This story was produced by Lauren Benichou for The Making Of…

“Paul’s Hat Works is a 100-year-old hat shop in San Francisco’s Richmond District. Four ladies run the shop and fabricate custom-made men’s hats. One of the owners, Olivia Griffin, took me on a tour and shared the secrets of her craft. I spent two days with dapper hat-makers in a workshop worthy of Mister Geppetto’s, recording century-old tools and women working with their hands. At Paul’s Hat Works, each hat has a story waiting to be told. This is the making of a hat.”
–Lauren Benichou