When flames are glowing in your window or someone yells down the street that a fire is coming and to get out quick, what should you grab?

“We spent like five minutes looking for keys,” said one caller on KQED’s Forum on Tuesday morning who helped neighbors evacuate from a fire in Redwood Valley in Mendocino County.

“It’s the little things you don’t think about,” the caller said.

We reached out to San Francisco’s Neighborhood Emergency Response Team (NERT) to get tips on what should be in your emergency “go bag”:

Q: What should be in my go bag?

“Things you cannot live without,” said Capt. Erica Arteseros of San Francisco’s Fire Department. She is the training coordinator for the NERT team of volunteers. Here’s a list of things to get started: 

  • Medication
  • An extra set of keys
  • Eyeglasses or contact lenses
  • Hearing aids
  • A change of clothes
  • Some water and snack bars
  • Cash in small bills
  • A first-aid kit
  • Flashlight
  • A portable radio
  • Charging cables for your cellphone and a portable cellphone battery pack
  • A copy of your ID
  • respirator face mask

Q: But cell service has been down since Monday morning for many fire victims in the Napa and Sonoma wildfires and even beyond. What are we supposed to do when we can’t use our smartphones to connect with family and friends?

“We’ve become so reliant on smartphones. And when it fails us, there is that panic moment,” Arteseros said. “So, we always recommend to identify an out-of-state person to be a check-in contact.”  

Arteseros said you should send a text message to that out-of-state check-in person with the time and your location, even if you don’t have wireless service, because that text message will eventually get to that person. Phone calls will fail when cell towers are down for either you or your contact, but text messages work on a relay system between emergency beacons on cell towers, so they are more likely to reach people than voice messages and phone calls.

It’s also a good idea to update your social media profiles on Facebook, Twitter or Instagram to let friends and family know your status, including where you are and when you will update your status again. This allows people to know when to expect information from you and will save cellphone battery, allowing you to go without cell service and Wi-Fi for a little while, if you must.

Remember, some smartphones allow you to change settings to make calls over Wi-Fi, and some apps like Facebook Messenger and WhatsApp allow Wi-Fi phone calls.  

A burned home in Santa Rosa's Forest Grove neighborhood.
A burned home in Santa Rosa’s Forest Grove neighborhood. (Lesley McClurg/KQED)

Q: You can’t take everything in an evacuation that’s important to you like precious items, so what can I do about those things?

Arteseros recommends building a special box that you can take with your go bag. Those items would include heirlooms, photos and scrapbooks — anything that you consider special in your life that you would be devastated to lose but is not practical for the go bag.

Q: We’ve heard so many stories of people knocking on doors to alert them to evacuate. What should I do about my neighbors?

“Make a plan,” Arteseros said. She said it’s important to know who your neighbors are. You can help them make a go bag if they don’t have one, and make sure they have a way to escape, especially if they don’t have a car. (Keep your gas tank full.)

“We don’t want anyone waiting for a neighbor that just can’t get ready,” she said. “But it is important for everyone to look out for each other when something happens.”

Here’s What You Should Have in Your Emergency Bag 11 October,2017Erika Aguilar

  • goodsam73

    other items for the “go bag” – copies of your homeonwers/renters/auto insurance; extra batteries for the radio’ list of a few important family tel # in case you can’t use the smart phone; bar of soap + towel; your passport if you have one; copies of birth certificates; extra sets of underwear and socks. Toiletries inc hand wipes and a roll of TP. Also a good idea to not let your car tank go below 1/2 full. I think the most important thing is to do a bit of advance thinking about what you will need and what if important to take with if you only have less than 15 minutes to leave – thanks for starting the convo KQED !

  • Darlene Lockwood

    good shoes

  • jaworskir

    Good suggestions, @disqus_Bow0NW0kIW:disqus. These would all be good to have as a go bag for an earthquake, which would affect the entire region. I’ve heard it’s good to have a go bag not just at home, but at work, too. Never know where you’ll be when the Big One hits.

    I’m also thinking that a few water bottles and some energy bars/granola bars, some kinds of snacks to keep energy levels up and to satisfy kids, yours or others’. And maybe a multi-tool, like a Leatherman.

    Fun to talk about, but now I have to get off my hiney and actually put a couple of them together.

  • Margaret Heller

    Not your fire Insurance policy???? I would take that first.

  • justanotheronlinecommenter

    A Life Straw enables drinking dirty water, and a roll of toilet paper couldn’t hurt as well as a solar charger in case there’s no electricity.

  • Elizabeth OBrien

    If you have a dog, add a pouch to your Go Bag with- extra food/water and collapsible bowl, a collar with an id tag, a leash, copies of his rabies- etc vaccines, treats, poop bags, and a photo in case he gets separated from you.

    • Megan Aguilar

      Thank you Elizabeth! I am a volunteer with the Calaveras Animal Disaster Shelter. A few years ago we helped in the Butte Fire by rescuing large and small animals and holding them in shelters until their owners came to pick them up. Since we are a Non-Profit we have created Pet Go Bags for your dogs and cats in case of a disaster, so you have them ready to go.

  • Patty

    Lots of good ideas in the article and comments. Most of these items can be kept in your car at all times, reducing the number of things you have to grab just before you leave the house.

  • Trinacrius

    You forgot a gun, fake passport and $25K.


Erika Aguilar

Erika Aguilar is a housing reporter for KQED News. She joined the news department August 2017 after a short time producing independent audio projects. Erika covered criminal justice, breaking news and Orange County issues for KPCC public radio in Los Angeles, and wrote stories about the environment for KUT public radio in Austin.  She is a Texas native.

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