US States Sue Meta for Addictive Apps, Fueling Youth Mental Health Crisis
It's the End of the Boom Times in Tech, as Layoffs Keep Mounting
Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says 'I Got This Wrong'
Move Faster, Break Even More Things
The Facebook Papers: What You Need to Know About the Trove of Insider Documents
Why Facebook, Instagram and WhatsApp Went Down for Hours on Monday
A Better Echo Chamber Than Before?
Ad Boycott Organizers Decry Facebook's Inertia on Hate Speech
FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'
Sponsored
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You can hear her work on \u003ca href=\"https://www.npr.org/search?query=Rachael%20Myrow&page=1\">NPR\u003c/a>, \u003ca href=\"https://theworld.org/people/rachael-myrow\">The World\u003c/a>, WBUR's \u003ca href=\"https://www.wbur.org/search?q=Rachael%20Myrow\">\u003ci>Here & Now\u003c/i>\u003c/a> and the BBC. \u003c/i>She also guest hosts for KQED's \u003ci>\u003ca href=\"https://www.kqed.org/forum/tag/rachael-myrow\">Forum\u003c/a>\u003c/i>. Over the years, she's talked with Kamau Bell, David Byrne, Kamala Harris, Tony Kushner, Armistead Maupin, Van Dyke Parks, Arnold Schwarzenegger and Tommie Smith, among others.\r\n\r\nBefore all this, she hosted \u003cem>The California Report\u003c/em> for 7+ years, reporting on topics like \u003ca href=\"https://soundcloud.com/rmyrow/on-a-mission-to-reform-assisted-living\">assisted living facilities\u003c/a>, the \u003ca href=\"https://www.npr.org/sections/alltechconsidered/2014/12/01/367703789/amazon-unleashes-robot-army-to-send-your-holiday-packages-faster\">robot takeover\u003c/a> of Amazon, and \u003ca href=\"https://www.kqed.org/bayareabites/50822/in-search-of-the-chocolate-persimmon\" rel=\"noopener noreferrer\">chocolate persimmons\u003c/a>.\r\n\r\nAwards? Sure: Peabody, Edward R. Murrow, Regional Edward R. Murrow, RTNDA, Northern California RTNDA, SPJ Northern California Chapter, LA Press Club, Golden Mic. Prior to joining KQED, Rachael worked in Los Angeles at KPCC and Marketplace. She holds degrees in English and journalism from UC Berkeley (where she got her start in public radio on KALX-FM).\r\n\r\nOutside of the studio, you'll find Rachael hiking Bay Area trails and whipping up Instagram-ready meals in her kitchen.","avatar":"https://secure.gravatar.com/avatar/87bf8cb5874e045cdff430523a6d48b1?s=600&d=blank&r=g","twitter":"rachaelmyrow","facebook":null,"instagram":null,"linkedin":"https://www.linkedin.com/in/rachaelmyrow/","sites":[{"site":"arts","roles":["administrator"]},{"site":"news","roles":["edit_others_posts","editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"bayareabites","roles":["editor"]},{"site":"stateofhealth","roles":["editor"]},{"site":"science","roles":["editor"]},{"site":"food","roles":["editor"]},{"site":"forum","roles":["editor"]}],"headData":{"title":"Rachael Myrow | KQED","description":"Senior Editor of KQED's Silicon Valley News Desk","ogImgSrc":"https://secure.gravatar.com/avatar/87bf8cb5874e045cdff430523a6d48b1?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/87bf8cb5874e045cdff430523a6d48b1?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/rachael-myrow"},"markfiore":{"type":"authors","id":"3236","meta":{"index":"authors_1591205172","id":"3236","found":true},"name":"Mark Fiore","firstName":"Mark","lastName":"Fiore","slug":"markfiore","email":"mark@markfiore.com","display_author_email":false,"staff_mastheads":["news"],"title":"KQED News Cartoonist","bio":"\u003ca href=\"http://www.MarkFiore.com\">MarkFiore.com\u003c/a> | \u003ca href=\"https://twitter.com/markfiore\">Follow on Twitter\u003c/a> | \u003ca href=\"https://www.facebook.com/pages/Mark-Fiore-Animated-Political-Cartoons/94451707396?ref=bookmarks\">Facebook\u003c/a> | \u003ca href=\"mailto:mark@markfiore.com\">email\u003c/a>\r\n\r\nPulitzer Prize-winner, Mark Fiore, who the Wall Street Journal has called “the undisputed guru of the form,” creates animated political cartoons in San Francisco, where his work has been featured regularly on the San Francisco Chronicle’s web site, SFGate.com. His work has appeared on Newsweek.com, Slate.com, CBSNews.com, MotherJones.com, DailyKos.com and NPR’s web site. Fiore’s political animation has appeared on CNN, Frontline, Bill Moyers Journal, Salon.com and cable and broadcast outlets across the globe.\r\n\r\nBeginning his professional life by drawing traditional political cartoons for newspapers, Fiore’s work appeared in publications ranging from the Washington Post to the Los Angeles Times. In the late 1990s, he began to experiment with animating political cartoons and, after a short stint at the San Jose Mercury News as their staff cartoonist, Fiore devoted all his energies to animation.\r\nGrowing up in California, Fiore also spent a good portion of his life in the backwoods of Idaho. It was this combination that shaped him politically. Mark majored in political science at Colorado College, where, in a perfect send-off for a cartoonist, he received his diploma in 1991 as commencement speaker Dick Cheney smiled approvingly.\r\nMark Fiore was awarded the Pulitzer Prize for political cartooning in 2010, a Robert F. Kennedy Journalism Award in 2004 and has twice received an Online Journalism Award for commentary from the Online News Association (2002, 2008). Fiore has received two awards for his work in new media from the National Cartoonists Society (2001, 2002), and in 2006 received The James Madison Freedom of Information Award from The Society of Professional Journalists.","avatar":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twitter":"MarkFiore","facebook":null,"instagram":"https://www.instagram.com/markfiore/?hl=en","linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"science","roles":["editor"]}],"headData":{"title":"Mark Fiore | KQED","description":"KQED News Cartoonist","ogImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/markfiore"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_11965392":{"type":"posts","id":"news_11965392","meta":{"index":"posts_1591205157","site":"news","id":"11965392","score":null,"sort":[1698171618000]},"guestAuthors":[],"slug":"us-states-sue-meta-for-addictive-apps-fueling-youth-mental-health-crisis","title":"US States Sue Meta for Addictive Apps, Fueling Youth Mental Health Crisis","publishDate":1698171618,"format":"standard","headTitle":"US States Sue Meta for Addictive Apps, Fueling Youth Mental Health Crisis | KQED","labelTerm":{"site":"news"},"content":"\u003cp>More than three dozen states, including California, New York and the District of Columbia, are filing federal and state lawsuits claiming Facebook and Instagram intentionally — and illegally — manipulate young users.\u003c/p>\n\u003cp>The lawsuit filed in federal court in California also claims that Meta routinely collects data on children under 13 without their parents’ consent, violating federal law.\u003c/p>\n\u003cp>“Meta has harnessed powerful and unprecedented technologies to entice, engage, and ultimately ensnare youth and teens. Its motive is profit, and in seeking to maximize its financial gains, Meta has repeatedly misled the public about the substantial dangers of its social media platforms,” the complaint says. “It has concealed the ways in which these platforms exploit and manipulate its most vulnerable consumers: teenagers and children.”\u003c/p>\n\u003cp>[ad full-width]\u003c/p>\n\u003cp>The lawsuits follow the collapse of settlement talks with the Menlo Park-based Meta, which operates both platforms. It’s also the result of an investigation led by a bipartisan coalition of attorneys general from Florida, Kentucky, Massachusetts, Nebraska, New Jersey, Tennessee, Vermont and more.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Attorney General Rob Bonta is part of the coalition of more than 30 AGs filing \u003ca href=\"https://oag.ca.gov/system/files/attachments/press-docs/FINAL%20Meta%20Multistate%20Complaint%2C%20N.D.%20Cal.%20%28REDACTED%2C%20CONFORMED%29.pdf\">the federal lawsuit\u003c/a> in Northern California.\u003c/p>\n\u003cp>“We refuse to allow the company to feign ignorance of the harm it knows it’s causing,” Bonta said in a statement on Tuesday. “We refuse to let it continue business as usual when that business is hurting our children.”\u003c/p>\n\u003cp>In addition to the 33 states, nine other attorneys general are filing in their respective states, bringing the total number of states taking action to 42. [pullquote size=\"medium\" align=\"right\" citation=\"California Attorney General Rob Bonta\"]‘We refuse to allow the company to feign ignorance of the harm it knows it’s causing. We refuse to let it continue business as usual when that business is hurting our children.’[/pullquote]“Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame,” New York Attorney General Letitia James said. “Meta has profited from children’s pain by intentionally designing its platforms with manipulative features that make children addicted to their platforms while lowering their self-esteem.”\u003c/p>\n\u003cp>In a statement, Meta said it shares “the attorneys general’s commitment to providing teens with safe, positive experiences online, and have already introduced over 30 tools to support teens and their families.”\u003c/p>\n\u003cp>“We’re disappointed that instead of working productively with companies across the industry to create clear, age-appropriate standards for the many apps teens use, the attorneys general have chosen this path,” the company added.\u003c/p>\n\u003cp>The lawsuits also come on the heels of damning newspaper reports, first published by \u003cem>The Wall Street Journal\u003c/em> in the fall of 2021, based on Meta’s research that found that the company knew about the harms Instagram can cause teenagers — especially teen girls — when it comes to mental health and body image issues. [pullquote size=\"medium\" align=\"right\" citation=\"New York Attorney General Letitia James\"]‘Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame.’[/pullquote]One internal study cited 13.5% of teen girls saying Instagram makes thoughts of suicide worse and 17% of teen girls saying it makes eating disorders worse.\u003c/p>\n\u003cp>Following the first reports, a consortium of news organizations, including \u003cem>The Associated Press\u003c/em>, published their findings based on leaked documents from whistleblower Frances Haugen, who has testified before Congress and a British parliamentary committee about what she found.\u003c/p>\n\u003cp>The use of social media among teens is nearly universal in the U.S. and many other parts of the world. Up to 95% of youth ages 13 to 17 in the U.S. report using a social media platform, with more than a third saying they use social media “almost constantly,” according to the Pew Research Center. [aside postID=news_11951924 hero='https://ww2.kqed.org/app/uploads/sites/10/2023/06/060123-Meta-Facebook-Instagram-AP-JC-KQED-1020x680.jpg']To comply with federal regulation, social media companies ban kids under 13 from signing up to their platforms — but children have been shown to easily get around the bans, both with and without their parents’ consent, and many younger kids have social media accounts.\u003c/p>\n\u003cp>Other measures social platforms have taken to address concerns about children’s mental health are also easily circumvented. For instance, TikTok recently introduced a default 60-minute time limit for users under 18. But once the limit is reached, minors can enter a passcode to keep watching.\u003c/p>\n\u003cp>In May, U.S. Surgeon General Dr. Vivek Murthy called on tech companies, parents and caregivers to take “immediate action to protect kids now” from the harms of social media.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Associated Press Writers Maysoon Khan in New York and Ashraf Khalil in Washington DC contributed to this story. KQED’s \u003ca href=\"https://www.kqed.org/author/rachael-myrow\">Rachael Myrow\u003c/a> also contributed to this report.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"U.S. states like California, New York and Arizona are suing Meta for harming young people’s mental health, alleging platform addiction and data collection violations.","status":"publish","parent":0,"modified":1698180280,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":18,"wordCount":849},"headData":{"title":"US States Sue Meta for Addictive Apps, Fueling Youth Mental Health Crisis | KQED","description":"U.S. states like California, New York and Arizona are suing Meta for harming young people’s mental health, alleging platform addiction and data collection violations.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"US States Sue Meta for Addictive Apps, Fueling Youth Mental Health Crisis","datePublished":"2023-10-24T18:20:18.000Z","dateModified":"2023-10-24T20:44:40.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"nprByline":"\u003ca href=\"https://twitter.com/BarbaraOrtutay\">Barbara Ortutay\u003c/a>\u003cbr> AP News","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","articleAge":"0","path":"/news/11965392/us-states-sue-meta-for-addictive-apps-fueling-youth-mental-health-crisis","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>More than three dozen states, including California, New York and the District of Columbia, are filing federal and state lawsuits claiming Facebook and Instagram intentionally — and illegally — manipulate young users.\u003c/p>\n\u003cp>The lawsuit filed in federal court in California also claims that Meta routinely collects data on children under 13 without their parents’ consent, violating federal law.\u003c/p>\n\u003cp>“Meta has harnessed powerful and unprecedented technologies to entice, engage, and ultimately ensnare youth and teens. Its motive is profit, and in seeking to maximize its financial gains, Meta has repeatedly misled the public about the substantial dangers of its social media platforms,” the complaint says. “It has concealed the ways in which these platforms exploit and manipulate its most vulnerable consumers: teenagers and children.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"full-width"},"numeric":["full-width"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The lawsuits follow the collapse of settlement talks with the Menlo Park-based Meta, which operates both platforms. It’s also the result of an investigation led by a bipartisan coalition of attorneys general from Florida, Kentucky, Massachusetts, Nebraska, New Jersey, Tennessee, Vermont and more.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Attorney General Rob Bonta is part of the coalition of more than 30 AGs filing \u003ca href=\"https://oag.ca.gov/system/files/attachments/press-docs/FINAL%20Meta%20Multistate%20Complaint%2C%20N.D.%20Cal.%20%28REDACTED%2C%20CONFORMED%29.pdf\">the federal lawsuit\u003c/a> in Northern California.\u003c/p>\n\u003cp>“We refuse to allow the company to feign ignorance of the harm it knows it’s causing,” Bonta said in a statement on Tuesday. “We refuse to let it continue business as usual when that business is hurting our children.”\u003c/p>\n\u003cp>In addition to the 33 states, nine other attorneys general are filing in their respective states, bringing the total number of states taking action to 42. \u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘We refuse to allow the company to feign ignorance of the harm it knows it’s causing. We refuse to let it continue business as usual when that business is hurting our children.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"California Attorney General Rob Bonta","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>“Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame,” New York Attorney General Letitia James said. “Meta has profited from children’s pain by intentionally designing its platforms with manipulative features that make children addicted to their platforms while lowering their self-esteem.”\u003c/p>\n\u003cp>In a statement, Meta said it shares “the attorneys general’s commitment to providing teens with safe, positive experiences online, and have already introduced over 30 tools to support teens and their families.”\u003c/p>\n\u003cp>“We’re disappointed that instead of working productively with companies across the industry to create clear, age-appropriate standards for the many apps teens use, the attorneys general have chosen this path,” the company added.\u003c/p>\n\u003cp>The lawsuits also come on the heels of damning newspaper reports, first published by \u003cem>The Wall Street Journal\u003c/em> in the fall of 2021, based on Meta’s research that found that the company knew about the harms Instagram can cause teenagers — especially teen girls — when it comes to mental health and body image issues. \u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘Kids and teenagers are suffering from record levels of poor mental health and social media companies like Meta are to blame.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"New York Attorney General Letitia James","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>One internal study cited 13.5% of teen girls saying Instagram makes thoughts of suicide worse and 17% of teen girls saying it makes eating disorders worse.\u003c/p>\n\u003cp>Following the first reports, a consortium of news organizations, including \u003cem>The Associated Press\u003c/em>, published their findings based on leaked documents from whistleblower Frances Haugen, who has testified before Congress and a British parliamentary committee about what she found.\u003c/p>\n\u003cp>The use of social media among teens is nearly universal in the U.S. and many other parts of the world. Up to 95% of youth ages 13 to 17 in the U.S. report using a social media platform, with more than a third saying they use social media “almost constantly,” according to the Pew Research Center. \u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11951924","hero":"https://ww2.kqed.org/app/uploads/sites/10/2023/06/060123-Meta-Facebook-Instagram-AP-JC-KQED-1020x680.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>To comply with federal regulation, social media companies ban kids under 13 from signing up to their platforms — but children have been shown to easily get around the bans, both with and without their parents’ consent, and many younger kids have social media accounts.\u003c/p>\n\u003cp>Other measures social platforms have taken to address concerns about children’s mental health are also easily circumvented. For instance, TikTok recently introduced a default 60-minute time limit for users under 18. But once the limit is reached, minors can enter a passcode to keep watching.\u003c/p>\n\u003cp>In May, U.S. Surgeon General Dr. Vivek Murthy called on tech companies, parents and caregivers to take “immediate action to protect kids now” from the harms of social media.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Associated Press Writers Maysoon Khan in New York and Ashraf Khalil in Washington DC contributed to this story. KQED’s \u003ca href=\"https://www.kqed.org/author/rachael-myrow\">Rachael Myrow\u003c/a> also contributed to this report.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11965392/us-states-sue-meta-for-addictive-apps-fueling-youth-mental-health-crisis","authors":["byline_news_11965392"],"categories":["news_457","news_8"],"tags":["news_18538","news_2043","news_30826","news_250","news_2109","news_30214","news_31878","news_1089"],"featImg":"news_11965397","label":"news"},"news_11932362":{"type":"posts","id":"news_11932362","meta":{"index":"posts_1591205157","site":"news","id":"11932362","score":null,"sort":[1668547254000]},"guestAuthors":[],"slug":"its-the-end-of-the-boom-times-in-tech-as-layoffs-keep-mounting","title":"It's the End of the Boom Times in Tech, as Layoffs Keep Mounting","publishDate":1668547254,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{"term":253,"site":"news"},"content":"\u003cp>For more than two decades, the U.S. tech industry has been a reliable source of booming stocks and cushy, high-paid jobs. In the span of weeks, the sheen has faded and the ax has fallen.\u003c/p>\n\u003cp>More than 24,000 tech workers across 72 companies have been laid off this month, adding to a total of 120,000 tech jobs lost this year, \u003ca href=\"https://layoffs.fyi/\">according to layoffs.fyi\u003c/a>, which tracks job cuts in the tech industry. It's safe to say a reckoning is underway, even as each company is grappling with its own challenges. (See: \u003ca href=\"https://www.npr.org/2022/11/12/1136205315/musk-twitter-bankruptcy-how-likely\">Twitter\u003c/a>.)[aside label=\"Related Stories\" postID=\"news_11931311,forum_2010101891200,news_11931727\"]\u003c/p>\n\u003cp>Many of the companies making public statements have cited at least one of two primary causes:\u003c/p>\n\u003cp>First, they hired a lot of employees during the pandemic, when people were extremely online. Now, the internet boom has faded, offline life has picked up, and those new employees seem too expensive.\u003c/p>\n\u003cp>Second, broader economic wobbles have made brands more reluctant to spend on digital ads — a source of revenue for many tech companies. High interest rates have put an end to the cheap-money era of venture capital.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Here are some of the companies that have announced the biggest job cuts.\u003c/p>\n\u003ch2>Amazon: a reported 10,000 jobs\u003c/h2>\n\u003cp>The online retail and cloud computing behemoth plans to lay off some 10,000 employees in corporate and technology jobs,\u003ca href=\"https://www.nytimes.com/2022/11/14/technology/amazon-layoffs.html\"> \u003cem>The New York Times \u003c/em>was the first to report\u003c/a> on Monday. Amazon did not reply to an NPR request for confirmation of the report.\u003c/p>\n\u003cp>As of this fall, Amazon employed more than 1.5 million full- and part-time workers around the world, many in warehouses. The 10,000 expected layoffs would comprise about 3% of Amazon's corporate employees, according to the \u003cem>Times\u003c/em>, and a significantly smaller share of its overall workforce.\u003c/p>\n\u003cp>The cuts reportedly will focus on Amazon's devices division, including Alexa, the company's virtual assistant technology, as well as its retail and human resources divisions.\u003c/p>\n\u003cp>Earlier this month, the company \u003ca href=\"https://www.aboutamazon.com/news/workplace/a-note-about-hiring-from-beth-galetti\">announced a hiring freeze\u003c/a> on corporate jobs. \"We're facing an unusual macro-economic environment, and want to balance our hiring and investments with being thoughtful about this economy,\" wrote Beth Galetti, Amazon's senior vice president of people experience and technology.\u003c/p>\n\u003ch2>Meta: 11,000 jobs\u003c/h2>\n\u003cp>Facebook and Instagram's parent company, Meta, laid off 11,000 people last week — about 13% of its staff.\u003c/p>\n\u003cp>CEO Mark Zuckerberg attributed the cuts to overhiring during the pandemic. In a letter to staff\u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\"> posted to the corporate website\u003c/a>, he cited a decline in e-commerce, the wider economic downturn, increased competition, and a decline in ad sales–the primary way the company makes money.\u003c/p>\n\u003cp>\"I got this wrong, and I take responsibility for that,\" he wrote.\u003c/p>\n\u003cfigure id=\"attachment_11932364\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-scaled.jpg\">\u003cimg class=\"size-medium wp-image-11932364\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg\" alt=\"a man in a black turtleneck explains something on a screen\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1536x1152.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-2048x1536.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1920x1440.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Meta CEO Mark Zuckerberg made big investments in the \"metaverse,\" which he showed off during a virtual event last year. Last week, Zuckerberg announced the company was laying off 13% of its staff. \u003ccite>(Eric Risberg/AP)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The layoffs come as the company has invested billions in the so-called metaverse, pitched as a virtual-reality future in which people will work, mingle, exercise and go to concerts. But it's an unproven bet on the future, and not all everyone is convinced it should be the social media company's focus.\u003c/p>\n\u003cp>Zuckerberg said the workforce cuts would affect the whole organization, with recruiting staff disproportionately affected due to fewer hires anticipated in the coming year. A hiring freeze through the first quarter of 2023 will continue.\u003c/p>\n\u003ch2>Twitter: about 3,700 jobs\u003c/h2>\n\u003cp>Billionaire Tesla and SpaceX CEO Elon Musk bought the social media platform at the end of October and wasted no time slashing its workforce. He \u003ca href=\"https://www.npr.org/2022/10/27/1132153277/elon-musk-takes-control-of-twitter-and-immediately-ousts-top-executives\">immediately ousted\u003c/a> the company's leadership, including its CEO, CFO, and top lawyer. \u003ca href=\"https://www.npr.org/2022/11/04/1134263184/twitter-layoffs-elon-musk\">Mass layoffs were announced\u003c/a> on November 4, with about 50% of the staff cut.\u003c/p>\n\u003cp>\"Regarding Twitter's reduction in force, unfortunately there is no choice when the company is losing over $4M/day,\"\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\"> Musk tweeted\u003c/a>.\u003c/p>\n\u003cp>Co-founder and former CEO Jack Dorsey \u003ca href=\"https://twitter.com/jack/status/1588913276980633600\">tweeted \u003c/a>that he accepted blame for hiring too many workers in recent years.\u003c/p>\n\u003cp>\"I own the responsibility for why everyone is in this situation: I grew the company size too quickly. I apologize for that,\" he wrote.\u003c/p>\n\u003cp>Musk's $44 billion purchase of Twitter — which he tried to get out of for several months — has saddled the company with $13 billion of new debt.\u003c/p>\n\u003cp>His short tenure at the top of Twitter has been marked by hasty changes quickly halted, including his plan for a revamped Twitter Blue verification service, which charged $8 a month to get a blue checkmark on one's account. Accounts impersonating celebrities, major corporations, and Musk himself proliferated immediately, spurring Twitter to halt Twitter Blue signups\u003ca href=\"https://www.businessinsider.com/timeline-elon-musks-chaotic-twitter-blue-verification-rollout-2022-11\"> twice within a week\u003c/a>.\u003c/p>\n\u003cp>Key executives who were not fired, including Twitter's head of content moderation and safety on the platform, and the company's chief privacy officer and compliance officer,\u003ca href=\"https://www.washingtonpost.com/technology/2022/11/10/twitter-security-resignations/\"> resigned last week\u003c/a>.\u003c/p>\n\u003ch2>Stripe: about 1,000 jobs\u003c/h2>\n\u003cp>Payment processing platform Stripe\u003ca href=\"https://stripe.com/newsroom/news/ceo-patrick-collisons-email-to-stripe-employees\"> announced on November 3\u003c/a> that it was cutting 14% of its workforce.\u003c/p>\n\u003cp>Stripe CEO Patrick Collison wrote in an email to employees that the pandemic pushed the world toward e-commerce, spurring the company's growth.\u003c/p>\n\u003cp>The CEO said he and his brother and co-founder John Collison had made \"two very consequential mistakes\": being too optimistic about the internet economy's near-term growth, and growing Stripe's operating costs too quickly.\u003c/p>\n\u003cp>\"We are facing stubborn inflation, energy shocks, higher interest rates, reduced investment budgets, and sparser startup funding. ... [M]any parts of the developed world appear to be headed for recession. We think that 2022 represents the beginning of a different economic climate,\" Collison wrote.\u003c/p>\n\u003ch2>Salesforce: hundreds of jobs\u003c/h2>\n\u003cp>Salesforce, which makes cloud-based business software, laid off some of its employees last week,\u003ca href=\"https://www.cnbc.com/2022/11/08/salesforce-cut-hundreds-of-employees-on-monday.html\"> CNBC reported\u003c/a>.\u003c/p>\n\u003cp>Salesforce said in a statement to NPR: \"Our sales performance process drives accountability. Unfortunately, that can lead to some leaving the business, and we support them through their transition.\"\u003c/p>\n\u003cp>A source familiar with the cuts said they affected hundreds of employees in the sales organization.\u003c/p>\n\u003ch2>Microsoft: fewer than 1,000 jobs\u003c/h2>\n\u003cp>The software company made cuts across its divisions last month, \u003ca href=\"https://www.axios.com/2022/10/18/microsoft-layoffs-latest-tech-firm-cuts\">Axios reported\u003c/a>. Fewer than 1,000 jobs were cut, a source told Axios.\u003c/p>\n\u003cp>A request for confirmation of the layoffs was not immediately returned.\u003c/p>\n\u003ch2>Zillow, Snap and Robinhood\u003c/h2>\n\u003cp>Zillow, the online real estate marketplace, laid off 300 of its employees late last month, TechCrunch \u003ca href=\"https://techcrunch.com/2022/10/26/zillow-layoff-300-employees/\">reported\u003c/a>. The company \u003ca href=\"https://www.npr.org/2021/11/03/1051941654/zillow-will-stop-buying-and-renovating-homes-and-cut-25-of-its-workforce\">laid off 25% of its workforce \u003c/a>a year ago as it shuttered its instant buying service.\u003c/p>\n\u003cp>Snap, the company behind Snapchat, said at the end of August that it was \u003ca href=\"https://newsroom.snap.com/en-US/restructuring-and-refocusing-our-business\">cutting its workforce by 20%\u003c/a>. The layoffs affected some 1,200 employees, with the company's full-time workforce about 6,400 as of June.\u003c/p>\n\u003cp>Robinhood, the brokerage app company, \u003ca href=\"https://blog.robinhood.com/news/2022/8/2/a-message-from-our-ceo-and-co-founder-vlad-tenev\">laid off 23% of its workforce\u003c/a> in August. That amounted to 780 employees, \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-02/robinhood-cuts-23-of-workforce-in-sweeping-reorganization?leadSource=uverify%20wall\">according to Bloomberg\u003c/a>. The company had already reduced its staff by 9% in April. \"This did not go far enough,\" wrote Robinhood CEO Vlad Tenev.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>NPR's Alina Selyukh contributed to this story.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2022 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=It%27s+the+end+of+the+boom+times+in+tech%2C+as+layoffs+keep+mounting&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n","blocks":[],"excerpt":"Amazon will reportedly lay off 10,000 employees as soon as this week. That follows job cuts at Meta, Twitter, and Stripe, with CEOs citing economic uncertainty and a slowdown in online ad buying.","status":"publish","parent":0,"modified":1668547254,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":37,"wordCount":1207},"headData":{"title":"It's the End of the Boom Times in Tech, as Layoffs Keep Mounting | KQED","description":"Amazon will reportedly lay off 10,000 employees as soon as this week. That follows job cuts at Meta, Twitter, and Stripe, with CEOs citing economic uncertainty and a slowdown in online ad buying.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"It's the End of the Boom Times in Tech, as Layoffs Keep Mounting","datePublished":"2022-11-15T21:20:54.000Z","dateModified":"2022-11-15T21:20:54.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11932362 https://ww2.kqed.org/news/?p=11932362","disqusUrl":"https://ww2.kqed.org/news/2022/11/15/its-the-end-of-the-boom-times-in-tech-as-layoffs-keep-mounting/","disqusTitle":"It's the End of the Boom Times in Tech, as Layoffs Keep Mounting","nprImageCredit":"Michel Spingler","nprByline":"Laurel Wamsley","nprImageAgency":"AP","nprStoryId":"1136659617","nprApiLink":"http://api.npr.org/query?id=1136659617&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2022/11/14/1136659617/tech-layoffs-amazon-meta-twitter?ft=nprml&f=1136659617","nprRetrievedStory":"1","nprPubDate":"Mon, 14 Nov 2022 20:16:00 -0500","nprStoryDate":"Mon, 14 Nov 2022 18:24:54 -0500","nprLastModifiedDate":"Mon, 14 Nov 2022 20:16:40 -0500","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","path":"/news/11932362/its-the-end-of-the-boom-times-in-tech-as-layoffs-keep-mounting","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>For more than two decades, the U.S. tech industry has been a reliable source of booming stocks and cushy, high-paid jobs. In the span of weeks, the sheen has faded and the ax has fallen.\u003c/p>\n\u003cp>More than 24,000 tech workers across 72 companies have been laid off this month, adding to a total of 120,000 tech jobs lost this year, \u003ca href=\"https://layoffs.fyi/\">according to layoffs.fyi\u003c/a>, which tracks job cuts in the tech industry. It's safe to say a reckoning is underway, even as each company is grappling with its own challenges. (See: \u003ca href=\"https://www.npr.org/2022/11/12/1136205315/musk-twitter-bankruptcy-how-likely\">Twitter\u003c/a>.)\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Related Stories ","postid":"news_11931311,forum_2010101891200,news_11931727"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Many of the companies making public statements have cited at least one of two primary causes:\u003c/p>\n\u003cp>First, they hired a lot of employees during the pandemic, when people were extremely online. Now, the internet boom has faded, offline life has picked up, and those new employees seem too expensive.\u003c/p>\n\u003cp>Second, broader economic wobbles have made brands more reluctant to spend on digital ads — a source of revenue for many tech companies. High interest rates have put an end to the cheap-money era of venture capital.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Here are some of the companies that have announced the biggest job cuts.\u003c/p>\n\u003ch2>Amazon: a reported 10,000 jobs\u003c/h2>\n\u003cp>The online retail and cloud computing behemoth plans to lay off some 10,000 employees in corporate and technology jobs,\u003ca href=\"https://www.nytimes.com/2022/11/14/technology/amazon-layoffs.html\"> \u003cem>The New York Times \u003c/em>was the first to report\u003c/a> on Monday. Amazon did not reply to an NPR request for confirmation of the report.\u003c/p>\n\u003cp>As of this fall, Amazon employed more than 1.5 million full- and part-time workers around the world, many in warehouses. The 10,000 expected layoffs would comprise about 3% of Amazon's corporate employees, according to the \u003cem>Times\u003c/em>, and a significantly smaller share of its overall workforce.\u003c/p>\n\u003cp>The cuts reportedly will focus on Amazon's devices division, including Alexa, the company's virtual assistant technology, as well as its retail and human resources divisions.\u003c/p>\n\u003cp>Earlier this month, the company \u003ca href=\"https://www.aboutamazon.com/news/workplace/a-note-about-hiring-from-beth-galetti\">announced a hiring freeze\u003c/a> on corporate jobs. \"We're facing an unusual macro-economic environment, and want to balance our hiring and investments with being thoughtful about this economy,\" wrote Beth Galetti, Amazon's senior vice president of people experience and technology.\u003c/p>\n\u003ch2>Meta: 11,000 jobs\u003c/h2>\n\u003cp>Facebook and Instagram's parent company, Meta, laid off 11,000 people last week — about 13% of its staff.\u003c/p>\n\u003cp>CEO Mark Zuckerberg attributed the cuts to overhiring during the pandemic. In a letter to staff\u003ca href=\"https://about.fb.com/news/2022/11/mark-zuckerberg-layoff-message-to-employees/\"> posted to the corporate website\u003c/a>, he cited a decline in e-commerce, the wider economic downturn, increased competition, and a decline in ad sales–the primary way the company makes money.\u003c/p>\n\u003cp>\"I got this wrong, and I take responsibility for that,\" he wrote.\u003c/p>\n\u003cfigure id=\"attachment_11932364\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-scaled.jpg\">\u003cimg class=\"size-medium wp-image-11932364\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg\" alt=\"a man in a black turtleneck explains something on a screen\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1536x1152.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-2048x1536.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/ap21301632297030-daf49027eb5fc1b24525559960a695c71474bb4e-1920x1440.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Meta CEO Mark Zuckerberg made big investments in the \"metaverse,\" which he showed off during a virtual event last year. Last week, Zuckerberg announced the company was laying off 13% of its staff. \u003ccite>(Eric Risberg/AP)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>The layoffs come as the company has invested billions in the so-called metaverse, pitched as a virtual-reality future in which people will work, mingle, exercise and go to concerts. But it's an unproven bet on the future, and not all everyone is convinced it should be the social media company's focus.\u003c/p>\n\u003cp>Zuckerberg said the workforce cuts would affect the whole organization, with recruiting staff disproportionately affected due to fewer hires anticipated in the coming year. A hiring freeze through the first quarter of 2023 will continue.\u003c/p>\n\u003ch2>Twitter: about 3,700 jobs\u003c/h2>\n\u003cp>Billionaire Tesla and SpaceX CEO Elon Musk bought the social media platform at the end of October and wasted no time slashing its workforce. He \u003ca href=\"https://www.npr.org/2022/10/27/1132153277/elon-musk-takes-control-of-twitter-and-immediately-ousts-top-executives\">immediately ousted\u003c/a> the company's leadership, including its CEO, CFO, and top lawyer. \u003ca href=\"https://www.npr.org/2022/11/04/1134263184/twitter-layoffs-elon-musk\">Mass layoffs were announced\u003c/a> on November 4, with about 50% of the staff cut.\u003c/p>\n\u003cp>\"Regarding Twitter's reduction in force, unfortunately there is no choice when the company is losing over $4M/day,\"\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\"> Musk tweeted\u003c/a>.\u003c/p>\n\u003cp>Co-founder and former CEO Jack Dorsey \u003ca href=\"https://twitter.com/jack/status/1588913276980633600\">tweeted \u003c/a>that he accepted blame for hiring too many workers in recent years.\u003c/p>\n\u003cp>\"I own the responsibility for why everyone is in this situation: I grew the company size too quickly. I apologize for that,\" he wrote.\u003c/p>\n\u003cp>Musk's $44 billion purchase of Twitter — which he tried to get out of for several months — has saddled the company with $13 billion of new debt.\u003c/p>\n\u003cp>His short tenure at the top of Twitter has been marked by hasty changes quickly halted, including his plan for a revamped Twitter Blue verification service, which charged $8 a month to get a blue checkmark on one's account. Accounts impersonating celebrities, major corporations, and Musk himself proliferated immediately, spurring Twitter to halt Twitter Blue signups\u003ca href=\"https://www.businessinsider.com/timeline-elon-musks-chaotic-twitter-blue-verification-rollout-2022-11\"> twice within a week\u003c/a>.\u003c/p>\n\u003cp>Key executives who were not fired, including Twitter's head of content moderation and safety on the platform, and the company's chief privacy officer and compliance officer,\u003ca href=\"https://www.washingtonpost.com/technology/2022/11/10/twitter-security-resignations/\"> resigned last week\u003c/a>.\u003c/p>\n\u003ch2>Stripe: about 1,000 jobs\u003c/h2>\n\u003cp>Payment processing platform Stripe\u003ca href=\"https://stripe.com/newsroom/news/ceo-patrick-collisons-email-to-stripe-employees\"> announced on November 3\u003c/a> that it was cutting 14% of its workforce.\u003c/p>\n\u003cp>Stripe CEO Patrick Collison wrote in an email to employees that the pandemic pushed the world toward e-commerce, spurring the company's growth.\u003c/p>\n\u003cp>The CEO said he and his brother and co-founder John Collison had made \"two very consequential mistakes\": being too optimistic about the internet economy's near-term growth, and growing Stripe's operating costs too quickly.\u003c/p>\n\u003cp>\"We are facing stubborn inflation, energy shocks, higher interest rates, reduced investment budgets, and sparser startup funding. ... [M]any parts of the developed world appear to be headed for recession. We think that 2022 represents the beginning of a different economic climate,\" Collison wrote.\u003c/p>\n\u003ch2>Salesforce: hundreds of jobs\u003c/h2>\n\u003cp>Salesforce, which makes cloud-based business software, laid off some of its employees last week,\u003ca href=\"https://www.cnbc.com/2022/11/08/salesforce-cut-hundreds-of-employees-on-monday.html\"> CNBC reported\u003c/a>.\u003c/p>\n\u003cp>Salesforce said in a statement to NPR: \"Our sales performance process drives accountability. Unfortunately, that can lead to some leaving the business, and we support them through their transition.\"\u003c/p>\n\u003cp>A source familiar with the cuts said they affected hundreds of employees in the sales organization.\u003c/p>\n\u003ch2>Microsoft: fewer than 1,000 jobs\u003c/h2>\n\u003cp>The software company made cuts across its divisions last month, \u003ca href=\"https://www.axios.com/2022/10/18/microsoft-layoffs-latest-tech-firm-cuts\">Axios reported\u003c/a>. Fewer than 1,000 jobs were cut, a source told Axios.\u003c/p>\n\u003cp>A request for confirmation of the layoffs was not immediately returned.\u003c/p>\n\u003ch2>Zillow, Snap and Robinhood\u003c/h2>\n\u003cp>Zillow, the online real estate marketplace, laid off 300 of its employees late last month, TechCrunch \u003ca href=\"https://techcrunch.com/2022/10/26/zillow-layoff-300-employees/\">reported\u003c/a>. The company \u003ca href=\"https://www.npr.org/2021/11/03/1051941654/zillow-will-stop-buying-and-renovating-homes-and-cut-25-of-its-workforce\">laid off 25% of its workforce \u003c/a>a year ago as it shuttered its instant buying service.\u003c/p>\n\u003cp>Snap, the company behind Snapchat, said at the end of August that it was \u003ca href=\"https://newsroom.snap.com/en-US/restructuring-and-refocusing-our-business\">cutting its workforce by 20%\u003c/a>. The layoffs affected some 1,200 employees, with the company's full-time workforce about 6,400 as of June.\u003c/p>\n\u003cp>Robinhood, the brokerage app company, \u003ca href=\"https://blog.robinhood.com/news/2022/8/2/a-message-from-our-ceo-and-co-founder-vlad-tenev\">laid off 23% of its workforce\u003c/a> in August. That amounted to 780 employees, \u003ca href=\"https://www.bloomberg.com/news/articles/2022-08-02/robinhood-cuts-23-of-workforce-in-sweeping-reorganization?leadSource=uverify%20wall\">according to Bloomberg\u003c/a>. The company had already reduced its staff by 9% in April. \"This did not go far enough,\" wrote Robinhood CEO Vlad Tenev.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>NPR's Alina Selyukh contributed to this story.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2022 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=It%27s+the+end+of+the+boom+times+in+tech%2C+as+layoffs+keep+mounting&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11932362/its-the-end-of-the-boom-times-in-tech-as-layoffs-keep-mounting","authors":["byline_news_11932362"],"categories":["news_1758","news_8","news_248"],"tags":["news_1611","news_28321","news_3897","news_352","news_250","news_30214","news_5150","news_31999","news_346","news_32000"],"affiliates":["news_253"],"featImg":"news_11932363","label":"news_253"},"news_11931727":{"type":"posts","id":"news_11931727","meta":{"index":"posts_1591205157","site":"news","id":"11931727","score":null,"sort":[1668023159000]},"guestAuthors":[],"slug":"meta-layoffs-11000-jobs-mark-zuckerberg-responsibility","title":"Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says 'I Got This Wrong'","publishDate":1668023159,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>Facebook parent Meta is laying off 11,000 people, about 13% of its workforce, as it contends with faltering revenue and broader tech industry woes, CEO Mark Zuckerberg said in a letter to employees Wednesday.\u003c/p>\n\u003cp>The job cuts come just a week after \u003ca href=\"https://www.kqed.org/news/11931134/twitter-begins-mass-layoffs-one-week-after-musk-takeover\">widespread layoffs at Twitter\u003c/a> under its new owner, billionaire Elon Musk. There have been \u003ca href=\"https://www.kqed.org/forum/2010101891200/bay-area-tech-layoffs-stoke-fears-of-impending-recession\">numerous job cuts at other tech companies\u003c/a> that hired rapidly during the pandemic.\u003c/p>\n\u003cp>[aside postID='forum_2010101891200,news_11931134' label='Related Coverage']Zuckerberg also said that he had made the decision to hire aggressively, anticipating rapid growth even after the pandemic ended.\u003c/p>\n\u003cp>“Unfortunately, this did not play out the way I expected,” Zuckerberg said in a prepared statement. “Not only has online commerce returned to prior trends, but the macroeconomic downturn, increased competition, and ads signal loss have caused our revenue to be much lower than I’d expected. I got this wrong, and I take responsibility for that.”\u003c/p>\n\u003cp>Meta, like other social media companies, enjoyed a financial boost during the pandemic lockdown era because more people stayed home and scrolled on their phones and computers. But as the lockdowns ended and people started going outside again, revenue growth began to falter.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Of particular concern to investors, Meta poured over $10 billion a year into the “metaverse” as it shifts its focus away from social media. Zuckerberg predicts the metaverse, an immersive digital universe, will eventually replace smartphones as the primary way people use technology.\u003c/p>\n\u003cp>Spooked investors have sent company shares tumbling more than 71% since the beginning of the year and the stock now trades at levels last seen in 2015.\u003c/p>\n\u003cp>An economic slowdown and a grim outlook for online advertising — by far Meta’s biggest revenue source — have contributed to Meta’s woes as well. This summer, Meta posted its first quarterly revenue decline in history, followed by another, bigger decline in the fall.\u003c/p>\n\u003cp>Some of the pain is company-specific, while some is tied to broader economic and technological forces.\u003c/p>\n\u003cp>Last week, Twitter laid off about half of its 7,500 employees, part of a chaotic overhaul as Musk took the helm. He tweeted that there was no choice but to cut the jobs “\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\">when the company is losing over $4M/day\u003c/a>,” though he did not provide details about the losses.\u003c/p>\n\u003cfigure id=\"attachment_11931737\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg class=\"size-full wp-image-11931737\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg\" alt=\"Blue infinity symbol on white sign with car zooming by\" width=\"1200\" height=\"793\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-800x529.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-1020x674.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-160x106.jpg 160w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of Meta headquarters in Menlo Park. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meta and its advertisers are bracing for a potential recession. There’s also the challenge of Apple’s privacy tools, which make it more difficult for social media platforms like Facebook, Instagram and Snap to track people without their consent and target ads to them.\u003c/p>\n\u003cp>Competition from TikTok is also a growing threat as younger people flock to the video-sharing app over Instagram, which Meta also owns.\u003c/p>\n\u003cp>“We’ve cut costs across our business, including scaling back budgets, reducing perks and shrinking our real estate footprint,” Zuckerberg said. “We’re restructuring teams to increase our efficiency. But these measures alone won’t bring our expenses in line with our revenue growth, so I’ve also made the hard decision to let people go.”\u003c/p>\n\u003cp>A hiring freeze at the company will be extended through the first quarter of 2023, Zuckerberg said. The company has also slashed its real estate footprint and said that with so many employees working outside of the office, the company will transition to desk sharing for those that remain.\u003c/p>\n\u003cp>More cost cuts at Meta will be rolled out in coming months, Zuckerberg said.\u003c/p>\n\u003cp>Zuckerberg told employees Wednesday that they will receive an email letting them know if they are among those being let go. Access to most company systems will be cut off for people losing their jobs, he said, due to the sensitive nature of that information.\u003c/p>\n\u003cp>“We’re keeping email addresses active throughout the day so everyone can say farewell,” Zuckerberg said.\u003c/p>\n\u003cp>Former employees will receive 16 weeks of base pay, plus two additional weeks for every year with the company, Zuckerberg said. Health insurance for those employees and their families will continue for six months.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Shares of Meta Platforms Inc. jumped almost 5% before the opening bell Wednesday.\u003c/p>\n\n","blocks":[],"excerpt":"Meta joins other tech companies in layoffs after pandemic growth. CEO Mark Zuckerberg says he is accountable for misjudging economic trends.","status":"publish","parent":0,"modified":1668026815,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":716},"headData":{"title":"Meta Cuts 11,000 Jobs, Zuckerberg Takes Responsibility | KQED","description":"Meta joins other tech companies in layoffs after pandemic growth. CEO Mark Zuckerberg says he is accountable for misjudging economic trends.","ogTitle":"Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says ‘I Got This Wrong’","ogDescription":"","ogImgId":"","twTitle":"Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says ‘I Got This Wrong’","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says 'I Got This Wrong'","datePublished":"2022-11-09T19:45:59.000Z","dateModified":"2022-11-09T20:46:55.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11931727 https://ww2.kqed.org/news/?p=11931727","disqusUrl":"https://ww2.kqed.org/news/2022/11/09/meta-layoffs-11000-jobs-mark-zuckerberg-responsibility/","disqusTitle":"Meta Layoffs: Facebook Parent Company Cuts 11,000 Jobs, Zuckerberg Says 'I Got This Wrong'","nprByline":"Barbara Ortutay\u003cbr>The Associated Press","templateType":"standard","featuredImageType":"standard","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","path":"/news/11931727/meta-layoffs-11000-jobs-mark-zuckerberg-responsibility","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook parent Meta is laying off 11,000 people, about 13% of its workforce, as it contends with faltering revenue and broader tech industry woes, CEO Mark Zuckerberg said in a letter to employees Wednesday.\u003c/p>\n\u003cp>The job cuts come just a week after \u003ca href=\"https://www.kqed.org/news/11931134/twitter-begins-mass-layoffs-one-week-after-musk-takeover\">widespread layoffs at Twitter\u003c/a> under its new owner, billionaire Elon Musk. There have been \u003ca href=\"https://www.kqed.org/forum/2010101891200/bay-area-tech-layoffs-stoke-fears-of-impending-recession\">numerous job cuts at other tech companies\u003c/a> that hired rapidly during the pandemic.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"forum_2010101891200,news_11931134","label":"Related Coverage "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Zuckerberg also said that he had made the decision to hire aggressively, anticipating rapid growth even after the pandemic ended.\u003c/p>\n\u003cp>“Unfortunately, this did not play out the way I expected,” Zuckerberg said in a prepared statement. “Not only has online commerce returned to prior trends, but the macroeconomic downturn, increased competition, and ads signal loss have caused our revenue to be much lower than I’d expected. I got this wrong, and I take responsibility for that.”\u003c/p>\n\u003cp>Meta, like other social media companies, enjoyed a financial boost during the pandemic lockdown era because more people stayed home and scrolled on their phones and computers. But as the lockdowns ended and people started going outside again, revenue growth began to falter.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Of particular concern to investors, Meta poured over $10 billion a year into the “metaverse” as it shifts its focus away from social media. Zuckerberg predicts the metaverse, an immersive digital universe, will eventually replace smartphones as the primary way people use technology.\u003c/p>\n\u003cp>Spooked investors have sent company shares tumbling more than 71% since the beginning of the year and the stock now trades at levels last seen in 2015.\u003c/p>\n\u003cp>An economic slowdown and a grim outlook for online advertising — by far Meta’s biggest revenue source — have contributed to Meta’s woes as well. This summer, Meta posted its first quarterly revenue decline in history, followed by another, bigger decline in the fall.\u003c/p>\n\u003cp>Some of the pain is company-specific, while some is tied to broader economic and technological forces.\u003c/p>\n\u003cp>Last week, Twitter laid off about half of its 7,500 employees, part of a chaotic overhaul as Musk took the helm. He tweeted that there was no choice but to cut the jobs “\u003ca href=\"https://twitter.com/elonmusk/status/1588671155766194176\">when the company is losing over $4M/day\u003c/a>,” though he did not provide details about the losses.\u003c/p>\n\u003cfigure id=\"attachment_11931737\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg class=\"size-full wp-image-11931737\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg\" alt=\"Blue infinity symbol on white sign with car zooming by\" width=\"1200\" height=\"793\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-800x529.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-1020x674.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/11/MetaSign_1200-160x106.jpg 160w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">The sign in front of Meta headquarters in Menlo Park. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meta and its advertisers are bracing for a potential recession. There’s also the challenge of Apple’s privacy tools, which make it more difficult for social media platforms like Facebook, Instagram and Snap to track people without their consent and target ads to them.\u003c/p>\n\u003cp>Competition from TikTok is also a growing threat as younger people flock to the video-sharing app over Instagram, which Meta also owns.\u003c/p>\n\u003cp>“We’ve cut costs across our business, including scaling back budgets, reducing perks and shrinking our real estate footprint,” Zuckerberg said. “We’re restructuring teams to increase our efficiency. But these measures alone won’t bring our expenses in line with our revenue growth, so I’ve also made the hard decision to let people go.”\u003c/p>\n\u003cp>A hiring freeze at the company will be extended through the first quarter of 2023, Zuckerberg said. The company has also slashed its real estate footprint and said that with so many employees working outside of the office, the company will transition to desk sharing for those that remain.\u003c/p>\n\u003cp>More cost cuts at Meta will be rolled out in coming months, Zuckerberg said.\u003c/p>\n\u003cp>Zuckerberg told employees Wednesday that they will receive an email letting them know if they are among those being let go. Access to most company systems will be cut off for people losing their jobs, he said, due to the sensitive nature of that information.\u003c/p>\n\u003cp>“We’re keeping email addresses active throughout the day so everyone can say farewell,” Zuckerberg said.\u003c/p>\n\u003cp>Former employees will receive 16 weeks of base pay, plus two additional weeks for every year with the company, Zuckerberg said. Health insurance for those employees and their families will continue for six months.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Shares of Meta Platforms Inc. jumped almost 5% before the opening bell Wednesday.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11931727/meta-layoffs-11000-jobs-mark-zuckerberg-responsibility","authors":["byline_news_11931727"],"categories":["news_8","news_248"],"tags":["news_249","news_27626","news_352","news_250","news_30214","news_22705"],"featImg":"news_11822188","label":"news"},"news_11893901":{"type":"posts","id":"news_11893901","meta":{"index":"posts_1591205157","site":"news","id":"11893901","score":null,"sort":[1635293116000]},"guestAuthors":[],"slug":"move-faster-break-even-more-things","title":"Move Faster, Break Even More Things","publishDate":1635293116,"format":"aside","headTitle":"Mark Fiore: Drawn to the Bay | KQED News","labelTerm":{"term":18515,"site":"news"},"content":"\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\">\u003cimg class=\"alignnone size-full wp-image-11893919\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\" alt='Cartoon: we see a poster of a cat that reads, \"hang in there, love, Facebook\" while behind the poster we see Democracy burning, misinformation, hate, insurrection and human trafficking in a large dump pile.' width=\"1920\" height=\"1679\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png 1920w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-800x700.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-1020x892.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-160x140.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-1536x1343.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>As employees aired their concerns about Facebook's complicity in the Jan. 6 insurrection, \u003ca href=\"https://bit.ly/fiorefacebookpapers\">a top executive urged them\u003c/a> to \"hang in there.\"\u003c/p>\n\u003cp>The Facebook Papers offer a look inside the Pandora's box that the $1 trillion social networking company has become.\u003c/p>\n\u003cp>From sparking an increase in suicidal thoughts among teens to stoking political division to inciting people to violence, the tech giant headquartered in the Bay Area — it has become increasingly apparent — has created something it can't control.\u003c/p>\n\u003cp>But never mind.\u003c/p>\n\u003cp>Even as the company is under fire from lawmakers and activists across the globe, \u003ca href=\"https://www.npr.org/2021/10/18/1047033994/facebook-metaverse-10-000-workers-europe-virtual-reality\">Mark Zuckerberg and crew are doubling down\u003c/a> on building their immersive virtual reality-based social environment.\u003c/p>\n\u003cp>What could possibly go wrong?\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"As employees aired their concerns about Facebook's complicity in the Jan. 6 insurrection, a top executive urged them to \"hang in there.\" ","status":"publish","parent":0,"modified":1635296328,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":8,"wordCount":123},"headData":{"title":"Move Faster, Break Even More Things | KQED","description":"As employees aired their concerns about Facebook's complicity in the Jan. 6 insurrection, a top executive urged them to "hang in there." ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Move Faster, Break Even More Things","datePublished":"2021-10-27T00:05:16.000Z","dateModified":"2021-10-27T00:58:48.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11893901 https://ww2.kqed.org/news/?p=11893901","disqusUrl":"https://ww2.kqed.org/news/2021/10/26/move-faster-break-even-more-things/","disqusTitle":"Move Faster, Break Even More Things","path":"/news/11893901/move-faster-break-even-more-things","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\">\u003cimg class=\"alignnone size-full wp-image-11893919\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png\" alt='Cartoon: we see a poster of a cat that reads, \"hang in there, love, Facebook\" while behind the poster we see Democracy burning, misinformation, hate, insurrection and human trafficking in a large dump pile.' width=\"1920\" height=\"1679\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final.png 1920w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-800x700.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-1020x892.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-160x140.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2021/10/hanginthere_102621_final-1536x1343.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>As employees aired their concerns about Facebook's complicity in the Jan. 6 insurrection, \u003ca href=\"https://bit.ly/fiorefacebookpapers\">a top executive urged them\u003c/a> to \"hang in there.\"\u003c/p>\n\u003cp>The Facebook Papers offer a look inside the Pandora's box that the $1 trillion social networking company has become.\u003c/p>\n\u003cp>From sparking an increase in suicidal thoughts among teens to stoking political division to inciting people to violence, the tech giant headquartered in the Bay Area — it has become increasingly apparent — has created something it can't control.\u003c/p>\n\u003cp>But never mind.\u003c/p>\n\u003cp>Even as the company is under fire from lawmakers and activists across the globe, \u003ca href=\"https://www.npr.org/2021/10/18/1047033994/facebook-metaverse-10-000-workers-europe-virtual-reality\">Mark Zuckerberg and crew are doubling down\u003c/a> on building their immersive virtual reality-based social environment.\u003c/p>\n\u003cp>What could possibly go wrong?\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11893901/move-faster-break-even-more-things","authors":["3236"],"series":["news_18515"],"categories":["news_6188","news_8","news_13"],"tags":["news_249","news_30134","news_250","news_20949","news_1089"],"featImg":"news_11893919","label":"news_18515"},"news_11893761":{"type":"posts","id":"news_11893761","meta":{"index":"posts_1591205157","site":"news","id":"11893761","score":null,"sort":[1635272343000]},"guestAuthors":[],"slug":"the-facebook-papers-what-you-need-to-know-about-the-trove-of-insider-documents","title":"The Facebook Papers: What You Need to Know About the Trove of Insider Documents","publishDate":1635272343,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>Facebook's rank-and-file employees warned their leaders about the company's effects on society and politics in the U.S. — and its inability to effectively moderate content in other countries magnified those dangers. Those are two of the main takeaways from thousands of internal Facebook documents that NPR and other news outlets have reviewed.\u003c/p>\n\u003cp>The documents, known collectively as the Facebook Papers, were shared in redacted form with Congress after whistleblower Frances Haugen, a former Facebook product manager, disclosed them to the Securities and Exchange Commission.\u003c/p>\n\u003cp>Haugen alleges that the trove of statements and data prove that Facebook's leaders have repeatedly and knowingly put the company's image and profitability ahead of the public good — even at the risk of violence and other harm.\u003c/p>\n\u003cp>Some of the internal documents initially emerged last month in \u003ca href=\"https://www.wsj.com/articles/the-facebook-files-11631713039\">\u003cem>The Wall Street Journal\u003c/em>\u003c/a>\u003cem>. \u003c/em>They include internal research findings and internal audits that the company performed on its own practices.\u003c/p>\n\u003cp>Here are four main takeaways from news outlets' review of the documents:\u003c/p>\n\u003ch3>1. Facebook employees hotly debated its policies, especially after Jan. 6.\u003c/h3>\n\u003cp>When then-President Donald Trump's supporters mounted an insurrection at the U.S. Capitol on Jan. 6, Facebook rushed to take technical measures that aimed to clamp down on misinformation and content that might incite further violence. The next day, \u003ca href=\"https://www.npr.org/sections/insurrection-at-the-capitol/2021/01/07/954453630/facebook-bans-president-trump-from-posting-for-the-rest-of-his-presidency\">it banned Trump from the platform\u003c/a> — at first temporarily, but then permanently.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In the weeks leading up to the violence, Facebook worked to defuse vitriol and conspiracy theories from Trump voters who refused to accept his defeat. As NPR's Shannon Bond and Bobby Allyn have reported, \u003ca href=\"https://www.npr.org/2021/10/22/1048543513/facebook-groups-jan-6-insurrection\">the company repeatedly shut down groups affiliated with the Stop the Steal movement\u003c/a>. But those groups were attracting hundreds of thousands of users, and Facebook was unable to keep pace as the conspiracy theorists regrouped.\u003c/p>\n\u003cp>The post-election turmoil put a quick end to the relief that many at Facebook felt on Nov. 3, when the U.S. election played out mostly peacefully and without inklings of foreign meddling.\u003c/p>\n\u003cp>But then came Jan. 6 — and as the assault on the Capitol riveted and horrified audiences in the U.S. and elsewhere, Facebook employees aired their frustration and anger.\u003c/p>\n\u003cp>\"We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control,\" one employee wrote on an internal message board, the documents show.\u003c/p>\n\u003cp>\"Hang in there everyone,\" Mike Schroepfer, Facebook's chief technology officer, wrote on a message board, calling for calm as he explained the company's approach to the riot, according to the documents.\u003c/p>\n\u003cp>In response to Schroepfer's message, Facebook employees said it was too little too late.\u003c/p>\n\u003cp>\"I came here hoping to effect change and improve society, but all I've seen is atrophy and abdication of responsibility,\" one commenter said, according to the documents.\u003c/p>\n\u003cp>In a statement to NPR, Facebook spokesperson Andy Stone said Facebook did not bear responsibility for the Capitol siege.\u003c/p>\n\u003cp>\"The responsibility for the violence that occurred on January 6 lies with those who attacked our Capitol and those who encouraged them,\" Stone said.\u003c/p>\n\u003ch3>2. Content standards were contorted, often out of fear of riling high-profile accounts.\u003c/h3>\n\u003cp>One of the earliest revelations from the internal documents is the detail they provide about \u003ca href=\"https://www.wsj.com/articles/facebook-files-xcheck-zuckerberg-elite-rules-11631541353\">Facebook's separate set of content standards for high-profile accounts\u003c/a>, such as those for Trump, or for celebrities.[aside postID=news_11891063,news_11890948 label='Related Posts']\u003c/p>\n\u003cp>During Trump's presidency, he regularly made false and inflammatory statements about a wide range of matters. But only a small handful were removed by Facebook, as when the then-president made dangerous claims like saying COVID-19 was less dangerous than the flu or stating that children were \u003ca href=\"https://www.npr.org/2020/08/05/899558311/facebook-removes-trump-post-over-false-claim-about-children-and-covid-19\">\"almost immune from this disease.\"\u003c/a>\u003c/p>\n\u003cp>Facebook has previously defended its approach to such controversial and misleading statements, saying politicians like Trump should be allowed to say what they believe so the public knows what they think. Facebook CEO Mark Zuckerberg has also repeatedly insisted that Facebook is merely a platform, not the \"arbiter of truth.\"\u003c/p>\n\u003cp>But the documents suggest Facebook's policy of treating influential people differently — codified in a VIP system called \u003ca href=\"https://apnews.com/article/technology-business-2c39adedde98be43e1c4084bba36b479\">XCheck\u003c/a> — was created in large part to prevent a public relations backlash from celebrities and other high-profile users.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.npr.org/2021/09/23/1040081678/what-leaked-internal-documents-reveal-about-the-damage-facebook-has-caused\">entire premise of the XCheck system\u003c/a>, the Journal's Jeff Horwitz told NPR in September, \"is to never publicly tangle with anyone who is influential enough to do you harm.\"\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2021/10/21/1047928585/oversight-board-slams-facebook-for-giving-special-treatment-to-vip-users\">Facebook's own oversight board sharply criticized the program\u003c/a> last week, saying the company has not been forthcoming enough about its varying standards for content moderation.\u003c/p>\n\u003cp>A Facebook spokesperson told NPR in a statement that the company asked the board to review the program because it aims \"to be clearer in our explanations to them going forward.\"\u003c/p>\n\u003ch3>3. Young people see Facebook content as \"boring, misleading, and negative.\"\u003c/h3>\n\u003cp>For much of the past decade, older people have been the fastest-growing U.S. demographic on Facebook — a dramatic turnabout for a company whose founding mystique rests on the image of a hoodie-wearing coder creating a space for college kids to connect.\u003c/p>\n\u003cp>During the same time span, Facebook has seen \u003ca href=\"https://www.forbes.com/sites/niallmccarthy/2019/03/08/is-facebook-becoming-social-medias-retirement-home-infographic/?sh=1a33e3d51ba9\">younger people become less likely to join the site\u003c/a>. It's a worrying trend for the company — Facebook insiders got an update on that trend this year, in an internal presentation that is reflected in the documents.\u003c/p>\n\u003cp>\u003ca href=\"https://www.theverge.com/22743744/facebook-teen-usage-decline-frances-haugen-leaks\">\"Most young adults perceive Facebook as a place for people in their 40s and 50s,\"\u003c/a> the company's researchers said, according to The Verge. \"Young adults perceive content as boring, misleading, and negative. They often have to get past irrelevant content to get to what matters.\"\u003c/p>\n\u003cp>Along with that stumbling block, young users were found to have negative views of Facebook due to privacy concerns and its potential \"impact to their wellbeing,\" The Verge reports.\u003c/p>\n\u003cp>Haugen previously leaked a Facebook study that found that \u003ca href=\"https://s.wsj.net/public/resources/documents/teen-mental-health-deep-dive.pdf\">13.5% of British teen girls in a survey said their suicidal thoughts became more frequent after they joined Instagram\u003c/a>.\u003c/p>\n\u003cp>In addition to its namesake platform, Facebook owns Instagram and WhatsApp.\u003c/p>\n\u003cp>\"It is clear that Facebook prioritizes profit over the well-being of children and all users,\" Sen. Marsha Blackburn, R-Tenn., said during a Senate hearing this month in which Haugen testified.\u003c/p>\n\u003ch3>4. Facebook's global reach exceeds its grasp.\u003c/h3>\n\u003cp>While much of the focus on Facebook in the U.S. has to do with its role in enabling and intensifying political divisions, the documents also fault the company for its activities in numerous other countries.\u003c/p>\n\u003cp>The documents portray Facebook as failing to deal with a number of social and language complexities stemming from its more than 2.8 billion users worldwide. The results have been especially dangerous and harmful in countries where unrest or rights abuses are common, the documents state.\u003c/p>\n\u003cp>\"Two years ago, \u003ca href=\"https://www.pbs.org/newshour/world/apple-threatened-to-pull-facebook-and-instagram-from-its-app-store-over-maid-abuse\">Apple threatened to pull Facebook and Instagram from its app store over concerns about the platform being used as a tool to trade and sell maids in the Mideast\u003c/a>,\" The Associated Press reports.\u003c/p>\n\u003cp>The company routinely struggles with posts and comments in Arabic, both on its main platform and on Instagram, according to the documents. Arabic is one of the world's most widely spoken languages, but its many dialects are highly distinct from each another.\u003c/p>\n\u003cp>Facebook \"doesn't have anyone who can speak most of them or can understand most of them in terms of sort of the vernacular,\" Horwitz told NPR. \"And it also doesn't have a system to route content in those dialects to the right people.\"\u003c/p>\n\u003cp>The problem extends beyond Arabic and has a wide range of effects.\u003c/p>\n\u003cp>\"In countries like Afghanistan and Myanmar, these \u003ca href=\"https://apnews.com/article/the-facebook-papers-language-moderation-problems-392cb2d065f81980713f37384d07e61f\">loopholes have allowed inflammatory language to flourish\u003c/a> on the platform,\" the AP reports, \"while in Syria and the Palestinian territories, Facebook suppresses ordinary speech, imposing blanket bans on common words.\"\u003c/p>\n\u003cp>As similar stories emerged over the weekend about India and Ethiopia, \u003ca href=\"https://about.fb.com/news/2021/10/approach-to-countries-at-risk/\">Facebook said that it has more than 40,000 people \"working on safety and security\u003c/a>, including global content review teams in over 20 sites around the world reviewing content in over 70 languages.\"\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor's note: Facebook is among NPR's recent financial supporters.\u003c/em>\u003c/strong>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2021 NPR. To see more, visit npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=The+Facebook+Papers%3A+What+you+need+to+know+about+the+trove+of+insider+documents&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n","blocks":[],"excerpt":"\"We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control,\" an employee reportedly wrote on an internal message board.","status":"publish","parent":0,"modified":1635288894,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":40,"wordCount":1388},"headData":{"title":"The Facebook Papers: What You Need to Know About the Trove of Insider Documents | KQED","description":""We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control," an employee reportedly wrote on an internal message board.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"The Facebook Papers: What You Need to Know About the Trove of Insider Documents","datePublished":"2021-10-26T18:19:03.000Z","dateModified":"2021-10-26T22:54:54.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11893761 https://ww2.kqed.org/news/?p=11893761","disqusUrl":"https://ww2.kqed.org/news/2021/10/26/the-facebook-papers-what-you-need-to-know-about-the-trove-of-insider-documents/","disqusTitle":"The Facebook Papers: What You Need to Know About the Trove of Insider Documents","source":"NPR","sourceUrl":"https://www.npr.org","nprImageCredit":"Chip Somodevilla","nprByline":"Bill Chappell","nprImageAgency":"Getty Images","nprStoryId":"1049015366","nprApiLink":"http://api.npr.org/query?id=1049015366&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2021/10/25/1049015366/the-facebook-papers-what-you-need-to-know?ft=nprml&f=1049015366","nprRetrievedStory":"1","nprPubDate":"Mon, 25 Oct 2021 18:56:00 -0400","nprStoryDate":"Mon, 25 Oct 2021 16:55:00 -0400","nprLastModifiedDate":"Mon, 25 Oct 2021 18:56:06 -0400","path":"/news/11893761/the-facebook-papers-what-you-need-to-know-about-the-trove-of-insider-documents","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook's rank-and-file employees warned their leaders about the company's effects on society and politics in the U.S. — and its inability to effectively moderate content in other countries magnified those dangers. Those are two of the main takeaways from thousands of internal Facebook documents that NPR and other news outlets have reviewed.\u003c/p>\n\u003cp>The documents, known collectively as the Facebook Papers, were shared in redacted form with Congress after whistleblower Frances Haugen, a former Facebook product manager, disclosed them to the Securities and Exchange Commission.\u003c/p>\n\u003cp>Haugen alleges that the trove of statements and data prove that Facebook's leaders have repeatedly and knowingly put the company's image and profitability ahead of the public good — even at the risk of violence and other harm.\u003c/p>\n\u003cp>Some of the internal documents initially emerged last month in \u003ca href=\"https://www.wsj.com/articles/the-facebook-files-11631713039\">\u003cem>The Wall Street Journal\u003c/em>\u003c/a>\u003cem>. \u003c/em>They include internal research findings and internal audits that the company performed on its own practices.\u003c/p>\n\u003cp>Here are four main takeaways from news outlets' review of the documents:\u003c/p>\n\u003ch3>1. Facebook employees hotly debated its policies, especially after Jan. 6.\u003c/h3>\n\u003cp>When then-President Donald Trump's supporters mounted an insurrection at the U.S. Capitol on Jan. 6, Facebook rushed to take technical measures that aimed to clamp down on misinformation and content that might incite further violence. The next day, \u003ca href=\"https://www.npr.org/sections/insurrection-at-the-capitol/2021/01/07/954453630/facebook-bans-president-trump-from-posting-for-the-rest-of-his-presidency\">it banned Trump from the platform\u003c/a> — at first temporarily, but then permanently.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In the weeks leading up to the violence, Facebook worked to defuse vitriol and conspiracy theories from Trump voters who refused to accept his defeat. As NPR's Shannon Bond and Bobby Allyn have reported, \u003ca href=\"https://www.npr.org/2021/10/22/1048543513/facebook-groups-jan-6-insurrection\">the company repeatedly shut down groups affiliated with the Stop the Steal movement\u003c/a>. But those groups were attracting hundreds of thousands of users, and Facebook was unable to keep pace as the conspiracy theorists regrouped.\u003c/p>\n\u003cp>The post-election turmoil put a quick end to the relief that many at Facebook felt on Nov. 3, when the U.S. election played out mostly peacefully and without inklings of foreign meddling.\u003c/p>\n\u003cp>But then came Jan. 6 — and as the assault on the Capitol riveted and horrified audiences in the U.S. and elsewhere, Facebook employees aired their frustration and anger.\u003c/p>\n\u003cp>\"We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control,\" one employee wrote on an internal message board, the documents show.\u003c/p>\n\u003cp>\"Hang in there everyone,\" Mike Schroepfer, Facebook's chief technology officer, wrote on a message board, calling for calm as he explained the company's approach to the riot, according to the documents.\u003c/p>\n\u003cp>In response to Schroepfer's message, Facebook employees said it was too little too late.\u003c/p>\n\u003cp>\"I came here hoping to effect change and improve society, but all I've seen is atrophy and abdication of responsibility,\" one commenter said, according to the documents.\u003c/p>\n\u003cp>In a statement to NPR, Facebook spokesperson Andy Stone said Facebook did not bear responsibility for the Capitol siege.\u003c/p>\n\u003cp>\"The responsibility for the violence that occurred on January 6 lies with those who attacked our Capitol and those who encouraged them,\" Stone said.\u003c/p>\n\u003ch3>2. Content standards were contorted, often out of fear of riling high-profile accounts.\u003c/h3>\n\u003cp>One of the earliest revelations from the internal documents is the detail they provide about \u003ca href=\"https://www.wsj.com/articles/facebook-files-xcheck-zuckerberg-elite-rules-11631541353\">Facebook's separate set of content standards for high-profile accounts\u003c/a>, such as those for Trump, or for celebrities.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11891063,news_11890948","label":"Related Posts "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>During Trump's presidency, he regularly made false and inflammatory statements about a wide range of matters. But only a small handful were removed by Facebook, as when the then-president made dangerous claims like saying COVID-19 was less dangerous than the flu or stating that children were \u003ca href=\"https://www.npr.org/2020/08/05/899558311/facebook-removes-trump-post-over-false-claim-about-children-and-covid-19\">\"almost immune from this disease.\"\u003c/a>\u003c/p>\n\u003cp>Facebook has previously defended its approach to such controversial and misleading statements, saying politicians like Trump should be allowed to say what they believe so the public knows what they think. Facebook CEO Mark Zuckerberg has also repeatedly insisted that Facebook is merely a platform, not the \"arbiter of truth.\"\u003c/p>\n\u003cp>But the documents suggest Facebook's policy of treating influential people differently — codified in a VIP system called \u003ca href=\"https://apnews.com/article/technology-business-2c39adedde98be43e1c4084bba36b479\">XCheck\u003c/a> — was created in large part to prevent a public relations backlash from celebrities and other high-profile users.\u003c/p>\n\u003cp>The \u003ca href=\"https://www.npr.org/2021/09/23/1040081678/what-leaked-internal-documents-reveal-about-the-damage-facebook-has-caused\">entire premise of the XCheck system\u003c/a>, the Journal's Jeff Horwitz told NPR in September, \"is to never publicly tangle with anyone who is influential enough to do you harm.\"\u003c/p>\n\u003cp>\u003ca href=\"https://www.npr.org/2021/10/21/1047928585/oversight-board-slams-facebook-for-giving-special-treatment-to-vip-users\">Facebook's own oversight board sharply criticized the program\u003c/a> last week, saying the company has not been forthcoming enough about its varying standards for content moderation.\u003c/p>\n\u003cp>A Facebook spokesperson told NPR in a statement that the company asked the board to review the program because it aims \"to be clearer in our explanations to them going forward.\"\u003c/p>\n\u003ch3>3. Young people see Facebook content as \"boring, misleading, and negative.\"\u003c/h3>\n\u003cp>For much of the past decade, older people have been the fastest-growing U.S. demographic on Facebook — a dramatic turnabout for a company whose founding mystique rests on the image of a hoodie-wearing coder creating a space for college kids to connect.\u003c/p>\n\u003cp>During the same time span, Facebook has seen \u003ca href=\"https://www.forbes.com/sites/niallmccarthy/2019/03/08/is-facebook-becoming-social-medias-retirement-home-infographic/?sh=1a33e3d51ba9\">younger people become less likely to join the site\u003c/a>. It's a worrying trend for the company — Facebook insiders got an update on that trend this year, in an internal presentation that is reflected in the documents.\u003c/p>\n\u003cp>\u003ca href=\"https://www.theverge.com/22743744/facebook-teen-usage-decline-frances-haugen-leaks\">\"Most young adults perceive Facebook as a place for people in their 40s and 50s,\"\u003c/a> the company's researchers said, according to The Verge. \"Young adults perceive content as boring, misleading, and negative. They often have to get past irrelevant content to get to what matters.\"\u003c/p>\n\u003cp>Along with that stumbling block, young users were found to have negative views of Facebook due to privacy concerns and its potential \"impact to their wellbeing,\" The Verge reports.\u003c/p>\n\u003cp>Haugen previously leaked a Facebook study that found that \u003ca href=\"https://s.wsj.net/public/resources/documents/teen-mental-health-deep-dive.pdf\">13.5% of British teen girls in a survey said their suicidal thoughts became more frequent after they joined Instagram\u003c/a>.\u003c/p>\n\u003cp>In addition to its namesake platform, Facebook owns Instagram and WhatsApp.\u003c/p>\n\u003cp>\"It is clear that Facebook prioritizes profit over the well-being of children and all users,\" Sen. Marsha Blackburn, R-Tenn., said during a Senate hearing this month in which Haugen testified.\u003c/p>\n\u003ch3>4. Facebook's global reach exceeds its grasp.\u003c/h3>\n\u003cp>While much of the focus on Facebook in the U.S. has to do with its role in enabling and intensifying political divisions, the documents also fault the company for its activities in numerous other countries.\u003c/p>\n\u003cp>The documents portray Facebook as failing to deal with a number of social and language complexities stemming from its more than 2.8 billion users worldwide. The results have been especially dangerous and harmful in countries where unrest or rights abuses are common, the documents state.\u003c/p>\n\u003cp>\"Two years ago, \u003ca href=\"https://www.pbs.org/newshour/world/apple-threatened-to-pull-facebook-and-instagram-from-its-app-store-over-maid-abuse\">Apple threatened to pull Facebook and Instagram from its app store over concerns about the platform being used as a tool to trade and sell maids in the Mideast\u003c/a>,\" The Associated Press reports.\u003c/p>\n\u003cp>The company routinely struggles with posts and comments in Arabic, both on its main platform and on Instagram, according to the documents. Arabic is one of the world's most widely spoken languages, but its many dialects are highly distinct from each another.\u003c/p>\n\u003cp>Facebook \"doesn't have anyone who can speak most of them or can understand most of them in terms of sort of the vernacular,\" Horwitz told NPR. \"And it also doesn't have a system to route content in those dialects to the right people.\"\u003c/p>\n\u003cp>The problem extends beyond Arabic and has a wide range of effects.\u003c/p>\n\u003cp>\"In countries like Afghanistan and Myanmar, these \u003ca href=\"https://apnews.com/article/the-facebook-papers-language-moderation-problems-392cb2d065f81980713f37384d07e61f\">loopholes have allowed inflammatory language to flourish\u003c/a> on the platform,\" the AP reports, \"while in Syria and the Palestinian territories, Facebook suppresses ordinary speech, imposing blanket bans on common words.\"\u003c/p>\n\u003cp>As similar stories emerged over the weekend about India and Ethiopia, \u003ca href=\"https://about.fb.com/news/2021/10/approach-to-countries-at-risk/\">Facebook said that it has more than 40,000 people \"working on safety and security\u003c/a>, including global content review teams in over 20 sites around the world reviewing content in over 70 languages.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor's note: Facebook is among NPR's recent financial supporters.\u003c/em>\u003c/strong>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2021 NPR. To see more, visit npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=The+Facebook+Papers%3A+What+you+need+to+know+about+the+trove+of+insider+documents&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11893761/the-facebook-papers-what-you-need-to-know-about-the-trove-of-insider-documents","authors":["byline_news_11893761"],"categories":["news_8"],"tags":["news_249","news_30134","news_250"],"featImg":"news_11893762","label":"source_news_11893761"},"news_11891045":{"type":"posts","id":"news_11891045","meta":{"index":"posts_1591205157","site":"news","id":"11891045","score":null,"sort":[1633456072000]},"guestAuthors":[],"slug":"why-facebook-instagram-and-whatsapp-went-down-for-hours-on-monday","title":"Why Facebook, Instagram and WhatsApp Went Down for Hours on Monday","publishDate":1633456072,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{"term":253,"site":"news"},"content":"\u003cp>When Facebook suffered an outage of about six hours on Monday, businesses suffered along with it. The platform and its Instagram and WhatsApp siblings play key roles in commerce, with some companies relying on Facebook's network instead of their own websites.\u003c/p>\n\u003cp>But on Monday, that network came crashing down. It wasn't a hack, Facebook said, but rather a self-inflicted problem.\u003c/p>\n\u003cp>An update to Facebook's routers that coordinate network traffic went wrong, sending a wave of disruptions rippling through its systems. As a result, all things Facebook were effectively shut down, worldwide.\u003cbr>\n[ad fullwidth]\u003c/p>\n\u003ch3>So, what happened?\u003c/h3>\n\u003cp>This week's outage struck around 11:40 a.m. ET. At about 6:30 p.m. ET, the company announced that it had resolved the problem and was bringing services back online.\u003c/p>\n\u003cp>[aside postID=\"news_11890948\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2021/10/GettyImages-1344804031-1020x702.jpg\"]In an update on the outage, Facebook said that \"[c]onfiguration changes on the backbone routers that coordinate network traffic between our data centers\" blocked their ability to communicate and set off a cascade of network failures.\u003c/p>\n\u003cp>That explanation suggests the problem arose between Facebook and the Border Gateway Protocol, a vital tool underlying the internet.\u003c/p>\n\u003cp>Border Gateway Protocol is often compared with the GPS system or the Postal Service. Similar to ideas like map coordinates or ZIP codes, the system tells the rest of the world where to route traffic and information.\u003c/p>\n\u003cp>When a company can't use the gateway protocol, it's as if their online domains simply don't exist. But that didn't stop webpages, searches and messages from looking for Facebook's properties. And that, in turn, led to other problems.\u003c/p>\n\u003cp>\"Many organizations saw network disruptions and slowness thanks to billions of devices constantly asking for the current coordinates of facebook.com, instagram.com and whatsapp.com,\" tech expert Brian Krebs noted.\u003c/p>\n\u003cp>The outage came as Facebook faces intense scrutiny over its products and policies — including a whistleblower who is testifying before a Senate subcommittee on Tuesday — prompting some to wonder whether the company had been hacked. But the company said it was simply \"a faulty configuration change.\"\u003c/p>\n\u003cp>Facebook also stressed that there is \"no evidence that user data was compromised as a result of this downtime.\"\u003c/p>\n\u003ch3>Why did the outage last so long?\u003c/h3>\n\u003cp>The problem was made worse — and its solution more elusive — because the outage also whacked Facebook's own internal systems and tools that it relies on for daily operations. Employees also reportedly faced difficulty in physically reaching the space where the routers are housed.\u003c/p>\n\u003cp>\"From a technical perspective, they're going to have to review what they do and how they've designed things,\" cybersecurity expert Barrett Lyon said in an interview with NPR.\u003c/p>\n\u003cp>The outage cost the company tens of millions of dollars, MarketWatch says, comparing the company's lost hours with its most recent revenue report.\u003c/p>\n\u003cp>The disruption stands as one of Facebook's worst setbacks since a 2019 incident that took the platform offline for nearly 24 hours — an outage that, like Monday's, was attributed to a change in Facebook's server configuration.\u003c/p>\n\u003cp>Yesterday's Facebook outage lasted nearly an entire working day, leaving some businesses rattled and online habits frustrated.\u003c/p>\n\u003cp>Many people use Facebook, Instagram and WhatsApp to share photos and videos with their family and friends, but many businesses use the platforms as a primary tool, using them to advertise, connect with customers and sell products and services.\u003c/p>\n\u003cp>[aside label ='Related Coverage' tag='tech']Christopher Sumner, the owner of Lowcountry Overstock, a small clothing store based in South Carolina, says that while Monday's outage didn't severely impact sales, his main concern was losing touch with customers.\u003c/p>\n\u003cp>\"We've had longer periods when we've been locked out of Facebook completely, but our main concern was customer relations and not being able to communicate with customers,\" Sumner told NPR.\u003c/p>\n\u003cp>Sumner said they regularly make sales on Facebook Marketplace, the website's ecommerce platform. Despite Monday's disruption, Sumner says the recent outage isn't enough to make him take his business completely off Facebook.\u003c/p>\n\u003cp>\"While yes, there's been a few operational problems from the beginning with Facebook Marketplace, we wouldn't move our entire business or any portion of it, just because the sales are so good,\" Sumner said.\u003c/p>\n\u003cp>\u003cem>\u003cstrong>Editor's note\u003c/strong>: Facebook is among NPR's financial supporters.\u003c/em>\u003cbr>\n[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"An update to Facebook's routers that coordinate network traffic went wrong. As a result, all things Facebook were effectively shut down worldwide.","status":"publish","parent":0,"modified":1633471156,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":23,"wordCount":744},"headData":{"title":"Why Facebook, Instagram and WhatsApp Went Down for Hours on Monday | KQED","description":"An update to Facebook's routers that coordinate network traffic went wrong. As a result, all things Facebook were effectively shut down worldwide.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Why Facebook, Instagram and WhatsApp Went Down for Hours on Monday","datePublished":"2021-10-05T17:47:52.000Z","dateModified":"2021-10-05T21:59:16.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11891045 https://ww2.kqed.org/news/?p=11891045","disqusUrl":"https://ww2.kqed.org/news/2021/10/05/why-facebook-instagram-and-whatsapp-went-down-for-hours-on-monday/","disqusTitle":"Why Facebook, Instagram and WhatsApp Went Down for Hours on Monday","nprByline":"\u003ca href=\"https://www.npr.org/people/1019412563/jonathan-franklin\">Jonathan Franklin\u003c/a>, \u003ca href=\"https://www.npr.org/people/14562108/bill-chappell\">Bill Chappell\u003c/a>","path":"/news/11891045/why-facebook-instagram-and-whatsapp-went-down-for-hours-on-monday","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>When Facebook suffered an outage of about six hours on Monday, businesses suffered along with it. The platform and its Instagram and WhatsApp siblings play key roles in commerce, with some companies relying on Facebook's network instead of their own websites.\u003c/p>\n\u003cp>But on Monday, that network came crashing down. It wasn't a hack, Facebook said, but rather a self-inflicted problem.\u003c/p>\n\u003cp>An update to Facebook's routers that coordinate network traffic went wrong, sending a wave of disruptions rippling through its systems. As a result, all things Facebook were effectively shut down, worldwide.\u003cbr>\n\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch3>So, what happened?\u003c/h3>\n\u003cp>This week's outage struck around 11:40 a.m. ET. At about 6:30 p.m. ET, the company announced that it had resolved the problem and was bringing services back online.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11890948","hero":"https://ww2.kqed.org/app/uploads/sites/10/2021/10/GettyImages-1344804031-1020x702.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>In an update on the outage, Facebook said that \"[c]onfiguration changes on the backbone routers that coordinate network traffic between our data centers\" blocked their ability to communicate and set off a cascade of network failures.\u003c/p>\n\u003cp>That explanation suggests the problem arose between Facebook and the Border Gateway Protocol, a vital tool underlying the internet.\u003c/p>\n\u003cp>Border Gateway Protocol is often compared with the GPS system or the Postal Service. Similar to ideas like map coordinates or ZIP codes, the system tells the rest of the world where to route traffic and information.\u003c/p>\n\u003cp>When a company can't use the gateway protocol, it's as if their online domains simply don't exist. But that didn't stop webpages, searches and messages from looking for Facebook's properties. And that, in turn, led to other problems.\u003c/p>\n\u003cp>\"Many organizations saw network disruptions and slowness thanks to billions of devices constantly asking for the current coordinates of facebook.com, instagram.com and whatsapp.com,\" tech expert Brian Krebs noted.\u003c/p>\n\u003cp>The outage came as Facebook faces intense scrutiny over its products and policies — including a whistleblower who is testifying before a Senate subcommittee on Tuesday — prompting some to wonder whether the company had been hacked. But the company said it was simply \"a faulty configuration change.\"\u003c/p>\n\u003cp>Facebook also stressed that there is \"no evidence that user data was compromised as a result of this downtime.\"\u003c/p>\n\u003ch3>Why did the outage last so long?\u003c/h3>\n\u003cp>The problem was made worse — and its solution more elusive — because the outage also whacked Facebook's own internal systems and tools that it relies on for daily operations. Employees also reportedly faced difficulty in physically reaching the space where the routers are housed.\u003c/p>\n\u003cp>\"From a technical perspective, they're going to have to review what they do and how they've designed things,\" cybersecurity expert Barrett Lyon said in an interview with NPR.\u003c/p>\n\u003cp>The outage cost the company tens of millions of dollars, MarketWatch says, comparing the company's lost hours with its most recent revenue report.\u003c/p>\n\u003cp>The disruption stands as one of Facebook's worst setbacks since a 2019 incident that took the platform offline for nearly 24 hours — an outage that, like Monday's, was attributed to a change in Facebook's server configuration.\u003c/p>\n\u003cp>Yesterday's Facebook outage lasted nearly an entire working day, leaving some businesses rattled and online habits frustrated.\u003c/p>\n\u003cp>Many people use Facebook, Instagram and WhatsApp to share photos and videos with their family and friends, but many businesses use the platforms as a primary tool, using them to advertise, connect with customers and sell products and services.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Related Coverage ","tag":"tech"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Christopher Sumner, the owner of Lowcountry Overstock, a small clothing store based in South Carolina, says that while Monday's outage didn't severely impact sales, his main concern was losing touch with customers.\u003c/p>\n\u003cp>\"We've had longer periods when we've been locked out of Facebook completely, but our main concern was customer relations and not being able to communicate with customers,\" Sumner told NPR.\u003c/p>\n\u003cp>Sumner said they regularly make sales on Facebook Marketplace, the website's ecommerce platform. Despite Monday's disruption, Sumner says the recent outage isn't enough to make him take his business completely off Facebook.\u003c/p>\n\u003cp>\"While yes, there's been a few operational problems from the beginning with Facebook Marketplace, we wouldn't move our entire business or any portion of it, just because the sales are so good,\" Sumner said.\u003c/p>\n\u003cp>\u003cem>\u003cstrong>Editor's note\u003c/strong>: Facebook is among NPR's financial supporters.\u003c/em>\u003cbr>\n\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11891045/why-facebook-instagram-and-whatsapp-went-down-for-hours-on-monday","authors":["byline_news_11891045"],"categories":["news_223","news_8","news_248"],"tags":["news_19133","news_29989","news_249","news_2451","news_250","news_5800"],"affiliates":["news_253"],"featImg":"news_11789507","label":"news_253"},"news_11827903":{"type":"posts","id":"news_11827903","meta":{"index":"posts_1591205157","site":"news","id":"11827903","score":null,"sort":[1594240989000]},"guestAuthors":[],"slug":"a-better-echo-chamber-than-before","title":"A Better Echo Chamber Than Before?","publishDate":1594240989,"format":"standard","headTitle":"Mark Fiore: Drawn to the Bay | KQED News","labelTerm":{"term":18515,"site":"news"},"content":"\u003cp>One day after Facebook executives \u003ca href=\"https://bit.ly/fiorefacebookaudit\">met with leaders of an advertising boycott\u003c/a>, the huge tech company's own internal civil rights auditors released a \u003ca href=\"https://www.npr.org/sections/live-updates-protests-for-racial-justice/2020/07/08/888888476/report-slams-facebook-for-vexing-and-heartbreaking-decisions-on-political-speech\">scathing report\u003c/a>.\u003c/p>\n\u003cp>In a \u003ca href=\"https://about.fb.com/news/2020/07/civil-rights-audit-report/\">statement issued\u003c/a> in response to the report, Chief Operating Officer Sheryl Sandberg said, \"we believe we are in a better place today than we were two years ago.\"\u003c/p>\n\u003cp>Yikes. It must have been really, really bad two years ago because Facebook sure seems like a hate and misinformation-filled cesspool right now.\u003c/p>\n\u003cp>Nearly 1,000 companies are \u003ca href=\"https://www.stophateforprofit.org/\">participating in the boycott\u003c/a> that is attempting to stop Facebook from profiting from distributing misinformation and hate speech on its platform.\u003c/p>\n\u003cp>The internal civil rights audit warned of Facebook's \"self-reinforcing echo chambers of extremism.\"\u003c/p>\n\u003cp>Couldn't have said it better myself.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"One day after Facebook executives met with leaders of an advertising boycott, the huge tech company's own internal civil rights auditors released a scathing report.","status":"publish","parent":0,"modified":1594240989,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":8,"wordCount":130},"headData":{"title":"A Better Echo Chamber Than Before? | KQED","description":"One day after Facebook executives met with leaders of an advertising boycott, the huge tech company's own internal civil rights auditors released a scathing report.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"A Better Echo Chamber Than Before?","datePublished":"2020-07-08T20:43:09.000Z","dateModified":"2020-07-08T20:43:09.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11827903 https://ww2.kqed.org/news/?p=11827903","disqusUrl":"https://ww2.kqed.org/news/2020/07/08/a-better-echo-chamber-than-before/","disqusTitle":"A Better Echo Chamber Than Before?","path":"/news/11827903/a-better-echo-chamber-than-before","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>One day after Facebook executives \u003ca href=\"https://bit.ly/fiorefacebookaudit\">met with leaders of an advertising boycott\u003c/a>, the huge tech company's own internal civil rights auditors released a \u003ca href=\"https://www.npr.org/sections/live-updates-protests-for-racial-justice/2020/07/08/888888476/report-slams-facebook-for-vexing-and-heartbreaking-decisions-on-political-speech\">scathing report\u003c/a>.\u003c/p>\n\u003cp>In a \u003ca href=\"https://about.fb.com/news/2020/07/civil-rights-audit-report/\">statement issued\u003c/a> in response to the report, Chief Operating Officer Sheryl Sandberg said, \"we believe we are in a better place today than we were two years ago.\"\u003c/p>\n\u003cp>Yikes. It must have been really, really bad two years ago because Facebook sure seems like a hate and misinformation-filled cesspool right now.\u003c/p>\n\u003cp>Nearly 1,000 companies are \u003ca href=\"https://www.stophateforprofit.org/\">participating in the boycott\u003c/a> that is attempting to stop Facebook from profiting from distributing misinformation and hate speech on its platform.\u003c/p>\n\u003cp>The internal civil rights audit warned of Facebook's \"self-reinforcing echo chambers of extremism.\"\u003c/p>\n\u003cp>Couldn't have said it better myself.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11827903/a-better-echo-chamber-than-before","authors":["3236"],"series":["news_18515"],"categories":["news_6188","news_13","news_248"],"tags":["news_4750","news_249","news_21719","news_21319","news_250","news_20949","news_22918"],"featImg":"news_11827909","label":"news_18515"},"news_11827831":{"type":"posts","id":"news_11827831","meta":{"index":"posts_1591205157","site":"news","id":"11827831","score":null,"sort":[1594209612000]},"guestAuthors":[],"slug":"ad-boycott-organizers-decry-facebooks-inertia-on-hate-speech","title":"Ad Boycott Organizers Decry Facebook's Inertia on Hate Speech","publishDate":1594209612,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>Facebook executives met Tuesday with civil rights leaders leading the “\u003ca href=\"https://www.stophateforprofit.org\" target=\"_blank\" rel=\"noopener noreferrer\">Stop Hate for Profit\u003c/a>” campaign, but failed to convince them the company is fully committed to clearing its platforms of toxic hate speech and misinformation.\u003c/p>\n\u003cp>Since the movement launched June 17, nearly \u003ca href=\"https://docs.google.com/spreadsheets/u/1/d/1VSGhDwXm18yFf2BVCz0QJYFjCHrPhDuO-m5rCo0zoqI/htmlview?pru=AAABc07IqRo*rpmBjw36Hv_y33bbDhRLUw\" target=\"_blank\" rel=\"noopener noreferrer\">1,000 advertisers\u003c/a> from Blue Bottle Coffee to Blue Shield of California are boycotting the platform this month. That won campaign organizers a Zoom meeting with top brass at Facebook, but little else.\u003c/p>\n\u003cp>\"The meeting we just left was a disappointment. Facebook has had our demands in multiple ways and they showed up to the meeting expecting an 'A' for attendance,\" said Rashad Robinson of the nonprofit \u003ca href=\"https://colorofchange.org\" target=\"_blank\" rel=\"noopener noreferrer\">Color of Change\u003c/a>.\u003c/p>\n\u003cp>\"We got no details, no clarity and no result,\" said Jonathan Greenblatt, the national director of the \u003ca href=\"https://www.adl.org\" target=\"_blank\" rel=\"noopener noreferrer\">Anti-Defamation League\u003c/a>. \"Facebook should have a zero tolerance policy on intolerance, like every other company in America.\"\u003c/p>\n\u003ch2>The Coalition Outlined 10 Asks:\u003c/h2>\n\u003cp class=\"font_8\">\u003cstrong>Accountability\u003c/strong>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp class=\"font_8\">1. Establish and empower permanent civil rights infrastructure, including C-suite level executive with civil rights expertise to evaluate products and policies for discrimination, bias and hate.\u003c/p>\n\u003cp class=\"font_8\">2. Submit to regular, third party, independent audits of identity-based hate and misinformation with summary results published on a publicly accessible website.\u003c/p>\n\u003cp class=\"font_8\">3. Provide audit of and refund to advertisers whose ads were shown next to content that was later removed for violations of terms of service.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Decency\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">4. Find and remove public and private groups focused on white supremacy, militia, anti-Semitism, violent conspiracies, Holocaust denialism, vaccine misinformation and climate denialism.\u003c/p>\n\u003cp class=\"font_8\">5. Adopting common-sense \u003ca href=\"https://www.changetheterms.org/\" target=\"_blank\" rel=\"noopener noreferrer\" data-content=\"https://www.changetheterms.org/\" data-type=\"external\">changes to their policies\u003c/a> that will help stem radicalization and hate on the platform.\u003c/p>\n\u003cp class=\"font_8\">6. Stop recommending or otherwise amplifying groups or content from groups associated with hate, misinformation or conspiracies to users.\u003c/p>\n\u003cp class=\"font_8\">7. Create an internal mechanism to automatically flag hateful content in private groups for human review.\u003c/p>\n\u003cp class=\"font_8\">8. Ensure accuracy in political and voting matters by eliminating the politician exemption; removing misinformation related to voting; and prohibiting calls to violence by politicians in any format.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Support\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">9. Create expert teams to review submissions of identity-based hate and harassment.\u003c/p>\n\u003cp class=\"font_8\">10. Enable individuals facing severe hate and harassment to connect with a live Facebook employee.\u003c/p>\n\u003ch3>Growing Public Pressure\u003c/h3>\n\u003cp>For years, the social network has faced public pressure from activists, academics and politicians urging it to tackle toxic speech and misinformation, even when those inflammatory posts come from President Trump.\u003c/p>\n\u003cp>Despite a string of public apologies, it remains unclear whether Facebook's various investments in hate speech control are simply ineffectual, or purposely designed to fend off criticism while profiting from the popularity of incendiary communication.\u003c/p>\n\u003cp>Facebook watchers widely blame the global social media giant for failing to respond in time to warnings about posts that \u003ca href=\"https://www.nytimes.com/2018/11/06/technology/myanmar-facebook.html\">led to the genocide against the Rohingya people in Myanmar\u003c/a>, and then encouraging \u003ca href=\"https://www.vox.com/policy-and-politics/2016/10/26/13413292/social-media-disrupting-politics\">political polarization in the lead-up to the 2016 U.S. presidential election.\u003c/a>.\u003c/p>\n\u003cp>Even now, ostensibly sensitized to the danger of extremist groups egging members on to violence, the company only moved to crack down on the \u003ca href=\"https://www.vox.com/recode/2020/6/30/21307529/facebook-hate-speech-boogaloo-ban-moderation-boycott\">boogaloo movement \u003c/a>after the deaths of a law enforcement officer in Santa Cruz and a security officer in Oakland in June.\u003c/p>\n\u003cp>In a statement, Facebook responded: \"This meeting was an opportunity for us to hear from the campaign organizers and reaffirm our commitment to combating hate on our platform,\" the statement said. \"They want Facebook to be free of hate speech and so do we. That's why it's so important that we work to get this right. As a company, we have agreed to an independent civil rights audit.\"\u003c/p>\n\u003cp>Facebook also noted the company has \"invested billions\" both people and technology to keep hate off of the platform.\u003c/p>\n\u003cp>While that 100-page civil rights \u003ca href=\"https://about.fb.com/wp-content/uploads/2020/07/Civil-Rights-Audit-Final-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">audit\u003c/a> found \"some significant improvements in the platform, we have also watched the company make painful decisions over the last nine months with real world consequences that are serious setbacks for civil rights.\"\u003c/p>\n\u003cp>The auditors go on to warn, \"Facebook has made policy and enforcement choices that leave our election exposed to interference by the President and others who seek to use misinformation to sow confusion and suppress voting.\"\u003c/p>\n\u003cp>Even before its release, Robinson expressed doubts the release would lead to any concrete change at Facebook. \"We've been working with them for years, and we know there are a lot of good, well-intentioned people at Facebook, but the company is functionally flawed,\" he said.\u003c/p>\n\u003cfigure id=\"attachment_11661473\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-full wp-image-11661473\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg\" alt=\"In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company.\" width=\"800\" height=\"450\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-160x90.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-240x135.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-375x211.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-520x293.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company. \u003ccite>(Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Jessica González, CEO of the media reform advocacy group \u003ca href=\"https://www.freepress.net\" target=\"_blank\" rel=\"noopener noreferrer\">Free Press\u003c/a>, added she feels a sense of urgency in this political moment. \"We're tired of the dialogue because the stakes are so incredibly high for our communities as we get closer to the 2020 election — as we face COVID-19 and the impact that's having in our communities, particularly the disproportionate death rates in Black and Latinx communities,\" she said. \"We're seeing Facebook fail to meet the moment. Here we see Facebook directly profiting off of political ads that dehumanize immigrants and brown people.\"\u003c/p>\n\u003cp>Facebook spokespeople point to the company's global network of 70 fact-checking partners that review and rate content in more than 50 languages. \"Once a piece of content is rated false by fact-checkers, we reduce it’s [sic] distribution and show warning labels with more context.\"\u003c/p>\n\u003cp>Greenblatt noted Zuckerberg boasted in their meeting that Facebook's artificial intelligence software captures 89 percent of the hate content. \"All right. They've given us something of a numerator, but we don't know the denominator. Because they never made public the full extent of the hate content on the platform. So we are unable to judge the progress they've really made,\" Greenblatt said. [aside tag=\"tech, facebook\" label=\"More Related Coverage\"]\u003c/p>\n\u003cp>The activists acknowledged other social media platforms like Twitter and YouTube also struggle to identify and block hate speech, but noted they're focused on Facebook because of its unmatched size.\u003c/p>\n\u003cp>\"It has a customer base like no other. Facebook is not just not serving the civil rights community with this. They're not serving the general public. They're not serving their [advertising] customers because businesses don't want their brands published alongside horrible, hateful, divisive content,\" Greenblatt said.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>But given the fact many advertisers are expected to return to Facebook after the boycott ends with the advent of August, it's not clear how effective the campaign will be in forcing the social media giant to make lasting changes. In a private meeting last week with employees, Zuckerberg reportedly said, “My guess is that all these advertisers will be back on the platform soon enough.”\u003c/p>\n\n","blocks":[],"excerpt":"‘The meeting we just left was a disappointment,’ said Rashad Robinson head of the nonprofit Color of Change after meeting with Facebook. Nearly 1,000 advertisers have joined the the boycott movement since June.","status":"publish","parent":0,"modified":1594248050,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":1150},"headData":{"title":"Ad Boycott Organizers Decry Facebook's Inertia on Hate Speech | KQED","description":"‘The meeting we just left was a disappointment,’ said Rashad Robinson head of the nonprofit Color of Change after meeting with Facebook. Nearly 1,000 advertisers have joined the the boycott movement since June.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Ad Boycott Organizers Decry Facebook's Inertia on Hate Speech","datePublished":"2020-07-08T12:00:12.000Z","dateModified":"2020-07-08T22:40:50.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11827831 https://ww2.kqed.org/news/?p=11827831","disqusUrl":"https://ww2.kqed.org/news/2020/07/08/ad-boycott-organizers-decry-facebooks-inertia-on-hate-speech/","disqusTitle":"Ad Boycott Organizers Decry Facebook's Inertia on Hate Speech","source":"News","sourceUrl":"http://kqed.org/","path":"/news/11827831/ad-boycott-organizers-decry-facebooks-inertia-on-hate-speech","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook executives met Tuesday with civil rights leaders leading the “\u003ca href=\"https://www.stophateforprofit.org\" target=\"_blank\" rel=\"noopener noreferrer\">Stop Hate for Profit\u003c/a>” campaign, but failed to convince them the company is fully committed to clearing its platforms of toxic hate speech and misinformation.\u003c/p>\n\u003cp>Since the movement launched June 17, nearly \u003ca href=\"https://docs.google.com/spreadsheets/u/1/d/1VSGhDwXm18yFf2BVCz0QJYFjCHrPhDuO-m5rCo0zoqI/htmlview?pru=AAABc07IqRo*rpmBjw36Hv_y33bbDhRLUw\" target=\"_blank\" rel=\"noopener noreferrer\">1,000 advertisers\u003c/a> from Blue Bottle Coffee to Blue Shield of California are boycotting the platform this month. That won campaign organizers a Zoom meeting with top brass at Facebook, but little else.\u003c/p>\n\u003cp>\"The meeting we just left was a disappointment. Facebook has had our demands in multiple ways and they showed up to the meeting expecting an 'A' for attendance,\" said Rashad Robinson of the nonprofit \u003ca href=\"https://colorofchange.org\" target=\"_blank\" rel=\"noopener noreferrer\">Color of Change\u003c/a>.\u003c/p>\n\u003cp>\"We got no details, no clarity and no result,\" said Jonathan Greenblatt, the national director of the \u003ca href=\"https://www.adl.org\" target=\"_blank\" rel=\"noopener noreferrer\">Anti-Defamation League\u003c/a>. \"Facebook should have a zero tolerance policy on intolerance, like every other company in America.\"\u003c/p>\n\u003ch2>The Coalition Outlined 10 Asks:\u003c/h2>\n\u003cp class=\"font_8\">\u003cstrong>Accountability\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp class=\"font_8\">1. Establish and empower permanent civil rights infrastructure, including C-suite level executive with civil rights expertise to evaluate products and policies for discrimination, bias and hate.\u003c/p>\n\u003cp class=\"font_8\">2. Submit to regular, third party, independent audits of identity-based hate and misinformation with summary results published on a publicly accessible website.\u003c/p>\n\u003cp class=\"font_8\">3. Provide audit of and refund to advertisers whose ads were shown next to content that was later removed for violations of terms of service.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Decency\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">4. Find and remove public and private groups focused on white supremacy, militia, anti-Semitism, violent conspiracies, Holocaust denialism, vaccine misinformation and climate denialism.\u003c/p>\n\u003cp class=\"font_8\">5. Adopting common-sense \u003ca href=\"https://www.changetheterms.org/\" target=\"_blank\" rel=\"noopener noreferrer\" data-content=\"https://www.changetheterms.org/\" data-type=\"external\">changes to their policies\u003c/a> that will help stem radicalization and hate on the platform.\u003c/p>\n\u003cp class=\"font_8\">6. Stop recommending or otherwise amplifying groups or content from groups associated with hate, misinformation or conspiracies to users.\u003c/p>\n\u003cp class=\"font_8\">7. Create an internal mechanism to automatically flag hateful content in private groups for human review.\u003c/p>\n\u003cp class=\"font_8\">8. Ensure accuracy in political and voting matters by eliminating the politician exemption; removing misinformation related to voting; and prohibiting calls to violence by politicians in any format.\u003c/p>\n\u003cp class=\"font_8\">\u003cstrong>Support\u003c/strong>\u003c/p>\n\u003cp class=\"font_8\">9. Create expert teams to review submissions of identity-based hate and harassment.\u003c/p>\n\u003cp class=\"font_8\">10. Enable individuals facing severe hate and harassment to connect with a live Facebook employee.\u003c/p>\n\u003ch3>Growing Public Pressure\u003c/h3>\n\u003cp>For years, the social network has faced public pressure from activists, academics and politicians urging it to tackle toxic speech and misinformation, even when those inflammatory posts come from President Trump.\u003c/p>\n\u003cp>Despite a string of public apologies, it remains unclear whether Facebook's various investments in hate speech control are simply ineffectual, or purposely designed to fend off criticism while profiting from the popularity of incendiary communication.\u003c/p>\n\u003cp>Facebook watchers widely blame the global social media giant for failing to respond in time to warnings about posts that \u003ca href=\"https://www.nytimes.com/2018/11/06/technology/myanmar-facebook.html\">led to the genocide against the Rohingya people in Myanmar\u003c/a>, and then encouraging \u003ca href=\"https://www.vox.com/policy-and-politics/2016/10/26/13413292/social-media-disrupting-politics\">political polarization in the lead-up to the 2016 U.S. presidential election.\u003c/a>.\u003c/p>\n\u003cp>Even now, ostensibly sensitized to the danger of extremist groups egging members on to violence, the company only moved to crack down on the \u003ca href=\"https://www.vox.com/recode/2020/6/30/21307529/facebook-hate-speech-boogaloo-ban-moderation-boycott\">boogaloo movement \u003c/a>after the deaths of a law enforcement officer in Santa Cruz and a security officer in Oakland in June.\u003c/p>\n\u003cp>In a statement, Facebook responded: \"This meeting was an opportunity for us to hear from the campaign organizers and reaffirm our commitment to combating hate on our platform,\" the statement said. \"They want Facebook to be free of hate speech and so do we. That's why it's so important that we work to get this right. As a company, we have agreed to an independent civil rights audit.\"\u003c/p>\n\u003cp>Facebook also noted the company has \"invested billions\" both people and technology to keep hate off of the platform.\u003c/p>\n\u003cp>While that 100-page civil rights \u003ca href=\"https://about.fb.com/wp-content/uploads/2020/07/Civil-Rights-Audit-Final-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">audit\u003c/a> found \"some significant improvements in the platform, we have also watched the company make painful decisions over the last nine months with real world consequences that are serious setbacks for civil rights.\"\u003c/p>\n\u003cp>The auditors go on to warn, \"Facebook has made policy and enforcement choices that leave our election exposed to interference by the President and others who seek to use misinformation to sow confusion and suppress voting.\"\u003c/p>\n\u003cp>Even before its release, Robinson expressed doubts the release would lead to any concrete change at Facebook. \"We've been working with them for years, and we know there are a lot of good, well-intentioned people at Facebook, but the company is functionally flawed,\" he said.\u003c/p>\n\u003cfigure id=\"attachment_11661473\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg class=\"size-full wp-image-11661473\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg\" alt=\"In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company.\" width=\"800\" height=\"450\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-160x90.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-240x135.jpg 240w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-375x211.jpg 375w, https://ww2.kqed.org/app/uploads/sites/10/2018/04/RS17635_sandberg-qut-520x293.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">In a Facebook post Tuesday morning, COO Sheryl Sandberg said the company would release on Wednesday the final report in a two-year-long civil rights audit of the company. \u003ccite>(Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Jessica González, CEO of the media reform advocacy group \u003ca href=\"https://www.freepress.net\" target=\"_blank\" rel=\"noopener noreferrer\">Free Press\u003c/a>, added she feels a sense of urgency in this political moment. \"We're tired of the dialogue because the stakes are so incredibly high for our communities as we get closer to the 2020 election — as we face COVID-19 and the impact that's having in our communities, particularly the disproportionate death rates in Black and Latinx communities,\" she said. \"We're seeing Facebook fail to meet the moment. Here we see Facebook directly profiting off of political ads that dehumanize immigrants and brown people.\"\u003c/p>\n\u003cp>Facebook spokespeople point to the company's global network of 70 fact-checking partners that review and rate content in more than 50 languages. \"Once a piece of content is rated false by fact-checkers, we reduce it’s [sic] distribution and show warning labels with more context.\"\u003c/p>\n\u003cp>Greenblatt noted Zuckerberg boasted in their meeting that Facebook's artificial intelligence software captures 89 percent of the hate content. \"All right. They've given us something of a numerator, but we don't know the denominator. Because they never made public the full extent of the hate content on the platform. So we are unable to judge the progress they've really made,\" Greenblatt said. \u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"tag":"tech, facebook","label":"More Related Coverage "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The activists acknowledged other social media platforms like Twitter and YouTube also struggle to identify and block hate speech, but noted they're focused on Facebook because of its unmatched size.\u003c/p>\n\u003cp>\"It has a customer base like no other. Facebook is not just not serving the civil rights community with this. They're not serving the general public. They're not serving their [advertising] customers because businesses don't want their brands published alongside horrible, hateful, divisive content,\" Greenblatt said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But given the fact many advertisers are expected to return to Facebook after the boycott ends with the advent of August, it's not clear how effective the campaign will be in forcing the social media giant to make lasting changes. In a private meeting last week with employees, Zuckerberg reportedly said, “My guess is that all these advertisers will be back on the platform soon enough.”\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11827831/ad-boycott-organizers-decry-facebooks-inertia-on-hate-speech","authors":["251"],"categories":["news_8","news_248"],"tags":["news_24414","news_28182","news_28219","news_249","news_27626","news_28220","news_250","news_28222","news_2011","news_28218","news_353","news_28217"],"featImg":"news_11827852","label":"source_news_11827831"},"news_11795085":{"type":"posts","id":"news_11795085","meta":{"index":"posts_1591205157","site":"news","id":"11795085","score":null,"sort":[1578611517000]},"guestAuthors":[],"slug":"fec-commissioner-rips-facebook-over-political-ad-policy-this-will-not-do","title":"FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'","publishDate":1578611517,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{},"content":"\u003cp>Facebook says it will continue to allow political ads that target the social media platform's users, sticking to its position despite concerns about the potential impact on the upcoming presidential election. Federal Election Commissioner Ellen Weintraub sharply criticized the policy, saying Facebook's \"weak plan suggests the company has no idea how seriously it is hurting democracy.\"\u003cbr>\n[pullquote size=\"small\" align=\"right\" citation=\"Rob Leathern, Facebook's director of product management\"]'People should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.'[/pullquote]\u003c/p>\n\u003cp>Facebook's policy falls short of measures recently taken by other tech giants. Google says it will limit the ability of political ads to target an audience, and Twitter has\u003ca href=\"https://www.kqed.org/news/11783864/twitter-bans-all-political-ads\" target=\"_blank\" rel=\"noopener noreferrer\"> banned\u003c/a> political ads entirely.\u003c/p>\n\u003cp>Taking aim at Facebook's policy in a \u003ca href=\"https://twitter.com/EllenLWeintraub/status/1215277203249860608\" target=\"_blank\" rel=\"noopener noreferrer\">series of tweets\u003c/a> Thursday morning, Weintraub, a Democrat, said, \"I am not willing to bet the 2020 elections on the proposition that Facebook has solved its problems with a solution whose chief feature appears to be that it doesn't seriously impact the company's profit margins.\"\u003c/p>\n\u003cp>https://twitter.com/EllenLWeintraub/status/1215277203249860608\u003c/p>\n\u003cp>Facebook also says it's not changing how it handles the content of ads. While the company says its community standards bar hate speech and harmful content, \u003ca href=\"https://about.fb.com/news/2020/01/political-ads/\" target=\"_blank\" rel=\"noopener noreferrer\">the policy announced Thursday\u003c/a> does not address calls from those who want the company to fact-check ads before it publishes them. \u003cem>(Note: Facebook is among NPR's financial supporters.)\u003c/em>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>In announcing the policy Thursday, Facebook's director of product management, Rob Leathern, wrote that \"people should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.\"\u003c/p>\n\u003cp>Facebook says it shouldn't be in the business of fact-checking, that the U.S. needs new laws to govern political speech on social media — and to a degree, the American Civil Liberties Union agrees.\u003c/p>\n\u003cp>\"This will not be a popular view. But on the whole, we think that Facebook got this right,\" says Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project.\u003c/p>\n\u003cp>Describing the gray area that political ads often occupy, Wizner added, \"I don't think Facebook is capable of doing effective fact-checking, and I don't think as a society we should want Facebook to be the entity that's making those kinds of distinctions.\"\u003c/p>\n\u003cp>Part of the issue, he says, is the massive scale of political ads — not only at the federal, state and local levels in the U.S., but also in every country in which Facebook operates. Wizner predicts that if Facebook took up fact-checking in earnest, it would be inundated with demands from candidates and political campaigns that want the other side's ads taken down, rather than responding to them in public.\u003cbr>\n[pullquote size=\"small\" align=\"right\" citation=\"Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project\"]'It's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.'[/pullquote]\u003c/p>\n\u003cp>A different take comes from the Electronic Frontier Foundation, the online civil rights group, which accused Facebook of exempting politicians from the rules it applies to everyone else.\u003c/p>\n\u003cp>In a statement sent to NPR, Gennie Gebhart, the EFF's associate director of research, said, \"Facebook readily and pervasively plays the role of speech referee for the general public, but, concerned about playing politics, applies a more permissive set of rules to powerful political groups complaining about bias.\"\u003c/p>\n\u003cp>Despite backing part of Facebook's revised policy, the ACLU's Wizner agrees with critics who say the company should change how it handles targeted political advertising.\u003c/p>\n\u003cp>\"There is something different about online microtargeted advertisements and the kind of political advertisements that we've mainly seen in the past, on radio and television,\" he says. With targeted ad campaigns, he adds, \"it's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.\"\u003c/p>\n\u003cp>Among the changes Wizner would like to see: more information from Facebook about which users have been targeted with political ads, so misleading information can be rebutted.\u003c/p>\n\u003cp>\"If a candidate is going to run an ad that goes only to men in one neighborhood, or only to women in another, then we should know who the target audience was,\" he says. \"So that if the ad contains falsehoods, we know how to better target our responses and corrections. And Facebook should consider raising the minimum number of targeted audience members for ads — so that we're dealing with a more common political conversation, and not a different one for each household.\"\u003c/p>\n\u003cp>The FEC's Weintraub has urged tech companies to take an aggressive stand against microtargeting potential voters with ads. In an opinion piece for The Washington Post last November, \u003ca href=\"https://www.washingtonpost.com/opinions/2019/11/01/dont-abolish-political-ads-social-media-stop-microtargeting/\" target=\"_blank\" rel=\"noopener noreferrer\">Weintraub wrote\u003c/a>, \"Microtargeting by foreign and domestic actors in 2016 proved to be a potent weapon for spreading disinformation and sowing discord.\"\u003c/p>\n\u003cp>The fears go beyond foreign interference. In recent months, Facebook, Twitter and Google \u003ca href=\"https://apnews.com/040cae3f6e654e0ab10befb9e46da55f\">refused to remove\u003c/a> a misleading video ad from President Trump’s campaign that targeted Democratic presidential candidate Joe Biden.\u003c/p>\n\u003cp>“Today’s announcement is more window dressing around their decision to allow paid misinformation,\" said Bill Russo, a campaign spokesman for Biden.\u003c/p>\n\u003cp>[aside tag=\"political-ads\" label=\"Related Coverage\"]\u003c/p>\n\u003cp>As the 2020 presidential campaign ramps up, Facebook is pushing back on one form of potential misinformation: \u003ca href=\"https://www.kqed.org/news/11794395/facebook-issues-new-rules-on-deepfake-videos-targeting-misinformation\" target=\"_blank\" rel=\"noopener noreferrer\">deepfake videos\u003c/a>. The company announced Tuesday it's banning videos that are manipulated to make it appear someone said words they didn't actually say, under certain criteria.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://www.kqed.org/news/11750792/nancy-pelosi-doctored-videos-show-facebook-willing-enablers-of-russians-in-2016\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook allowed\u003c/a> doctored videos of House Speaker Nancy Pelosi — which were were slowed down to make her appear drunk — to stay on the social media site even though they were manipulated. The videos were spread by right-wing websites in an attempt to discredit the speaker as she publicly feuded with President Trump, who also shared one of the videos on his Twitter.\u003c/p>\n\u003cp>But Facebook promises that its political ad policy will bring \"unprecedented transparency and control for political ads.\" The company plans to add a new control in early summer that will let users cut down on the number of political and social issue ads they see, on both Facebook and Instagram. Its users can also \u003ca href=\"https://www.facebook.com/business/help/1665333080167380?id=176276233019487\" target=\"_blank\" rel=\"noopener noreferrer\">search its Ad Library\u003c/a> for details such as the size of an ad's audience and where those people live.\u003c/p>\n\u003cp>\"The expanded transparency features will roll out in the first quarter of 2020 and will apply in all countries where we facilitate 'Paid for by' disclaimers on ads,\" Facebook says.\u003c/p>\n\u003cp>But those solutions don't satisfy critics who say the platform's users still won't be able to opt out completely and block all political ads. Experts also note that the tools Facebook is giving to its users can be complicated to use and can be easily overlooked as just another \"terms of service\" bulletin.\u003c/p>\n\u003cp>\"More transparency and user control over advertising is an undeniably good thing, but this policy still doesn't go far enough,\" says Nina Jankowicz, who studies technology and politics as the disinformation fellow at the Woodrow Wilson International Center.\u003c/p>\n\u003cp>Jankowicz says that while Facebook is giving people more control of the political ads they see, many users could have trouble navigating its tools.\u003c/p>\n\u003cp>\"How many people understand the way microtargeting works, let alone Facebook's Custom Audience feature, which allows advertisers to target on an even more precise level?\" she asks.\u003c/p>\n\u003cp>Jankowicz says Facebook should offer the controls in an easy-to-use design and do more to educate its more than 2 billion users about what the changes mean. And she believes people who are on Facebook should regularly review how their profiles handle politics.\u003c/p>\n\u003cp>\"Like democratic discourse, this should be a feature that users are constantly interacting with and adjusting based on their own inclinations and personal experiences on the site,\" she says. \"Based on Facebook's track record with features like these, I'm not sure that's going to happen.\"\u003c/p>\n\u003cp>As Facebook's Leathern discussed the company's ad policy, he also acknowledged those who are unhappy with its practices.\u003c/p>\n\u003cp>\"We recognize this is an issue that has provoked much public discussion — including much criticism of Facebook's position,\" Leathern wrote. \"We are not deaf to that and will continue to work with regulators and policymakers in our ongoing efforts to help protect elections.\"\u003c/p>\n\u003cp>\u003cem>The Associated Press contributed to this report.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>Copyright 2020 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"Facebook says it will continue to allow political ads that target the social media platform's users, sticking to its position despite concerns about the potential impact on the upcoming presidential election.","status":"publish","parent":0,"modified":1578616340,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":35,"wordCount":1475},"headData":{"title":"FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do' | KQED","description":"Facebook says it will continue to allow political ads that target the social media platform's users, sticking to its position despite concerns about the potential impact on the upcoming presidential election.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'","datePublished":"2020-01-09T23:11:57.000Z","dateModified":"2020-01-10T00:32:20.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11795085 https://ww2.kqed.org/news/?p=11795085","disqusUrl":"https://ww2.kqed.org/news/2020/01/09/fec-commissioner-rips-facebook-over-political-ad-policy-this-will-not-do/","disqusTitle":"FEC Commissioner Rips Facebook Over Political Ad Policy: 'This Will Not Do'","source":"NPR","sourceUrl":"npr.org","nprImageCredit":"Erin Scott","nprByline":"\u003ca href=\"https://www.npr.org/people/14562108/bill-chappell\">Bill Chappell\u003ca />","nprImageAgency":"Reuters","nprStoryId":"794911246","nprApiLink":"http://api.npr.org/query?id=794911246&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2020/01/09/794911246/fec-commissioner-rips-facebook-over-political-ad-policy-this-will-not-do?ft=nprml&f=794911246","nprRetrievedStory":"1","nprPubDate":"Thu, 09 Jan 2020 15:15:00 -0500","nprStoryDate":"Thu, 09 Jan 2020 13:05:50 -0500","nprLastModifiedDate":"Thu, 09 Jan 2020 15:15:48 -0500","path":"/news/11795085/fec-commissioner-rips-facebook-over-political-ad-policy-this-will-not-do","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Facebook says it will continue to allow political ads that target the social media platform's users, sticking to its position despite concerns about the potential impact on the upcoming presidential election. Federal Election Commissioner Ellen Weintraub sharply criticized the policy, saying Facebook's \"weak plan suggests the company has no idea how seriously it is hurting democracy.\"\u003cbr>\n\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'People should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.'","name":"pullquote","attributes":{"named":{"size":"small","align":"right","citation":"Rob Leathern, Facebook's director of product management","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Facebook's policy falls short of measures recently taken by other tech giants. Google says it will limit the ability of political ads to target an audience, and Twitter has\u003ca href=\"https://www.kqed.org/news/11783864/twitter-bans-all-political-ads\" target=\"_blank\" rel=\"noopener noreferrer\"> banned\u003c/a> political ads entirely.\u003c/p>\n\u003cp>Taking aim at Facebook's policy in a \u003ca href=\"https://twitter.com/EllenLWeintraub/status/1215277203249860608\" target=\"_blank\" rel=\"noopener noreferrer\">series of tweets\u003c/a> Thursday morning, Weintraub, a Democrat, said, \"I am not willing to bet the 2020 elections on the proposition that Facebook has solved its problems with a solution whose chief feature appears to be that it doesn't seriously impact the company's profit margins.\"\u003c/p>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"singleTwitterStatus","attributes":{"named":{"id":"1215277203249860608"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\n\u003cp>Facebook also says it's not changing how it handles the content of ads. While the company says its community standards bar hate speech and harmful content, \u003ca href=\"https://about.fb.com/news/2020/01/political-ads/\" target=\"_blank\" rel=\"noopener noreferrer\">the policy announced Thursday\u003c/a> does not address calls from those who want the company to fact-check ads before it publishes them. \u003cem>(Note: Facebook is among NPR's financial supporters.)\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>In announcing the policy Thursday, Facebook's director of product management, Rob Leathern, wrote that \"people should be able to hear from those who wish to lead them, warts and all, and that what they say should be scrutinized and debated in public.\"\u003c/p>\n\u003cp>Facebook says it shouldn't be in the business of fact-checking, that the U.S. needs new laws to govern political speech on social media — and to a degree, the American Civil Liberties Union agrees.\u003c/p>\n\u003cp>\"This will not be a popular view. But on the whole, we think that Facebook got this right,\" says Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project.\u003c/p>\n\u003cp>Describing the gray area that political ads often occupy, Wizner added, \"I don't think Facebook is capable of doing effective fact-checking, and I don't think as a society we should want Facebook to be the entity that's making those kinds of distinctions.\"\u003c/p>\n\u003cp>Part of the issue, he says, is the massive scale of political ads — not only at the federal, state and local levels in the U.S., but also in every country in which Facebook operates. Wizner predicts that if Facebook took up fact-checking in earnest, it would be inundated with demands from candidates and political campaigns that want the other side's ads taken down, rather than responding to them in public.\u003cbr>\n\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'It's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.'","name":"pullquote","attributes":{"named":{"size":"small","align":"right","citation":"Ben Wizner, director of the ACLU's Speech, Privacy, and Technology Project","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>A different take comes from the Electronic Frontier Foundation, the online civil rights group, which accused Facebook of exempting politicians from the rules it applies to everyone else.\u003c/p>\n\u003cp>In a statement sent to NPR, Gennie Gebhart, the EFF's associate director of research, said, \"Facebook readily and pervasively plays the role of speech referee for the general public, but, concerned about playing politics, applies a more permissive set of rules to powerful political groups complaining about bias.\"\u003c/p>\n\u003cp>Despite backing part of Facebook's revised policy, the ACLU's Wizner agrees with critics who say the company should change how it handles targeted political advertising.\u003c/p>\n\u003cp>\"There is something different about online microtargeted advertisements and the kind of political advertisements that we've mainly seen in the past, on radio and television,\" he says. With targeted ad campaigns, he adds, \"it's possible for candidates to send one advertisement to me and a different one to my neighbor across the street. And so that makes it easier for lies to go uncorrected.\"\u003c/p>\n\u003cp>Among the changes Wizner would like to see: more information from Facebook about which users have been targeted with political ads, so misleading information can be rebutted.\u003c/p>\n\u003cp>\"If a candidate is going to run an ad that goes only to men in one neighborhood, or only to women in another, then we should know who the target audience was,\" he says. \"So that if the ad contains falsehoods, we know how to better target our responses and corrections. And Facebook should consider raising the minimum number of targeted audience members for ads — so that we're dealing with a more common political conversation, and not a different one for each household.\"\u003c/p>\n\u003cp>The FEC's Weintraub has urged tech companies to take an aggressive stand against microtargeting potential voters with ads. In an opinion piece for The Washington Post last November, \u003ca href=\"https://www.washingtonpost.com/opinions/2019/11/01/dont-abolish-political-ads-social-media-stop-microtargeting/\" target=\"_blank\" rel=\"noopener noreferrer\">Weintraub wrote\u003c/a>, \"Microtargeting by foreign and domestic actors in 2016 proved to be a potent weapon for spreading disinformation and sowing discord.\"\u003c/p>\n\u003cp>The fears go beyond foreign interference. In recent months, Facebook, Twitter and Google \u003ca href=\"https://apnews.com/040cae3f6e654e0ab10befb9e46da55f\">refused to remove\u003c/a> a misleading video ad from President Trump’s campaign that targeted Democratic presidential candidate Joe Biden.\u003c/p>\n\u003cp>“Today’s announcement is more window dressing around their decision to allow paid misinformation,\" said Bill Russo, a campaign spokesman for Biden.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"tag":"political-ads","label":"Related Coverage "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>As the 2020 presidential campaign ramps up, Facebook is pushing back on one form of potential misinformation: \u003ca href=\"https://www.kqed.org/news/11794395/facebook-issues-new-rules-on-deepfake-videos-targeting-misinformation\" target=\"_blank\" rel=\"noopener noreferrer\">deepfake videos\u003c/a>. The company announced Tuesday it's banning videos that are manipulated to make it appear someone said words they didn't actually say, under certain criteria.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://www.kqed.org/news/11750792/nancy-pelosi-doctored-videos-show-facebook-willing-enablers-of-russians-in-2016\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook allowed\u003c/a> doctored videos of House Speaker Nancy Pelosi — which were were slowed down to make her appear drunk — to stay on the social media site even though they were manipulated. The videos were spread by right-wing websites in an attempt to discredit the speaker as she publicly feuded with President Trump, who also shared one of the videos on his Twitter.\u003c/p>\n\u003cp>But Facebook promises that its political ad policy will bring \"unprecedented transparency and control for political ads.\" The company plans to add a new control in early summer that will let users cut down on the number of political and social issue ads they see, on both Facebook and Instagram. Its users can also \u003ca href=\"https://www.facebook.com/business/help/1665333080167380?id=176276233019487\" target=\"_blank\" rel=\"noopener noreferrer\">search its Ad Library\u003c/a> for details such as the size of an ad's audience and where those people live.\u003c/p>\n\u003cp>\"The expanded transparency features will roll out in the first quarter of 2020 and will apply in all countries where we facilitate 'Paid for by' disclaimers on ads,\" Facebook says.\u003c/p>\n\u003cp>But those solutions don't satisfy critics who say the platform's users still won't be able to opt out completely and block all political ads. Experts also note that the tools Facebook is giving to its users can be complicated to use and can be easily overlooked as just another \"terms of service\" bulletin.\u003c/p>\n\u003cp>\"More transparency and user control over advertising is an undeniably good thing, but this policy still doesn't go far enough,\" says Nina Jankowicz, who studies technology and politics as the disinformation fellow at the Woodrow Wilson International Center.\u003c/p>\n\u003cp>Jankowicz says that while Facebook is giving people more control of the political ads they see, many users could have trouble navigating its tools.\u003c/p>\n\u003cp>\"How many people understand the way microtargeting works, let alone Facebook's Custom Audience feature, which allows advertisers to target on an even more precise level?\" she asks.\u003c/p>\n\u003cp>Jankowicz says Facebook should offer the controls in an easy-to-use design and do more to educate its more than 2 billion users about what the changes mean. And she believes people who are on Facebook should regularly review how their profiles handle politics.\u003c/p>\n\u003cp>\"Like democratic discourse, this should be a feature that users are constantly interacting with and adjusting based on their own inclinations and personal experiences on the site,\" she says. \"Based on Facebook's track record with features like these, I'm not sure that's going to happen.\"\u003c/p>\n\u003cp>As Facebook's Leathern discussed the company's ad policy, he also acknowledged those who are unhappy with its practices.\u003c/p>\n\u003cp>\"We recognize this is an issue that has provoked much public discussion — including much criticism of Facebook's position,\" Leathern wrote. \"We are not deaf to that and will continue to work with regulators and policymakers in our ongoing efforts to help protect elections.\"\u003c/p>\n\u003cp>\u003cem>The Associated Press contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2020 NPR. To see more, visit \u003ca href=\"https://www.npr.org\" target=\"_blank\" rel=\"noopener noreferrer\">NPR.org\u003c/a>.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11795085/fec-commissioner-rips-facebook-over-political-ad-policy-this-will-not-do","authors":["byline_news_11795085"],"categories":["news_8","news_13","news_248"],"tags":["news_249","news_250","news_26264","news_20110"],"affiliates":["news_253"],"featImg":"news_11795086","label":"source_news_11795085"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.","airtime":"SUN 2pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.possible.fm/","meta":{"site":"news","source":"Possible"},"link":"/radio/program/possible","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/possible/id1677184070","spotify":"https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"}},"1a":{"id":"1a","title":"1A","info":"1A is home to the national conversation. 1A brings on great guests and frames the best debate in ways that make you think, share and engage.","airtime":"MON-THU 11pm-12am","imageSrc":"https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/1a.jpg","officialWebsiteLink":"https://the1a.org/","meta":{"site":"news","source":"npr"},"link":"/radio/program/1a","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=1188724250&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/1A-p947376/","rss":"https://feeds.npr.org/510316/podcast.xml"}},"all-things-considered":{"id":"all-things-considered","title":"All Things Considered","info":"Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. Michel Martin hosts on the weekends.","airtime":"MON-FRI 1pm-2pm, 4:30pm-6:30pm\u003cbr />SAT-SUN 5pm-6pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/All-Things-Considered-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.npr.org/programs/all-things-considered/","meta":{"site":"news","source":"npr"},"link":"/radio/program/all-things-considered"},"american-suburb-podcast":{"id":"american-suburb-podcast","title":"American Suburb: The Podcast","tagline":"The flip side of gentrification, told through one town","info":"Gentrification is changing cities across America, forcing people from neighborhoods they have long called home. Call them the displaced. Now those priced out of the Bay Area are looking for a better life in an unlikely place. American Suburb follows this migration to one California town along the Delta, 45 miles from San Francisco. But is this once sleepy suburb ready for them?","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/American-Suburb-Podcast-Tile-703x703-1.jpg","officialWebsiteLink":"/news/series/american-suburb-podcast","meta":{"site":"news","source":"kqed","order":"13"},"link":"/news/series/american-suburb-podcast/","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=1287748328","tuneIn":"https://tunein.com/radio/American-Suburb-p1086805/","rss":"https://ww2.kqed.org/news/series/american-suburb-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMzMDExODgxNjA5"}},"baycurious":{"id":"baycurious","title":"Bay Curious","tagline":"Exploring the Bay Area, one question at a time","info":"KQED’s new podcast, Bay Curious, gets to the bottom of the mysteries — both profound and peculiar — that give the Bay Area its unique identity. And we’ll do it with your help! You ask the questions. You decide what Bay Curious investigates. And you join us on the journey to find the answers.","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Bay-Curious-Podcast-Tile-703x703-1.jpg","imageAlt":"\"KQED Bay Curious","officialWebsiteLink":"/news/series/baycurious","meta":{"site":"news","source":"kqed","order":"4"},"link":"/podcasts/baycurious","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/bay-curious/id1172473406","npr":"https://www.npr.org/podcasts/500557090/bay-curious","rss":"https://ww2.kqed.org/news/category/bay-curious-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvbmV3cy9jYXRlZ29yeS9iYXktY3VyaW91cy1wb2RjYXN0L2ZlZWQvcG9kY2FzdA","stitcher":"https://www.stitcher.com/podcast/kqed/bay-curious","spotify":"https://open.spotify.com/show/6O76IdmhixfijmhTZLIJ8k"}},"bbc-world-service":{"id":"bbc-world-service","title":"BBC World Service","info":"The day's top stories from BBC News compiled twice daily in the week, once at weekends.","airtime":"MON-FRI 9pm-10pm, TUE-FRI 1am-2am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.bbc.co.uk/sounds/play/live:bbc_world_service","meta":{"site":"news","source":"BBC World Service"},"link":"/radio/program/bbc-world-service","subscribe":{"apple":"https://itunes.apple.com/us/podcast/global-news-podcast/id135067274?mt=2","tuneIn":"https://tunein.com/radio/BBC-World-Service-p455581/","rss":"https://podcasts.files.bbci.co.uk/p02nq0gn.rss"}},"code-switch-life-kit":{"id":"code-switch-life-kit","title":"Code Switch / Life Kit","info":"\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />","airtime":"SUN 9pm-10pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg","meta":{"site":"radio","source":"npr"},"link":"/radio/program/code-switch-life-kit","subscribe":{"apple":"https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy","spotify":"https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV","rss":"https://feeds.npr.org/510312/podcast.xml"}},"commonwealth-club":{"id":"commonwealth-club","title":"Commonwealth Club of California Podcast","info":"The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.","airtime":"THU 10pm, FRI 1am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.commonwealthclub.org/podcasts","meta":{"site":"news","source":"Commonwealth Club of California"},"link":"/radio/program/commonwealth-club","subscribe":{"apple":"https://itunes.apple.com/us/podcast/commonwealth-club-of-california-podcast/id976334034?mt=2","google":"https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw","tuneIn":"https://tunein.com/radio/Commonwealth-Club-of-California-p1060/"}},"considerthis":{"id":"considerthis","title":"Consider This","tagline":"Make sense of the day","info":"Make sense of the day. Every weekday afternoon, Consider This helps you consider the major stories of the day in less than 15 minutes, featuring the reporting and storytelling resources of NPR. Plus, KQED’s Bianca Taylor brings you the local KQED news you need to know.","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Consider-This-Podcast-Tile-703x703-1.jpg","imageAlt":"Consider This from NPR and KQED","officialWebsiteLink":"/podcasts/considerthis","meta":{"site":"news","source":"kqed","order":"7"},"link":"/podcasts/considerthis","subscribe":{"apple":"https://podcasts.apple.com/podcast/id1503226625?mt=2&at=11l79Y&ct=nprdirectory","npr":"https://rpb3r.app.goo.gl/coronavirusdaily","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM1NS9wb2RjYXN0LnhtbA","spotify":"https://open.spotify.com/show/3Z6JdCS2d0eFEpXHKI6WqH"}},"forum":{"id":"forum","title":"Forum","tagline":"The conversation starts here","info":"KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.","airtime":"MON-FRI 9am-11am, 10pm-11pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED Forum with Mina Kim and Alexis Madrigal","officialWebsiteLink":"/forum","meta":{"site":"news","source":"kqed","order":"8"},"link":"/forum","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/kqeds-forum/id73329719","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz","npr":"https://www.npr.org/podcasts/432307980/forum","stitcher":"https://www.stitcher.com/podcast/kqedfm-kqeds-forum-podcast","rss":"https://feeds.megaphone.fm/KQINC9557381633"}},"freakonomics-radio":{"id":"freakonomics-radio","title":"Freakonomics Radio","info":"Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. It is produced in partnership with WNYC.","imageSrc":"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/freakonomicsRadio.png","officialWebsiteLink":"http://freakonomics.com/","airtime":"SUN 1am-2am, SAT 3pm-4pm","meta":{"site":"radio","source":"WNYC"},"link":"/radio/program/freakonomics-radio","subscribe":{"npr":"https://rpb3r.app.goo.gl/4s8b","apple":"https://itunes.apple.com/us/podcast/freakonomics-radio/id354668519","tuneIn":"https://tunein.com/podcasts/WNYC-Podcasts/Freakonomics-Radio-p272293/","rss":"https://feeds.feedburner.com/freakonomicsradio"}},"fresh-air":{"id":"fresh-air","title":"Fresh Air","info":"Hosted by Terry Gross, \u003cem>Fresh Air from WHYY\u003c/em> is the Peabody Award-winning weekday magazine of contemporary arts and issues. One of public radio's most popular programs, Fresh Air features intimate conversations with today's biggest luminaries.","airtime":"MON-FRI 7pm-8pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Fresh-Air-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.npr.org/programs/fresh-air/","meta":{"site":"radio","source":"npr"},"link":"/radio/program/fresh-air","subscribe":{"npr":"https://rpb3r.app.goo.gl/4s8b","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=214089682&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/Fresh-Air-p17/","rss":"https://feeds.npr.org/381444908/podcast.xml"}},"here-and-now":{"id":"here-and-now","title":"Here & Now","info":"A live production of NPR and WBUR Boston, in collaboration with stations across the country, Here & Now reflects the fluid world of news as it's happening in the middle of the day, with timely, in-depth news, interviews and conversation. Hosted by Robin Young, Jeremy Hobson and Tonya Mosley.","airtime":"MON-THU 11am-12pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Here-And-Now-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"http://www.wbur.org/hereandnow","meta":{"site":"news","source":"npr"},"link":"/radio/program/here-and-now","subsdcribe":{"apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=426698661","tuneIn":"https://tunein.com/radio/Here--Now-p211/","rss":"https://feeds.npr.org/510051/podcast.xml"}},"how-i-built-this":{"id":"how-i-built-this","title":"How I Built This with Guy Raz","info":"Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists—and the movements they built.","imageSrc":"https://ww2.kqed.org/news/wp-content/uploads/sites/10/2018/05/howIBuiltThis.png","officialWebsiteLink":"https://www.npr.org/podcasts/510313/how-i-built-this","airtime":"SUN 7:30pm-8pm","meta":{"site":"news","source":"npr"},"link":"/radio/program/how-i-built-this","subscribe":{"npr":"https://rpb3r.app.goo.gl/3zxy","apple":"https://itunes.apple.com/us/podcast/how-i-built-this-with-guy-raz/id1150510297?mt=2","tuneIn":"https://tunein.com/podcasts/Arts--Culture-Podcasts/How-I-Built-This-p910896/","rss":"https://feeds.npr.org/510313/podcast.xml"}},"inside-europe":{"id":"inside-europe","title":"Inside Europe","info":"Inside Europe, a one-hour weekly news magazine hosted by Helen Seeney and Keith Walker, explores the topical issues shaping the continent. No other part of the globe has experienced such dynamic political and social change in recent years.","airtime":"SAT 3am-4am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Inside-Europe-Podcast-Tile-300x300-1.jpg","meta":{"site":"news","source":"Deutsche Welle"},"link":"/radio/program/inside-europe","subscribe":{"apple":"https://itunes.apple.com/us/podcast/inside-europe/id80106806?mt=2","tuneIn":"https://tunein.com/radio/Inside-Europe-p731/","rss":"https://partner.dw.com/xml/podcast_inside-europe"}},"latino-usa":{"id":"latino-usa","title":"Latino USA","airtime":"MON 1am-2am, SUN 6pm-7pm","info":"Latino USA, the radio journal of news and culture, is the only national, English-language radio program produced from a Latino perspective.","imageSrc":"https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/latinoUsa.jpg","officialWebsiteLink":"http://latinousa.org/","meta":{"site":"news","source":"npr"},"link":"/radio/program/latino-usa","subscribe":{"npr":"https://rpb3r.app.goo.gl/xtTd","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=79681317&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/Latino-USA-p621/","rss":"https://feeds.npr.org/510016/podcast.xml"}},"live-from-here-highlights":{"id":"live-from-here-highlights","title":"Live from Here Highlights","info":"Chris Thile steps to the mic as the host of Live from Here (formerly A Prairie Home Companion), a live public radio variety show. Download Chris’s Song of the Week plus other highlights from the broadcast. Produced by American Public Media.","airtime":"SAT 6pm-8pm, SUN 11am-1pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Live-From-Here-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.livefromhere.org/","meta":{"site":"arts","source":"american public media"},"link":"/radio/program/live-from-here-highlights","subscribe":{"apple":"https://itunes.apple.com/us/podcast/id1167173941","tuneIn":"https://tunein.com/radio/Live-from-Here-Highlights-p921744/","rss":"https://feeds.publicradio.org/public_feeds/a-prairie-home-companion-highlights/rss/rss"}},"marketplace":{"id":"marketplace","title":"Marketplace","info":"Our flagship program, helmed by Kai Ryssdal, examines what the day in money delivered, through stories, conversations, newsworthy numbers and more. Updated Monday through Friday at about 3:30 p.m. PT.","airtime":"MON-FRI 4pm-4:30pm, MON-WED 6:30pm-7pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Marketplace-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.marketplace.org/","meta":{"site":"news","source":"American Public Media"},"link":"/radio/program/marketplace","subscribe":{"apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=201853034&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/APM-Marketplace-p88/","rss":"https://feeds.publicradio.org/public_feeds/marketplace-pm/rss/rss"}},"mindshift":{"id":"mindshift","title":"MindShift","tagline":"A podcast about the future of learning and how we raise our kids","info":"The MindShift podcast explores the innovations in education that are shaping how kids learn. Hosts Ki Sung and Katrina Schwartz introduce listeners to educators, researchers, parents and students who are developing effective ways to improve how kids learn. We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED MindShift: How We Will Learn","officialWebsiteLink":"/mindshift/","meta":{"site":"news","source":"kqed","order":"2"},"link":"/podcasts/mindshift","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5","npr":"https://www.npr.org/podcasts/464615685/mind-shift-podcast","stitcher":"https://www.stitcher.com/podcast/kqed/stories-teachers-share","spotify":"https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"}},"morning-edition":{"id":"morning-edition","title":"Morning Edition","info":"\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. 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