upper waypoint

After Brief Tenure, Uber President Quits Amid Company Turmoil

Save ArticleSave Article
Failed to save article

Please try again

Former Target CMO Jeff Jones was hired by Uber to help support the embattled company's reputation. (Cindy Ord/Getty Images for Target)

After less than a year as president of Uber, Jeff Jones is leaving the embattled ride-hailing company, Uber confirms.

"We want to thank Jeff for his six months at the company and wish him all the best," an Uber spokesperson says in a statement.

Jones, previously Target's chief marketing officer, was brought on by CEO Travis Kalanick last fall to boost Uber's reputation.

Though Uber has long been known for its aggressiveness in taking on regulators, competitors and critics, the company has recently found itself entangled in a series of ugly controversies, ranging from sexual harassment allegations to Kalanick's abrasive behavior.

After a video surfaced last month showing Kalanick arguing with an Uber driver, the CEO said he needed "leadership help" and announced his search for a new chief operating officer.

Sponsored

While that hunt appeared to threaten Jones' role as second in command to Kalanick, in a statement to Recode, Jones simply says his leadership approach is "inconsistent" with what he saw happening at Uber.

Meanwhile, Uber CEO Travis Kalanick issued a note to staff: "After we announced our intention to hire a COO, Jeff came to the tough decision that he doesn't see his future at Uber."

Recode first reported Jones' departure on Sunday, initially citing sources that claimed Jones' departure was "directly related" to the company's amassing controversies.

A number of recent scandals plague Uber, including:

  • This month, the New York Times exposed Uber's secret "Greyball" program, established in 2014 to evade authorities worldwide in cities where the service has been banned. Uber later announced it will prohibit the use of the program.
  • Last month, former Uber employee Susan Fowler Rigetti published a blog post describing systemic sexism and sexual harassment in the workplace. The viral post prompted Uber to launch an independent investigation, led by former U.S. Attorney Gen. Eric Holder.
  • Earlier this year, a social media campaign encouraged consumers to #DeleteUber after CEO Travis Kalanick joined President Trump's economic advisory council — he's since quit.
  • People accused Uber of trying to profit from Trump's immigration order and "breaking strike" by lifting surcharge pricing for airport protesters in New York.

Jones joins a list of recent top executives to leave the company. Engineering executive Amit Singhal was asked to resign after failing to disclose a sexual harassment claim from his previous job at Google. This month, Uber's vice president of product and growth, Ed Baker, stepped down, in addition to security researcher Charlie Miller's departure.

Last month, Uber employees spoke with CNNTech about the company's "grueling" work pace and work-life balance — or lack thereof.

"If you're going to leave, people do so within the first year because the pace isn't what they expected or what they're used to," said Neal Narayani, Uber's head of people analytics.

Copyright 2017 NPR. To see more, visit http://www.npr.org/.

lower waypoint
next waypoint
Cecil Williams, Legendary Pastor of Glide Church, Dies at 94State Prisons Offset New Inmate Wage Hikes by Cutting Hours for Some WorkersAllegations of Prosecutorial Bias Spark Review of Death Penalty Convictions in Alameda CountyWhy Renaming Oakland's Airport Is a Big DealNurses Warn Patient Safety at Risk as AI Use Spreads in Health CareSF Democratic Party’s Support of Unlimited Housing Could Pressure Mayoral Candidates‘Sweeps Kill’: Bay Area Homeless Advocates Weigh in on Pivotal US Supreme Court CaseSupreme Court Hears Oral Arguments in Major Homelessness CaseBay Area Indians Brace for India’s Pivotal 2024 Election: Here’s What to KnowCalifornia’s Future Educators Divided on How to Teach Reading