upper waypoint

Dispute Between Walgreens and Rx Company Leaves Many Customers Looking for New Pharmacy

Save ArticleSave Article
Failed to save article

Please try again

Photo: Ryan Ozawa, Flickr

I get all my prescriptions at Walgreens. When late last year they started slipping in with my meds these little notices urging me to call Anthem Blue Cross because of some pricing dispute, along with sending me warning letters that I'd better switch all my prescriptions to a non-Walgreens because Anthem's Rx contracter was severing its relationship with them, I told my wife, and I quote:

"Never gonna happen. Just posturing during the negotations."

And thus ended my career as a pharmaceutical-sector financial analyst. KQED's Sarah Varney explains on our State of Health blog....

As of January 1, Californians who go to Walgreens to get their prescriptions filled may have been in for a surprise. Because of a contract dispute between Walgreens, the nation’s largest drugstore chain, and the company that manages prescriptions for Anthem Blue Cross health insurance, many customers will have to find a new pharmacy.

To find out if you’re affected by the dispute, you should check the back of your insurance card. If it says “Express Scripts,” you can no longer fill your prescription at Walgreens under your insurance plan. Express Scripts is a pharmacy benefit manager or PBM. PBMs negotiate prices for drugs and oversee prescription drug programs for health insurance companies, governments, unions and others...

Health care experts are somewhat befuddled by the stand-off. Sean Brandle is a pharmacy benefit expert at the Segal Company, a New York-based employer benefits firm. He says tussles between pharmacy chains and PBMs are pretty typical. But he also said he’s surprised Walgreens would walk away from so many pharmacy customers and all that in-store foot traffic. Express Scripts says of the 750 million prescriptions it processed last year, about 90 million were filled at Walgreens.

Caught in the middle of the dispute is one of California’s biggest health insurance companies, Anthem Blue Cross, and its millions of customers like San Francisco resident David Forer. There’s a Walgreens just down the street from his downtown San Francisco office, and he used to stop in weekly to pick up insulin for his daughter who has Type 1 diabetes. “They knew me on a first-name basis,” Forer said. “They wouldn’t even ask me my name when I came up. I would just go and get the prescriptions. They would ask how she was doing, and now I can’t go there anymore.”

Read the whole post here...

Sponsored

lower waypoint
next waypoint
State Prisons Offset New Inmate Wage Hikes by Cutting Hours for Some WorkersCecil Williams, Legendary Pastor of Glide Church, Dies at 94Erik Aadahl on the Power of Sound in FilmFresno's Chinatown Neighborhood To See Big Changes From High Speed RailKQED Youth Takeover: How Can San Jose Schools Create Safer Campuses?How to Attend a Rally Safely in the Bay Area: Your Rights, Protections and the PoliceWill Less Homework Stress Make California Students Happier?Silicon Valley House Seat Race Gets a RecountNurses Warn Patient Safety at Risk as AI Use Spreads in Health CareRainn Wilson from ‘The Office’ on Why We Need a Spiritual Revolution