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When on deadline she fuels herself almost exclusively on chocolate chips.\r\n\r\n ","avatar":"https://secure.gravatar.com/avatar/3fb78e873af3312f34d0bc1d60a07c7f?s=600&d=blank&r=g","twitter":"lesleywmcclurg","facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"arts","roles":["author"]},{"site":"news","roles":["editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"stateofhealth","roles":["author"]},{"site":"science","roles":["editor"]},{"site":"forum","roles":["administrator"]}],"headData":{"title":"Lesley McClurg | KQED","description":"KQED Health Correspondent","ogImgSrc":"https://secure.gravatar.com/avatar/3fb78e873af3312f34d0bc1d60a07c7f?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/3fb78e873af3312f34d0bc1d60a07c7f?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/lesleymcclurg"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"home","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"futureofyou_439132":{"type":"posts","id":"futureofyou_439132","meta":{"index":"posts_1591205157","site":"futureofyou","id":"439132","score":null,"sort":[1517936665000]},"guestAuthors":[],"slug":"teen-happiness-plummeted-after-2012-one-possible-reason-why","title":"Teen Happiness Plummeted After 2012. Here's One Possible Reason Why ...","publishDate":1517936665,"format":"standard","headTitle":"KQED Future of You | KQED Science","labelTerm":{},"content":"\u003cp>We’d all like to be a little happier.\u003c/p>\n\u003cp>The problem is that \u003ca href=\"http://sonjalyubomirsky.com/wp-content/themes/sonjalyubomirsky/papers/LSS2005.pdf\">much of what determines happiness is outside of our control\u003c/a>. Some of us are genetically predisposed to see the world through rose-colored glasses, while others have a generally negative outlook. Bad things happen, to us and in the world. People can be unkind, and jobs can be tedious.\u003c/p>\n\u003caside class=\"pullquote alignright\">An analysis of 1 million teens showed those who spent more time on the internet, playing computer games, on social media, texting, using video chat or watching TV were less happy.\u003c/aside>\n\u003cp> But we do have some control over how we spend our leisure time. That’s one reason why it’s worth asking which leisure time activities are linked to happiness, and which aren’t.\u003c/p>\n\u003cp>In \u003ca href=\"http://psycnet.apa.org/doiLanding?doi=10.1037%2Femo0000403\">a new analysis of 1 million U.S. teens\u003c/a>, my co-authors and I looked at how teens were spending their free time and which activities correlated with happiness, and which didn’t.\u003c/p>\n\u003cp>We wanted to see if changes in the way teens spend their free time might partially explain a startling drop in teens’ happiness after 2012 – and perhaps the decline in adults’ happiness since 2000 as well.\u003c/p>\n\u003ch2>A possible culprit emerges\u003c/h2>\n\u003cp>In our study, \u003ca href=\"http://www.monitoringthefuture.org/\">we analyzed data\u003c/a> from a nationally representative survey of eighth-, 10th- and 12th-graders that’s been conducted annually since 1991.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Every year, teens are asked about their general happiness, in addition to how they spend their time. We found that teens who spent more time seeing their friends in person, exercising, playing sports, attending religious services, reading or even doing homework were happier. However, teens who spent more time on the internet, playing computer games, on social media, texting, using video chat or watching TV were less happy.\u003c/p>\n\u003cp>In other words, every activity that didn’t involve a screen was linked to more happiness, and every activity that involved a screen was linked to less happiness. The differences were considerable: Teens who spent more than five hours a day online were twice as likely to be unhappy as those who spent less than an hour a day.\u003c/p>\n\u003cp>Of course, it might be that unhappy people seek out screen activities. However, a growing number of studies show that most of the causation goes from screen use to unhappiness, not the other way around.\u003c/p>\n\u003cp>In \u003ca href=\"http://online.liebertpub.com/doi/abs/10.1089/cyber.2016.0259?journalCode=cyber\">one experiment\u003c/a>, people who were randomly assigned to give up Facebook for a week ended that time happier, less lonely and less depressed than those who continued to use Facebook. In another study, young adults required to give up Facebook for their jobs \u003ca href=\"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2916158\">were happier than those who kept their accounts\u003c/a>. In addition, \u003ca href=\"https://www.sciencedirect.com/science/article/pii/S1755296616300862\">several\u003c/a> \u003ca href=\"http://journals.plos.org/plosone/article?id=10.1371/journal.pone.0069841\">longitudinal\u003c/a> \u003ca href=\"https://link.springer.com/article/10.1007/s11482-016-9458-7\">studies\u003c/a> show that screen time leads to unhappiness but \u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28093386\">unhappiness doesn’t lead to more screen time\u003c/a>.\u003c/p>\n\u003cp>If you wanted to give advice based on this research, it would be very simple: Put down your phone or tablet and go do something – just about anything – else.\u003c/p>\n\u003ch2>It’s not just teens\u003c/h2>\n\u003cp>These links between happiness and time use are worrying news, as the current generation of teens (whom I call “iGen” \u003ca href=\"http://www.simonandschuster.com/books/iGen/Jean-M-Twenge/9781501151989\">in my book of the same name\u003c/a>) spends more time with screens than any previous generation. Time spent online doubled between 2006 and 2016, and 82 percent of 12th-graders now use social\u003cbr>\nmedia every day (up from 51 percent in 2008).\u003c/p>\n\u003cp>Sure enough, teens’ happiness suddenly plummeted after 2012 (the year when the majority of Americans owned smartphones). So did teens’ self-esteem and their satisfaction with their lives, especially their satisfaction with their friends, the amount of fun they were having, and their lives as a whole. These declines in well-being mirror other studies finding sharp increases in mental health issues among iGen, including in \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1177/2167702617723376\">depressive symptoms\u003c/a>, \u003ca href=\"http://pediatrics.aappublications.org/content/early/2016/11/10/peds.2016-1878\">major depression\u003c/a>, \u003ca href=\"https://jamanetwork.com/journals/jama/article-abstract/2664031/\">self-harm\u003c/a> and \u003ca href=\"https://www.cdc.gov/mmwr/volumes/66/wr/mm6630a6.htm\">suicide\u003c/a>. Especially compared to the \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1111/j.1467-9280.2008.02204.x\">optimistic and almost relentlessly positive millennials\u003c/a>, iGen is markedly less self-assured, and more are depressed.\u003c/p>\n\u003cp>A similar trend might be occurring for adults: My co-authors and I previously found that \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1177/1948550615602933?journalCode=sppa\">adults over age 30 were less happy than they were 15 years ago\u003c/a>, and that \u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28265779\">adults were having sex less frequently\u003c/a>. There may be many reasons for these trends, but \u003ca href=\"http://www.cnn.com/2016/06/30/health/americans-screen-time-nielsen/index.html\">adults are also spending more time with screens\u003c/a> than they used to. That might mean less face-to-face time with other people, including with their sexual partners. The result: \u003ca href=\"http://journals.sagepub.com/doi/full/10.1177/1948550615616462\">less sex and less happiness\u003c/a>.\u003c/p>\n\u003cp>Although both teen and adult happiness dropped during the years of high unemployment amid the Great Recession (2008-2010), happiness didn’t rebound in the years after 2012 \u003ca href=\"https://www.economicgreenfield.com/2016/01/08/u-3-and-u-6-unemployment-rate-long-term-reference-charts-as-of-january-8-2016/\">when the economy was doing progressively better\u003c/a>. Instead, happiness continued to decline as the economy improved, making it unlikely that economic cycles were to blame for lower happiness after 2012.\u003c/p>\n\u003cp>Growing income inequality could play a role, especially for adults. But if so, one would expect that happiness would have been dropping continuously since the 1980s, \u003ca href=\"https://www.cbsnews.com/news/dreaming-of-a-better-gini/\">when income inequality began to grow\u003c/a>. Instead, happiness began to decline around 2000 for adults and around 2012 for teens. Nevertheless, it’s possible that concerns about the job market and income inequality reached a tipping point in the early 2000s.\u003c/p>\n\u003cp>Somewhat surprisingly, we found that teens who didn’t use digital media at all were actually a little less happy than those who used digital media a little bit (less than an hour a day). Happiness was then steadily lower with more hours of use. Thus, the happiest teens were those who used digital media, \u003ca href=\"https://theconversation.com/does-apple-have-an-obligation-to-make-the-iphone-safer-for-kids-89822\">but for a limited amount of time\u003c/a>.\u003c/p>\n\u003cp>The answer, then, is not to give up technology entirely. Instead, the solution is a familiar adage: everything in moderation. Use your phone for all the cool things it’s good for. And then set it down and go do something else.\u003c/p>\n\u003cp>You might be happier for it.\u003c/p>\n\u003cp>\u003cem>\u003ca href=\"https://theconversation.com/profiles/jean-twenge-315939\">Jean Twenge \u003c/a>is a professor of psychology,\u003c/em> at \u003cem>\u003ca href=\"http://theconversation.com/institutions/san-diego-state-university-1241\">San Diego State University\u003c/a>\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This article was originally published on \u003ca href=\"http://theconversation.com\">The Conversation\u003c/a>.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"An analysis of 1 million U.S. teens looked at how they were spending their free time and which activities did and didn't correlate with happiness.","status":"publish","parent":0,"modified":1535389752,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":23,"wordCount":1011},"headData":{"title":"Teen Happiness Plummeted After 2012. Here's One Possible Reason Why ... | KQED","description":"An analysis of 1 million U.S. teens looked at how they were spending their free time and which activities did and didn't correlate with happiness.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"Teen Happiness Plummeted After 2012. Here's One Possible Reason Why ...","datePublished":"2018-02-06T17:04:25.000Z","dateModified":"2018-08-27T17:09:12.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"439132 https://ww2.kqed.org/futureofyou/?p=439132","disqusUrl":"https://ww2.kqed.org/futureofyou/2018/02/06/teen-happiness-plummeted-after-2012-one-possible-reason-why/","disqusTitle":"Teen Happiness Plummeted After 2012. Here's One Possible Reason Why ...","source":"KQED Future of You","nprByline":"Jean Twenge\u003cbr />The Conversation","path":"/futureofyou/439132/teen-happiness-plummeted-after-2012-one-possible-reason-why","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>We’d all like to be a little happier.\u003c/p>\n\u003cp>The problem is that \u003ca href=\"http://sonjalyubomirsky.com/wp-content/themes/sonjalyubomirsky/papers/LSS2005.pdf\">much of what determines happiness is outside of our control\u003c/a>. Some of us are genetically predisposed to see the world through rose-colored glasses, while others have a generally negative outlook. Bad things happen, to us and in the world. People can be unkind, and jobs can be tedious.\u003c/p>\n\u003caside class=\"pullquote alignright\">An analysis of 1 million teens showed those who spent more time on the internet, playing computer games, on social media, texting, using video chat or watching TV were less happy.\u003c/aside>\n\u003cp> But we do have some control over how we spend our leisure time. That’s one reason why it’s worth asking which leisure time activities are linked to happiness, and which aren’t.\u003c/p>\n\u003cp>In \u003ca href=\"http://psycnet.apa.org/doiLanding?doi=10.1037%2Femo0000403\">a new analysis of 1 million U.S. teens\u003c/a>, my co-authors and I looked at how teens were spending their free time and which activities correlated with happiness, and which didn’t.\u003c/p>\n\u003cp>We wanted to see if changes in the way teens spend their free time might partially explain a startling drop in teens’ happiness after 2012 – and perhaps the decline in adults’ happiness since 2000 as well.\u003c/p>\n\u003ch2>A possible culprit emerges\u003c/h2>\n\u003cp>In our study, \u003ca href=\"http://www.monitoringthefuture.org/\">we analyzed data\u003c/a> from a nationally representative survey of eighth-, 10th- and 12th-graders that’s been conducted annually since 1991.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Every year, teens are asked about their general happiness, in addition to how they spend their time. We found that teens who spent more time seeing their friends in person, exercising, playing sports, attending religious services, reading or even doing homework were happier. However, teens who spent more time on the internet, playing computer games, on social media, texting, using video chat or watching TV were less happy.\u003c/p>\n\u003cp>In other words, every activity that didn’t involve a screen was linked to more happiness, and every activity that involved a screen was linked to less happiness. The differences were considerable: Teens who spent more than five hours a day online were twice as likely to be unhappy as those who spent less than an hour a day.\u003c/p>\n\u003cp>Of course, it might be that unhappy people seek out screen activities. However, a growing number of studies show that most of the causation goes from screen use to unhappiness, not the other way around.\u003c/p>\n\u003cp>In \u003ca href=\"http://online.liebertpub.com/doi/abs/10.1089/cyber.2016.0259?journalCode=cyber\">one experiment\u003c/a>, people who were randomly assigned to give up Facebook for a week ended that time happier, less lonely and less depressed than those who continued to use Facebook. In another study, young adults required to give up Facebook for their jobs \u003ca href=\"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2916158\">were happier than those who kept their accounts\u003c/a>. In addition, \u003ca href=\"https://www.sciencedirect.com/science/article/pii/S1755296616300862\">several\u003c/a> \u003ca href=\"http://journals.plos.org/plosone/article?id=10.1371/journal.pone.0069841\">longitudinal\u003c/a> \u003ca href=\"https://link.springer.com/article/10.1007/s11482-016-9458-7\">studies\u003c/a> show that screen time leads to unhappiness but \u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28093386\">unhappiness doesn’t lead to more screen time\u003c/a>.\u003c/p>\n\u003cp>If you wanted to give advice based on this research, it would be very simple: Put down your phone or tablet and go do something – just about anything – else.\u003c/p>\n\u003ch2>It’s not just teens\u003c/h2>\n\u003cp>These links between happiness and time use are worrying news, as the current generation of teens (whom I call “iGen” \u003ca href=\"http://www.simonandschuster.com/books/iGen/Jean-M-Twenge/9781501151989\">in my book of the same name\u003c/a>) spends more time with screens than any previous generation. Time spent online doubled between 2006 and 2016, and 82 percent of 12th-graders now use social\u003cbr>\nmedia every day (up from 51 percent in 2008).\u003c/p>\n\u003cp>Sure enough, teens’ happiness suddenly plummeted after 2012 (the year when the majority of Americans owned smartphones). So did teens’ self-esteem and their satisfaction with their lives, especially their satisfaction with their friends, the amount of fun they were having, and their lives as a whole. These declines in well-being mirror other studies finding sharp increases in mental health issues among iGen, including in \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1177/2167702617723376\">depressive symptoms\u003c/a>, \u003ca href=\"http://pediatrics.aappublications.org/content/early/2016/11/10/peds.2016-1878\">major depression\u003c/a>, \u003ca href=\"https://jamanetwork.com/journals/jama/article-abstract/2664031/\">self-harm\u003c/a> and \u003ca href=\"https://www.cdc.gov/mmwr/volumes/66/wr/mm6630a6.htm\">suicide\u003c/a>. Especially compared to the \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1111/j.1467-9280.2008.02204.x\">optimistic and almost relentlessly positive millennials\u003c/a>, iGen is markedly less self-assured, and more are depressed.\u003c/p>\n\u003cp>A similar trend might be occurring for adults: My co-authors and I previously found that \u003ca href=\"http://journals.sagepub.com/doi/abs/10.1177/1948550615602933?journalCode=sppa\">adults over age 30 were less happy than they were 15 years ago\u003c/a>, and that \u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28265779\">adults were having sex less frequently\u003c/a>. There may be many reasons for these trends, but \u003ca href=\"http://www.cnn.com/2016/06/30/health/americans-screen-time-nielsen/index.html\">adults are also spending more time with screens\u003c/a> than they used to. That might mean less face-to-face time with other people, including with their sexual partners. The result: \u003ca href=\"http://journals.sagepub.com/doi/full/10.1177/1948550615616462\">less sex and less happiness\u003c/a>.\u003c/p>\n\u003cp>Although both teen and adult happiness dropped during the years of high unemployment amid the Great Recession (2008-2010), happiness didn’t rebound in the years after 2012 \u003ca href=\"https://www.economicgreenfield.com/2016/01/08/u-3-and-u-6-unemployment-rate-long-term-reference-charts-as-of-january-8-2016/\">when the economy was doing progressively better\u003c/a>. Instead, happiness continued to decline as the economy improved, making it unlikely that economic cycles were to blame for lower happiness after 2012.\u003c/p>\n\u003cp>Growing income inequality could play a role, especially for adults. But if so, one would expect that happiness would have been dropping continuously since the 1980s, \u003ca href=\"https://www.cbsnews.com/news/dreaming-of-a-better-gini/\">when income inequality began to grow\u003c/a>. Instead, happiness began to decline around 2000 for adults and around 2012 for teens. Nevertheless, it’s possible that concerns about the job market and income inequality reached a tipping point in the early 2000s.\u003c/p>\n\u003cp>Somewhat surprisingly, we found that teens who didn’t use digital media at all were actually a little less happy than those who used digital media a little bit (less than an hour a day). Happiness was then steadily lower with more hours of use. Thus, the happiest teens were those who used digital media, \u003ca href=\"https://theconversation.com/does-apple-have-an-obligation-to-make-the-iphone-safer-for-kids-89822\">but for a limited amount of time\u003c/a>.\u003c/p>\n\u003cp>The answer, then, is not to give up technology entirely. Instead, the solution is a familiar adage: everything in moderation. Use your phone for all the cool things it’s good for. And then set it down and go do something else.\u003c/p>\n\u003cp>You might be happier for it.\u003c/p>\n\u003cp>\u003cem>\u003ca href=\"https://theconversation.com/profiles/jean-twenge-315939\">Jean Twenge \u003c/a>is a professor of psychology,\u003c/em> at \u003cem>\u003ca href=\"http://theconversation.com/institutions/san-diego-state-university-1241\">San Diego State University\u003c/a>\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>This article was originally published on \u003ca href=\"http://theconversation.com\">The Conversation\u003c/a>.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/439132/teen-happiness-plummeted-after-2012-one-possible-reason-why","authors":["byline_futureofyou_439132"],"categories":["futureofyou_1","futureofyou_73","futureofyou_1061"],"tags":["futureofyou_1183","futureofyou_803","futureofyou_188"],"featImg":"futureofyou_439251","label":"source_futureofyou_439132"},"futureofyou_437114":{"type":"posts","id":"futureofyou_437114","meta":{"index":"posts_1591205157","site":"futureofyou","id":"437114","score":null,"sort":[1510852228000]},"guestAuthors":[],"slug":"live-online-6-conversations-about-the-internets-past-decade-and-the-one-coming-up","title":"Video Replay: Conversations on the Internet's Past Decade and the One Coming Up","publishDate":1510852228,"format":"aside","headTitle":"KQED Future of You | KQED Science","labelTerm":{"site":"futureofyou"},"content":"\u003cp>https://www.youtube.com/watch?v=e-tPuO8enpg&ab_channel=KnightFoundation\u003c/p>\n\u003cp>\"Forward and back: Six conversations about the internet’s past decade and the coming one,\" was hosted by the Knight Foundation.\u003c/p>\n\u003cp>Description from Knight:\u003c/p>\n\u003cblockquote>\u003cp>To explore what we’ve learned about the internet over the past decade and what we might expect in the next one, we’ve invited 13 entrepreneurs, journalists and scholars for an afternoon of dialogue. Featured conversations will include:\u003c/p>\n\u003cp>Sally Buzbee, AP and Yancey Strickler, Kickstarter\u003c/p>\n\u003cp>Eric Gundersen, Mapbox and Nancy Lublin, Crisis Text Line\u003c/p>\n\u003cp>Katherine Maher, Wikimedia Foundation and Tony Marx, New York Public Library\u003c/p>\n\u003cp>Jennifer Pahlka, Code for America and Paul Steiger, ProPublica\u003c/p>\n\u003cp>Latanya Sweeney, Harvard University and Ethan Zuckerman, Center for Civic Media, MIT Media Lab\u003c/p>\n\u003cp>Tristan Harris and Laura Weidman Powers, Code2040\u003c/p>\n\u003cp>In addition, Susan Crawford of Harvard Law School and Cardozo Law School will give a keynote on the state of the internet.\u003c/p>\u003c/blockquote>\n\u003cp>Watch on YouTube, above.\u003c/p>\n\u003cp>And check out our own coverage of these internet-related issues and topics:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/04/17/theres-growing-consensus-the-internet-is-addictive/\">After Compulsively Watching YouTube, Teen Girl Lands in Rehab\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/09/06/does-facebook-really-make-you-depressed/\">Facebook Blues: How You Use the Site Can Make You Depressed\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/12/22/wikipedia-thinks-it-has-facebook-beat-on-fake-news/\">Wikipedia Handles Fake News With Humans, Not Algorithms\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/25/tech-insiders-call-out-facebook-for-literally-manipulating-your-brain/\" target=\"_blank\" rel=\"noopener\">Tech Insiders Call Out Facebook for Literally Manipulating Your Brain\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/03/11/kids-think-parents-are-hypocrites-when-it-comes-to-rules-on-screen-time-study-says/\" target=\"_blank\" rel=\"noopener\">Kids Think Parents Are Hypocrites When it Comes to Rules on Screen Time\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/01/15/lumosity-cant-prove-claims-say-scientists-but-brain-training-worth-researching/\">Government Slams Lumosity ‘Brain Training,’ But What Does Research Say?\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/06/09/7-specific-ways-social-media-companies-have-you-hooked/\" target=\"_blank\" rel=\"noopener\">7 Specific Tactics Social Media Companies Use to Keep You Hooked\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/08/23/the-online-life-as-both-liberation-and-imprisonment/\" target=\"_blank\" rel=\"noopener\">The Online Life, as Both Liberation and Imprisonment\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n","blocks":[],"excerpt":"Thirteen entrepreneurs, journalists and scholars join together for an afternoon of dialogue. ","status":"publish","parent":0,"modified":1510879700,"stats":{"hasAudio":false,"hasVideo":true,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":14,"wordCount":257},"headData":{"title":"Video Replay: Conversations on the Internet's Past Decade and the One Coming Up | KQED","description":"Thirteen entrepreneurs, journalists and scholars join together for an afternoon of dialogue. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"Video Replay: Conversations on the Internet's Past Decade and the One Coming Up","datePublished":"2017-11-16T17:10:28.000Z","dateModified":"2017-11-17T00:48:20.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"437114 https://ww2.kqed.org/futureofyou/?p=437114","disqusUrl":"https://ww2.kqed.org/futureofyou/2017/11/16/live-online-6-conversations-about-the-internets-past-decade-and-the-one-coming-up/","disqusTitle":"Video Replay: Conversations on the Internet's Past Decade and the One Coming Up","nprByline":"Future of You","path":"/futureofyou/437114/live-online-6-conversations-about-the-internets-past-decade-and-the-one-coming-up","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/e-tPuO8enpg'\n title='//www.youtube.com/embed/e-tPuO8enpg'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>\"Forward and back: Six conversations about the internet’s past decade and the coming one,\" was hosted by the Knight Foundation.\u003c/p>\n\u003cp>Description from Knight:\u003c/p>\n\u003cblockquote>\u003cp>To explore what we’ve learned about the internet over the past decade and what we might expect in the next one, we’ve invited 13 entrepreneurs, journalists and scholars for an afternoon of dialogue. Featured conversations will include:\u003c/p>\n\u003cp>Sally Buzbee, AP and Yancey Strickler, Kickstarter\u003c/p>\n\u003cp>Eric Gundersen, Mapbox and Nancy Lublin, Crisis Text Line\u003c/p>\n\u003cp>Katherine Maher, Wikimedia Foundation and Tony Marx, New York Public Library\u003c/p>\n\u003cp>Jennifer Pahlka, Code for America and Paul Steiger, ProPublica\u003c/p>\n\u003cp>Latanya Sweeney, Harvard University and Ethan Zuckerman, Center for Civic Media, MIT Media Lab\u003c/p>\n\u003cp>Tristan Harris and Laura Weidman Powers, Code2040\u003c/p>\n\u003cp>In addition, Susan Crawford of Harvard Law School and Cardozo Law School will give a keynote on the state of the internet.\u003c/p>\u003c/blockquote>\n\u003cp>Watch on YouTube, above.\u003c/p>\n\u003cp>And check out our own coverage of these internet-related issues and topics:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/04/17/theres-growing-consensus-the-internet-is-addictive/\">After Compulsively Watching YouTube, Teen Girl Lands in Rehab\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/09/06/does-facebook-really-make-you-depressed/\">Facebook Blues: How You Use the Site Can Make You Depressed\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/12/22/wikipedia-thinks-it-has-facebook-beat-on-fake-news/\">Wikipedia Handles Fake News With Humans, Not Algorithms\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/25/tech-insiders-call-out-facebook-for-literally-manipulating-your-brain/\" target=\"_blank\" rel=\"noopener\">Tech Insiders Call Out Facebook for Literally Manipulating Your Brain\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/03/11/kids-think-parents-are-hypocrites-when-it-comes-to-rules-on-screen-time-study-says/\" target=\"_blank\" rel=\"noopener\">Kids Think Parents Are Hypocrites When it Comes to Rules on Screen Time\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/01/15/lumosity-cant-prove-claims-say-scientists-but-brain-training-worth-researching/\">Government Slams Lumosity ‘Brain Training,’ But What Does Research Say?\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2017/06/09/7-specific-ways-social-media-companies-have-you-hooked/\" target=\"_blank\" rel=\"noopener\">7 Specific Tactics Social Media Companies Use to Keep You Hooked\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/08/23/the-online-life-as-both-liberation-and-imprisonment/\" target=\"_blank\" rel=\"noopener\">The Online Life, as Both Liberation and Imprisonment\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/437114/live-online-6-conversations-about-the-internets-past-decade-and-the-one-coming-up","authors":["byline_futureofyou_437114"],"categories":["futureofyou_1","futureofyou_1061"],"tags":["futureofyou_1183"],"featImg":"futureofyou_406068","label":"futureofyou"},"futureofyou_397018":{"type":"posts","id":"futureofyou_397018","meta":{"index":"posts_1591205157","site":"futureofyou","id":"397018","score":null,"sort":[1497022253000]},"guestAuthors":[],"slug":"7-specific-ways-social-media-companies-have-you-hooked","title":"7 Specific Tactics Social Media Companies Use to Keep You Hooked","publishDate":1497022253,"format":"standard","headTitle":"KQED Future of You | KQED Science","labelTerm":{},"content":"\u003cp>The idea that big tech companies like Facebook, Google and Apple are \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/25/tristan-harris-brain-hacking/\" target=\"_blank\" rel=\"noopener noreferrer\">addicting us to their products\u003c/a> has gained a fair amount of traction. That's thanks in large part to Tristan Harris, a former design ethicist at Google who has turned whistleblower of sorts by revealing the techniques tech companies use to instill all that compulsive clicking and scrolling into your brain. Harris appeared on \"\u003ca href=\"http://www.cbsnews.com/news/brain-hacking-tech-insiders-60-minutes/\" target=\"_blank\" rel=\"noopener noreferrer\">60 Minutes\u003c/a>\" a couple of months ago, and last week he discussed the issue on \u003ca href=\"https://www.youtube.com/watch?v=Ewj4ql6pu9w&ab_channel=TimeWellSpent\" target=\"_blank\" rel=\"noopener noreferrer\">Bill Maher's HBO show\u003c/a>.\u003c/p>\n\u003caside class=\"pullquote alignright\">'It’s driving teenagers crazy.'\u003ccite>Tech design expert Tristan Harris on Snapchat's Snapstreaks feature.\u003c/cite>\u003c/aside>\n\u003cp>Many of the design elements these companies employ to ensnare users are derived from behavioral research and neuroscience, Harris and other experts claim. Here are seven such tricks of the trade used on popular tech platforms, as identified by these experts in interviews with KQED, other media outlets, and on \u003ca href=\"http://www.tristanharris.com/essays/\" target=\"_blank\" rel=\"noopener noreferrer\">Harris' blog\u003c/a>.\u003c/p>\n\u003cp>\u003cstrong>1. Snapstreaks (Snapchat)\u003c/strong>\u003c/p>\n\u003cp>This feature of the messaging app Snapchat tells users how many days in a row they’ve communicated with each other. Bloomberg \u003ca href=\"https://www.bloomberg.com/news/features/2017-01-30/inside-the-mind-of-a-snapchat-streaker\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> in January that some obsessed teenagers have been logging on just to keep their streaks alive.\u003c/p>\n\u003cp>“For those that have streaks, they provide a validation for the relationship,” Emily Weinstein, a Harvard University doctoral candidate studying adolescents and social media, told Bloomberg. “Attention to your streaks each day is a way of saying ‘We’re OK.' ”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[contextly_sidebar id=\"7FumuTrhbkfbAZZFTQAs4skZNLMfGs2D\"]Spurring even more use: The company's use of hourglass emojis, notifying users when their streak is in jeopardy,\u003c/p>\n\u003cp>“The makers built into the app a system so you have to check constantly or risk missing out,” Nancy Colier, a psychotherapist and author of The Power of Off,” told Bloomberg. “It taps into the primal fear of exclusion, of being out of the tribe and not able to survive.”\u003c/p>\n\u003cp>Tristan Harris told KQED’s Lesley McClurg that \u003ca href=\"https://support.snapchat.com/en-US/a/Snaps-snapstreak\" target=\"_blank\" rel=\"noopener noreferrer\">Snapstreaks\u003c/a> “might sound like it's innocuous and kind of gamey, but if you have a number that's, say, over 100, you don't want to lose your streak. It's really persuasive. They just gave you something to lose.\"\u003c/p>\n\u003cp>Harris said teens who were unable to log on during vacations were giving their passwords to friends to keep their streaks going.\u003c/p>\n\u003cp>“It’s driving teenagers crazy,” he said.\u003c/p>\n\u003cp>\u003cstrong>2. Video Auto-Play (Netflix, Facebook, YouTube)\u003c/strong>\u003c/p>\n\u003cp>These companies are using the same principle to keep people viewing their content as the one demonstrated in a \u003ca href=\"http://foodpsychology.cornell.edu/discoveries/bottomless-bowls\" target=\"_blank\" rel=\"noopener noreferrer\">study \u003c/a>involving trick bowls of soup, Harris wrote in his blog. As the subjects ate from them, the bowls were imperceptibly refilled.\u003c/p>\n\u003cp>The study reported that the eaters who got the refills consumed 73 percent more soup than those who ate from normal bowls. The reason: They did not receive the visual cue of an empty bowl that would prompt them to stop eating. More food, more consumption.\u003c/p>\n\u003cp>And that, says Harris, is why Netflix, Facebook and YouTube auto-play the next video after the one you are watching is finished, “instead of waiting for you to make a conscious choice. A huge portion of traffic on these websites is driven by auto-playing the next thing.”\u003c/p>\n\u003cp>\u003cstrong>3. Continuous Scroll (Facebook, Twitter)\u003c/strong>\u003c/p>\n\u003cp>Similar to auto-play, perpetual replenishment of written material will keep you hunting for something you want to engage with.\u003c/p>\n\u003caside class=\"pullquote alignright\">'What's different today is that machines are being created to use these techniques.'\u003ccite>BJ Fogg, Stanford Persuasive Tech Lab\u003c/cite>\u003c/aside>\n\u003cp>“News feeds are purposely designed to auto-refill with reasons to keep you scrolling, and purposely eliminate any reason for you to pause, reconsider or leave,” Harris writes.\u003c/p>\n\u003cp>“Continuous scroll is a proven way to keep you searching longer,\" said Ramsay Brown, the co-founder of a company that uses artificial intelligence and neuroscience to help app writers attract and retain users. \"You spend half your time on Facebook just scrolling to find one good piece worth looking at.”\u003c/p>\n\u003cp>\u003cstrong>4. Invitations to Connect (LinkedIn)\u003c/strong>\u003c/p>\n\u003cp>When LinkedIn sends you emails prompting you to connect with someone, says Harris, the implication is that “this person made this conscious choice to invite me to connect and they're actually waiting there when I get that e-mail.”\u003c/p>\n\u003cp>He says at play is a principle called social reciprocity.\u003c/p>\n\u003cp>\"You imagine that person making a conscious choice to invite you, when in reality, they likely unconsciously responded to LinkedIn’s list of suggested contacts. In other words, LinkedIn turns your unconscious impulses (to “add” a person) into new social obligations that millions of people feel obligated to repay,\" he writes on his blog.\u003c/p>\n\u003cp>In addition, If you accept an endorsement from someone through the site, LinkedIn \"takes advantage of your bias to reciprocate by offering four additional people for you to endorse in return.\"\u003c/p>\n\u003cp>\"And so we can sit there drowning in social obligations,\" Harris told KQED.\u003c/p>\n\u003cp>\u003cstrong>5. Notifications (Facebook, Instagram)\u003c/strong>\u003c/p>\n\u003cp>Harris and Brown believe that social media companies use a concept known as variable rewards, which is a technique slot machines employ to hook gamblers, and which will similarly keep users compulsively checking their phones due to the possibility some bit of social approval may be waiting there.\u003c/p>\n\u003cp>“The brain isn’t particularly craving any one little feel-good signal as much as it does a really good rhythm and pattern,” Brown told me. He says Facebook and Instagram tailor the timing of the “notifications” they deliver — on Facebook, indicated by that number in red at the top right of the screen — in order to deliver, literally, hits of dopamine to users at algorithmically determined times.\u003c/p>\n\u003cp>Sometimes the companies will stockpile these notifications before delivering them all in a batch to maximize the emotional impact a user experiences, he says.\u003c/p>\n\u003cp>\"Like, hey, here’s the 30 likes we didn’t mention from a little while ago, “he told \"60 Minutes.\"\u003c/p>\n\u003cp>\u003cstrong>6. Swiping Left or Right (Tinder)\u003c/strong>\u003c/p>\n\u003cp>“Fear of missing out” drives much of social media’s hold on people, writes Harris. “If I convince you that I’m a channel for important information, messages, friendships, or potential sexual opportunities — it will be hard for you to turn me off, unsubscribe, or remove your account — because (aha, I win) you might miss something important.\"\u003c/p>\n\u003cp>This is what will keep us swiping faces on a dating app like Tinder, \"even when we haven’t met up with anyone in a while. .. But if we zoom into that fear, we’ll discover that it’s unbounded: we’ll always miss something important at any point when we stop using something.”\u003c/p>\n\u003cp>\u003cstrong>7. Photo Tagging: (Facebook, Instagram, Snapchat)\u003c/strong>\u003c/p>\n\u003cp>Getting tagged in photos plays right into our need for social approval, Harris says. He contends that because Facebook actually prompts users to identify people in photos, it is artificially creating social approval for people.\u003c/p>\n\u003cp>This craving for validation also comes into play when we change our profile photo . \"Facebook knows that’s a moment when we’re vulnerable to social approval,\" he writes. \"What do my friends think of my new pic?”\u003c/p>\n\u003cp>Facebook can rank this \"event,\" such as it is, higher in the news feed, \"so it sticks around for longer and more friends will like or comment on it. Each time they like or comment on it, I’ll get pulled right back.”\u003c/p>\n\u003cfigure id=\"attachment_397048\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/screenaddiction.jpg\">\u003cimg class=\"wp-image-397048 size-large\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/screenaddiction-1020x751.jpg\" alt=\"\" width=\"640\" height=\"471\" srcset=\"https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-1020x751.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-160x118.jpg 160w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-800x589.jpg 800w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-768x565.jpg 768w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-1180x868.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-960x707.jpg 960w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-240x177.jpg 240w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-375x276.jpg 375w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-520x383.jpg 520w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction.jpg 1250w\" sizes=\"(max-width: 640px) 100vw, 640px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Image by IvanNikulin/iStock \u003ccite>(Image by IvanNikulin/iStock)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>So, some may ask: What's a successful social media app to do? Start kicking people off?\u003c/p>\n\u003cp>“Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask,” tech consultant Gabe Zichermann told “60 Minutes.” “It feels impossible. And also it’s very anti-capitalistic. This isn’t the system that we live in.”\u003c/p>\n\u003cp>It should also be noted that Harris himself doesn’t necessarily think all of these strategies have been formulated intentionally by the companies \"Apple and Google’s designers didn’t want phones to work like slot machines,\" he wrote. “It emerged by accident.\"\u003c/p>\n\u003cp>BJ Fogg, who runs the \u003ca href=\"http://captology.stanford.edu/\">Stanford Persuasive Tech Lab\u003c/a>, where many young entrepreneurs have learned methods like the ones mentioned above, told me a lot of these strategies have been employed by non-digital companies for a very long time.\u003c/p>\n\u003cp>“What ‘s different today is that machines are being created to use these techniques,” he said.\u003c/p>\n\u003cp>Indeed. Ramsay Brown put it this way:\u003c/p>\n\u003cp>“We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior in ways that, unbeknownst to them, feel second-nature but are really by design.\u003c/p>\n\u003cp>“Which means that there’s a deep ethical imperative for us to use it for good.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>Facebook, Snapchat and Google did not respond to our requests for comment. LinkedIn declined to comment.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"The tricks of the trade, according to researchers, social scientists and designers.","status":"publish","parent":0,"modified":1497114930,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":47,"wordCount":1607},"headData":{"title":"7 Specific Tactics Social Media Companies Use to Keep You Hooked | KQED","description":"The tricks of the trade, according to researchers, social scientists and designers.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"7 Specific Tactics Social Media Companies Use to Keep You Hooked","datePublished":"2017-06-09T15:30:53.000Z","dateModified":"2017-06-10T17:15:30.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"397018 https://ww2.kqed.org/futureofyou/?p=397018","disqusUrl":"https://ww2.kqed.org/futureofyou/2017/06/09/7-specific-ways-social-media-companies-have-you-hooked/","disqusTitle":"7 Specific Tactics Social Media Companies Use to Keep You Hooked","source":"KQED Future of You","customPermalink":"2017/06/09/tech-design-compulsive/","path":"/futureofyou/397018/7-specific-ways-social-media-companies-have-you-hooked","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>The idea that big tech companies like Facebook, Google and Apple are \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/25/tristan-harris-brain-hacking/\" target=\"_blank\" rel=\"noopener noreferrer\">addicting us to their products\u003c/a> has gained a fair amount of traction. That's thanks in large part to Tristan Harris, a former design ethicist at Google who has turned whistleblower of sorts by revealing the techniques tech companies use to instill all that compulsive clicking and scrolling into your brain. Harris appeared on \"\u003ca href=\"http://www.cbsnews.com/news/brain-hacking-tech-insiders-60-minutes/\" target=\"_blank\" rel=\"noopener noreferrer\">60 Minutes\u003c/a>\" a couple of months ago, and last week he discussed the issue on \u003ca href=\"https://www.youtube.com/watch?v=Ewj4ql6pu9w&ab_channel=TimeWellSpent\" target=\"_blank\" rel=\"noopener noreferrer\">Bill Maher's HBO show\u003c/a>.\u003c/p>\n\u003caside class=\"pullquote alignright\">'It’s driving teenagers crazy.'\u003ccite>Tech design expert Tristan Harris on Snapchat's Snapstreaks feature.\u003c/cite>\u003c/aside>\n\u003cp>Many of the design elements these companies employ to ensnare users are derived from behavioral research and neuroscience, Harris and other experts claim. Here are seven such tricks of the trade used on popular tech platforms, as identified by these experts in interviews with KQED, other media outlets, and on \u003ca href=\"http://www.tristanharris.com/essays/\" target=\"_blank\" rel=\"noopener noreferrer\">Harris' blog\u003c/a>.\u003c/p>\n\u003cp>\u003cstrong>1. Snapstreaks (Snapchat)\u003c/strong>\u003c/p>\n\u003cp>This feature of the messaging app Snapchat tells users how many days in a row they’ve communicated with each other. Bloomberg \u003ca href=\"https://www.bloomberg.com/news/features/2017-01-30/inside-the-mind-of-a-snapchat-streaker\" target=\"_blank\" rel=\"noopener noreferrer\">reported\u003c/a> in January that some obsessed teenagers have been logging on just to keep their streaks alive.\u003c/p>\n\u003cp>“For those that have streaks, they provide a validation for the relationship,” Emily Weinstein, a Harvard University doctoral candidate studying adolescents and social media, told Bloomberg. “Attention to your streaks each day is a way of saying ‘We’re OK.' ”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>Spurring even more use: The company's use of hourglass emojis, notifying users when their streak is in jeopardy,\u003c/p>\n\u003cp>“The makers built into the app a system so you have to check constantly or risk missing out,” Nancy Colier, a psychotherapist and author of The Power of Off,” told Bloomberg. “It taps into the primal fear of exclusion, of being out of the tribe and not able to survive.”\u003c/p>\n\u003cp>Tristan Harris told KQED’s Lesley McClurg that \u003ca href=\"https://support.snapchat.com/en-US/a/Snaps-snapstreak\" target=\"_blank\" rel=\"noopener noreferrer\">Snapstreaks\u003c/a> “might sound like it's innocuous and kind of gamey, but if you have a number that's, say, over 100, you don't want to lose your streak. It's really persuasive. They just gave you something to lose.\"\u003c/p>\n\u003cp>Harris said teens who were unable to log on during vacations were giving their passwords to friends to keep their streaks going.\u003c/p>\n\u003cp>“It’s driving teenagers crazy,” he said.\u003c/p>\n\u003cp>\u003cstrong>2. Video Auto-Play (Netflix, Facebook, YouTube)\u003c/strong>\u003c/p>\n\u003cp>These companies are using the same principle to keep people viewing their content as the one demonstrated in a \u003ca href=\"http://foodpsychology.cornell.edu/discoveries/bottomless-bowls\" target=\"_blank\" rel=\"noopener noreferrer\">study \u003c/a>involving trick bowls of soup, Harris wrote in his blog. As the subjects ate from them, the bowls were imperceptibly refilled.\u003c/p>\n\u003cp>The study reported that the eaters who got the refills consumed 73 percent more soup than those who ate from normal bowls. The reason: They did not receive the visual cue of an empty bowl that would prompt them to stop eating. More food, more consumption.\u003c/p>\n\u003cp>And that, says Harris, is why Netflix, Facebook and YouTube auto-play the next video after the one you are watching is finished, “instead of waiting for you to make a conscious choice. A huge portion of traffic on these websites is driven by auto-playing the next thing.”\u003c/p>\n\u003cp>\u003cstrong>3. Continuous Scroll (Facebook, Twitter)\u003c/strong>\u003c/p>\n\u003cp>Similar to auto-play, perpetual replenishment of written material will keep you hunting for something you want to engage with.\u003c/p>\n\u003caside class=\"pullquote alignright\">'What's different today is that machines are being created to use these techniques.'\u003ccite>BJ Fogg, Stanford Persuasive Tech Lab\u003c/cite>\u003c/aside>\n\u003cp>“News feeds are purposely designed to auto-refill with reasons to keep you scrolling, and purposely eliminate any reason for you to pause, reconsider or leave,” Harris writes.\u003c/p>\n\u003cp>“Continuous scroll is a proven way to keep you searching longer,\" said Ramsay Brown, the co-founder of a company that uses artificial intelligence and neuroscience to help app writers attract and retain users. \"You spend half your time on Facebook just scrolling to find one good piece worth looking at.”\u003c/p>\n\u003cp>\u003cstrong>4. Invitations to Connect (LinkedIn)\u003c/strong>\u003c/p>\n\u003cp>When LinkedIn sends you emails prompting you to connect with someone, says Harris, the implication is that “this person made this conscious choice to invite me to connect and they're actually waiting there when I get that e-mail.”\u003c/p>\n\u003cp>He says at play is a principle called social reciprocity.\u003c/p>\n\u003cp>\"You imagine that person making a conscious choice to invite you, when in reality, they likely unconsciously responded to LinkedIn’s list of suggested contacts. In other words, LinkedIn turns your unconscious impulses (to “add” a person) into new social obligations that millions of people feel obligated to repay,\" he writes on his blog.\u003c/p>\n\u003cp>In addition, If you accept an endorsement from someone through the site, LinkedIn \"takes advantage of your bias to reciprocate by offering four additional people for you to endorse in return.\"\u003c/p>\n\u003cp>\"And so we can sit there drowning in social obligations,\" Harris told KQED.\u003c/p>\n\u003cp>\u003cstrong>5. Notifications (Facebook, Instagram)\u003c/strong>\u003c/p>\n\u003cp>Harris and Brown believe that social media companies use a concept known as variable rewards, which is a technique slot machines employ to hook gamblers, and which will similarly keep users compulsively checking their phones due to the possibility some bit of social approval may be waiting there.\u003c/p>\n\u003cp>“The brain isn’t particularly craving any one little feel-good signal as much as it does a really good rhythm and pattern,” Brown told me. He says Facebook and Instagram tailor the timing of the “notifications” they deliver — on Facebook, indicated by that number in red at the top right of the screen — in order to deliver, literally, hits of dopamine to users at algorithmically determined times.\u003c/p>\n\u003cp>Sometimes the companies will stockpile these notifications before delivering them all in a batch to maximize the emotional impact a user experiences, he says.\u003c/p>\n\u003cp>\"Like, hey, here’s the 30 likes we didn’t mention from a little while ago, “he told \"60 Minutes.\"\u003c/p>\n\u003cp>\u003cstrong>6. Swiping Left or Right (Tinder)\u003c/strong>\u003c/p>\n\u003cp>“Fear of missing out” drives much of social media’s hold on people, writes Harris. “If I convince you that I’m a channel for important information, messages, friendships, or potential sexual opportunities — it will be hard for you to turn me off, unsubscribe, or remove your account — because (aha, I win) you might miss something important.\"\u003c/p>\n\u003cp>This is what will keep us swiping faces on a dating app like Tinder, \"even when we haven’t met up with anyone in a while. .. But if we zoom into that fear, we’ll discover that it’s unbounded: we’ll always miss something important at any point when we stop using something.”\u003c/p>\n\u003cp>\u003cstrong>7. Photo Tagging: (Facebook, Instagram, Snapchat)\u003c/strong>\u003c/p>\n\u003cp>Getting tagged in photos plays right into our need for social approval, Harris says. He contends that because Facebook actually prompts users to identify people in photos, it is artificially creating social approval for people.\u003c/p>\n\u003cp>This craving for validation also comes into play when we change our profile photo . \"Facebook knows that’s a moment when we’re vulnerable to social approval,\" he writes. \"What do my friends think of my new pic?”\u003c/p>\n\u003cp>Facebook can rank this \"event,\" such as it is, higher in the news feed, \"so it sticks around for longer and more friends will like or comment on it. Each time they like or comment on it, I’ll get pulled right back.”\u003c/p>\n\u003cfigure id=\"attachment_397048\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/screenaddiction.jpg\">\u003cimg class=\"wp-image-397048 size-large\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/screenaddiction-1020x751.jpg\" alt=\"\" width=\"640\" height=\"471\" srcset=\"https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-1020x751.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-160x118.jpg 160w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-800x589.jpg 800w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-768x565.jpg 768w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-1180x868.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-960x707.jpg 960w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-240x177.jpg 240w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-375x276.jpg 375w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction-520x383.jpg 520w, https://ww2.kqed.org/app/uploads/sites/13/2017/05/screenaddiction.jpg 1250w\" sizes=\"(max-width: 640px) 100vw, 640px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Image by IvanNikulin/iStock \u003ccite>(Image by IvanNikulin/iStock)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>So, some may ask: What's a successful social media app to do? Start kicking people off?\u003c/p>\n\u003cp>“Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask,” tech consultant Gabe Zichermann told “60 Minutes.” “It feels impossible. And also it’s very anti-capitalistic. This isn’t the system that we live in.”\u003c/p>\n\u003cp>It should also be noted that Harris himself doesn’t necessarily think all of these strategies have been formulated intentionally by the companies \"Apple and Google’s designers didn’t want phones to work like slot machines,\" he wrote. “It emerged by accident.\"\u003c/p>\n\u003cp>BJ Fogg, who runs the \u003ca href=\"http://captology.stanford.edu/\">Stanford Persuasive Tech Lab\u003c/a>, where many young entrepreneurs have learned methods like the ones mentioned above, told me a lot of these strategies have been employed by non-digital companies for a very long time.\u003c/p>\n\u003cp>“What ‘s different today is that machines are being created to use these techniques,” he said.\u003c/p>\n\u003cp>Indeed. Ramsay Brown put it this way:\u003c/p>\n\u003cp>“We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior in ways that, unbeknownst to them, feel second-nature but are really by design.\u003c/p>\n\u003cp>“Which means that there’s a deep ethical imperative for us to use it for good.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>Facebook, Snapchat and Google did not respond to our requests for comment. LinkedIn declined to comment.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/397018/7-specific-ways-social-media-companies-have-you-hooked","authors":["80"],"categories":["futureofyou_1","futureofyou_73","futureofyou_1061"],"tags":["futureofyou_178","futureofyou_1275","futureofyou_1183","futureofyou_1300","futureofyou_1296","futureofyou_1299","futureofyou_1298","futureofyou_1297"],"featImg":"futureofyou_406068","label":"source_futureofyou_397018"},"futureofyou_379828":{"type":"posts","id":"futureofyou_379828","meta":{"index":"posts_1591205157","site":"futureofyou","id":"379828","score":null,"sort":[1495734058000]},"guestAuthors":[],"slug":"tech-insiders-call-out-facebook-for-literally-manipulating-your-brain","title":"Tech Insiders Call Out Facebook for Literally Manipulating Your Brain","publishDate":1495734058,"format":"standard","headTitle":"KQED Future of You | KQED Science","labelTerm":{},"content":"\u003cp>In today's world, you'd have to be looking at your phone all the time not to notice that people are looking at their phones all the time.\u003c/p>\n\u003caside class=\"pullquote alignright\">'The tycoons of social media have to stop pretending that they're friendly nerd-gods building a better world, and admit they're just tobacco farmers in t-shirts selling an addictive product to children.'\u003ccite>Bill Maher, on his HBO show\u003c/cite>\u003c/aside>\n\u003cp>Some device owners are so enamored of their digital companions that even \u003ca href=\"https://www.youtube.com/watch?v=fTOZjXjaCaE\" target=\"_blank\" rel=\"noopener noreferrer\">crossing a busy street\u003c/a> doesn't merit a little look-see at the 3-D world. Last year, when it came to \u003ca href=\"//ww2.kqed.org/futureofyou/2016/07/22/the-number-of-accident-reports-related-to-pokemon-go-is-getting-scary/\" target=\"_blank\" rel=\"noopener noreferrer\">playing\u003c/a> Pokémon Go, \u003ca href=\"https://www.youtube.com/watch?time_continue=1&v=KvA9ZgC73vc\" target=\"_blank\" rel=\"nasioopener noopener noreferrer\">driving a car\u003c/a> or \u003ca href=\"http://www.cnn.com/2016/07/15/health/pokemon-go-players-fall-down-cliff/\" target=\"_blank\" rel=\"noopener noreferrer\">walking toward a cliff\u003c/a> didn't rate some people's full attention, either.\u003c/p>\n\u003cp>[contextly_sidebar id=\"uCXUgpDo1aspjSPrtQWwsV2HUIwMUSVL\"]Recently, a former Google \"design ethicist\" named Tristan Harris has been on a crusade of sorts calling out tech companies like Facebook, Google and Apple for using behavioral techniques and neuroscience to keep you compulsively glued to your phone and computer screens.\u003c/p>\n\u003cp>Harris' campaign is starting to get a lot of media attention -- last month, \"60 Minutes\" ran a \u003ca href=\"http://www.cbsnews.com/news/brain-hacking-tech-insiders-60-minutes/\" target=\"_blank\" rel=\"noopener noreferrer\">segment\u003c/a> looking at the issue. That was followed by the comedian and tele-muckraker Bill Maher making it the subject of one of his HBO commentaries.\u003c/p>\n\u003cp>\"The tycoons of social media have to stop pretending that they're friendly nerd-gods building a better world, and admit they're just tobacco farmers in t-shirts selling an addictive product to children,\" Maher opined. \"Because let's face it, checking your 'likes' is the new smoking.\"\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"Apple, Google, Facebook? They are essentially drug dealers.\"\u003c/p>\n\u003cp>Here's Maher's take (replete with his signature politically incorrect raunch):\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=KDqoTDM7tio\u003c/p>\n\u003cp>While the comedian's view may seem over-the-top, KQED's Lesley McClurg recently reported the \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/04/17/theres-growing-consensus-the-internet-is-addictive/\" target=\"_blank\" rel=\"noopener noreferrer\">story\u003c/a> of a middle-school girl who became hooked on watching YouTube, before her parents sent her to to an actual addiction recovery clinic. The cost: $60,000, paid partly from their retirement accounts.\u003c/p>\n\u003cp>In reporting that story, McClurg interviewed Harris, the former Google ethicist. He called the practice of tech companies using scientific techniques that foster compulsivity \"brain hacking.\" Harris now runs a nonprofit called\u003ca href=\"http://www.timewellspent.io/\" target=\"_blank\" rel=\"noopener noreferrer\"> Time Well Spent\u003c/a>, whose home page invites people to \"reclaim our minds from being hijacked by technology.\"\u003c/p>\n\u003cp>https://www.youtube.com/watch?list=PLtLeT9oxQnyqag7AVKQn1-WYUhKAHzj-b&v=tf9ZhU7zF8s\u003c/p>\n\u003cp>Speaking about the current power of Google, Facebook and Apple to command our collective gaze, Harris tells McClurg: \"Never before in history have a handful of technology designers working at three tech companies ... influenced how a billion people spend their attention.\"\u003c/p>\n\u003cp>Harris says that good, ethical design is being trumped by the quest for profit.\u003c/p>\n\u003cp>\"If your company’s goal and your stock price is based on how much attention they get from someone, it’s not really about ethics,\" he says. \"\u003cspan style=\"font-weight: 400\">They just have to do whatever it takes to get attention.\"\u003c/span>\u003c/p>\n\u003cp>And that has created an eyeballs-seeking arms race.\u003c/p>\n\u003caside class=\"pullquote alignright\">'Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask.'\u003ccite>Gabe Zichermann, author of 'The Gamification Revolution,' speaking to '60 Minutes'\u003c/cite>\u003c/aside>\n\u003cp>\"After you finish watching a YouTube video,\" Harris notes, \"it auto-plays the next one right away, so you don't have to make a conscious choice. Let's say that creates a 5 percent lift in how much time people spend on YouTube. So Facebook is sitting there watching their traffic get siphoned away, and Facebook says we have to make our videos auto-play, too.\" (Neither Google nor Facebook returned a request for comment.)\u003c/p>\n\u003cp>Facebook, meanwhile, has every incentive to keep you mousing through its news feed so it can sell more ads. Harris says that's one reason the company uses continuous scroll, so that new content will keep opening up as you hit the bottom of the page. But he thinks a more ethical design would be to enable what an individual user wants to do at any given moment.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"Let's say \u003c/span>\u003cspan style=\"font-weight: 400\">your friend texts you that dinner's off,\" he says. \"\u003c/span>\u003cspan style=\"font-weight: 400\">So there you are with \u003c/span>\u003cspan style=\"font-weight: 400\">no plans, and you\u003c/span>\u003cspan style=\"font-weight: 400\"> open up Facebook. A\u003c/span>\u003cspan style=\"font-weight: 400\">t that moment, Facebook has \u003c/span>\u003cspan style=\"font-weight: 400\">about 1,000 people whose job is to get you to just click and scroll and \u003c/span>\u003cspan style=\"font-weight: 400\">watch stuff on the news feed. And that will work. You'll probably end up \u003c/span>\u003cspan style=\"font-weight: 400\">sitting there, an hour later, just kind of having scrolled through the news feed.\"\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">At which point, says Harris, you will have fulfilled Facebook's mission, but perhaps not your own. \u003c/span>\u003c/p>\n\u003caside class=\"pullquote alignright\">'It's not that we \u003cem>shouldn't\u003c/em> be concerned about book burning, but we \u003cem>should\u003c/em> be concerned about a society that distracts us from even wanting to read.' \u003ccite>Tristan Harris, former Google design ethicist\u003c/cite>\u003c/aside>\n\u003cp>But what if Facebook actually asked you what you wanted to do, apart from just using Facebook? Like perhaps finding other people who have no plans?\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"It’s about agency,\" says Harris. \"Facebook would have to have some way before you just get dropped in the newsfeed, to say, 'What do you want right now?'\u003c/span>\u003c/p>\n\u003cp>B.J. Fogg runs the Persuasive Technology Lab at Stanford, which teaches students to use these sticky techniques. Many employees of top tech companies, including a cofounder of Instagram, have participated in the lab.\u003c/p>\n\u003cp>Fogg says he got to know some of the early Facebook employees, and found them genuinely motivated by a desire to do good.\u003c/p>\n\u003cp>\"The individual people at Facebook, the people that I met, really wanted to make the world more harmonious, bring people together, create empathy and so on,\" he says.\u003c/p>\n\u003cp>\"Where I think Tristan (Harris) and I would agree a lot is that often their business goals can be at odds with the human-centered approach to design. There's a conflict there between what they need to do as an advertising company and what's going to be really good for people.\"\u003c/p>\n\u003cp>\u003cstrong>Amusing Ourselves to Death\u003c/strong>\u003c/p>\n\u003cp>The reason this matters so much is that technology is going to get more and more persuasive, says Harris.\u003c/p>\n\u003cp>\"We're sitting \u003cspan style=\"font-weight: 400\">at the very edge of what will become a virtual reality and \u003c/span>\u003cspan style=\"font-weight: 400\">augmented reality world. \u003c/span>\u003cspan style=\"font-weight: 400\">If those worlds are e\u003c/span>\u003cspan style=\"font-weight: 400\">ven more persuasive in getting us to spend our time there, where is hum\u003c/span>\u003cspan style=\"font-weight: 400\">an agency in that process?\" \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then a warning.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"We have to have that conversation now because right now it's \u003c/span>\u003cspan style=\"font-weight: 400\">driving toward not a good direction.\"\u003c/span>\u003c/p>\n\u003caside class=\"pullquote alignright\">'We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior ... .'\u003ccite>Ramsay Brown, co-founder, Dopamine Labs\u003c/cite>\u003c/aside>\n\u003cp>He cited a 1985 book, \"\u003ca href=\"https://en.wikipedia.org/wiki/Amusing_Ourselves_to_Death\" target=\"_blank\" rel=\"noopener noreferrer\">Amusing Ourselves to Death\u003c/a>,\" by Neil Postman, that distinguished between two dystopian visions.\u003c/p>\n\u003cp>\"There's one that most people already know: the \"1984\" Big Brother, surveillance future. We have all been trained to look out for that.\u003c/p>\n\u003cp>\"But there is this subtler second vision of power, which was the Aldous Huxley vision in \"\u003ca href=\"https://en.wikipedia.org/wiki/Brave_New_World\" target=\"_blank\" rel=\"noopener noreferrer\">Brave New World\u003c/a>,\" that's so good at giving us amusement and little bits of trivia. In other words, it's not that we \u003cem>shouldn't\u003c/em> be concerned about book burning, but we \u003cem>should\u003c/em> be concerned about a society that distracts us from even wanting to read.\"\u003c/p>\n\u003cp>\u003cstrong>It's the Dopamine\u003c/strong>\u003c/p>\n\u003cp>Ramsay Brown is the co-founder of \u003ca href=\"https://usedopamine.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Dopamine Labs\u003c/a>, which uses artificial intelligence and neuroscience to help app writers attract and retain users.\u003c/p>\n\u003cp>Dopamine Labs makes no bones about what it's trying to do. From a \u003ca href=\"https://usedopamine.com/assets/pdf/Dopamine%20Labs%20Case%20Studies.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">promotional document\u003c/a> on its website.:\u003c/p>\n\u003cblockquote>\u003cp>Keeping users engaged isn’t luck: it’s science. Give users the right \u003ca href=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/burst.jpg\">\u003cimg class=\"alignnone size-full wp-image-392383\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/burst.jpg\" alt=\"\" width=\"71\" height=\"63\">\u003c/a> of dopamine at the right moment and they’ll stay longer and use your app more.\"\u003c/p>\u003c/blockquote>\n\u003cp>Dopamine is a neurotransmitter associated with rewards and addictive substances. The company is not just being glib when it says it will deliver the chemical to users. Dr. Elias Aboujaoude, the director of Stanford’s Obsessive Compulsive Disorder Clinic, told KQED's McClurg that dopamine and other feel-good brain chemicals spike in people who compulsively use the internet.\u003c/p>\n\u003cp>Brown told me that social media companies use a concept known as variable rewards, something that slot machines use to hook gamblers, to similarly keep users clicking.\u003c/p>\n\u003cp>\"The brain isn't particularly craving any one little feel-good signal as much as it does a really good rhythm and pattern,\" Brown said. Both he and Harris say Facebook and Instagram tailor the timing of the \"notifications\" they deliver to users -- the messages you get that are indicated by a number in red at the top right of the screen -- in order to deliver shots of dopamine to users at times determined by an algorithm.\u003c/p>\n\u003cp>\"Sometimes there’s nothing waiting for you, sometimes there’s a friend request or someone wrote on your wall,\" Brown told me. \"Sometimes there’s just kind of like filler crap. It’s not pertinent to your life, but Facebook's algorithms have figured out that showing it to you then is going to be slightly more surprising then not showing it to you at all or showing it to you later.\"\u003c/p>\n\u003cp>These patterns will keep you coming back.\u003c/p>\n\u003cp>I asked Brown how he knew that's what Facebook was doing.\u003c/p>\n\u003cp>\"It's obvious to anyone who knows the techniques,\" he said.\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=gvQxtotEX-M\u003c/p>\n\u003cp>In the \"60 Minutes\" segment, Larry Rosen, a professor of psychology at California State University, Dominguez Hills, who researches the psychology of tech, said typically, people check their phones every 15 minutes or less. They're not just craving dopamine; he said they're seeking relief from the stress hormone cortisol.\u003c/p>\n\u003cp>\"Half of the time, they check their phone, there’s no alert, no notification,\" said Rosen. \"It’s coming from inside their head, telling them, 'Gee I haven’t checked on Facebook for a while, I haven’t checked on this Twitter feed for a while. I wonder if someone commented on my Instagram post. That then generates cortisol and it starts to make you anxious. Eventually your goal is to get rid of that anxiety, so you check in.\"\u003c/p>\n\u003cp>As Anderson Cooper of \"60 Minutes\" put it: \"Their research suggests our phones are keeping us in a continual state of anxiety in which the only antidote is the phone.\"\u003c/p>\n\u003cp>\u003cstrong>Doing Good\u003c/strong>\u003c/p>\n\u003cp>Ramsay Brown says his own company uses this type of research to help only businesses or organizations it has determined are trying to do good.\u003c/p>\n\u003cp>\"To break the habits we don't want in ourselves or make the habits we do want in ourselves,\" as he puts it.\u003c/p>\n\u003cp>To that end, Dopamine Labs created an \u003ca href=\"http://youjustneedspace.com/\" target=\"_blank\" rel=\"noopener noreferrer\">app\u003c/a> called \"Space,\" intended to help users break troublesome online habits by creating a delay before certain apps will open.\u003c/p>\n\u003cp>Apple initially denied the app for placement in its app store. Brown says he was told by an Apple rep that the rejection came because any app that encouraged people to use other apps less was inappropriate for the store. After the \"60 Minutes\" segment aired, Apple \u003ca href=\"https://itunes.apple.com/us/app/space-because-you-need-a-breather/id1187106675?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">accepted \u003c/a>the app. (An Apple spokesperson said the rejection had to do with a technical issue and that \"The adjustment had nothing to do with whether the app discouraged people from using other apps or not.\")\u003c/p>\n\u003cp>Even though Dopamine Labs might choose clients according to its own definition of doing good, I wondered if the application of techniques that are as powerful and potentially insidious as he and other researchers say they are is justified, no matter what the product.\u003c/p>\n\u003cp>\"We are in a bit of a Robert Oppenheimer moment,\" Brown said, citing the scientist who is often called the father of the atomic bomb, and who later expressed a deep ambivalence about his work\u003cb>.\u003c/b>\u003c/p>\n\u003cp>\"We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior in ways that, unbeknownst to them, feel second-nature but are really by design.\"\u003c/p>\n\u003cp>\"Which means that there's a deep ethical imperative for us to use it for good.\"\u003c/p>\n\u003cp>\u003cstrong>So What's the Harm?\u003c/strong>\u003c/p>\n\u003cp>As KQED's McClurg reported, addictions to social media, video games, texting, shopping and pornography are not officially listed disorders in the Diagnostic and Statistical Manual of Mental Disorders. A consensus is growing, however, that compulsive online behavior is doing real harm.\u003c/p>\n\u003cp>Hundreds of papers have been written on the \u003ca href=\"https://ww2.kqed.org/futureofyou/2016/07/06/does-facebook-really-make-you-depressed/\" target=\"_blank\" rel=\"noopener noreferrer\">negative consequences of using Facebook\u003c/a>, alone. While some studies have also shown positive effects, Jean Twenge, a professor of psychology at San Diego State University and the author of \"Generation Me,\" says more rigorous research has come to a more negative conclusion.\u003c/p>\n\u003cp>“Its pretty clear these days that spending more time on social media leads to a\u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28093386\" target=\"_blank\" rel=\"noopener noreferrer\"> more negative mood\u003c/a>,” she said.\u003c/p>\n\u003cp>Twenge says her research shows that the proliferation of the smartphone is having big effects on people born around 1995. She say that's when the millennial generation morphs into \"iGen\" -- also known as \u003ca href=\"https://en.wikipedia.org/wiki/Generation_Z\" target=\"_blank\" rel=\"noopener noreferrer\">Generation Z\u003c/a>.\u003c/p>\n\u003cp>She pointed to the \u003ca href=\"https://www.bls.gov/emp/ep_table_303.htm\" target=\"_blank\" rel=\"noopener noreferrer\">plummeting employment rate of young men\u003c/a> as one macro-development related to iGen, and \u003cspan style=\"font-weight: 400\">cited \u003c/span>the work of University of Chicago economist Erik Hurst. Last year, in a university \u003ca href=\"https://bfi.uchicago.edu/news/scholar-profile/faculty-spotlight-erik-hurst\" target=\"_blank\" rel=\"noopener noreferrer\">profile\u003c/a>, Hurst discussed his research on the dwindling percentage of young males without a college degree in the labor force and this trend's connection to leisure-time technology:\u003c/p>\n\u003cblockquote>\u003cp>In the 2000s, employment rates for this group dropped sharply – more than in any other group. We have determined that, in general, they are not going back to school or switching careers, so what are they doing with their time? The hours that they are not working have been replaced almost one for one with leisure time. Seventy-five percent of this new leisure time falls into one category: video games. The average low-skilled, unemployed man in this group plays video games an average of 12, and sometimes upwards of 30 hours per week. This change marks a relatively major shift that makes me question its effect on their attachment to the labor market.\u003c/p>\u003c/blockquote>\n\u003cp>\u003cstrong>The Attention Economy\u003c/strong>\u003c/p>\n\u003cp>BJ Fogg says a lot of persuasion methods that Facebook and other tech companies use are not really new.\u003c/p>\n\u003cp>He gave the example of Facebook birthday reminders, which often draw people back into the site to wish someone happy birthday. \"Reminders are not new,\" he said, citing Hallmark TV commercials about mother's day, for example. \"W\u003cspan style=\"line-height: 1.5\">hat ‘s different today is that machines are being created to use these techniques.\"\u003c/span>\u003c/p>\n\u003cp>At this point, I am reminded that those of us who create text for public consumption have also been in the business of attention-grabbing for quite some time. This \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/12/how-the-media-came-to-embrace-clickbait-an-internet-history/\" target=\"_blank\" rel=\"noopener noreferrer\">excerpt\u003c/a> we recently posted from Tim Wu's book \"The Attention Merchants,\" is instructive; it takes you through the evolution and eventual mainstream adoption of clickbait -- those headlines that contain just the right words to whet your appetite for a click.\u003c/p>\n\u003cp>While we here at KQED have yet to hire a an actual neuroscientist to help us craft the perfect syntactic arrangement to make our post on the \u003ca href=\"https://ww2.kqed.org/science/2017/04/25/volunteer-brown-pelican-count-aims-to-measure-recovery-of-once-endangered-birds/\" target=\"_blank\" rel=\"noopener noreferrer\">California brown pelican count\u003c/a> irresistible to a mass audience, we have sat through any number of workshops led by self-styled audience-whisperers. And we do use software tools to try to figure out what works and what doesn't in terms of getting people to read an article.\u003c/p>\n\u003cp>Isn't that, crudely, \u003cem>some\u003c/em> form of brain hacking?\u003c/p>\n\u003cp>The point being: \u003cem>Everyone\u003c/em> is in quest of your eyeballs. The question is how far will people go to get them. Where the line gets crossed from superior business model to dirty rotten trick is the subject of much debate, from the halls of government to academia to Thanksgiving brouhahas.\u003c/p>\n\u003cp>On the \"60 Minutes\" segment, Gabe Zichermann, who consults for companies on how to use \"\u003ca href=\"https://en.wikipedia.org/wiki/Gamification\" target=\"_blank\" rel=\"noopener noreferrer\">gamification\u003c/a>\" to make their digital products more appealing, argued that attracting audience is simply the name of the game.\u003c/p>\n\u003cp>\"Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask,\" he said. \"It feels impossible. And also it’s very anti-capitalistic. This isn’t the system that we live in.\"\u003c/p>\n\u003cp>The other side of that, expressed by Bill Maher in his televised rant:\u003c/p>\n\u003cp>\"The moral rot in this country began when corporate America decided it wasn’t enough to just successfully sell your product; people needed to be addicted to it.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Meantime, while you wait for society to figure this issue out, it's probably best to take matters into your own compulsively typing hands. If you've ever said \"I wish I knew how to quit you\" to your phone, see Lesley McClurg's post, '\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/10/24/help-my-phone-is-ruining-my-life-8-tips-for-the-addicted\" target=\"_blank\" rel=\"noopener noreferrer\">Help! My Phone is Ruining My Life!\u003c/a>' for \u003ca href=\"https://ww2.kqed.org/futureofyou/2016/10/19/help-my-phone-is-ruining-my-life-8-tips-for-the-addicted/#tips\" target=\"_blank\" rel=\"noopener noreferrer\">eight tips\u003c/a> on how to detach.\u003c/p>\n\n","blocks":[],"excerpt":"A former Google ethicist is on a crusade to make people aware of what he says are manipulative techniques by tech companies to foster compulsive use of their products. The issue is now getting plenty of media play.","status":"publish","parent":0,"modified":1503503229,"stats":{"hasAudio":false,"hasVideo":true,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":75,"wordCount":2961},"headData":{"title":"Tech Insiders Call Out Facebook for Literally Manipulating Your Brain | KQED","description":"A former Google ethicist is on a crusade to make people aware of what he says are manipulative techniques by tech companies to foster compulsive use of their products. The issue is now getting plenty of media play.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"Tech Insiders Call Out Facebook for Literally Manipulating Your Brain","datePublished":"2017-05-25T17:40:58.000Z","dateModified":"2017-08-23T15:47:09.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"379828 https://ww2.kqed.org/futureofyou/?p=379828","disqusUrl":"https://ww2.kqed.org/futureofyou/2017/05/25/tech-insiders-call-out-facebook-for-literally-manipulating-your-brain/","disqusTitle":"Tech Insiders Call Out Facebook for Literally Manipulating Your Brain","source":"KQED Future of You","customPermalink":"2017/05/25/tristan-harris-brain-hacking/","path":"/futureofyou/379828/tech-insiders-call-out-facebook-for-literally-manipulating-your-brain","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>In today's world, you'd have to be looking at your phone all the time not to notice that people are looking at their phones all the time.\u003c/p>\n\u003caside class=\"pullquote alignright\">'The tycoons of social media have to stop pretending that they're friendly nerd-gods building a better world, and admit they're just tobacco farmers in t-shirts selling an addictive product to children.'\u003ccite>Bill Maher, on his HBO show\u003c/cite>\u003c/aside>\n\u003cp>Some device owners are so enamored of their digital companions that even \u003ca href=\"https://www.youtube.com/watch?v=fTOZjXjaCaE\" target=\"_blank\" rel=\"noopener noreferrer\">crossing a busy street\u003c/a> doesn't merit a little look-see at the 3-D world. Last year, when it came to \u003ca href=\"//ww2.kqed.org/futureofyou/2016/07/22/the-number-of-accident-reports-related-to-pokemon-go-is-getting-scary/\" target=\"_blank\" rel=\"noopener noreferrer\">playing\u003c/a> Pokémon Go, \u003ca href=\"https://www.youtube.com/watch?time_continue=1&v=KvA9ZgC73vc\" target=\"_blank\" rel=\"nasioopener noopener noreferrer\">driving a car\u003c/a> or \u003ca href=\"http://www.cnn.com/2016/07/15/health/pokemon-go-players-fall-down-cliff/\" target=\"_blank\" rel=\"noopener noreferrer\">walking toward a cliff\u003c/a> didn't rate some people's full attention, either.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>Recently, a former Google \"design ethicist\" named Tristan Harris has been on a crusade of sorts calling out tech companies like Facebook, Google and Apple for using behavioral techniques and neuroscience to keep you compulsively glued to your phone and computer screens.\u003c/p>\n\u003cp>Harris' campaign is starting to get a lot of media attention -- last month, \"60 Minutes\" ran a \u003ca href=\"http://www.cbsnews.com/news/brain-hacking-tech-insiders-60-minutes/\" target=\"_blank\" rel=\"noopener noreferrer\">segment\u003c/a> looking at the issue. That was followed by the comedian and tele-muckraker Bill Maher making it the subject of one of his HBO commentaries.\u003c/p>\n\u003cp>\"The tycoons of social media have to stop pretending that they're friendly nerd-gods building a better world, and admit they're just tobacco farmers in t-shirts selling an addictive product to children,\" Maher opined. \"Because let's face it, checking your 'likes' is the new smoking.\"\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"Apple, Google, Facebook? They are essentially drug dealers.\"\u003c/p>\n\u003cp>Here's Maher's take (replete with his signature politically incorrect raunch):\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/KDqoTDM7tio'\n title='//www.youtube.com/embed/KDqoTDM7tio'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>While the comedian's view may seem over-the-top, KQED's Lesley McClurg recently reported the \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/04/17/theres-growing-consensus-the-internet-is-addictive/\" target=\"_blank\" rel=\"noopener noreferrer\">story\u003c/a> of a middle-school girl who became hooked on watching YouTube, before her parents sent her to to an actual addiction recovery clinic. The cost: $60,000, paid partly from their retirement accounts.\u003c/p>\n\u003cp>In reporting that story, McClurg interviewed Harris, the former Google ethicist. He called the practice of tech companies using scientific techniques that foster compulsivity \"brain hacking.\" Harris now runs a nonprofit called\u003ca href=\"http://www.timewellspent.io/\" target=\"_blank\" rel=\"noopener noreferrer\"> Time Well Spent\u003c/a>, whose home page invites people to \"reclaim our minds from being hijacked by technology.\"\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/tf9ZhU7zF8s'\n title='//www.youtube.com/embed/tf9ZhU7zF8s'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>Speaking about the current power of Google, Facebook and Apple to command our collective gaze, Harris tells McClurg: \"Never before in history have a handful of technology designers working at three tech companies ... influenced how a billion people spend their attention.\"\u003c/p>\n\u003cp>Harris says that good, ethical design is being trumped by the quest for profit.\u003c/p>\n\u003cp>\"If your company’s goal and your stock price is based on how much attention they get from someone, it’s not really about ethics,\" he says. \"\u003cspan style=\"font-weight: 400\">They just have to do whatever it takes to get attention.\"\u003c/span>\u003c/p>\n\u003cp>And that has created an eyeballs-seeking arms race.\u003c/p>\n\u003caside class=\"pullquote alignright\">'Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask.'\u003ccite>Gabe Zichermann, author of 'The Gamification Revolution,' speaking to '60 Minutes'\u003c/cite>\u003c/aside>\n\u003cp>\"After you finish watching a YouTube video,\" Harris notes, \"it auto-plays the next one right away, so you don't have to make a conscious choice. Let's say that creates a 5 percent lift in how much time people spend on YouTube. So Facebook is sitting there watching their traffic get siphoned away, and Facebook says we have to make our videos auto-play, too.\" (Neither Google nor Facebook returned a request for comment.)\u003c/p>\n\u003cp>Facebook, meanwhile, has every incentive to keep you mousing through its news feed so it can sell more ads. Harris says that's one reason the company uses continuous scroll, so that new content will keep opening up as you hit the bottom of the page. But he thinks a more ethical design would be to enable what an individual user wants to do at any given moment.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"Let's say \u003c/span>\u003cspan style=\"font-weight: 400\">your friend texts you that dinner's off,\" he says. \"\u003c/span>\u003cspan style=\"font-weight: 400\">So there you are with \u003c/span>\u003cspan style=\"font-weight: 400\">no plans, and you\u003c/span>\u003cspan style=\"font-weight: 400\"> open up Facebook. A\u003c/span>\u003cspan style=\"font-weight: 400\">t that moment, Facebook has \u003c/span>\u003cspan style=\"font-weight: 400\">about 1,000 people whose job is to get you to just click and scroll and \u003c/span>\u003cspan style=\"font-weight: 400\">watch stuff on the news feed. And that will work. You'll probably end up \u003c/span>\u003cspan style=\"font-weight: 400\">sitting there, an hour later, just kind of having scrolled through the news feed.\"\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">At which point, says Harris, you will have fulfilled Facebook's mission, but perhaps not your own. \u003c/span>\u003c/p>\n\u003caside class=\"pullquote alignright\">'It's not that we \u003cem>shouldn't\u003c/em> be concerned about book burning, but we \u003cem>should\u003c/em> be concerned about a society that distracts us from even wanting to read.' \u003ccite>Tristan Harris, former Google design ethicist\u003c/cite>\u003c/aside>\n\u003cp>But what if Facebook actually asked you what you wanted to do, apart from just using Facebook? Like perhaps finding other people who have no plans?\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"It’s about agency,\" says Harris. \"Facebook would have to have some way before you just get dropped in the newsfeed, to say, 'What do you want right now?'\u003c/span>\u003c/p>\n\u003cp>B.J. Fogg runs the Persuasive Technology Lab at Stanford, which teaches students to use these sticky techniques. Many employees of top tech companies, including a cofounder of Instagram, have participated in the lab.\u003c/p>\n\u003cp>Fogg says he got to know some of the early Facebook employees, and found them genuinely motivated by a desire to do good.\u003c/p>\n\u003cp>\"The individual people at Facebook, the people that I met, really wanted to make the world more harmonious, bring people together, create empathy and so on,\" he says.\u003c/p>\n\u003cp>\"Where I think Tristan (Harris) and I would agree a lot is that often their business goals can be at odds with the human-centered approach to design. There's a conflict there between what they need to do as an advertising company and what's going to be really good for people.\"\u003c/p>\n\u003cp>\u003cstrong>Amusing Ourselves to Death\u003c/strong>\u003c/p>\n\u003cp>The reason this matters so much is that technology is going to get more and more persuasive, says Harris.\u003c/p>\n\u003cp>\"We're sitting \u003cspan style=\"font-weight: 400\">at the very edge of what will become a virtual reality and \u003c/span>\u003cspan style=\"font-weight: 400\">augmented reality world. \u003c/span>\u003cspan style=\"font-weight: 400\">If those worlds are e\u003c/span>\u003cspan style=\"font-weight: 400\">ven more persuasive in getting us to spend our time there, where is hum\u003c/span>\u003cspan style=\"font-weight: 400\">an agency in that process?\" \u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">And then a warning.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\"We have to have that conversation now because right now it's \u003c/span>\u003cspan style=\"font-weight: 400\">driving toward not a good direction.\"\u003c/span>\u003c/p>\n\u003caside class=\"pullquote alignright\">'We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior ... .'\u003ccite>Ramsay Brown, co-founder, Dopamine Labs\u003c/cite>\u003c/aside>\n\u003cp>He cited a 1985 book, \"\u003ca href=\"https://en.wikipedia.org/wiki/Amusing_Ourselves_to_Death\" target=\"_blank\" rel=\"noopener noreferrer\">Amusing Ourselves to Death\u003c/a>,\" by Neil Postman, that distinguished between two dystopian visions.\u003c/p>\n\u003cp>\"There's one that most people already know: the \"1984\" Big Brother, surveillance future. We have all been trained to look out for that.\u003c/p>\n\u003cp>\"But there is this subtler second vision of power, which was the Aldous Huxley vision in \"\u003ca href=\"https://en.wikipedia.org/wiki/Brave_New_World\" target=\"_blank\" rel=\"noopener noreferrer\">Brave New World\u003c/a>,\" that's so good at giving us amusement and little bits of trivia. In other words, it's not that we \u003cem>shouldn't\u003c/em> be concerned about book burning, but we \u003cem>should\u003c/em> be concerned about a society that distracts us from even wanting to read.\"\u003c/p>\n\u003cp>\u003cstrong>It's the Dopamine\u003c/strong>\u003c/p>\n\u003cp>Ramsay Brown is the co-founder of \u003ca href=\"https://usedopamine.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Dopamine Labs\u003c/a>, which uses artificial intelligence and neuroscience to help app writers attract and retain users.\u003c/p>\n\u003cp>Dopamine Labs makes no bones about what it's trying to do. From a \u003ca href=\"https://usedopamine.com/assets/pdf/Dopamine%20Labs%20Case%20Studies.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">promotional document\u003c/a> on its website.:\u003c/p>\n\u003cblockquote>\u003cp>Keeping users engaged isn’t luck: it’s science. Give users the right \u003ca href=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/burst.jpg\">\u003cimg class=\"alignnone size-full wp-image-392383\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/05/burst.jpg\" alt=\"\" width=\"71\" height=\"63\">\u003c/a> of dopamine at the right moment and they’ll stay longer and use your app more.\"\u003c/p>\u003c/blockquote>\n\u003cp>Dopamine is a neurotransmitter associated with rewards and addictive substances. The company is not just being glib when it says it will deliver the chemical to users. Dr. Elias Aboujaoude, the director of Stanford’s Obsessive Compulsive Disorder Clinic, told KQED's McClurg that dopamine and other feel-good brain chemicals spike in people who compulsively use the internet.\u003c/p>\n\u003cp>Brown told me that social media companies use a concept known as variable rewards, something that slot machines use to hook gamblers, to similarly keep users clicking.\u003c/p>\n\u003cp>\"The brain isn't particularly craving any one little feel-good signal as much as it does a really good rhythm and pattern,\" Brown said. Both he and Harris say Facebook and Instagram tailor the timing of the \"notifications\" they deliver to users -- the messages you get that are indicated by a number in red at the top right of the screen -- in order to deliver shots of dopamine to users at times determined by an algorithm.\u003c/p>\n\u003cp>\"Sometimes there’s nothing waiting for you, sometimes there’s a friend request or someone wrote on your wall,\" Brown told me. \"Sometimes there’s just kind of like filler crap. It’s not pertinent to your life, but Facebook's algorithms have figured out that showing it to you then is going to be slightly more surprising then not showing it to you at all or showing it to you later.\"\u003c/p>\n\u003cp>These patterns will keep you coming back.\u003c/p>\n\u003cp>I asked Brown how he knew that's what Facebook was doing.\u003c/p>\n\u003cp>\"It's obvious to anyone who knows the techniques,\" he said.\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/gvQxtotEX-M'\n title='//www.youtube.com/embed/gvQxtotEX-M'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>In the \"60 Minutes\" segment, Larry Rosen, a professor of psychology at California State University, Dominguez Hills, who researches the psychology of tech, said typically, people check their phones every 15 minutes or less. They're not just craving dopamine; he said they're seeking relief from the stress hormone cortisol.\u003c/p>\n\u003cp>\"Half of the time, they check their phone, there’s no alert, no notification,\" said Rosen. \"It’s coming from inside their head, telling them, 'Gee I haven’t checked on Facebook for a while, I haven’t checked on this Twitter feed for a while. I wonder if someone commented on my Instagram post. That then generates cortisol and it starts to make you anxious. Eventually your goal is to get rid of that anxiety, so you check in.\"\u003c/p>\n\u003cp>As Anderson Cooper of \"60 Minutes\" put it: \"Their research suggests our phones are keeping us in a continual state of anxiety in which the only antidote is the phone.\"\u003c/p>\n\u003cp>\u003cstrong>Doing Good\u003c/strong>\u003c/p>\n\u003cp>Ramsay Brown says his own company uses this type of research to help only businesses or organizations it has determined are trying to do good.\u003c/p>\n\u003cp>\"To break the habits we don't want in ourselves or make the habits we do want in ourselves,\" as he puts it.\u003c/p>\n\u003cp>To that end, Dopamine Labs created an \u003ca href=\"http://youjustneedspace.com/\" target=\"_blank\" rel=\"noopener noreferrer\">app\u003c/a> called \"Space,\" intended to help users break troublesome online habits by creating a delay before certain apps will open.\u003c/p>\n\u003cp>Apple initially denied the app for placement in its app store. Brown says he was told by an Apple rep that the rejection came because any app that encouraged people to use other apps less was inappropriate for the store. After the \"60 Minutes\" segment aired, Apple \u003ca href=\"https://itunes.apple.com/us/app/space-because-you-need-a-breather/id1187106675?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">accepted \u003c/a>the app. (An Apple spokesperson said the rejection had to do with a technical issue and that \"The adjustment had nothing to do with whether the app discouraged people from using other apps or not.\")\u003c/p>\n\u003cp>Even though Dopamine Labs might choose clients according to its own definition of doing good, I wondered if the application of techniques that are as powerful and potentially insidious as he and other researchers say they are is justified, no matter what the product.\u003c/p>\n\u003cp>\"We are in a bit of a Robert Oppenheimer moment,\" Brown said, citing the scientist who is often called the father of the atomic bomb, and who later expressed a deep ambivalence about his work\u003cb>.\u003c/b>\u003c/p>\n\u003cp>\"We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some nobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior in ways that, unbeknownst to them, feel second-nature but are really by design.\"\u003c/p>\n\u003cp>\"Which means that there's a deep ethical imperative for us to use it for good.\"\u003c/p>\n\u003cp>\u003cstrong>So What's the Harm?\u003c/strong>\u003c/p>\n\u003cp>As KQED's McClurg reported, addictions to social media, video games, texting, shopping and pornography are not officially listed disorders in the Diagnostic and Statistical Manual of Mental Disorders. A consensus is growing, however, that compulsive online behavior is doing real harm.\u003c/p>\n\u003cp>Hundreds of papers have been written on the \u003ca href=\"https://ww2.kqed.org/futureofyou/2016/07/06/does-facebook-really-make-you-depressed/\" target=\"_blank\" rel=\"noopener noreferrer\">negative consequences of using Facebook\u003c/a>, alone. While some studies have also shown positive effects, Jean Twenge, a professor of psychology at San Diego State University and the author of \"Generation Me,\" says more rigorous research has come to a more negative conclusion.\u003c/p>\n\u003cp>“Its pretty clear these days that spending more time on social media leads to a\u003ca href=\"https://www.ncbi.nlm.nih.gov/pubmed/28093386\" target=\"_blank\" rel=\"noopener noreferrer\"> more negative mood\u003c/a>,” she said.\u003c/p>\n\u003cp>Twenge says her research shows that the proliferation of the smartphone is having big effects on people born around 1995. She say that's when the millennial generation morphs into \"iGen\" -- also known as \u003ca href=\"https://en.wikipedia.org/wiki/Generation_Z\" target=\"_blank\" rel=\"noopener noreferrer\">Generation Z\u003c/a>.\u003c/p>\n\u003cp>She pointed to the \u003ca href=\"https://www.bls.gov/emp/ep_table_303.htm\" target=\"_blank\" rel=\"noopener noreferrer\">plummeting employment rate of young men\u003c/a> as one macro-development related to iGen, and \u003cspan style=\"font-weight: 400\">cited \u003c/span>the work of University of Chicago economist Erik Hurst. Last year, in a university \u003ca href=\"https://bfi.uchicago.edu/news/scholar-profile/faculty-spotlight-erik-hurst\" target=\"_blank\" rel=\"noopener noreferrer\">profile\u003c/a>, Hurst discussed his research on the dwindling percentage of young males without a college degree in the labor force and this trend's connection to leisure-time technology:\u003c/p>\n\u003cblockquote>\u003cp>In the 2000s, employment rates for this group dropped sharply – more than in any other group. We have determined that, in general, they are not going back to school or switching careers, so what are they doing with their time? The hours that they are not working have been replaced almost one for one with leisure time. Seventy-five percent of this new leisure time falls into one category: video games. The average low-skilled, unemployed man in this group plays video games an average of 12, and sometimes upwards of 30 hours per week. This change marks a relatively major shift that makes me question its effect on their attachment to the labor market.\u003c/p>\u003c/blockquote>\n\u003cp>\u003cstrong>The Attention Economy\u003c/strong>\u003c/p>\n\u003cp>BJ Fogg says a lot of persuasion methods that Facebook and other tech companies use are not really new.\u003c/p>\n\u003cp>He gave the example of Facebook birthday reminders, which often draw people back into the site to wish someone happy birthday. \"Reminders are not new,\" he said, citing Hallmark TV commercials about mother's day, for example. \"W\u003cspan style=\"line-height: 1.5\">hat ‘s different today is that machines are being created to use these techniques.\"\u003c/span>\u003c/p>\n\u003cp>At this point, I am reminded that those of us who create text for public consumption have also been in the business of attention-grabbing for quite some time. This \u003ca href=\"https://ww2.kqed.org/futureofyou/2017/05/12/how-the-media-came-to-embrace-clickbait-an-internet-history/\" target=\"_blank\" rel=\"noopener noreferrer\">excerpt\u003c/a> we recently posted from Tim Wu's book \"The Attention Merchants,\" is instructive; it takes you through the evolution and eventual mainstream adoption of clickbait -- those headlines that contain just the right words to whet your appetite for a click.\u003c/p>\n\u003cp>While we here at KQED have yet to hire a an actual neuroscientist to help us craft the perfect syntactic arrangement to make our post on the \u003ca href=\"https://ww2.kqed.org/science/2017/04/25/volunteer-brown-pelican-count-aims-to-measure-recovery-of-once-endangered-birds/\" target=\"_blank\" rel=\"noopener noreferrer\">California brown pelican count\u003c/a> irresistible to a mass audience, we have sat through any number of workshops led by self-styled audience-whisperers. And we do use software tools to try to figure out what works and what doesn't in terms of getting people to read an article.\u003c/p>\n\u003cp>Isn't that, crudely, \u003cem>some\u003c/em> form of brain hacking?\u003c/p>\n\u003cp>The point being: \u003cem>Everyone\u003c/em> is in quest of your eyeballs. The question is how far will people go to get them. Where the line gets crossed from superior business model to dirty rotten trick is the subject of much debate, from the halls of government to academia to Thanksgiving brouhahas.\u003c/p>\n\u003cp>On the \"60 Minutes\" segment, Gabe Zichermann, who consults for companies on how to use \"\u003ca href=\"https://en.wikipedia.org/wiki/Gamification\" target=\"_blank\" rel=\"noopener noreferrer\">gamification\u003c/a>\" to make their digital products more appealing, argued that attracting audience is simply the name of the game.\u003c/p>\n\u003cp>\"Asking technology companies, asking content creators to be less good at what they do feels like a ridiculous ask,\" he said. \"It feels impossible. And also it’s very anti-capitalistic. This isn’t the system that we live in.\"\u003c/p>\n\u003cp>The other side of that, expressed by Bill Maher in his televised rant:\u003c/p>\n\u003cp>\"The moral rot in this country began when corporate America decided it wasn’t enough to just successfully sell your product; people needed to be addicted to it.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Meantime, while you wait for society to figure this issue out, it's probably best to take matters into your own compulsively typing hands. If you've ever said \"I wish I knew how to quit you\" to your phone, see Lesley McClurg's post, '\u003ca href=\"https://ww2.kqed.org/futureofyou/2016/10/24/help-my-phone-is-ruining-my-life-8-tips-for-the-addicted\" target=\"_blank\" rel=\"noopener noreferrer\">Help! My Phone is Ruining My Life!\u003c/a>' for \u003ca href=\"https://ww2.kqed.org/futureofyou/2016/10/19/help-my-phone-is-ruining-my-life-8-tips-for-the-addicted/#tips\" target=\"_blank\" rel=\"noopener noreferrer\">eight tips\u003c/a> on how to detach.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/379828/tech-insiders-call-out-facebook-for-literally-manipulating-your-brain","authors":["80"],"categories":["futureofyou_452","futureofyou_1","futureofyou_73","futureofyou_1061"],"tags":["futureofyou_235","futureofyou_178","futureofyou_131","futureofyou_1183"],"featImg":"futureofyou_397048","label":"source_futureofyou_379828"},"futureofyou_371613":{"type":"posts","id":"futureofyou_371613","meta":{"index":"posts_1591205157","site":"futureofyou","id":"371613","score":null,"sort":[1492439431000]},"guestAuthors":[],"slug":"theres-growing-consensus-the-internet-is-addictive","title":"After Compulsively Watching YouTube, Teen Girl Lands in Rehab","publishDate":1492439431,"format":"standard","headTitle":"KQED Future of You | KQED Science","labelTerm":{},"content":"\u003cp>When her youngest daughter, Olivia, was in middle school, Mary watched her disappear behind a screen. (Names have been changed to protect the family's identities). Her once bubbly daughter went from hanging out with a few close friends after school to isolating in her room for hours at a time.\u003c/p>\n\u003cp>\"She started just laying there not moving and just being on the phone,\" says Mary. \"I was at a loss about what to do.\"\u003c/p>\n\u003caside class=\"pullquote alignright\">'I got the idea to overdose online. I was researching how many pills I had to take to die.'\u003ccite>Olivia, 13\u003c/cite>\u003c/aside>\n\u003cp>Olivia had always been kind of a nerd, a straight-A student who sang in a competitive choir. But she desperately wanted to be popular, and the cool kids talked \u003cem>a lot\u003c/em> about their latest YouTube favorites.\u003c/p>\n\u003cp>“I started trying to watch as many videos as I could, so, like, I knew as much as they did,” says Olivia. “The second I got out of school, I was checking my phone.”\u003c/p>\n\u003cp>At her house in the Oakland hills, Olivia would dart to her room, where she’d curl up until after dark, watching video after video. When she finally emerged, she says, she was often bleary-eyed, hazy and slightly wired.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Mary says she was walking on eggshells around her daughter; Olivia was often in a foul mood and quick to anger after staring at her small screen for hours.\u003c/p>\n\u003cp>\u003cstrong>Videos Turn Violent\u003c/strong>\u003c/p>\n\u003cp>Over time, Olivia started watching videos of girls fighting each other. They'd pull each other's hair, scratch violently and sometimes knock each other out. Olivia and her friends rooted for certain fighters.\u003c/p>\n\u003cp>\"I think it was just fun to watch because they would make me laugh,\" Olivia recalls. \"And at that time I was having a pretty hard time dealing with depression and anxiety.”\u003c/p>\n\u003cp>Olivia’s parents were arguing a lot and she wasn’t connecting with her dad at all. Then her grandmother died. For the first time in her life, it was tough to keep up with school.\u003c/p>\n\u003cp>[contextly_sidebar id=\"GyRdLxMHzfLU2EZ6BrI84PTmEB6oG8LQ\"]“She woke up one morning really depressed, and I brought her to the hospital,\" Mary says, lowering her eyes. Olivia had received a poor grade on a test and told her mom she wanted to hang herself, so she spent nearly a week at a psychiatric hospital under suicide watch.\u003c/p>\n\u003cp>When she was released, she started clicking on how-to videos about ways to commit suicide. “I got the idea to overdose online,\" says Olivia. \"I was researching how many pills I had to take to die.\"\u003c/p>\n\u003cp>Three weeks later, she ended up in the hospital again after downing a bottle of Tylenol.\u003c/p>\n\u003cp>\"She was home alone and we had been told to lock it up, but we just didn’t think this would ever happen,\" says Mary, who is now in tears.\u003c/p>\n\u003cp>Olivia's parents were shattered, and desperate to find a way to help their daughter.\u003c/p>\n\u003cfigure id=\"attachment_375516\" class=\"wp-caption alignright\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-375516\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/04/Olivia-800x533.jpg\" alt=\"Olivia plugged in to all her devices. \" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1920x1280.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1180x787.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-960x640.jpg 960w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-520x347.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Olivia, plugged in to all her devices. \u003ccite>(Paradigm)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>Road to Recovery \u003c/strong>\u003c/p>\n\u003cp>When Olivia was released from her second hospital stay, her family checked her into an addiction recovery center for teens called \u003ca href=\"http://paradigmsanfrancisco.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Paradigm\u003c/a>. The high-end facility is a converted mansion at the end of a winding road in San Rafael. The family is tapping their retirement accounts to pay the $60,000 fee for Olivia’s six-week, in-patient stay.\u003c/p>\n\u003cp>Jeff Nalin, head psychologist and co-founder of Paradigm, has been treating teens for substance abuse for more than 20 years. In the last few, he says, he’s seen an increasing number of cases similar to Olivia's. She was diagnosed with depression that led to compulsive internet use.\u003c/p>\n\u003cp>The teens are using smartphones and tablets for the same reasons they’d turn to hard drugs \u003cspan style=\"font-weight: 400\">— \u003c/span>\u003cspan style=\"line-height: 1.5\">to numb themselves from what’s really going on inside, he said. \u003c/span>\u003c/p>\n\u003cp>\"I describe a lot of the kids that we see as having just stuck a cork in the volcano,” says Nalin. “Underneath there's this rumbling going on, but it just rumbles and rumbles until it blows. And it blows with the emergence of a depression or it emerges with a suicide attempt.”\u003c/p>\n\u003cp>Most teens come to Paradigm because they've hit bottom in the same way an addict will. But the treatment for internet addiction is trickier, because you can’t really function in today's society without interacting with the digital world.\u003c/p>\n\u003cp>“The best analogy is when you have something like an eating disorder,\" says Nalin. \"You cannot be clean and sober from food. So, you have to learn the skills to deal with it.”\u003c/p>\n\u003cp>\u003cstrong>When Does Obsession Become Addiction?\u003cbr>\n\u003c/strong>\u003c/p>\n\u003cp>Digital addictions, whether to social media, video games, texting, shopping or pornography, are not official mental disorders listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM). But researchers see the same patterns in digital addictions as in other substance abuse.\u003c/p>\n\u003cp>“Addiction begins with intermittent to recreational use, then progresses into daily use, and then progresses into consequential use, which in some cases will progress to life-threatening use,” says Anna Lembke, a Stanford University psychiatrist and addiction expert. “That’s followed by a pattern of consequences like insomnia, dysfunctional relationships and absent days at work or school. That’s the natural narrative arc of any addiction, and the same is true with an internet addiction.”\u003c/p>\n\u003caside class=\"pullquote alignright\">'There are studies that have looked at people's brains while they're online, and their brains start looking like those of someone who has a substance use disorder. Similar pathways seem activated.'\u003ccite>Elias Aboujaoude,\u003cbr>\nStanford University\u003c/cite>\u003c/aside>\n\u003cp>China has labeled internet addiction as a mental disorder, and that's surprising \u003cspan style=\"font-weight: 400\">— \u003c/span>historically the Chinese have called addiction a moral failing rather than a clinical disorder.\u003c/p>\n\u003cp>Some experts attribute China's change in attitude to the widespread involvement of middle- and upper-class Chinese adolescents in addictive behavior. “A little like our opioid addiction here,\" says Lembke. \"People say no one cared about the opioid epidemic until it affected white suburban kids.”\u003c/p>\n\u003cp>Lembke predicts internet addiction will become a validated clinical diagnosis in the U.S. as more and more cases mirror Olivia’s.\u003c/p>\n\u003cp>Dr. Elias Aboujaoude, a psychiatrist and the director of Stanford's Obsessive Compulsive Disorder Clinic, says there’s also increasing physiological evidence that the internet is addictive. “There are studies that have looked at people's brains while they're online, and their brains start looking like those of someone who has a substance abuse disorder. Similar pathways seem activated.”\u003c/p>\n\u003cp>He also says feel-good brain chemicals like dopamine that spike in a heroin addict also become elevated in people who compulsively use the internet. Tolerance also builds, says Aboujaoude, just as it does with hard drugs. “People needing more and more time on a particular online video game, for example, to get the same kind of euphoric feeling.”\u003c/p>\n\u003cp>Psychologists are still studying whether it is the internet itself that is addictive or specific behaviors people engage in while online, like shopping, video games, pornography and gambling.\u003c/p>\n\u003cp>\"My view is that it is both,\" says Aboujaoude. \"These behaviors have long been known to be addictive, but the internet, in part by making them so easily accessible, changes the equation and increases the likelihood that they will become addictive.\"\u003c/p>\n\u003cp>Some experts compare internet addiction to gambling addiction. Even though most of the time when you sit in front of a slot machine you don’t win, every once in a while you do. And that intermittent reward is what hooks people.\u003c/p>\n\u003cp>Think about your own devices. Most of the time when your phone dings, the notification is about something trivial, but every once in a while it's meaningful \u003cspan style=\"font-weight: 400\">— \u003c/span>like an alert that someone has tagged you in a Facebook photo. Experts say that kind of message is irresistible.\u003c/p>\n\u003caside class=\"pullquote alignright\">'If we see kids playing video games or watching YouTube videos, in our eyes it’s as if they’re wasting their time and not being productive ... But for that generation, that’s their pixelated playground.\u003ccite>Patrick Markey, professor of psychology, Villanova University\u003c/cite>\u003c/aside>\n\u003cp>Still, not everyone is convinced that \"addiction\" is the right way to think about this compulsion. \u003ca href=\"http://www.stetson.edu/other/faculty/profiles/christopher-ferguson.php\">Chris Ferguson\u003c/a>, a psychologist at Stetson University, believes moral panic is fueling the rush to label the problem an addiction. \"Sometimes with new technology you see these heightened claims of harm, these exaggerated focuses on the detriment of the new media.\"\u003c/p>\n\u003cp>\u003ca href=\"http://interpersonalresearch.weebly.com/dr-patrick-markey.html\">Patrick Markey\u003c/a>, a professor of psychology at Villanova University, agrees that society should go slow in using the \"addiction\" label. He worries some researchers are casting an age bias on younger generations.\u003c/p>\n\u003cp>\"If we see kids playing video games or watching YouTube videos, in our eyes it's as if they're wasting their time and not being productive,\" Markey says. \"We might want them to be outside playing baseball or something, but for that generation that's their pixelated playground. It might not be a sign of a pathological behavior.\"\u003c/p>\n\u003cp>Markey acknowledges it's possible to spend too much time interacting with a screen. But both he and Ferguson believe that spending long hours on the internet falls into the same category as other behaviors that healthy people can overindulge in — like sex, food, exercise, religion and work.\u003c/p>\n\u003cp>\"There's no agreement about whether these pathological behavioral disorders are really the same things as substance abuse addictions,\" says Ferguson. \"But in my opinion they're not comparable to, say, methamphetamine addiction or heroin addiction.\"\u003c/p>\n\u003cp>\u003cstrong>A Crusade for Change\u003c/strong>\u003c/p>\n\u003cp>Even as researchers debate whether the internet is clinically addictive, many if not most of us feel tethered to our devices. That's not a coincidence. Tech companies are invested in hooking people into spending more and more time online, and they're getting better and better at it, says Tristan Harris, a former design ethicist at Google. His job, he says, was to help the company create products that \u003cem>weren't\u003c/em> inherently manipulative.\u003c/p>\n\u003cp>“When you look at the Facebook news feed, it's not just some neutral thing,\" Harris explains. \"That’s powered by massive farms of computers who are calculating with Ph.D.s and large data sets: how I can get you to scroll.”\u003c/p>\n\u003cp>Harris quit Google to form a nonprofit called \u003ca href=\"http://www.timewellspent.io/\" target=\"_blank\" rel=\"noopener noreferrer\">Time Well Spent\u003c/a>, because, he says, he was disgusted by the tech industry’s race for our attention.\u003c/p>\n\u003cp>“Never before in history have a handful of technology designers working at three tech companies influenced how a billion people spend their attention,” Harris says.\u003c/p>\n\u003cp>He's on a crusade to inspire Facebook, Google and Apple to design products that don’t deliberately manipulate kids like Olivia.\u003c/p>\n\u003cp>Back at Paradigm, Olivia is getting ready for a session with her therapist, who will help her integrate her devices back into her life. Olivia says she’s petrified to check her Instagram and Snapchat accounts when she powers up her phone for the first time. “I'm worried about when I do go back on my phone what’s going to be there,\" Olivia says in a trembling voice. \"What have people been sending me?\"\u003c/p>\n\u003cp>When she returns to school this week, Olivia says she doesn't plan to isolate herself again. In fact, she's asked her mom to restrict her phone use, so that she can't use the phone when she's alone. Instead, she’ll be talking to her therapist about what's going in her life, in outpatient treatment after school four days a week, for at least another month.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>This post has been edited.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"A teenaged girl turned to online videos to be like the cool kids. Here's the story of what went wrong, and a look at whether compulsive internet use is really an addiction.","status":"publish","parent":0,"modified":1569282199,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":50,"wordCount":1997},"headData":{"title":"After Compulsively Watching YouTube, Teen Girl Lands in Rehab | KQED","description":"A teenaged girl turned to online videos to be like the cool kids. Here's the story of what went wrong, and a look at whether compulsive internet use is really an addiction.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"After Compulsively Watching YouTube, Teen Girl Lands in Rehab","datePublished":"2017-04-17T14:30:31.000Z","dateModified":"2019-09-23T23:43:19.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"371613 https://ww2.kqed.org/futureofyou/?p=371613","disqusUrl":"https://ww2.kqed.org/futureofyou/2017/04/17/theres-growing-consensus-the-internet-is-addictive/","disqusTitle":"After Compulsively Watching YouTube, Teen Girl Lands in Rehab","source":"Your Brain on Tech","audioUrl":"http:www.kqed.org/.stream/anon/radio//2017/04/WEBInternetAddictionMcClurgr170417.mp3","path":"/futureofyou/371613/theres-growing-consensus-the-internet-is-addictive","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>When her youngest daughter, Olivia, was in middle school, Mary watched her disappear behind a screen. (Names have been changed to protect the family's identities). Her once bubbly daughter went from hanging out with a few close friends after school to isolating in her room for hours at a time.\u003c/p>\n\u003cp>\"She started just laying there not moving and just being on the phone,\" says Mary. \"I was at a loss about what to do.\"\u003c/p>\n\u003caside class=\"pullquote alignright\">'I got the idea to overdose online. I was researching how many pills I had to take to die.'\u003ccite>Olivia, 13\u003c/cite>\u003c/aside>\n\u003cp>Olivia had always been kind of a nerd, a straight-A student who sang in a competitive choir. But she desperately wanted to be popular, and the cool kids talked \u003cem>a lot\u003c/em> about their latest YouTube favorites.\u003c/p>\n\u003cp>“I started trying to watch as many videos as I could, so, like, I knew as much as they did,” says Olivia. “The second I got out of school, I was checking my phone.”\u003c/p>\n\u003cp>At her house in the Oakland hills, Olivia would dart to her room, where she’d curl up until after dark, watching video after video. When she finally emerged, she says, she was often bleary-eyed, hazy and slightly wired.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Mary says she was walking on eggshells around her daughter; Olivia was often in a foul mood and quick to anger after staring at her small screen for hours.\u003c/p>\n\u003cp>\u003cstrong>Videos Turn Violent\u003c/strong>\u003c/p>\n\u003cp>Over time, Olivia started watching videos of girls fighting each other. They'd pull each other's hair, scratch violently and sometimes knock each other out. Olivia and her friends rooted for certain fighters.\u003c/p>\n\u003cp>\"I think it was just fun to watch because they would make me laugh,\" Olivia recalls. \"And at that time I was having a pretty hard time dealing with depression and anxiety.”\u003c/p>\n\u003cp>Olivia’s parents were arguing a lot and she wasn’t connecting with her dad at all. Then her grandmother died. For the first time in her life, it was tough to keep up with school.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>“She woke up one morning really depressed, and I brought her to the hospital,\" Mary says, lowering her eyes. Olivia had received a poor grade on a test and told her mom she wanted to hang herself, so she spent nearly a week at a psychiatric hospital under suicide watch.\u003c/p>\n\u003cp>When she was released, she started clicking on how-to videos about ways to commit suicide. “I got the idea to overdose online,\" says Olivia. \"I was researching how many pills I had to take to die.\"\u003c/p>\n\u003cp>Three weeks later, she ended up in the hospital again after downing a bottle of Tylenol.\u003c/p>\n\u003cp>\"She was home alone and we had been told to lock it up, but we just didn’t think this would ever happen,\" says Mary, who is now in tears.\u003c/p>\n\u003cp>Olivia's parents were shattered, and desperate to find a way to help their daughter.\u003c/p>\n\u003cfigure id=\"attachment_375516\" class=\"wp-caption alignright\" style=\"max-width: 800px\">\u003cimg class=\"size-medium wp-image-375516\" src=\"https://ww2.kqed.org/futureofyou/wp-content/uploads/sites/13/2017/04/Olivia-800x533.jpg\" alt=\"Olivia plugged in to all her devices. \" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1920x1280.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-1180x787.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-960x640.jpg 960w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/13/2017/04/Olivia-520x347.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Olivia, plugged in to all her devices. \u003ccite>(Paradigm)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>Road to Recovery \u003c/strong>\u003c/p>\n\u003cp>When Olivia was released from her second hospital stay, her family checked her into an addiction recovery center for teens called \u003ca href=\"http://paradigmsanfrancisco.com/\" target=\"_blank\" rel=\"noopener noreferrer\">Paradigm\u003c/a>. The high-end facility is a converted mansion at the end of a winding road in San Rafael. The family is tapping their retirement accounts to pay the $60,000 fee for Olivia’s six-week, in-patient stay.\u003c/p>\n\u003cp>Jeff Nalin, head psychologist and co-founder of Paradigm, has been treating teens for substance abuse for more than 20 years. In the last few, he says, he’s seen an increasing number of cases similar to Olivia's. She was diagnosed with depression that led to compulsive internet use.\u003c/p>\n\u003cp>The teens are using smartphones and tablets for the same reasons they’d turn to hard drugs \u003cspan style=\"font-weight: 400\">— \u003c/span>\u003cspan style=\"line-height: 1.5\">to numb themselves from what’s really going on inside, he said. \u003c/span>\u003c/p>\n\u003cp>\"I describe a lot of the kids that we see as having just stuck a cork in the volcano,” says Nalin. “Underneath there's this rumbling going on, but it just rumbles and rumbles until it blows. And it blows with the emergence of a depression or it emerges with a suicide attempt.”\u003c/p>\n\u003cp>Most teens come to Paradigm because they've hit bottom in the same way an addict will. But the treatment for internet addiction is trickier, because you can’t really function in today's society without interacting with the digital world.\u003c/p>\n\u003cp>“The best analogy is when you have something like an eating disorder,\" says Nalin. \"You cannot be clean and sober from food. So, you have to learn the skills to deal with it.”\u003c/p>\n\u003cp>\u003cstrong>When Does Obsession Become Addiction?\u003cbr>\n\u003c/strong>\u003c/p>\n\u003cp>Digital addictions, whether to social media, video games, texting, shopping or pornography, are not official mental disorders listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM). But researchers see the same patterns in digital addictions as in other substance abuse.\u003c/p>\n\u003cp>“Addiction begins with intermittent to recreational use, then progresses into daily use, and then progresses into consequential use, which in some cases will progress to life-threatening use,” says Anna Lembke, a Stanford University psychiatrist and addiction expert. “That’s followed by a pattern of consequences like insomnia, dysfunctional relationships and absent days at work or school. That’s the natural narrative arc of any addiction, and the same is true with an internet addiction.”\u003c/p>\n\u003caside class=\"pullquote alignright\">'There are studies that have looked at people's brains while they're online, and their brains start looking like those of someone who has a substance use disorder. Similar pathways seem activated.'\u003ccite>Elias Aboujaoude,\u003cbr>\nStanford University\u003c/cite>\u003c/aside>\n\u003cp>China has labeled internet addiction as a mental disorder, and that's surprising \u003cspan style=\"font-weight: 400\">— \u003c/span>historically the Chinese have called addiction a moral failing rather than a clinical disorder.\u003c/p>\n\u003cp>Some experts attribute China's change in attitude to the widespread involvement of middle- and upper-class Chinese adolescents in addictive behavior. “A little like our opioid addiction here,\" says Lembke. \"People say no one cared about the opioid epidemic until it affected white suburban kids.”\u003c/p>\n\u003cp>Lembke predicts internet addiction will become a validated clinical diagnosis in the U.S. as more and more cases mirror Olivia’s.\u003c/p>\n\u003cp>Dr. Elias Aboujaoude, a psychiatrist and the director of Stanford's Obsessive Compulsive Disorder Clinic, says there’s also increasing physiological evidence that the internet is addictive. “There are studies that have looked at people's brains while they're online, and their brains start looking like those of someone who has a substance abuse disorder. Similar pathways seem activated.”\u003c/p>\n\u003cp>He also says feel-good brain chemicals like dopamine that spike in a heroin addict also become elevated in people who compulsively use the internet. Tolerance also builds, says Aboujaoude, just as it does with hard drugs. “People needing more and more time on a particular online video game, for example, to get the same kind of euphoric feeling.”\u003c/p>\n\u003cp>Psychologists are still studying whether it is the internet itself that is addictive or specific behaviors people engage in while online, like shopping, video games, pornography and gambling.\u003c/p>\n\u003cp>\"My view is that it is both,\" says Aboujaoude. \"These behaviors have long been known to be addictive, but the internet, in part by making them so easily accessible, changes the equation and increases the likelihood that they will become addictive.\"\u003c/p>\n\u003cp>Some experts compare internet addiction to gambling addiction. Even though most of the time when you sit in front of a slot machine you don’t win, every once in a while you do. And that intermittent reward is what hooks people.\u003c/p>\n\u003cp>Think about your own devices. Most of the time when your phone dings, the notification is about something trivial, but every once in a while it's meaningful \u003cspan style=\"font-weight: 400\">— \u003c/span>like an alert that someone has tagged you in a Facebook photo. Experts say that kind of message is irresistible.\u003c/p>\n\u003caside class=\"pullquote alignright\">'If we see kids playing video games or watching YouTube videos, in our eyes it’s as if they’re wasting their time and not being productive ... But for that generation, that’s their pixelated playground.\u003ccite>Patrick Markey, professor of psychology, Villanova University\u003c/cite>\u003c/aside>\n\u003cp>Still, not everyone is convinced that \"addiction\" is the right way to think about this compulsion. \u003ca href=\"http://www.stetson.edu/other/faculty/profiles/christopher-ferguson.php\">Chris Ferguson\u003c/a>, a psychologist at Stetson University, believes moral panic is fueling the rush to label the problem an addiction. \"Sometimes with new technology you see these heightened claims of harm, these exaggerated focuses on the detriment of the new media.\"\u003c/p>\n\u003cp>\u003ca href=\"http://interpersonalresearch.weebly.com/dr-patrick-markey.html\">Patrick Markey\u003c/a>, a professor of psychology at Villanova University, agrees that society should go slow in using the \"addiction\" label. He worries some researchers are casting an age bias on younger generations.\u003c/p>\n\u003cp>\"If we see kids playing video games or watching YouTube videos, in our eyes it's as if they're wasting their time and not being productive,\" Markey says. \"We might want them to be outside playing baseball or something, but for that generation that's their pixelated playground. It might not be a sign of a pathological behavior.\"\u003c/p>\n\u003cp>Markey acknowledges it's possible to spend too much time interacting with a screen. But both he and Ferguson believe that spending long hours on the internet falls into the same category as other behaviors that healthy people can overindulge in — like sex, food, exercise, religion and work.\u003c/p>\n\u003cp>\"There's no agreement about whether these pathological behavioral disorders are really the same things as substance abuse addictions,\" says Ferguson. \"But in my opinion they're not comparable to, say, methamphetamine addiction or heroin addiction.\"\u003c/p>\n\u003cp>\u003cstrong>A Crusade for Change\u003c/strong>\u003c/p>\n\u003cp>Even as researchers debate whether the internet is clinically addictive, many if not most of us feel tethered to our devices. That's not a coincidence. Tech companies are invested in hooking people into spending more and more time online, and they're getting better and better at it, says Tristan Harris, a former design ethicist at Google. His job, he says, was to help the company create products that \u003cem>weren't\u003c/em> inherently manipulative.\u003c/p>\n\u003cp>“When you look at the Facebook news feed, it's not just some neutral thing,\" Harris explains. \"That’s powered by massive farms of computers who are calculating with Ph.D.s and large data sets: how I can get you to scroll.”\u003c/p>\n\u003cp>Harris quit Google to form a nonprofit called \u003ca href=\"http://www.timewellspent.io/\" target=\"_blank\" rel=\"noopener noreferrer\">Time Well Spent\u003c/a>, because, he says, he was disgusted by the tech industry’s race for our attention.\u003c/p>\n\u003cp>“Never before in history have a handful of technology designers working at three tech companies influenced how a billion people spend their attention,” Harris says.\u003c/p>\n\u003cp>He's on a crusade to inspire Facebook, Google and Apple to design products that don’t deliberately manipulate kids like Olivia.\u003c/p>\n\u003cp>Back at Paradigm, Olivia is getting ready for a session with her therapist, who will help her integrate her devices back into her life. Olivia says she’s petrified to check her Instagram and Snapchat accounts when she powers up her phone for the first time. “I'm worried about when I do go back on my phone what’s going to be there,\" Olivia says in a trembling voice. \"What have people been sending me?\"\u003c/p>\n\u003cp>When she returns to school this week, Olivia says she doesn't plan to isolate herself again. In fact, she's asked her mom to restrict her phone use, so that she can't use the phone when she's alone. Instead, she’ll be talking to her therapist about what's going in her life, in outpatient treatment after school four days a week, for at least another month.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>This post has been edited.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/371613/theres-growing-consensus-the-internet-is-addictive","authors":["11229"],"categories":["futureofyou_452","futureofyou_1","futureofyou_73","futureofyou_1061"],"tags":["futureofyou_828","futureofyou_26","futureofyou_1183"],"collections":["futureofyou_1096"],"featImg":"futureofyou_388701","label":"source_futureofyou_371613"},"futureofyou_333254":{"type":"posts","id":"futureofyou_333254","meta":{"index":"posts_1591205157","site":"futureofyou","id":"333254","score":null,"sort":[1487698776000]},"guestAuthors":[],"slug":"why-we-compulsively-check-our-phones","title":"Why We Compulsively Check Our Phones","publishDate":1487698776,"format":"standard","headTitle":"KQED Future of You | KQED Science","labelTerm":{},"content":"\u003cp>It was not psychiatry’s finest hour. Just over 20 years ago a psychotherapist claimed he had discovered a new mental illness, which he named Internet Abuse Disorder. He saw it all around him: people compulsively reading websites and sending email and feeling anxious if they couldn’t. Psychiatrists and laypeople alike flocked to a listserv to share their experience with this supposed affliction, and the American Psychiatric Association appointed a task force to explore whether there was sufficient evidence to support recognizing internet “abuse” as a mental disorder.\u003c/p>\n\u003caside class=\"pullquote alignright\">An existential dread engulfs some people who are cut off from the online world.\u003c/aside>\n\u003cp>Verdict: There wasn’t then and there isn’t now. Spending hours each day online via either mobile devices or the stationary kind is not a mental illness. In fact, the original proposal, by the late Dr. Ivan Goldberg, was meant as a joke.\u003c/p>\n\u003cp>[contextly_sidebar id=\"v1Vm2rYzINUSkLHhmrEoRc3mBkYRkZme\"]More than any other behavior that people engage in compulsively, the digital version — from checking Facebook to texting — shows that just because you’re compulsive about something doesn’t mean you have a broken brain. To the contrary. As with other compulsions that fall well short of pathology, the allure of being online sheds light on some of the mind’s most salient, and utterly normal, operations, according to the latest research. From our desire to connect to the way we respond to unpredictable rewards, our minds are wired in a way that lets digital technology sink its hooks into us.\u003c/p>\n\u003cp>First, a definition. A compulsive behavior is one that is repeated and chronic, and arises from a feeling of anxiety. Just as someone with obsessive-compulsive disorder (OCD) compulsively and repeatedly washes her hands, for instance, to alleviate the anxiety that comes from believing she is covered with germs, so mentally healthy people who behave compulsively are also driven by anxiety. (Checking one’s phone repeatedly is not considered a disorder, however, because the behavior is grounded in reality, not a delusion, and it usually doesn’t get in the way of living a normal life.)\u003c/p>\n\u003cp>Often, said Moez Limayem, of the University of South Florida, who led a \u003ca href=\"http://onlinelibrary.wiley.com/doi/10.1111/isj.12065/abstract\" target=\"_blank\">2015 study\u003c/a> on mobile use, “The underlying motivation to use a mobile phone is not pleasure,” but is instead “a response to heightened stress and anxiety.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Start with the fact that many of us feel anxious if we’re not making use of every tiny slice of time. The effort required for a single online “transaction” — a click, a view, checking Instagram or Facebook — is minuscule, so much so that not texting or reading your smartphone screen feels like a greater burden than doing so. “The timescale on which you work with online technology is central to making it compelling,” said psychologist Tom Stafford of the University of Sheffield in England. “What else can you do in five seconds that’s interesting? Why not check your phone?” This is a large part of why “using the internet can be compulsive,” he said.\u003c/p>\n\u003cp>One reason we often feel anxious if we’re not using every tiny slice of time is that we find it hard—even unpleasant and anxiety-producing to be alone with our thoughts, as a \u003ca href=\"http://science.sciencemag.org/content/345/6192/75\" target=\"_blank\">2014 study\u003c/a> showed. Researchers led by social psychologist Timothy Wilson of the University of Virginia gave volunteers two options: do “nothing” for 15 minutes or give themselves a small electric shock (which three-quarters had previously told the researchers they’d pay money not to experience). Two-thirds of the men and one-quarter of the women chose the latter, so anxious were they for “something to do.”\u003c/p>\n\u003cp>“The untutored mind does not like to be alone with itself,” Wilson concluded.\u003c/p>\n\u003cp>Especially when the mind encounters payoffs structured like a slot machine’s. Like those one-armed bandits, the digital world offers what are called intermittent/variable rewards: An action — pulling the slot machine’s arm, checking for texts — can bring either a payoff or nothing. Most of what fills your Twitter feed or Facebook updates is digital dross. (“Barbara changed her Facebook picture!”) Payoff: zero. But every so often, you find a gem — a friend offering Bruce Springsteen tickets, an acquaintance posting a link to the morning’s must-read Trump story.\u003c/p>\n\u003cp>“If I give you a treat sometimes, you have to keep checking all the time: You don’t know when it will come,” said Stafford. “No matter how frequently you check, even if you checked only a second ago, a brilliant email might have just come in. You feel anxiety about possibly missing something.” Such low-cost, occasionally high-reward activities are catnip to the brain.\u003c/p>\n\u003cp>If we’re prevented from compulsively checking for texts, the anxiety that the compulsive behavior alleviates comes roaring back. Psychologists have found that people who are separated from their smartphone experience an elevated heart rate and other signs of anxiety.\u003c/p>\n\u003cp>In one \u003ca href=\"http://www.sciencedirect.com/science/article/pii/S0747563215303332\" target=\"_blank\">2016 study\u003c/a>, volunteers who filled out a standard questionnaire about their smartphone use and emotions told researchers that they turn to their phones “to avoid negative experiences or feelings” and “to cope [with] or escape from feelings related to an anxiety-inducing situation.” Psychologist Alejandro Lleras, of the University of Illinois at Urbana-Champaign, who led the study, described it as a security-blanket effect, absorbing our bubbling-over anxiety.\u003c/p>\n\u003cp>That fits with studies finding that people text as a way to escape anxiety; something like 70 percent of study participants say smartphones and texting help them overcome anxiety and other negative moods. It’s become a stereotype that people in awkward (read: anxiety-provoking) situations “turn to their mobile phones as a way to disengage,” the Illinois researchers wrote, especially “during times of more intense distress.”\u003c/p>\n\u003cp>Lleras and a colleague gave volunteers a short writing assignment that, they explained (falsely), would be evaluated by two experts. To ratchet up the stress further, the researchers said the experts would also interview them about their essay. While waiting for that, half the volunteers had access to their mobile phones and half didn’t. Among those who were able to text and surf to their anxiety-ridden-heart’s content, half felt intense anxiety. In comparison, three-quarters of those who were deprived of their phones did, the researchers reported.\u003c/p>\n\u003cp>By giving in to a compulsion to use their phone, many of the study volunteers were able to defuse much of their anxiety. “People seem to be less vulnerable to becoming stressed in anxiety-provoking situations when they have access” to their mobile phone, the researchers wrote.\u003c/p>\n\u003cp>It’s not only being deprived of those variable-interval rewards that makes ditching their smartphone unthinkable for many people. Because it has become our main connection to other people and the world at large, the anxiety that comes from not being able to check it arises, too, from the feeling of missing something, as if everyone else is plugged in, connected, on top of things, and you aren’t.\u003c/p>\n\u003cp>“There are people who feel, if I’m not there, if I’m not on that site, I’m missing something — something about my friends, or my health, or anything else,” said psychiatrist Dr. David Reiss, who practices in San Diego.\u003c/p>\n\u003cp>The internet exploits this FOMO, or fear of missing out. Being disconnected is synonymous with missing out.\u003c/p>\n\u003cp>By making us feel we are always connected to the world, smartphones also alleviate the anxiety that otherwise floods into us from feeling alone and untethered. A character in the 2014 New York City production of Laura Eason’s play “Sex with Strangers,” learning there’s no cellphone service at a bed-and-breakfast, says, “People will think I’m dead.” People don’t like feeling dead.\u003c/p>\n\u003cp>A \u003ca href=\"https://withoutmedia.wordpress.com/\" target=\"_blank\">2010 study\u003c/a> by the International Center for Media and the Public Agenda at the University of Maryland showed how profound an existential dread engulfs people cut off from the online world. The researchers asked 200 students to abstain from using their phones and computers (and all other media) for 24 hours. Describing their experience, the students said they felt disconnected and anxious that they were missing out on something, using terms evoking compulsion: \u003cem>Frantically craving. Very anxious. Extremely antsy. Miserable. Jittery. Crazy.\u003c/em>\u003c/p>\n\u003cp>It’s worth reading some of their comments:“Texting and IM’ing my friends gives me a constant feeling of comfort … the fact that I was not able to communicate with anyone via technology was almost unbearable.”\u003c/p>\n\u003cp>“I feel so disconnected from all the people who I think are calling me, but really they aren’t half the time.”\u003c/p>\n\u003cp>“I couldn’t take it anymore being in my room … alone … with nothing to occupy my mind so I gave up.”\u003c/p>\n\u003cp>And if we do miss out? If we’re not connected? If existence is defined these days by an online presence, then not being online is not to exist. Human history knows no greater motivation for action than the existential one of raging against the dying of the light. When we are not online, when we are not connected, when we miss out, we do not exist, and that causes the most unbearable and existential anxiety there is.That is how we should understand the digital compulsion: not as a pathology, but as the result of the online world’s ability to tap into something deep in the human psyche and make many of us digital casualties.\u003c/p>\n\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://www.statnews.com/2017/02/08/social-media-compulsion-mental-illness/\" target=\"_blank\">STAT\u003c/a>, an online publication of Boston Globe Media that covers health, medicine, and scientific discovery.\u003c/em>\u003c/p>\n\u003cp>\u003cem>It has been adapted from Sharon Begley’s book “\u003ca href=\"https://www.amazon.com/Cant-Just-Stop-Investigation-Compulsions/dp/1476725829\">Can’t. Just. Stop\u003c/a>.: An Investigation of Compulsions,” published by Simon & Schuster on Feb. 7.\u003c/em>\u003c/p>\n\u003cp>\u003cem>Sharon Begley can be reached at \u003ca href=\"mailto:sharon.begley@statnews.com\">sharon.begley@statnews.com\u003c/a>\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>Follow Sharon on Twitter \u003ca href=\"https://twitter.com/sxbegle\" target=\"_blank\">@sxbegle\u003c/a>\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"From our desire to connect to the way we respond to unpredictable rewards, our minds are wired in a way that lets digital technology sink its hooks into us.","status":"publish","parent":0,"modified":1487719660,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":30,"wordCount":1741},"headData":{"title":"Why We Compulsively Check Our Phones | KQED","description":"From our desire to connect to the way we respond to unpredictable rewards, our minds are wired in a way that lets digital technology sink its hooks into us.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"Article","headline":"Why We Compulsively Check Our Phones","datePublished":"2017-02-21T17:39:36.000Z","dateModified":"2017-02-21T23:27:40.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}},"disqusIdentifier":"333254 https://ww2.kqed.org/futureofyou/?p=333254","disqusUrl":"https://ww2.kqed.org/futureofyou/2017/02/21/why-we-compulsively-check-our-phones/","disqusTitle":"Why We Compulsively Check Our Phones","source":"STAT","customPermalink":"2017/02/13/why-we-compulsively-check-our-phones/","nprByline":"Sharon Begley\u003cbr />\u003ca href=\"https://www.statnews.com/\">STAT\u003c/a>","path":"/futureofyou/333254/why-we-compulsively-check-our-phones","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>It was not psychiatry’s finest hour. Just over 20 years ago a psychotherapist claimed he had discovered a new mental illness, which he named Internet Abuse Disorder. He saw it all around him: people compulsively reading websites and sending email and feeling anxious if they couldn’t. Psychiatrists and laypeople alike flocked to a listserv to share their experience with this supposed affliction, and the American Psychiatric Association appointed a task force to explore whether there was sufficient evidence to support recognizing internet “abuse” as a mental disorder.\u003c/p>\n\u003caside class=\"pullquote alignright\">An existential dread engulfs some people who are cut off from the online world.\u003c/aside>\n\u003cp>Verdict: There wasn’t then and there isn’t now. Spending hours each day online via either mobile devices or the stationary kind is not a mental illness. In fact, the original proposal, by the late Dr. Ivan Goldberg, was meant as a joke.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>More than any other behavior that people engage in compulsively, the digital version — from checking Facebook to texting — shows that just because you’re compulsive about something doesn’t mean you have a broken brain. To the contrary. As with other compulsions that fall well short of pathology, the allure of being online sheds light on some of the mind’s most salient, and utterly normal, operations, according to the latest research. From our desire to connect to the way we respond to unpredictable rewards, our minds are wired in a way that lets digital technology sink its hooks into us.\u003c/p>\n\u003cp>First, a definition. A compulsive behavior is one that is repeated and chronic, and arises from a feeling of anxiety. Just as someone with obsessive-compulsive disorder (OCD) compulsively and repeatedly washes her hands, for instance, to alleviate the anxiety that comes from believing she is covered with germs, so mentally healthy people who behave compulsively are also driven by anxiety. (Checking one’s phone repeatedly is not considered a disorder, however, because the behavior is grounded in reality, not a delusion, and it usually doesn’t get in the way of living a normal life.)\u003c/p>\n\u003cp>Often, said Moez Limayem, of the University of South Florida, who led a \u003ca href=\"http://onlinelibrary.wiley.com/doi/10.1111/isj.12065/abstract\" target=\"_blank\">2015 study\u003c/a> on mobile use, “The underlying motivation to use a mobile phone is not pleasure,” but is instead “a response to heightened stress and anxiety.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Start with the fact that many of us feel anxious if we’re not making use of every tiny slice of time. The effort required for a single online “transaction” — a click, a view, checking Instagram or Facebook — is minuscule, so much so that not texting or reading your smartphone screen feels like a greater burden than doing so. “The timescale on which you work with online technology is central to making it compelling,” said psychologist Tom Stafford of the University of Sheffield in England. “What else can you do in five seconds that’s interesting? Why not check your phone?” This is a large part of why “using the internet can be compulsive,” he said.\u003c/p>\n\u003cp>One reason we often feel anxious if we’re not using every tiny slice of time is that we find it hard—even unpleasant and anxiety-producing to be alone with our thoughts, as a \u003ca href=\"http://science.sciencemag.org/content/345/6192/75\" target=\"_blank\">2014 study\u003c/a> showed. Researchers led by social psychologist Timothy Wilson of the University of Virginia gave volunteers two options: do “nothing” for 15 minutes or give themselves a small electric shock (which three-quarters had previously told the researchers they’d pay money not to experience). Two-thirds of the men and one-quarter of the women chose the latter, so anxious were they for “something to do.”\u003c/p>\n\u003cp>“The untutored mind does not like to be alone with itself,” Wilson concluded.\u003c/p>\n\u003cp>Especially when the mind encounters payoffs structured like a slot machine’s. Like those one-armed bandits, the digital world offers what are called intermittent/variable rewards: An action — pulling the slot machine’s arm, checking for texts — can bring either a payoff or nothing. Most of what fills your Twitter feed or Facebook updates is digital dross. (“Barbara changed her Facebook picture!”) Payoff: zero. But every so often, you find a gem — a friend offering Bruce Springsteen tickets, an acquaintance posting a link to the morning’s must-read Trump story.\u003c/p>\n\u003cp>“If I give you a treat sometimes, you have to keep checking all the time: You don’t know when it will come,” said Stafford. “No matter how frequently you check, even if you checked only a second ago, a brilliant email might have just come in. You feel anxiety about possibly missing something.” Such low-cost, occasionally high-reward activities are catnip to the brain.\u003c/p>\n\u003cp>If we’re prevented from compulsively checking for texts, the anxiety that the compulsive behavior alleviates comes roaring back. Psychologists have found that people who are separated from their smartphone experience an elevated heart rate and other signs of anxiety.\u003c/p>\n\u003cp>In one \u003ca href=\"http://www.sciencedirect.com/science/article/pii/S0747563215303332\" target=\"_blank\">2016 study\u003c/a>, volunteers who filled out a standard questionnaire about their smartphone use and emotions told researchers that they turn to their phones “to avoid negative experiences or feelings” and “to cope [with] or escape from feelings related to an anxiety-inducing situation.” Psychologist Alejandro Lleras, of the University of Illinois at Urbana-Champaign, who led the study, described it as a security-blanket effect, absorbing our bubbling-over anxiety.\u003c/p>\n\u003cp>That fits with studies finding that people text as a way to escape anxiety; something like 70 percent of study participants say smartphones and texting help them overcome anxiety and other negative moods. It’s become a stereotype that people in awkward (read: anxiety-provoking) situations “turn to their mobile phones as a way to disengage,” the Illinois researchers wrote, especially “during times of more intense distress.”\u003c/p>\n\u003cp>Lleras and a colleague gave volunteers a short writing assignment that, they explained (falsely), would be evaluated by two experts. To ratchet up the stress further, the researchers said the experts would also interview them about their essay. While waiting for that, half the volunteers had access to their mobile phones and half didn’t. Among those who were able to text and surf to their anxiety-ridden-heart’s content, half felt intense anxiety. In comparison, three-quarters of those who were deprived of their phones did, the researchers reported.\u003c/p>\n\u003cp>By giving in to a compulsion to use their phone, many of the study volunteers were able to defuse much of their anxiety. “People seem to be less vulnerable to becoming stressed in anxiety-provoking situations when they have access” to their mobile phone, the researchers wrote.\u003c/p>\n\u003cp>It’s not only being deprived of those variable-interval rewards that makes ditching their smartphone unthinkable for many people. Because it has become our main connection to other people and the world at large, the anxiety that comes from not being able to check it arises, too, from the feeling of missing something, as if everyone else is plugged in, connected, on top of things, and you aren’t.\u003c/p>\n\u003cp>“There are people who feel, if I’m not there, if I’m not on that site, I’m missing something — something about my friends, or my health, or anything else,” said psychiatrist Dr. David Reiss, who practices in San Diego.\u003c/p>\n\u003cp>The internet exploits this FOMO, or fear of missing out. Being disconnected is synonymous with missing out.\u003c/p>\n\u003cp>By making us feel we are always connected to the world, smartphones also alleviate the anxiety that otherwise floods into us from feeling alone and untethered. A character in the 2014 New York City production of Laura Eason’s play “Sex with Strangers,” learning there’s no cellphone service at a bed-and-breakfast, says, “People will think I’m dead.” People don’t like feeling dead.\u003c/p>\n\u003cp>A \u003ca href=\"https://withoutmedia.wordpress.com/\" target=\"_blank\">2010 study\u003c/a> by the International Center for Media and the Public Agenda at the University of Maryland showed how profound an existential dread engulfs people cut off from the online world. The researchers asked 200 students to abstain from using their phones and computers (and all other media) for 24 hours. Describing their experience, the students said they felt disconnected and anxious that they were missing out on something, using terms evoking compulsion: \u003cem>Frantically craving. Very anxious. Extremely antsy. Miserable. Jittery. Crazy.\u003c/em>\u003c/p>\n\u003cp>It’s worth reading some of their comments:“Texting and IM’ing my friends gives me a constant feeling of comfort … the fact that I was not able to communicate with anyone via technology was almost unbearable.”\u003c/p>\n\u003cp>“I feel so disconnected from all the people who I think are calling me, but really they aren’t half the time.”\u003c/p>\n\u003cp>“I couldn’t take it anymore being in my room … alone … with nothing to occupy my mind so I gave up.”\u003c/p>\n\u003cp>And if we do miss out? If we’re not connected? If existence is defined these days by an online presence, then not being online is not to exist. Human history knows no greater motivation for action than the existential one of raging against the dying of the light. When we are not online, when we are not connected, when we miss out, we do not exist, and that causes the most unbearable and existential anxiety there is.That is how we should understand the digital compulsion: not as a pathology, but as the result of the online world’s ability to tap into something deep in the human psyche and make many of us digital casualties.\u003c/p>\n\u003cp>\u003cem>This story was originally published by \u003ca href=\"https://www.statnews.com/2017/02/08/social-media-compulsion-mental-illness/\" target=\"_blank\">STAT\u003c/a>, an online publication of Boston Globe Media that covers health, medicine, and scientific discovery.\u003c/em>\u003c/p>\n\u003cp>\u003cem>It has been adapted from Sharon Begley’s book “\u003ca href=\"https://www.amazon.com/Cant-Just-Stop-Investigation-Compulsions/dp/1476725829\">Can’t. Just. Stop\u003c/a>.: An Investigation of Compulsions,” published by Simon & Schuster on Feb. 7.\u003c/em>\u003c/p>\n\u003cp>\u003cem>Sharon Begley can be reached at \u003ca href=\"mailto:sharon.begley@statnews.com\">sharon.begley@statnews.com\u003c/a>\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>Follow Sharon on Twitter \u003ca href=\"https://twitter.com/sxbegle\" target=\"_blank\">@sxbegle\u003c/a>\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/futureofyou/333254/why-we-compulsively-check-our-phones","authors":["byline_futureofyou_333254"],"categories":["futureofyou_452","futureofyou_1","futureofyou_73","futureofyou_1061"],"tags":["futureofyou_1183","futureofyou_724"],"featImg":"futureofyou_336284","label":"source_futureofyou_333254"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. 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Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.","airtime":"SUN 2pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.possible.fm/","meta":{"site":"news","source":"Possible"},"link":"/radio/program/possible","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/possible/id1677184070","spotify":"https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"}},"1a":{"id":"1a","title":"1A","info":"1A is home to the national conversation. 1A brings on great guests and frames the best debate in ways that make you think, share and engage.","airtime":"MON-THU 11pm-12am","imageSrc":"https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/1a.jpg","officialWebsiteLink":"https://the1a.org/","meta":{"site":"news","source":"npr"},"link":"/radio/program/1a","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=1188724250&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/1A-p947376/","rss":"https://feeds.npr.org/510316/podcast.xml"}},"all-things-considered":{"id":"all-things-considered","title":"All Things Considered","info":"Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. 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And you join us on the journey to find the answers.","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Bay-Curious-Podcast-Tile-703x703-1.jpg","imageAlt":"\"KQED Bay Curious","officialWebsiteLink":"/news/series/baycurious","meta":{"site":"news","source":"kqed","order":"4"},"link":"/podcasts/baycurious","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/bay-curious/id1172473406","npr":"https://www.npr.org/podcasts/500557090/bay-curious","rss":"https://ww2.kqed.org/news/category/bay-curious-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvbmV3cy9jYXRlZ29yeS9iYXktY3VyaW91cy1wb2RjYXN0L2ZlZWQvcG9kY2FzdA","stitcher":"https://www.stitcher.com/podcast/kqed/bay-curious","spotify":"https://open.spotify.com/show/6O76IdmhixfijmhTZLIJ8k"}},"bbc-world-service":{"id":"bbc-world-service","title":"BBC World Service","info":"The day's top stories from BBC News compiled twice daily in the week, once at weekends.","airtime":"MON-FRI 9pm-10pm, TUE-FRI 1am-2am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.bbc.co.uk/sounds/play/live:bbc_world_service","meta":{"site":"news","source":"BBC World Service"},"link":"/radio/program/bbc-world-service","subscribe":{"apple":"https://itunes.apple.com/us/podcast/global-news-podcast/id135067274?mt=2","tuneIn":"https://tunein.com/radio/BBC-World-Service-p455581/","rss":"https://podcasts.files.bbci.co.uk/p02nq0gn.rss"}},"code-switch-life-kit":{"id":"code-switch-life-kit","title":"Code Switch / Life Kit","info":"\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />","airtime":"SUN 9pm-10pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg","meta":{"site":"radio","source":"npr"},"link":"/radio/program/code-switch-life-kit","subscribe":{"apple":"https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy","spotify":"https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV","rss":"https://feeds.npr.org/510312/podcast.xml"}},"commonwealth-club":{"id":"commonwealth-club","title":"Commonwealth Club of California Podcast","info":"The Commonwealth Club of California is the nation's oldest and largest public affairs forum. 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