Image by Lizzy Acker

If you live in San Francisco, you’ve definitely heard about ride-sharing, the new-actually-not-that-new trend in start-ups “disrupting transportation” and using any individual with a car and an iPhone as a personal car service for any other person with a credit card and an iPhone. In the city there are at least three schools of thought when it comes to ride-sharing:

One: THIS IS THE BEST THING THAT’S EVER HAPPENED TO SF OMG FREAK OUT. This is the opinion held by techie early adopter-types who call anyone with any sort of negative feelings about tech taking over our lives “luddites.” They are usually wearing Google Glass or wish they were wearing it.

Two: Ride-sharing is destroying the fabric of the city. It is taking business away from the more democratic taxi system, which legitimately employs a bunch of people, not white, not rich people. Anyone can use taxis and they’ve been around forever so you shouldn’t mess with them because CHANGE IS SCARY IT DOESN’T MATTER HOW BADLY THEY FUNCTION. This is the opinion often held by more political types who call in to talk radio shows.

Three: I don’t really have time to care about ride-sharing and disrupting things and the fabric of the community or whatever, but that pink mustache is really embarrassing. This is the opinion held by mostly everyone else.

Up until last Thursday, I was solidly in the absolutely don’t care but COME ON WITH THE PINK MUSTACHES camp. If I thought about Lyft and its ride-sharing brethren like Uber and Sidecar, which to be clear, I rarely did, I could see both sides of the equation: yeah, it’s pretty cool that I can get whatever I want for an okay price, whenever I “need” it here in San Francisco, since I am an employed, single, middle class girl with no kids, but also, what about everyone else? Things getting easier and smoother for me always means things get a little harder for someone else, somewhere. Whether it’s the Chinese laborers making my iPhone or the low-income kid who has to deal with less frequent bus service because not as many people are taking buses anymore, I care about the price of my actions, even if I don’t always do anything about it besides feel guilty.

And then: last Thursday. At 4:15 I called a cab to pick me up at work and take me to BART where, in my perfectly worked out world, I would get on a train headed for the airport, get on my plane which left at 6:20 and land in Portland, Oregon for a dream 2 day summer vacation. At 4:30, my cab had not yet arrived. I called another company and they said it would be at least 20 minutes before they could get me a cab. The first company sent me a robocall saying they couldn’t actually pick me up, sorry, not sorry. I felt a little panicky. Clearly at this point I would be taking a cab the whole way to the airport, if not the whole way to Oregon. I really didn’t want to miss my flight. So standing on the sidewalk outside of work, I found Lyft on the app store and downloaded it. Six minutes later, a really nice woman with CANDY picked me up.

There are good and bad things about Lyft, in terms of the actual experience of riding it, even taking politics out of the equation. Candy, for one, is always good. My driver was really nice and didn’t seem bothered by my insistent questions about how much she actually made and how the taxes would work out at the end of the year. Also, because we were going to the airport and she didn’t want to get harassed, she took the pink mustache off, which meant I didn’t have to deal with that humiliation. Also, the cost was reasonable. On the other hand, if you don’t like talking to people, this isn’t the ride you want to take. And my driver did say something so insanely politically incorrect I was surprised speechless. That, mixed with the amount people probably do get paid (enough but still not enough) and the looming tax question that I am still not sure about (if someone is making a tax-free living wage right now, what happens when they are taxed?), made me think that the system is still built on a basic inequality and that the drivers are not hipster kids on a lark from SF who were raised in obnoxious enclaves with PC police but working class people from the Bay who are trying to feed families, just like most taxi drivers.

After I got dropped off at the airport and paid my reasonable fare and made it to my gate in time to change into shorts for summer in Portland, I took stock of my first Lyft ride. Though it might seem strange and remotely “disruptive” right now, Lyft isn’t all that different from a taxi company and might be the future of the industry. It’s convenient and personal and I actually got a timely, affordable ride in one, which no taxi company in SF seemed able to provide for me on a Thursday afternoon for any price. The accountability of both rider and driver feels safe. The not feeling guilty about not having cash is great. But a couple things will have to change if Lyft and its pals are going to replace taxis throughout the country: they are going to have to make sure they are sustainable career for their drivers and not just a quick cheap solution for the people who they drive around. And they are seriously going to have to get rid of the horrible pink mustache.


Behind the Pink Mustache: Is Lyft Good, Evil or Something Else Entirely? 17 October,2013Lizzy Acker

  • Nice piece. One of the main reasons taxis suck is that there aren’t enough of them but now because of all these blatantly illegal companies (make no mistake, this shit is sketchy and under-the-table and totally not legit), taxi drivers are freaked out that putting more cabs on the street will mean they make even less money. So, because the MTA refuses to–you know–enforce the law it is tasked with enforcing, these companies have managed to create a nice little positive feedback loop for themselves: cab drivers clinging to their shrinking share of the market and causing more and more people to choose illegal alternatives.

    Some people call this kind of business model “disruptive,” but I think that’s just a nice euphemism for some serious Google-shuttle-blocking-Muni-stops-size brass balls. Then again, what else should expect these days?

    Also: good thing Candy’s car didn’t crash on the way to the airport. That whole insurance for private vehicles acting as cars-for-hire thing? It doesn’t exist.

    • dbolander

      You keep telling yourself that. Meanwhile the rest of us will get a ride where we need to and when we need it.

      • Cool, bro. Do your “disruption” to your heart’s content. Hope you don’t get injured in a crash cause you’ll be SOL.

        • dbolander

          You are absolutely fooling yourself if you think an accident in a cab will reap you any greater a sum of remuneration.

          • Laurel Denver

            This is very true. I was almost killed by a speeding City Cab in 1994 who blew through a red light. It totaled my car and I went to the hospital, and so did his passengers. I couldn’t collect a cent, and the lawyer I hired couldn’t collect a cent. It was awful. Cab companies lease their cabs to the drivers, and that’s where their insurance ends.

            I agree that the Lyft Insurance issue is vexing and Lyft will most assuredly have to change it to keep driving, but cab companies don’t have any advantage there…

          • Bassgeye

            I don’t believe a word of that. I drove cab for several years, leased it, and that just isn’t the case.

          • Laurel Denver

            Oh, dear Bassgeye, you obviously have an agenda and an ax to grind, being a cabbie. Fine. But every last word I posted is accurate and 100% true. We even ended up in the newspaper. This was before internet, otherwise I’d bring up a link for you.

            I had excellent car insurance and health insurance, and my insurance covered my totaled car and my physical injuries.

            The story is a much longer one, but I will add that the two passengers were German tourists, who obviously had great health care when they got home and didn’t need to worry about lawsuits.

            It was a nightmare, and it was all because of the loophole that cab drivers are independent contractors and must carry their own insurance. City Cab paid nothing. The cab driver had a record of three or four collisions (a prior one had indeed paid out over $10,000.) His insurance refused to cover him, City Cab claimed he’d not disclosed his history, and both City and his insurance therefore, refused to cover me. Or the passengers.

            Believe me or not. Who cares. You didn’t have to live through it. I did.

            Cabs are not angels with halos. There is a reason they call them hacks.

          • Joel Cook

            Here are the insurance requirements for the market I am in. All of our drivers are ICs and they all have this coverage provided by us, the company the drivers lease the cars from.


          • A G

            Laurel, based on your description of the payments made by Travelers (your insurance company) in this accident, it appears you were the party found at fault for this loss. As such, Travelers paid out the claimant (cab company) $8000. Insurance companies don’t pay monies just to avoid lawyers’ calls.
            It also appears you had first party collision coverage, and Travelers was obligated to pay for the value of your wrecked Audi. I doubt that your attorney did you any favors here ,since you got the exact coverage that you paid for.

          • Laurel Denver

            AG, I have no idea how you extrapolated that, and you are in error on every count. Insurers like mine payout money all the time to avoid litigation, and cab companies have more lawyers than insurance. I am not litigious and didn’t need to waste my life pursuing lawsuits. Had I been in a worse financial fix, maybe I would have.

            I had health insurance, car insurance, and money enough to weather it well. I moved on.

            I am just repeating the facts my insurer told me. He had lots and lots of similar and awful stories about how deadbeat most, not all, cab companies are in collision claims.

            So let’s not go thinking we all have magical awesome angelic insurance when we hop into a cab. That’s all I was saying.

            Not true. I would wager Lyft’s insurance over a cab company’s any day. They are a well funded startup, quite unlike the financially strapped cab world.

          • Laurel Denver

            Oh also, I was not at fault. That was in black and white on the police report, and here were witnesses.

          • vikingbiking518

            He’s also a radical conservative christian racist judging from his posts on other forums and constant use of the term gypsy in CAPS. White trash. And, greetings from Denver. Wonderful city. I got my ride home in a Lyft tonight, what a nice lady that picked me up.

          • vikingbiking518

            Oh now I see where your idiot comments come from. Another taxi driver mad because a better service at a better price is offered. Guess what, I do transportation as well, and Lyft takes customers that I could have. Fair and square, I’m not goona hate, I’m just going to work harder and use their services when I need it.

  • carmabob

    Hey, thanks for posting this article. It is really interesting to see how innovative technology is changing the way we travel by car.

    Unfortunately however, the word ‘ridesharing’ is being widely misinterpreted at the moment and as a result, services such as Lyft are being labeled as something they definitely are not.

    Services like Lyft, Sidecar etc. are peer-to-peer taxi services, not ridesharing. Period.

    Ridesharing is defined by the US Government (MAP-21 Bill) as the use of and payment for shared car seats ON A COST REIMBURSEMENT BASIS ONLY. The reimbursement rate has been set by the IRS at $0.565 per mile as of June 2013.

    Why is this important? Well, insurance for one thing. If you offer use of seats in your car to passengers and charge above $0.565 per mile (like Lyft and Sidecar drivers do), your private motor insurance becomes invalidated, meaning neither you nor your passengers are covered in the event of an accident. THIS IS ILLEGAL!

    For full disclosure purposes, I work for Carma. We are a real-life, real-time ridesharing app that lets you pre-arrange carpools with people going your way. Our payment system always stays below the reimbursement rate, meaning you can share the cost of your journeys without affecting your insurance. Also, because of this payment rate, any money you receive is non-taxable (unlike fares received by Lyft and Sidecar drivers).

    Single occupancy vehicles are causing way too much congestion on our roads and we are all coming under increasing pressure to keep our CO2 emissions per individual journey down (four people in one car is 75% better than four SOVs!). Using Carma also gives you access to carpool lanes, getting you to work way quicker 🙂

    In short, Carma is on a mission to make our car journeys more fun, more affordable and more sustainable. Check us out at

    Thanks again for sharing your experience with us Lizzy and I hope you try ‘real ridesharing’ some day soon!

    All the best.

    • someonesomewher

      Well, actually. They (Lyft) don’t charge anything. It is completely donation based and up to you, the rider, how much or little to donate. Lyft will suggest a donation and you decide what to give. Therefore…it is legal.
      But, hey, nice way to advertise>ICWUDT

      • Bassgeye

        No, illegal gypsy cabs. If you don’t “donate” enough you will be blacklisted and unable to ever get another ride. That makes the “donation” a PAYMENT. That they are “hiring” and PAYING drivers makes it a gypsy cab company. Calling PAYMENT a “donation” won’t cover for their unregulated cab service..

        • vikingbiking518

          Don’t suppose you’ve ever used Lyft. Don’t suppose it’s ever seriously improved your life as it has mine, as a customer? Yeah, you’ll get kicked for being a scumbag if you don’t donate to the driver, I don’t see anything wrong with that. I do have a problem getting ripped off by legacy taxis on a regular basis.

  • Dave Sutton

    I enjoyed this piece. I liked the three camps and enjoyed the writer’s lack
    of axe to grind. Still, in reflecting on Lyft, it’s important to consider what
    COULD happen if something went wrong.

    The Lyft passenger is not covered by insurance in the same way she would be if
    she were riding in a taxi. The hardworking driver is not covered by insurance
    either—not in the same way she would be if she was driving a licensed taxi. Ridesharing drivers put themselves at risk of losing everything should an accident occur.

    The writer’s trip to the airport worked out great. Still, should a taxi company
    that deceitfully poses enormous risks to riders and passengers be legal?

  • laughtiger

    Lizzy, you are basically talking about the difference between calling for a cab on the phone, and using a smartphone to hail a cab. The difference is not in the cab itself (you can e-hail both regulated and unregulated cabs) but in the way you summoned it. There are several e-hailing apps for cabs, which were actually around first, before these new unregulated services hit the scene. Taxi Magic, Flywheel, Taxi Mojo are a few that are in SF, not to mention Uber Taxi.

  • SF

    1. What are we going to do when 25,000 “ride share” drivers start to race for fares in San Francisco – Pollution and Traffics. Going back to regulation? Some cities in US: Atlanta, San Diego, Seattle, and Indianapolis experimented while ago with taxi deregulation and still not able fully recover from created mess.
    Total deregulation would create race to the bottom.

    2. And here is worst part, liability:

    “Lawsuit over injury from airborne fire hydrant tests Uber’s insurance practices”’s-insurance-practices

    • someonesomewher

      Actually, people that drive for Lyft can’t pick up anyone without being matched by the system…So, no worries about racing to the rider. 🙂

      • Bassgeye

        Which only confirms they are GYPSY CABS. Unregulated, a danger to the public safety, and ILLEGAL. They will be driven from the roads in most cities quickly and plenty of lawsuits will arise.

        • Laurel Denver

          They are very regulated, very insured, and will continue to be regulated. They are legal. Your statements are demonstrably false. Anybody who reads the news, knows that.

          Compare the folks who drive Lyft with the folks who drive cabs, and it’s clear who is a nicer, cleaner, safer, better driver. It’s not even close. Most Lyft drivers are women, and every lyft car I’ve been in has been cleaner and newer than cabs.

          I lived off cabs for years (no car, lived in North Beach), and now I live off Lyft. Several times a week.

          The difference is Night and Day, Bassgeye. Night and Day.

          If the cabs want to survive, they need to have a better product, and that’s all this is really about.

          • Richard Piper

            Transportation Network Companies such as Uberx and Lyft drivers, unlike limousine operators, shuttles drivers and taxi drivers :1 do not operate with a permit 2 do not have a d.b.a. and pay business taxes to local municipalities, 3. Do not have commercial Registration 4. Do not have the same commercial insurance 5. Do not have back ground checks and fingerprints 6. Do not go through driver safety training 7. Do not go through drug testing. The worse thing about these companies the minute an incident takes place these smart phone app companies distance themselves as far away from their so-called drivers. An example is when six year old Sofia Liu was killed in San Francisco on New Year’s Eve. GOOGLE IT!

          • Richard Remer

            1. it’s unclear whether a permit is required
            2. the drivers are just as liable as cab driver; Lyft is just as liable as the cab co.
            3. commercial registration? what does that even mean? The Yellow Pages is “commercial registration”
            4. Lyft provides $1M in insurance
            5.-7. ostensibly, this is to improve quality of drivers, but since Lyft’s drivers are objectively of far higher quality than cabbies, these arguments make no sense; I prefer a drug addict driver who knows how to drive to a sober cabbie who can’t stay in a lane.

        • someonesomewher

          Just wondering how you’re feeling now? A year has passed and we’re still here, going strong and getting people home safe. Passengers love that they aren’t being robbed by cab drivers any longer. We have fair rates and caring drivers. We are here to stay with or without your support. Anyone wanna try lyft? Use the code SUPERLYFT get a free ride up to $25.

          • Bassgeye

            LOLOLOL, still here? More and more localities are taking offense at how you flout the laws regarding TAXI and LIMO services and the regulations that protect their citizens. Who has EVER been robbed by a taxi driver? It is the taxi driver that risks being robbed! You people want to cherry pick the best parts of a city where risks are low and will NOT pick up in a risky area. You also don’t serve the entire public including the blind or medicare patients who at times use vouchers. Taxi drivers are required to service ALL. Your gypsy cab corporation cannot escape the law by skirting regulations and harming the public for a buck. Milwaukee for one is cracking down on your scab drivers. Let the fines begin and I hope they are heavy.

    • dbolander

      These what ifs are all largely misplaced or unfounded. They are the fears planted by the established cartel. For those of you still interested in better prices and far better service, try it for yourself. If you don’t like the experience, a dirty yellow cab with a driver resentful of your credit card will be about 30 minutes late to pick you up next time.

  • Pursuit of Darkness

    These are services more common to third world counties like Bangladesh or Venezuela. How about more money — and better management — for public transportation, and better regulation of taxi companies? BART is run by elected officials and MUNI by an appointed MTA and they do abysmal jobs. Instead of an underground economy, let’s work at reforming the above ground one!

    • joe

      Taxis are a kind of distributed transportation system. Transit systems must include coverage and volume. Busses are great, but they trade off point-to-point for coverage, which taxis or these peer-taxis don’t have to do.

      Anyway, wholly agree with making BART and MUNI more useable, but that includes making them, I don’t know, less disgusting. Maybe your liberal SFO standards are inclusive of the crazies I’ve seen on these busses, but my uptight east-coast standards leave me wanting something more ‘normal.’ Lyft, et al seem to handle this fine with a driver/rider rating system. I’m sure it’s not perfect, but it leaves me no sympathy for the “legitimacy” of cab businesses.

      Still, one thing I do worry about, as does the author, is what are the implications on cab drivers themselves — and is this really just another way of concentrating the wealth to a few techies? I’m all in favor of technology solving problems, but if it’s marginal cost is small, why should Lyft take a huge cut? I don’t know the numbers, but I’ll bet anything they take a percentage not a fixed rate.

      If the numbers are transparent, and I agree with them, I’ll support Lyft as a business, but otherwise you can bet I’ll be handing over cash and low-balling the donation. On a widescale that could throw a wrench, but I’m also more likely to use Lyft than Uber because it gives me this freedom and control to help my fellow man, not some brilliant scheme to take a cut from the working class.

      • Laura James

        It’s not a good idea to low ball the donation because the drivers choose a minimum acceptable percentage on the donations. If a rider low balls or donates nothing then the driver is never paired with that rider again. Eventually, a rider who constantly donates low won’t be able to find a lyft ride.

        • Bassgeye

          That is why they will lose their argument in court that it IS a “donation”. A donation is a free will payment, not forced or co-coerced in any way. These are gypsy cabs, nothing less. They need to be driven (pun intended) out of business.

          • Laura James

            I don’t agree. You are free to donate what you will, in this community of “volunteer” drivers, however I am also free not to give you a ride. The community sets the standards not individual cheapskates. Since the driver is not able to see what has been donated, there has to be some checks and balances to insure reimbursement minimally for the cost the drivers must bear in gas, time, wear and tear, maintenance, taxes and insurance on the car. How do you propose to insure that those costs are received by the driver? Even a casual carpool is a system of chipping in (donating) to the driver for expenses. I betcha if you are a cheapo in a carpool car you won’t get picked up either.

          • Bassgeye

            No, if you don’t “donate” enough they BLACKLIST you and you will never get another ride. That means it IS NOT a “donation”, it is a PAYMENT. These are GYPSY CABS that segregate their users.

          • Laura James

            The blacklisting charge is not true with Lyft. It is community policing based on your willingness to participate in the Lyft community ethically and with integrity. Please site your proof of blacklisting ie. do you work for them therefore know all the inner workings of the company or is this just conjecture based on what you think you know?

            BTW If you don’t debate or answer questions in discussion and contribute with flexibility, to new ideas you are no more than a Troll.

          • Bassgeye

            Remove blacklisting from the equation, you still have paid drivers running orders placed via an app. This is clearly not a “ride share” it is an unregulated cab company that hides under the mantra of “donations”. It is illegal and will be stopped.

          • hereatpsu

            it is not illegal. It is unnecessary redundant govt regulation. The govt already regulates ALL drivers and vehicles on the road – insurance minimums, medical minimums, property damage, safety inspections, driver licensing etc.
            That is enough. Next is just people to people trust. Also if Lyft is collecting W-9 info for payments over 600 (or paypal), then the revenue part is also regulated. Maybe cabs need to improve their quality just like greyhound improved when megabus came in with $1 fares and wifi buses (of course megabus is coachusa corp.. but that does nt change the competition theory)

  • SF

    And here is a bad news for innocent people:
    Updated: Uber Won’t Pay for Uber Driver Accident:

  • kat kelley

    I don’t pretend to know everything there is to know about this, I do know that even among legit cabbies there are some creepy looking guys. With a legit cab I do know this person has at least had a cursory background check done and have the protection of a dispatcher knowing who this man is that is driving down the deserted streets late at night when I get off. The dispatcher also knows I was picked up where and at what time. How about these “ride shares”? It feels too much like hitching a ride with a total stranger who is free to do what they want with me with no repercussions. Then of course, there’s the liability issue in case of accident. I was in a taxi that was t boned several years back. I didn’t have to stress about who would pay my medical bills, I have no medical insurance and was fairly compensated for the two weeks of work I missed. I shudder to think what I would have done if I’d chosen to stache. Seems to me the people who feel safe using this service are those who believe bad things only happen to other people.

  • Laurel Denver

    Well, I’m not sure about the last comment “they are going to have to make sure they are sustainable career for their drivers” because you are missing the point. It’s not intended to be a sustainable anything. It’s a quick fix for someone who wants to make a buck, and also, for people (like moms or students or tenants who can’t afford outrageous rent or anybody who is in debt and needs to pay off something) who want and require a flexible schedule. It’s moonlighting. It’s also a way to kill time and be nice to people, and hopefully to God, lower the amount of cars in this City. (Yes, people are reconsidering by a car because so far, Lyft works really well.)

    It is not a sustainable career, and most regular cab drivers would never dream of being a cab driver for five years or whatever it means to have a sustainable career. It’s a way to make a pretty nice buck. You can work at Starbucks for $12 per hour, you can temp in an office for $12-15 per hour, or if you own a decent car, you can work whenever you want for $30ish an hour. That’s all it’s about.

    Anybody who takes cabs (or has ever taken a cab) finds them disgusting. The drivers smoke, they yell on a bluetooth headset, they drive poorly, and in general, aren’t very attractive folks. I have no idea why. It needn’t be like that, but that’s the way it is.

    In 8 months of taking lots of Lyft rides, I have never had a bad experience, and I actually made two new friends. That’s really all this is about.

  • David Hammerbeck

    Its just more union busting by neo-con mentality that has infiltrated pseudo-libs, where anything novel is cool and therefore better – give it a catchy name and a gimmick and people fall for it. Just like children. No one thinks about busting unions, or putting working people out of work, or liability, and other factors. Congratulations on further decimating the working class – Ronald Reagan would be proud of Lyft.

    • Laura James

      What a lot of ignorant hyperbole!

    • Kris Noel

      taxi drivers are in a union?

  • Bassgeye

    Lyft is an elitist gypsy cab and will be shut down in many cities as legit cab companies get hit. Unregulated drivers who don’t serve the entire public or low income areas while pretending to be donation driven when they aren’t just to get around the law. They don’t reimburse for wear and tear or gas for the vehicles and won’t take responsibility for any accidents but will take 20% of any “donations”. What a business model! Little to no risk and huge gains!

    • Autumn

      They obviously aren’t being shut down any time soon since the city is willing to create a new category of transportation for them. other cities will follow. I do have to question why you are so adamantly against such services.fear of change perhaps? do these companies make you feel threatened? because I would take my chances with lyft over hopping in a cab with someone who scares the shit outta me with their driving and who can’t understand a single word I’m saying. plus, if I need to get to the sunset, better believe a cab wouldn’t take me there.

      • Bassgeye

        I’m against unregulated gypsy cabs for many reasons. They do not serve the ENTIRE public. That leaves the poorer sections of town and the handicapped to cabs alone. One cannot eat just the cherries in a pie and serve the crust to others. You take the good with the bad. For all of you complaining about run down cabs and ignorant drivers I drove cab for 5 years while in college. My cab was always clean and I was always polite Pick ups often became clients that requested me if available. I also had to service those on welfare medicare and the blind who had their fare paid by the government which I had to wait weeks for. While California lefties may be all for this elitism, and it will spread to a handful of liberal cities around the country, once it affects the public in a detrimental way (and someone gets killed in a gypsy cab that has no insurance) they will go poof.

        • Joshua Eric Buhrer

          If this is true, why do you feel the need to endlessly post about it here? If you are so sure its a horrible thing and and will collapse under its own weight why are you so scared? you know what i think? I don’t think you’ve ever driven a cab. I think you own a cab company or at least stock in one. And im also pretty sure you are the elitist one for thinking that a regular cab is the only way to go.

        • Laurel Denver

          You sound paranoid. On and on and on you go, never acknowledging that people dislike cabs and why. Gypsy bee ess. Enough.

          If the cabs improve service they can compete with Lyft. If they are better than lyft, they can out lyft out of business. You sound whiny because you don’t want to do anything to improve cabs. Cabs are merde, and Lyft is pretty fun. Change your merde and you won’t have anything to complain about.

  • “Things getting easier and smoother for me always means things get a little harder for someone else, somewhere.” Economics isn’t a zero-sum game, although working in an iPhone factory is hardly an enviable job, it’s a highly sought after position that raises the standard of living of poor Chinese. And what do you have against white people being employed? It doesn’t sound like a “democratic taxi system” if minorities are preferred over whites.

  • nicola graves

    It’s just another job now operated by a third party for cheaper. TSA is now staffed by covenant security company- who pays less than half. Usps city mail carriers are now operated on part time basis only as ‘city carrier assistants’ who make $12. Per hour compared to the old wage of $27. Per hour. No benefits. Average work two days a week flexible schedule.

    The only way anyone makes money in the us is by ‘finding it’ which equates to stealing it out of the hands of full time employed middle class people.

  • Felix Diaz

    Am all about supporting the lyft community, ,, but it is alway important positive and negative feedback csuse negative feedback will help improve the things that are not working right, , the pink mustache is how you identify your ride from other cars,, if you request a ride at 1:00 am you are alone but when you see that pink mustache you feel no longer alone, a friend has arrive ti pick you up, there will help you if need help if you cell need charge ,, they will charge it ,, you want to listen music? Just ask for it,, by the way if you are in boston or your friends. You can use this coupon for $10 on your first ride C62VXM for BOSTON MA,,, if you forgot something in it lyft car? You will get it back cause lyft cares about users,, if you are in one city away from your friend you can request a lyft ride to pick up your friend wherever tgey are in the coverage area of lyft,, you can use your account to move other people’s arond,,, unlike taxis. You can leave a feedback about the service and lyft will alway read it,,, you didn’t like a lyft driver? Rate it 3 star or less and you will never ride with that driver again, ,, hope this comment was helpful, ,, Boston lyft support,

  • Devil_Fish

    The Lyft Excess Liability Insurance policy is designed to act as primary insurance in the event that the driver’s personal insurance will cover only a portion of or none of the driver’s liability associated with an incident. It goes into effect once you are matched with a passenger for the time that you are on your way to pick up that passenger or have the passenger in your car. It is designed to cover driver liability for property damage and bodily injury of passengers and/or third parties up to a limit of $1M per incident.

    All Lyft Drivers pass a background check.

    As for the Cab drivers, I am sure that the people that made stage coaches were pretty pissed when Ford made the model T.

  • Heather Wise

    I feel like the pink moustache keeps the driver and rider safe. It puts the car in a very visible position so that people SEE it. that’s the point. Keeping everyone safe in today’s world is hard enough! Im not sure if that’s the reason for the moustache, but as a driver, I like the idea of people SEEING me.

  • JefferyHaas

    They don’t have to get RID of the pink mustache, they need to make it a goddam ROOF SIGN and use LED lights instead of fur.

  • AT

    Absolutely love Lyft! By far the best driving service in LA. Best way to get around! New users, use promo code LETSRIDE2 for your first ride free (up to $20)!

  • Colonel Happablap

    Hey so now that it’s been eight months. What politically incorrect thing did she say? If you don’t want to put her on blast. Can you email it to me please? Henry of Chang


Lizzy Acker

Lizzy Acker’s work has been published in Nano Fiction, Fanzine, Joyland, Eleven Eleven and elsewhere. She has read with Bang Out, RADAR, Quiet Lightening and others. Her first book, Monster Party, was released in December of 2010 by Small Desk Press.

Sponsored by

Become a KQED sponsor