Retailers Howled About Theft Last Year. Why Not Now?
Walmart, CVS Set to Pay San Francisco $19 Million in Opioid Settlements
The Not-So-Super Store
Walmart Faces Lawsuit for Allegedly Dumping Enormous Amounts of Toxic Waste in California
US Announces New Rules for Drones and Their Operators
'Dashers,' 'Taskers' and Other Euphemisms Obscure Real Losses for Gig Workers
2 Dead After Shooting at Distribution Center Near Redding
Walmart to Stop Selling E-Cigarettes
Retailers Expand 'Amazonlike,' Same-Day Delivery Options to Bay Area
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His work has appeared on Newsweek.com, Slate.com, CBSNews.com, MotherJones.com, DailyKos.com and NPR’s web site. Fiore’s political animation has appeared on CNN, Frontline, Bill Moyers Journal, Salon.com and cable and broadcast outlets across the globe.\r\n\r\nBeginning his professional life by drawing traditional political cartoons for newspapers, Fiore’s work appeared in publications ranging from the Washington Post to the Los Angeles Times. In the late 1990s, he began to experiment with animating political cartoons and, after a short stint at the San Jose Mercury News as their staff cartoonist, Fiore devoted all his energies to animation.\r\nGrowing up in California, Fiore also spent a good portion of his life in the backwoods of Idaho. It was this combination that shaped him politically. Mark majored in political science at Colorado College, where, in a perfect send-off for a cartoonist, he received his diploma in 1991 as commencement speaker Dick Cheney smiled approvingly.\r\nMark Fiore was awarded the Pulitzer Prize for political cartooning in 2010, a Robert F. Kennedy Journalism Award in 2004 and has twice received an Online Journalism Award for commentary from the Online News Association (2002, 2008). Fiore has received two awards for his work in new media from the National Cartoonists Society (2001, 2002), and in 2006 received The James Madison Freedom of Information Award from The Society of Professional Journalists.","avatar":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twitter":"MarkFiore","facebook":null,"instagram":"https://www.instagram.com/markfiore/?hl=en","linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"science","roles":["editor"]}],"headData":{"title":"Mark Fiore | KQED","description":"KQED News Cartoonist","ogImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/markfiore"},"sjohnson":{"type":"authors","id":"11840","meta":{"index":"authors_1591205172","id":"11840","found":true},"name":"Sydney Johnson","firstName":"Sydney","lastName":"Johnson","slug":"sjohnson","email":"sjohnson@kqed.org","display_author_email":false,"staff_mastheads":["news"],"title":"KQED Reporter","bio":"Sydney Johnson is a general assignment reporter at KQED. She previously reported on public health and city government at the San Francisco Examiner, and before that, she covered statewide education policy for EdSource. Her reporting has won multiple local, state and national awards. Sydney is a graduate of the University of California, Berkeley and lives in San Francisco.","avatar":"https://secure.gravatar.com/avatar/97855f2719b72ad6190b7c535fe642c8?s=600&d=blank&r=g","twitter":"sydneyfjohnson","facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"news","roles":["editor"]}],"headData":{"title":"Sydney Johnson | KQED","description":"KQED Reporter","ogImgSrc":"https://secure.gravatar.com/avatar/97855f2719b72ad6190b7c535fe642c8?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/97855f2719b72ad6190b7c535fe642c8?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/sjohnson"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_11978954":{"type":"posts","id":"news_11978954","meta":{"index":"posts_1591205157","site":"news","id":"11978954","score":null,"sort":[1710262834000]},"guestAuthors":[],"slug":"retailers-howled-about-theft-last-year-why-not-now","title":"Retailers Howled About Theft Last Year. Why Not Now?","publishDate":1710262834,"format":"standard","headTitle":"Retailers Howled About Theft Last Year. Why Not Now? | KQED","labelTerm":{},"content":"\u003cp>For much of the past year or so, executives at big retailers did something unusual: They talked about theft in their stores. A lot.\u003c/p>\n\u003cp>Walmart’s CEO warned it could \u003ca href=\"https://www.cnbc.com/2022/12/06/walmart-ceo-says-shoplifting-could-lead-to-price-jumps-store-closures.html\">lead to store closures\u003c/a> and higher prices. Target’s CEO said it was costing the chain \u003ca href=\"https://corporate.target.com/getmedia/a32499c2-0f20-4d33-9d6b-2265cf7fd95d/2023-05-17-Q1-Transcript-TGT.pdf\">upward of a billion dollars\u003c/a>. Home Depot’s finance chief called it a “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2023/08/15/home-depot-hd-q2-2023-earnings-call-transcript/\">consistent pressure\u003c/a>” that the chain is “tackling every day.”\u003c/p>\n\u003cp>With a \u003ca href=\"https://www.npr.org/2023/10/09/1203697964/flash-mob-retail-thefts\">backdrop of viral videos\u003c/a> showing brazen and \u003ca href=\"https://abcnews.go.com/US/home-depot-employee-fatally-shot-confronting-alleged-shoplifter/story?id=98703891\">violent \u003c/a>thieves, crime became a common theme on retailers’ typically dry quarterly earnings calls. Executives often mentioned “shrink” — inventory missing for one reason or another — as a factor behind declining profits. The list grew long: Macy’s, Best Buy, Dick’s Sporting Goods, T.J.Maxx, Dollar General.\u003c/p>\n\u003cp>Fast-forward to this year, and the fever pitch seems to be fading.\u003c/p>\n\u003cp>So far this earnings season: Walgreens said the problem remains — and is really bad in some places. But Foot Locker described changes in shrink as “\u003ca href=\"https://seekingalpha.com/article/4676380-foot-locker-inc-fl-q4-2023-earnings-call-transcript\">relatively neutral\u003c/a>.” T.J. Maxx’s parent company found it \u003ca href=\"https://seekingalpha.com/article/4674396-tjx-companies-inc-tjx-q4-2024-earnings-call-transcript\">better than expected\u003c/a>. Target cited “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2024/03/05/target-tgt-q4-2023-earnings-call-transcript/\">really solid progress\u003c/a>.” Many didn’t mention shrink at all. Two retailers hurt by theft in the past — Ulta and Dick’s Sporting Goods — will address investors on Thursday.\u003c/p>\n\u003cp>What has changed?\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Retailers cite a few things: Federal and state lawmakers have \u003ca href=\"https://www.sacbee.com/news/politics-government/capitol-alert/article286391150.html\">drafted new crime bills\u003c/a>, and \u003ca href=\"https://apnews.com/article/retail-theft-virginia-law-repeal-d0bd556e030996ada00fcb1bbe40145c\">some have become law\u003c/a>. Many stores have scaled back self-checkout options and locked away more products behind glass doors; their security investments are starting to bear fruit.\u003c/p>\n\u003cp>But one thing remains the same: Crime data has yet to indicate a nationwide epidemic of theft, leaving us only to guess at the true scale of the problem — then and now.\u003c/p>\n\u003ch3>How big of a problem is retail theft?\u003c/h3>\n\u003cp>Most retailers say their top worry is “organized retail crime” — coordinated operations in which people tend to steal and offload in bulk, often through online stores. Security experts argue that criminal rings proliferated as the COVID-19 pandemic ebbed, in part thanks to understaffed stores and soaring online demand.\u003c/p>\n\u003cp>However, companies do not share data on goods stolen, let alone stolen in a specific manner. And individual stores often \u003ca href=\"https://www.npr.org/2023/11/29/1215568143/its-peak-shopping-and-shoplifting-season-cops-are-stepping-up-antitheft-tactics\">don’t report incidents to the police\u003c/a>.[aside label=\"More on the tampon tax\" tag=\"retail-theft\"]Instead, the most commonly cited figure comes from an annual National Retail Federation survey that asks retailers to assess “shrink,” a much broader measure. Overall, \u003ca href=\"https://nrf.com/research/national-retail-security-survey-2023\">the latest survey\u003c/a> attributes about 36% of shrink to shoplifting and organized theft, 29% to theft by employees and 27% to mistakes in tracking, accounting or other errors.\u003c/p>\n\u003cp>The survey makes eye-popping estimates: Retailers lost $112 billion to shrink in 2022, the most recent figure. Using the given breakdown, this could mean stores lost over $40 billion that year to outside theft.\u003c/p>\n\u003cp>But the picture is not that clear. For one thing, the dollar value of shrink is calculated based on a percentage of retailers’ sales, and in 2022, shoppers went on a \u003ca href=\"https://www.npr.org/2022/11/25/1139231005/black-friday-shoppers-are-expected-to-spend-more-money-due-to-inflation\">record buying spree\u003c/a>.\u003c/p>\n\u003cp>The survey shows the scale of shrink has barely changed in the past decade. In 2022, retailers, on average, said shrink affected 1.6% of sales — the same as in 2020 and 2019. In other years, the average hovered around 1.4%, which\u003ca href=\"https://wwd.com/feature/nrf-inventory-retailers-2014-survey-10165709/\"> at one point was reported\u003c/a> as the lowest rate in two decades.\u003c/p>\n\u003cp>When the next survey is released in the coming months, it may show shrink was a substantially bigger problem last year, at around 2% of sales, according to a report by the investment bank William Blair.\u003c/p>\n\u003cp>Still, the analysts surmised that retailers also likely used crime as a cover for closures of underperforming locations and lackluster financial results, making up for shoppers’ tightening budgets, for example, or a glut of unpopular products.\u003c/p>\n\u003cp>“While theft is likely elevated,” the report said, “companies are also likely using the opportunity to draw attention away from margin headwinds,” meaning other factors that eroded their profits, such as deeper discounts or poor management of inventory.\u003c/p>\n\u003ch3>What happened at Walgreens and Target\u003c/h3>\n\u003cp>Walgreens and Target illustrate how opaque and complicated the question of theft can be.\u003c/p>\n\u003cp>In late 2021, Walgreens shut down five stores in San Francisco, citing skyrocketing organized retail crime. One of the stores appeared in a \u003ca href=\"https://twitter.com/LyanneMelendez/status/1404574079156318210?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1404574079156318210%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fsfist.com%2F2021%2F06%2F21%2Fthief-filmed-shoplifting-at-san-francisco-walgreens-in-viral-video-arrested-after-attempting-to-steal-again%2F\">viral video\u003c/a> of a thief loading up a trash bag while being filmed by several people, including a security guard. Later, a \u003cem>San Francisco Chronicle\u003c/em> \u003ca href=\"https://www.sfchronicle.com/sf/article/Is-shoplifting-forcing-Walgreens-to-cut-back-in-16536960.php\">data analysis found\u003c/a> that one of the closing stores had reported only seven shoplifting incidents that year, fewer than in 2018.\u003c/p>\n\u003cp>Then, in January 2023, Walgreens’ finance chief shocked the industry by saying, “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2023/01/05/walgreens-boots-alliance-wba-q1-2023-earnings-call/\">Maybe we cried too much last year\u003c/a>” over thefts. He said shrink had declined. The chain would scale back anti-theft spending and rely more on law enforcement than “largely ineffective” security companies.[pullquote size='medium' align='right' citation=\"Tim Wentworth, CEO, Walgreens\"]‘Let me be clear. It is very real — it is an industry problem. The urban area, in particular in some cities, is challenged, some more than others. We believe that it’s something that is going to take some time.’[/pullquote]Now, the company’s leadership has changed. New finance chief Manmohan Mahajan \u003ca href=\"https://www.fool.com/earnings/call-transcripts/2024/01/16/walgreens-boots-alliance-wba-q1-2024-earnings-call/\">told investors in January\u003c/a> that shrink “continues to be a systemic issue” for retailers. Later, new CEO Tim Wentworth said he didn’t expect things to improve in 2024.\u003c/p>\n\u003cp>“Let me be clear. It is very real — it is an industry problem,” Wentworth said at an \u003ca href=\"https://seekingalpha.com/article/4661739-walgreens-boots-alliance-inc-wba-j-p-morgan-42nd-annual-healthcare-conference-transcript\">industry conference\u003c/a>. “The urban area, in particular in some cities, is challenged, some more than others. We believe that it’s something that is going to take some time.”\u003c/p>\n\u003cp>Target took center stage on retail crime after November 2022, when executives got specific: They said shrink could cost the chain $600 million over the year.\u003c/p>\n\u003cp>They kept focusing on it. In May 2023, they said shrink would reduce Target’s annual profits \u003ca href=\"https://corporate.target.com/getmedia/a32499c2-0f20-4d33-9d6b-2265cf7fd95d/2023-05-17-Q1-Transcript-TGT.pdf\">by over $500 million\u003c/a> from a year earlier. In August, CEO Brian Cornell \u003ca href=\"https://corporate.target.com/getmedia/d2af905f-82f7-4602-ba27-053e6cf50c1a/2023-08-16-Q2-Transcript-TGT.pdf\">said violent thefts\u003c/a> at stores increased 120% in the first five months of 2023, compared with the same period in 2022.\u003c/p>\n\u003cp>In September, Target \u003ca href=\"https://corporate.target.com/press/statement/2023/09/target-closes-select-stores-to-prioritize-team-member-and-guest-safety\">announced it was closing nine locations\u003c/a> in New York City, Seattle, the San Francisco Bay Area and Portland, Oregon, because of theft and organized retail crime. Later, \u003ca href=\"https://www.cnbc.com/2023/12/19/target-store-closures-theft-and-crime-higher-nearby.html\">data analysis by CNBC\u003c/a> showed that as Target closed those stores, it chose to keep operating nearby locations that had reported more crime incidents but that also served more and wealthier shoppers.\u003c/p>\n\u003cp>Target described numerous anti-theft investments, including locked merchandise, de-escalation training and more security staff. The chain was also delivering disappointing financial reports: Inflation had shoppers prioritizing necessities, and Target took a big hit. Sales \u003ca href=\"https://corporate.target.com/press/release/2023/02/target-corporation-reports-fourth-quarter-and-full\">barely grew in 2022\u003c/a> and \u003ca href=\"https://corporate.target.com/press/release/2024/03/target-corporation-reports-fourth-quarter-and-full-year-2023-earnings\">declined in 2023\u003c/a> for the first time in years.\u003c/p>\n\u003ch3>\u003cstrong>Safety measures turn off shoppers \u003c/strong>\u003c/h3>\n\u003cp>Of course, big-picture statistics can mask trouble in specific places.\u003c/p>\n\u003cp>Shoplifting, for example, rose between 2019 and 2023 in New York City, Los Angeles, Virginia Beach and Dallas, while declining in over a dozen other cities, according to a \u003ca href=\"https://counciloncj.org/shoplifting-trends-what-you-need-to-know/\">November report\u003c/a> by the Council on Criminal Justice, a nonpartisan think tank.\u003c/p>\n\u003cp>And shoppers often encounter a clear sign of stepped-up security: products like makeup, baby formula and laundry detergent locked behind plexiglass or even replaced with photographs. Katherine Black at the consulting firm Kearney said stores would not choose this if they didn’t have to.\u003c/p>\n\u003cp>“To combat this problem, inherently, they’re putting in place measures that detract sales,” Black explained.[pullquote size='medium' align='right' citation=\"Brian Cornell, CEO, Target\"]‘When I think about shrink, I’ll start with the word ‘progress. I think we’re seeing really solid progress and greater awareness at the national, state and local level.’[/pullquote]Almost a third of shoppers say locked-up products hurt their perception of a store, according to Kearney’s October survey of 500 adults in the U.S. and Canada. More than a quarter say this prompts them to abandon the purchase and 46% say they end up buying somewhere else.\u003c/p>\n\u003cp>No major retailer has disclosed sales lost over heightened security so far. During Target’s latest earnings call, one analyst asked executives about this, but they did not respond directly.\u003c/p>\n\u003cp>“When I think about shrink, I’ll start with the word ‘progress,'” Cornell said. “I think we’re seeing really solid progress and greater awareness at the national, state and local level.”\u003c/p>\n\u003cp>Retailers have long lobbied for \u003ca href=\"https://www.npr.org/2020/10/16/923844907/when-shoplifting-is-a-felony-retailers-back-harsher-penalties-for-store-theft\">tougher prosecution of shoplifters\u003c/a> and a crackdown on online platforms used by resellers, including Amazon and Facebook Marketplace.\u003c/p>\n\u003cp>Over the past year, \u003ca href=\"https://www.cnbc.com/2023/08/11/organized-retail-crime-nine-states-pass-laws-to-crack-down-on-theft.html\">several states\u003c/a> have gone after organized retail crime with new laws. Leaders in \u003ca href=\"https://laist.com/news/criminal-justice/la-county-is-getting-a-funding-boost-to-fight-smash-grab-theft\">California\u003c/a>, New York and other places have put funding priority on “smash-and-grab” crimes. Congress \u003ca href=\"https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section45f&num=0&edition=prelim\">passed a law\u003c/a> requiring online marketplaces to verify the identities of high-volume sellers.\u003c/p>\n\u003cp>Retailers also claim their security investments are starting to show results.\u003c/p>\n\u003cp>This can include tracking alarms or moving high-risk products closer to registers. Many stores began restricting the use of self-checkout, including \u003ca href=\"https://www.usatoday.com/story/money/shopping/2024/03/06/walmart-self-checkout-update/72866539007/\">Walmart \u003c/a>and \u003ca href=\"https://www.cnn.com/2023/11/18/business/target-self-checkout-new-system/index.html\">Target\u003c/a>. More retailers weighed changing the layout of some stores to funnel all shoppers through a single entrance, a staple security protocol at Best Buy and Costco. Best Buy, at one point, said it added more workers to walk the floor, which experts say helps deter many criminals.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2024 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Retailers+howled+about+theft+last+year.+Why+not+now%3F&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"Mentions of retail theft seem to be fading, their fever pitch cooling. What's changed? And how bad was the problem in the first place?","status":"publish","parent":0,"modified":1710286444,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":36,"wordCount":1647},"headData":{"title":"Retailers Howled About Theft Last Year. Why Not Now? | KQED","description":"Mentions of retail theft seem to be fading, their fever pitch cooling. What's changed? And how bad was the problem in the first place?","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"source":"NPR","sourceUrl":"https://www.npr.org/2024/03/11/1236075589/retail-theft-crime-target-stores","sticky":false,"nprImageCredit":"Bebeto Matthews","nprByline":"\u003ca href=\"https://www.npr.org/people/447244385/alina-selyukh\">Alina Selyukh\u003c/a>","nprImageAgency":"AP","nprStoryId":"1236075589","nprApiLink":"http://api.npr.org/query?id=1236075589&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2024/03/11/1236075589/retail-theft-crime-target-stores?ft=nprml&f=1236075589","nprRetrievedStory":"1","nprPubDate":"Mon, 11 Mar 2024 12:13:00 -0400","nprStoryDate":"Mon, 11 Mar 2024 12:13:01 -0400","nprLastModifiedDate":"Mon, 11 Mar 2024 12:13:01 -0400","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","articleAge":"0","path":"/news/11978954/retailers-howled-about-theft-last-year-why-not-now","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>For much of the past year or so, executives at big retailers did something unusual: They talked about theft in their stores. A lot.\u003c/p>\n\u003cp>Walmart’s CEO warned it could \u003ca href=\"https://www.cnbc.com/2022/12/06/walmart-ceo-says-shoplifting-could-lead-to-price-jumps-store-closures.html\">lead to store closures\u003c/a> and higher prices. Target’s CEO said it was costing the chain \u003ca href=\"https://corporate.target.com/getmedia/a32499c2-0f20-4d33-9d6b-2265cf7fd95d/2023-05-17-Q1-Transcript-TGT.pdf\">upward of a billion dollars\u003c/a>. Home Depot’s finance chief called it a “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2023/08/15/home-depot-hd-q2-2023-earnings-call-transcript/\">consistent pressure\u003c/a>” that the chain is “tackling every day.”\u003c/p>\n\u003cp>With a \u003ca href=\"https://www.npr.org/2023/10/09/1203697964/flash-mob-retail-thefts\">backdrop of viral videos\u003c/a> showing brazen and \u003ca href=\"https://abcnews.go.com/US/home-depot-employee-fatally-shot-confronting-alleged-shoplifter/story?id=98703891\">violent \u003c/a>thieves, crime became a common theme on retailers’ typically dry quarterly earnings calls. Executives often mentioned “shrink” — inventory missing for one reason or another — as a factor behind declining profits. The list grew long: Macy’s, Best Buy, Dick’s Sporting Goods, T.J.Maxx, Dollar General.\u003c/p>\n\u003cp>Fast-forward to this year, and the fever pitch seems to be fading.\u003c/p>\n\u003cp>So far this earnings season: Walgreens said the problem remains — and is really bad in some places. But Foot Locker described changes in shrink as “\u003ca href=\"https://seekingalpha.com/article/4676380-foot-locker-inc-fl-q4-2023-earnings-call-transcript\">relatively neutral\u003c/a>.” T.J. Maxx’s parent company found it \u003ca href=\"https://seekingalpha.com/article/4674396-tjx-companies-inc-tjx-q4-2024-earnings-call-transcript\">better than expected\u003c/a>. Target cited “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2024/03/05/target-tgt-q4-2023-earnings-call-transcript/\">really solid progress\u003c/a>.” Many didn’t mention shrink at all. Two retailers hurt by theft in the past — Ulta and Dick’s Sporting Goods — will address investors on Thursday.\u003c/p>\n\u003cp>What has changed?\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Retailers cite a few things: Federal and state lawmakers have \u003ca href=\"https://www.sacbee.com/news/politics-government/capitol-alert/article286391150.html\">drafted new crime bills\u003c/a>, and \u003ca href=\"https://apnews.com/article/retail-theft-virginia-law-repeal-d0bd556e030996ada00fcb1bbe40145c\">some have become law\u003c/a>. Many stores have scaled back self-checkout options and locked away more products behind glass doors; their security investments are starting to bear fruit.\u003c/p>\n\u003cp>But one thing remains the same: Crime data has yet to indicate a nationwide epidemic of theft, leaving us only to guess at the true scale of the problem — then and now.\u003c/p>\n\u003ch3>How big of a problem is retail theft?\u003c/h3>\n\u003cp>Most retailers say their top worry is “organized retail crime” — coordinated operations in which people tend to steal and offload in bulk, often through online stores. Security experts argue that criminal rings proliferated as the COVID-19 pandemic ebbed, in part thanks to understaffed stores and soaring online demand.\u003c/p>\n\u003cp>However, companies do not share data on goods stolen, let alone stolen in a specific manner. And individual stores often \u003ca href=\"https://www.npr.org/2023/11/29/1215568143/its-peak-shopping-and-shoplifting-season-cops-are-stepping-up-antitheft-tactics\">don’t report incidents to the police\u003c/a>.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"More on the tampon tax ","tag":"retail-theft"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Instead, the most commonly cited figure comes from an annual National Retail Federation survey that asks retailers to assess “shrink,” a much broader measure. Overall, \u003ca href=\"https://nrf.com/research/national-retail-security-survey-2023\">the latest survey\u003c/a> attributes about 36% of shrink to shoplifting and organized theft, 29% to theft by employees and 27% to mistakes in tracking, accounting or other errors.\u003c/p>\n\u003cp>The survey makes eye-popping estimates: Retailers lost $112 billion to shrink in 2022, the most recent figure. Using the given breakdown, this could mean stores lost over $40 billion that year to outside theft.\u003c/p>\n\u003cp>But the picture is not that clear. For one thing, the dollar value of shrink is calculated based on a percentage of retailers’ sales, and in 2022, shoppers went on a \u003ca href=\"https://www.npr.org/2022/11/25/1139231005/black-friday-shoppers-are-expected-to-spend-more-money-due-to-inflation\">record buying spree\u003c/a>.\u003c/p>\n\u003cp>The survey shows the scale of shrink has barely changed in the past decade. In 2022, retailers, on average, said shrink affected 1.6% of sales — the same as in 2020 and 2019. In other years, the average hovered around 1.4%, which\u003ca href=\"https://wwd.com/feature/nrf-inventory-retailers-2014-survey-10165709/\"> at one point was reported\u003c/a> as the lowest rate in two decades.\u003c/p>\n\u003cp>When the next survey is released in the coming months, it may show shrink was a substantially bigger problem last year, at around 2% of sales, according to a report by the investment bank William Blair.\u003c/p>\n\u003cp>Still, the analysts surmised that retailers also likely used crime as a cover for closures of underperforming locations and lackluster financial results, making up for shoppers’ tightening budgets, for example, or a glut of unpopular products.\u003c/p>\n\u003cp>“While theft is likely elevated,” the report said, “companies are also likely using the opportunity to draw attention away from margin headwinds,” meaning other factors that eroded their profits, such as deeper discounts or poor management of inventory.\u003c/p>\n\u003ch3>What happened at Walgreens and Target\u003c/h3>\n\u003cp>Walgreens and Target illustrate how opaque and complicated the question of theft can be.\u003c/p>\n\u003cp>In late 2021, Walgreens shut down five stores in San Francisco, citing skyrocketing organized retail crime. One of the stores appeared in a \u003ca href=\"https://twitter.com/LyanneMelendez/status/1404574079156318210?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1404574079156318210%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fsfist.com%2F2021%2F06%2F21%2Fthief-filmed-shoplifting-at-san-francisco-walgreens-in-viral-video-arrested-after-attempting-to-steal-again%2F\">viral video\u003c/a> of a thief loading up a trash bag while being filmed by several people, including a security guard. Later, a \u003cem>San Francisco Chronicle\u003c/em> \u003ca href=\"https://www.sfchronicle.com/sf/article/Is-shoplifting-forcing-Walgreens-to-cut-back-in-16536960.php\">data analysis found\u003c/a> that one of the closing stores had reported only seven shoplifting incidents that year, fewer than in 2018.\u003c/p>\n\u003cp>Then, in January 2023, Walgreens’ finance chief shocked the industry by saying, “\u003ca href=\"https://www.fool.com/earnings/call-transcripts/2023/01/05/walgreens-boots-alliance-wba-q1-2023-earnings-call/\">Maybe we cried too much last year\u003c/a>” over thefts. He said shrink had declined. The chain would scale back anti-theft spending and rely more on law enforcement than “largely ineffective” security companies.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘Let me be clear. It is very real — it is an industry problem. The urban area, in particular in some cities, is challenged, some more than others. We believe that it’s something that is going to take some time.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Tim Wentworth, CEO, Walgreens","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Now, the company’s leadership has changed. New finance chief Manmohan Mahajan \u003ca href=\"https://www.fool.com/earnings/call-transcripts/2024/01/16/walgreens-boots-alliance-wba-q1-2024-earnings-call/\">told investors in January\u003c/a> that shrink “continues to be a systemic issue” for retailers. Later, new CEO Tim Wentworth said he didn’t expect things to improve in 2024.\u003c/p>\n\u003cp>“Let me be clear. It is very real — it is an industry problem,” Wentworth said at an \u003ca href=\"https://seekingalpha.com/article/4661739-walgreens-boots-alliance-inc-wba-j-p-morgan-42nd-annual-healthcare-conference-transcript\">industry conference\u003c/a>. “The urban area, in particular in some cities, is challenged, some more than others. We believe that it’s something that is going to take some time.”\u003c/p>\n\u003cp>Target took center stage on retail crime after November 2022, when executives got specific: They said shrink could cost the chain $600 million over the year.\u003c/p>\n\u003cp>They kept focusing on it. In May 2023, they said shrink would reduce Target’s annual profits \u003ca href=\"https://corporate.target.com/getmedia/a32499c2-0f20-4d33-9d6b-2265cf7fd95d/2023-05-17-Q1-Transcript-TGT.pdf\">by over $500 million\u003c/a> from a year earlier. In August, CEO Brian Cornell \u003ca href=\"https://corporate.target.com/getmedia/d2af905f-82f7-4602-ba27-053e6cf50c1a/2023-08-16-Q2-Transcript-TGT.pdf\">said violent thefts\u003c/a> at stores increased 120% in the first five months of 2023, compared with the same period in 2022.\u003c/p>\n\u003cp>In September, Target \u003ca href=\"https://corporate.target.com/press/statement/2023/09/target-closes-select-stores-to-prioritize-team-member-and-guest-safety\">announced it was closing nine locations\u003c/a> in New York City, Seattle, the San Francisco Bay Area and Portland, Oregon, because of theft and organized retail crime. Later, \u003ca href=\"https://www.cnbc.com/2023/12/19/target-store-closures-theft-and-crime-higher-nearby.html\">data analysis by CNBC\u003c/a> showed that as Target closed those stores, it chose to keep operating nearby locations that had reported more crime incidents but that also served more and wealthier shoppers.\u003c/p>\n\u003cp>Target described numerous anti-theft investments, including locked merchandise, de-escalation training and more security staff. The chain was also delivering disappointing financial reports: Inflation had shoppers prioritizing necessities, and Target took a big hit. Sales \u003ca href=\"https://corporate.target.com/press/release/2023/02/target-corporation-reports-fourth-quarter-and-full\">barely grew in 2022\u003c/a> and \u003ca href=\"https://corporate.target.com/press/release/2024/03/target-corporation-reports-fourth-quarter-and-full-year-2023-earnings\">declined in 2023\u003c/a> for the first time in years.\u003c/p>\n\u003ch3>\u003cstrong>Safety measures turn off shoppers \u003c/strong>\u003c/h3>\n\u003cp>Of course, big-picture statistics can mask trouble in specific places.\u003c/p>\n\u003cp>Shoplifting, for example, rose between 2019 and 2023 in New York City, Los Angeles, Virginia Beach and Dallas, while declining in over a dozen other cities, according to a \u003ca href=\"https://counciloncj.org/shoplifting-trends-what-you-need-to-know/\">November report\u003c/a> by the Council on Criminal Justice, a nonpartisan think tank.\u003c/p>\n\u003cp>And shoppers often encounter a clear sign of stepped-up security: products like makeup, baby formula and laundry detergent locked behind plexiglass or even replaced with photographs. Katherine Black at the consulting firm Kearney said stores would not choose this if they didn’t have to.\u003c/p>\n\u003cp>“To combat this problem, inherently, they’re putting in place measures that detract sales,” Black explained.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘When I think about shrink, I’ll start with the word ‘progress. I think we’re seeing really solid progress and greater awareness at the national, state and local level.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Brian Cornell, CEO, Target","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Almost a third of shoppers say locked-up products hurt their perception of a store, according to Kearney’s October survey of 500 adults in the U.S. and Canada. More than a quarter say this prompts them to abandon the purchase and 46% say they end up buying somewhere else.\u003c/p>\n\u003cp>No major retailer has disclosed sales lost over heightened security so far. During Target’s latest earnings call, one analyst asked executives about this, but they did not respond directly.\u003c/p>\n\u003cp>“When I think about shrink, I’ll start with the word ‘progress,'” Cornell said. “I think we’re seeing really solid progress and greater awareness at the national, state and local level.”\u003c/p>\n\u003cp>Retailers have long lobbied for \u003ca href=\"https://www.npr.org/2020/10/16/923844907/when-shoplifting-is-a-felony-retailers-back-harsher-penalties-for-store-theft\">tougher prosecution of shoplifters\u003c/a> and a crackdown on online platforms used by resellers, including Amazon and Facebook Marketplace.\u003c/p>\n\u003cp>Over the past year, \u003ca href=\"https://www.cnbc.com/2023/08/11/organized-retail-crime-nine-states-pass-laws-to-crack-down-on-theft.html\">several states\u003c/a> have gone after organized retail crime with new laws. Leaders in \u003ca href=\"https://laist.com/news/criminal-justice/la-county-is-getting-a-funding-boost-to-fight-smash-grab-theft\">California\u003c/a>, New York and other places have put funding priority on “smash-and-grab” crimes. Congress \u003ca href=\"https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section45f&num=0&edition=prelim\">passed a law\u003c/a> requiring online marketplaces to verify the identities of high-volume sellers.\u003c/p>\n\u003cp>Retailers also claim their security investments are starting to show results.\u003c/p>\n\u003cp>This can include tracking alarms or moving high-risk products closer to registers. Many stores began restricting the use of self-checkout, including \u003ca href=\"https://www.usatoday.com/story/money/shopping/2024/03/06/walmart-self-checkout-update/72866539007/\">Walmart \u003c/a>and \u003ca href=\"https://www.cnn.com/2023/11/18/business/target-self-checkout-new-system/index.html\">Target\u003c/a>. More retailers weighed changing the layout of some stores to funnel all shoppers through a single entrance, a staple security protocol at Best Buy and Costco. Best Buy, at one point, said it added more workers to walk the floor, which experts say helps deter many criminals.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2024 NPR. To see more, visit https://www.npr.org.\u003cimg decoding=\"async\" src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Retailers+howled+about+theft+last+year.+Why+not+now%3F&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11978954/retailers-howled-about-theft-last-year-why-not-now","authors":["byline_news_11978954"],"categories":["news_1758","news_8"],"tags":["news_33895","news_28103","news_30045","news_5775","news_1563"],"featImg":"news_11978955","label":"source_news_11978954"},"news_11946346":{"type":"posts","id":"news_11946346","meta":{"index":"posts_1591205157","site":"news","id":"11946346","score":null,"sort":[1681322415000]},"guestAuthors":[],"slug":"walmart-cvs-set-to-pay-san-francisco-19-million-in-opioid-settlements","title":"Walmart, CVS Set to Pay San Francisco $19 Million in Opioid Settlements","publishDate":1681322415,"format":"standard","headTitle":"Walmart, CVS Set to Pay San Francisco $19 Million in Opioid Settlements | KQED","labelTerm":{"site":"news"},"content":"\u003cp>San Francisco will receive up to $18.8 million to abate the opioid overdose epidemic thanks to settlements with Walmart and CVS Pharmacy for their alleged negligent oversight of opioid prescription practices.\u003c/p>\n\u003cp>The San Francisco Board of Supervisors on Wednesday approved the two settlement agreements, both part of nationwide opioid-related lawsuits, which include up to \u003ca href=\"https://sfgov.legistar.com/View.ashx?M=F&ID=11654268&GUID=C6A2AED0-0403-414E-BB38-E53497EBDC80\">$6.8 million from Walmart (PDF)\u003c/a> over the next six years and up to \u003ca href=\"https://sfgov.legistar.com/View.ashx?M=F&ID=11654300&GUID=CAFAD38C-C163-4A7C-A37C-051F6BF72BD9\">$12 million over 10 years from CVS Pharmacy (PDF)\u003c/a>.\u003c/p>\n\u003cp>The latest drug settlements come as San Francisco faces a persistent overdose crisis where the majority of deaths are related to fentanyl, an opioid that can be up to 50 times stronger than heroin. It also arrives on top of a projected $130 million that the city is slated to receive through other settlements made directly with other pharmacy chains, drug manufacturers and distributors for their roles in the wide-reaching overdose crisis.\u003c/p>\n\u003cp>[pullquote size=\"medium\" align=\"right\" citation=\"David Chiu, city attorney \"]‘This is a crisis that did not come out of thin air. It was created by the opioid industry when extremely dangerous, addictive drugs were marketed to patients as safe. And we now know that to be a blatant lie.’[/pullquote]\u003c/p>\n\u003cp>“For far too long, millions [of people] across America have lost loved ones to this crisis. And local governments in cities like San Francisco have had to shoulder the burden,” City Attorney David Chiu told KQED. “This is a crisis that did not come out of thin air. It was created by the opioid industry when extremely dangerous, addictive drugs were marketed to patients as safe. And we now know that to be a blatant lie.”\u003c/p>\n\u003cp>Last November, \u003ca href=\"https://www.npr.org/2022/11/15/1136764377/walmart-opioid-lawsuits-settlement\">Walmart agreed to pay $3.1 billion\u003c/a> to settle numerous opioid-related lawsuits across the nation. San Francisco’s cut comes from the $265 million payout made to California in that settlement. During the same month, CVS also agreed to a $5 billion settlement with 19 states for its role in the opioid crisis, and $470 million of that settlement was slated for California.\u003c/p>\n\u003cp>San Francisco has collected more than $7 million from settlements related to the drug crisis so far, according to Chiu. Additional settlements with companies such as Allergan and Teva are still pending approval and could bring the city’s total to $130 million. That includes the victory against Walgreens last year, but the amount from that settlement has not yet been determined.\u003c/p>\n\u003ch2>Funding overdose prevention\u003c/h2>\n\u003cp>The opioid settlement funds are slated to be used for overdose prevention efforts, such as purchasing and distributing Narcan, a fast-acting opioid overdose reversal medicine.\u003c/p>\n\u003cp>But several supervisors and overdose prevention advocates say the city should also use the funds to help \u003ca href=\"https://www.kqed.org/news/11944282/san-francisco-will-allow-city-officials-to-fundraise-for-safe-consumption-sites\">nonprofits operate safe consumption sites\u003c/a>, facilities where people can smoke or inject drugs with medical supervision to prevent overdose deaths and connect users to other health and social services.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Because safe consumption sites are still illegal at the state and federal levels, the city attorney has not yet agreed to use the settlement dollars for the facilities.\u003c/p>\n\u003cp>In 2022, \u003ca href=\"https://www.kqed.org/news/11923232/governor-newsom-vetoes-safe-consumption-site-bill#:~:text=Governor%20Newsom%20Passes%20On%20Signing,opportunity%E2%80%9D%20to%20prevent%20overdose%20deaths\">Gov. Gavin Newsom vetoed a bill\u003c/a> that would have allowed pilot safe consumption sites to operate in San Francisco, Oakland and Los Angeles.\u003c/p>\n\u003cp>The Board of Supervisors, with Chiu, who oversaw the city’s successful trial against pharmacies, drug manufacturers and distributors, will hold a closed-session discussion on April 18 to discuss whether the funds could be used for safe consumption sites.\u003c/p>\n\u003cp>“I’ve been providing consistent advice to policymakers on these issues, and those conversations continue,” Chiu said. “I do believe that overdose prevention centers can open in San Francisco, according to the so-called New York model.”[aside label='More Stories on Opioid Treatment' tag='opioid-crisis']In New York City, a private nonprofit called \u003ca href=\"https://onpointnyc.org/\">OnPoint NYC\u003c/a> funds and operates safe consumption sites, which are also illegal in New York. \u003ca href=\"https://www.kqed.org/news/11943309/sf-supervisors-carve-path-for-privately-run-safe-consumption-sites-but-can-nonprofits-fund-them-alone\">San Francisco is in fact poised to move forward\u003c/a> with opening safe consumption sites using a model similar to New York’s; local health nonprofits including \u003ca href=\"https://www.thegubbioproject.org/\">The Gubbio Project\u003c/a>, the \u003ca href=\"https://www.sfaf.org/\">San Francisco AIDS Foundation\u003c/a> and \u003ca href=\"https://www.healthright360.org/\">HealthRIGHT360\u003c/a> have said they would like to provide the services.\u003c/p>\n\u003cp>But financing safe consumption services privately will also be a challenge, the nonprofits’ leaders say. OnPoint NYC has said that its program, which covers two locations, \u003ca href=\"https://www.wsj.com/articles/sanctioned-drug-use-sites-reach-a-crossroads-as-funding-runs-out-11672625580\">costs $1.4 million annually\u003c/a>.\u003c/p>\n\u003cp>“This is money that has been fought for for people who are suffering from the opioid crisis,” said Lydia Bransten, executive director of The Gubbio Project. “There is no one more deserving of having a center where they are protected from overdosing and dying than people who are living on the street using drugs.”\u003c/p>\n\u003cp>The San Francisco Board of Supervisors recently voted to allow city officials to solicit donations for the nonprofits to help speed their opening. But Bransten said her nonprofit has not received any additional funding since that financing option became available.[pullquote size=\"medium\" align=\"right\" citation=\"Lydia Bransten, executive director, The Gubbio Project\"]‘There is no one more deserving of having a center where they are protected from overdosing and dying than people who are living on the street using drugs.’[/pullquote]San Francisco Supervisor Hillary Ronen said opening safe consumption sites would be worth the legal risk because opening the sites could begin to slow the overdose epidemic.\u003c/p>\n\u003cp>“There is a difference of opinion on what is a legal decision and what is a policy decision for us, and I want us to have that discussion all together,” Ronen said during a Board of Supervisors meeting on April 4. “It is beyond time that we open these [facilities], and there is one person, the city attorney, who is standing in the way.”\u003c/p>\n\u003cp>More than 200 safe consumption sites operate around the globe to help prevent overdose deaths in countries such as Denmark, Norway, Portugal, Spain, Canada, France and Australia.\u003c/p>\n\u003cp>In the U.S., San Francisco and New York City are not alone in trying to navigate federal policy to open safe consumption sites: In Philadelphia, the medical nonprofit \u003ca href=\"https://www.safehousephilly.org/\">Safehouse\u003c/a> has been tied up in a legal battle for several years over its supervised injection services.\u003c/p>\n\u003cp>In Providence, Rhode Island, lawmakers earlier this month approved \u003ca href=\"https://www.providencejournal.com/story/news/politics/2023/04/04/safe-injection-site-in-providence-up-for-final-vote-could-open-in-2024/70079708007/\">a two-year pilot program\u003c/a> to allow supervised consumption sites. That bill is now heading to the governor’s desk, and if it’s approved, the state could start running the services by 2024.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"SF is expected to receive at least $112 million from opioid settlements with pharmacies, drug manufacturers and distributors. Walmart and CVS are two companies set to pay the city up to $19 million.","status":"publish","parent":0,"modified":1681326101,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":22,"wordCount":1096},"headData":{"title":"Walmart, CVS Set to Pay San Francisco $19 Million in Opioid Settlements | KQED","description":"SF is expected to receive at least $112 million from opioid settlements with pharmacies, drug manufacturers and distributors. Walmart and CVS are two companies set to pay the city up to $19 million.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"excludeFromSiteSearch":"Include","articleAge":"0","path":"/news/11946346/walmart-cvs-set-to-pay-san-francisco-19-million-in-opioid-settlements","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>San Francisco will receive up to $18.8 million to abate the opioid overdose epidemic thanks to settlements with Walmart and CVS Pharmacy for their alleged negligent oversight of opioid prescription practices.\u003c/p>\n\u003cp>The San Francisco Board of Supervisors on Wednesday approved the two settlement agreements, both part of nationwide opioid-related lawsuits, which include up to \u003ca href=\"https://sfgov.legistar.com/View.ashx?M=F&ID=11654268&GUID=C6A2AED0-0403-414E-BB38-E53497EBDC80\">$6.8 million from Walmart (PDF)\u003c/a> over the next six years and up to \u003ca href=\"https://sfgov.legistar.com/View.ashx?M=F&ID=11654300&GUID=CAFAD38C-C163-4A7C-A37C-051F6BF72BD9\">$12 million over 10 years from CVS Pharmacy (PDF)\u003c/a>.\u003c/p>\n\u003cp>The latest drug settlements come as San Francisco faces a persistent overdose crisis where the majority of deaths are related to fentanyl, an opioid that can be up to 50 times stronger than heroin. It also arrives on top of a projected $130 million that the city is slated to receive through other settlements made directly with other pharmacy chains, drug manufacturers and distributors for their roles in the wide-reaching overdose crisis.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘This is a crisis that did not come out of thin air. It was created by the opioid industry when extremely dangerous, addictive drugs were marketed to patients as safe. And we now know that to be a blatant lie.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"David Chiu, city attorney ","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“For far too long, millions [of people] across America have lost loved ones to this crisis. And local governments in cities like San Francisco have had to shoulder the burden,” City Attorney David Chiu told KQED. “This is a crisis that did not come out of thin air. It was created by the opioid industry when extremely dangerous, addictive drugs were marketed to patients as safe. And we now know that to be a blatant lie.”\u003c/p>\n\u003cp>Last November, \u003ca href=\"https://www.npr.org/2022/11/15/1136764377/walmart-opioid-lawsuits-settlement\">Walmart agreed to pay $3.1 billion\u003c/a> to settle numerous opioid-related lawsuits across the nation. San Francisco’s cut comes from the $265 million payout made to California in that settlement. During the same month, CVS also agreed to a $5 billion settlement with 19 states for its role in the opioid crisis, and $470 million of that settlement was slated for California.\u003c/p>\n\u003cp>San Francisco has collected more than $7 million from settlements related to the drug crisis so far, according to Chiu. Additional settlements with companies such as Allergan and Teva are still pending approval and could bring the city’s total to $130 million. That includes the victory against Walgreens last year, but the amount from that settlement has not yet been determined.\u003c/p>\n\u003ch2>Funding overdose prevention\u003c/h2>\n\u003cp>The opioid settlement funds are slated to be used for overdose prevention efforts, such as purchasing and distributing Narcan, a fast-acting opioid overdose reversal medicine.\u003c/p>\n\u003cp>But several supervisors and overdose prevention advocates say the city should also use the funds to help \u003ca href=\"https://www.kqed.org/news/11944282/san-francisco-will-allow-city-officials-to-fundraise-for-safe-consumption-sites\">nonprofits operate safe consumption sites\u003c/a>, facilities where people can smoke or inject drugs with medical supervision to prevent overdose deaths and connect users to other health and social services.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Because safe consumption sites are still illegal at the state and federal levels, the city attorney has not yet agreed to use the settlement dollars for the facilities.\u003c/p>\n\u003cp>In 2022, \u003ca href=\"https://www.kqed.org/news/11923232/governor-newsom-vetoes-safe-consumption-site-bill#:~:text=Governor%20Newsom%20Passes%20On%20Signing,opportunity%E2%80%9D%20to%20prevent%20overdose%20deaths\">Gov. Gavin Newsom vetoed a bill\u003c/a> that would have allowed pilot safe consumption sites to operate in San Francisco, Oakland and Los Angeles.\u003c/p>\n\u003cp>The Board of Supervisors, with Chiu, who oversaw the city’s successful trial against pharmacies, drug manufacturers and distributors, will hold a closed-session discussion on April 18 to discuss whether the funds could be used for safe consumption sites.\u003c/p>\n\u003cp>“I’ve been providing consistent advice to policymakers on these issues, and those conversations continue,” Chiu said. “I do believe that overdose prevention centers can open in San Francisco, according to the so-called New York model.”\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"More Stories on Opioid Treatment ","tag":"opioid-crisis"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>In New York City, a private nonprofit called \u003ca href=\"https://onpointnyc.org/\">OnPoint NYC\u003c/a> funds and operates safe consumption sites, which are also illegal in New York. \u003ca href=\"https://www.kqed.org/news/11943309/sf-supervisors-carve-path-for-privately-run-safe-consumption-sites-but-can-nonprofits-fund-them-alone\">San Francisco is in fact poised to move forward\u003c/a> with opening safe consumption sites using a model similar to New York’s; local health nonprofits including \u003ca href=\"https://www.thegubbioproject.org/\">The Gubbio Project\u003c/a>, the \u003ca href=\"https://www.sfaf.org/\">San Francisco AIDS Foundation\u003c/a> and \u003ca href=\"https://www.healthright360.org/\">HealthRIGHT360\u003c/a> have said they would like to provide the services.\u003c/p>\n\u003cp>But financing safe consumption services privately will also be a challenge, the nonprofits’ leaders say. OnPoint NYC has said that its program, which covers two locations, \u003ca href=\"https://www.wsj.com/articles/sanctioned-drug-use-sites-reach-a-crossroads-as-funding-runs-out-11672625580\">costs $1.4 million annually\u003c/a>.\u003c/p>\n\u003cp>“This is money that has been fought for for people who are suffering from the opioid crisis,” said Lydia Bransten, executive director of The Gubbio Project. “There is no one more deserving of having a center where they are protected from overdosing and dying than people who are living on the street using drugs.”\u003c/p>\n\u003cp>The San Francisco Board of Supervisors recently voted to allow city officials to solicit donations for the nonprofits to help speed their opening. But Bransten said her nonprofit has not received any additional funding since that financing option became available.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘There is no one more deserving of having a center where they are protected from overdosing and dying than people who are living on the street using drugs.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Lydia Bransten, executive director, The Gubbio Project","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>San Francisco Supervisor Hillary Ronen said opening safe consumption sites would be worth the legal risk because opening the sites could begin to slow the overdose epidemic.\u003c/p>\n\u003cp>“There is a difference of opinion on what is a legal decision and what is a policy decision for us, and I want us to have that discussion all together,” Ronen said during a Board of Supervisors meeting on April 4. “It is beyond time that we open these [facilities], and there is one person, the city attorney, who is standing in the way.”\u003c/p>\n\u003cp>More than 200 safe consumption sites operate around the globe to help prevent overdose deaths in countries such as Denmark, Norway, Portugal, Spain, Canada, France and Australia.\u003c/p>\n\u003cp>In the U.S., San Francisco and New York City are not alone in trying to navigate federal policy to open safe consumption sites: In Philadelphia, the medical nonprofit \u003ca href=\"https://www.safehousephilly.org/\">Safehouse\u003c/a> has been tied up in a legal battle for several years over its supervised injection services.\u003c/p>\n\u003cp>In Providence, Rhode Island, lawmakers earlier this month approved \u003ca href=\"https://www.providencejournal.com/story/news/politics/2023/04/04/safe-injection-site-in-providence-up-for-final-vote-could-open-in-2024/70079708007/\">a two-year pilot program\u003c/a> to allow supervised consumption sites. That bill is now heading to the governor’s desk, and if it’s approved, the state could start running the services by 2024.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11946346/walmart-cvs-set-to-pay-san-francisco-19-million-in-opioid-settlements","authors":["11840"],"categories":["news_457","news_8"],"tags":["news_32205","news_27626","news_22492","news_25617","news_31709","news_22774","news_19960","news_38","news_1563"],"featImg":"news_11946369","label":"news"},"news_11899958":{"type":"posts","id":"news_11899958","meta":{"index":"posts_1591205157","site":"news","id":"11899958","score":null,"sort":[1640215509000]},"guestAuthors":[],"slug":"the-not-so-super-store","title":"The Not-So-Super Store","publishDate":1640215509,"format":"aside","headTitle":"Mark Fiore: Drawn to the Bay | KQED News","labelTerm":{"term":18515,"site":"news"},"content":"\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png\">\u003cimg class=\"alignnone size-full wp-image-11899962\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png\" alt='Cartoon: a Walmart semi truck dumps a huge load of toxic waste and garbage off a bluff. The Walmart tagline is revised to say, \"Save Money. Pollute Better.\"' width=\"1920\" height=\"1282\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png 1920w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-800x534.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-1020x681.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-160x107.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-1536x1026.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>\u003c/p>\n\u003cp>California Attorney General Rob Bonta and a dozen district attorneys \u003ca href=\"https://twitter.com/AGRobBonta/status/1473013313701171201\">sued Walmart on Monday for allegedly dumping hazardous waste in landfills across the state\u003c/a>.\u003c/p>\n\u003cp>Walmart appears to have a pattern of illegally dumping toxic things like insecticide, paint and lithium batteries in landfills and has paid out millions of dollars as far back as 2010.\u003c/p>\n\u003cp>In 2013, \u003ca href=\"https://apnews.com/article/business-lawsuits-california-sacramento-hazardous-waste-6ac265da9f2cb150e8a73c7a5cc7e01b\">Walmart paid $81 million to 16 California counties and the state of Missouri\u003c/a> for dumping pollutants down the drain.\u003c/p>\n\u003cp>$81 million may sound like a lot of money, until you remember that the company reported around $560 billion in revenue in 2021.\u003c/p>\n\u003cp>I have a sinking feeling the mega-retailer may look at these cute li'l settlements as a cost of doing business.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"California Attorney General Rob Bonta and a dozen district attorneys sued Walmart on Monday for allegedly dumping hazardous waste in landfills across the state.","status":"publish","parent":0,"modified":1640215509,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":8,"wordCount":123},"headData":{"title":"The Not-So-Super Store | KQED","description":"California Attorney General Rob Bonta and a dozen district attorneys sued Walmart on Monday for allegedly dumping hazardous waste in landfills across the state.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11899958 https://ww2.kqed.org/news/?p=11899958","disqusUrl":"https://ww2.kqed.org/news/2021/12/22/the-not-so-super-store/","disqusTitle":"The Not-So-Super Store","excludeFromSiteSearch":"Include","path":"/news/11899958/the-not-so-super-store","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png\">\u003cimg class=\"alignnone size-full wp-image-11899962\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png\" alt='Cartoon: a Walmart semi truck dumps a huge load of toxic waste and garbage off a bluff. The Walmart tagline is revised to say, \"Save Money. Pollute Better.\"' width=\"1920\" height=\"1282\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final.png 1920w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-800x534.png 800w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-1020x681.png 1020w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-160x107.png 160w, https://ww2.kqed.org/app/uploads/sites/10/2021/12/walmart_122121_final-1536x1026.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003c/a>\u003c/p>\n\u003cp>California Attorney General Rob Bonta and a dozen district attorneys \u003ca href=\"https://twitter.com/AGRobBonta/status/1473013313701171201\">sued Walmart on Monday for allegedly dumping hazardous waste in landfills across the state\u003c/a>.\u003c/p>\n\u003cp>Walmart appears to have a pattern of illegally dumping toxic things like insecticide, paint and lithium batteries in landfills and has paid out millions of dollars as far back as 2010.\u003c/p>\n\u003cp>In 2013, \u003ca href=\"https://apnews.com/article/business-lawsuits-california-sacramento-hazardous-waste-6ac265da9f2cb150e8a73c7a5cc7e01b\">Walmart paid $81 million to 16 California counties and the state of Missouri\u003c/a> for dumping pollutants down the drain.\u003c/p>\n\u003cp>$81 million may sound like a lot of money, until you remember that the company reported around $560 billion in revenue in 2021.\u003c/p>\n\u003cp>I have a sinking feeling the mega-retailer may look at these cute li'l settlements as a cost of doing business.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11899958/the-not-so-super-store","authors":["3236"],"series":["news_18515"],"categories":["news_19906","news_6188","news_8"],"tags":["news_28720","news_20949","news_2920","news_3674","news_1563"],"featImg":"news_11899962","label":"news_18515"},"news_11899974":{"type":"posts","id":"news_11899974","meta":{"index":"posts_1591205157","site":"news","id":"11899974","score":null,"sort":[1640181601000]},"guestAuthors":[],"slug":"walmart-faces-lawsuit-for-allegedly-dumping-enormous-amounts-of-toxic-waste-in-california","title":"Walmart Faces Lawsuit for Allegedly Dumping Enormous Amounts of Toxic Waste in California","publishDate":1640181601,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{"term":253,"site":"news"},"content":"\u003cp>California officials have filed a statewide lawsuit against Walmart Inc. alleging that the company illegally disposed of hazardous waste at landfills across the state.\u003c/p>\n\u003cp>In the \u003ca href=\"https://oag.ca.gov/system/files/attachments/press-docs/Walmart%20Complaint.pdf\">42-page document filed Monday by state prosecutors\u003c/a>, the lawsuit alleges the retail giant illegally dumped nearly 160,000 pounds of hazardous waste, or more than 1 million items, each year in California over the last six years.\u003c/p>\n\u003cp>California Attorney General Rob Bonta and 12 California district attorneys said Walmart violated California's environmental laws and regulations by dumping hazardous waste products at landfills that aren't equipped to handle the materials, including alkaline and lithium batteries, insect killer sprays, aerosol cans, toxic cleaning supplies and LED lightbulbs.\u003c/p>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation=\"Rob Bonta, California Attorney General\"]'Walmart's own audits found that the company is dumping hazardous waste at local landfills at a rate of more than one million items each year.'[/pullquote]The lawsuit also claims Walmart dumped \"confidential customer information\" at these landfills.\u003c/p>\n\u003cp>\"Walmart's own audits found that the company is dumping hazardous waste at local landfills at a rate of more than one million items each year. From there, these products may seep into the state's drinking water as toxic pollutants or into the air as dangerous gases,\" Bonta said \u003ca href=\"https://oag.ca.gov/news/press-releases/attorney-general-bonta-announces-statewide-lawsuit-against-walmart-illegal\">in a statement\u003c/a>.\u003c/p>\n\u003cp>Bonta said the lawsuit filed against the retail giant should serve as a warning to the state's \"worst offenders.\"\u003c/p>\n\u003cp>In an emailed statement to NPR, Walmart said the company will defend itself and said the lawsuit is \"unjustified.\"\u003c/p>\n\u003cp>\"We have met with the state numerous times and walked them through our industry-leading hazardous waste compliance programs in an effort to avoid litigation. Instead, they filed this unjustified lawsuit,\" Walmart spokesperson Randy Hargrove said. \"The state is demanding a level of compliance regarding waste disposal from our stores of common household products and other items that goes beyond what is required by law.\"\u003c/p>\n\u003cp>The latest lawsuit filed against Walmart isn't the company's first with the state of California.\u003c/p>\n\u003cp>[aside label ='Related Coverage' tag='environment']In 2010, the California Attorney General's Office reached a $25 million settlement against the retail giant for illegally disposing of hazardous waste. But according to the attorney general's office, a 2015 inspection found that Walmart continued to dump waste illegally.\u003c/p>\n\u003cp>\"Walmart is a responsible corporate citizen in California and everywhere we operate. We take our obligation to protect the environment seriously and have industry-leading processes in place to comply with local, state and federal environmental laws,\" Hargrove said.\u003c/p>\n\u003cp>Since 2015, California investigators said 58 inspections of trash compactors taken from Walmart stores found dozens of items classified as either hazardous waste, medical waste or customer records with personal information.\u003cbr>\n[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"State prosecutors accuse Walmart of illegally dumping nearly 160,000 pounds of hazardous waste, or more than 1 million items, each year in California over the last six years.","status":"publish","parent":0,"modified":1640203136,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":13,"wordCount":458},"headData":{"title":"Walmart Faces Lawsuit for Allegedly Dumping Enormous Amounts of Toxic Waste in California | KQED","description":"State prosecutors accuse Walmart of illegally dumping nearly 160,000 pounds of hazardous waste, or more than 1 million items, each year in California over the last six years.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11899974 https://ww2.kqed.org/news/?p=11899974","disqusUrl":"https://ww2.kqed.org/news/2021/12/22/walmart-faces-lawsuit-for-allegedly-dumping-enormous-amounts-of-toxic-waste-in-california/","disqusTitle":"Walmart Faces Lawsuit for Allegedly Dumping Enormous Amounts of Toxic Waste in California","nprByline":"\u003ca href=\"https://www.npr.org/people/1019412563/jonathan-franklin\">Jonathan Franklin\u003c/a>","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","path":"/news/11899974/walmart-faces-lawsuit-for-allegedly-dumping-enormous-amounts-of-toxic-waste-in-california","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>California officials have filed a statewide lawsuit against Walmart Inc. alleging that the company illegally disposed of hazardous waste at landfills across the state.\u003c/p>\n\u003cp>In the \u003ca href=\"https://oag.ca.gov/system/files/attachments/press-docs/Walmart%20Complaint.pdf\">42-page document filed Monday by state prosecutors\u003c/a>, the lawsuit alleges the retail giant illegally dumped nearly 160,000 pounds of hazardous waste, or more than 1 million items, each year in California over the last six years.\u003c/p>\n\u003cp>California Attorney General Rob Bonta and 12 California district attorneys said Walmart violated California's environmental laws and regulations by dumping hazardous waste products at landfills that aren't equipped to handle the materials, including alkaline and lithium batteries, insect killer sprays, aerosol cans, toxic cleaning supplies and LED lightbulbs.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'Walmart's own audits found that the company is dumping hazardous waste at local landfills at a rate of more than one million items each year.'","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"Rob Bonta, California Attorney General","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>The lawsuit also claims Walmart dumped \"confidential customer information\" at these landfills.\u003c/p>\n\u003cp>\"Walmart's own audits found that the company is dumping hazardous waste at local landfills at a rate of more than one million items each year. From there, these products may seep into the state's drinking water as toxic pollutants or into the air as dangerous gases,\" Bonta said \u003ca href=\"https://oag.ca.gov/news/press-releases/attorney-general-bonta-announces-statewide-lawsuit-against-walmart-illegal\">in a statement\u003c/a>.\u003c/p>\n\u003cp>Bonta said the lawsuit filed against the retail giant should serve as a warning to the state's \"worst offenders.\"\u003c/p>\n\u003cp>In an emailed statement to NPR, Walmart said the company will defend itself and said the lawsuit is \"unjustified.\"\u003c/p>\n\u003cp>\"We have met with the state numerous times and walked them through our industry-leading hazardous waste compliance programs in an effort to avoid litigation. Instead, they filed this unjustified lawsuit,\" Walmart spokesperson Randy Hargrove said. \"The state is demanding a level of compliance regarding waste disposal from our stores of common household products and other items that goes beyond what is required by law.\"\u003c/p>\n\u003cp>The latest lawsuit filed against Walmart isn't the company's first with the state of California.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Related Coverage ","tag":"environment"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>In 2010, the California Attorney General's Office reached a $25 million settlement against the retail giant for illegally disposing of hazardous waste. But according to the attorney general's office, a 2015 inspection found that Walmart continued to dump waste illegally.\u003c/p>\n\u003cp>\"Walmart is a responsible corporate citizen in California and everywhere we operate. We take our obligation to protect the environment seriously and have industry-leading processes in place to comply with local, state and federal environmental laws,\" Hargrove said.\u003c/p>\n\u003cp>Since 2015, California investigators said 58 inspections of trash compactors taken from Walmart stores found dozens of items classified as either hazardous waste, medical waste or customer records with personal information.\u003cbr>\n\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11899974/walmart-faces-lawsuit-for-allegedly-dumping-enormous-amounts-of-toxic-waste-in-california","authors":["byline_news_11899974"],"categories":["news_19906","news_8"],"tags":["news_20023","news_18299","news_25283","news_30354","news_5798","news_24849","news_2920","news_3674","news_20830","news_1563"],"affiliates":["news_253"],"featImg":"news_11899993","label":"news_253"},"news_11853143":{"type":"posts","id":"news_11853143","meta":{"index":"posts_1591205157","site":"news","id":"11853143","score":null,"sort":[1609280997000]},"guestAuthors":[],"slug":"u-s-announces-new-rules-for-drones-and-their-operators","title":"US Announces New Rules for Drones and Their Operators","publishDate":1609280997,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>Federal regulators have issued new guidelines allowing drones to operate at night and over people — a change in the rules that could expand the use of the machines for commercial deliveries.\u003c/p>\n\u003cp>The new rules from the Federal Aviation Administration will also require remote identification technology so that the machines can be identifiable from the ground. The FAA said this standard will address security concerns and make drones easier to track.\u003c/p>\n\u003cp>\"These final rules carefully address safety, security and privacy concerns while advancing opportunities for innovation and utilization of drone technology,\" said U.S. Secretary of Transportation Elaine L. Chao in a \u003ca href=\"https://www.faa.gov/news/press_releases/news_story.cfm?newsId=25541\">statement\u003c/a>.\u003c/p>\n\u003cp>The final change, once in effect, will amend current policies that previously forbade drone operations over people and at night unless the FAA granted a waiver.\u003c/p>\n\u003cp>Drones represent the fastest-growing segment in the entire transportation sector – with currently over 1.7 million drone registrations and 203,000 FAA-certificated remote pilots, according to the agency.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Companies such as Amazon, Walmart and the United Parcel Service have slowly started testing how drones can be used to deliver goods to customers. Despite some companies receiving waivers in the last year to test the technology, there is still no widespread use of drones for commercial use.\u003c/p>\n\u003cp>UPS \u003ca href=\"https://apnews.com/article/6fc2218e436d4ee1a8b0cac0d0a5eab2\">received approval \u003c/a>last year to operate a nationwide fleet of drones and has made hundreds of deliveries on a hospital campus in North Carolina.\u003c/p>\n\u003cp>In August, Amazon also \u003ca href=\"https://apnews.com/article/e1480f2cdc2700c45f8b5c53ccd6d0f3\">received\u003c/a> FAA approval to deliver packages by drone, but the service is still being tested.\u003c/p>\n\u003cp>Walmart is undergoing a \u003ca href=\"https://kvia.com/news/business-technology/2020/11/16/walmart-to-start-using-drones-to-delivery-covid-19-test-kits-to-homes-in-el-paso/\">pilot program\u003c/a> in El Paso, Texas, where drones deliver COVID-19 test kits to homes within a mile and a half of a store in the city.\u003c/p>\n\u003cp>\u003cstrong>Hobbyists, industry respond\u003c/strong>\u003c/p>\n\u003cp>The Association for Unmanned Vehicle Systems International, or AUVSI, said the FAA's new rules are welcome progress.\u003c/p>\n\u003cp>The organization's President and CEO Brian Wynne said the use of remote identification will enable \"more complex\" drone operations \"which will have additional untold benefits for American society.\"\u003c/p>\n\u003cp>Similarly, allowing for drones to fly at night and over people are both \"important steps towards enabling integration of drones into our national airspace,\" he added.\u003c/p>\n\u003cp>But some drone hobbyists responded negatively to the new requirements for remote identification. Taking to Twitter, they argue the new requirements will be cost prohibitive for people who use the machine for recreational purposes.\u003c/p>\n\u003cp>Some users also complained that the new rules are still unclear for non-commercial operators.\u003c/p>\n\u003cp>\u003cstrong>Additional requirements\u003c/strong>\u003c/p>\n\u003cp>Operating drones at night will require remote pilots to take updated training and a test to run the machines. Small unmanned drones flying at night will also have to be equipped with anti-collision lights that can be seen for three miles, the FAA said.\u003c/p>\n\u003cp>The final rule requires small drone operators to have their remote pilot certificate and identification in their possession when flying so as to be ready to present to authorities if needed.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The new rules will become effective 60 days after publication in the Federal Register next month. Drone manufacturers will have 18 months to begin producing drones with remote identification. Operators get an additional year to start using drones with remote identification.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2020 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=U.S.+Announces+New+Rules+For+Drones+And+Their+Operators+&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\n","blocks":[],"excerpt":"Drones represent the fastest-growing segment in the entire transportation sector. Companies such as Amazon, Walmart, and UPS have started testing drones to deliver goods to customers.","status":"publish","parent":0,"modified":1609282094,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":540},"headData":{"title":"US Announces New Rules for Drones and Their Operators | KQED","description":"Drones represent the fastest-growing segment in the entire transportation sector. Companies such as Amazon, Walmart, and UPS have started testing drones to deliver goods to customers.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11853143 https://ww2.kqed.org/news/?p=11853143","disqusUrl":"https://ww2.kqed.org/news/2020/12/29/u-s-announces-new-rules-for-drones-and-their-operators/","disqusTitle":"US Announces New Rules for Drones and Their Operators","source":"NPR","nprImageCredit":"Mario Tama","nprByline":"Jaclyn Diaz","nprImageAgency":"Getty Images","nprStoryId":"951010863","nprApiLink":"http://api.npr.org/query?id=951010863&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2020/12/29/951010863/u-s-announces-new-rules-for-drones-and-their-operators?ft=nprml&f=951010863","nprRetrievedStory":"1","nprPubDate":"Tue, 29 Dec 2020 03:54:00 -0500","nprStoryDate":"Tue, 29 Dec 2020 03:54:54 -0500","nprLastModifiedDate":"Tue, 29 Dec 2020 03:56:00 -0500","path":"/news/11853143/u-s-announces-new-rules-for-drones-and-their-operators","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Federal regulators have issued new guidelines allowing drones to operate at night and over people — a change in the rules that could expand the use of the machines for commercial deliveries.\u003c/p>\n\u003cp>The new rules from the Federal Aviation Administration will also require remote identification technology so that the machines can be identifiable from the ground. The FAA said this standard will address security concerns and make drones easier to track.\u003c/p>\n\u003cp>\"These final rules carefully address safety, security and privacy concerns while advancing opportunities for innovation and utilization of drone technology,\" said U.S. Secretary of Transportation Elaine L. Chao in a \u003ca href=\"https://www.faa.gov/news/press_releases/news_story.cfm?newsId=25541\">statement\u003c/a>.\u003c/p>\n\u003cp>The final change, once in effect, will amend current policies that previously forbade drone operations over people and at night unless the FAA granted a waiver.\u003c/p>\n\u003cp>Drones represent the fastest-growing segment in the entire transportation sector – with currently over 1.7 million drone registrations and 203,000 FAA-certificated remote pilots, according to the agency.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Companies such as Amazon, Walmart and the United Parcel Service have slowly started testing how drones can be used to deliver goods to customers. Despite some companies receiving waivers in the last year to test the technology, there is still no widespread use of drones for commercial use.\u003c/p>\n\u003cp>UPS \u003ca href=\"https://apnews.com/article/6fc2218e436d4ee1a8b0cac0d0a5eab2\">received approval \u003c/a>last year to operate a nationwide fleet of drones and has made hundreds of deliveries on a hospital campus in North Carolina.\u003c/p>\n\u003cp>In August, Amazon also \u003ca href=\"https://apnews.com/article/e1480f2cdc2700c45f8b5c53ccd6d0f3\">received\u003c/a> FAA approval to deliver packages by drone, but the service is still being tested.\u003c/p>\n\u003cp>Walmart is undergoing a \u003ca href=\"https://kvia.com/news/business-technology/2020/11/16/walmart-to-start-using-drones-to-delivery-covid-19-test-kits-to-homes-in-el-paso/\">pilot program\u003c/a> in El Paso, Texas, where drones deliver COVID-19 test kits to homes within a mile and a half of a store in the city.\u003c/p>\n\u003cp>\u003cstrong>Hobbyists, industry respond\u003c/strong>\u003c/p>\n\u003cp>The Association for Unmanned Vehicle Systems International, or AUVSI, said the FAA's new rules are welcome progress.\u003c/p>\n\u003cp>The organization's President and CEO Brian Wynne said the use of remote identification will enable \"more complex\" drone operations \"which will have additional untold benefits for American society.\"\u003c/p>\n\u003cp>Similarly, allowing for drones to fly at night and over people are both \"important steps towards enabling integration of drones into our national airspace,\" he added.\u003c/p>\n\u003cp>But some drone hobbyists responded negatively to the new requirements for remote identification. Taking to Twitter, they argue the new requirements will be cost prohibitive for people who use the machine for recreational purposes.\u003c/p>\n\u003cp>Some users also complained that the new rules are still unclear for non-commercial operators.\u003c/p>\n\u003cp>\u003cstrong>Additional requirements\u003c/strong>\u003c/p>\n\u003cp>Operating drones at night will require remote pilots to take updated training and a test to run the machines. Small unmanned drones flying at night will also have to be equipped with anti-collision lights that can be seen for three miles, the FAA said.\u003c/p>\n\u003cp>The final rule requires small drone operators to have their remote pilot certificate and identification in their possession when flying so as to be ready to present to authorities if needed.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>The new rules will become effective 60 days after publication in the Federal Register next month. Drone manufacturers will have 18 months to begin producing drones with remote identification. Operators get an additional year to start using drones with remote identification.\u003c/p>\n\u003cdiv class=\"fullattribution\">\u003cem>Copyright 2020 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=U.S.+Announces+New+Rules+For+Drones+And+Their+Operators+&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/em>\u003c/div>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11853143/u-s-announces-new-rules-for-drones-and-their-operators","authors":["byline_news_11853143"],"categories":["news_8"],"tags":["news_1611","news_17959","news_25520","news_21146","news_1563"],"featImg":"news_11853144","label":"source_news_11853143"},"news_11852498":{"type":"posts","id":"news_11852498","meta":{"index":"posts_1591205157","site":"news","id":"11852498","score":null,"sort":[1609250411000]},"guestAuthors":[],"slug":"dashers-taskers-and-other-euphemisms-obscure-real-losses-for-gig-workers","title":"'Dashers,' 'Taskers' and Other Euphemisms Obscure Real Losses for Gig Workers","publishDate":1609250411,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>“Rideshare drivers,” “dashers,” “taskers,” “driver partners,” “entrepreneurs,\" “earners”: There's a long list of euphemisms for low-wage service workers in the U.S. today.\u003c/p>\n\u003cp>The \"cute\" monikers don't just constitute a clever strategy by the public relations departments at companies like Uber and Lyft. These firms have made billions by calling their workers contractors, thereby denying them basic employee protections and benefits.\u003c/p>\n\u003cp>While so-called gig companies are best known for the practice these days, American companies have been making up names for low-wage workers for decades. Since the 1970s, managers and executives have created increasingly elaborate titles for workers at the same time they have weakened benefits, held wages stagnant, undermined unions and replaced full-time positions with part-time contract work. \u003ca href=\"https://www.kqed.org/howwegothere\">Here's a three-hour radio documentary about how they did all that.\u003c/a>\u003c/p>\n\u003ch2>A long history\u003c/h2>\n\u003cp>In 1975, Walmart CEO Sam Walton decided the people staffing his stores would henceforth be called “associates.”\u003c/p>\n\u003cp>Today, Subway employees are called “sandwich artists.” Taco Bell cashiers, “champions.” Amazon workers, ”Amazonians.” At Disney World, managers call everyone from the janitor to the person inside the Mickey Mouse costume a “cast member.”\u003c/p>\n\u003cfigure id=\"attachment_11852714\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg class=\"size-full wp-image-11852714\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272.jpg\" alt=\"Say hello to a “cast member” at the Disneyland Resort in Anaheim. \" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-2048x1366.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Say hello to a “cast member” at the Disneyland Resort in Anaheim. \u003ccite>(Photo by Derek Lee/Disneyland Resort via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“They conjure a kind of egalitarian, creative, nurturing, healthy workplace — where in almost every case in this country, what you really have is a hierarchical, routine, dull, indifferent, and more and more these days, a toxic and unhealthy workplace,” said John Patrick Leary, author of “\u003ca href=\"https://www.haymarketbooks.org/books/1243-keywords\">Keywords: The New Language of Capitalism\u003c/a>.”\u003c/p>\n\u003cp>Leary adds these titles aren’t just about trying to make workers feel better about their jobs, but consumers, too. The names puts a positive gloss on low-wage labor for customers who might feel guilty being served by people working jobs for little pay or satisfaction.\u003c/p>\n\u003cp>Leary says terms like “associate” or “sandwich artist” are so absurd they are disorienting and block critique. “It can make you feel kind of crazy sometimes,” he said. “Like, ‘Am I the only person who thinks calling the person who checks you out at Target an associate is kind of ridiculous given their place in the Target hierarchy?’ It’s part of this saturation of dishonesty and lies that you are surrounded by that can make you feel a little bit overwhelmed.”\u003c/p>\n\u003cp>Gig companies like Uber and DoorDash have taken the titling of workers to a new level. Almost every company comes up with a particular name for workers, and typically, the term mirrors the company name. People doing tasks for TaskRabbit are called “taskers.” People delivering food for DoorDash are called “dashers.” People gathering up and recharging e-scooters for Lime are called “juicers.”\u003c/p>\n\u003ch2>A new economic model\u003c/h2>\n\u003cp>Unlike the “champions” of Taco Bell, or “cast members” of Disney, executives at DoorDash, Uber and the like also claim that their workers are not employees at all, but independent business owners the company is just connecting to clients through an online platform.\u003c/p>\n\u003cp>[pullquote size=\"medium\" align=\"right\" citation=\"John Patrick Leary, author of 'Keywords: The New Language of Capitalism'\"]\"They conjure a kind of egalitarian, creative, nurturing, healthy workplace — where in almost every case in this country, what you really have is a hierarchical, routine, dull, indifferent, and more and more these days, a toxic and unhealthy workplace.\"[/pullquote]Labor lawyer Caitlin Vega said these invented names help bolster this argument. \"They [the gig companies] invented these terms to describe the work that they do that I think is meant to capture both that you should be loyal to the company, and yet we don’t owe you anything,” she said.\u003c/p>\n\u003cp>Many of the invented terms at gig companies obscure the labor of workers in a more drastic way than the aggrandizing titles given to employees at companies like Target and Walmart.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Back in 2013, the marketing team at Lyft pushed this rebranding of work to the extreme. In advertisements, cheery narrators told consumers that Lyft drivers were “your friend with a car.” Customers were encouraged to sit in the front seat and fist-bump drivers.\u003c/p>\n\u003cp>Early Uber marketing material promised drivers they could own their own businesses and work without a boss. In fliers and ads, the company boasted about creating more than 100,000 “entrepreneurs.” The company then adopted the term “driver partners.” Most recently, Uber managers and PR people have been calling workers “earners.”\u003c/p>\n\u003cp>These invented terms have legal and economic significance. In 2013, lawyers and executives at Uber and Lyft were able to get the California Public Utilities Commission to write into law an entirely new regulatory category for their business: transportation network companies, or TNCs. This allowed TNCs to steer clear of local taxi and transportation laws, as well as laws governing TNC drivers.\u003c/p>\n\u003cp>This was part of the whole “sharing economy” trend \u003ca href=\"https://www.kqed.org/news/10851717/the-movement-to-kill-the-phrase-sharing-economy\">that journalists and politicians helped invent and inflate in the early days of Uber, Lyft and Airbnb\u003c/a>. Neither “rideshare” nor “sharing economy” has ever made any sense if you take into account any dictionary definition of the word sharing. Nevertheless, the term rideshare is still in use today. \u003ca href=\"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3668606\">Here’s a whole essay on the complicity of tech media, if you're curious.\u003c/a>\u003c/p>\n\u003cp>California’s Supreme Court, attorney general and Legislature agree there’s one accurate term for gig workers: employees, a term that guarantees benefits and protections. \u003ca href=\"https://www.kqed.org/news/11843123/prop-22-explained-why-gig-companies-are-spending-huge-money-on-an-unprecedented-measure\">But gig companies spent more than $200 million on Proposition 22\u003c/a>, which legalized a new sub-employee category. It comes with limited benefits, but the company still controls how the workers work and how they get paid.\u003c/p>\n\u003cp>While Sam Walton at Walmart helped mainstream fancy titles for low-paid employees, executives at gig companies like Lyft and Instacart have succeeded in passing labor laws that created a whole new legally defined sub-employee class for their workers. The new term for this sub-employee category? “Independent contractor plus.”\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"Made-up names help companies bolster the argument that the workers don't deserve employee benefits.","status":"publish","parent":0,"modified":1609271065,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":20,"wordCount":1061},"headData":{"title":"'Dashers,' 'Taskers' and Other Euphemisms Obscure Real Losses for Gig Workers | KQED","description":"Made-up names help companies bolster the argument that the workers don't deserve employee benefits.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11852498 https://ww2.kqed.org/news/?p=11852498","disqusUrl":"https://ww2.kqed.org/news/2020/12/29/dashers-taskers-and-other-euphemisms-obscure-real-losses-for-gig-workers/","disqusTitle":"'Dashers,' 'Taskers' and Other Euphemisms Obscure Real Losses for Gig Workers","path":"/news/11852498/dashers-taskers-and-other-euphemisms-obscure-real-losses-for-gig-workers","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>“Rideshare drivers,” “dashers,” “taskers,” “driver partners,” “entrepreneurs,\" “earners”: There's a long list of euphemisms for low-wage service workers in the U.S. today.\u003c/p>\n\u003cp>The \"cute\" monikers don't just constitute a clever strategy by the public relations departments at companies like Uber and Lyft. These firms have made billions by calling their workers contractors, thereby denying them basic employee protections and benefits.\u003c/p>\n\u003cp>While so-called gig companies are best known for the practice these days, American companies have been making up names for low-wage workers for decades. Since the 1970s, managers and executives have created increasingly elaborate titles for workers at the same time they have weakened benefits, held wages stagnant, undermined unions and replaced full-time positions with part-time contract work. \u003ca href=\"https://www.kqed.org/howwegothere\">Here's a three-hour radio documentary about how they did all that.\u003c/a>\u003c/p>\n\u003ch2>A long history\u003c/h2>\n\u003cp>In 1975, Walmart CEO Sam Walton decided the people staffing his stores would henceforth be called “associates.”\u003c/p>\n\u003cp>Today, Subway employees are called “sandwich artists.” Taco Bell cashiers, “champions.” Amazon workers, ”Amazonians.” At Disney World, managers call everyone from the janitor to the person inside the Mickey Mouse costume a “cast member.”\u003c/p>\n\u003cfigure id=\"attachment_11852714\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg class=\"size-full wp-image-11852714\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272.jpg\" alt=\"Say hello to a “cast member” at the Disneyland Resort in Anaheim. \" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-2048x1366.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/GettyImages-1226305272-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Say hello to a “cast member” at the Disneyland Resort in Anaheim. \u003ccite>(Photo by Derek Lee/Disneyland Resort via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“They conjure a kind of egalitarian, creative, nurturing, healthy workplace — where in almost every case in this country, what you really have is a hierarchical, routine, dull, indifferent, and more and more these days, a toxic and unhealthy workplace,” said John Patrick Leary, author of “\u003ca href=\"https://www.haymarketbooks.org/books/1243-keywords\">Keywords: The New Language of Capitalism\u003c/a>.”\u003c/p>\n\u003cp>Leary adds these titles aren’t just about trying to make workers feel better about their jobs, but consumers, too. The names puts a positive gloss on low-wage labor for customers who might feel guilty being served by people working jobs for little pay or satisfaction.\u003c/p>\n\u003cp>Leary says terms like “associate” or “sandwich artist” are so absurd they are disorienting and block critique. “It can make you feel kind of crazy sometimes,” he said. “Like, ‘Am I the only person who thinks calling the person who checks you out at Target an associate is kind of ridiculous given their place in the Target hierarchy?’ It’s part of this saturation of dishonesty and lies that you are surrounded by that can make you feel a little bit overwhelmed.”\u003c/p>\n\u003cp>Gig companies like Uber and DoorDash have taken the titling of workers to a new level. Almost every company comes up with a particular name for workers, and typically, the term mirrors the company name. People doing tasks for TaskRabbit are called “taskers.” People delivering food for DoorDash are called “dashers.” People gathering up and recharging e-scooters for Lime are called “juicers.”\u003c/p>\n\u003ch2>A new economic model\u003c/h2>\n\u003cp>Unlike the “champions” of Taco Bell, or “cast members” of Disney, executives at DoorDash, Uber and the like also claim that their workers are not employees at all, but independent business owners the company is just connecting to clients through an online platform.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"\"They conjure a kind of egalitarian, creative, nurturing, healthy workplace — where in almost every case in this country, what you really have is a hierarchical, routine, dull, indifferent, and more and more these days, a toxic and unhealthy workplace.\"","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"John Patrick Leary, author of 'Keywords: The New Language of Capitalism'","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Labor lawyer Caitlin Vega said these invented names help bolster this argument. \"They [the gig companies] invented these terms to describe the work that they do that I think is meant to capture both that you should be loyal to the company, and yet we don’t owe you anything,” she said.\u003c/p>\n\u003cp>Many of the invented terms at gig companies obscure the labor of workers in a more drastic way than the aggrandizing titles given to employees at companies like Target and Walmart.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Back in 2013, the marketing team at Lyft pushed this rebranding of work to the extreme. In advertisements, cheery narrators told consumers that Lyft drivers were “your friend with a car.” Customers were encouraged to sit in the front seat and fist-bump drivers.\u003c/p>\n\u003cp>Early Uber marketing material promised drivers they could own their own businesses and work without a boss. In fliers and ads, the company boasted about creating more than 100,000 “entrepreneurs.” The company then adopted the term “driver partners.” Most recently, Uber managers and PR people have been calling workers “earners.”\u003c/p>\n\u003cp>These invented terms have legal and economic significance. In 2013, lawyers and executives at Uber and Lyft were able to get the California Public Utilities Commission to write into law an entirely new regulatory category for their business: transportation network companies, or TNCs. This allowed TNCs to steer clear of local taxi and transportation laws, as well as laws governing TNC drivers.\u003c/p>\n\u003cp>This was part of the whole “sharing economy” trend \u003ca href=\"https://www.kqed.org/news/10851717/the-movement-to-kill-the-phrase-sharing-economy\">that journalists and politicians helped invent and inflate in the early days of Uber, Lyft and Airbnb\u003c/a>. Neither “rideshare” nor “sharing economy” has ever made any sense if you take into account any dictionary definition of the word sharing. Nevertheless, the term rideshare is still in use today. \u003ca href=\"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3668606\">Here’s a whole essay on the complicity of tech media, if you're curious.\u003c/a>\u003c/p>\n\u003cp>California’s Supreme Court, attorney general and Legislature agree there’s one accurate term for gig workers: employees, a term that guarantees benefits and protections. \u003ca href=\"https://www.kqed.org/news/11843123/prop-22-explained-why-gig-companies-are-spending-huge-money-on-an-unprecedented-measure\">But gig companies spent more than $200 million on Proposition 22\u003c/a>, which legalized a new sub-employee category. It comes with limited benefits, but the company still controls how the workers work and how they get paid.\u003c/p>\n\u003cp>While Sam Walton at Walmart helped mainstream fancy titles for low-paid employees, executives at gig companies like Lyft and Instacart have succeeded in passing labor laws that created a whole new legally defined sub-employee class for their workers. The new term for this sub-employee category? “Independent contractor plus.”\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11852498/dashers-taskers-and-other-euphemisms-obscure-real-losses-for-gig-workers","authors":["253"],"categories":["news_1758","news_8","news_248"],"tags":["news_26532","news_27626","news_28958","news_26585","news_25039","news_4524","news_28581","news_28695","news_22800","news_353","news_17735","news_4523","news_1563"],"featImg":"news_11852661","label":"news"},"news_11826505":{"type":"posts","id":"news_11826505","meta":{"index":"posts_1591205157","site":"news","id":"11826505","score":null,"sort":[1593359523000]},"guestAuthors":[],"slug":"2-dead-after-shooting-at-distribution-center-near-redding","title":"2 Dead After Shooting at Distribution Center Near Redding","publishDate":1593359523,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>A man drove into a Northern California distribution center and started shooting at people, killing an employee and wounding four others before he was killed by police, authorities said.\u003c/p>\n\u003cp>The shooting by a 31-year-old man with a semi-automatic rifle started about 3:30 p.m. Saturday at the Walmart distribution center south of Red Bluff, a city of about 14,000 people about 131 miles north of Sacramento, and 30 miles south of Redding.\u003c/p>\n\u003cp>Tehama County Assistant Sheriff Phil Johnston said at a news conference that the shooter circled the parking lot four times before crashing into the building and opening fire with the rifle. Red Bluff Police officers shot and killed the suspect, KHSL-TV reported.\u003c/p>\n\u003cp>The employee who died was Martin Haro-Lozano, 45, of Orland, California, Johnston said.\u003c/p>\n\u003cp>Officials did not identify the shooter, but Johnston said he has a history with the Red Bluff workplace.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The shooting victims were taken to St. Elizabeth Community Hospital in Red Bluff, spokeswoman Allison Hendrickson told The Associated Press. She confirmed that four were hospitalized, but declined to provide more details.\u003c/p>\n\u003cp>Some of the 200 workers inside the facility locked themselves in a room , employees told KHSL-TV.\u003c/p>\n\u003cp>The suspect was shot in the chest about 3:45 p.m., dispatchers told the newspaper.\u003c/p>\n\u003cp>Scott Thammakhanty, an employee at the facility’s receiving center, told the Redding Record-Searchlight that he heard the shooter fire from the rifle.\u003c/p>\n\u003cp>“It went on and on — I don’t even know how many times he fired,” Thammakhanty said. “I just know it was a lot.”\u003c/p>\n\u003cp>Thammakhanty and others started running for their lives, and he saw people lying on the ground as he went, he said.\u003c/p>\n\u003cp>Fellow employee Franklin Lister told the New York Times he had just started work when a coworker ran down the hallway shouting: “Active gunfire! Active shooter!”\u003c/p>\n\u003cp>Vince Krick told the Record-Searchlight that his wife and son work at the facility and he was on his way to pick up his wife when he saw the flames. Neither was hurt, but his wife told him not to come to the front entrance, the newspaper reported.\u003c/p>\n\u003cp>“It was real crazy, because, you know, you can’t do nothing,” Krick said.\u003c/p>\n\u003cp>Dispatchers told the Record-Searchlight that at least one woman had been shot. A man had also reported his leg being run over when the shooter rammed a vehicle into the building, but the man wasn’t sure if he had been shot, dispatchers said.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Walmart spokesman Scott Pope told the Record-Searchlight that the company was “aware of the situation” and working with law enforcement.\u003c/p>\n\n","blocks":[],"excerpt":"A man drove into a Northern California distribution center in Red Bluff, and started shooting at people, killing an employee and wounding four others before he was killed by police, authorities said.","status":"publish","parent":0,"modified":1593359789,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":18,"wordCount":458},"headData":{"title":"2 Dead After Shooting at Distribution Center Near Redding | KQED","description":"A man drove into a Northern California distribution center in Red Bluff, and started shooting at people, killing an employee and wounding four others before he was killed by police, authorities said.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11826505 https://ww2.kqed.org/news/?p=11826505","disqusUrl":"https://ww2.kqed.org/news/2020/06/28/2-dead-after-shooting-at-distribution-center-near-redding/","disqusTitle":"2 Dead After Shooting at Distribution Center Near Redding","source":"News","sourceUrl":"http://kqed.org/","nprByline":"Associated Press","path":"/news/11826505/2-dead-after-shooting-at-distribution-center-near-redding","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>A man drove into a Northern California distribution center and started shooting at people, killing an employee and wounding four others before he was killed by police, authorities said.\u003c/p>\n\u003cp>The shooting by a 31-year-old man with a semi-automatic rifle started about 3:30 p.m. Saturday at the Walmart distribution center south of Red Bluff, a city of about 14,000 people about 131 miles north of Sacramento, and 30 miles south of Redding.\u003c/p>\n\u003cp>Tehama County Assistant Sheriff Phil Johnston said at a news conference that the shooter circled the parking lot four times before crashing into the building and opening fire with the rifle. Red Bluff Police officers shot and killed the suspect, KHSL-TV reported.\u003c/p>\n\u003cp>The employee who died was Martin Haro-Lozano, 45, of Orland, California, Johnston said.\u003c/p>\n\u003cp>Officials did not identify the shooter, but Johnston said he has a history with the Red Bluff workplace.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The shooting victims were taken to St. Elizabeth Community Hospital in Red Bluff, spokeswoman Allison Hendrickson told The Associated Press. She confirmed that four were hospitalized, but declined to provide more details.\u003c/p>\n\u003cp>Some of the 200 workers inside the facility locked themselves in a room , employees told KHSL-TV.\u003c/p>\n\u003cp>The suspect was shot in the chest about 3:45 p.m., dispatchers told the newspaper.\u003c/p>\n\u003cp>Scott Thammakhanty, an employee at the facility’s receiving center, told the Redding Record-Searchlight that he heard the shooter fire from the rifle.\u003c/p>\n\u003cp>“It went on and on — I don’t even know how many times he fired,” Thammakhanty said. “I just know it was a lot.”\u003c/p>\n\u003cp>Thammakhanty and others started running for their lives, and he saw people lying on the ground as he went, he said.\u003c/p>\n\u003cp>Fellow employee Franklin Lister told the New York Times he had just started work when a coworker ran down the hallway shouting: “Active gunfire! Active shooter!”\u003c/p>\n\u003cp>Vince Krick told the Record-Searchlight that his wife and son work at the facility and he was on his way to pick up his wife when he saw the flames. Neither was hurt, but his wife told him not to come to the front entrance, the newspaper reported.\u003c/p>\n\u003cp>“It was real crazy, because, you know, you can’t do nothing,” Krick said.\u003c/p>\n\u003cp>Dispatchers told the Record-Searchlight that at least one woman had been shot. A man had also reported his leg being run over when the shooter rammed a vehicle into the building, but the man wasn’t sure if he had been shot, dispatchers said.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Walmart spokesman Scott Pope told the Record-Searchlight that the company was “aware of the situation” and working with law enforcement.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11826505/2-dead-after-shooting-at-distribution-center-near-redding","authors":["byline_news_11826505"],"categories":["news_8"],"tags":["news_18246","news_28166","news_1102","news_1563"],"featImg":"news_11826507","label":"source_news_11826505"},"news_11775847":{"type":"posts","id":"news_11775847","meta":{"index":"posts_1591205157","site":"news","id":"11775847","score":null,"sort":[1569104476000]},"guestAuthors":[],"slug":"walmart-to-stop-selling-e-cigarettes","title":"Walmart to Stop Selling E-Cigarettes","publishDate":1569104476,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>Walmart says it will stop selling electronic cigarettes, at namesake stores and Sam's Club locations. The nation's largest retailer is responding to growing health concerns around vaping, especially among young people.\u003c/p>\n\u003cp>Walmart cited \"growing federal, state and local regulatory complexity and uncertainty regarding e-cigarettes,\" saying that its stores will stop selling e-cigarettes once the current inventory is sold.\u003c/p>\n\u003cp>Just \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/19/762306652/as-vaping-illnesses-rise-doctors-warn-of-possible-irreversible-damage-to-lungs\">on Thursday\u003c/a>, U.S. health officials said there are now 530 confirmed or probable cases of lung injury associated with vaping, a jump from 380 cases reported last week. Eight people have died.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">[aside tag='vaping' label='More Coverage.']\u003c/span>\u003c/p>\n\u003cp>As NPR previously reported, vaping products originally were welcomed by many people as a potentially safer alternative to cigarettes. And while millions of adults have switched from cigarettes, vaping has also attracted a new generation of nicotine addicts.\u003c/p>\n\u003cp>Between 2017 and 2019 vaping jumped dramatically among high school students, doubling from 11% to 25% of 12th-graders, according to a \u003ca href=\"https://www.nejm.org/doi/full/10.1056/NEJMc1910739\">report out Wednesday \u003c/a>in the \u003cem>New England Journal of Medicine.\u003c/em>\u003c/p>\n\u003cp>The Trump administration \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/11/759851853/fda-to-banish-flavored-e-cigarettes-to-combat-youth-vaping\">has moved\u003c/a> toward banning flavored vaping products, and similar bans are already in place in the states of New York and Michigan.\u003c/p>\n\u003cp>Earlier this year, \u003ca href=\"https://fm.cnbc.com/applications/cnbc.com/resources/editorialfiles/2019/05/08/Walmart.pdf\">Walmart told regulators\u003c/a> that it would raise the minimum age for buying tobacco products to 21 and that it would stop selling fruit- and dessert-flavored e-cigarettes. Vaping products are only a part of Walmart's tobacco offerings, which include cigarettes and smokeless tobacco.\u003c/p>\n\u003cp>Pharmacy chains Rite Aid and Walgreens this year also raised the tobacco-buying age to 21. Rite Aid \u003ca href=\"https://www.nytimes.com/2019/04/12/business/rite-aid-ecigarettes-vaping.html\">said in April\u003c/a> that it would stop selling e-cigarettes and vaping products. CVS \u003ca href=\"https://cvshealth.com/thought-leadership/message-from-larry-merlo-president-and-ceo\">stopped selling\u003c/a> all tobacco products in 2014.\u003c/p>\n\u003cp>Major media companies like CBS and CNN, for their part, have said they would \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/19/762410165/tv-broadcasters-to-stop-taking-e-cigarette-ads\">stop airing commercials\u003c/a> by e-cigarette companies like Juul. U.S. regulators and lawmakers in Congress are looking into Juul and its advertising practices. Next week, the House of Representatives will hold hearings on health impacts of vaping.\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor's note:\u003c/em>\u003c/strong>\u003cem> Walmart is one of NPR's recent financial supporters.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Walmart+To+Stop+Selling+E-Cigarettes&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cdiv>\u003c/div>\n\u003cdiv>[ad fullwidth]\u003c/div>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"The nation's largest retailer cited regulatory \"complexity and uncertainty\" around e-cigarettes. U.S. health officials have raised alarms over growing cases of lung injury associated with vaping.","status":"publish","parent":0,"modified":1569104476,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":12,"wordCount":361},"headData":{"title":"Walmart to Stop Selling E-Cigarettes | KQED","description":"The nation's largest retailer cited regulatory "complexity and uncertainty" around e-cigarettes. U.S. health officials have raised alarms over growing cases of lung injury associated with vaping.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11775847 https://ww2.kqed.org/news/?p=11775847","disqusUrl":"https://ww2.kqed.org/news/2019/09/21/walmart-to-stop-selling-e-cigarettes/","disqusTitle":"Walmart to Stop Selling E-Cigarettes","source":"NPR","sourceUrl":"https://www.npr.org","nprImageCredit":"Justin Sullivan","nprByline":"\u003ca href=\"https://www.npr.org/people/447244385/alina-selyukh\">Alina Selyukh\u003c/a>","nprImageAgency":"Getty Images","nprStoryId":"762817754","nprApiLink":"http://api.npr.org/query?id=762817754&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2019/09/20/762817754/walmart-to-stop-selling-e-cigarettes?ft=nprml&f=762817754","nprRetrievedStory":"1","nprPubDate":"Fri, 20 Sep 2019 17:54:00 -0400","nprStoryDate":"Fri, 20 Sep 2019 17:13:04 -0400","nprLastModifiedDate":"Fri, 20 Sep 2019 17:54:01 -0400","path":"/news/11775847/walmart-to-stop-selling-e-cigarettes","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Walmart says it will stop selling electronic cigarettes, at namesake stores and Sam's Club locations. The nation's largest retailer is responding to growing health concerns around vaping, especially among young people.\u003c/p>\n\u003cp>Walmart cited \"growing federal, state and local regulatory complexity and uncertainty regarding e-cigarettes,\" saying that its stores will stop selling e-cigarettes once the current inventory is sold.\u003c/p>\n\u003cp>Just \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/19/762306652/as-vaping-illnesses-rise-doctors-warn-of-possible-irreversible-damage-to-lungs\">on Thursday\u003c/a>, U.S. health officials said there are now 530 confirmed or probable cases of lung injury associated with vaping, a jump from 380 cases reported last week. Eight people have died.\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"tag":"vaping","label":"More Coverage. "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/span>\u003c/p>\n\u003cp>As NPR previously reported, vaping products originally were welcomed by many people as a potentially safer alternative to cigarettes. And while millions of adults have switched from cigarettes, vaping has also attracted a new generation of nicotine addicts.\u003c/p>\n\u003cp>Between 2017 and 2019 vaping jumped dramatically among high school students, doubling from 11% to 25% of 12th-graders, according to a \u003ca href=\"https://www.nejm.org/doi/full/10.1056/NEJMc1910739\">report out Wednesday \u003c/a>in the \u003cem>New England Journal of Medicine.\u003c/em>\u003c/p>\n\u003cp>The Trump administration \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/11/759851853/fda-to-banish-flavored-e-cigarettes-to-combat-youth-vaping\">has moved\u003c/a> toward banning flavored vaping products, and similar bans are already in place in the states of New York and Michigan.\u003c/p>\n\u003cp>Earlier this year, \u003ca href=\"https://fm.cnbc.com/applications/cnbc.com/resources/editorialfiles/2019/05/08/Walmart.pdf\">Walmart told regulators\u003c/a> that it would raise the minimum age for buying tobacco products to 21 and that it would stop selling fruit- and dessert-flavored e-cigarettes. Vaping products are only a part of Walmart's tobacco offerings, which include cigarettes and smokeless tobacco.\u003c/p>\n\u003cp>Pharmacy chains Rite Aid and Walgreens this year also raised the tobacco-buying age to 21. Rite Aid \u003ca href=\"https://www.nytimes.com/2019/04/12/business/rite-aid-ecigarettes-vaping.html\">said in April\u003c/a> that it would stop selling e-cigarettes and vaping products. CVS \u003ca href=\"https://cvshealth.com/thought-leadership/message-from-larry-merlo-president-and-ceo\">stopped selling\u003c/a> all tobacco products in 2014.\u003c/p>\n\u003cp>Major media companies like CBS and CNN, for their part, have said they would \u003ca href=\"https://www.npr.org/sections/health-shots/2019/09/19/762410165/tv-broadcasters-to-stop-taking-e-cigarette-ads\">stop airing commercials\u003c/a> by e-cigarette companies like Juul. U.S. regulators and lawmakers in Congress are looking into Juul and its advertising practices. Next week, the House of Representatives will hold hearings on health impacts of vaping.\u003c/p>\n\u003cp>\u003cstrong>\u003cem>Editor's note:\u003c/em>\u003c/strong>\u003cem> Walmart is one of NPR's recent financial supporters.\u003c/em>\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Walmart+To+Stop+Selling+E-Cigarettes&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cdiv>\u003c/div>\n\u003cdiv>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/div>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11775847/walmart-to-stop-selling-e-cigarettes","authors":["byline_news_11775847"],"categories":["news_457","news_8"],"tags":["news_24338","news_26064","news_22857","news_1563"],"featImg":"news_11775848","label":"source_news_11775847"},"news_11713113":{"type":"posts","id":"news_11713113","meta":{"index":"posts_1591205157","site":"news","id":"11713113","score":null,"sort":[1545145227000]},"guestAuthors":[],"slug":"retailers-expand-amazon-like-same-day-delivery-options-to-bay-area","title":"Retailers Expand 'Amazonlike,' Same-Day Delivery Options to Bay Area","publishDate":1545145227,"format":"audio","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>If you own a store, you’ve probably asked yourself this question: What makes my shop “unAmazonable?”\u003c/p>\n\u003cp>Alexei Agratchev, CEO of RetailNext, says retailers thought they had a solution to this question: a physical store. The \"in-person\" shopping experience was something Amazon didn’t have. Agratchev thought banking on that idea was silly: “Look what happened with Whole Foods.”\u003c/p>\n\u003cp>Amazon buys Whole Foods, and almost overnight it adds about 500 stores alongside its online marketplace. And for years, Amazon has been gradually opening physical bookstores in cities across the country.\u003c/p>\n\u003cp>So competitors are headed back to the online battlefield, scrambling to offer delivery options. Walmart has spent billions trying to buy its way into the delivery game. It has acquired delivery and online retail companies like Jet, Parcel, Flipkart, Shoebuy, Cornershop — the list goes on and on.\u003c/p>\n\u003cp>In the Bay Area, you might have recently seen billboards for Shipt. Target bought the delivery company a year ago and is currently rolling out same-day shipping all over California.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Shipt said the goal isn’t to compete with Amazon and woo away the online giant’s customers. Julie Coop, Shipt’s communications director, said the goal is to get more people to order online and to expand the pie of potential customers.\u003c/p>\n\u003cp>“There’s a large untapped market share,” Coop said. “We don’t like to look at it like who are our competitors and whose customers we’re going after, because there’s so many people who are not ordering their groceries online at all, or who are not doing any kind of same-day fulfillment from a brick-and-mortar store.”\u003c/p>\n\u003cp>With Shipt, Target is looking to cultivate more customers like Rose Petroff, an office manager in San Francisco. Like most Americans, she orders some things online, but she does a majority of shopping in person.\u003c/p>\n\u003cp>Petroff used to go out and buy all the supplies for her office. Now she has Shipt drop off things like printer paper, and she uses services like DoorDash to deliver lunch. Both companies are powered by contract gig workers, following the Uber model.\u003c/p>\n\u003cp>When Amazon started almost 25 years ago, e-commerce hardly existed. Investors were convinced that delivery was the future of retail, so they were patient as Amazon focused on growth versus profits. This allowed the company to build a massive infrastructure for delivery and condition consumers to order online.\u003c/p>\n\u003cp>For years Amazon has been working to convince everyone that futuristic, super-fast delivery is right around the corner. Five years ago Jeff Bezos, Amazon’s CEO, suggested drones would be delivering packages as early as 2018. This kind of marketing has retailers frantically trying to figure out how they will compete with things like drone delivery.\u003c/p>\n\u003cp>Business consultant Matt Sargent said everyone is getting a bit ahead of themselves with delivery. “I do think that there’s an overblown fascination with the shift from brick-and-mortar to digital,” he said.\u003c/p>\n\u003cp>“It’s like the flying cars of the 1950s,” Sargent said. It’s now 2018, and the skies are filled with neither flying cars nor fleets of Amazon drones.\u003c/p>\n\u003cp>Sargent said what Amazon has done is condition customers to expect same-day delivery from retailers. Even so, online shopping is still very much in the minority when it comes to retail. Online sales are growing, but they still account for less than 10 percent of all retail.\u003c/p>\n\u003cp>Overblown or not, retailers are afraid of being left behind. More than half now offer same-day delivery, a number that is expected to grow to 65 percent by the end of 2019.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>While Target and Walmart collectively spend billions to acquire companies that will ship to customers across the country and in the Bay Area, Amazon is doubling down on its physical presence. It just opened a new store in San Francisco, and its bookstores are filled with people shopping, not receiving things via flying drones.\u003c/p>\n\n","blocks":[],"excerpt":"Amazon has capitalized on the belief that online shopping and futuristic, super-fast delivery will completely crush brick-and-mortar retail.","status":"publish","parent":0,"modified":1545169560,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":18,"wordCount":685},"headData":{"title":"Retailers Expand 'Amazonlike,' Same-Day Delivery Options to Bay Area | KQED","description":"Amazon has capitalized on the belief that online shopping and futuristic, super-fast delivery will completely crush brick-and-mortar retail.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"11713113 https://ww2.kqed.org/news/?p=11713113","disqusUrl":"https://ww2.kqed.org/news/2018/12/18/retailers-expand-amazon-like-same-day-delivery-options-to-bay-area/","disqusTitle":"Retailers Expand 'Amazonlike,' Same-Day Delivery Options to Bay Area","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/2018/12/HarnettShippingRace.mp3","audioTrackLength":267,"path":"/news/11713113/retailers-expand-amazon-like-same-day-delivery-options-to-bay-area","audioDuration":254000,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>If you own a store, you’ve probably asked yourself this question: What makes my shop “unAmazonable?”\u003c/p>\n\u003cp>Alexei Agratchev, CEO of RetailNext, says retailers thought they had a solution to this question: a physical store. The \"in-person\" shopping experience was something Amazon didn’t have. Agratchev thought banking on that idea was silly: “Look what happened with Whole Foods.”\u003c/p>\n\u003cp>Amazon buys Whole Foods, and almost overnight it adds about 500 stores alongside its online marketplace. And for years, Amazon has been gradually opening physical bookstores in cities across the country.\u003c/p>\n\u003cp>So competitors are headed back to the online battlefield, scrambling to offer delivery options. Walmart has spent billions trying to buy its way into the delivery game. It has acquired delivery and online retail companies like Jet, Parcel, Flipkart, Shoebuy, Cornershop — the list goes on and on.\u003c/p>\n\u003cp>In the Bay Area, you might have recently seen billboards for Shipt. Target bought the delivery company a year ago and is currently rolling out same-day shipping all over California.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Shipt said the goal isn’t to compete with Amazon and woo away the online giant’s customers. Julie Coop, Shipt’s communications director, said the goal is to get more people to order online and to expand the pie of potential customers.\u003c/p>\n\u003cp>“There’s a large untapped market share,” Coop said. “We don’t like to look at it like who are our competitors and whose customers we’re going after, because there’s so many people who are not ordering their groceries online at all, or who are not doing any kind of same-day fulfillment from a brick-and-mortar store.”\u003c/p>\n\u003cp>With Shipt, Target is looking to cultivate more customers like Rose Petroff, an office manager in San Francisco. Like most Americans, she orders some things online, but she does a majority of shopping in person.\u003c/p>\n\u003cp>Petroff used to go out and buy all the supplies for her office. Now she has Shipt drop off things like printer paper, and she uses services like DoorDash to deliver lunch. Both companies are powered by contract gig workers, following the Uber model.\u003c/p>\n\u003cp>When Amazon started almost 25 years ago, e-commerce hardly existed. Investors were convinced that delivery was the future of retail, so they were patient as Amazon focused on growth versus profits. This allowed the company to build a massive infrastructure for delivery and condition consumers to order online.\u003c/p>\n\u003cp>For years Amazon has been working to convince everyone that futuristic, super-fast delivery is right around the corner. Five years ago Jeff Bezos, Amazon’s CEO, suggested drones would be delivering packages as early as 2018. This kind of marketing has retailers frantically trying to figure out how they will compete with things like drone delivery.\u003c/p>\n\u003cp>Business consultant Matt Sargent said everyone is getting a bit ahead of themselves with delivery. “I do think that there’s an overblown fascination with the shift from brick-and-mortar to digital,” he said.\u003c/p>\n\u003cp>“It’s like the flying cars of the 1950s,” Sargent said. It’s now 2018, and the skies are filled with neither flying cars nor fleets of Amazon drones.\u003c/p>\n\u003cp>Sargent said what Amazon has done is condition customers to expect same-day delivery from retailers. Even so, online shopping is still very much in the minority when it comes to retail. Online sales are growing, but they still account for less than 10 percent of all retail.\u003c/p>\n\u003cp>Overblown or not, retailers are afraid of being left behind. More than half now offer same-day delivery, a number that is expected to grow to 65 percent by the end of 2019.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>While Target and Walmart collectively spend billions to acquire companies that will ship to customers across the country and in the Bay Area, Amazon is doubling down on its physical presence. It just opened a new store in San Francisco, and its bookstores are filled with people shopping, not receiving things via flying drones.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11713113/retailers-expand-amazon-like-same-day-delivery-options-to-bay-area","authors":["253"],"categories":["news_8","news_248"],"tags":["news_1611","news_24626","news_24667","news_17994","news_4681","news_22800","news_23369","news_5775","news_4523","news_1563"],"featImg":"news_11713167","label":"news"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. 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