Car Break-Ins: The Tips That Could Help Keep Your Vehicle Safe
Car Break-In? From Glass Repair to Insurance Claims, Here's What to Do
Thieves Target EBT Cards, Causing Families Stress and Costing Taxpayers Millions
How to Protect Your Car From Catalytic Converter Theft, and What to Do if It Happens
A Rise in Catalytic Converter Thefts
California Is a Hot Spot for Catalytic Converter Theft. Will New Laws Make a Difference?
San Francisco Offers Cash Rewards in Bid to Crack Down on Auto Burglary Crime Rings
San Francisco to End Most Towing Fees for Victims of Car Theft
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It added that “despite the employees often not being at their work locations or performing their duties,” each collected regular pay, overtime and even double-time for working holidays. They also received pension, vacation time and other benefits.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[pullquote size=\"medium\" align=\"right\" citation=\"Claudette Biemeret, Inspector General, BART\"]‘Time theft is damaging to BART’s reputation, particularly when evidence supports it was not an isolated event.’[/pullquote]The office said one of the three workers retired when BART police confronted him with evidence of wrongdoing. That employee now faces criminal fraud charges in San Mateo County.\u003c/p>\n\u003cp>The other two employees reportedly admitted to violating agency policy before the matter was referred to police. The report said BART management is investigating their cases.\u003c/p>\n\u003cp>The watchdog’s office has found a total of five cases of “time theft” at the 3,500-worker agency since early last year. In one case, \u003ca href=\"https://www.bart.gov/sites/default/files/docs/REPORT_BART%20Employee%20Collected%20Pay%20and%20Benefits%20for%20Time%20Not%20Worked_Final_020323.pdf\">reported in February 2023\u003c/a>, the inspector general found an employee had claimed to work 80 hours or more a week despite frequently failing to report for duty. In a case reported in September, the \u003ca href=\"https://www.bartoig.org/files/6697f3629/RPT_Summary+of+Misconduct+Investigations_090823.pdf\">watchdog found\u003c/a> only that an employee had been spending their on-duty hours in their personal vehicle and not working — an issue the inspector general said the worker’s supervisor had already addressed.\u003c/p>\n\u003cp>[aside postID=\"news_11967897,news_11971332,news_11956833\" label=\"Related Stories\"]Inspector General Claudette Biemeret said in this week’s report that the latest findings “indicate a lack of sufficient oversight by supervisors and managers” who approve workers’ time reports. She called on agency management to improve its system of verifying time worked.\u003c/p>\n\u003cp>Biemeret added that time theft damages BART beyond the financial losses involved. Such misconduct erodes morale among employees who obey workplace rules and casts a shadow on BART’s public image.\u003c/p>\n\u003cp>“Time theft is damaging to BART’s reputation, particularly, when evidence supports it was not an isolated event,” Biemeret wrote. “Legislators and taxpayers are less likely to support public funding when they believe the district cannot be entrusted with their funds.”\u003c/p>\n\u003cp>Public confidence in the agency is crucial at a time when it’s facing a crushing deficit and is preparing to join in a campaign to persuade voters to pass a tax measure that will support the region’s 27 transit agencies.\u003c/p>\n\u003cp>In a formal response that was part of the inspector general’s report, BART said the affected department would issue a “standard operating procedure” including check-ins and check-outs at the beginning and end of shifts on BART property. Supervisors will also make random site visits during work shifts.\u003c/p>\n\u003cp>Alicia Trost, BART’s chief communications officer, acknowledged in a statement that time theft “undermines our credibility with the public.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“We are working in partnership with the Office of the Inspector General to reaffirm our commitment to respond to, and prevent, waste, fraud and abuse, Trost said. “Our employees are expected to demonstrate the highest standards of integrity and ethical conduct. The Office of the Inspector General plays a critical role in ensuring a culture of accountability.”\u003c/p>\n\n","blocks":[],"excerpt":"A report from the transit agency’s inspector general finds that three employees clocked in for their shifts and then spent work time at home.","status":"publish","parent":0,"modified":1710978956,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":16,"wordCount":696},"headData":{"title":"BART Fraud Watchdog Uncovers Worker Time-Card Scams | KQED","description":"A report from the transit agency’s inspector general finds that three employees clocked in for their shifts and then spent work time at home.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"BART Fraud Watchdog Uncovers Worker Time-Card Scams","datePublished":"2024-03-20T23:42:58.000Z","dateModified":"2024-03-20T23:55:56.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"sticky":false,"excludeFromSiteSearch":"Include","articleAge":"0","path":"/news/11980161/bart-fraud-watchdog-uncovers-worker-time-card-scams","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>BART’s independent fraud watchdog said it has uncovered several new cases in which employees clocked in for work shifts but then spent their time elsewhere.\u003c/p>\n\u003cp>The agency’s inspector general’s office said in \u003ca href=\"https://www.bartoig.org/files/b17a37941/More+Time+Theft+Cases+-+Cause+for+Concern.pdf\">a report released Monday\u003c/a> that it had substantiated allegations against three workers who were not cleared to work remotely and whose jobs were “not conducive” to off-site work.\u003c/p>\n\u003cp>The report, which was accompanied by \u003ca href=\"https://youtu.be/r6m4VKTCJJ4\">a YouTube animation\u003c/a> summarizing the findings, said the workers were found to be at home “during much or portions of their paid duty hours.” The office said BART’s total monetary loss was at least $9,004 and perhaps much higher.\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/r6m4VKTCJJ4'\n title='//www.youtube.com/embed/r6m4VKTCJJ4'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>“The employees claimed to be working 10-hour shifts and would report to their duty locations for brief periods but would then leave for their private residence,” the report said. It added that “despite the employees often not being at their work locations or performing their duties,” each collected regular pay, overtime and even double-time for working holidays. They also received pension, vacation time and other benefits.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘Time theft is damaging to BART’s reputation, particularly when evidence supports it was not an isolated event.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Claudette Biemeret, Inspector General, BART","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>The office said one of the three workers retired when BART police confronted him with evidence of wrongdoing. That employee now faces criminal fraud charges in San Mateo County.\u003c/p>\n\u003cp>The other two employees reportedly admitted to violating agency policy before the matter was referred to police. The report said BART management is investigating their cases.\u003c/p>\n\u003cp>The watchdog’s office has found a total of five cases of “time theft” at the 3,500-worker agency since early last year. In one case, \u003ca href=\"https://www.bart.gov/sites/default/files/docs/REPORT_BART%20Employee%20Collected%20Pay%20and%20Benefits%20for%20Time%20Not%20Worked_Final_020323.pdf\">reported in February 2023\u003c/a>, the inspector general found an employee had claimed to work 80 hours or more a week despite frequently failing to report for duty. In a case reported in September, the \u003ca href=\"https://www.bartoig.org/files/6697f3629/RPT_Summary+of+Misconduct+Investigations_090823.pdf\">watchdog found\u003c/a> only that an employee had been spending their on-duty hours in their personal vehicle and not working — an issue the inspector general said the worker’s supervisor had already addressed.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11967897,news_11971332,news_11956833","label":"Related Stories "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Inspector General Claudette Biemeret said in this week’s report that the latest findings “indicate a lack of sufficient oversight by supervisors and managers” who approve workers’ time reports. She called on agency management to improve its system of verifying time worked.\u003c/p>\n\u003cp>Biemeret added that time theft damages BART beyond the financial losses involved. Such misconduct erodes morale among employees who obey workplace rules and casts a shadow on BART’s public image.\u003c/p>\n\u003cp>“Time theft is damaging to BART’s reputation, particularly, when evidence supports it was not an isolated event,” Biemeret wrote. “Legislators and taxpayers are less likely to support public funding when they believe the district cannot be entrusted with their funds.”\u003c/p>\n\u003cp>Public confidence in the agency is crucial at a time when it’s facing a crushing deficit and is preparing to join in a campaign to persuade voters to pass a tax measure that will support the region’s 27 transit agencies.\u003c/p>\n\u003cp>In a formal response that was part of the inspector general’s report, BART said the affected department would issue a “standard operating procedure” including check-ins and check-outs at the beginning and end of shifts on BART property. Supervisors will also make random site visits during work shifts.\u003c/p>\n\u003cp>Alicia Trost, BART’s chief communications officer, acknowledged in a statement that time theft “undermines our credibility with the public.”\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>“We are working in partnership with the Office of the Inspector General to reaffirm our commitment to respond to, and prevent, waste, fraud and abuse, Trost said. “Our employees are expected to demonstrate the highest standards of integrity and ethical conduct. The Office of the Inspector General plays a critical role in ensuring a culture of accountability.”\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11980161/bart-fraud-watchdog-uncovers-worker-time-card-scams","authors":["222"],"categories":["news_8","news_1397"],"tags":["news_269","news_23052","news_4500"],"featImg":"news_11980183","label":"news"},"news_11959799":{"type":"posts","id":"news_11959799","meta":{"index":"posts_1591205157","site":"news","id":"11959799","score":null,"sort":[1693566058000]},"guestAuthors":[],"slug":"how-to-avoid-a-car-break-in-bay-area","title":"Car Break-Ins: The Tips That Could Help Keep Your Vehicle Safe","publishDate":1693566058,"format":"standard","headTitle":"Car Break-Ins: The Tips That Could Help Keep Your Vehicle Safe | KQED","labelTerm":{"site":"news"},"content":"\u003cp>It’s the fear that looms large over every person who drives a vehicle in the San Francisco Bay Area. You leave your car — perhaps only for a few minutes — \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">and return to a smashed window and your important belongings gone\u003c/a>.\u003c/p>\n\u003cp>Auto break-ins, \u003ca href=\"https://kmel.iheart.com/featured/g-biz/content/2022-10-27-this-is-what-it-looks-like-when-your-car-has-been-bipped-too-many-times/\">unofficially referred to as “getting bipped” by many in the Bay Area\u003c/a>, are frustratingly common in the region — so common that KQED has already published \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">a step-by-step guide to what to do if your car is broken into\u003c/a>.[aside postID=\"news_11959477\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/081723-CAR-BREAK-IN-BIPPED-AV-KQED-1020x680.jpg\"]And now, in the second of our two-part series on coping with car break-ins, we’re looking at possible strategies for reducing your chances of getting bipped in the Bay Area. But let’s get one thing out of the way first. …\u003c/p>\n\u003ch2>You can do everything ‘right’ and still get bipped\u003c/h2>\n\u003cp>Unfortunately, a person can do \u003cem>everything\u003c/em> they can to reduce their risk of a break-in, and still suffer one in the Bay Area.\u003c/p>\n\u003cp>The amount of “smash and grab” break-ins that happen all over the Bay Area — many times in very busy places in broad daylight — show that bipping doesn’t just happen in dark alleyways or to careless drivers. Nor do break-ins only happen to newer or expensive-looking cars.\u003c/p>\n\u003cp>Opportunistic thieves can still target people who purposefully park in well-lit, crowded areas and who strip their cars of anything that looks remotely valuable in an attempt to foil a break-in. And break-ins happen to people who’ve lived in the Bay Area all their lives as well as first-time tourists. Sometimes, all your effort just doesn’t pay off — and it’s not your fault.\u003c/p>\n\u003cp>“It’s not ‘if’, it’s ‘when’ you’ll get your car broken into if you live in the Bay Area,” said Ladan Sobhani, co-owner of Berkeley repair shop Auto Glass Express. Sobhani spoke to KQED to share advice on how to prevent getting bipped and she has also written \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">a list of tips to reduce your risks of a break-in\u003c/a>.\u003c/p>\n\u003cp>Sobhani estimates that “somewhere between 50% to 25%” of the work her shop does is related to auto break-ins. “As a South Berkeley resident who has experienced her share of break-ins,” she writes in \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">her list of tips\u003c/a>, “I know that no matter how careful you are you can still be a victim of car vandalism.”\u003c/p>\n\u003cp>But that doesn’t mean you can’t still try. And we hope the following tips might help you even lower your risks.\u003c/p>\n\u003ch2>Be on guard in the areas — and tourist hotspots — most at risk for break-ins\u003c/h2>\n\u003cp>Some cities and neighborhoods see more auto break-ins than others — and San Francisco has become particularly notorious among tourists and residents alike.\u003c/p>\n\u003cp>The San Francisco Standard reported that from July 2022 to July 2023, \u003ca href=\"https://sfstandard.com/2023/07/17/san-francisco-car-break-in-epicenter-north-beach-tourists/\">there were 2,432 thefts from vehicles in the city’s North Beach neighborhood alone\u003c/a> — a 51% rise from the same 2018–2019 time period. The city’s Japantown neighborhood registered the second-highest number of break-ins, followed by the Presidio. You can also check out the \u003cem>San Francisco Chronicle\u003c/em>’s \u003ca href=\"https://www.sfchronicle.com/projects/sf-car-breakins/\">SF Car Break-In Tracker tool\u003c/a>, which shows the number of bips in any given neighborhood with data going as far back as 2018.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003ch2>Be especially wary around SFO or OAK airports — or on the way\u003c/h2>\n\u003cp>Car thieves are especially vigilant around airports, says Sobhani, because they know that cars stopping in this vicinity may contain luggage headed to or from a flight.\u003c/p>\n\u003cp>So if you’re catching a flight, she urges you to be particularly careful stopping off and leaving your car at coffee shops or fast food restaurants closest to the airport. “People get broken into there multiple times a day,” said Sobhani. Back in March, NBC Bay Area reported \u003ca href=\"https://www.nbcbayarea.com/news/local/east-bay/oakland-car-break-ins/3195436/\">the story of a couple who suffered two break-ins on the same day\u003c/a>, in the same parking lot of an In-N-Out near Oakland International Airport.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#tellus\">Tell us: What else do you need an explainer on right now?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003cp>Even if you’re not close to the airport, but you’re on the way there, stay vigilant in tourist areas and local beauty spots where you or your visitors might be stopping off on the way to the airport. Marina Greenwood, a Marina resident of five years, told KQED that break-ins near the Palace of Fine Arts, where tourists often stop for one last picture before heading out of the city, were commonplace.\u003c/p>\n\u003cp>“I can’t tell you how many times I’ve had a tourist come to my house asking if we have video surveillance because all of their passports have been stolen, and they’re on their way to the airport,” said Greenwood.\u003c/p>\n\u003cfigure id=\"attachment_11959822\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959822\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-scaled.jpg\" alt=\"The rear window of a car that is completely shattered.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Even if you just leave behind a bag in your car that is completely empty, that bag could still be a reason for a thief to break your windows. \u003ccite>(ayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Never leave electronics in your car — even if you think they’re hidden\u003c/h2>\n\u003cp>One strategy used by many Bay Area residents is hiding important electronics somewhere inside the car where they are out of sight — but leaving anything in your car unattended still runs the risk of being stolen.\u003c/p>\n\u003cp>Both journalists and industry experts point out that \u003ca href=\"https://www.sfchronicle.com/bayarea/article/bluetooth-car-break-in-18257966.php\">thieves targeting cars now have access to technology that can detect Bluetooth devices in your car\u003c/a>, even if they’re hidden way out of sight.\u003c/p>\n\u003cp>In 2019, \u003ca href=\"https://www.wired.com/story/bluetooth-scanner-car-thefts/\">\u003cem>WIRED\u003c/em> magazine looked into this phenomenon and talked to security firm founder Jake Williams\u003c/a>, who said some devices emit a Bluetooth signal even when in sleep mode.\u003c/p>\n\u003cp>“A lot of that has to do with power savings; it depends on what sleep mode different laptops go into when the lid is closed,” Williams told \u003cem>WIRED\u003c/em>. “But I have little doubt that some thieves are using Bluetooth scanners to target devices. It’s trivial to use one, so it’s not like technical knowledge is a limiting factor.”\u003c/p>\n\u003cp>However, car security researcher Tim Strazzere also told \u003cem>WIRED\u003c/em> that he’s more likely to attribute such electronic thefts to a thief’s eyesight rather than their technology. “If I’m sitting in a parking lot and going to break into a car,” said Strazzere, “and I see someone get out of their car and put something in their trunk, then walk away, would I bother checking my iPhone to see if a Bluetooth beacon is beaconing from that trunk?”\u003c/p>\n\u003cp>“No. I’m going to smash the window two seconds after they’re out of view, take the bag, walk away, and look at it when I’m out of sight again. Save the time, go fast, grab everything.”\u003c/p>\n\u003cp>Why run the risk and leave any electronics in your car at all?\u003c/p>\n\u003ch2>Pay attention to what you leave in view — and don’t\u003c/h2>\n\u003cp>So you’ve taken out all your expensive electronics from your car. Should that cover you?\u003c/p>\n\u003cp>Sadly not. Auto shop owner Sobhani says you shouldn’t assume that thieves will only be tempted by expensive-looking stuff. In her \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">list of tips for reducing your risks of a break-in\u003c/a>, Sobhani writes how “a bag with stinky gym clothes cost one customer the expensive back glass on her Prius,” and warns that a bag on display with nothing of value inside it is still a bag that a thief will deem worth breaking your window for.[aside label='More Guides from KQED' tag='audience-news']At a press conference held at San Francisco’s Palace of Fine Arts — a particular hotspot for bipping — on Aug. 24, SFPD Chief Bill Scott also warned against leaving luggage in your car, “even for a minute.” Many visitors (and residents chaperoning visitors) will leave their car for a moment to snap a photo, “and they get back and they [were] 50 yards away, and their stuff is gone.”\u003c/p>\n\u003cp>“This is not about victim shaming at all,” he said, “this is about just being smart. … when there’s nothing there, it makes it harder for crooks to do what they do.”\u003c/p>\n\u003cp>Leaving aux cables and other jacks on display can also signal to thieves that an electronic device could be close by in the car, Sobhani warns — even if it isn’t.\u003c/p>\n\u003cp>If you have a hatchback or station wagon, Sobhani advises you to keep your cargo cover open (or you can remove the cover entirely), and the trunk visibly empty. That’s because “one of the most commonly broken windows” she sees in her industry is the small quarter glass on hatchbacks, which thieves will break to be able to pull down a car’s back seat and see what’s in the cargo area.\u003c/p>\n\u003ch2>Assume you and your car are being watched\u003c/h2>\n\u003cp>Often, people will “go out of their way” to lock a purse and a bag in their trunk before leaving their car, says Sobhani — not realizing that someone was watching them do just this.\u003c/p>\n\u003cp>“Even if you don’t see anyone around (the suspicious look behind you doesn’t help), you should assume that someone with nefarious intentions saw you stash that purse in the trunk,” writes Sobhani, who also mentions that she’s seen this happen to hikers visiting spots like the Berkeley Marina, Tilden Park and other East Bay Regional Parks.\u003c/p>\n\u003cp>And don’t assume that just because you’re leaving your car for just a minute or two that this isn’t enough time for a thief to strike, and make off with your stuff. It absolutely is.\u003c/p>\n\u003cfigure id=\"attachment_11959823\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959823\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-scaled.jpg\" alt=\"Shattered glass from a car window covers a street sidewalk. There are two electric scooters parked nearby.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Broken car-window-glass pieces are seen by a curb at San Francisco’s Alamo Square on June 16, 2023. Experts also warn that some thieves keep track of what vehicle owners place in their trunk after they park. ‘You should assume that someone with nefarious intentions saw you stash that purse in the trunk,’ writes car-shop owner Ladan Sobhani. \u003ccite>(Photo by Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Don’t let any ‘anti-theft’ measures make your car itself more steal-able\u003c/h2>\n\u003cp>Start asking around how folks in the Bay Area try to protect their own car from a robbery, and you might hear things like leaving your windows rolled down or car doors deliberately unlocked — in the hope that a thief might choose to rifle through an open car without breaking a window.\u003c/p>\n\u003cp>But Janet Ruiz, director of strategic communications at the \u003ca href=\"https://www.iii.org/\">Insurance Information Institute\u003c/a>, warns that, leaving your car essentially open could also just increase the likelihood that your car might get outright stolen instead.\u003c/p>\n\u003cp>“You really want to protect your car from being stolen,” said Ruiz who also recommends installing a car alarm “and maybe even cameras outside your home that point to your car, as well as keeping your doors and windows locked.” If you have a garage, she says, you’re better off parking your car inside that space — or in a well-lit area in front of your home, if you don’t have a garage.\u003c/p>\n\u003ch2>What is law enforcement doing to reduce car break-ins?\u003c/h2>\n\u003cp>At an Aug. 24 press conference held at San Francisco’s Palace of Fine Arts, police Chief Bill Scott shared that his department plans to increase the number of police officers — both in uniform and plain clothes — across the city to deter break-ins and catch thieves in the act. Popular sightseeing spots like Alamo Square, Lombard Street and Fisherman’s Wharf will now have more of what he referred to as “tourism deployment” of on-duty officers.\u003c/p>\n\u003cp>What new strategies will SFPD employ to counter thieves? Scott made it clear that he wasn’t “going to go into a whole lot of details, because by design we want the people who are breaking into cars to be caught.”[aside postID=\"news_11954507\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2023/06/RS66630_GettyImages-1369841386-qut-1020x680.jpg\"]But he did mention that the department will be using “bait cars” owned by SFPD that contain police property in order to catch burglars “Our best chance of making this problem get better is catching people, because these are very, very difficult crimes to solve,” said Scott.\u003c/p>\n\u003cp>Scott also encouraged residents who have been victims of a break-in \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">to report what happened to the police\u003c/a>. Doing so gives authorities “an idea of where to put our resources,” he said. “We can’t solve problems that we don’t know about.”\u003c/p>\n\u003cp>And despite the presence of police officers in the area, the \u003cem>San Francisco Chronicle\u003c/em> reported that \u003ca href=\"https://www.sfchronicle.com/sf/article/car-break-ins-san-francisco-tourism-police-18328516.php\">a tourist’s rental car was broken into just around the corner from where the SFPD conference was held\u003c/a> — moments before officials were due to speak.\u003c/p>\n\u003cp>\u003cem>KQED’s Azul Dahlstrom-Eckman and Joe Fitzgerald Rodriguez contributed (\u003ca href=\"https://twitter.com/FitzTheReporter/status/1680715754872934400\">after the latter’s car got bipped\u003c/a> — sorry Joe!) to this story.\u003c/em>\u003c/p>\n\u003ch2>\u003ca id=\"tellus\">\u003c/a>Tell us: What else do you need information about?\u003c/h2>\n\u003cp>At KQED News, we know that it can sometimes be hard to track down the answers to navigate life in the Bay Area in 2023. We’ve published \u003ca href=\"https://www.kqed.org/news/tag/coronavirus-resources-and-explainers\">clear, practical explainers and guides about COVID\u003c/a>, \u003ca href=\"https://www.kqed.org/news/11936674/how-to-prepare-for-this-weeks-atmospheric-river-storm-sandbags-emergency-kits-and-more\">how to cope with intense winter weather\u003c/a> and \u003ca href=\"https://www.kqed.org/news/11821950/how-to-safely-attend-a-protest-in-the-bay-area\">how to exercise your right to protest safely\u003c/a>.\u003c/p>\n\u003cp>So tell us: What do you need to know more about? Tell us, and you could see your question answered online or on social media. What you submit will make our reporting stronger, and help us decide what to cover here on our site, and on KQED Public Radio, too.\u003c/p>\n\u003cp>[hearken id=\"10483\" src=\"https://modules.wearehearken.com/kqed/embed/10483.js\"]\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"The Bay Area, along with the rest of California, has seen a spike in car break-ins, also known as 'bipping.' Here are some strategies to hopefully reduce the risk of this happening to you.","status":"publish","parent":0,"modified":1693600043,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":true,"hasPolis":false,"paragraphCount":42,"wordCount":2447},"headData":{"title":"Car Break-Ins: The Tips That Could Help Keep Your Vehicle Safe | KQED","description":"The Bay Area, along with the rest of California, has seen a spike in car break-ins, also known as 'bipping.' Here are some strategies to hopefully reduce the risk of this happening to you.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Car Break-Ins: The Tips That Could Help Keep Your Vehicle Safe","datePublished":"2023-09-01T11:00:58.000Z","dateModified":"2023-09-01T20:27:23.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"excludeFromSiteSearch":"Include","articleAge":"0","path":"/news/11959799/how-to-avoid-a-car-break-in-bay-area","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>It’s the fear that looms large over every person who drives a vehicle in the San Francisco Bay Area. You leave your car — perhaps only for a few minutes — \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">and return to a smashed window and your important belongings gone\u003c/a>.\u003c/p>\n\u003cp>Auto break-ins, \u003ca href=\"https://kmel.iheart.com/featured/g-biz/content/2022-10-27-this-is-what-it-looks-like-when-your-car-has-been-bipped-too-many-times/\">unofficially referred to as “getting bipped” by many in the Bay Area\u003c/a>, are frustratingly common in the region — so common that KQED has already published \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">a step-by-step guide to what to do if your car is broken into\u003c/a>.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11959477","hero":"https://ww2.kqed.org/app/uploads/sites/10/2023/08/081723-CAR-BREAK-IN-BIPPED-AV-KQED-1020x680.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>And now, in the second of our two-part series on coping with car break-ins, we’re looking at possible strategies for reducing your chances of getting bipped in the Bay Area. But let’s get one thing out of the way first. …\u003c/p>\n\u003ch2>You can do everything ‘right’ and still get bipped\u003c/h2>\n\u003cp>Unfortunately, a person can do \u003cem>everything\u003c/em> they can to reduce their risk of a break-in, and still suffer one in the Bay Area.\u003c/p>\n\u003cp>The amount of “smash and grab” break-ins that happen all over the Bay Area — many times in very busy places in broad daylight — show that bipping doesn’t just happen in dark alleyways or to careless drivers. Nor do break-ins only happen to newer or expensive-looking cars.\u003c/p>\n\u003cp>Opportunistic thieves can still target people who purposefully park in well-lit, crowded areas and who strip their cars of anything that looks remotely valuable in an attempt to foil a break-in. And break-ins happen to people who’ve lived in the Bay Area all their lives as well as first-time tourists. Sometimes, all your effort just doesn’t pay off — and it’s not your fault.\u003c/p>\n\u003cp>“It’s not ‘if’, it’s ‘when’ you’ll get your car broken into if you live in the Bay Area,” said Ladan Sobhani, co-owner of Berkeley repair shop Auto Glass Express. Sobhani spoke to KQED to share advice on how to prevent getting bipped and she has also written \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">a list of tips to reduce your risks of a break-in\u003c/a>.\u003c/p>\n\u003cp>Sobhani estimates that “somewhere between 50% to 25%” of the work her shop does is related to auto break-ins. “As a South Berkeley resident who has experienced her share of break-ins,” she writes in \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">her list of tips\u003c/a>, “I know that no matter how careful you are you can still be a victim of car vandalism.”\u003c/p>\n\u003cp>But that doesn’t mean you can’t still try. And we hope the following tips might help you even lower your risks.\u003c/p>\n\u003ch2>Be on guard in the areas — and tourist hotspots — most at risk for break-ins\u003c/h2>\n\u003cp>Some cities and neighborhoods see more auto break-ins than others — and San Francisco has become particularly notorious among tourists and residents alike.\u003c/p>\n\u003cp>The San Francisco Standard reported that from July 2022 to July 2023, \u003ca href=\"https://sfstandard.com/2023/07/17/san-francisco-car-break-in-epicenter-north-beach-tourists/\">there were 2,432 thefts from vehicles in the city’s North Beach neighborhood alone\u003c/a> — a 51% rise from the same 2018–2019 time period. The city’s Japantown neighborhood registered the second-highest number of break-ins, followed by the Presidio. You can also check out the \u003cem>San Francisco Chronicle\u003c/em>’s \u003ca href=\"https://www.sfchronicle.com/projects/sf-car-breakins/\">SF Car Break-In Tracker tool\u003c/a>, which shows the number of bips in any given neighborhood with data going as far back as 2018.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch2>Be especially wary around SFO or OAK airports — or on the way\u003c/h2>\n\u003cp>Car thieves are especially vigilant around airports, says Sobhani, because they know that cars stopping in this vicinity may contain luggage headed to or from a flight.\u003c/p>\n\u003cp>So if you’re catching a flight, she urges you to be particularly careful stopping off and leaving your car at coffee shops or fast food restaurants closest to the airport. “People get broken into there multiple times a day,” said Sobhani. Back in March, NBC Bay Area reported \u003ca href=\"https://www.nbcbayarea.com/news/local/east-bay/oakland-car-break-ins/3195436/\">the story of a couple who suffered two break-ins on the same day\u003c/a>, in the same parking lot of an In-N-Out near Oakland International Airport.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#tellus\">Tell us: What else do you need an explainer on right now?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003cp>Even if you’re not close to the airport, but you’re on the way there, stay vigilant in tourist areas and local beauty spots where you or your visitors might be stopping off on the way to the airport. Marina Greenwood, a Marina resident of five years, told KQED that break-ins near the Palace of Fine Arts, where tourists often stop for one last picture before heading out of the city, were commonplace.\u003c/p>\n\u003cp>“I can’t tell you how many times I’ve had a tourist come to my house asking if we have video surveillance because all of their passports have been stolen, and they’re on their way to the airport,” said Greenwood.\u003c/p>\n\u003cfigure id=\"attachment_11959822\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959822\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-scaled.jpg\" alt=\"The rear window of a car that is completely shattered.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Even if you just leave behind a bag in your car that is completely empty, that bag could still be a reason for a thief to break your windows. \u003ccite>(ayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Never leave electronics in your car — even if you think they’re hidden\u003c/h2>\n\u003cp>One strategy used by many Bay Area residents is hiding important electronics somewhere inside the car where they are out of sight — but leaving anything in your car unattended still runs the risk of being stolen.\u003c/p>\n\u003cp>Both journalists and industry experts point out that \u003ca href=\"https://www.sfchronicle.com/bayarea/article/bluetooth-car-break-in-18257966.php\">thieves targeting cars now have access to technology that can detect Bluetooth devices in your car\u003c/a>, even if they’re hidden way out of sight.\u003c/p>\n\u003cp>In 2019, \u003ca href=\"https://www.wired.com/story/bluetooth-scanner-car-thefts/\">\u003cem>WIRED\u003c/em> magazine looked into this phenomenon and talked to security firm founder Jake Williams\u003c/a>, who said some devices emit a Bluetooth signal even when in sleep mode.\u003c/p>\n\u003cp>“A lot of that has to do with power savings; it depends on what sleep mode different laptops go into when the lid is closed,” Williams told \u003cem>WIRED\u003c/em>. “But I have little doubt that some thieves are using Bluetooth scanners to target devices. It’s trivial to use one, so it’s not like technical knowledge is a limiting factor.”\u003c/p>\n\u003cp>However, car security researcher Tim Strazzere also told \u003cem>WIRED\u003c/em> that he’s more likely to attribute such electronic thefts to a thief’s eyesight rather than their technology. “If I’m sitting in a parking lot and going to break into a car,” said Strazzere, “and I see someone get out of their car and put something in their trunk, then walk away, would I bother checking my iPhone to see if a Bluetooth beacon is beaconing from that trunk?”\u003c/p>\n\u003cp>“No. I’m going to smash the window two seconds after they’re out of view, take the bag, walk away, and look at it when I’m out of sight again. Save the time, go fast, grab everything.”\u003c/p>\n\u003cp>Why run the risk and leave any electronics in your car at all?\u003c/p>\n\u003ch2>Pay attention to what you leave in view — and don’t\u003c/h2>\n\u003cp>So you’ve taken out all your expensive electronics from your car. Should that cover you?\u003c/p>\n\u003cp>Sadly not. Auto shop owner Sobhani says you shouldn’t assume that thieves will only be tempted by expensive-looking stuff. In her \u003ca href=\"https://bayareaautoglassexpress.com/6-tips-on-preventing-auto-break-ins/\">list of tips for reducing your risks of a break-in\u003c/a>, Sobhani writes how “a bag with stinky gym clothes cost one customer the expensive back glass on her Prius,” and warns that a bag on display with nothing of value inside it is still a bag that a thief will deem worth breaking your window for.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"More Guides from KQED ","tag":"audience-news"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>At a press conference held at San Francisco’s Palace of Fine Arts — a particular hotspot for bipping — on Aug. 24, SFPD Chief Bill Scott also warned against leaving luggage in your car, “even for a minute.” Many visitors (and residents chaperoning visitors) will leave their car for a moment to snap a photo, “and they get back and they [were] 50 yards away, and their stuff is gone.”\u003c/p>\n\u003cp>“This is not about victim shaming at all,” he said, “this is about just being smart. … when there’s nothing there, it makes it harder for crooks to do what they do.”\u003c/p>\n\u003cp>Leaving aux cables and other jacks on display can also signal to thieves that an electronic device could be close by in the car, Sobhani warns — even if it isn’t.\u003c/p>\n\u003cp>If you have a hatchback or station wagon, Sobhani advises you to keep your cargo cover open (or you can remove the cover entirely), and the trunk visibly empty. That’s because “one of the most commonly broken windows” she sees in her industry is the small quarter glass on hatchbacks, which thieves will break to be able to pull down a car’s back seat and see what’s in the cargo area.\u003c/p>\n\u003ch2>Assume you and your car are being watched\u003c/h2>\n\u003cp>Often, people will “go out of their way” to lock a purse and a bag in their trunk before leaving their car, says Sobhani — not realizing that someone was watching them do just this.\u003c/p>\n\u003cp>“Even if you don’t see anyone around (the suspicious look behind you doesn’t help), you should assume that someone with nefarious intentions saw you stash that purse in the trunk,” writes Sobhani, who also mentions that she’s seen this happen to hikers visiting spots like the Berkeley Marina, Tilden Park and other East Bay Regional Parks.\u003c/p>\n\u003cp>And don’t assume that just because you’re leaving your car for just a minute or two that this isn’t enough time for a thief to strike, and make off with your stuff. It absolutely is.\u003c/p>\n\u003cfigure id=\"attachment_11959823\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959823\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-scaled.jpg\" alt=\"Shattered glass from a car window covers a street sidewalk. There are two electric scooters parked nearby.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762975-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Broken car-window-glass pieces are seen by a curb at San Francisco’s Alamo Square on June 16, 2023. Experts also warn that some thieves keep track of what vehicle owners place in their trunk after they park. ‘You should assume that someone with nefarious intentions saw you stash that purse in the trunk,’ writes car-shop owner Ladan Sobhani. \u003ccite>(Photo by Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Don’t let any ‘anti-theft’ measures make your car itself more steal-able\u003c/h2>\n\u003cp>Start asking around how folks in the Bay Area try to protect their own car from a robbery, and you might hear things like leaving your windows rolled down or car doors deliberately unlocked — in the hope that a thief might choose to rifle through an open car without breaking a window.\u003c/p>\n\u003cp>But Janet Ruiz, director of strategic communications at the \u003ca href=\"https://www.iii.org/\">Insurance Information Institute\u003c/a>, warns that, leaving your car essentially open could also just increase the likelihood that your car might get outright stolen instead.\u003c/p>\n\u003cp>“You really want to protect your car from being stolen,” said Ruiz who also recommends installing a car alarm “and maybe even cameras outside your home that point to your car, as well as keeping your doors and windows locked.” If you have a garage, she says, you’re better off parking your car inside that space — or in a well-lit area in front of your home, if you don’t have a garage.\u003c/p>\n\u003ch2>What is law enforcement doing to reduce car break-ins?\u003c/h2>\n\u003cp>At an Aug. 24 press conference held at San Francisco’s Palace of Fine Arts, police Chief Bill Scott shared that his department plans to increase the number of police officers — both in uniform and plain clothes — across the city to deter break-ins and catch thieves in the act. Popular sightseeing spots like Alamo Square, Lombard Street and Fisherman’s Wharf will now have more of what he referred to as “tourism deployment” of on-duty officers.\u003c/p>\n\u003cp>What new strategies will SFPD employ to counter thieves? Scott made it clear that he wasn’t “going to go into a whole lot of details, because by design we want the people who are breaking into cars to be caught.”\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11954507","hero":"https://ww2.kqed.org/app/uploads/sites/10/2023/06/RS66630_GettyImages-1369841386-qut-1020x680.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>But he did mention that the department will be using “bait cars” owned by SFPD that contain police property in order to catch burglars “Our best chance of making this problem get better is catching people, because these are very, very difficult crimes to solve,” said Scott.\u003c/p>\n\u003cp>Scott also encouraged residents who have been victims of a break-in \u003ca href=\"https://www.kqed.org/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do\">to report what happened to the police\u003c/a>. Doing so gives authorities “an idea of where to put our resources,” he said. “We can’t solve problems that we don’t know about.”\u003c/p>\n\u003cp>And despite the presence of police officers in the area, the \u003cem>San Francisco Chronicle\u003c/em> reported that \u003ca href=\"https://www.sfchronicle.com/sf/article/car-break-ins-san-francisco-tourism-police-18328516.php\">a tourist’s rental car was broken into just around the corner from where the SFPD conference was held\u003c/a> — moments before officials were due to speak.\u003c/p>\n\u003cp>\u003cem>KQED’s Azul Dahlstrom-Eckman and Joe Fitzgerald Rodriguez contributed (\u003ca href=\"https://twitter.com/FitzTheReporter/status/1680715754872934400\">after the latter’s car got bipped\u003c/a> — sorry Joe!) to this story.\u003c/em>\u003c/p>\n\u003ch2>\u003ca id=\"tellus\">\u003c/a>Tell us: What else do you need information about?\u003c/h2>\n\u003cp>At KQED News, we know that it can sometimes be hard to track down the answers to navigate life in the Bay Area in 2023. We’ve published \u003ca href=\"https://www.kqed.org/news/tag/coronavirus-resources-and-explainers\">clear, practical explainers and guides about COVID\u003c/a>, \u003ca href=\"https://www.kqed.org/news/11936674/how-to-prepare-for-this-weeks-atmospheric-river-storm-sandbags-emergency-kits-and-more\">how to cope with intense winter weather\u003c/a> and \u003ca href=\"https://www.kqed.org/news/11821950/how-to-safely-attend-a-protest-in-the-bay-area\">how to exercise your right to protest safely\u003c/a>.\u003c/p>\n\u003cp>So tell us: What do you need to know more about? Tell us, and you could see your question answered online or on social media. What you submit will make our reporting stronger, and help us decide what to cover here on our site, and on KQED Public Radio, too.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"hearken","attributes":{"named":{"id":"10483","src":"https://modules.wearehearken.com/kqed/embed/10483.js","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11959799/how-to-avoid-a-car-break-in-bay-area","authors":["3243","11867"],"categories":["news_6188","news_8"],"tags":["news_32707","news_32949","news_25782","news_33102","news_33101","news_33105","news_22562","news_33104","news_17626","news_27626","news_26702","news_20331","news_4500"],"featImg":"news_11959817","label":"news"},"news_11959477":{"type":"posts","id":"news_11959477","meta":{"index":"posts_1591205157","site":"news","id":"11959477","score":null,"sort":[1693508401000]},"guestAuthors":[],"slug":"car-break-ins-bay-area-glass-repair-what-to-do","title":"Car Break-In? From Glass Repair to Insurance Claims, Here's What to Do","publishDate":1693508401,"format":"standard","headTitle":"Car Break-In? From Glass Repair to Insurance Claims, Here’s What to Do | KQED","labelTerm":{"site":"news"},"content":"\u003cul>\n\u003cli>\u003ca href=\"#now\">\u003cstrong>Jump to: My car was \u003cem>just\u003c/em> broken into. What should I do right now?\u003c/strong>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>If you’ve lived in the San Francisco Bay Area for any period of time, and you’ve never had your car broken into, you can count yourself among the lucky few.\u003c/p>\n\u003cp>At this point, having your car windows smashed by thieves looking for items to steal feels like a queasy rite of passage for residents. \u003ca href=\"https://kmel.iheart.com/featured/g-biz/content/2022-10-27-this-is-what-it-looks-like-when-your-car-has-been-bipped-too-many-times/\">You might have also heard it unofficially called “bipping.”\u003c/a>\u003c/p>\n\u003cp>“I would say somewhere between 50% to 25% of our volume is auto break-ins,” says Ladan Sobhani, the co-owner of Berkeley repair shop Auto Glass Express. In her experience, “it’s not ‘if’, it’s ‘when’ you’ll get your car broken into if you live in the Bay Area.”\u003c/p>\n\u003cp>And what if you don’t lose any personal belongings? A car break-in will still leave you stuck with broken windows, which could end up being quite expensive depending on your insurance and the level of your deductible.\u003c/p>\n\u003cp>We spoke to auto repair professional Sobhani as well as Janet Ruiz, Director of Strategic Communications at the \u003ca href=\"https://www.iii.org/\">Insurance Information Institute\u003c/a>, about what you need to know about having your car broken into in the Bay Area. So keep reading for advice on:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"#now\">\u003cstrong>What to do at the scene of the break-in\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#insurance\">\u003cstrong>How to file an insurance claim\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#driving\">\u003cstrong>Driving around with a broken window\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#replacement\">\u003cstrong>How to find replacement glass ASAP\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#costs\">\u003cstrong>Strategies to potentially reduce repair costs\u003c/strong>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>And if you’re looking for strategies to potentially reduce your chances of getting bipped again, \u003ca href=\"https://www.kqed.org/news/11959799/how-to-avoid-a-car-break-in-bay-area\">we also have a guide with some tips that could help keep your car safe\u003c/a>.\u003c/p>\n\u003ch2>What to do immediately after a car break-in\u003c/h2>\n\u003cp>\u003cstrong>\u003ca id=\"now\">\u003c/a>At the scene: Take photos of the damage.\u003c/strong>\u003c/p>\n\u003cp>You may feel angry or frustrated when you come back to your car and see it’s been broken into. Even if you discover nothing was taken from your car, this experience can feel extremely violating — whether it’s your first or your third break-in.\u003c/p>\n\u003cp>As much as you’re able, put aside your emotions temporarily, swing into action and start taking photos of your car with your cell phone. Taking photos of your car, says Ruiz from the Insurance Information Institute, is “the first thing you should do whenever you have a loss,” for insurance purposes.[aside postID=\"news_11959799\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1920x1280.jpg\"]Take as many clear photos of the damage as you can, including from outside the car and inside it too. If it’s dark, make sure to turn on your camera phone’s flash. If your hands are shaking — break-ins can be jarring, especially if it’s your first time — take a pause to calm yourself or ask someone else to take photos for you. You don’t want blurry, unclear photos for your insurance claim.\u003c/p>\n\u003cp>Tempered glass used in car windows usually shatters in a way that doesn’t create jagged, sharp pieces, so your risks of getting cut are low.\u003c/p>\n\u003cp>After you’ve taken photos, don’t stress too much about sweeping up all the broken glass from your back seat, as a glass repair shop will almost certainly be able to vacuum this glass up for you. Of course, if you need to transport passengers back home in your back seat — or have a car seat for a kid back there — you may want to do some brushing.\u003c/p>\n\u003cp>Whatever you do, just be careful when using any automatic or manual window controls after a break-in. You can accidentally dislodge and spread around even more broken glass doing this.\u003c/p>\n\u003cfigure id=\"attachment_11959511\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959511\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-scaled.jpg\" alt=\"A street in San Francisco lined with Victorian homes and cars. The camera is angled from a lower angle to focus on shards of shattered glass on the floor.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Broken car-window-glass pieces are seen by a curb in Alamo Square on June 16, 2023. Tempered glass used in car windows usually shatters in a way that doesn’t create jagged, sharp pieces, so your risks of getting cut are low. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>At the scene: Has your stuff been dumped nearby?\u003c/strong>\u003c/p>\n\u003cp>If your bags were snatched from your back seat or trunk, there’s a chance that the thieves may have rifled through them and then dumped anything they didn’t deem of value.\u003c/p>\n\u003cp>If you feel safe doing so, take a look on the street near your car and on streets nearby — particularly paying attention around bushes, hedges, trash cans and dumpsters — to see if any of your bags or items have been tossed there. It’s not guaranteed, but it’s worth a shot.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#tellus\">Tell us: What else do you need an explainer on right now?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003cp>Some people in the Bay Area \u003ca href=\"https://www.sfchronicle.com/crime/article/san-francisco-car-break-ins-18273219.php\">make it their mission to unofficially reunite owners with their stolen items\u003c/a> when they find them on the street, like Andrea Carla Michaels of \u003ca href=\"https://lostandfoundsanfranciscocom.godaddysites.com/\">LostandFoundSanFrancisco.com.\u003c/a> You could also check sites like Nextdoor.com, local Facebook groups and subreddits like r/sanfrancisco, r/oakland and r/bayarea to see if anyone has found your stuff and wants to help you reunite with it.\u003c/p>\n\u003cp>\u003cstrong>At the scene or after: File a police report.\u003c/strong>\u003c/p>\n\u003cp>If the thieves are long gone, and you aren’t injured, should you still file a police report? Yes.\u003c/p>\n\u003cp>For one thing, your insurer may require you to have a police report on hand in order to process your claim. Bay Area officials are also encouraging residents to report these crimes. Doing so gives authorities “an idea of where to put our resources,” said San Francisco Police Department Chief Bill Scott at a press conference held on Aug. 24. “We can’t solve problems that we don’t know about.”\u003c/p>\n\u003cp>You can usually file a police report one of several ways:\u003c/p>\n\u003cul>\n\u003cli>Call the police non-emergency line (do not call 911 to file a police report).\u003c/li>\n\u003cli>File a police report online — and make sure you save a copy for your records.\u003c/li>\n\u003cli>Call 3-1-1.\u003c/li>\n\u003c/ul>\n\u003cp>Remember: If you live in a different city, you should report the crime to the police department in the city in which the break-in occurred, not the one you live in.\u003c/p>\n\u003cp>You can also go in-person to a police station to file a report. In San Francisco, you can also ask station officers to check your vehicle for fingerprints. “Please have your car fingerprinted. Sometimes we get evidence,” said SFPD Chief Scott. “It’s hard, but sometimes we do.”\u003c/p>\n\u003cfigure id=\"attachment_11959701\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959701\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-scaled.jpg\" alt=\"An urban park surrounded by cars. One of them has a rear window smashed. A police car is parked nearby.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">If your car is broken into while you’re visiting a city, remember to file a police report in the city where the theft happened. If you are going to file an insurance claim for the broken glass or your stolen goods, you will most likely have to provide your insurer with a police report. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>After: Think if any stolen items could compromise your personal safety or identity.\u003c/strong>\u003c/p>\n\u003cp>If documents containing any personal details were stolen, you could be at a higher risk for identity theft. The California Attorney General’s website \u003ca href=\"https://oag.ca.gov/idtheft/facts/top-ten\">has details on how to monitor your credit for free\u003c/a>.\u003c/p>\n\u003cp>If any credit or debit cards were among items stolen from your car, contact your bank immediately to have them canceled. You may also be prompted to list this theft on your police report.\u003c/p>\n\u003cp>If your house keys, entry keycards or garage opener to your building were stolen in a car break-in, you might strongly consider having the locks changed or those keycards wiped. This is especially important if thieves also took anything that would let them know your address, such as your insurance cards or vehicle registration.\u003c/p>\n\u003cp>\u003cstrong>After: If you had items stolen, start tracking down proof you owned them.\u003c/strong>\u003c/p>\n\u003cp>Insurance companies usually won’t just take your word on which items were stolen from your car. You’ll need to prove you actually bought them, with something like a receipt.\u003c/p>\n\u003cp>Unless you’re \u003cem>incredibly\u003c/em> organized, you might not have a drawer back at home full of receipts for every item of value you’ve ever purchased in your life. The Insurance Information Institute’s Ruiz recommends that you look through your checking account or your credit card statements, which will provide a record of the purchase. You can then take a screenshot of the transaction.\u003c/p>\n\u003cp>One tip for the future, says Ruiz, is to make time to do what she calls a “home inventory”: Walk around your home one day and snap photos or videos of everything you own. “Open doors, open closets — go in your garage,” she recommends and particularly focus on getting photos of all your electronics. If you have expensive stereo equipment fitted \u003cem>in\u003c/em> your car, you should photograph that too. These photos will act as a timestamped record you actually owned these items.\u003c/p>\n\u003cp>\u003cstrong>\u003ca id=\"driving\">\u003c/a>After: Driving your car with a broken window until you get repairs.\u003c/strong>\u003c/p>\n\u003cp>Driving with a broken car window only becomes illegal, \u003ca href=\"https://casetext.com/statute/california-codes/california-vehicle-code/division-12-equipment-of-vehicles/chapter-4-windshields-and-mirrors/section-26710-unlawful-operation-of-motor-vehicle-when-windshield-or-rear-window-in-defective-condition#:~:text=2023%20Legislative%20Session.-,Section%2026710%20%2D%20Unlawful%20operation%20of%20motor%20vehicle%20when%20windshield%20or,to%20the%20front%20or%20rear.\">according to Section 26710 of California’s Vehicle Code\u003c/a>, “when the windshield or rear window is in such a defective condition as to impair the driver’s vision either to the front or rear.” Thieves are usually likely to break your back side windows for their convenience and speed.[pullquote size='medium' align='right']Remember: After a break-in, be careful using your car’s window controls. You can accidentally dislodge and spread around broken glass doing this.[/pullquote]A repair shop will likely be able to seal up your broken car windows with “crash wrap,” a temporary adhesive film, says auto repair professional Sobhani — especially if you need to wait a little while on new glass.\u003c/p>\n\u003cp>But if you can’t get to a repair shop quickly and want to seal up the window yourself with film, a trash bag or cardboard, Sobhani recommends that you use blue painter’s tape — not duct tape or packing tape, “because that can really damage the paint on the car.”\u003c/p>\n\u003cfigure id=\"attachment_11959510\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"wp-image-11959510 size-full\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-scaled.jpg\" alt=\"A person uses a vacuum to sweep pieces of broken glass from the interior of a car. This is happening inside a car shop.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">When you first call your insurance provider to report the break-in, you’ll probably get a recommendation of where to get repairs. However, you are not required to choose the default repair service your insurer suggests — it’s your right, under the law. \u003ccite>(Michael Macor/San Francisco Chronicle via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Working with your insurance company to get your car windows fixed after a break-in\u003c/h2>\n\u003cp>\u003cstrong>\u003ca id=\"insurance\">\u003c/a>First, know what your policy covers.\u003c/strong>\u003c/p>\n\u003cp>After your car gets broken into, there are two types of insurance claims that you could file:\u003c/p>\n\u003cul>\n\u003cli>A claim for damages to your car, which is handled by your \u003cstrong>auto insurance\u003c/strong>.\u003c/li>\n\u003cli>A claim for any items stolen from your car in the break-in — that goes to your \u003cstrong>homeowner’s or renter’s insurance\u003c/strong>, if you have one.\u003c/li>\n\u003c/ul>\n\u003cp>As for what your policy actually covers, you’ll need to run that with your insurance provider, either by reading your policy itself or contacting your insurance agent. For example, Ruiz from the Insurance Information Institute says that some auto policies will offer broken glass repair as an “extra coverage” (also known as an add-on or endorsement on your policy) so you don’t have to pay a deductible for that specific service.\u003c/p>\n\u003cp>Basically, get in touch with your insurance provider as soon as possible after a break-in, to establish your policy details and kick off the process of getting your car fixed up. Who pays for what and how that happens will come later.\u003c/p>\n\u003cp>\u003cstrong>Know what your deductible is, and how it works.\u003c/strong>\u003c/p>\n\u003cp>The deductible on your policy is a minimum — a dollar amount that you’ll have to pay yourself, with no reimbursement, before your insurer will start paying anything.[aside label='Stay Prepared with KQED Guides' tag='audience-news']An example: Let’s say the deductible on your auto insurance policy is $500. Once you’ve got a quote for repair work after a break-in, those repairs will cost $700. This does not mean your insurer will pay $500 toward these repairs. Instead, this means that if you claim on your insurance for this repair, \u003cem>you’ll\u003c/em> have to pay $500 and your insurer will only pay $200.\u003c/p>\n\u003cp>Yes — in this situation you will have to cover the majority of the costs, even though you pay into your auto insurance plan every month for the exact purpose of covering damages to your car.\u003c/p>\n\u003cp>At her auto repair shop in Berkeley, Sobhani oftenly hears a misconception from customers: Many believe that the deductible is a yearly threshold. But the truth is that you have to cover the deductible every time you make a new claim on your insurance. “It’s not like, ‘Oh, you paid $500 so far this year and so now the next five auto repairs, glass repairs, are free,” said Sobhani. “It is per incident.”\u003c/p>\n\u003cp>Remember: Policies that are cheap to pay for each month (the premium) will nearly always have a high deductible — and conversely, policies with a higher monthly premium usually come with a lower deductible.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003cstrong>What about my personal items that were stolen?\u003c/strong>\u003c/p>\n\u003cp>“Renters’ insurance does cover stolen items from your vehicle,” said Ruiz from the Insurance Information Institute. This is when it will be very helpful to have any documentation you have that confirms you purchased the items that were stolen during the break-in.\u003c/p>\n\u003cp>Some insurers may apply limits on how much they will cover for each personal item you lost. An item might have cost you $500 new, but your insurance policy may only cover that kind of item up to a certain dollar amount. These limits apply to items like electronics, jewelry, furs and cash, says Ruiz.\u003c/p>\n\u003cfigure id=\"attachment_11959672\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959672\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-scaled.jpg\" alt=\"A car is parked next to a park. The rear window of the car has been smashed.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">A car with a broken window is seen in San Francisco’s Alamo Square on June 16, 2023. Thieves are usually likely to break your back side windows for their convenience and speed. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>\u003ca id=\"costs\">\u003c/a>Get a quote for the cost of repairing your car windows.\u003c/strong>\u003c/p>\n\u003cp>In California, the law says that you can choose whichever repair shop you want to do your car’s glass or body repairs. The upside of this is that you can shop around to find the best price. The downside is: You have to spend time shopping around.\u003c/p>\n\u003cp>When you first call your insurance provider to report the break-in, you’ll probably get a recommendation of where to get repairs. However, you are not required to choose the default repair service your insurer suggests — whether you’re dissuaded by bad reviews, the price, \u003ca href=\"#replacement\">how long it’ll take for a particular service to source your glass\u003c/a> or you already have a relationship with a local glass-repair shop. (Or really, whatever reason you like — it’s your right, under the law.)\u003c/p>\n\u003cp>To find a local glass-repair shop and get their quote for your repair work, start by asking around for recommendations or reading reviews online on pages like Yelp or YourMechanic.[pullquote size='medium' align='right']Keep in mind: The make and age of your car can impact how much you have to pay or wait for repairs.[/pullquote]You may hear that certain repair shops are “in network” with an insurer. This usually means that this shop frequently works with that insurer to honor insurance claims, has experience in working directly with insurers on processing costs, or is otherwise considered a “partner” with an insurer. Regardless, in California you can still choose whichever repair shop you want to do your glass repairs after a break-in.\u003c/p>\n\u003cp>One possible reason a repair shop may not take your insurance is if an insurer’s reimbursement rates are just too low to cover any work done by that shop.\u003c/p>\n\u003cp>\u003cstrong>Make a decision on whether to claim on your insurance or not.\u003c/strong>\u003c/p>\n\u003cp>Once you’ve got a cost estimate for glass repairs, keep in mind just how high your deductible will be.\u003c/p>\n\u003cp>If your deductible is $600, but the repairs will cost $620, this means that your insurance would only pay only $20 even if you made a claim. In these types of situations, where the deductible is overwhelmingly bigger than what your policy will cover, consider what’s more practical for you: dealing with your insurer, or paying for all the expenses yourself out of pocket.[pullquote size='medium' align='right']Remember: Policies that are cheap to pay for each month will nearly always have a high deductible.[/pullquote]If you’re suffering multiple break-ins in a year, and each time your deductible is so high as to keep you from claiming on your insurance, you may consider revising your policy details to lower your deductible amount. Unfortunately, this will almost certainly mean higher premiums.\u003c/p>\n\u003cp>According to Ruiz from the Insurance Information Institute, two things can happen if you make multiple claims on your auto or homeowner’s insurance: “Your premiums could go up,” she said, or this could otherwise “signal the insurer that you’re not managing your parking of your vehicle, where you park, your security, etcetera.”\u003c/p>\n\u003cp>\u003cstrong>Insurance claims after a car break-in: Who pays upfront?\u003c/strong>\u003c/p>\n\u003cp>With some insurance claims, the glass repair shop you choose will be able to bill your insurer for the cost of repairs directly — meaning that, aside from your deductible, you don’t pay anything upfront. This is where the issue of whether you’ve chosen a repair shop that’s “in network” with your insurer may become relevant. This option may prevent you having to pay more up-front, but could potentially take more time, if a shop has to go back-and-forth with your insurer.\u003c/p>\n\u003cp>With other claims, some customers will pay all costs out of pocket and then work with their insurer afterwards to get reimbursed. This option could mean repairs getting done faster — potentially — but mean far more up-front costs for you.\u003c/p>\n\u003cp>Be sure to ask your insurer how payment will be handled for your claim, so you don’t get any surprises or an unexpected bill.\u003c/p>\n\u003cp>\u003cstrong>\u003ca id=\"replacement\">\u003c/a>Be prepared to wait for your glass repairs.\u003c/strong>\u003c/p>\n\u003cp>If getting your car fixed up as soon as possible is a matter of urgency — for example, because you need your car for work — you may decide to factor in how quickly a shop could repair your glass alongside the issue of cost.\u003c/p>\n\u003cp>And depending on what kind of car you have, you could be waiting \u003cem>a while\u003c/em>. Sobhani says that in particular, “the rear windows on the Hyundai and Kia are the ones that have been hardest to get” recently — something she says is in large part \u003ca href=\"https://apnews.com/article/hyundai-kia-tiktok-theft-stolen-8e0a353d24be0e7bce36e34c5e4dac51\">due to a security flaw in those brands that makes stealing them easier\u003c/a>. She also notes that in her experience with customers with brand new cars, the carmakers are “saving what’s available” for cars on the production line. On the other end of the spectrum, “really old cars” can be tough to quickly source glass for, said Sobhani.[aside postID=\"news_11954507\" hero=\"https://ww2.kqed.org/app/uploads/sites/10/2023/06/RS66630_GettyImages-1369841386-qut-1020x680.jpg\"]Being willing to have your car window repaired with \u003cem>used\u003c/em> glass — rather than new — could also potentially reduce the time it takes to get your vehicle fixed.\u003c/p>\n\u003cp>If you have to wait for a glass order, your repair shop may offer to hold onto your car for you until then. “Some of those people choose to just leave their cars here since we have a secure garage,” said Sobhani.\u003c/p>\n\u003cp>If being without your car for several days is not an option, the repair shop will likely be able to seal your car window up with crash wrap. Remember: If you opt to seal up your window yourself, \u003cem>don’t\u003c/em> use duct tape or packing tape, which can damage your car paint.\u003c/p>\n\u003cp>\u003cem>KQED’s Azul Dahlstrom-Eckman and Joe Fitzgerald Rodriguez contributed (\u003ca href=\"https://twitter.com/FitzTheReporter/status/1680715754872934400\">after the latter’s car got bipped\u003c/a> — sorry Joe!) to this story.\u003c/em>\u003c/p>\n\u003ch2>\u003ca id=\"tellus\">\u003c/a>Tell us: What else do you need information about?\u003c/h2>\n\u003cp>At KQED News, we know that it can sometimes be hard to track down the answers to navigate life in the Bay Area in 2023. We’ve published \u003ca href=\"https://www.kqed.org/news/tag/coronavirus-resources-and-explainers\">clear, practical explainers and guides about COVID\u003c/a>, \u003ca href=\"https://www.kqed.org/news/11936674/how-to-prepare-for-this-weeks-atmospheric-river-storm-sandbags-emergency-kits-and-more\">how to cope with intense winter weather\u003c/a> and \u003ca href=\"https://www.kqed.org/news/11821950/how-to-safely-attend-a-protest-in-the-bay-area\">how to exercise your right to protest safely\u003c/a>.\u003c/p>\n\u003cp>So tell us: What do you need to know more about? Tell us, and you could see your question answered online or on social media. What you submit will make our reporting stronger, and help us decide what to cover here on our site, and on KQED Public Radio, too.\u003c/p>\n\u003cp>[hearken id=\"10483\" src=\"https://modules.wearehearken.com/kqed/embed/10483.js\"]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"Thieves breaking your car windows — also known as 'bipping' — has become very common in the San Francisco Bay Area and other parts of California. Experts share what to do if this happens to you.","status":"publish","parent":0,"modified":1693592308,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":true,"hasPolis":false,"paragraphCount":69,"wordCount":3577},"headData":{"title":"Car Break-In? From Glass Repair to Insurance Claims, Here's What to Do | KQED","description":"Thieves breaking your car windows — also known as 'bipping' — has become very common in the San Francisco Bay Area and other parts of California. Experts share what to do if this happens to you.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Car Break-In? From Glass Repair to Insurance Claims, Here's What to Do","datePublished":"2023-08-31T19:00:01.000Z","dateModified":"2023-09-01T18:18:28.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"excludeFromSiteSearch":"Include","articleAge":"0","path":"/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cul>\n\u003cli>\u003ca href=\"#now\">\u003cstrong>Jump to: My car was \u003cem>just\u003c/em> broken into. What should I do right now?\u003c/strong>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>If you’ve lived in the San Francisco Bay Area for any period of time, and you’ve never had your car broken into, you can count yourself among the lucky few.\u003c/p>\n\u003cp>At this point, having your car windows smashed by thieves looking for items to steal feels like a queasy rite of passage for residents. \u003ca href=\"https://kmel.iheart.com/featured/g-biz/content/2022-10-27-this-is-what-it-looks-like-when-your-car-has-been-bipped-too-many-times/\">You might have also heard it unofficially called “bipping.”\u003c/a>\u003c/p>\n\u003cp>“I would say somewhere between 50% to 25% of our volume is auto break-ins,” says Ladan Sobhani, the co-owner of Berkeley repair shop Auto Glass Express. In her experience, “it’s not ‘if’, it’s ‘when’ you’ll get your car broken into if you live in the Bay Area.”\u003c/p>\n\u003cp>And what if you don’t lose any personal belongings? A car break-in will still leave you stuck with broken windows, which could end up being quite expensive depending on your insurance and the level of your deductible.\u003c/p>\n\u003cp>We spoke to auto repair professional Sobhani as well as Janet Ruiz, Director of Strategic Communications at the \u003ca href=\"https://www.iii.org/\">Insurance Information Institute\u003c/a>, about what you need to know about having your car broken into in the Bay Area. So keep reading for advice on:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"#now\">\u003cstrong>What to do at the scene of the break-in\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#insurance\">\u003cstrong>How to file an insurance claim\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#driving\">\u003cstrong>Driving around with a broken window\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#replacement\">\u003cstrong>How to find replacement glass ASAP\u003c/strong>\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"#costs\">\u003cstrong>Strategies to potentially reduce repair costs\u003c/strong>\u003c/a>\u003c/li>\n\u003c/ul>\n\u003cp>And if you’re looking for strategies to potentially reduce your chances of getting bipped again, \u003ca href=\"https://www.kqed.org/news/11959799/how-to-avoid-a-car-break-in-bay-area\">we also have a guide with some tips that could help keep your car safe\u003c/a>.\u003c/p>\n\u003ch2>What to do immediately after a car break-in\u003c/h2>\n\u003cp>\u003cstrong>\u003ca id=\"now\">\u003c/a>At the scene: Take photos of the damage.\u003c/strong>\u003c/p>\n\u003cp>You may feel angry or frustrated when you come back to your car and see it’s been broken into. Even if you discover nothing was taken from your car, this experience can feel extremely violating — whether it’s your first or your third break-in.\u003c/p>\n\u003cp>As much as you’re able, put aside your emotions temporarily, swing into action and start taking photos of your car with your cell phone. Taking photos of your car, says Ruiz from the Insurance Information Institute, is “the first thing you should do whenever you have a loss,” for insurance purposes.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11959799","hero":"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258763135-1920x1280.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Take as many clear photos of the damage as you can, including from outside the car and inside it too. If it’s dark, make sure to turn on your camera phone’s flash. If your hands are shaking — break-ins can be jarring, especially if it’s your first time — take a pause to calm yourself or ask someone else to take photos for you. You don’t want blurry, unclear photos for your insurance claim.\u003c/p>\n\u003cp>Tempered glass used in car windows usually shatters in a way that doesn’t create jagged, sharp pieces, so your risks of getting cut are low.\u003c/p>\n\u003cp>After you’ve taken photos, don’t stress too much about sweeping up all the broken glass from your back seat, as a glass repair shop will almost certainly be able to vacuum this glass up for you. Of course, if you need to transport passengers back home in your back seat — or have a car seat for a kid back there — you may want to do some brushing.\u003c/p>\n\u003cp>Whatever you do, just be careful when using any automatic or manual window controls after a break-in. You can accidentally dislodge and spread around even more broken glass doing this.\u003c/p>\n\u003cfigure id=\"attachment_11959511\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959511\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-scaled.jpg\" alt=\"A street in San Francisco lined with Victorian homes and cars. The camera is angled from a lower angle to focus on shards of shattered glass on the floor.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762922-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">Broken car-window-glass pieces are seen by a curb in Alamo Square on June 16, 2023. Tempered glass used in car windows usually shatters in a way that doesn’t create jagged, sharp pieces, so your risks of getting cut are low. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>At the scene: Has your stuff been dumped nearby?\u003c/strong>\u003c/p>\n\u003cp>If your bags were snatched from your back seat or trunk, there’s a chance that the thieves may have rifled through them and then dumped anything they didn’t deem of value.\u003c/p>\n\u003cp>If you feel safe doing so, take a look on the street near your car and on streets nearby — particularly paying attention around bushes, hedges, trash cans and dumpsters — to see if any of your bags or items have been tossed there. It’s not guaranteed, but it’s worth a shot.\u003c/p>\n\u003cul>\n\u003cli>\u003cstrong>\u003ca href=\"#tellus\">Tell us: What else do you need an explainer on right now?\u003c/a>\u003c/strong>\u003c/li>\n\u003c/ul>\n\u003cp>Some people in the Bay Area \u003ca href=\"https://www.sfchronicle.com/crime/article/san-francisco-car-break-ins-18273219.php\">make it their mission to unofficially reunite owners with their stolen items\u003c/a> when they find them on the street, like Andrea Carla Michaels of \u003ca href=\"https://lostandfoundsanfranciscocom.godaddysites.com/\">LostandFoundSanFrancisco.com.\u003c/a> You could also check sites like Nextdoor.com, local Facebook groups and subreddits like r/sanfrancisco, r/oakland and r/bayarea to see if anyone has found your stuff and wants to help you reunite with it.\u003c/p>\n\u003cp>\u003cstrong>At the scene or after: File a police report.\u003c/strong>\u003c/p>\n\u003cp>If the thieves are long gone, and you aren’t injured, should you still file a police report? Yes.\u003c/p>\n\u003cp>For one thing, your insurer may require you to have a police report on hand in order to process your claim. Bay Area officials are also encouraging residents to report these crimes. Doing so gives authorities “an idea of where to put our resources,” said San Francisco Police Department Chief Bill Scott at a press conference held on Aug. 24. “We can’t solve problems that we don’t know about.”\u003c/p>\n\u003cp>You can usually file a police report one of several ways:\u003c/p>\n\u003cul>\n\u003cli>Call the police non-emergency line (do not call 911 to file a police report).\u003c/li>\n\u003cli>File a police report online — and make sure you save a copy for your records.\u003c/li>\n\u003cli>Call 3-1-1.\u003c/li>\n\u003c/ul>\n\u003cp>Remember: If you live in a different city, you should report the crime to the police department in the city in which the break-in occurred, not the one you live in.\u003c/p>\n\u003cp>You can also go in-person to a police station to file a report. In San Francisco, you can also ask station officers to check your vehicle for fingerprints. “Please have your car fingerprinted. Sometimes we get evidence,” said SFPD Chief Scott. “It’s hard, but sometimes we do.”\u003c/p>\n\u003cfigure id=\"attachment_11959701\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959701\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-scaled.jpg\" alt=\"An urban park surrounded by cars. One of them has a rear window smashed. A police car is parked nearby.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1604388955-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">If your car is broken into while you’re visiting a city, remember to file a police report in the city where the theft happened. If you are going to file an insurance claim for the broken glass or your stolen goods, you will most likely have to provide your insurer with a police report. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>After: Think if any stolen items could compromise your personal safety or identity.\u003c/strong>\u003c/p>\n\u003cp>If documents containing any personal details were stolen, you could be at a higher risk for identity theft. The California Attorney General’s website \u003ca href=\"https://oag.ca.gov/idtheft/facts/top-ten\">has details on how to monitor your credit for free\u003c/a>.\u003c/p>\n\u003cp>If any credit or debit cards were among items stolen from your car, contact your bank immediately to have them canceled. You may also be prompted to list this theft on your police report.\u003c/p>\n\u003cp>If your house keys, entry keycards or garage opener to your building were stolen in a car break-in, you might strongly consider having the locks changed or those keycards wiped. This is especially important if thieves also took anything that would let them know your address, such as your insurance cards or vehicle registration.\u003c/p>\n\u003cp>\u003cstrong>After: If you had items stolen, start tracking down proof you owned them.\u003c/strong>\u003c/p>\n\u003cp>Insurance companies usually won’t just take your word on which items were stolen from your car. You’ll need to prove you actually bought them, with something like a receipt.\u003c/p>\n\u003cp>Unless you’re \u003cem>incredibly\u003c/em> organized, you might not have a drawer back at home full of receipts for every item of value you’ve ever purchased in your life. The Insurance Information Institute’s Ruiz recommends that you look through your checking account or your credit card statements, which will provide a record of the purchase. You can then take a screenshot of the transaction.\u003c/p>\n\u003cp>One tip for the future, says Ruiz, is to make time to do what she calls a “home inventory”: Walk around your home one day and snap photos or videos of everything you own. “Open doors, open closets — go in your garage,” she recommends and particularly focus on getting photos of all your electronics. If you have expensive stereo equipment fitted \u003cem>in\u003c/em> your car, you should photograph that too. These photos will act as a timestamped record you actually owned these items.\u003c/p>\n\u003cp>\u003cstrong>\u003ca id=\"driving\">\u003c/a>After: Driving your car with a broken window until you get repairs.\u003c/strong>\u003c/p>\n\u003cp>Driving with a broken car window only becomes illegal, \u003ca href=\"https://casetext.com/statute/california-codes/california-vehicle-code/division-12-equipment-of-vehicles/chapter-4-windshields-and-mirrors/section-26710-unlawful-operation-of-motor-vehicle-when-windshield-or-rear-window-in-defective-condition#:~:text=2023%20Legislative%20Session.-,Section%2026710%20%2D%20Unlawful%20operation%20of%20motor%20vehicle%20when%20windshield%20or,to%20the%20front%20or%20rear.\">according to Section 26710 of California’s Vehicle Code\u003c/a>, “when the windshield or rear window is in such a defective condition as to impair the driver’s vision either to the front or rear.” Thieves are usually likely to break your back side windows for their convenience and speed.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"Remember: After a break-in, be careful using your car’s window controls. You can accidentally dislodge and spread around broken glass doing this.","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>A repair shop will likely be able to seal up your broken car windows with “crash wrap,” a temporary adhesive film, says auto repair professional Sobhani — especially if you need to wait a little while on new glass.\u003c/p>\n\u003cp>But if you can’t get to a repair shop quickly and want to seal up the window yourself with film, a trash bag or cardboard, Sobhani recommends that you use blue painter’s tape — not duct tape or packing tape, “because that can really damage the paint on the car.”\u003c/p>\n\u003cfigure id=\"attachment_11959510\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"wp-image-11959510 size-full\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-scaled.jpg\" alt=\"A person uses a vacuum to sweep pieces of broken glass from the interior of a car. This is happening inside a car shop.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1298891986-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">When you first call your insurance provider to report the break-in, you’ll probably get a recommendation of where to get repairs. However, you are not required to choose the default repair service your insurer suggests — it’s your right, under the law. \u003ccite>(Michael Macor/San Francisco Chronicle via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch2>Working with your insurance company to get your car windows fixed after a break-in\u003c/h2>\n\u003cp>\u003cstrong>\u003ca id=\"insurance\">\u003c/a>First, know what your policy covers.\u003c/strong>\u003c/p>\n\u003cp>After your car gets broken into, there are two types of insurance claims that you could file:\u003c/p>\n\u003cul>\n\u003cli>A claim for damages to your car, which is handled by your \u003cstrong>auto insurance\u003c/strong>.\u003c/li>\n\u003cli>A claim for any items stolen from your car in the break-in — that goes to your \u003cstrong>homeowner’s or renter’s insurance\u003c/strong>, if you have one.\u003c/li>\n\u003c/ul>\n\u003cp>As for what your policy actually covers, you’ll need to run that with your insurance provider, either by reading your policy itself or contacting your insurance agent. For example, Ruiz from the Insurance Information Institute says that some auto policies will offer broken glass repair as an “extra coverage” (also known as an add-on or endorsement on your policy) so you don’t have to pay a deductible for that specific service.\u003c/p>\n\u003cp>Basically, get in touch with your insurance provider as soon as possible after a break-in, to establish your policy details and kick off the process of getting your car fixed up. Who pays for what and how that happens will come later.\u003c/p>\n\u003cp>\u003cstrong>Know what your deductible is, and how it works.\u003c/strong>\u003c/p>\n\u003cp>The deductible on your policy is a minimum — a dollar amount that you’ll have to pay yourself, with no reimbursement, before your insurer will start paying anything.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Stay Prepared with KQED Guides ","tag":"audience-news"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>An example: Let’s say the deductible on your auto insurance policy is $500. Once you’ve got a quote for repair work after a break-in, those repairs will cost $700. This does not mean your insurer will pay $500 toward these repairs. Instead, this means that if you claim on your insurance for this repair, \u003cem>you’ll\u003c/em> have to pay $500 and your insurer will only pay $200.\u003c/p>\n\u003cp>Yes — in this situation you will have to cover the majority of the costs, even though you pay into your auto insurance plan every month for the exact purpose of covering damages to your car.\u003c/p>\n\u003cp>At her auto repair shop in Berkeley, Sobhani oftenly hears a misconception from customers: Many believe that the deductible is a yearly threshold. But the truth is that you have to cover the deductible every time you make a new claim on your insurance. “It’s not like, ‘Oh, you paid $500 so far this year and so now the next five auto repairs, glass repairs, are free,” said Sobhani. “It is per incident.”\u003c/p>\n\u003cp>Remember: Policies that are cheap to pay for each month (the premium) will nearly always have a high deductible — and conversely, policies with a higher monthly premium usually come with a lower deductible.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>What about my personal items that were stolen?\u003c/strong>\u003c/p>\n\u003cp>“Renters’ insurance does cover stolen items from your vehicle,” said Ruiz from the Insurance Information Institute. This is when it will be very helpful to have any documentation you have that confirms you purchased the items that were stolen during the break-in.\u003c/p>\n\u003cp>Some insurers may apply limits on how much they will cover for each personal item you lost. An item might have cost you $500 new, but your insurance policy may only cover that kind of item up to a certain dollar amount. These limits apply to items like electronics, jewelry, furs and cash, says Ruiz.\u003c/p>\n\u003cfigure id=\"attachment_11959672\" class=\"wp-caption aligncenter\" style=\"max-width: 2560px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11959672\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-scaled.jpg\" alt=\"A car is parked next to a park. The rear window of the car has been smashed.\" width=\"2560\" height=\"1707\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-scaled.jpg 2560w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/08/GettyImages-1258762861-1-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">A car with a broken window is seen in San Francisco’s Alamo Square on June 16, 2023. Thieves are usually likely to break your back side windows for their convenience and speed. \u003ccite>(Tayfun Coskun/Anadolu Agency via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003cstrong>\u003ca id=\"costs\">\u003c/a>Get a quote for the cost of repairing your car windows.\u003c/strong>\u003c/p>\n\u003cp>In California, the law says that you can choose whichever repair shop you want to do your car’s glass or body repairs. The upside of this is that you can shop around to find the best price. The downside is: You have to spend time shopping around.\u003c/p>\n\u003cp>When you first call your insurance provider to report the break-in, you’ll probably get a recommendation of where to get repairs. However, you are not required to choose the default repair service your insurer suggests — whether you’re dissuaded by bad reviews, the price, \u003ca href=\"#replacement\">how long it’ll take for a particular service to source your glass\u003c/a> or you already have a relationship with a local glass-repair shop. (Or really, whatever reason you like — it’s your right, under the law.)\u003c/p>\n\u003cp>To find a local glass-repair shop and get their quote for your repair work, start by asking around for recommendations or reading reviews online on pages like Yelp or YourMechanic.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"Keep in mind: The make and age of your car can impact how much you have to pay or wait for repairs.","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>You may hear that certain repair shops are “in network” with an insurer. This usually means that this shop frequently works with that insurer to honor insurance claims, has experience in working directly with insurers on processing costs, or is otherwise considered a “partner” with an insurer. Regardless, in California you can still choose whichever repair shop you want to do your glass repairs after a break-in.\u003c/p>\n\u003cp>One possible reason a repair shop may not take your insurance is if an insurer’s reimbursement rates are just too low to cover any work done by that shop.\u003c/p>\n\u003cp>\u003cstrong>Make a decision on whether to claim on your insurance or not.\u003c/strong>\u003c/p>\n\u003cp>Once you’ve got a cost estimate for glass repairs, keep in mind just how high your deductible will be.\u003c/p>\n\u003cp>If your deductible is $600, but the repairs will cost $620, this means that your insurance would only pay only $20 even if you made a claim. In these types of situations, where the deductible is overwhelmingly bigger than what your policy will cover, consider what’s more practical for you: dealing with your insurer, or paying for all the expenses yourself out of pocket.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"Remember: Policies that are cheap to pay for each month will nearly always have a high deductible.","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>If you’re suffering multiple break-ins in a year, and each time your deductible is so high as to keep you from claiming on your insurance, you may consider revising your policy details to lower your deductible amount. Unfortunately, this will almost certainly mean higher premiums.\u003c/p>\n\u003cp>According to Ruiz from the Insurance Information Institute, two things can happen if you make multiple claims on your auto or homeowner’s insurance: “Your premiums could go up,” she said, or this could otherwise “signal the insurer that you’re not managing your parking of your vehicle, where you park, your security, etcetera.”\u003c/p>\n\u003cp>\u003cstrong>Insurance claims after a car break-in: Who pays upfront?\u003c/strong>\u003c/p>\n\u003cp>With some insurance claims, the glass repair shop you choose will be able to bill your insurer for the cost of repairs directly — meaning that, aside from your deductible, you don’t pay anything upfront. This is where the issue of whether you’ve chosen a repair shop that’s “in network” with your insurer may become relevant. This option may prevent you having to pay more up-front, but could potentially take more time, if a shop has to go back-and-forth with your insurer.\u003c/p>\n\u003cp>With other claims, some customers will pay all costs out of pocket and then work with their insurer afterwards to get reimbursed. This option could mean repairs getting done faster — potentially — but mean far more up-front costs for you.\u003c/p>\n\u003cp>Be sure to ask your insurer how payment will be handled for your claim, so you don’t get any surprises or an unexpected bill.\u003c/p>\n\u003cp>\u003cstrong>\u003ca id=\"replacement\">\u003c/a>Be prepared to wait for your glass repairs.\u003c/strong>\u003c/p>\n\u003cp>If getting your car fixed up as soon as possible is a matter of urgency — for example, because you need your car for work — you may decide to factor in how quickly a shop could repair your glass alongside the issue of cost.\u003c/p>\n\u003cp>And depending on what kind of car you have, you could be waiting \u003cem>a while\u003c/em>. Sobhani says that in particular, “the rear windows on the Hyundai and Kia are the ones that have been hardest to get” recently — something she says is in large part \u003ca href=\"https://apnews.com/article/hyundai-kia-tiktok-theft-stolen-8e0a353d24be0e7bce36e34c5e4dac51\">due to a security flaw in those brands that makes stealing them easier\u003c/a>. She also notes that in her experience with customers with brand new cars, the carmakers are “saving what’s available” for cars on the production line. On the other end of the spectrum, “really old cars” can be tough to quickly source glass for, said Sobhani.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11954507","hero":"https://ww2.kqed.org/app/uploads/sites/10/2023/06/RS66630_GettyImages-1369841386-qut-1020x680.jpg","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Being willing to have your car window repaired with \u003cem>used\u003c/em> glass — rather than new — could also potentially reduce the time it takes to get your vehicle fixed.\u003c/p>\n\u003cp>If you have to wait for a glass order, your repair shop may offer to hold onto your car for you until then. “Some of those people choose to just leave their cars here since we have a secure garage,” said Sobhani.\u003c/p>\n\u003cp>If being without your car for several days is not an option, the repair shop will likely be able to seal your car window up with crash wrap. Remember: If you opt to seal up your window yourself, \u003cem>don’t\u003c/em> use duct tape or packing tape, which can damage your car paint.\u003c/p>\n\u003cp>\u003cem>KQED’s Azul Dahlstrom-Eckman and Joe Fitzgerald Rodriguez contributed (\u003ca href=\"https://twitter.com/FitzTheReporter/status/1680715754872934400\">after the latter’s car got bipped\u003c/a> — sorry Joe!) to this story.\u003c/em>\u003c/p>\n\u003ch2>\u003ca id=\"tellus\">\u003c/a>Tell us: What else do you need information about?\u003c/h2>\n\u003cp>At KQED News, we know that it can sometimes be hard to track down the answers to navigate life in the Bay Area in 2023. We’ve published \u003ca href=\"https://www.kqed.org/news/tag/coronavirus-resources-and-explainers\">clear, practical explainers and guides about COVID\u003c/a>, \u003ca href=\"https://www.kqed.org/news/11936674/how-to-prepare-for-this-weeks-atmospheric-river-storm-sandbags-emergency-kits-and-more\">how to cope with intense winter weather\u003c/a> and \u003ca href=\"https://www.kqed.org/news/11821950/how-to-safely-attend-a-protest-in-the-bay-area\">how to exercise your right to protest safely\u003c/a>.\u003c/p>\n\u003cp>So tell us: What do you need to know more about? Tell us, and you could see your question answered online or on social media. What you submit will make our reporting stronger, and help us decide what to cover here on our site, and on KQED Public Radio, too.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"hearken","attributes":{"named":{"id":"10483","src":"https://modules.wearehearken.com/kqed/embed/10483.js","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11959477/car-break-ins-bay-area-glass-repair-what-to-do","authors":["3243","11867"],"categories":["news_6188","news_8"],"tags":["news_32707","news_33103","news_32949","news_33102","news_33101","news_33105","news_22562","news_33104","news_17626","news_27626","news_26702","news_4500"],"featImg":"news_11958472","label":"news"},"news_11939759":{"type":"posts","id":"news_11939759","meta":{"index":"posts_1591205157","site":"news","id":"11939759","score":null,"sort":[1675122363000]},"guestAuthors":[],"slug":"thieves-target-ebt-cards-causing-families-stress-and-costing-taxpayers-millions","title":"Thieves Target EBT Cards, Causing Families Stress and Costing Taxpayers Millions","publishDate":1675122363,"format":"standard","headTitle":"CALmatters | KQED News","labelTerm":{"term":18481,"site":"news"},"content":"\u003cp>The first time it happened to Courtney Abrams, hardly anyone believed her.\u003c/p>\n\u003cp>Someone had drained the more than $700 in cash aid and nearly $200 in food stamps from the electronic benefits transfer (EBT) card the 33-year-old single mother received from the state, just minutes after those monthly payments appeared in her account.\u003c/p>\n\u003cp>Abrams never got to spend a dime of it, though she hadn’t lost her card.\u003c/p>\n\u003cp>Abrams, a West Los Angeles College student, called the card company’s customer service line that day to dispute the mystery transactions. She got a replacement card from the county and filed a police report. It took a couple of weeks for money to be loaded onto her new card. She also changed the PIN.[aside label=\"Related Stories\" postID=\"news_11885417,news_11934613\"]\u003c/p>\n\u003cp>That was last March. In September it happened again. This time it took a month to get her money back, she said.\u003c/p>\n\u003cp>In November it happened again. Now she changes her PIN every month, the night before she gets her benefits, hoping to outsmart the thieves.\u003c/p>\n\u003cp>“I was, like, maxing out credit cards, doing promise-to-pay, talking to my landlord, letting him know my money got stolen,” she said. “It was a lot of exposure … having to plead your case with these people in a situation that sounds kind of far-fetched.”\u003c/p>\n\u003cp>It’s not so far-fetched now: State and county officials say that \u003ca href=\"https://www.fns.usda.gov/snap/scam-alerts\">a rash of thefts is wiping out the cash and food benefits from thousands of lower-income families’ electronic benefits cards\u003c/a> in California and nationwide.\u003c/p>\n\u003ch2>Millions gone\u003c/h2>\n\u003cp>The thefts, which cost the state tens of millions of dollars to replace each year, have sent recipients scrambling to pay bills and household expenses, and flooding social services departments with reimbursement requests. The state proposes to upgrade the cards’ security features at a cost of $50 million in next year’s budget.\u003c/p>\n\u003cp>California uses EBT cards to deliver financial assistance for several programs, including CalFresh, which gives food aid to 2.8 million families a year, and CalWORKs, which gives cash to more than 300,000 families a year. Smaller programs include assistance grants to refugees and immigrant crime victims.\u003c/p>\n\u003cp>Lower-income Californians reported $29.7 million in cash welfare stolen and $4.7 million in food aid stolen in the 14 months from July 2021 through last September, the latest month for which statewide data was available, according to the Department of Social Services.\u003c/p>\n\u003cp>For CalWORKs, the theft amounted to less than $100,000 a month in mid-2021 and then rose to more than $4 million a month by last fall. The department is estimating an average of $6 million a month will be stolen this fiscal year, rising to $8 million a month in the year that begins in July, according to the California Department of Social Services budget documents.\u003c/p>\n\u003cp>What has been stolen in California so far amounts to a sliver of the total benefits California issued to all recipients — less than 1% of the cash benefits and less than a tenth of 1% of food aid.\u003c/p>\n\u003cp>Still, the amount of EBT theft has nearly doubled since 2019, budget documents state.\u003c/p>\n\u003ch2>Minutes to lose\u003c/h2>\n\u003cp>It’s not clear what prompted a nationwide spike in benefits theft last year. The consequences are particularly acute in California, which provides more generous cash grants than many other states. Advocates say pandemic-era boosts in food aid also meant bigger losses than usual from recipients’ accounts.\u003c/p>\n\u003cp>Often the theft occurs minutes after the benefits are transferred to their cards.\u003c/p>\n\u003cfigure id=\"attachment_11939767\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-scaled.jpg\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-11939767\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-800x533.jpg\" alt=\"two hands hold a plastic card that reads 'golden state advantage'\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1920x1280.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Berkeley resident Esteban Vasquez holds his Golden State Advantage electronic benefits transfer (EBT) card. A lack of security features has made it easy for thieves to target EBT cards for theft. \u003ccite>(Lea Suzuki/The San Francisco Chronicle via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It takes much longer to be made whole. Several recipients told CalMatters it took weeks, or even more than a month, to get benefits reimbursed amid the rising theft.\u003c/p>\n\u003cp>The state social services department in 2013 instructed counties to replenish money to victims within 10 days of a theft report, but exceptions meant to catch fraud can slow that process.\u003c/p>\n\u003cp>For example, if an aid recipient reports more than one theft within six months, social workers must flag their next claim for investigation.\u003c/p>\n\u003cp>Many recipients say they have been victims of theft more than once in recent months. Giovanna Roman, a Ventura County mother and community college student, said it happened to her three months in a row last year. She now receives her benefits through direct deposit, she said.\u003c/p>\n\u003ch2>A vulnerability\u003c/h2>\n\u003cp>One reason safety-net benefits are vulnerable to electronic theft, advocates say, is that the cards have long lacked a security feature banks began putting on their credit and debit cards in late 2015: security chips.\u003c/p>\n\u003cp>A chipped card doesn’t come in contact with hidden, illegal “skimming” devices, which are designed to copy information from the card’s strip.\u003c/p>\n\u003cp>To make purchases or withdraw money, EBT card users must swipe the cards’ magnetic strips.\u003c/p>\n\u003cp>\u003ca href=\"https://youtu.be/opg52FxKoSo\">A state public service video\u003c/a> demonstrates how thieves can install skimming devices onto card readers to steal card numbers from the cards’ magnetic strips, and the thieves use hidden cameras to capture the cardholders entering their PINs.\u003c/p>\n\u003cp>The thieves can then \u003ca href=\"https://www.youtube.com/watch?v=p8hk1VmYYuQ\">create counterfeit cards\u003c/a> to access the funds.\u003c/p>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation=\"Lena Silver, associate director, Neighborhood Legal Services of Los Angeles County\"]'I feel that the EBT system was like the last place where things are so unsafe and so poor in terms of consumer protection.'[/pullquote]Until last June, the state’s EBT cards didn’t even include the three-digit “CVV” security codes typically on the back of credit and debit cards that banks use for an additional layer of fraud prevention.\u003c/p>\n\u003cp>The state added those codes, but the three months of data afterward show that benefits theft continued to rise, according to state figures.\u003c/p>\n\u003cp>The state social services department is proposing to spend $76.5 million over the next three years to upgrade EBT cards with “enhanced security features,” according to Gov. Gavin Newsom’s budget proposal. Department spokesperson Jason Montiel did not answer a question about whether that means chip cards specifically.\u003c/p>\n\u003cp>In a recent motion, the Los Angeles County Board of Supervisors are joining advocates in urging the state to go that route.\u003c/p>\n\u003ch2>Consumer standards\u003c/h2>\n\u003cp>“To improve the security of the EBT system itself, so that people who rely on this very minimal food and cash assistance to survive, to bring their EBT system up to the same consumer standards that everyone else enjoys [are] the ultimate goalposts that we all need to be reaching for,” said Lena Silver, associate director at Neighborhood Legal Services of Los Angeles County, which has been flooded with calls from clients whose benefits were stolen.\u003c/p>\n\u003cp>Silver pointed out that, in contrast to cards sent to lower-income Californians receiving assistance, the state intended to send chipped cards to the recipients of its tax refunds to relieve inflation and high gas prices last year.\u003c/p>\n\u003cp>“I feel that the EBT system was like the last place where things are so unsafe and so poor in terms of consumer protection,” Silver said.\u003c/p>\n\u003cp>The recently issued \u003ca href=\"https://www.ftb.ca.gov/about-ftb/newsroom/middle-class-tax-refund/index.html\">middle class tax refund\u003c/a> cards were issued by a different department, the Franchise Tax Board. Spokesperson Andrew LePage said the agency chose its debit card vendor, Money Network, partly because it could provide some chipped cards.\u003c/p>\n\u003cp>Since October the board has sent out 9.4 million debit cards, though many of those were issued without chips due to supply chain shortages. The agency has received reports of fraud and theft of those benefits, too, but it won’t say how much or how many cards lacked chips.\u003c/p>\n\u003cp>LePage said the vendor reports that the fraud rate is “well below” 1% of the money issued.\u003c/p>\n\u003ch2>Taxpayers pay\u003c/h2>\n\u003cp>While most of the benefits on EBT cards come from federal funds, California taxpayers foot the bill to reimburse victims of theft. California has reimbursed CalWORKs recipients for stolen funds for years, and in November 2021 the state became the first to do the same for CalFresh food aid recipients, after advocates sued the state.\u003c/p>\n\u003cp>In December, Congress approved a spending bill allowing states to use federal funds to reimburse victims of food stamp theft that happened after Oct. 1, 2022.\u003c/p>\n\u003cp>Meanwhile, California is blocking suspicious EBT transactions, including those made from out of state, state officials told advocates in December.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The social services department also is helping counties process reimbursement claims more quickly, and “multiple investigations are ongoing,” Montiel said.\u003c/p>\n\u003cp>In September, Los Angeles prosecutors announced they charged 16 people in an alleged EBT fraud ring after they were caught with 300 cloned EBT cards, amounting to $400,000 in stolen benefits.\u003c/p>\n\u003cp>Contra Costa County prosecutors in December charged two men with burglary and theft after they were arrested with 50 fraudulent cards and card-skimming equipment.\u003c/p>\n\u003ch2>Clearing hurdles\u003c/h2>\n\u003cp>The state also plans to reduce the number of hurdles theft victims must clear to make a claim and get their benefits replaced. Cash welfare recipients previously had to dispute transactions with the card company and file a police report before filling out a theft claim form with the county welfare department, which advocates said was burdensome for some clients.\u003c/p>\n\u003cp>The social services department in late January issued \u003ca href=\"https://cdss.ca.gov/Portals/9/Additional-Resources/Letters-and-Notices/ACLs/2023/23-13.pdf?ver=2023-01-27-165817-090\">a new policy removing requirements to call the card company and file a police report (PDF)\u003c/a>, adding that card theft victims are “strongly encouraged” to report the theft to police and prosecutors.\u003c/p>\n\u003cp>Abrams said she would feel more secure if the cards were chipped. Beyond all that, she wants to get her money back with less scrutiny. The numerous calls and rounds of paperwork she had to file made her feel like she was being accused of fraud, she said.\u003c/p>\n\u003cp>“If my bank card gets stolen and someone uses it, I don’t feel like a criminal, calling and saying, ‘Hey, my bank card was stolen, can you turn it off and reimburse me?’” she said. “They have protection against that thing specifically. It happens all the time.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"The cards the state uses to deliver financial assistance to residents through programs like CalFresh and CalWORKs lack basic security features — and it costs millions to replace stolen money and food stamps.","status":"publish","parent":0,"modified":1675122363,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":47,"wordCount":1740},"headData":{"title":"Thieves Target EBT Cards, Causing Families Stress and Costing Taxpayers Millions | KQED","description":"The cards the state uses to deliver financial assistance to residents through programs like CalFresh and CalWORKs lack basic security features — and it costs millions to replace stolen money and food stamps.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Thieves Target EBT Cards, Causing Families Stress and Costing Taxpayers Millions","datePublished":"2023-01-30T23:46:03.000Z","dateModified":"2023-01-30T23:46:03.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"nprByline":"\u003ca href=\"https://calmatters.org/author/jeanne-kuang/\">Jeanne Kuang\u003c/a> ","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","articleAge":"0","path":"/news/11939759/thieves-target-ebt-cards-causing-families-stress-and-costing-taxpayers-millions","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>The first time it happened to Courtney Abrams, hardly anyone believed her.\u003c/p>\n\u003cp>Someone had drained the more than $700 in cash aid and nearly $200 in food stamps from the electronic benefits transfer (EBT) card the 33-year-old single mother received from the state, just minutes after those monthly payments appeared in her account.\u003c/p>\n\u003cp>Abrams never got to spend a dime of it, though she hadn’t lost her card.\u003c/p>\n\u003cp>Abrams, a West Los Angeles College student, called the card company’s customer service line that day to dispute the mystery transactions. She got a replacement card from the county and filed a police report. It took a couple of weeks for money to be loaded onto her new card. She also changed the PIN.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Related Stories ","postid":"news_11885417,news_11934613"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>That was last March. In September it happened again. This time it took a month to get her money back, she said.\u003c/p>\n\u003cp>In November it happened again. Now she changes her PIN every month, the night before she gets her benefits, hoping to outsmart the thieves.\u003c/p>\n\u003cp>“I was, like, maxing out credit cards, doing promise-to-pay, talking to my landlord, letting him know my money got stolen,” she said. “It was a lot of exposure … having to plead your case with these people in a situation that sounds kind of far-fetched.”\u003c/p>\n\u003cp>It’s not so far-fetched now: State and county officials say that \u003ca href=\"https://www.fns.usda.gov/snap/scam-alerts\">a rash of thefts is wiping out the cash and food benefits from thousands of lower-income families’ electronic benefits cards\u003c/a> in California and nationwide.\u003c/p>\n\u003ch2>Millions gone\u003c/h2>\n\u003cp>The thefts, which cost the state tens of millions of dollars to replace each year, have sent recipients scrambling to pay bills and household expenses, and flooding social services departments with reimbursement requests. The state proposes to upgrade the cards’ security features at a cost of $50 million in next year’s budget.\u003c/p>\n\u003cp>California uses EBT cards to deliver financial assistance for several programs, including CalFresh, which gives food aid to 2.8 million families a year, and CalWORKs, which gives cash to more than 300,000 families a year. Smaller programs include assistance grants to refugees and immigrant crime victims.\u003c/p>\n\u003cp>Lower-income Californians reported $29.7 million in cash welfare stolen and $4.7 million in food aid stolen in the 14 months from July 2021 through last September, the latest month for which statewide data was available, according to the Department of Social Services.\u003c/p>\n\u003cp>For CalWORKs, the theft amounted to less than $100,000 a month in mid-2021 and then rose to more than $4 million a month by last fall. The department is estimating an average of $6 million a month will be stolen this fiscal year, rising to $8 million a month in the year that begins in July, according to the California Department of Social Services budget documents.\u003c/p>\n\u003cp>What has been stolen in California so far amounts to a sliver of the total benefits California issued to all recipients — less than 1% of the cash benefits and less than a tenth of 1% of food aid.\u003c/p>\n\u003cp>Still, the amount of EBT theft has nearly doubled since 2019, budget documents state.\u003c/p>\n\u003ch2>Minutes to lose\u003c/h2>\n\u003cp>It’s not clear what prompted a nationwide spike in benefits theft last year. The consequences are particularly acute in California, which provides more generous cash grants than many other states. Advocates say pandemic-era boosts in food aid also meant bigger losses than usual from recipients’ accounts.\u003c/p>\n\u003cp>Often the theft occurs minutes after the benefits are transferred to their cards.\u003c/p>\n\u003cfigure id=\"attachment_11939767\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-scaled.jpg\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-11939767\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-800x533.jpg\" alt=\"two hands hold a plastic card that reads 'golden state advantage'\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1536x1024.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-2048x1365.jpg 2048w, https://ww2.kqed.org/app/uploads/sites/10/2023/01/GettyImages-1322106041-1920x1280.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Berkeley resident Esteban Vasquez holds his Golden State Advantage electronic benefits transfer (EBT) card. A lack of security features has made it easy for thieves to target EBT cards for theft. \u003ccite>(Lea Suzuki/The San Francisco Chronicle via Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>It takes much longer to be made whole. Several recipients told CalMatters it took weeks, or even more than a month, to get benefits reimbursed amid the rising theft.\u003c/p>\n\u003cp>The state social services department in 2013 instructed counties to replenish money to victims within 10 days of a theft report, but exceptions meant to catch fraud can slow that process.\u003c/p>\n\u003cp>For example, if an aid recipient reports more than one theft within six months, social workers must flag their next claim for investigation.\u003c/p>\n\u003cp>Many recipients say they have been victims of theft more than once in recent months. Giovanna Roman, a Ventura County mother and community college student, said it happened to her three months in a row last year. She now receives her benefits through direct deposit, she said.\u003c/p>\n\u003ch2>A vulnerability\u003c/h2>\n\u003cp>One reason safety-net benefits are vulnerable to electronic theft, advocates say, is that the cards have long lacked a security feature banks began putting on their credit and debit cards in late 2015: security chips.\u003c/p>\n\u003cp>A chipped card doesn’t come in contact with hidden, illegal “skimming” devices, which are designed to copy information from the card’s strip.\u003c/p>\n\u003cp>To make purchases or withdraw money, EBT card users must swipe the cards’ magnetic strips.\u003c/p>\n\u003cp>\u003ca href=\"https://youtu.be/opg52FxKoSo\">A state public service video\u003c/a> demonstrates how thieves can install skimming devices onto card readers to steal card numbers from the cards’ magnetic strips, and the thieves use hidden cameras to capture the cardholders entering their PINs.\u003c/p>\n\u003cp>The thieves can then \u003ca href=\"https://www.youtube.com/watch?v=p8hk1VmYYuQ\">create counterfeit cards\u003c/a> to access the funds.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'I feel that the EBT system was like the last place where things are so unsafe and so poor in terms of consumer protection.'","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"Lena Silver, associate director, Neighborhood Legal Services of Los Angeles County","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Until last June, the state’s EBT cards didn’t even include the three-digit “CVV” security codes typically on the back of credit and debit cards that banks use for an additional layer of fraud prevention.\u003c/p>\n\u003cp>The state added those codes, but the three months of data afterward show that benefits theft continued to rise, according to state figures.\u003c/p>\n\u003cp>The state social services department is proposing to spend $76.5 million over the next three years to upgrade EBT cards with “enhanced security features,” according to Gov. Gavin Newsom’s budget proposal. Department spokesperson Jason Montiel did not answer a question about whether that means chip cards specifically.\u003c/p>\n\u003cp>In a recent motion, the Los Angeles County Board of Supervisors are joining advocates in urging the state to go that route.\u003c/p>\n\u003ch2>Consumer standards\u003c/h2>\n\u003cp>“To improve the security of the EBT system itself, so that people who rely on this very minimal food and cash assistance to survive, to bring their EBT system up to the same consumer standards that everyone else enjoys [are] the ultimate goalposts that we all need to be reaching for,” said Lena Silver, associate director at Neighborhood Legal Services of Los Angeles County, which has been flooded with calls from clients whose benefits were stolen.\u003c/p>\n\u003cp>Silver pointed out that, in contrast to cards sent to lower-income Californians receiving assistance, the state intended to send chipped cards to the recipients of its tax refunds to relieve inflation and high gas prices last year.\u003c/p>\n\u003cp>“I feel that the EBT system was like the last place where things are so unsafe and so poor in terms of consumer protection,” Silver said.\u003c/p>\n\u003cp>The recently issued \u003ca href=\"https://www.ftb.ca.gov/about-ftb/newsroom/middle-class-tax-refund/index.html\">middle class tax refund\u003c/a> cards were issued by a different department, the Franchise Tax Board. Spokesperson Andrew LePage said the agency chose its debit card vendor, Money Network, partly because it could provide some chipped cards.\u003c/p>\n\u003cp>Since October the board has sent out 9.4 million debit cards, though many of those were issued without chips due to supply chain shortages. The agency has received reports of fraud and theft of those benefits, too, but it won’t say how much or how many cards lacked chips.\u003c/p>\n\u003cp>LePage said the vendor reports that the fraud rate is “well below” 1% of the money issued.\u003c/p>\n\u003ch2>Taxpayers pay\u003c/h2>\n\u003cp>While most of the benefits on EBT cards come from federal funds, California taxpayers foot the bill to reimburse victims of theft. California has reimbursed CalWORKs recipients for stolen funds for years, and in November 2021 the state became the first to do the same for CalFresh food aid recipients, after advocates sued the state.\u003c/p>\n\u003cp>In December, Congress approved a spending bill allowing states to use federal funds to reimburse victims of food stamp theft that happened after Oct. 1, 2022.\u003c/p>\n\u003cp>Meanwhile, California is blocking suspicious EBT transactions, including those made from out of state, state officials told advocates in December.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The social services department also is helping counties process reimbursement claims more quickly, and “multiple investigations are ongoing,” Montiel said.\u003c/p>\n\u003cp>In September, Los Angeles prosecutors announced they charged 16 people in an alleged EBT fraud ring after they were caught with 300 cloned EBT cards, amounting to $400,000 in stolen benefits.\u003c/p>\n\u003cp>Contra Costa County prosecutors in December charged two men with burglary and theft after they were arrested with 50 fraudulent cards and card-skimming equipment.\u003c/p>\n\u003ch2>Clearing hurdles\u003c/h2>\n\u003cp>The state also plans to reduce the number of hurdles theft victims must clear to make a claim and get their benefits replaced. Cash welfare recipients previously had to dispute transactions with the card company and file a police report before filling out a theft claim form with the county welfare department, which advocates said was burdensome for some clients.\u003c/p>\n\u003cp>The social services department in late January issued \u003ca href=\"https://cdss.ca.gov/Portals/9/Additional-Resources/Letters-and-Notices/ACLs/2023/23-13.pdf?ver=2023-01-27-165817-090\">a new policy removing requirements to call the card company and file a police report (PDF)\u003c/a>, adding that card theft victims are “strongly encouraged” to report the theft to police and prosecutors.\u003c/p>\n\u003cp>Abrams said she would feel more secure if the cards were chipped. Beyond all that, she wants to get her money back with less scrutiny. The numerous calls and rounds of paperwork she had to file made her feel like she was being accused of fraud, she said.\u003c/p>\n\u003cp>“If my bank card gets stolen and someone uses it, I don’t feel like a criminal, calling and saying, ‘Hey, my bank card was stolen, can you turn it off and reimburse me?’” she said. “They have protection against that thing specifically. It happens all the time.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11939759/thieves-target-ebt-cards-causing-families-stress-and-costing-taxpayers-millions","authors":["byline_news_11939759"],"categories":["news_31795","news_6188","news_8"],"tags":["news_31080","news_29806","news_4500"],"affiliates":["news_18481"],"featImg":"news_11939762","label":"news_18481"},"news_11931287":{"type":"posts","id":"news_11931287","meta":{"index":"posts_1591205157","site":"news","id":"11931287","score":null,"sort":[1667779214000]},"guestAuthors":[],"slug":"how-to-protect-your-car-from-catalytic-converter-theft-and-what-to-do-if-it-happens","title":"How to Protect Your Car From Catalytic Converter Theft, and What to Do if It Happens","publishDate":1667779214,"format":"standard","headTitle":"NPR | KQED News","labelTerm":{"term":253,"site":"news"},"content":"\u003cp>How can car owners protect themselves from the wave of catalytic converter theft that has swept the country?\u003c/p>\n\u003cp>Claims for stolen catalytic converters doubled in the year ending June 2022, \u003ca href=\"https://newsroom.statefarm.com/continued-surge-in-catalytic-converter-theft/\">according to State Farm\u003c/a>, the largest auto insurer in the U.S., whose customers reported more than 43,200 stolen converters that year.\u003c/p>\n\u003cp>And since 2019, converter theft has risen 1,215%, \u003ca href=\"https://www.nicb.org/news/blog/rise-vehicle-theft\">according to the National Insurance Crime Bureau\u003c/a>, an industry group that tracks insurance-related crimes.\u003c/p>\n\u003cp>On Wednesday, \u003ca href=\"https://www.npr.org/2022/11/03/1133788485/catalytic-converters-theft-ring-federal-fbi\">the Department of Justice announced the arrest of 21 people\u003c/a> in connection with a crime ring accused of making $545 million by trafficking stolen catalytic converters.\u003c/p>\n\u003cp>Catalytic converters — which helps a car clean its exhaust — have become a target for theft in large part because of the price of precious metals, like palladium and platinum, that are used in the parts.\u003c/p>\n\u003cp>And, crucially, their location on the exterior of a car's underside makes them easy to steal, David Glawe of the NCIB \u003ca href=\"https://www.wbur.org/hereandnow/2022/04/22/catalytic-converters-cars-theft\">told NPR earlier this year\u003c/a>.\u003c/p>\n\u003cp>Stealing a converter takes just a few minutes and a battery-operated saw. \"You slide under the car, slice through your exhaust system, and you're in and out usually within 30 seconds to a minute,\" Glawe said.\u003c/p>\n\u003cp>Especially at risk are cars with enough tire clearance for a thief to easily slide underneath, like SUVs and pickup trucks. Hybrids are also attractive targets because their converters contain even more precious metals.[pullquote align=\"right\" size=\"medium\" citation=\"Todd Foreman, director of law enforcement outreach, Institute of Scrap Recycling Industries\"]'It's happening because people go to the hospital and either park and visit, or they're in the hospital for a long period of time, and their car sits there.'[/pullquote]Replacing a stolen converter can cost thousands. Here are some precautions you can take:\u003c/p>\n\u003ch2>How can I protect my car from catalytic converter theft?\u003c/h2>\n\u003cp>Insurance companies, mechanics and police departments have recommended a wide range of anti-theft measures designed to deter a would-be thief. \"It's a holistic approach,\" said Glawe.\u003c/p>\n\u003cp>The simplest solution is to keep your car away from public access when you're not using it. If you have access to a garage, keep your car there. Those without a garage should try to park their car in a well-lit area, or somewhere you can install a security camera.\u003c/p>\n\u003cp>But even a garage might not be enough to protect your car. Public parking spots of all kinds have become a target for daytime theft, the Institute of Scrap Recycling Industries, a recycling industry trade group, has warned.\u003c/p>\n\u003cp>\"[At] hospitals, it's happening because people go to the hospital and either park and visit, or they're in the hospital for a long period of time, and their car sits there,\" said Todd Foreman, the group's director of law enforcement outreach. \"It's happening to big trucks, to churches.\"\u003c/p>\n\u003cp>Some cities have hosted workshops in which car owners can get their vehicle identification numbers engraved on their catalytic converter for free — an indication to would-be buyers that the converter has been stolen.\u003c/p>\n\u003cp>Foreman also recommends painting your converter with brightly colored, high-temperature paint, which can put off a thief who'd have to scrape it all off before selling. \"If they climb under a car and see it's spray-painted,\" he said, \"they know they're more likely to be caught stealing those catalytic converters.\"\u003c/p>\n\u003cp>Other solutions might cost a bit of money: Owners can attach alarm systems that are triggered by the vibration of a thief's saw. Other, more expensive anti-theft devices are designed to make a converter more cumbersome to remove. Mechanics can also weld on metal plates or rebar to shield the converter.\u003c/p>\n\u003ch2>What should I do if it's been stolen?\u003c/h2>\n\u003cp>If your converter has been stolen, you're likely to notice right away: Without the converter, your car will be much noisier than usual.\u003c/p>\n\u003cp>Most cars will run without a catalytic converter, though it's inadvisable to do so for longer than necessary. Because the purpose of a catalytic converter is to reduce harmful emissions, cars without one will pollute much more heavily than an intact car, and you could fail an emissions inspection in states that require them.\u003c/p>\n\u003cp>When thieves use a saw to remove a catalytic converter, they can also cause damage to nearby parts of your car, like the alternator or fuel lines. It's best to get your car checked out by a mechanic as soon as possible.\u003c/p>\n\u003cp>And check your car insurance. Comprehensive coverage on an auto insurance policy will cover damage to your car that occurs outside of a collision — including theft.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"A wave of catalytic converter theft is sweeping the US, and California is the state that's been hardest hit.","status":"publish","parent":0,"modified":1667785833,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":794},"headData":{"title":"How to Protect Your Car From Catalytic Converter Theft, and What to Do if It Happens | KQED","description":"A wave of catalytic converter theft is sweeping the US, and California is the state that's been hardest hit.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"How to Protect Your Car From Catalytic Converter Theft, and What to Do if It Happens","datePublished":"2022-11-07T00:00:14.000Z","dateModified":"2022-11-07T01:50:33.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11931287 https://ww2.kqed.org/news/?p=11931287","disqusUrl":"https://ww2.kqed.org/news/2022/11/06/how-to-protect-your-car-from-catalytic-converter-theft-and-what-to-do-if-it-happens/","disqusTitle":"How to Protect Your Car From Catalytic Converter Theft, and What to Do if It Happens","nprByline":"\u003ca href=\"https://www.npr.org/people/348743421/becky-sullivan\">Becky Sullivan\u003c/a>","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","path":"/news/11931287/how-to-protect-your-car-from-catalytic-converter-theft-and-what-to-do-if-it-happens","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>How can car owners protect themselves from the wave of catalytic converter theft that has swept the country?\u003c/p>\n\u003cp>Claims for stolen catalytic converters doubled in the year ending June 2022, \u003ca href=\"https://newsroom.statefarm.com/continued-surge-in-catalytic-converter-theft/\">according to State Farm\u003c/a>, the largest auto insurer in the U.S., whose customers reported more than 43,200 stolen converters that year.\u003c/p>\n\u003cp>And since 2019, converter theft has risen 1,215%, \u003ca href=\"https://www.nicb.org/news/blog/rise-vehicle-theft\">according to the National Insurance Crime Bureau\u003c/a>, an industry group that tracks insurance-related crimes.\u003c/p>\n\u003cp>On Wednesday, \u003ca href=\"https://www.npr.org/2022/11/03/1133788485/catalytic-converters-theft-ring-federal-fbi\">the Department of Justice announced the arrest of 21 people\u003c/a> in connection with a crime ring accused of making $545 million by trafficking stolen catalytic converters.\u003c/p>\n\u003cp>Catalytic converters — which helps a car clean its exhaust — have become a target for theft in large part because of the price of precious metals, like palladium and platinum, that are used in the parts.\u003c/p>\n\u003cp>And, crucially, their location on the exterior of a car's underside makes them easy to steal, David Glawe of the NCIB \u003ca href=\"https://www.wbur.org/hereandnow/2022/04/22/catalytic-converters-cars-theft\">told NPR earlier this year\u003c/a>.\u003c/p>\n\u003cp>Stealing a converter takes just a few minutes and a battery-operated saw. \"You slide under the car, slice through your exhaust system, and you're in and out usually within 30 seconds to a minute,\" Glawe said.\u003c/p>\n\u003cp>Especially at risk are cars with enough tire clearance for a thief to easily slide underneath, like SUVs and pickup trucks. Hybrids are also attractive targets because their converters contain even more precious metals.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'It's happening because people go to the hospital and either park and visit, or they're in the hospital for a long period of time, and their car sits there.'","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"Todd Foreman, director of law enforcement outreach, Institute of Scrap Recycling Industries","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Replacing a stolen converter can cost thousands. Here are some precautions you can take:\u003c/p>\n\u003ch2>How can I protect my car from catalytic converter theft?\u003c/h2>\n\u003cp>Insurance companies, mechanics and police departments have recommended a wide range of anti-theft measures designed to deter a would-be thief. \"It's a holistic approach,\" said Glawe.\u003c/p>\n\u003cp>The simplest solution is to keep your car away from public access when you're not using it. If you have access to a garage, keep your car there. Those without a garage should try to park their car in a well-lit area, or somewhere you can install a security camera.\u003c/p>\n\u003cp>But even a garage might not be enough to protect your car. Public parking spots of all kinds have become a target for daytime theft, the Institute of Scrap Recycling Industries, a recycling industry trade group, has warned.\u003c/p>\n\u003cp>\"[At] hospitals, it's happening because people go to the hospital and either park and visit, or they're in the hospital for a long period of time, and their car sits there,\" said Todd Foreman, the group's director of law enforcement outreach. \"It's happening to big trucks, to churches.\"\u003c/p>\n\u003cp>Some cities have hosted workshops in which car owners can get their vehicle identification numbers engraved on their catalytic converter for free — an indication to would-be buyers that the converter has been stolen.\u003c/p>\n\u003cp>Foreman also recommends painting your converter with brightly colored, high-temperature paint, which can put off a thief who'd have to scrape it all off before selling. \"If they climb under a car and see it's spray-painted,\" he said, \"they know they're more likely to be caught stealing those catalytic converters.\"\u003c/p>\n\u003cp>Other solutions might cost a bit of money: Owners can attach alarm systems that are triggered by the vibration of a thief's saw. Other, more expensive anti-theft devices are designed to make a converter more cumbersome to remove. Mechanics can also weld on metal plates or rebar to shield the converter.\u003c/p>\n\u003ch2>What should I do if it's been stolen?\u003c/h2>\n\u003cp>If your converter has been stolen, you're likely to notice right away: Without the converter, your car will be much noisier than usual.\u003c/p>\n\u003cp>Most cars will run without a catalytic converter, though it's inadvisable to do so for longer than necessary. Because the purpose of a catalytic converter is to reduce harmful emissions, cars without one will pollute much more heavily than an intact car, and you could fail an emissions inspection in states that require them.\u003c/p>\n\u003cp>When thieves use a saw to remove a catalytic converter, they can also cause damage to nearby parts of your car, like the alternator or fuel lines. It's best to get your car checked out by a mechanic as soon as possible.\u003c/p>\n\u003cp>And check your car insurance. Comprehensive coverage on an auto insurance policy will cover damage to your car that occurs outside of a collision — including theft.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11931287/how-to-protect-your-car-from-catalytic-converter-theft-and-what-to-do-if-it-happens","authors":["byline_news_11931287"],"categories":["news_8"],"tags":["news_1202","news_31794","news_27626","news_18159","news_4500"],"affiliates":["news_253"],"featImg":"news_11931292","label":"news_253"},"news_11928799":{"type":"posts","id":"news_11928799","meta":{"index":"posts_1591205157","site":"news","id":"11928799","score":null,"sort":[1665741605000]},"guestAuthors":[],"slug":"a-rise-in-catalytic-converter-thefts","title":"A Rise in Catalytic Converter Thefts","publishDate":1665741605,"format":"audio","headTitle":"A Rise in Catalytic Converter Thefts | KQED","labelTerm":{},"content":"\u003cp>\u003cspan style=\"font-weight: 400\">Unless you work on cars for a living, you probably weren’t very familiar with catalytic converters until the last few years, when reported thefts of this particular car part started to skyrocket. It’s part of the exhaust system and contains valuable metals.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">These thefts have set car owners back thousands of dollars, and some people lose access to their car for months while it’s getting fixed. Gov. Gavin Newsom signed two laws last month in an attempt to address the problem, but whether or not it’ll actually help is up in the air.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Guest: \u003c/b>\u003ca href=\"https://twitter.com/fermoso\">\u003cspan style=\"font-weight: 400\">Jose Fermoso\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, The Oaklandside senior systems reporter\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC7658404015\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cb>Links:\u003c/b>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">‘\u003c/span>\u003ca href=\"https://oaklandside.org/2022/09/28/oakland-catalytic-converter-thefts-law/\">\u003cspan style=\"font-weight: 400\">Oakland residents cheer new catalytic converter law, but some worry it won’t end thefts\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,’ by Jose Fermoso\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n","blocks":[],"excerpt":null,"status":"publish","parent":0,"modified":1700690259,"stats":{"hasAudio":true,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":7,"wordCount":133},"headData":{"title":"A Rise in Catalytic Converter Thefts | KQED","description":"Unless you work on cars for a living, you probably weren’t very familiar with catalytic converters until the last few years, when reported thefts of this particular car part started to skyrocket. It’s part of the exhaust system and contains valuable metals. These thefts have set car owners back thousands of dollars, and some people","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"A Rise in Catalytic Converter Thefts","datePublished":"2022-10-14T10:00:05.000Z","dateModified":"2023-11-22T21:57:39.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"source":"The Bay","sourceUrl":"https://www.kqed.org/podcasts/thebay","audioUrl":"https://www.podtrac.com/pts/redirect.mp3/traffic.megaphone.fm/KQINC7658404015.mp3","excludeFromSiteSearch":"Include","path":"/news/11928799/a-rise-in-catalytic-converter-thefts","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cspan style=\"font-weight: 400\">Unless you work on cars for a living, you probably weren’t very familiar with catalytic converters until the last few years, when reported thefts of this particular car part started to skyrocket. It’s part of the exhaust system and contains valuable metals.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">These thefts have set car owners back thousands of dollars, and some people lose access to their car for months while it’s getting fixed. Gov. Gavin Newsom signed two laws last month in an attempt to address the problem, but whether or not it’ll actually help is up in the air.\u003c/span>\u003c/p>\n\u003cp>\u003cb>Guest: \u003c/b>\u003ca href=\"https://twitter.com/fermoso\">\u003cspan style=\"font-weight: 400\">Jose Fermoso\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">, The Oaklandside senior systems reporter\u003c/span>\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe loading=\"lazy\" frameborder=\"0\" height=\"200\" scrolling=\"no\" src=\"https://playlist.megaphone.fm?e=KQINC7658404015\" width=\"100%\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003cp>\u003cb>Links:\u003c/b>\u003c/p>\n\u003cul>\n\u003cli style=\"font-weight: 400\">\u003cspan style=\"font-weight: 400\">‘\u003c/span>\u003ca href=\"https://oaklandside.org/2022/09/28/oakland-catalytic-converter-thefts-law/\">\u003cspan style=\"font-weight: 400\">Oakland residents cheer new catalytic converter law, but some worry it won’t end thefts\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">,’ by Jose Fermoso\u003c/span>\u003c/li>\n\u003c/ul>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11928799/a-rise-in-catalytic-converter-thefts","authors":["8654","11649"],"programs":["news_28779"],"categories":["news_8","news_33520"],"tags":["news_31794","news_18","news_22598","news_4500"],"featImg":"news_11928800","label":"source_news_11928799"},"news_11928455":{"type":"posts","id":"news_11928455","meta":{"index":"posts_1591205157","site":"news","id":"11928455","score":null,"sort":[1665519946000]},"guestAuthors":[],"slug":"california-is-a-hotspot-for-catalytic-converter-theft-will-new-laws-make-a-difference","title":"California Is a Hot Spot for Catalytic Converter Theft. Will New Laws Make a Difference?","publishDate":1665519946,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>\u003ca href=\"https://calmatters.org/calmatters-en-espanol/2022/10/california-es-epicentro-del-robo-de-convertidores-cataliticos-las-nuevas-leyes-haran-alguna-diferencia/\">\u003cem>Lea este artículo en español.\u003c/em>\u003c/a>\u003c/p>\n\u003cp>A beam of light glints beneath Isaac Agyeman’s 2009 Prius, parked outside his Temecula home early one August morning. One person is under the hatchback, another is by its side and a third is stationed nearby. After a few mechanical roars and a quick scoot out from under the car, all three hurry away.\u003c/p>\n\u003cp>It was the second time Agyeman’s catalytic converter — which scrubs a car’s emissions to make them less toxic and contains precious metals — had been stolen. This time, he caught the whole thing on camera.\u003c/p>\n\u003cp>“I was upset. I was really frustrated,” Agyeman said. He filed a police report, sent them the footage and called his insurance company. On top of everything, it was his birthday.\u003c/p>\n\u003cp>Agyeman paid $500 for the repair, and his insurance covered the rest. He forked over another $150 to get a protective gate installed over his converter, hoping to deter future would-be thieves — and spent between $6,000 and $8,000 on an upgraded home security system, he estimates. As of September, he still hadn’t heard anything from the police, he said.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation=\"Tamar Tokat, deputy district attorney, Los Angeles County\"]'It's so incredibly difficult to investigate these cases, to charge them, and to hold anybody accountable.'[/pullquote]Catalytic converter theft has spiked across the country in recent years, from 1,298 reported thefts in 2018 to 52,206 in 2021, according to claims data from the National Insurance Crime Bureau. The bureau sampled member company claims data to identify catalytic converter theft trends, and a spokesperson wrote in a statement that the numbers don’t represent all thefts.\u003c/p>\n\u003cp>California hasn’t been immune.\u003c/p>\n\u003cp>Nationally, 37% of catalytic converter theft claims tracked by the bureau in 2021 were in the Golden State — a disproportionate share, even accounting for California’s large population.\u003c/p>\n\u003cp>\u003ca href=\"https://www.bar.ca.gov/pdf/bag/202110/catalytic-converter.pdf\">About 1,600 are stolen per month\u003c/a> in California, per a 2021 presentation from the state’s Bureau of Automotive Repair. Hondas and Toyotas, particularly older Priuses, are most often targeted, according to claims data provided by the AAA Automobile Club of Southern California: Hybrids have two converters and the parts tend to get less wear, making them more valuable, according to the National Insurance Crime Bureau. Thieves sell the converters, which can be removed in minutes with an electric saw, for $50 to $250, the bureau wrote in a statement.\u003c/p>\n\u003ch2>Catalytic converter theft is hard to investigate\u003c/h2>\n\u003cp>Folks all over the state have suffered.\u003c/p>\n\u003cp>This summer, \u003ca href=\"https://www.foxla.com/news/authorities-arrested-28-people-and-recovered-112-catalytic-converters-in-the-inland-empire\">police recovered 112 converters and arrested 28 people\u003c/a> in the Inland Empire. In September, four marked San Francisco Police Department vehicles were \u003ca href=\"https://missionlocal.org/2022/09/sfpd-catalytic-converter-theft-san-francisco-police-department/\">relieved of their converters\u003c/a>.\u003c/p>\n\u003cp>In April, staff at Yolo Food Bank in Woodland realized a catalytic converter had been stolen from a Prius they use to make small deliveries. Staff used their own cars to drop off food while the Prius was out of commission, said Maria Segoviano, director of marketing communications at the food bank.\u003c/p>\n\u003cp>The organization paid about $400 for a shield to protect the converter and began parking the car inside its warehouse. And, because this wasn’t the first time they’d had someone break through a wire fence to get to their parking lot, they decided to invest in a heavy-duty, 8-foot fence.\u003c/p>\n\u003cp>It set them back $69,200 — which translates to about 81,000 pounds of fruits and vegetables, Segoviano said.\u003c/p>\n\u003cfigure id=\"attachment_11928475\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462.jpg\">\u003cimg class=\"size-medium wp-image-11928475\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-800x534.jpg\" alt=\"a catalytic converter in an auto shop\" width=\"800\" height=\"534\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462.jpg 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A brand-new catalytic converter sits on a car lift at Johnny Franklin's Muffler on July 11, 2022, in San Rafael. Thefts of catalytic converters are surging as thieves seek out precious metals like platinum, palladium and rhodium that fill the inside of the antipollution car part. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Catalytic converters obviously have been around forever, and they’ve been getting stolen forever, but never this bad,” said Jared Cabrera, a service writer at Art’s Automotive in Berkeley.\u003c/p>\n\u003cp>Before the pandemic, it was almost unheard of, he said. Now he estimates he sees four or five cars a week that have had their converters stolen.\u003c/p>\n\u003cp>The value of the precious metals in converters, particularly rhodium, has skyrocketed since late 2019, potentially driving the surge in theft. Rhodium is currently valued at around $14,000 per troy ounce, about eight times the \u003ca href=\"https://www.kitco.com/gold-price-today-usa/\">current price of gold\u003c/a>.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://datawrapper.dwcdn.net/Gg9Es/2/\" width=\"800\" height=\"600\" scrolling=\"yes\" class=\"iframe-class\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\u003cp>“It's so incredibly difficult to investigate these cases, to charge them, and to hold anybody accountable,” said Tamar Tokat, a Los Angeles County deputy district attorney.\u003c/p>\n\u003cp>It’s rare that people are caught by police while they’re taking the converter, since it happens so quickly. And if law enforcement finds someone with hundreds of converters, it might be suspicious but, said Tokat, because converters are unmarked, they can't be traced back to a particular car.\u003c/p>\n\u003cp>“How can we disprove a claim that it came from a junkyard, or disprove a claim that they [were] given it by some other auto mechanic?” said Greg Totten, CEO of the California District Attorneys Association. It’s very difficult under those circumstances to prove to a jury of 12 — beyond a reasonable doubt — that it was stolen, he said.\u003c/p>\n\u003ch2>States take action\u003c/h2>\n\u003cp>Lawmakers across the country have scrambled to curb the catalytic converter crime spree.\u003c/p>\n\u003cp>Amanda Essex of the National Conference of State Legislatures said remedies have fallen mainly into three categories:\u003c/p>\n\u003cul>\n\u003cli>Regulating the sale of converters (for example, requiring more documentation).\u003c/li>\n\u003cli>Increasing or creating new criminal penalties.\u003c/li>\n\u003cli>Labeling the converters in some way so they can be traced back to owners.\u003c/li>\n\u003c/ul>\n\u003cp>States have passed at least 37 laws, according to Essex. But the laws are so recent there’s little evidence yet about which, if any, are effective.\u003c/p>\n\u003cp>California lawmakers also produced their own pile of 11 bills this most recent session. Many bills died early, but four wound their way through several layers of committees and votes. They are:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB1653\">AB 1653\u003c/a>, which adds theft of vehicle parts to the list of crimes the California Highway Patrol’s Regional Property Crimes Task Force should prioritize.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202120220SB1087\">SB 1087\u003c/a>, which limits legal sellers of catalytic converters to people who can prove they came from their own vehicles, and to businesses including licensed auto dismantlers and repair dealers. Fines for breaking the law start at $1,000, and escalate for repeat violations.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB1740\">AB 1740\u003c/a>, which requires people or businesses who buy catalytic converters to document the purchase by recording the year, make, model and VIN number of the car that the converter came from.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220SB986\">SB 986\u003c/a>, which would require car dealers to etch a car’s unique VIN number onto its catalytic converter if the converter is “readily accessible.” It would also require a traceable method of payment for converters.\u003c/li>\n\u003c/ul>\n\u003cp>The first three bills were signed into law while the fourth failed to pass a late August vote in the Assembly. That bill was sponsored by the Los Angeles district attorney’s office and was aimed at making it easier for law enforcement to investigate and prosecute catalytic converter theft.\u003c/p>\n\u003cp>Car dealers, who would have been tasked with etching numbers onto converters, opposed the bill. They didn’t think it would deter theft, said Brian Maas, president of the California New Car Dealers Association, and they thought it could be expensive. For cars with a catalytic converter that's easy to get to, it wouldn’t take much time, he said. But for others — say, a car that has a converter attached to its engine block — the etching could cost hundreds or thousands of dollars, Maas said.\u003c/p>\n\u003cp>Legislators amended the bill so that it didn’t require VIN numbers if the converter wasn’t “readily accessible” and marking it “would reasonably require the significant removal or disassembly of parts of the vehicle.” But Maas said that that standard wasn’t sufficiently defined, and was worried the ambiguity would lead to lawsuits against dealerships. “I can't tell you today what ‘significant disassembly’ means. I don't know which car that applies to,” Maas said.\u003c/p>\n\u003cp>“We're concerned that our dealers are going to be held responsible for not marking a catalytic converter that ultimately might have been stolen,” he said.\u003c/p>\n\u003cp>The bill’s author, Democratic State Senator Tom Umberg from Garden Grove, said he was “honestly shocked” in a statement after the bill’s failure.\u003c/p>\n\u003cp>“I’m not surprised that the auto dealers and car manufacturers would be reluctant to take on this task to support their customers — we engaged in multiple conversations with them in the last seven months. Frankly, I’m more surprised that the majority of the California State Assembly chose the concerns of the car dealers over the cries of help from their constituents.”\u003c/p>\n\u003cp>Tokat, with the Los Angeles County district attorney’s office, thinks the two laws regulating the sale of converters will be less effective without the VIN-etching bill. “We've already had record-keeping laws on the books for many years now and they've really been ineffective,” she said.\u003c/p>\n\u003cp>Still, others see the new laws as a step in the right direction. They won’t completely “wipe out” the issue, said Amanda Gualderama, a legislative advocate with AAA. But the bill limiting who can legally sell converters, SB 1087, closes loopholes in existing laws, she said.\u003c/p>\n\u003ch2>Will Congress step in?\u003c/h2>\n\u003cp>Congress could also mandate that VIN numbers be etched onto converters. Under federal law, \u003ca href=\"https://www.law.cornell.edu/cfr/text/49/541.5\">cars are already required to label several other parts\u003c/a>, including the engine. A \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/6394/text?r=61&s=1\">bill in Congress\u003c/a> would add catalytic converters to the list and create a grant program to help pay for marking existing vehicles.\u003c/p>\n\u003cp>“I kind of think it's appalling that the manufacturers don't just voluntarily put the VINs on the catalytic converters because they know they're a huge target,” said Rosemary Shahan, president of Consumers for Auto Reliability and Safety, a consumer advocacy nonprofit.\u003c/p>\n\u003cfigure id=\"attachment_11928462\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM.jpg\">\u003cimg class=\"size-medium wp-image-11928462\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-800x600.jpg\" alt=\"piles of catalytic converters in containers at a warehouse\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-1536x1152.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM.jpg 1568w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">In June, the Fremont Police Department found approximately 300 suspected stolen catalytic converters at Arrow Recovery in Fremont. \u003ccite>(Courtesy Fremont Police Department)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>CalMatters reached out to Ford, Toyota and Honda. Ford didn’t respond to CalMatters’ questions. Toyota also didn’t answer CalMatters’ questions, but a spokesperson said in a statement, “Catalytic converter theft is an industry wide challenge … the most effective approach requires close collaboration between the broader automotive industry and local and state authorities to devise legislative solutions aimed at eliminating the market for these stolen parts.”\u003c/p>\n\u003cp>Honda, which didn’t answer questions, directed CalMatters to the Alliance for Automotive Innovation, an advocacy group for car manufacturers.\u003c/p>\n\u003cp>The Alliance did not make anyone available for an interview but said, via a statement, “Catalytic converter theft is a major problem in California and across the country … We are working closely with policymakers and law enforcement authorities on how legislation or other efforts, including increasing public awareness and enhanced penalties for unlawful possession, can help deter this kind of criminal activity.”\u003c/p>\n\u003ch2>What's a car owner to do?\u003c/h2>\n\u003cp>There are \u003ca href=\"https://www.bar.ca.gov/consumer/smog-check-program/catalytic-converter-theft#:~:text=How%20can%20I%20protect%20my,to%20secure%20your%20catalytic%20converter.\">steps motorists can take\u003c/a> to reduce the odds their converter gets stolen, according to the Bureau of Automotive Repair. Parking on a well-lit street — or in a garage if you have one — helps. You can adjust your car’s alarm, to make it more likely to go off if someone tries to get under the vehicle. And there’s a whole niche market of shields, clamps, protective plates and cages that can be installed to protect converters.\u003c/p>\n\u003cp>But not everyone can park on a well-lit street or in a garage, and gadgets don’t guarantee protection. Cabrera, at Art’s Automotive, says he’s seen cars with theft-deterrent devices still wind up with their converters stolen.\u003c/p>\n\u003cp>For one driver, though, a converter shield has provided security — at least so far. Greg Feldmeth, a retired teacher in Altadena, had his catalytic converter stolen four times beginning in 2020. When he got a Prius years ago, he was happy with the car and its great gas mileage.\u003c/p>\n\u003cp>“Since then, I've wondered if it was the right choice,” he said. He’s become familiar with the “horrible” noise his Prius makes when it no longer has a converter.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>After the part was stolen for a fourth time in October 2021, Feldmeth had a protective shield installed. His converter has stayed put since.\u003c/p>\n\n","blocks":[],"excerpt":"A disproportionate share of thefts of the auto part happen in California. Here's what lawmakers are trying to do about it — and why one law enforcement-backed approach didn't make it out of Sacramento.","status":"publish","parent":0,"modified":1665519900,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":true,"iframeSrcs":["https://datawrapper.dwcdn.net/Gg9Es/2/"],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":45,"wordCount":2147},"headData":{"title":"California Is a Hot Spot for Catalytic Converter Theft. Will New Laws Make a Difference? | KQED","description":"A disproportionate share of thefts of the auto part happen in California. Here's what lawmakers are trying to do about it — and why one law enforcement-backed approach didn't make it out of Sacramento.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"California Is a Hot Spot for Catalytic Converter Theft. Will New Laws Make a Difference?","datePublished":"2022-10-11T20:25:46.000Z","dateModified":"2022-10-11T20:25:00.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11928455 https://ww2.kqed.org/news/?p=11928455","disqusUrl":"https://ww2.kqed.org/news/2022/10/11/california-is-a-hotspot-for-catalytic-converter-theft-will-new-laws-make-a-difference/","disqusTitle":"California Is a Hot Spot for Catalytic Converter Theft. Will New Laws Make a Difference?","nprByline":"\u003ca href=\"https://calmatters.org/author/grace-gedye/\">Grace Gedye\u003c/a>","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","path":"/news/11928455/california-is-a-hotspot-for-catalytic-converter-theft-will-new-laws-make-a-difference","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003ca href=\"https://calmatters.org/calmatters-en-espanol/2022/10/california-es-epicentro-del-robo-de-convertidores-cataliticos-las-nuevas-leyes-haran-alguna-diferencia/\">\u003cem>Lea este artículo en español.\u003c/em>\u003c/a>\u003c/p>\n\u003cp>A beam of light glints beneath Isaac Agyeman’s 2009 Prius, parked outside his Temecula home early one August morning. One person is under the hatchback, another is by its side and a third is stationed nearby. After a few mechanical roars and a quick scoot out from under the car, all three hurry away.\u003c/p>\n\u003cp>It was the second time Agyeman’s catalytic converter — which scrubs a car’s emissions to make them less toxic and contains precious metals — had been stolen. This time, he caught the whole thing on camera.\u003c/p>\n\u003cp>“I was upset. I was really frustrated,” Agyeman said. He filed a police report, sent them the footage and called his insurance company. On top of everything, it was his birthday.\u003c/p>\n\u003cp>Agyeman paid $500 for the repair, and his insurance covered the rest. He forked over another $150 to get a protective gate installed over his converter, hoping to deter future would-be thieves — and spent between $6,000 and $8,000 on an upgraded home security system, he estimates. As of September, he still hadn’t heard anything from the police, he said.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'It's so incredibly difficult to investigate these cases, to charge them, and to hold anybody accountable.'","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"Tamar Tokat, deputy district attorney, Los Angeles County","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Catalytic converter theft has spiked across the country in recent years, from 1,298 reported thefts in 2018 to 52,206 in 2021, according to claims data from the National Insurance Crime Bureau. The bureau sampled member company claims data to identify catalytic converter theft trends, and a spokesperson wrote in a statement that the numbers don’t represent all thefts.\u003c/p>\n\u003cp>California hasn’t been immune.\u003c/p>\n\u003cp>Nationally, 37% of catalytic converter theft claims tracked by the bureau in 2021 were in the Golden State — a disproportionate share, even accounting for California’s large population.\u003c/p>\n\u003cp>\u003ca href=\"https://www.bar.ca.gov/pdf/bag/202110/catalytic-converter.pdf\">About 1,600 are stolen per month\u003c/a> in California, per a 2021 presentation from the state’s Bureau of Automotive Repair. Hondas and Toyotas, particularly older Priuses, are most often targeted, according to claims data provided by the AAA Automobile Club of Southern California: Hybrids have two converters and the parts tend to get less wear, making them more valuable, according to the National Insurance Crime Bureau. Thieves sell the converters, which can be removed in minutes with an electric saw, for $50 to $250, the bureau wrote in a statement.\u003c/p>\n\u003ch2>Catalytic converter theft is hard to investigate\u003c/h2>\n\u003cp>Folks all over the state have suffered.\u003c/p>\n\u003cp>This summer, \u003ca href=\"https://www.foxla.com/news/authorities-arrested-28-people-and-recovered-112-catalytic-converters-in-the-inland-empire\">police recovered 112 converters and arrested 28 people\u003c/a> in the Inland Empire. In September, four marked San Francisco Police Department vehicles were \u003ca href=\"https://missionlocal.org/2022/09/sfpd-catalytic-converter-theft-san-francisco-police-department/\">relieved of their converters\u003c/a>.\u003c/p>\n\u003cp>In April, staff at Yolo Food Bank in Woodland realized a catalytic converter had been stolen from a Prius they use to make small deliveries. Staff used their own cars to drop off food while the Prius was out of commission, said Maria Segoviano, director of marketing communications at the food bank.\u003c/p>\n\u003cp>The organization paid about $400 for a shield to protect the converter and began parking the car inside its warehouse. And, because this wasn’t the first time they’d had someone break through a wire fence to get to their parking lot, they decided to invest in a heavy-duty, 8-foot fence.\u003c/p>\n\u003cp>It set them back $69,200 — which translates to about 81,000 pounds of fruits and vegetables, Segoviano said.\u003c/p>\n\u003cfigure id=\"attachment_11928475\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462.jpg\">\u003cimg class=\"size-medium wp-image-11928475\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-800x534.jpg\" alt=\"a catalytic converter in an auto shop\" width=\"800\" height=\"534\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/GettyImages-1408112462.jpg 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">A brand-new catalytic converter sits on a car lift at Johnny Franklin's Muffler on July 11, 2022, in San Rafael. Thefts of catalytic converters are surging as thieves seek out precious metals like platinum, palladium and rhodium that fill the inside of the antipollution car part. \u003ccite>(Justin Sullivan/Getty Images)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Catalytic converters obviously have been around forever, and they’ve been getting stolen forever, but never this bad,” said Jared Cabrera, a service writer at Art’s Automotive in Berkeley.\u003c/p>\n\u003cp>Before the pandemic, it was almost unheard of, he said. Now he estimates he sees four or five cars a week that have had their converters stolen.\u003c/p>\n\u003cp>The value of the precious metals in converters, particularly rhodium, has skyrocketed since late 2019, potentially driving the surge in theft. Rhodium is currently valued at around $14,000 per troy ounce, about eight times the \u003ca href=\"https://www.kitco.com/gold-price-today-usa/\">current price of gold\u003c/a>.\u003c/p>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"https://datawrapper.dwcdn.net/Gg9Es/2/\" width=\"800\" height=\"600\" scrolling=\"yes\" class=\"iframe-class\" frameborder=\"0\">\u003c/iframe>\u003c/p>\n\u003cp>“It's so incredibly difficult to investigate these cases, to charge them, and to hold anybody accountable,” said Tamar Tokat, a Los Angeles County deputy district attorney.\u003c/p>\n\u003cp>It’s rare that people are caught by police while they’re taking the converter, since it happens so quickly. And if law enforcement finds someone with hundreds of converters, it might be suspicious but, said Tokat, because converters are unmarked, they can't be traced back to a particular car.\u003c/p>\n\u003cp>“How can we disprove a claim that it came from a junkyard, or disprove a claim that they [were] given it by some other auto mechanic?” said Greg Totten, CEO of the California District Attorneys Association. It’s very difficult under those circumstances to prove to a jury of 12 — beyond a reasonable doubt — that it was stolen, he said.\u003c/p>\n\u003ch2>States take action\u003c/h2>\n\u003cp>Lawmakers across the country have scrambled to curb the catalytic converter crime spree.\u003c/p>\n\u003cp>Amanda Essex of the National Conference of State Legislatures said remedies have fallen mainly into three categories:\u003c/p>\n\u003cul>\n\u003cli>Regulating the sale of converters (for example, requiring more documentation).\u003c/li>\n\u003cli>Increasing or creating new criminal penalties.\u003c/li>\n\u003cli>Labeling the converters in some way so they can be traced back to owners.\u003c/li>\n\u003c/ul>\n\u003cp>States have passed at least 37 laws, according to Essex. But the laws are so recent there’s little evidence yet about which, if any, are effective.\u003c/p>\n\u003cp>California lawmakers also produced their own pile of 11 bills this most recent session. Many bills died early, but four wound their way through several layers of committees and votes. They are:\u003c/p>\n\u003cul>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB1653\">AB 1653\u003c/a>, which adds theft of vehicle parts to the list of crimes the California Highway Patrol’s Regional Property Crimes Task Force should prioritize.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202120220SB1087\">SB 1087\u003c/a>, which limits legal sellers of catalytic converters to people who can prove they came from their own vehicles, and to businesses including licensed auto dismantlers and repair dealers. Fines for breaking the law start at $1,000, and escalate for repeat violations.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB1740\">AB 1740\u003c/a>, which requires people or businesses who buy catalytic converters to document the purchase by recording the year, make, model and VIN number of the car that the converter came from.\u003c/li>\n\u003cli>\u003ca href=\"https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220SB986\">SB 986\u003c/a>, which would require car dealers to etch a car’s unique VIN number onto its catalytic converter if the converter is “readily accessible.” It would also require a traceable method of payment for converters.\u003c/li>\n\u003c/ul>\n\u003cp>The first three bills were signed into law while the fourth failed to pass a late August vote in the Assembly. That bill was sponsored by the Los Angeles district attorney’s office and was aimed at making it easier for law enforcement to investigate and prosecute catalytic converter theft.\u003c/p>\n\u003cp>Car dealers, who would have been tasked with etching numbers onto converters, opposed the bill. They didn’t think it would deter theft, said Brian Maas, president of the California New Car Dealers Association, and they thought it could be expensive. For cars with a catalytic converter that's easy to get to, it wouldn’t take much time, he said. But for others — say, a car that has a converter attached to its engine block — the etching could cost hundreds or thousands of dollars, Maas said.\u003c/p>\n\u003cp>Legislators amended the bill so that it didn’t require VIN numbers if the converter wasn’t “readily accessible” and marking it “would reasonably require the significant removal or disassembly of parts of the vehicle.” But Maas said that that standard wasn’t sufficiently defined, and was worried the ambiguity would lead to lawsuits against dealerships. “I can't tell you today what ‘significant disassembly’ means. I don't know which car that applies to,” Maas said.\u003c/p>\n\u003cp>“We're concerned that our dealers are going to be held responsible for not marking a catalytic converter that ultimately might have been stolen,” he said.\u003c/p>\n\u003cp>The bill’s author, Democratic State Senator Tom Umberg from Garden Grove, said he was “honestly shocked” in a statement after the bill’s failure.\u003c/p>\n\u003cp>“I’m not surprised that the auto dealers and car manufacturers would be reluctant to take on this task to support their customers — we engaged in multiple conversations with them in the last seven months. Frankly, I’m more surprised that the majority of the California State Assembly chose the concerns of the car dealers over the cries of help from their constituents.”\u003c/p>\n\u003cp>Tokat, with the Los Angeles County district attorney’s office, thinks the two laws regulating the sale of converters will be less effective without the VIN-etching bill. “We've already had record-keeping laws on the books for many years now and they've really been ineffective,” she said.\u003c/p>\n\u003cp>Still, others see the new laws as a step in the right direction. They won’t completely “wipe out” the issue, said Amanda Gualderama, a legislative advocate with AAA. But the bill limiting who can legally sell converters, SB 1087, closes loopholes in existing laws, she said.\u003c/p>\n\u003ch2>Will Congress step in?\u003c/h2>\n\u003cp>Congress could also mandate that VIN numbers be etched onto converters. Under federal law, \u003ca href=\"https://www.law.cornell.edu/cfr/text/49/541.5\">cars are already required to label several other parts\u003c/a>, including the engine. A \u003ca href=\"https://www.congress.gov/bill/117th-congress/house-bill/6394/text?r=61&s=1\">bill in Congress\u003c/a> would add catalytic converters to the list and create a grant program to help pay for marking existing vehicles.\u003c/p>\n\u003cp>“I kind of think it's appalling that the manufacturers don't just voluntarily put the VINs on the catalytic converters because they know they're a huge target,” said Rosemary Shahan, president of Consumers for Auto Reliability and Safety, a consumer advocacy nonprofit.\u003c/p>\n\u003cfigure id=\"attachment_11928462\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM.jpg\">\u003cimg class=\"size-medium wp-image-11928462\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-800x600.jpg\" alt=\"piles of catalytic converters in containers at a warehouse\" width=\"800\" height=\"600\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-800x600.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-1020x765.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-160x120.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM-1536x1152.jpg 1536w, https://ww2.kqed.org/app/uploads/sites/10/2022/10/092722-Catalytic-Converter-1-CM.jpg 1568w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">In June, the Fremont Police Department found approximately 300 suspected stolen catalytic converters at Arrow Recovery in Fremont. \u003ccite>(Courtesy Fremont Police Department)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>CalMatters reached out to Ford, Toyota and Honda. Ford didn’t respond to CalMatters’ questions. Toyota also didn’t answer CalMatters’ questions, but a spokesperson said in a statement, “Catalytic converter theft is an industry wide challenge … the most effective approach requires close collaboration between the broader automotive industry and local and state authorities to devise legislative solutions aimed at eliminating the market for these stolen parts.”\u003c/p>\n\u003cp>Honda, which didn’t answer questions, directed CalMatters to the Alliance for Automotive Innovation, an advocacy group for car manufacturers.\u003c/p>\n\u003cp>The Alliance did not make anyone available for an interview but said, via a statement, “Catalytic converter theft is a major problem in California and across the country … We are working closely with policymakers and law enforcement authorities on how legislation or other efforts, including increasing public awareness and enhanced penalties for unlawful possession, can help deter this kind of criminal activity.”\u003c/p>\n\u003ch2>What's a car owner to do?\u003c/h2>\n\u003cp>There are \u003ca href=\"https://www.bar.ca.gov/consumer/smog-check-program/catalytic-converter-theft#:~:text=How%20can%20I%20protect%20my,to%20secure%20your%20catalytic%20converter.\">steps motorists can take\u003c/a> to reduce the odds their converter gets stolen, according to the Bureau of Automotive Repair. Parking on a well-lit street — or in a garage if you have one — helps. You can adjust your car’s alarm, to make it more likely to go off if someone tries to get under the vehicle. And there’s a whole niche market of shields, clamps, protective plates and cages that can be installed to protect converters.\u003c/p>\n\u003cp>But not everyone can park on a well-lit street or in a garage, and gadgets don’t guarantee protection. Cabrera, at Art’s Automotive, says he’s seen cars with theft-deterrent devices still wind up with their converters stolen.\u003c/p>\n\u003cp>For one driver, though, a converter shield has provided security — at least so far. Greg Feldmeth, a retired teacher in Altadena, had his catalytic converter stolen four times beginning in 2020. When he got a Prius years ago, he was happy with the car and its great gas mileage.\u003c/p>\n\u003cp>“Since then, I've wondered if it was the right choice,” he said. He’s become familiar with the “horrible” noise his Prius makes when it no longer has a converter.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>After the part was stolen for a fourth time in October 2021, Feldmeth had a protective shield installed. His converter has stayed put since.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11928455/california-is-a-hotspot-for-catalytic-converter-theft-will-new-laws-make-a-difference","authors":["byline_news_11928455"],"categories":["news_8"],"tags":["news_18538","news_1202","news_31794","news_17626","news_4500"],"featImg":"news_11928458","label":"news"},"news_11892879":{"type":"posts","id":"news_11892879","meta":{"index":"posts_1591205157","site":"news","id":"11892879","score":null,"sort":[1634692829000]},"guestAuthors":[],"slug":"san-francisco-offers-big-cash-rewards-to-clamp-down-on-auto-burglary-crime-rings","title":"San Francisco Offers Cash Rewards in Bid to Crack Down on Auto Burglary Crime Rings","publishDate":1634692829,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>San Francisco will give out cash awards of up to $100,000 for information about the ringleaders of \"smash-and-grab\" auto burglaries — in yet another push to battle property crime in the city.\u003c/p>\n\u003cp>The rewards would come from private donors in the tourism and hospitality industry, Mayor London Breed said during Tuesday's news conference, where she was joined by San Francisco Police Chief Bill Scott in Ghirardelli Square.\u003c/p>\n\u003cp>Breed called San Francisco \"the most beautiful city in the world,\" but said the frequency of auto break-ins — particularly prevalent in tourist neighborhoods where rental cars are targeted — has soured visitors and residents alike.\u003c/p>\n\u003cp>\"It is tragic. It is really embarrassing for our city,\" she said. \"It is frustrating. And it gives people the impression that it's not safe to come here.\"\u003c/p>\n\u003cp>The city has raised about $225,000 so far — including a contribution from Enterprise Rent-A-Car — and will pay for information leading to the arrest and conviction of “high-level leaders of organized auto burglary fencing operations,\" Breed's office said, referring to crime rings that resell stolen goods.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Breed's office said that auto burglaries reported to police have actually declined since 2017, when the city recorded about 31,400 incidents. And although more than 15,000 auto burglaries have already been reported this year, her office said the total number for 2021 is still on track to fall below the nearly 26,000 reported in 2019.\u003c/p>\n\u003cp>[aside label=\"Related Stories\" postID=\"news_11892123,news_11889586,forum_2010101883972\"]Scott also noted that the city saw a spike in auto burglary incidents earlier this summer when pandemic restrictions were initially relaxed. But he said there has also been a 37% reduction since July 4, when his department began deploying 26 bike and foot patrols to respond to the uptick.\u003c/p>\n\u003cp>Breed, however, acknowledged that those falling rates \"don't matter to that one person who has that experience.\"\u003c/p>\n\u003cp>Authorities have said they believe fewer than a dozen auto burglary crews are responsible for most of the smash-and-grabs in the San Francisco Bay Area.\u003c/p>\n\u003cp>While not every burglary is driven by organized operations, \"we have seen through our investigations that much of this is organized,\" Scott said.\u003c/p>\n\u003cp>\"And the most damaging part of it is organized,\" he added.\u003c/p>\n\u003cp>Recent news reports and viral videos of break-ins have helped propagate the perception — particularly among conservative commentators — that San Francisco is lawless and soft on crime, despite a decrease in incidents.\u003c/p>\n\u003cp>Last month, Breed and Scott announced the city would dedicate more police to \u003ca href=\"https://apnews.com/article/business-crime-police-san-francisco-03e4c62b8d4371c3f8a7180c3f36b6fb\">combat retail shoplifting \u003c/a>and make it easier to report those incidents.\u003c/p>\n\u003cp>Sharky Laguana, president of San Francisco's Small Business Commission, helped broker the agreement between the city and the hospitality companies who are putting up the reward money. He said the program is \"a cruise missile aimed at the leadership of these fencing rings.\"\u003c/p>\n\u003cp>Laguana noted that much public attention around theft has been focused on organized rings targeting large retailers, like Walgreens.\u003c/p>\n\u003cp>\"I think it's important to remember that drugstores aren't the biggest victims,\" he said. \"The biggest victims are working families who don't have the time and money to repair windows, replace phones, go find new bicycles. The biggest victims aren't the big businesses, but the small businesses. They aren't the ones that have to close a couple of stores. They're the ones with no stores left to close.\"\u003c/p>\n\u003cp>But some who work near Ghirardelli Square said they were skeptical the city’s new anti-burglary push would make much difference. Adam Lee runs a nearby boutique and said smash-and-grab burglaries, as well as shoplifting, have plagued the area since he set up shop here nearly a decade ago.\u003c/p>\n\u003cp>As for targeting organized crime rings?\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"This is not a new thing,\" he said. \"So why haven't we been doing that?\"\u003c/p>\n\n","blocks":[],"excerpt":"The city will offer cash awards of up to $100,000 for information about the ringleaders of \"smash-and-grab\" auto burglaries — in an ongoing push to fight property crime in the city.","status":"publish","parent":0,"modified":1634757443,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":662},"headData":{"title":"San Francisco Offers Cash Rewards in Bid to Crack Down on Auto Burglary Crime Rings | KQED","description":"The city will offer cash awards of up to $100,000 for information about the ringleaders of "smash-and-grab" auto burglaries — in an ongoing push to fight property crime in the city.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"San Francisco Offers Cash Rewards in Bid to Crack Down on Auto Burglary Crime Rings","datePublished":"2021-10-20T01:20:29.000Z","dateModified":"2021-10-20T19:17:23.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11892879 https://ww2.kqed.org/news/?p=11892879","disqusUrl":"https://ww2.kqed.org/news/2021/10/19/san-francisco-offers-big-cash-rewards-to-clamp-down-on-auto-burglary-crime-rings/","disqusTitle":"San Francisco Offers Cash Rewards in Bid to Crack Down on Auto Burglary Crime Rings","path":"/news/11892879/san-francisco-offers-big-cash-rewards-to-clamp-down-on-auto-burglary-crime-rings","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>San Francisco will give out cash awards of up to $100,000 for information about the ringleaders of \"smash-and-grab\" auto burglaries — in yet another push to battle property crime in the city.\u003c/p>\n\u003cp>The rewards would come from private donors in the tourism and hospitality industry, Mayor London Breed said during Tuesday's news conference, where she was joined by San Francisco Police Chief Bill Scott in Ghirardelli Square.\u003c/p>\n\u003cp>Breed called San Francisco \"the most beautiful city in the world,\" but said the frequency of auto break-ins — particularly prevalent in tourist neighborhoods where rental cars are targeted — has soured visitors and residents alike.\u003c/p>\n\u003cp>\"It is tragic. It is really embarrassing for our city,\" she said. \"It is frustrating. And it gives people the impression that it's not safe to come here.\"\u003c/p>\n\u003cp>The city has raised about $225,000 so far — including a contribution from Enterprise Rent-A-Car — and will pay for information leading to the arrest and conviction of “high-level leaders of organized auto burglary fencing operations,\" Breed's office said, referring to crime rings that resell stolen goods.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Breed's office said that auto burglaries reported to police have actually declined since 2017, when the city recorded about 31,400 incidents. And although more than 15,000 auto burglaries have already been reported this year, her office said the total number for 2021 is still on track to fall below the nearly 26,000 reported in 2019.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"label":"Related Stories ","postid":"news_11892123,news_11889586,forum_2010101883972"},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Scott also noted that the city saw a spike in auto burglary incidents earlier this summer when pandemic restrictions were initially relaxed. But he said there has also been a 37% reduction since July 4, when his department began deploying 26 bike and foot patrols to respond to the uptick.\u003c/p>\n\u003cp>Breed, however, acknowledged that those falling rates \"don't matter to that one person who has that experience.\"\u003c/p>\n\u003cp>Authorities have said they believe fewer than a dozen auto burglary crews are responsible for most of the smash-and-grabs in the San Francisco Bay Area.\u003c/p>\n\u003cp>While not every burglary is driven by organized operations, \"we have seen through our investigations that much of this is organized,\" Scott said.\u003c/p>\n\u003cp>\"And the most damaging part of it is organized,\" he added.\u003c/p>\n\u003cp>Recent news reports and viral videos of break-ins have helped propagate the perception — particularly among conservative commentators — that San Francisco is lawless and soft on crime, despite a decrease in incidents.\u003c/p>\n\u003cp>Last month, Breed and Scott announced the city would dedicate more police to \u003ca href=\"https://apnews.com/article/business-crime-police-san-francisco-03e4c62b8d4371c3f8a7180c3f36b6fb\">combat retail shoplifting \u003c/a>and make it easier to report those incidents.\u003c/p>\n\u003cp>Sharky Laguana, president of San Francisco's Small Business Commission, helped broker the agreement between the city and the hospitality companies who are putting up the reward money. He said the program is \"a cruise missile aimed at the leadership of these fencing rings.\"\u003c/p>\n\u003cp>Laguana noted that much public attention around theft has been focused on organized rings targeting large retailers, like Walgreens.\u003c/p>\n\u003cp>\"I think it's important to remember that drugstores aren't the biggest victims,\" he said. \"The biggest victims are working families who don't have the time and money to repair windows, replace phones, go find new bicycles. The biggest victims aren't the big businesses, but the small businesses. They aren't the ones that have to close a couple of stores. They're the ones with no stores left to close.\"\u003c/p>\n\u003cp>But some who work near Ghirardelli Square said they were skeptical the city’s new anti-burglary push would make much difference. Adam Lee runs a nearby boutique and said smash-and-grab burglaries, as well as shoplifting, have plagued the area since he set up shop here nearly a decade ago.\u003c/p>\n\u003cp>As for targeting organized crime rings?\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"This is not a new thing,\" he said. \"So why haven't we been doing that?\"\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11892879/san-francisco-offers-big-cash-rewards-to-clamp-down-on-auto-burglary-crime-rings","authors":["3239"],"categories":["news_8"],"tags":["news_30101","news_17626","news_23690","news_30102","news_30103","news_4500"],"featImg":"news_11892985","label":"news"},"news_10776897":{"type":"posts","id":"news_10776897","meta":{"index":"posts_1591205157","site":"news","id":"10776897","score":null,"sort":[1448926628000]},"guestAuthors":[],"slug":"san-francisco-to-end-most-towing-fees-for-victims-of-car-theft","title":"San Francisco to End Most Towing Fees for Victims of Car Theft","publishDate":1448926628,"format":"standard","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>Victims of car theft in San Francisco have complained for years about the sky-high fees the city charges to get their cars back.\u003c/p>\n\u003cp>Those who have suffered the indignity of having their rides ripped off have faced a series of expensive hassles if police happen to find their cars. Typically, officers will order the vehicle towed from wherever its found if the owner fails to arrive at the scene within 20 minutes. That tow costs the owner a $225.25 fee for the city's contractor to haul the car to an impound lot near the Hall of Justice at Seventh and Bryant streets.\u003c/p>\n\u003cp>If owners don't pick up their stolen-and-now-towed vehicles within four hours, then they start racking up storage fees. That's $68.25 a day.\u003c/p>\n\u003cp>It's been even worse for nonresidents who have the misfortune to have cars recovered and towed in San Francisco. The city hits them with an extra $269 in fees.\u003c/p>\n\u003cp>All that is changing Tuesday.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The San Francisco Municipal Transportation Agency, which sets the towing and storage fees, has decreed an end to most tow fees on stolen cars. Nonresidents will still face a $133 administrative fee to pick up their stolen cars.\u003c/p>\n\u003cp>The SFMTA is also extending the grace period for owners to pick up their cars from the city impound lot. San Francisco residents will get 48 hours to retrieve their cars before storage fees kick in; nonresidents will get 24 hours.\u003c/p>\n\u003cp>The only caveat: A police report must be filed with and verified by the Police Department in order to get towing fees waived.\u003c/p>\n\u003cp>Robert Lyles, an SFMTA spokesman, said the agency took into account public complaints and reconsidered the fees in November during its review of a new contract with AutoReturn, the company that manages tows in San Francisco.\u003c/p>\n\u003cp>One of those who was unhappy with the fees was San Francisco resident Ian Monroe, a climate and energy lecturer at Stanford.\u003c/p>\n\u003cp>He paid more than $800 in towing and storage fees after his battered Honda Civic was stolen twice in the city. Monroe was featured on a KQED Bay Curious story -- \u003ca href=\"http://ww2.kqed.org/news/2015/06/02/why-is-towing-so-expensive-in-san-francisco\" target=\"_blank\">Why is Towing So Expensive in San Francisco?\u003c/a> -- that explored the reasons the city charges more for towing than New York, Chicago, Los Angeles, San Jose and Oakland -- and most other big towns.\u003c/p>\n\u003cp>“This is fantastic news,\" Monroe said of the SFMTA's new fee schedule. \"I'm really glad that drivers in San Francisco won't have to go through what I went through. But I do wish that change was made 10 years ago.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Below: San Francisco's new fee schedules for stolen cars that are found and towed:\u003c/p>\n\u003ctable>\n\u003ctbody>\n\u003ctr>\n\u003ctd rowspan=\"2\" width=\"204\">\u003cstrong>\u003cu>Type of Fee\u003c/u>\u003c/strong>\u003c/td>\n\u003ctd colspan=\"2\" width=\"234\">\u003cstrong>\u003cu>Old Policy\u003c/u>\u003c/strong>\u003c/td>\n\u003ctd colspan=\"2\" width=\"234\">\u003cstrong>\u003cu>New Policy,\u003c/u>\u003cbr>\nas of Dec. 1, 2015\u003c/strong>\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"109\">\u003cu>S.F. Residents\u003c/u>\u003c/td>\n\u003ctd width=\"124\">\u003cu>Nonresidents\u003c/u>\u003c/td>\n\u003ctd width=\"108\">\u003cu>S.F. Residents\u003c/u>\u003c/td>\n\u003ctd width=\"126\">\u003cu>Nonresidents\u003c/u>\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">SFMTA Administrative Tow Fee ($266.00)\u003c/td>\n\u003ctd width=\"109\">Waived\u003c/td>\n\u003ctd width=\"124\">No waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">50% waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">SFMTA Administrative Storage Fee ($3.00)\u003c/td>\n\u003ctd width=\"109\">Waived\u003c/td>\n\u003ctd width=\"124\">No waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">Waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">Contractor’s Tow Fee (S225.75)\u003c/td>\n\u003ctd width=\"109\">No Waiver\u003c/td>\n\u003ctd width=\"124\">No Waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">Waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">Contractor’s Storage Fee ($68.25)\u003c/td>\n\u003ctd width=\"109\">4-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"124\">4-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"108\">48-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"126\">24-hour grace period before storage fees begin to accrue\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd colspan=\"3\">\u003csmall>\u003cem>Source: San Francisco Municipal Transportation Agency\u003c/em>\u003c/small>\u003c/td>\n\u003c/tr>\n\u003c/tbody>\n\u003c/table>\n\n","blocks":[],"excerpt":"City transportation agency decrees an end to most charges and gives owners more time to retrieve their stolen and towed vehicles. ","status":"publish","parent":0,"modified":1448986276,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":15,"wordCount":562},"headData":{"title":"San Francisco to End Most Towing Fees for Victims of Car Theft | KQED","description":"City transportation agency decrees an end to most charges and gives owners more time to retrieve their stolen and towed vehicles. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"San Francisco to End Most Towing Fees for Victims of Car Theft","datePublished":"2015-11-30T23:37:08.000Z","dateModified":"2015-12-01T16:11:16.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"10776897 http://ww2.kqed.org/news/?p=10776897","disqusUrl":"https://ww2.kqed.org/news/2015/11/30/san-francisco-to-end-most-towing-fees-for-victims-of-car-theft/","disqusTitle":"San Francisco to End Most Towing Fees for Victims of Car Theft","path":"/news/10776897/san-francisco-to-end-most-towing-fees-for-victims-of-car-theft","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Victims of car theft in San Francisco have complained for years about the sky-high fees the city charges to get their cars back.\u003c/p>\n\u003cp>Those who have suffered the indignity of having their rides ripped off have faced a series of expensive hassles if police happen to find their cars. Typically, officers will order the vehicle towed from wherever its found if the owner fails to arrive at the scene within 20 minutes. That tow costs the owner a $225.25 fee for the city's contractor to haul the car to an impound lot near the Hall of Justice at Seventh and Bryant streets.\u003c/p>\n\u003cp>If owners don't pick up their stolen-and-now-towed vehicles within four hours, then they start racking up storage fees. That's $68.25 a day.\u003c/p>\n\u003cp>It's been even worse for nonresidents who have the misfortune to have cars recovered and towed in San Francisco. The city hits them with an extra $269 in fees.\u003c/p>\n\u003cp>All that is changing Tuesday.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The San Francisco Municipal Transportation Agency, which sets the towing and storage fees, has decreed an end to most tow fees on stolen cars. Nonresidents will still face a $133 administrative fee to pick up their stolen cars.\u003c/p>\n\u003cp>The SFMTA is also extending the grace period for owners to pick up their cars from the city impound lot. San Francisco residents will get 48 hours to retrieve their cars before storage fees kick in; nonresidents will get 24 hours.\u003c/p>\n\u003cp>The only caveat: A police report must be filed with and verified by the Police Department in order to get towing fees waived.\u003c/p>\n\u003cp>Robert Lyles, an SFMTA spokesman, said the agency took into account public complaints and reconsidered the fees in November during its review of a new contract with AutoReturn, the company that manages tows in San Francisco.\u003c/p>\n\u003cp>One of those who was unhappy with the fees was San Francisco resident Ian Monroe, a climate and energy lecturer at Stanford.\u003c/p>\n\u003cp>He paid more than $800 in towing and storage fees after his battered Honda Civic was stolen twice in the city. Monroe was featured on a KQED Bay Curious story -- \u003ca href=\"http://ww2.kqed.org/news/2015/06/02/why-is-towing-so-expensive-in-san-francisco\" target=\"_blank\">Why is Towing So Expensive in San Francisco?\u003c/a> -- that explored the reasons the city charges more for towing than New York, Chicago, Los Angeles, San Jose and Oakland -- and most other big towns.\u003c/p>\n\u003cp>“This is fantastic news,\" Monroe said of the SFMTA's new fee schedule. \"I'm really glad that drivers in San Francisco won't have to go through what I went through. But I do wish that change was made 10 years ago.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Below: San Francisco's new fee schedules for stolen cars that are found and towed:\u003c/p>\n\u003ctable>\n\u003ctbody>\n\u003ctr>\n\u003ctd rowspan=\"2\" width=\"204\">\u003cstrong>\u003cu>Type of Fee\u003c/u>\u003c/strong>\u003c/td>\n\u003ctd colspan=\"2\" width=\"234\">\u003cstrong>\u003cu>Old Policy\u003c/u>\u003c/strong>\u003c/td>\n\u003ctd colspan=\"2\" width=\"234\">\u003cstrong>\u003cu>New Policy,\u003c/u>\u003cbr>\nas of Dec. 1, 2015\u003c/strong>\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"109\">\u003cu>S.F. Residents\u003c/u>\u003c/td>\n\u003ctd width=\"124\">\u003cu>Nonresidents\u003c/u>\u003c/td>\n\u003ctd width=\"108\">\u003cu>S.F. Residents\u003c/u>\u003c/td>\n\u003ctd width=\"126\">\u003cu>Nonresidents\u003c/u>\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">SFMTA Administrative Tow Fee ($266.00)\u003c/td>\n\u003ctd width=\"109\">Waived\u003c/td>\n\u003ctd width=\"124\">No waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">50% waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">SFMTA Administrative Storage Fee ($3.00)\u003c/td>\n\u003ctd width=\"109\">Waived\u003c/td>\n\u003ctd width=\"124\">No waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">Waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">Contractor’s Tow Fee (S225.75)\u003c/td>\n\u003ctd width=\"109\">No Waiver\u003c/td>\n\u003ctd width=\"124\">No Waiver\u003c/td>\n\u003ctd width=\"108\">Waived\u003c/td>\n\u003ctd width=\"126\">Waived\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd width=\"204\">Contractor’s Storage Fee ($68.25)\u003c/td>\n\u003ctd width=\"109\">4-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"124\">4-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"108\">48-hour grace period before storage fees begin to accrue\u003c/td>\n\u003ctd width=\"126\">24-hour grace period before storage fees begin to accrue\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd colspan=\"3\">\u003csmall>\u003cem>Source: San Francisco Municipal Transportation Agency\u003c/em>\u003c/small>\u003c/td>\n\u003c/tr>\n\u003c/tbody>\n\u003c/table>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/10776897/san-francisco-to-end-most-towing-fees-for-victims-of-car-theft","authors":["8659"],"programs":["news_6944"],"categories":["news_8","news_1397"],"tags":["news_38","news_4500"],"featImg":"news_10547348","label":"news_6944"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. 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You ask the questions. You decide what Bay Curious investigates. 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You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED MindShift: How We Will Learn","officialWebsiteLink":"/mindshift/","meta":{"site":"news","source":"kqed","order":"2"},"link":"/podcasts/mindshift","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5","npr":"https://www.npr.org/podcasts/464615685/mind-shift-podcast","stitcher":"https://www.stitcher.com/podcast/kqed/stories-teachers-share","spotify":"https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"}},"morning-edition":{"id":"morning-edition","title":"Morning Edition","info":"\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. 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On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. 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