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Andrew has written for publications including \u003ca href=\"http://www.inthesetimes.com/site/about/author/2369\" target=\"_blank\">In These Times\u003c/a>, \u003ca href=\"http://www.progressive.org/\" target=\"_blank\">The Progressive\u003c/a>, \u003ca href=\"http://ipsnews.net/\" target=\"_blank\">Interpress Service\u003c/a>, \u003ca href=\"http://www.tampabay.com/\" target=\"_blank\">The St. Petersburg Times\u003c/a>, and \u003ca href=\"http://www.eastbayexpress.com/ebx/Home\" target=\"_blank\">The East Bay Express\u003c/a>.\r\n\r\nAndrew’s work has received numerous awards from the Society of Professional Journalists, the National Lesbian and Gay Journalists Association, and the National Council on Crime and Delinquency.\r\n\r\nHe previously was a reporter at \u003ca href=\"http://www.wmnf.org/\" target=\"_blank\">WMNF\u003c/a> radio in Tampa, FL, and reporter and youth advocate st \u003ca href=\"http://www.kboo.org/\" target=\"_blank\">KBOO \u003c/a> in Portland, Oregon. Andrew has conducted radio production trainings around the world, from Algeria, to New Orleans, to the desert of Southern Jordan.","avatar":"https://secure.gravatar.com/avatar/14c7e75469395cb2468d45c9f6896ca9?s=600&d=blank&r=g","twitter":null,"facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["author"]},{"site":"stateofhealth","roles":["author"]}],"headData":{"title":"Andrew Stelzer | KQED","description":null,"ogImgSrc":"https://secure.gravatar.com/avatar/14c7e75469395cb2468d45c9f6896ca9?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/14c7e75469395cb2468d45c9f6896ca9?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/andrewstelzer"},"kqednewsstaffandwires":{"type":"authors","id":"237","meta":{"index":"authors_1591205172","id":"237","found":true},"name":"KQED News Staff and Wires","firstName":"KQED News Staff and Wires","lastName":null,"slug":"kqednewsstaffandwires","email":"onlinenewsstaff@kqed.org","display_author_email":false,"staff_mastheads":[],"title":null,"bio":null,"avatar":"https://secure.gravatar.com/avatar/72295af8ebbfbd19a4948f5271285664?s=600&d=blank&r=g","twitter":null,"facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["contributor"]},{"site":"lowdown","roles":["author"]},{"site":"stateofhealth","roles":["contributor"]},{"site":"food","roles":["author"]}],"headData":{"title":"KQED News Staff and Wires | KQED","description":null,"ogImgSrc":"https://secure.gravatar.com/avatar/72295af8ebbfbd19a4948f5271285664?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/72295af8ebbfbd19a4948f5271285664?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/kqednewsstaffandwires"},"katharinefong":{"type":"authors","id":"1479","meta":{"index":"authors_1591205172","id":"1479","found":true},"name":"Katharine Fong","firstName":"Katharine","lastName":"Fong","slug":"katharinefong","email":"katharinefong@gmail.com","display_author_email":false,"staff_mastheads":[],"title":null,"bio":null,"avatar":"https://secure.gravatar.com/avatar/7ee290207889c71d9adcaf3591853a92?s=600&d=blank&r=g","twitter":null,"facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"news","roles":["subscriber"]},{"site":"lowdown","roles":["editor"]},{"site":"stateofhealth","roles":["subscriber"]}],"headData":{"title":"Katharine Fong | KQED","description":null,"ogImgSrc":"https://secure.gravatar.com/avatar/7ee290207889c71d9adcaf3591853a92?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/7ee290207889c71d9adcaf3591853a92?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/katharinefong"},"carlysevern":{"type":"authors","id":"3243","meta":{"index":"authors_1591205172","id":"3243","found":true},"name":"Carly Severn","firstName":"Carly","lastName":"Severn","slug":"carlysevern","email":"csevern@kqed.org","display_author_email":false,"staff_mastheads":["news"],"title":"Senior Editor, Audience News ","bio":"Carly is KQED's Senior Editor of Audience News on the Digital News team, and has reported for the California Report Magazine, Bay Curious and KQED Arts. She's formerly the host of \u003ca href=\"http://ww2.kqed.org/pop/category/the-cooler/\" rel=\"noopener noreferrer\">The Cooler\u003c/a> podcast.","avatar":"https://secure.gravatar.com/avatar/2d8d6765f186e64c798cf7f0c8088a41?s=600&d=blank&r=g","twitter":"teacupinthebay","facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"","roles":["editor"]},{"site":"arts","roles":["editor"]},{"site":"news","roles":["administrator"]},{"site":"pop","roles":["editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"about","roles":["administrator"]},{"site":"mindshift","roles":["editor"]},{"site":"bayareabites","roles":["editor"]},{"site":"stateofhealth","roles":["editor"]},{"site":"science","roles":["editor"]},{"site":"food","roles":["contributor"]},{"site":"forum","roles":["editor"]},{"site":"perspectives","roles":["administrator"]}],"headData":{"title":"Carly Severn | KQED","description":"Senior Editor, Audience News ","ogImgSrc":"https://secure.gravatar.com/avatar/2d8d6765f186e64c798cf7f0c8088a41?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/2d8d6765f186e64c798cf7f0c8088a41?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/carlysevern"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_11849367":{"type":"posts","id":"news_11849367","meta":{"index":"posts_1591205157","site":"news","id":"11849367","score":null,"sort":[1607526005000]},"guestAuthors":[],"slug":"buying-your-holiday-gifts-from-small-businesses-what-owners-want-you-to-know","title":"Buying Your Holiday Gifts From Small Businesses? What Owners Want You to Know","publishDate":1607526005,"format":"standard","headTitle":"KQED News","labelTerm":{"site":"news"},"content":"\u003cp>Small businesses have been hit hard by the COVID-19 pandemic. Many have recently voiced their concerns about the \u003ca href=\"https://www.latimes.com/business/story/2020-11-24/la-fi-small-business-california-covid-19-loans-grants\">lack of government support\u003c/a> for their livelihoods.\u003c/p>\n\u003cp>And with the news that retail operations will have to operate at 20% capacity due to \u003ca href=\"https://www.kqed.org/news/11849792/5-bay-area-counties-implement-strict-new-stay-at-home-orders-ahead-of-schedule\">the new stay-at-home order\u003c/a> in place across parts of the Bay Area — and other businesses forced to temporarily close through Jan. 4 — many independent businesses have \u003ca href=\"https://www.kqed.org/news/11849950/to-prevent-a-coronavirus-surge-most-of-california-to-enter-new-stay-at-home-orders\">expressed grave fears\u003c/a> about their future.\u003c/p>\n\u003cp>If you're feeling compelled to support small businesses in particular as much as possible with your holiday gift shopping this year, you're not alone. About 51% of California respondents to a \u003ca href=\"https://www.prnewswire.com/news-releases/new-union-bank-survey-finds-us-consumers-willing-to-spend-more-to-support-small-businesses-this-holiday-season-301178053.html\">recent Union Bank survey\u003c/a> said they’d even spend $20 more on an item to support a small or local business, as opposed to saving $20 by purchasing from a large retailer.\u003c/p>\n\u003cp>Even if you've got the best of intentions with your purchases, or if you regularly support local businesses anyway, there are a few things you might not know that could make a difference to the small retailers in your community — things that might make your dollars \u003cem>even\u003c/em> more supportive to them. We asked several local business owners how customers can especially help them out this holiday season.\u003c/p>\n\u003ch3>Gift Cards Are Your Friend\u003c/h3>\n\u003cp>The humble gift card: a friendship-saver when you want to get a person \u003cem>something\u003c/em> but have no idea what they'd actually like — or just don't have time to pick something out.\u003c/p>\n\u003cfigure id=\"attachment_11850353\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850353\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Don't forget about gift cards this holiday season. Many bookstores — like Green Apple, pictured here — offer them \u003ccite>(green kozi via Flickr)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Bookstores particularly love gift cards, says Pete Mulvihill, the co-owner of \u003ca href=\"https://www.greenapplebooks.com/\">Green Apple Books\u003c/a>, which has three stores across San Francisco. That's because they're a great way of bringing in new customers.\u003c/p>\n\u003cp>\"If that person has never been here, then we just got a new customer, which is super valuable in the long run,\" he says. \"And if we get them in the first time, they usually come back.\"\u003c/p>\n\u003cp>You might also consider purchasing a gift card from a local restaurant as a way of supporting an industry that's been hit particularly hard by the pandemic. If you're concerned about \u003ca href=\"https://www.kqed.org/news/11849487/newsom-to-impose-sweeping-new-stay-at-home-order-as-covid-19-rates-soar\">changing COVID-19 restrictions and closures\u003c/a> making your gift difficult to redeem, check with the restaurant that their gift cards can also be used to buy takeout.\u003c/p>\n\u003cp>And bear in mind that if the recipient doesn't redeem the card after all, the small business still gets the payment you provided when you bought it.\u003c/p>\n\u003cp>Electronic gift cards, sent to a person's email and redeemable in the form of website codes, also allow the recipient to choose their gift completely online without having to visit a store in person during the pandemic. (They can also be sent instantly at the very last minute if you ran out of time to choose or deliver an in-person gift ... but you didn't hear that from us, OK?) [ad fullwidth]\u003c/p>\n\u003ch3>Remember: Bookstores Might Sell More Than You Think\u003c/h3>\n\u003cp>Don't limit yourself to thinking a local bookstore \u003cem>only\u003c/em> sells books, advises Deborah Day, owner of Vallejo bookstore \u003ca href=\"https://ashaybythebay.com/\">Ashay by the Bay\u003c/a>.\u003c/p>\n\u003cp>Her store specializes in African American and multicultural children’s books, and partners with schools to facilitate \u003ca href=\"https://ashaybythebay.com/pages/online-bookfair\">online book fairs\u003c/a>. It not only offers books for parents, but educational materials and puzzles, too.\u003c/p>\n\u003cp>Other independent local bookstores might provide you with yearly calendars, bookmarks, cards, toys or themed memorabilia.\u003c/p>\n\u003cp>If you can't enter a store to browse in person because of COVID-19 restrictions, take an extra five minutes to browse their website — or just give them a call direct and speak to a member of staff to find out what they offer. Asking what their most popular gifts are is often a good start.\u003c/p>\n\u003ch3>Consider Subscriptions, Too\u003c/h3>\n\u003cp>Subscriptions can be a true help to small businesses, says Doug Hewitt, co-founder and CEO of \u003ca href=\"https://www.1951coffee.com/\">1951 Coffee Company\u003c/a> — a Bay Area nonprofit that provides job training and employment to refugees, asylees and special immigrant visa holders.\u003c/p>\n\u003cfigure id=\"attachment_11850344\" class=\"wp-caption aligncenter\" style=\"max-width: 1012px\">\u003cimg class=\"size-full wp-image-11850344\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1.jpg\" alt=\"An employee of 1951 Coffee sits holding a bag of coffee\" width=\"1012\" height=\"675\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1.jpg 1012w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1-160x107.jpg 160w\" sizes=\"(max-width: 1012px) 100vw, 1012px\">\u003cfigcaption class=\"wp-caption-text\">1951 Coffee Company's beans are available to purchase as a subscription as a gift — a model that helps small businesses plan for the future. \u003ccite>(Courtesy 1951 Coffee)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In addition to \u003ca href=\"https://www.1951coffee.com/coffee\">coffee beans\u003c/a> and \u003ca href=\"https://www.1951coffee.com/merchandising\">merchandise\u003c/a> — including mugs and apparel with multilingual designs — 1951 Coffee Company's website also offers subscriptions as a way of regularly gifting freshly roasted direct-trade coffee to the person of your choice.\u003c/p>\n\u003cp>And subscriptions are particularly supportive to a business like this, Hewitt says, because \"predictability helps everything move forward\" and provides a reliable source of income a small store can plan around. As a gift-giver, subscriptions are also a nice way to give something with a lasting impact beyond the holiday season.\u003c/p>\n\u003ch3>If Things Get Complex, Remember You're Buying More Than a Gift\u003c/h3>\n\u003cp>Yes, intentionally spending your holiday dollars at a small local business can take more time, effort and planning than hitting up a big box store, or purchasing online from a huge company like Amazon. You could also end up spending more money on the same item.\u003c/p>\n\u003cp>But remember why you're doing it — especially during a pandemic that closed many small businesses so far.\u003c/p>\n\u003cp>Green Apple's Pete Mulvihill urges you to think \" 'if X store closed, would I be really sad?' Then make that list in your head, and spend your money at those shops,\" he says.\u003c/p>\n\u003cp>Joey Montoya is CEO and founder of \u003ca href=\"https://urbannativeera.com/\">Urban Native Era\u003c/a>, an online clothing brand that focuses on designs that increase the visibility of Indigenous people and issues. He stresses how a purchase from his company isn't just about the product you're buying.\u003c/p>\n\u003cfigure id=\"attachment_11850365\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850365\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Urban Native Era's designs — like their 'You Are On Native Land' range — is intended to increase the visibility of Indigenous people and issues \u003ccite>(Courtesy of Urban Native Era)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"When you invest in a small business, you're really investing in the person, the community, the resources they use, and you're essentially just giving back into the community,\" Montoya says.\u003c/p>\n\u003cp>He also points out that small businesses provide jobs and meaningful careers in the community. Thanks to customers supporting his business, Montoya's been able to bring on four new employees in 2020, and offer these careers in design and fashion within his community.\u003c/p>\n\u003cp>Montoya's also hopeful that continued support through online orders might allow him to realize his hope of opening a physical location for Urban Native Era — which was born in San Francisco, and is now run out of Los Angeles — that would also function as an Indigenous community space. \"Especially with our community, it's really hard to find a space to gather, a space to be,\" he says.\u003c/p>\n\u003cp>His ultimate dream: \"Opening up a store or a location right below where I where I grew up in San Francisco, in the Mission.\"\u003c/p>\n\u003ch3>Post About Them on Social Media\u003c/h3>\n\u003cp>Something you might overlook in the rush to secure gifts: using your purchase as an opportunity to give a small business a shoutout on your social media platform of choice.\u003c/p>\n\u003cp>Whether it's on Twitter, TikTok, Instagram or Facebook, an idea can spread fast — and your post about opting to buy gifts from small businesses might plant a seed in someone's head for their own purchases.\u003cspan style=\"font-weight: 400\">[pullquote size='medium' align='right' citation=\"Joey Montoya, founder and CEO of Urban Native Era\"]'When you invest in a small business, you're really investing in the person, the community, the resources they use, and you're essentially just giving back into the community.'[/pullquote]\u003c/span>\u003c/p>\n\u003cp>\"Even if that person doesn't directly come to our shop, it just kind of helps spread that 'shop local' message,\" Mulvihill says.\u003c/p>\n\u003cp>Remember to tag the business in your post if possible, to allow them to see it and potentially share it themselves. (Just don't accidentally reveal what gifts you're buying while doing this.)\u003c/p>\n\u003cp>Leaving a review online can also be a huge boost for a local business, says Day of Ashay by the Bay bookstore — especially if they're supportive of the extra time and effort smaller stores have to undertake to serve their customers.\u003c/p>\n\u003cp>Day remembers one particular review from a time when her bookstore was \"inundated with a lot of business, and we were trying to get the order out as quickly as possible,\" and instead of being frustrated by the wait time, the reviewer acknowledged how she \"had to wait a while for my books, but it was worth it.\"\u003c/p>\n\u003cp>\"Those kind of reviews are great,\" Day says.\u003c/p>\n\u003cfigure id=\"attachment_11850360\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850360\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Posting about a small business like Ashay by the Bay on social media (or leaving a review) is a great help to local independent stores \u003ccite>(Ashay by the Bay on Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch3>Plan Ahead — and Be Patient\u003c/h3>\n\u003cp>Fulfilling orders for customers in the middle of a pandemic has proved tricky enough for independent businesses to navigate this year, and the holiday season can only complicate things. They also might be operating on reduced hours or a smaller staff.\u003c/p>\n\u003cp>As we mentioned about \u003ca href=\"https://www.kqed.org/bayareabites/139566/ordering-thanksgiving-dinner-to-go-how-best-to-actually-support-a-restaurant\">ordering takeout over the holidays\u003c/a> from local restaurants, extending your respectful understanding to small businesses at all stages of your holiday shopping — from placing your order to arranging pickup or delivery — is the most compassionate, human way to go this holiday season.\u003c/p>\n\u003cp>\"Shop early and be patient,\" advises Green Apple's Mulvihill.\u003c/p>\n\u003cp>Placing your holiday orders with a business as soon as you're able will reduce the likelihood of a last-minute scramble on both sides, and increase the odds of a successful gift-giving. If you're met with any delays or corrections on the businesses' side, remember what the staff might be up against. Stay calm and cool, and work with them to resolve any situations that need it.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"Want to support local businesses with your holiday gift shopping this year? Here's what owners wished their customers knew.","status":"publish","parent":0,"modified":1607626984,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":37,"wordCount":1674},"headData":{"title":"Buying Your Holiday Gifts From Small Businesses? What Owners Want You to Know | KQED","description":"Want to support local businesses with your holiday gift shopping this year? Here's what owners wished their customers knew.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Buying Your Holiday Gifts From Small Businesses? What Owners Want You to Know","datePublished":"2020-12-09T15:00:05.000Z","dateModified":"2020-12-10T19:03:04.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11849367 https://ww2.kqed.org/news/?p=11849367","disqusUrl":"https://ww2.kqed.org/news/2020/12/09/buying-your-holiday-gifts-from-small-businesses-what-owners-want-you-to-know/","disqusTitle":"Buying Your Holiday Gifts From Small Businesses? What Owners Want You to Know","path":"/news/11849367/buying-your-holiday-gifts-from-small-businesses-what-owners-want-you-to-know","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Small businesses have been hit hard by the COVID-19 pandemic. Many have recently voiced their concerns about the \u003ca href=\"https://www.latimes.com/business/story/2020-11-24/la-fi-small-business-california-covid-19-loans-grants\">lack of government support\u003c/a> for their livelihoods.\u003c/p>\n\u003cp>And with the news that retail operations will have to operate at 20% capacity due to \u003ca href=\"https://www.kqed.org/news/11849792/5-bay-area-counties-implement-strict-new-stay-at-home-orders-ahead-of-schedule\">the new stay-at-home order\u003c/a> in place across parts of the Bay Area — and other businesses forced to temporarily close through Jan. 4 — many independent businesses have \u003ca href=\"https://www.kqed.org/news/11849950/to-prevent-a-coronavirus-surge-most-of-california-to-enter-new-stay-at-home-orders\">expressed grave fears\u003c/a> about their future.\u003c/p>\n\u003cp>If you're feeling compelled to support small businesses in particular as much as possible with your holiday gift shopping this year, you're not alone. About 51% of California respondents to a \u003ca href=\"https://www.prnewswire.com/news-releases/new-union-bank-survey-finds-us-consumers-willing-to-spend-more-to-support-small-businesses-this-holiday-season-301178053.html\">recent Union Bank survey\u003c/a> said they’d even spend $20 more on an item to support a small or local business, as opposed to saving $20 by purchasing from a large retailer.\u003c/p>\n\u003cp>Even if you've got the best of intentions with your purchases, or if you regularly support local businesses anyway, there are a few things you might not know that could make a difference to the small retailers in your community — things that might make your dollars \u003cem>even\u003c/em> more supportive to them. We asked several local business owners how customers can especially help them out this holiday season.\u003c/p>\n\u003ch3>Gift Cards Are Your Friend\u003c/h3>\n\u003cp>The humble gift card: a friendship-saver when you want to get a person \u003cem>something\u003c/em> but have no idea what they'd actually like — or just don't have time to pick something out.\u003c/p>\n\u003cfigure id=\"attachment_11850353\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850353\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Green-Apple-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Don't forget about gift cards this holiday season. Many bookstores — like Green Apple, pictured here — offer them \u003ccite>(green kozi via Flickr)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Bookstores particularly love gift cards, says Pete Mulvihill, the co-owner of \u003ca href=\"https://www.greenapplebooks.com/\">Green Apple Books\u003c/a>, which has three stores across San Francisco. That's because they're a great way of bringing in new customers.\u003c/p>\n\u003cp>\"If that person has never been here, then we just got a new customer, which is super valuable in the long run,\" he says. \"And if we get them in the first time, they usually come back.\"\u003c/p>\n\u003cp>You might also consider purchasing a gift card from a local restaurant as a way of supporting an industry that's been hit particularly hard by the pandemic. If you're concerned about \u003ca href=\"https://www.kqed.org/news/11849487/newsom-to-impose-sweeping-new-stay-at-home-order-as-covid-19-rates-soar\">changing COVID-19 restrictions and closures\u003c/a> making your gift difficult to redeem, check with the restaurant that their gift cards can also be used to buy takeout.\u003c/p>\n\u003cp>And bear in mind that if the recipient doesn't redeem the card after all, the small business still gets the payment you provided when you bought it.\u003c/p>\n\u003cp>Electronic gift cards, sent to a person's email and redeemable in the form of website codes, also allow the recipient to choose their gift completely online without having to visit a store in person during the pandemic. (They can also be sent instantly at the very last minute if you ran out of time to choose or deliver an in-person gift ... but you didn't hear that from us, OK?) \u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003ch3>Remember: Bookstores Might Sell More Than You Think\u003c/h3>\n\u003cp>Don't limit yourself to thinking a local bookstore \u003cem>only\u003c/em> sells books, advises Deborah Day, owner of Vallejo bookstore \u003ca href=\"https://ashaybythebay.com/\">Ashay by the Bay\u003c/a>.\u003c/p>\n\u003cp>Her store specializes in African American and multicultural children’s books, and partners with schools to facilitate \u003ca href=\"https://ashaybythebay.com/pages/online-bookfair\">online book fairs\u003c/a>. It not only offers books for parents, but educational materials and puzzles, too.\u003c/p>\n\u003cp>Other independent local bookstores might provide you with yearly calendars, bookmarks, cards, toys or themed memorabilia.\u003c/p>\n\u003cp>If you can't enter a store to browse in person because of COVID-19 restrictions, take an extra five minutes to browse their website — or just give them a call direct and speak to a member of staff to find out what they offer. Asking what their most popular gifts are is often a good start.\u003c/p>\n\u003ch3>Consider Subscriptions, Too\u003c/h3>\n\u003cp>Subscriptions can be a true help to small businesses, says Doug Hewitt, co-founder and CEO of \u003ca href=\"https://www.1951coffee.com/\">1951 Coffee Company\u003c/a> — a Bay Area nonprofit that provides job training and employment to refugees, asylees and special immigrant visa holders.\u003c/p>\n\u003cfigure id=\"attachment_11850344\" class=\"wp-caption aligncenter\" style=\"max-width: 1012px\">\u003cimg class=\"size-full wp-image-11850344\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1.jpg\" alt=\"An employee of 1951 Coffee sits holding a bag of coffee\" width=\"1012\" height=\"675\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1.jpg 1012w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/1951-Coffee_Durable-Solution-Roast_1-160x107.jpg 160w\" sizes=\"(max-width: 1012px) 100vw, 1012px\">\u003cfigcaption class=\"wp-caption-text\">1951 Coffee Company's beans are available to purchase as a subscription as a gift — a model that helps small businesses plan for the future. \u003ccite>(Courtesy 1951 Coffee)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>In addition to \u003ca href=\"https://www.1951coffee.com/coffee\">coffee beans\u003c/a> and \u003ca href=\"https://www.1951coffee.com/merchandising\">merchandise\u003c/a> — including mugs and apparel with multilingual designs — 1951 Coffee Company's website also offers subscriptions as a way of regularly gifting freshly roasted direct-trade coffee to the person of your choice.\u003c/p>\n\u003cp>And subscriptions are particularly supportive to a business like this, Hewitt says, because \"predictability helps everything move forward\" and provides a reliable source of income a small store can plan around. As a gift-giver, subscriptions are also a nice way to give something with a lasting impact beyond the holiday season.\u003c/p>\n\u003ch3>If Things Get Complex, Remember You're Buying More Than a Gift\u003c/h3>\n\u003cp>Yes, intentionally spending your holiday dollars at a small local business can take more time, effort and planning than hitting up a big box store, or purchasing online from a huge company like Amazon. You could also end up spending more money on the same item.\u003c/p>\n\u003cp>But remember why you're doing it — especially during a pandemic that closed many small businesses so far.\u003c/p>\n\u003cp>Green Apple's Pete Mulvihill urges you to think \" 'if X store closed, would I be really sad?' Then make that list in your head, and spend your money at those shops,\" he says.\u003c/p>\n\u003cp>Joey Montoya is CEO and founder of \u003ca href=\"https://urbannativeera.com/\">Urban Native Era\u003c/a>, an online clothing brand that focuses on designs that increase the visibility of Indigenous people and issues. He stresses how a purchase from his company isn't just about the product you're buying.\u003c/p>\n\u003cfigure id=\"attachment_11850365\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850365\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Urban-Native-Era-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Urban Native Era's designs — like their 'You Are On Native Land' range — is intended to increase the visibility of Indigenous people and issues \u003ccite>(Courtesy of Urban Native Era)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"When you invest in a small business, you're really investing in the person, the community, the resources they use, and you're essentially just giving back into the community,\" Montoya says.\u003c/p>\n\u003cp>He also points out that small businesses provide jobs and meaningful careers in the community. Thanks to customers supporting his business, Montoya's been able to bring on four new employees in 2020, and offer these careers in design and fashion within his community.\u003c/p>\n\u003cp>Montoya's also hopeful that continued support through online orders might allow him to realize his hope of opening a physical location for Urban Native Era — which was born in San Francisco, and is now run out of Los Angeles — that would also function as an Indigenous community space. \"Especially with our community, it's really hard to find a space to gather, a space to be,\" he says.\u003c/p>\n\u003cp>His ultimate dream: \"Opening up a store or a location right below where I where I grew up in San Francisco, in the Mission.\"\u003c/p>\n\u003ch3>Post About Them on Social Media\u003c/h3>\n\u003cp>Something you might overlook in the rush to secure gifts: using your purchase as an opportunity to give a small business a shoutout on your social media platform of choice.\u003c/p>\n\u003cp>Whether it's on Twitter, TikTok, Instagram or Facebook, an idea can spread fast — and your post about opting to buy gifts from small businesses might plant a seed in someone's head for their own purchases.\u003cspan style=\"font-weight: 400\">\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"'When you invest in a small business, you're really investing in the person, the community, the resources they use, and you're essentially just giving back into the community.'","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Joey Montoya, founder and CEO of Urban Native Era","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/span>\u003c/p>\n\u003cp>\"Even if that person doesn't directly come to our shop, it just kind of helps spread that 'shop local' message,\" Mulvihill says.\u003c/p>\n\u003cp>Remember to tag the business in your post if possible, to allow them to see it and potentially share it themselves. (Just don't accidentally reveal what gifts you're buying while doing this.)\u003c/p>\n\u003cp>Leaving a review online can also be a huge boost for a local business, says Day of Ashay by the Bay bookstore — especially if they're supportive of the extra time and effort smaller stores have to undertake to serve their customers.\u003c/p>\n\u003cp>Day remembers one particular review from a time when her bookstore was \"inundated with a lot of business, and we were trying to get the order out as quickly as possible,\" and instead of being frustrated by the wait time, the reviewer acknowledged how she \"had to wait a while for my books, but it was worth it.\"\u003c/p>\n\u003cp>\"Those kind of reviews are great,\" Day says.\u003c/p>\n\u003cfigure id=\"attachment_11850360\" class=\"wp-caption aligncenter\" style=\"max-width: 1920px\">\u003cimg class=\"size-full wp-image-11850360\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay.jpg\" alt=\"\" width=\"1920\" height=\"1309\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-800x545.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-1020x695.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-160x109.jpg 160w, https://ww2.kqed.org/app/uploads/sites/10/2020/12/Ashay-by-the-Bay-1536x1047.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\">\u003cfigcaption class=\"wp-caption-text\">Posting about a small business like Ashay by the Bay on social media (or leaving a review) is a great help to local independent stores \u003ccite>(Ashay by the Bay on Facebook)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003ch3>Plan Ahead — and Be Patient\u003c/h3>\n\u003cp>Fulfilling orders for customers in the middle of a pandemic has proved tricky enough for independent businesses to navigate this year, and the holiday season can only complicate things. They also might be operating on reduced hours or a smaller staff.\u003c/p>\n\u003cp>As we mentioned about \u003ca href=\"https://www.kqed.org/bayareabites/139566/ordering-thanksgiving-dinner-to-go-how-best-to-actually-support-a-restaurant\">ordering takeout over the holidays\u003c/a> from local restaurants, extending your respectful understanding to small businesses at all stages of your holiday shopping — from placing your order to arranging pickup or delivery — is the most compassionate, human way to go this holiday season.\u003c/p>\n\u003cp>\"Shop early and be patient,\" advises Green Apple's Mulvihill.\u003c/p>\n\u003cp>Placing your holiday orders with a business as soon as you're able will reduce the likelihood of a last-minute scramble on both sides, and increase the odds of a successful gift-giving. If you're met with any delays or corrections on the businesses' side, remember what the staff might be up against. Stay calm and cool, and work with them to resolve any situations that need it.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11849367/buying-your-holiday-gifts-from-small-businesses-what-owners-want-you-to-know","authors":["3243"],"categories":["news_1758","news_8"],"tags":["news_27626","news_28906","news_27088","news_20138","news_4959","news_20920","news_27734"],"featImg":"news_11850370","label":"news"},"news_11789086":{"type":"posts","id":"news_11789086","meta":{"index":"posts_1591205157","site":"news","id":"11789086","score":null,"sort":[1575138148000]},"guestAuthors":[],"slug":"doorbusters-busted-shoppers-rethink-black-friday","title":"Doorbusters Busted: Some Shoppers Are Rethinking Black Friday","publishDate":1575138148,"format":"standard","headTitle":"KQED News","labelTerm":{},"content":"\u003cp>Black Friday isn't what it used to be. Just ask Chris Ott.\u003c/p>\n\u003cp>He married into a family that never missed the occasion. And let's just say, he really got into it.\u003c/p>\n\u003cp>After Thanksgiving dinner, they'd peruse Black Friday ads, developing a \"really fun strategic plan — pick the store that we were going to wait outside of, we would divide and conquer,\" said Ott, 42, a cybersecurity engineer and youth pastor in the Denver area.\u003c/p>\n\u003cfigure id=\"attachment_11789094\" class=\"wp-caption alignright\" style=\"max-width: 600px\">\u003cimg class=\"size-full wp-image-11789094\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1.png\" alt=\"\" width=\"600\" height=\"960\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1.png 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1-160x256.png 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003cfigcaption class=\"wp-caption-text\">In a PricewaterhouseCoopers survey, 36% of people said they planned to do most of their holiday shopping on Black Friday in 2019. That's down from 51% in 2016 and 59% in 2015. \u003ccite>(PwC survey, Holiday Outlook 2019)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"It was so extreme for us that we'd be on vacation with family in Florida over Thanksgiving and we would wait outside the Best Buy in Orlando to see what we could get there,\" he added with a laugh.\u003c/p>\n\u003cp>But lately, this family tradition has fizzled out. Stores kept opening earlier, cutting into Thanksgiving dinner. The internet made it easy to price-check deals that started to seem less worthwhile. Online shopping became convenient.\u003c/p>\n\u003cp>Last year, \"we decided we'd rather just put up Christmas decorations, and didn't even go,\" Ott said.\u003c/p>\n\u003cp>It's not just Ott. This year, only 36% of people said they planned to do most of their holiday shopping on Black Friday — down from 51% just three years ago, according to a survey by PricewaterhouseCoopers.\u003c/p>\n\u003cp>\"Black Friday is still a very major event, both for retailers and for shopping. But historically, it's been \u003cem>the\u003c/em> major event and now it's just a part of the overall season,\" said Steve Barr, who leads PwC's consumer markets practice.\u003c/p>\n\u003cp>Stores have \"permanently conditioned\" shoppers to expect big discounts on days other than Black Friday, Barr said. Retailers have made up additional shopping holidays like Cyber Monday and Prime Day. They've moved doorbusters back to Thursday and even Wednesday. This year, many started holiday sales in October.\u003c/p>\n\u003cp>To be clear, Black Friday is still the busiest shopping day of the year. \"Our data shows that there's still a massive spike on Black Friday,\" said Brian Field of ShopperTrak, which tracks in-store foot traffic.\u003c/p>\n\u003cp>Of course, not everyone who visits a store actually buys something. Still, compared with the rest of the year, Field said, Black Friday also does better at attracting shoppers to stores.\u003c/p>\n\u003cp>But for the past two years, the number of people joining the tradition has \u003ca href=\"https://www.cnbc.com/2018/11/24/black-friday-thanksgiving-foot-traffic-drops-1-percent-shoppertrak.html\" target=\"_blank\" rel=\"noopener noreferrer\">inched lower\u003c/a>. And some experts say, that's not necessarily a bad thing.\u003c/p>\n\u003cfigure id=\"attachment_11789095\" class=\"wp-caption alignright\" style=\"max-width: 600px\">\u003cimg class=\"size-full wp-image-11789095\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85.png\" alt=\"\" width=\"600\" height=\"960\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85.png 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85-160x256.png 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003cfigcaption class=\"wp-caption-text\">For the first time in 2019, the majority of people told a PwC survey they planned to do most of their holiday shopping online rather than in stores. \u003ccite>(PwC survey, Holiday Outlook 2019)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"It's a minor decline,\" Field said. \"And it's probably more than made up for with the shopping that's happening online.\"\u003c/p>\n\u003cp>In fact, this year PwC found — for the first time — the majority of people planned to do their holiday shopping online instead of in stores.\u003c/p>\n\u003cp>Besides, stores have tried for years to make doorbusters a more pleasant experience, to tame the stampedes and the fights over toys and TVs. In the most infamous 2008 incident, some 2,000 riled-up shoppers literally burst through the doors of a Walmart in New York state, \u003ca href=\"https://www.nytimes.com/2008/11/29/business/29walmart.html\" target=\"_blank\" rel=\"noopener noreferrer\">trampling a store worker to death\u003c/a>.\u003c/p>\n\u003cp>And if you think about it, the doorbuster culture has stores fighting over shoppers who are mainly there because stuff is cheap — many of whom might not return until the following holiday season, said Peter Fader, professor of marketing at the Wharton School of the University of Pennsylvania.\u003c/p>\n\u003cp>Now, Fader said, more and more companies are realizing the real value is in loyal shoppers who are there all year, rather than fair-weather shoppers from one weekend in November.\u003c/p>\n\u003cp>\"There's always the chance that we could turn that ugly duckling into a beautiful swan, but it's not that common,\" he said. \"And you'd start to say, 'Whoa, wait a minute, why are we paying people double overtime to be here, to serve these not-so-great customers?' \"\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Doorbusters+Busted%3A+Shoppers+Rethink+Black+Friday&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cdiv>\u003c/div>\n\u003cdiv>[ad fullwidth]\u003c/div>\n\u003cp>\u003c/p>\n","blocks":[],"excerpt":"The day after Thanksgiving is still the busiest shopping day of the year. But, for many reasons, it is losing its status as the focal point of the holiday shopping season.","status":"publish","parent":0,"modified":1575329937,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":19,"wordCount":716},"headData":{"title":"Doorbusters Busted: Some Shoppers Are Rethinking Black Friday | KQED","description":"The day after Thanksgiving is still the busiest shopping day of the year. But, for many reasons, it is losing its status as the focal point of the holiday shopping season.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Doorbusters Busted: Some Shoppers Are Rethinking Black Friday","datePublished":"2019-11-30T18:22:28.000Z","dateModified":"2019-12-02T23:38:57.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11789086 https://ww2.kqed.org/news/?p=11789086","disqusUrl":"https://ww2.kqed.org/news/2019/11/30/doorbusters-busted-shoppers-rethink-black-friday/","disqusTitle":"Doorbusters Busted: Some Shoppers Are Rethinking Black Friday","source":"NPR","sourceUrl":"https://www.npr.org","nprByline":"\u003ca href=\"https://www.npr.org/people/447244385/alina-selyukh\">Alina Selyukh\u003c/a>","nprImageAgency":"Bloomberg via Getty Images","nprStoryId":"782975671","nprApiLink":"http://api.npr.org/query?id=782975671&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"https://www.npr.org/2019/11/29/782975671/doorbusters-busted-shoppers-rethink-black-friday?ft=nprml&f=782975671","nprRetrievedStory":"1","nprPubDate":"Sat, 30 Nov 2019 08:40:00 -0500","nprStoryDate":"Fri, 29 Nov 2019 05:00:00 -0500","nprLastModifiedDate":"Sat, 30 Nov 2019 08:40:48 -0500","nprAudio":"https://ondemand.npr.org/anon.npr-mp3/npr/me/2019/11/20191129_me_doorbusters_busted_shoppers_rethink_black_friday.mp3?orgId=1&topicId=1006&d=229&p=3&story=782975671&ft=nprml&f=782975671","nprAudioM3u":"http://api.npr.org/m3u/1783681069-41d480.m3u?orgId=1&topicId=1006&d=229&p=3&story=782975671&ft=nprml&f=782975671","audioTrackLength":229,"path":"/news/11789086/doorbusters-busted-shoppers-rethink-black-friday","audioUrl":"https://ondemand.npr.org/anon.npr-mp3/npr/me/2019/11/20191129_me_doorbusters_busted_shoppers_rethink_black_friday.mp3?orgId=1&topicId=1006&d=229&p=3&story=782975671&ft=nprml&f=782975671","parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Black Friday isn't what it used to be. Just ask Chris Ott.\u003c/p>\n\u003cp>He married into a family that never missed the occasion. And let's just say, he really got into it.\u003c/p>\n\u003cp>After Thanksgiving dinner, they'd peruse Black Friday ads, developing a \"really fun strategic plan — pick the store that we were going to wait outside of, we would divide and conquer,\" said Ott, 42, a cybersecurity engineer and youth pastor in the Denver area.\u003c/p>\n\u003cfigure id=\"attachment_11789094\" class=\"wp-caption alignright\" style=\"max-width: 600px\">\u003cimg class=\"size-full wp-image-11789094\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1.png\" alt=\"\" width=\"600\" height=\"960\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1.png 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/portion-of-people-who-planned-to-do_chartbuilder_custom-f10ddf66cf4b037f5741b06bb31b1593291dc770-s600-c85-1-160x256.png 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003cfigcaption class=\"wp-caption-text\">In a PricewaterhouseCoopers survey, 36% of people said they planned to do most of their holiday shopping on Black Friday in 2019. That's down from 51% in 2016 and 59% in 2015. \u003ccite>(PwC survey, Holiday Outlook 2019)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"It was so extreme for us that we'd be on vacation with family in Florida over Thanksgiving and we would wait outside the Best Buy in Orlando to see what we could get there,\" he added with a laugh.\u003c/p>\n\u003cp>But lately, this family tradition has fizzled out. Stores kept opening earlier, cutting into Thanksgiving dinner. The internet made it easy to price-check deals that started to seem less worthwhile. Online shopping became convenient.\u003c/p>\n\u003cp>Last year, \"we decided we'd rather just put up Christmas decorations, and didn't even go,\" Ott said.\u003c/p>\n\u003cp>It's not just Ott. This year, only 36% of people said they planned to do most of their holiday shopping on Black Friday — down from 51% just three years ago, according to a survey by PricewaterhouseCoopers.\u003c/p>\n\u003cp>\"Black Friday is still a very major event, both for retailers and for shopping. But historically, it's been \u003cem>the\u003c/em> major event and now it's just a part of the overall season,\" said Steve Barr, who leads PwC's consumer markets practice.\u003c/p>\n\u003cp>Stores have \"permanently conditioned\" shoppers to expect big discounts on days other than Black Friday, Barr said. Retailers have made up additional shopping holidays like Cyber Monday and Prime Day. They've moved doorbusters back to Thursday and even Wednesday. This year, many started holiday sales in October.\u003c/p>\n\u003cp>To be clear, Black Friday is still the busiest shopping day of the year. \"Our data shows that there's still a massive spike on Black Friday,\" said Brian Field of ShopperTrak, which tracks in-store foot traffic.\u003c/p>\n\u003cp>Of course, not everyone who visits a store actually buys something. Still, compared with the rest of the year, Field said, Black Friday also does better at attracting shoppers to stores.\u003c/p>\n\u003cp>But for the past two years, the number of people joining the tradition has \u003ca href=\"https://www.cnbc.com/2018/11/24/black-friday-thanksgiving-foot-traffic-drops-1-percent-shoppertrak.html\" target=\"_blank\" rel=\"noopener noreferrer\">inched lower\u003c/a>. And some experts say, that's not necessarily a bad thing.\u003c/p>\n\u003cfigure id=\"attachment_11789095\" class=\"wp-caption alignright\" style=\"max-width: 600px\">\u003cimg class=\"size-full wp-image-11789095\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85.png\" alt=\"\" width=\"600\" height=\"960\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85.png 600w, https://ww2.kqed.org/app/uploads/sites/10/2019/11/how-people-planned-to-do-holiday_chartbuilder_custom-baa2068ff0ff322af03f2f0d624e59fc2ae2dc86-s600-c85-160x256.png 160w\" sizes=\"(max-width: 600px) 100vw, 600px\">\u003cfigcaption class=\"wp-caption-text\">For the first time in 2019, the majority of people told a PwC survey they planned to do most of their holiday shopping online rather than in stores. \u003ccite>(PwC survey, Holiday Outlook 2019)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\"It's a minor decline,\" Field said. \"And it's probably more than made up for with the shopping that's happening online.\"\u003c/p>\n\u003cp>In fact, this year PwC found — for the first time — the majority of people planned to do their holiday shopping online instead of in stores.\u003c/p>\n\u003cp>Besides, stores have tried for years to make doorbusters a more pleasant experience, to tame the stampedes and the fights over toys and TVs. In the most infamous 2008 incident, some 2,000 riled-up shoppers literally burst through the doors of a Walmart in New York state, \u003ca href=\"https://www.nytimes.com/2008/11/29/business/29walmart.html\" target=\"_blank\" rel=\"noopener noreferrer\">trampling a store worker to death\u003c/a>.\u003c/p>\n\u003cp>And if you think about it, the doorbuster culture has stores fighting over shoppers who are mainly there because stuff is cheap — many of whom might not return until the following holiday season, said Peter Fader, professor of marketing at the Wharton School of the University of Pennsylvania.\u003c/p>\n\u003cp>Now, Fader said, more and more companies are realizing the real value is in loyal shoppers who are there all year, rather than fair-weather shoppers from one weekend in November.\u003c/p>\n\u003cp>\"There's always the chance that we could turn that ugly duckling into a beautiful swan, but it's not that common,\" he said. \"And you'd start to say, 'Whoa, wait a minute, why are we paying people double overtime to be here, to serve these not-so-great customers?' \"\u003c/p>\n\u003cdiv class=\"fullattribution\">Copyright 2019 NPR. To see more, visit https://www.npr.org.\u003cimg src=\"https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=Doorbusters+Busted%3A+Shoppers+Rethink+Black+Friday&utme=8(APIKey)9(MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004)\">\u003c/div>\n\u003cdiv>\u003c/div>\n\u003cdiv>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/div>\n\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11789086/doorbusters-busted-shoppers-rethink-black-friday","authors":["byline_news_11789086"],"categories":["news_1758","news_8"],"tags":["news_289","news_27088","news_4959","news_293"],"featImg":"news_11789087","label":"source_news_11789086"},"news_10905354":{"type":"posts","id":"news_10905354","meta":{"index":"posts_1591205157","site":"news","id":"10905354","score":null,"sort":[1459062351000]},"guestAuthors":[],"slug":"can-goodwill-capture-thrift-shopping-magic-online","title":"Can Goodwill Capture Thrift Shopping Magic Online?","publishDate":1459062351,"format":"standard","headTitle":"The California Report | KQED News","labelTerm":{"term":72,"site":"news"},"content":"\u003cp>Jane Modine leaves Goodwill’s flagship San Francisco store at 12\u003csup>th \u003c/sup>and Mission streets with her arms full of clothing. Today's shopping trip was a success.\u003c/p>\n\u003cp>“I found these fabulous black Hunter rainboots,\" she says. \"I’m going to Texas next Monday and look what I found: an American flag shirt! I love this place.”\u003c/p>\n\u003cp>[soundcloud url=\"https://api.soundcloud.com/tracks/255092671\" params=\"color=ff5500&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false\" width=\"100%\" height=\"166\" iframe=\"true\" /]\u003c/p>\n\u003cp>Modine is one of legions of Goodwill fans who dig through dusty shelves and bins for a bargain. They have helped turn Goodwill into a \u003ca href=\"http://www.forbes.com/top-charities/list/#tab:rank\">$5 billion global powerhouse\u003c/a>. But as the store is looking to compete in the online world, it's selling way more than kitschy collectibles.\u003c/p>\n\u003cp>Down in the basement of the San Francisco warehouse, Jalisa James is listing a classy-looking pair of sunglasses for auction on shopgoodwill.com. The large and wealthy donor population in the San Francisco Bay Area has led to some amazing finds.\u003c/p>\n\u003cfigure id=\"attachment_10905409\" class=\"wp-caption alignright\" style=\"max-width: 400px\">\u003cimg class=\"size-thumbnail wp-image-10905409\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/Janique-Lee-with-necklace-400x225.jpg\" alt=\"Goodwill employee Janique Lee holds up a Tiffany necklace she just listed online for sale.\" width=\"400\" height=\"225\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-960x541.jpg 960w\" sizes=\"(max-width: 400px) 100vw, 400px\">\u003cfigcaption class=\"wp-caption-text\">Goodwill employee Janique Lee holds up a Tiffany necklace she just listed online for sale. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I got some pretty good Gucci and Prada purses, shoes ... people would be like, ‘This is coming to Goodwill?’ ” said James.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>A German tea set recently brought in $1,000. A Ming dynasty urn sold for over $3,000. \u003ca href=\"http://sfgoodwill.org/\">Goodwill of San Francisco, San Mateo and Marin counties\u003c/a> makes more than 10 percent of its sales through online auctions -- that's more than $400,000 a month.\u003c/p>\n\u003ch3>Identifying Treasure\u003c/h3>\n\u003cp>Up on the main warehouse floor, Dario Saurez, senior director of e-commerce, is examining a donation. It looks sort of like a wicker sculpture in the shape of a tree, but he’s not so sure.\u003c/p>\n\u003cp>“Just by looking at it, we know this is interesting, this is cool, this is rare, this is unique. And yet I don’t know what it is,” says Suarez.\u003c/p>\n\u003cfigure id=\"attachment_10905414\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003cimg class=\"wp-image-10905414 size-large\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/collectibles-and-laptop-1920x1081.jpg\" alt=\"Goodwill is sorting through its donations in order to maximize revenue. Increasingly wealthy bay area donors mean lots of treasure.\" width=\"640\" height=\"360\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-1920x1081.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-960x540.jpg 960w\" sizes=\"(max-width: 640px) 100vw, 640px\">\u003cfigcaption class=\"wp-caption-text\">Goodwill is sorting through its donations in order to maximize revenue. Increasingly, wealthy Bay Area donors mean lots of treasure. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>He says some of the top sellers are predictable, like jewelry and rare coins. Then you have the not so obvious items, like Legos, which they sell in 10-pound bags.\u003c/p>\n\u003cp>“We strive to have a 90 percent sell-through, but Legos have 100 percent sell-through. Doesn’t matter what it is, if it has the word 'Lego' on it, it’s going to sell,” Suarez explained.\u003c/p>\n\u003cfigure id=\"attachment_10905404\" class=\"wp-caption alignleft\" style=\"max-width: 400px\">\u003cimg class=\"wp-image-10905404 size-thumbnail\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-400x225.jpg\" alt=\"Donnie Cowden with a cookie jar he just bought at Goodwill in San Francisico.\" width=\"400\" height=\"225\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-960x541.jpg 960w\" sizes=\"(max-width: 400px) 100vw, 400px\">\u003cfigcaption class=\"wp-caption-text\">Donnie Cowden holds a cookie jar he just bought at Goodwill in San Francisco. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003ca href=\"http://shopgoodwill.com/\">ShopGoodwill.com\u003c/a> was created in Southern California by Orange County Goodwill in 1999. Ryan Smith, technology services director for the site, says more than 100 Goodwill regions around the globe post items there. About 125,000 items are listed at any given time.\u003c/p>\n\u003cp>Most of the items are sold in an auction format, where buyers place bids during a period of time, and the highest bidder wins the item.\u003c/p>\n\u003cp>“The more people you can get to look at an interesting item online, the more people want to buy that item, and so the price of that item would go up as the market would demand it,” explained Smith.\u003c/p>\n\u003cp>“Goodwills look at their donations very preciously. They’re charged with getting the most revenue out of those items as they can to help fund their missions and forward their objectives,” he added, referring to the organization's job training and placement services.\u003c/p>\n\u003caside class=\"pullquote alignright\">'[Goodwills are] charged with getting the most revenue out of those items as they can to help fund their missions and forward their objectives.' \u003ccite>Ryan Smith, technology services director for Orange County Goodwill\u003c/cite>\u003c/aside>\n\u003cp>But for shoppers like Jane Modine -- who travels from Oakland twice a month to visit the Goodwill at 12\u003csup>th\u003c/sup> and Mission streets -- there’s something about being in the actual store. She had no idea Goodwill sold online.\u003c/p>\n\u003cp>“I’m a feel shopper. I really like to see what they got there,” said Modine.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>So while \u003ca href=\"http://shopgoodwill.com/\" target=\"_blank\">ShopGoodwill\u003c/a> is set for a redesign, and there’s even an app expected for release next year, many will still search for buried treasure in the bins for a while to come.\u003c/p>\n\n","blocks":[],"excerpt":"Goodwill wants to get the most it can out of its most valuable donated items, so it's launching a redesigned bidding website, and even an app.","status":"publish","parent":0,"modified":1459104127,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":20,"wordCount":746},"headData":{"title":"Can Goodwill Capture Thrift Shopping Magic Online? | KQED","description":"Goodwill wants to get the most it can out of its most valuable donated items, so it's launching a redesigned bidding website, and even an app.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Can Goodwill Capture Thrift Shopping Magic Online?","datePublished":"2016-03-27T07:05:51.000Z","dateModified":"2016-03-27T18:42:07.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"10905354 http://ww2.kqed.org/news/?p=10905354","disqusUrl":"https://ww2.kqed.org/news/2016/03/27/can-goodwill-capture-thrift-shopping-magic-online/","disqusTitle":"Can Goodwill Capture Thrift Shopping Magic Online?","path":"/news/10905354/can-goodwill-capture-thrift-shopping-magic-online","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Jane Modine leaves Goodwill’s flagship San Francisco store at 12\u003csup>th \u003c/sup>and Mission streets with her arms full of clothing. Today's shopping trip was a success.\u003c/p>\n\u003cp>“I found these fabulous black Hunter rainboots,\" she says. \"I’m going to Texas next Monday and look what I found: an American flag shirt! I love this place.”\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003cdiv class='utils-parseShortcode-shortcodes-__shortcodes__shortcodeWrapper'>\n \u003ciframe width='100%' height='166'\n scrolling='no' frameborder='no'\n src='https://w.soundcloud.com/player/?url=https://api.soundcloud.com/tracks/255092671&visual=true&color=ff5500&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false'\n title='https://api.soundcloud.com/tracks/255092671'>\n \u003c/iframe>\n \u003c/div>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Modine is one of legions of Goodwill fans who dig through dusty shelves and bins for a bargain. They have helped turn Goodwill into a \u003ca href=\"http://www.forbes.com/top-charities/list/#tab:rank\">$5 billion global powerhouse\u003c/a>. But as the store is looking to compete in the online world, it's selling way more than kitschy collectibles.\u003c/p>\n\u003cp>Down in the basement of the San Francisco warehouse, Jalisa James is listing a classy-looking pair of sunglasses for auction on shopgoodwill.com. The large and wealthy donor population in the San Francisco Bay Area has led to some amazing finds.\u003c/p>\n\u003cfigure id=\"attachment_10905409\" class=\"wp-caption alignright\" style=\"max-width: 400px\">\u003cimg class=\"size-thumbnail wp-image-10905409\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/Janique-Lee-with-necklace-400x225.jpg\" alt=\"Goodwill employee Janique Lee holds up a Tiffany necklace she just listed online for sale.\" width=\"400\" height=\"225\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Janique-Lee-with-necklace-960x541.jpg 960w\" sizes=\"(max-width: 400px) 100vw, 400px\">\u003cfigcaption class=\"wp-caption-text\">Goodwill employee Janique Lee holds up a Tiffany necklace she just listed online for sale. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“I got some pretty good Gucci and Prada purses, shoes ... people would be like, ‘This is coming to Goodwill?’ ” said James.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>A German tea set recently brought in $1,000. A Ming dynasty urn sold for over $3,000. \u003ca href=\"http://sfgoodwill.org/\">Goodwill of San Francisco, San Mateo and Marin counties\u003c/a> makes more than 10 percent of its sales through online auctions -- that's more than $400,000 a month.\u003c/p>\n\u003ch3>Identifying Treasure\u003c/h3>\n\u003cp>Up on the main warehouse floor, Dario Saurez, senior director of e-commerce, is examining a donation. It looks sort of like a wicker sculpture in the shape of a tree, but he’s not so sure.\u003c/p>\n\u003cp>“Just by looking at it, we know this is interesting, this is cool, this is rare, this is unique. And yet I don’t know what it is,” says Suarez.\u003c/p>\n\u003cfigure id=\"attachment_10905414\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003cimg class=\"wp-image-10905414 size-large\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/collectibles-and-laptop-1920x1081.jpg\" alt=\"Goodwill is sorting through its donations in order to maximize revenue. Increasingly wealthy bay area donors mean lots of treasure.\" width=\"640\" height=\"360\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-1920x1081.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/collectibles-and-laptop-960x540.jpg 960w\" sizes=\"(max-width: 640px) 100vw, 640px\">\u003cfigcaption class=\"wp-caption-text\">Goodwill is sorting through its donations in order to maximize revenue. Increasingly, wealthy Bay Area donors mean lots of treasure. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>He says some of the top sellers are predictable, like jewelry and rare coins. Then you have the not so obvious items, like Legos, which they sell in 10-pound bags.\u003c/p>\n\u003cp>“We strive to have a 90 percent sell-through, but Legos have 100 percent sell-through. Doesn’t matter what it is, if it has the word 'Lego' on it, it’s going to sell,” Suarez explained.\u003c/p>\n\u003cfigure id=\"attachment_10905404\" class=\"wp-caption alignleft\" style=\"max-width: 400px\">\u003cimg class=\"wp-image-10905404 size-thumbnail\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-400x225.jpg\" alt=\"Donnie Cowden with a cookie jar he just bought at Goodwill in San Francisico.\" width=\"400\" height=\"225\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-400x225.jpg 400w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-800x450.jpg 800w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar.jpg 1920w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-1180x664.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/10/2016/03/Donnie-Cowden-with-cookie-jar-960x541.jpg 960w\" sizes=\"(max-width: 400px) 100vw, 400px\">\u003cfigcaption class=\"wp-caption-text\">Donnie Cowden holds a cookie jar he just bought at Goodwill in San Francisco. \u003ccite>(Andrew Stelzer/KQED)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>\u003ca href=\"http://shopgoodwill.com/\">ShopGoodwill.com\u003c/a> was created in Southern California by Orange County Goodwill in 1999. Ryan Smith, technology services director for the site, says more than 100 Goodwill regions around the globe post items there. About 125,000 items are listed at any given time.\u003c/p>\n\u003cp>Most of the items are sold in an auction format, where buyers place bids during a period of time, and the highest bidder wins the item.\u003c/p>\n\u003cp>“The more people you can get to look at an interesting item online, the more people want to buy that item, and so the price of that item would go up as the market would demand it,” explained Smith.\u003c/p>\n\u003cp>“Goodwills look at their donations very preciously. They’re charged with getting the most revenue out of those items as they can to help fund their missions and forward their objectives,” he added, referring to the organization's job training and placement services.\u003c/p>\n\u003caside class=\"pullquote alignright\">'[Goodwills are] charged with getting the most revenue out of those items as they can to help fund their missions and forward their objectives.' \u003ccite>Ryan Smith, technology services director for Orange County Goodwill\u003c/cite>\u003c/aside>\n\u003cp>But for shoppers like Jane Modine -- who travels from Oakland twice a month to visit the Goodwill at 12\u003csup>th\u003c/sup> and Mission streets -- there’s something about being in the actual store. She had no idea Goodwill sold online.\u003c/p>\n\u003cp>“I’m a feel shopper. I really like to see what they got there,” said Modine.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>So while \u003ca href=\"http://shopgoodwill.com/\" target=\"_blank\">ShopGoodwill\u003c/a> is set for a redesign, and there’s even an app expected for release next year, many will still search for buried treasure in the bins for a while to come.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/10905354/can-goodwill-capture-thrift-shopping-magic-online","authors":["213"],"programs":["news_6944","news_72"],"categories":["news_1758","news_8","news_248"],"tags":["news_38","news_4959","news_17286","news_17041"],"featImg":"news_10908960","label":"news_72"},"news_119628":{"type":"posts","id":"news_119628","meta":{"index":"posts_1591205157","site":"news","id":"119628","score":null,"sort":[1385756664000]},"guestAuthors":[],"slug":"this-weekend-join-the-hordes-and-go-shopping-there-are-apps-for-that","title":"This Weekend, Join the Hordes and Shop. There Are Apps for That.","publishDate":1385756664,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cfigure id=\"attachment_119632\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2013/11/29/119628/4139298834_f95c16a567_z/\" rel=\"attachment wp-att-119632\">\u003cimg class=\"size-full wp-image-119632\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/11/4139298834_f95c16a567_z.jpg\" alt=\"Black Friday at Walmart. (laurieofindy / Flickr)\" width=\"640\" height=\"480\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Black Friday at Walmart. (laurieofindy / Flickr)\u003c/figcaption>\u003c/figure>\n\u003cp>We just can't bear the news of brawls erupting while standing in line waiting for Thanksgiving Day sales, or fights over toasters (or was it TVs?) on Black Friday.\u003c/p>\n\u003cp>We'll focus on the positive: According to the \u003ca href=\"http://www.nrf.com/modules.php?name=News&op=viewlive&sp_id=1695\">National Retail Federation\u003c/a>, one quarter of Americans said they planned to shop on the actual holiday, showing that we can be motivated to let go of the remote, get out of the house, and do some physical activity. (Yes, some of this shopping is online, but maybe people are jumping for joy over the great deals while they click, thereby burning some calories.) About 140 million of us will shop this 4-day weekend: 70 percent are shopping today, no surprise, and a good chunk of people will be doing retail therapy tomorrow and Sunday as well — football games be damned. The NRF expects holiday retail sales to \u003ca href=\"http://www.nrf.com/modules.php?name=News&op=viewlive&sp_id=1674\">increase\u003c/a> by 3.9 percent in 2013 to $602.1 billion.\u003c/p>\n\u003cp>Of course, if you're interested in better shopping, there's an app for that. The Associated Press' Joseph Pisani tested more than a dozen apps and winnowed down his list. His recommendations are for big retailers vs. single boutiques or mom-and-pop shops. They're free, and can save you money and time.\u003c/p>\n\u003cblockquote>\u003cp>\u003cstrong>RetailMeNot (for Android, iPhone)\u003c/strong>\u003c/p>\n\u003cp>This app lets you search for coupons from your favorite stores, so you can instantly save 10 percent, 20 percent or even more on a single item or your entire shopping cart.\u003c/p>\n\u003cp>You can scroll through the list of hot deals on the home page or search for a specific store. You can add your favorite stores to a list to see the deals more quickly. The app uses the phone's location information to narrow the deals to the ones near you.\u003c/p>\n\u003cp>I'm not saying these apps are problem-free. At Toys R Us, the cashier wasn't able to scan a 15 percent off coupon. RetailMeNot says many retailers have outdated scanners, but most will honor the discount anyway. That happened at Toys R Us after the cashier called for a manager. Getting the discount took longer than expected, and some people in line behind gave me bad looks. But the deal was worth it.\u003c/p>\n\u003cp>The app lets you see both in-store and online deals. After walking into a Gap retail store, I found a coupon that works only online. So I left and went to Gap's website. RetailMeNot's 35 percent off coupon code saved me $20.26 on a $57.89 purchase.\u003c/p>\n\u003cp>If you create an account, you can browse for deals on RetailMeNot's website. Any coupons you save on the website will show up on the app. They will delete when they expire.\u003c/p>\n\u003cp>One annoyance: According to RetailMeNot, about a third of the coupons are uploaded by users. Employees go through them to make sure that they work, but some bad ones get through. About a month ago, I went to Gap with a coupon that didn't have an expiration date. But after the cashier called a manager, I was told it expired a week earlier. RetailMeNot says such problems are rare. To me, the savings from this app is worth the small inconveniences.\u003c/p>\n\u003cp>\u003cstrong>Amazon and RedLaser (for Android, iPhone, Windows)\u003c/strong>\u003c/p>\n\u003cp>Many retailers, including Best Buy, Target and Toys R Us, are promising to match cheaper prices you find online, hoping you'll buy on the spot and not wait until you can get to Amazon's website.\u003c/p>\n\u003cp>To take advantage of that, install Amazon.com's app on your phone. You can scan barcodes of items in the retail store and see how much it costs on Amazon. If you find a better price, show the app to a cashier. I've gotten cashiers at Best Buy, Target and Toys R Us to knock off as much as $10 on different items. The savings can add up.\u003c/p>\n\u003cp>The RedLaser app, which is owned by \u003ca href=\"http://www.siliconvalley.com/topics?EBay%2C%20Inc.\">eBay\u003c/a> (\u003ca href=\"http://markets.financialcontent.com/mng-ba.siliconvalley/quote?Symbol=EBAY\">EBAY\u003c/a>), searches several online retailers, giving you more chances to find better prices than if you just searched Amazon.\u003c/p>\n\u003cp>Use both to make sure you are getting the lowest price.\u003c/p>\n\u003cp>\u003cstrong>Cartwheel by Target (for Android, iPhone)\u003c/strong>\u003c/p>\n\u003cp>I tried apps for several retailers, but Target's was the best. Cartwheel is easy to use and has coupons for everything from electronics to toys to cereal.\u003c/p>\n\u003cp>You can search for coupons by category as well as \"collections,\" such as items to help ease a cold or holiday decorations. Once you find a coupon you want to use, you tap the add button. Then present the cashier with a single barcode that has collected all the coupons you selected. These coupons don't work online, only inside Target stores.\u003c/p>\n\u003cp>The best part is that they can be used on top of other coupons you may find elsewhere. That can increase your savings a lot.\u003c/p>\n\u003cp>\u003cstrong>Flipp (for iPhone)\u003c/strong>\u003c/p>\n\u003cp>I never remember to save retailers' promotional fliers that come in newspapers, even when I come across one that's tempting to use. They're hard to carry around, and they usually end up in the trash.\u003c/p>\n\u003cp>The Flipp app can help. Flipp works with retailers and turns fliers digital. The digital version is identical to the paper one, and you can flip through it with a flick of your finger. You can also search by a store's name and digitally \"clip\" deals you want to save.\u003c/p>\n\u003cp>If there's a store you shop at often, you can have new fliers automatically appear.\u003c/p>\n\u003cp>While at Macy's, I found a flier that offered $10 off a $25 purchase. Several people ahead of me in line had the coupon cut out of the paper flier. I gave the cashier the coupon from the Flipp app.\u003c/p>\n\u003cp>You can also use the app to build a shopping list or compare prices from different stores.\u003c/p>\n\u003cp>Unfortunately, there's no Android version yet. The app just launched in November.\u003c/p>\u003c/blockquote>\n\u003cp>[contextly_auto_sidebar id=\"DjyYHrbZfYm3OkOe6ikj3hRMrlIHPT2T\"]\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n","blocks":[],"excerpt":"Black Friday moves us like no other shopping day. Stay happy and focused with a few money-saving apps.","status":"publish","parent":0,"modified":1385758442,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":29,"wordCount":1008},"headData":{"title":"This Weekend, Join the Hordes and Shop. There Are Apps for That. | KQED","description":"Black Friday moves us like no other shopping day. Stay happy and focused with a few money-saving apps.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"This Weekend, Join the Hordes and Shop. There Are Apps for That.","datePublished":"2013-11-29T20:24:24.000Z","dateModified":"2013-11-29T20:54:02.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"119628 http://ww2.kqed.org/news/?p=119628","disqusUrl":"https://ww2.kqed.org/news/2013/11/29/this-weekend-join-the-hordes-and-go-shopping-there-are-apps-for-that/","disqusTitle":"This Weekend, Join the Hordes and Shop. There Are Apps for That.","customPermalink":"2013/11/29/119628/Black-Friday-shopping/","path":"/news/119628/this-weekend-join-the-hordes-and-go-shopping-there-are-apps-for-that","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_119632\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2013/11/29/119628/4139298834_f95c16a567_z/\" rel=\"attachment wp-att-119632\">\u003cimg class=\"size-full wp-image-119632\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/11/4139298834_f95c16a567_z.jpg\" alt=\"Black Friday at Walmart. (laurieofindy / Flickr)\" width=\"640\" height=\"480\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Black Friday at Walmart. (laurieofindy / Flickr)\u003c/figcaption>\u003c/figure>\n\u003cp>We just can't bear the news of brawls erupting while standing in line waiting for Thanksgiving Day sales, or fights over toasters (or was it TVs?) on Black Friday.\u003c/p>\n\u003cp>We'll focus on the positive: According to the \u003ca href=\"http://www.nrf.com/modules.php?name=News&op=viewlive&sp_id=1695\">National Retail Federation\u003c/a>, one quarter of Americans said they planned to shop on the actual holiday, showing that we can be motivated to let go of the remote, get out of the house, and do some physical activity. (Yes, some of this shopping is online, but maybe people are jumping for joy over the great deals while they click, thereby burning some calories.) About 140 million of us will shop this 4-day weekend: 70 percent are shopping today, no surprise, and a good chunk of people will be doing retail therapy tomorrow and Sunday as well — football games be damned. The NRF expects holiday retail sales to \u003ca href=\"http://www.nrf.com/modules.php?name=News&op=viewlive&sp_id=1674\">increase\u003c/a> by 3.9 percent in 2013 to $602.1 billion.\u003c/p>\n\u003cp>Of course, if you're interested in better shopping, there's an app for that. The Associated Press' Joseph Pisani tested more than a dozen apps and winnowed down his list. His recommendations are for big retailers vs. single boutiques or mom-and-pop shops. They're free, and can save you money and time.\u003c/p>\n\u003cblockquote>\u003cp>\u003cstrong>RetailMeNot (for Android, iPhone)\u003c/strong>\u003c/p>\n\u003cp>This app lets you search for coupons from your favorite stores, so you can instantly save 10 percent, 20 percent or even more on a single item or your entire shopping cart.\u003c/p>\n\u003cp>You can scroll through the list of hot deals on the home page or search for a specific store. You can add your favorite stores to a list to see the deals more quickly. The app uses the phone's location information to narrow the deals to the ones near you.\u003c/p>\n\u003cp>I'm not saying these apps are problem-free. At Toys R Us, the cashier wasn't able to scan a 15 percent off coupon. RetailMeNot says many retailers have outdated scanners, but most will honor the discount anyway. That happened at Toys R Us after the cashier called for a manager. Getting the discount took longer than expected, and some people in line behind gave me bad looks. But the deal was worth it.\u003c/p>\n\u003cp>The app lets you see both in-store and online deals. After walking into a Gap retail store, I found a coupon that works only online. So I left and went to Gap's website. RetailMeNot's 35 percent off coupon code saved me $20.26 on a $57.89 purchase.\u003c/p>\n\u003cp>If you create an account, you can browse for deals on RetailMeNot's website. Any coupons you save on the website will show up on the app. They will delete when they expire.\u003c/p>\n\u003cp>One annoyance: According to RetailMeNot, about a third of the coupons are uploaded by users. Employees go through them to make sure that they work, but some bad ones get through. About a month ago, I went to Gap with a coupon that didn't have an expiration date. But after the cashier called a manager, I was told it expired a week earlier. RetailMeNot says such problems are rare. To me, the savings from this app is worth the small inconveniences.\u003c/p>\n\u003cp>\u003cstrong>Amazon and RedLaser (for Android, iPhone, Windows)\u003c/strong>\u003c/p>\n\u003cp>Many retailers, including Best Buy, Target and Toys R Us, are promising to match cheaper prices you find online, hoping you'll buy on the spot and not wait until you can get to Amazon's website.\u003c/p>\n\u003cp>To take advantage of that, install Amazon.com's app on your phone. You can scan barcodes of items in the retail store and see how much it costs on Amazon. If you find a better price, show the app to a cashier. I've gotten cashiers at Best Buy, Target and Toys R Us to knock off as much as $10 on different items. The savings can add up.\u003c/p>\n\u003cp>The RedLaser app, which is owned by \u003ca href=\"http://www.siliconvalley.com/topics?EBay%2C%20Inc.\">eBay\u003c/a> (\u003ca href=\"http://markets.financialcontent.com/mng-ba.siliconvalley/quote?Symbol=EBAY\">EBAY\u003c/a>), searches several online retailers, giving you more chances to find better prices than if you just searched Amazon.\u003c/p>\n\u003cp>Use both to make sure you are getting the lowest price.\u003c/p>\n\u003cp>\u003cstrong>Cartwheel by Target (for Android, iPhone)\u003c/strong>\u003c/p>\n\u003cp>I tried apps for several retailers, but Target's was the best. Cartwheel is easy to use and has coupons for everything from electronics to toys to cereal.\u003c/p>\n\u003cp>You can search for coupons by category as well as \"collections,\" such as items to help ease a cold or holiday decorations. Once you find a coupon you want to use, you tap the add button. Then present the cashier with a single barcode that has collected all the coupons you selected. These coupons don't work online, only inside Target stores.\u003c/p>\n\u003cp>The best part is that they can be used on top of other coupons you may find elsewhere. That can increase your savings a lot.\u003c/p>\n\u003cp>\u003cstrong>Flipp (for iPhone)\u003c/strong>\u003c/p>\n\u003cp>I never remember to save retailers' promotional fliers that come in newspapers, even when I come across one that's tempting to use. They're hard to carry around, and they usually end up in the trash.\u003c/p>\n\u003cp>The Flipp app can help. Flipp works with retailers and turns fliers digital. The digital version is identical to the paper one, and you can flip through it with a flick of your finger. You can also search by a store's name and digitally \"clip\" deals you want to save.\u003c/p>\n\u003cp>If there's a store you shop at often, you can have new fliers automatically appear.\u003c/p>\n\u003cp>While at Macy's, I found a flier that offered $10 off a $25 purchase. Several people ahead of me in line had the coupon cut out of the paper flier. I gave the cashier the coupon from the Flipp app.\u003c/p>\n\u003cp>You can also use the app to build a shopping list or compare prices from different stores.\u003c/p>\n\u003cp>Unfortunately, there's no Android version yet. The app just launched in November.\u003c/p>\u003c/blockquote>\n\u003cp>[contextly_auto_sidebar id=\"DjyYHrbZfYm3OkOe6ikj3hRMrlIHPT2T\"]\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/119628/this-weekend-join-the-hordes-and-go-shopping-there-are-apps-for-that","authors":["237"],"programs":["news_6944"],"categories":["news_1758","news_8"],"tags":["news_289","news_4959"],"featImg":"news_119632","label":"news_6944"},"news_114934":{"type":"posts","id":"news_114934","meta":{"index":"posts_1591205157","site":"news","id":"114934","score":null,"sort":[1381886425000]},"guestAuthors":[],"slug":"shopping-on-smartphones-san-franciscans-do-it-at-work","title":"Shopping on Smartphones: San Franciscans Do It at Work","publishDate":1381886425,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cfigure id=\"attachment_115136\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2013/10/14/114934/shopping-on-smartphone-while-meeting/rs6219_smartphone-scr/\" rel=\"attachment wp-att-115136\">\u003cimg class=\"size-full wp-image-115136\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/10/RS6219_smartphone-scr-e1381886070967.jpg\" alt=\"New survey shows San Franciscans lead the country in mobile shopping during a conference call and in meetings. (Tetiana Vitsenko)\" width=\"640\" height=\"425\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">New survey shows San Franciscans engage in mobile shopping during conference calls and in meetings. (Tetiana Vitsenko) \u003ccite>( Chris Penalosa/Climate Watch)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>San Franciscans lead the country in shopping while meeting — takin' care of business in a multitasking kind of way.\u003c/p>\n\u003cp>\u003ca href=\"https://mail.kqed.org/owa/redir.aspx?C=70af110824bb45aa90d83738a30a1a3c&URL=http%3a%2f%2fwww.soasta.com%2f\" target=\"_blank\">SOASTA\u003c/a>, a cloud and mobile testing firm in Mountain View, \u003ca href=\"http://www.soasta.com/press-releases/soasta-survey-san-francisco-1-in-smartphone-shopping-new-york-and-la-tie-1-for-smartphone-shopping-while-dining/\">surveyed people in 10 major cities\u003c/a> across the country about using their smartphones to shop. Specifically, they asked when and where shoppers did the deed. San Franciscans handily beat out all other cities in shopping during a conference call (20 percent of us have) and during a meeting (23 percent guilty).\u003c/p>\n\u003cp>So if you think your co-worker is intently double-checking the stats you've got up in your Power Point on her smartphone, think again. She's probably scoring a pair of tickets for December's Macklemore & Ryan Lewis concert. Admittedly, most meetings are boring, and S.F. workers are highly skilled in doing multiple things at the same time without losing a beat.\u003c/p>\n\u003cp>Soasta's survey showed that in general, we're tops in mobile consumption: 75 percent of people in San Francisco have used their smartphones to shop, compared with 68 percent in Washington, D.C., and 67 percent in New York. (Mobile shopping has become increasingly popular — in 2012, people spent $25 billion on purchases made from phones and tablets, an increase of 81 percent from the year before, according to eMarketer.)\u003c/p>\n\u003cp>San Franciscans, however, don't buy stuff via phone while lamenting the passing of a dear one, as do our East Coast brethren: Six percent of New Yorkers say they've shopped by phone while at a funeral. Shocking.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>A partial table of survey results:\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003c!--more-->\u003c/p>\n\u003ctable class=\"tableizer-table\">\n\u003ctbody>\n\u003ctr class=\"tableizer-firstrow\">\n\u003cth>\u003c/th>\n\u003cth>Total\u003c/th>\n\u003cth>San\u003cbr>\nFrancisco\u003c/th>\n\u003cth>Los Angeles\u003c/th>\n\u003cth>Chicago\u003c/th>\n\u003cth>NYC\u003cbr>\nMetro\u003c/th>\n\u003c/tr>\n\u003ctr>\n\u003ctd>Ever Shop On\u003cbr>\nSmartphone\u003c/td>\n\u003ctd>63%\u003c/td>\n\u003ctd>75%\u003c/td>\n\u003ctd>66%\u003c/td>\n\u003ctd>50%\u003c/td>\n\u003ctd>67%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a\u003cbr>\nmeal\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>31%\u003c/td>\n\u003ctd>19%\u003c/td>\n\u003ctd>31%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While at the Doctor's\u003cbr>\noffice\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>26%\u003c/td>\n\u003ctd>29%\u003c/td>\n\u003ctd>12%\u003c/td>\n\u003ctd>22%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>On a conference\u003cbr>\ncall\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>13%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a work\u003cbr>\nmeeting\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While my spouse/partner was talking about\u003cbr>\nwork\u003c/td>\n\u003ctd>7%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>When a co-worker was talking about their\u003cbr>\nchildren\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While\u003cbr>\ndriving\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a romantic movie with my\u003cbr>\nspouse/partner\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a\u003cbr>\ndate\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While at a\u003cbr>\nfuneral\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>Other\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>32%\u003c/td>\n\u003ctd>26%\u003c/td>\n\u003ctd>21%\u003c/td>\n\u003ctd>25%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>None\u003c/td>\n\u003ctd>14%\u003c/td>\n\u003ctd>17%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>I never shop on my\u003cbr>\nsmartphone\u003c/td>\n\u003ctd>37%\u003c/td>\n\u003ctd>25%\u003c/td>\n\u003ctd>34%\u003c/td>\n\u003ctd>50%\u003c/td>\n\u003ctd>33%\u003c/td>\n\u003c/tr>\n\u003c/tbody>\n\u003c/table>\n\n","blocks":[],"excerpt":"We lead the country in buying stuff on our phones while in a meeting or on a conference call.","status":"publish","parent":0,"modified":1381886425,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":9,"wordCount":428},"headData":{"title":"Shopping on Smartphones: San Franciscans Do It at Work | KQED","description":"We lead the country in buying stuff on our phones while in a meeting or on a conference call.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Shopping on Smartphones: San Franciscans Do It at Work","datePublished":"2013-10-16T01:20:25.000Z","dateModified":"2013-10-16T01:20:25.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"114934 http://ww2.kqed.org/news/?p=114934","disqusUrl":"https://ww2.kqed.org/news/2013/10/15/shopping-on-smartphones-san-franciscans-do-it-at-work/","disqusTitle":"Shopping on Smartphones: San Franciscans Do It at Work","customPermalink":"2013/10/14/114934/shopping-on-smartphone-while-meeting/","path":"/news/114934/shopping-on-smartphones-san-franciscans-do-it-at-work","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_115136\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2013/10/14/114934/shopping-on-smartphone-while-meeting/rs6219_smartphone-scr/\" rel=\"attachment wp-att-115136\">\u003cimg class=\"size-full wp-image-115136\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/10/RS6219_smartphone-scr-e1381886070967.jpg\" alt=\"New survey shows San Franciscans lead the country in mobile shopping during a conference call and in meetings. (Tetiana Vitsenko)\" width=\"640\" height=\"425\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">New survey shows San Franciscans engage in mobile shopping during conference calls and in meetings. (Tetiana Vitsenko) \u003ccite>( Chris Penalosa/Climate Watch)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>San Franciscans lead the country in shopping while meeting — takin' care of business in a multitasking kind of way.\u003c/p>\n\u003cp>\u003ca href=\"https://mail.kqed.org/owa/redir.aspx?C=70af110824bb45aa90d83738a30a1a3c&URL=http%3a%2f%2fwww.soasta.com%2f\" target=\"_blank\">SOASTA\u003c/a>, a cloud and mobile testing firm in Mountain View, \u003ca href=\"http://www.soasta.com/press-releases/soasta-survey-san-francisco-1-in-smartphone-shopping-new-york-and-la-tie-1-for-smartphone-shopping-while-dining/\">surveyed people in 10 major cities\u003c/a> across the country about using their smartphones to shop. Specifically, they asked when and where shoppers did the deed. San Franciscans handily beat out all other cities in shopping during a conference call (20 percent of us have) and during a meeting (23 percent guilty).\u003c/p>\n\u003cp>So if you think your co-worker is intently double-checking the stats you've got up in your Power Point on her smartphone, think again. She's probably scoring a pair of tickets for December's Macklemore & Ryan Lewis concert. Admittedly, most meetings are boring, and S.F. workers are highly skilled in doing multiple things at the same time without losing a beat.\u003c/p>\n\u003cp>Soasta's survey showed that in general, we're tops in mobile consumption: 75 percent of people in San Francisco have used their smartphones to shop, compared with 68 percent in Washington, D.C., and 67 percent in New York. (Mobile shopping has become increasingly popular — in 2012, people spent $25 billion on purchases made from phones and tablets, an increase of 81 percent from the year before, according to eMarketer.)\u003c/p>\n\u003cp>San Franciscans, however, don't buy stuff via phone while lamenting the passing of a dear one, as do our East Coast brethren: Six percent of New Yorkers say they've shopped by phone while at a funeral. Shocking.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>A partial table of survey results:\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003c!--more-->\u003c/p>\n\u003ctable class=\"tableizer-table\">\n\u003ctbody>\n\u003ctr class=\"tableizer-firstrow\">\n\u003cth>\u003c/th>\n\u003cth>Total\u003c/th>\n\u003cth>San\u003cbr>\nFrancisco\u003c/th>\n\u003cth>Los Angeles\u003c/th>\n\u003cth>Chicago\u003c/th>\n\u003cth>NYC\u003cbr>\nMetro\u003c/th>\n\u003c/tr>\n\u003ctr>\n\u003ctd>Ever Shop On\u003cbr>\nSmartphone\u003c/td>\n\u003ctd>63%\u003c/td>\n\u003ctd>75%\u003c/td>\n\u003ctd>66%\u003c/td>\n\u003ctd>50%\u003c/td>\n\u003ctd>67%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a\u003cbr>\nmeal\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>31%\u003c/td>\n\u003ctd>19%\u003c/td>\n\u003ctd>31%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While at the Doctor's\u003cbr>\noffice\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>26%\u003c/td>\n\u003ctd>29%\u003c/td>\n\u003ctd>12%\u003c/td>\n\u003ctd>22%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>On a conference\u003cbr>\ncall\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>20%\u003c/td>\n\u003ctd>13%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a work\u003cbr>\nmeeting\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While my spouse/partner was talking about\u003cbr>\nwork\u003c/td>\n\u003ctd>7%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>When a co-worker was talking about their\u003cbr>\nchildren\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>9%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003ctd>10%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While\u003cbr>\ndriving\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>5%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a romantic movie with my\u003cbr>\nspouse/partner\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>During a\u003cbr>\ndate\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003ctd>4%\u003c/td>\n\u003ctd>3%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>While at a\u003cbr>\nfuneral\u003c/td>\n\u003ctd>2%\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>\u003c/td>\n\u003ctd>6%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>Other\u003c/td>\n\u003ctd>23%\u003c/td>\n\u003ctd>32%\u003c/td>\n\u003ctd>26%\u003c/td>\n\u003ctd>21%\u003c/td>\n\u003ctd>25%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>None\u003c/td>\n\u003ctd>14%\u003c/td>\n\u003ctd>17%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003ctd>11%\u003c/td>\n\u003c/tr>\n\u003ctr>\n\u003ctd>I never shop on my\u003cbr>\nsmartphone\u003c/td>\n\u003ctd>37%\u003c/td>\n\u003ctd>25%\u003c/td>\n\u003ctd>34%\u003c/td>\n\u003ctd>50%\u003c/td>\n\u003ctd>33%\u003c/td>\n\u003c/tr>\n\u003c/tbody>\n\u003c/table>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/114934/shopping-on-smartphones-san-franciscans-do-it-at-work","authors":["1479"],"programs":["news_6944"],"categories":["news_8","news_248"],"tags":["news_38","news_4959","news_4950"],"label":"news_6944"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.","airtime":"SUN 2pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Possible-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.possible.fm/","meta":{"site":"news","source":"Possible"},"link":"/radio/program/possible","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/possible/id1677184070","spotify":"https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"}},"1a":{"id":"1a","title":"1A","info":"1A is home to the national conversation. 1A brings on great guests and frames the best debate in ways that make you think, share and engage.","airtime":"MON-THU 11pm-12am","imageSrc":"https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/1a.jpg","officialWebsiteLink":"https://the1a.org/","meta":{"site":"news","source":"npr"},"link":"/radio/program/1a","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=1188724250&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/1A-p947376/","rss":"https://feeds.npr.org/510316/podcast.xml"}},"all-things-considered":{"id":"all-things-considered","title":"All Things Considered","info":"Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. 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You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED MindShift: How We Will Learn","officialWebsiteLink":"/mindshift/","meta":{"site":"news","source":"kqed","order":"2"},"link":"/podcasts/mindshift","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5","npr":"https://www.npr.org/podcasts/464615685/mind-shift-podcast","stitcher":"https://www.stitcher.com/podcast/kqed/stories-teachers-share","spotify":"https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"}},"morning-edition":{"id":"morning-edition","title":"Morning Edition","info":"\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. 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On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/On-Our-Watch-Podcast-Tile-703x703-1.jpg","imageAlt":"On Our Watch from NPR and KQED","officialWebsiteLink":"/podcasts/onourwatch","meta":{"site":"news","source":"kqed","order":"1"},"link":"/podcasts/onourwatch","subscribe":{"apple":"https://podcasts.apple.com/podcast/id1567098962","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw","npr":"https://rpb3r.app.goo.gl/onourwatch","spotify":"https://open.spotify.com/show/0OLWoyizopu6tY1XiuX70x","tuneIn":"https://tunein.com/radio/On-Our-Watch-p1436229/","stitcher":"https://www.stitcher.com/show/on-our-watch","rss":"https://feeds.npr.org/510360/podcast.xml"}},"on-the-media":{"id":"on-the-media","title":"On The Media","info":"Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. 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