Richmond Public Housing Workers Reap Thousands in Dubious Overtime Pay
Richmond City Council Votes to Vacate Troubled Public Housing Complex
Richmond Officials Take Action Amid Outcry Over Public Housing Conditions
Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover
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(Lacy Atkins/San Francisco Chronicle)\n","credit":null,"description":"Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)","imgSizes":{"kqedFullSize":{"file":"https://ww2.kqed.org/app/uploads/sites/10/2014/02/richmondproject_832_la1.jpg","width":1200,"height":800}},"fetchFailed":false,"isLoading":false}},"audioPlayerReducer":{"postId":"stream_live"},"authorsReducer":{"californiawatch":{"type":"authors","id":"217","meta":{"index":"authors_1591205172","id":"217","found":true},"name":"The Center for Investigative Reporting","firstName":"The Center for Investigative Reporting","lastName":null,"slug":"californiawatch","email":"mfarnsworth@cironline.org","display_author_email":false,"staff_mastheads":[],"title":null,"bio":null,"avatar":"https://secure.gravatar.com/avatar/3decbd1a641caa0185742db6828cb8e4?s=600&d=blank&r=g","twitter":null,"facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"news","roles":["contributor"]}],"headData":{"title":"The Center for Investigative Reporting | KQED","description":null,"ogImgSrc":"https://secure.gravatar.com/avatar/3decbd1a641caa0185742db6828cb8e4?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/3decbd1a641caa0185742db6828cb8e4?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/californiawatch"},"danbrekke":{"type":"authors","id":"222","meta":{"index":"authors_1591205172","id":"222","found":true},"name":"Dan Brekke","firstName":"Dan","lastName":"Brekke","slug":"danbrekke","email":"dbrekke@kqed.org","display_author_email":true,"staff_mastheads":["news","science"],"title":"KQED Editor and Reporter","bio":"Dan Brekke is a reporter and editor for KQED News, responsible for coverage of topics ranging from California water issues to the Bay Area's transportation challenges. In a newsroom career that began in Chicago in 1972, Dan has worked for \u003cem>The San Francisco Examiner,\u003c/em> Wired and TechTV and has been published in The New York Times, The New York Times Magazine, Business 2.0, Salon and elsewhere.\r\n\r\nSince joining KQED in 2007, Dan has reported, edited and produced both radio and online features and breaking news pieces. He has shared as both editor and reporter in four Society of Professional Journalists Norcal Excellence in Journalism awards and one Edward R. Murrow regional award. He was chosen for a spring 2017 residency at the Mesa Refuge to advance his research on California salmon.\r\n\r\nEmail Dan at: \u003ca href=\"mailto:dbrekke@kqed.org\">dbrekke@kqed.org\u003c/a>\r\n\r\n\u003cstrong>Twitter:\u003c/strong> \u003ca href=\"https://twitter.com/danbrekke\" rel=\"noopener noreferrer\">twitter.com/danbrekke\u003c/a>\r\n\u003cstrong>Facebook:\u003c/strong> \u003ca href=\"https://www.facebook.com/danbrekke\" rel=\"noopener noreferrer\">www.facebook.com/danbrekke\u003c/a>\r\n\u003cstrong>LinkedIn:\u003c/strong> \u003ca href=\"https://www.linkedin.com/in/danbrekke\" rel=\"noopener noreferrer\">www.linkedin.com/in/danbrekke\u003c/a>","avatar":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g","twitter":"danbrekke","facebook":null,"instagram":"https://www.instagram.com/dan.brekke/","linkedin":"https://www.linkedin.com/in/danbrekke/","sites":[{"site":"news","roles":["administrator","create_posts"]},{"site":"stateofhealth","roles":["editor"]},{"site":"science","roles":["editor"]},{"site":"quest","roles":["contributor"]},{"site":"food","roles":["contributor"]},{"site":"forum","roles":["contributor"]},{"site":"liveblog","roles":["editor"]}],"headData":{"title":"Dan Brekke | KQED","description":"KQED Editor and Reporter","ogImgSrc":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g","twImgSrc":"https://secure.gravatar.com/avatar/c8126230345efca3f7aa89b1a402be45?s=600&d=mm&r=g"},"isLoading":false,"link":"/author/danbrekke"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_142929":{"type":"posts","id":"news_142929","meta":{"index":"posts_1591205157","site":"news","id":"142929","score":null,"sort":[1406309036000]},"guestAuthors":[],"slug":"richmond-police-investigating-housing-authority-contracts","title":"Richmond Police Investigating Housing Authority Contracts","publishDate":1406309036,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cfigure id=\"attachment_126781\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>The Center for Investigative Reporting earlier this year drew attention to \u003ca href=\"https://beta.cironline.org/investigations/subsidized-squalor/\" target=\"_blank\">the crisis at the Richmond Housing Authority\u003c/a>. Among other things, CIR documented the deplorable conditions at one major RHA apartment building, the Hacienda housing project, and the agency's problems handling money.\u003c/p>\n\u003cp>Now the public landlord for hundreds of low-income households is in the spotlight again. Several news outlets are reporting that Richmond police are investigating Debra Holter, an RHA employee who allegedly steered $340,000 in contracts to Strong Built Construction, a firm to which her husband, Sidney Holter, is connected.\u003c/p>\n\u003cp>Robert Rogers of the Contra Costa Times \u003ca href=\"http://www.contracostatimes.com/west-county-times/ci_26210471/richmond-police-investigate-housing-authority-manager-alleged-misuse\" target=\"_blank\">reported Friday\u003c/a>:\u003c/p>\n\u003cblockquote>\u003cp>\"Goods and services paid for with taxpayer funds may not have been truly delivered,\" said Richmond Police Capt. Mark Gagan. \"This may be a symptom of the bigger problem (in the housing authority).\"\u003c/p>\n\u003cp>The investigation, which began last week, is of Debra Holter, a Public Housing asset specialist assigned to the Hacienda Housing Project, the city's largest and most troubled. Gagan said that Holter's job included managing maintenance contracts, but one company received a disproportionate share of them.\u003c/p>\n\u003cp>\"It looks like she circumvented the normal process and had no oversight, no one signing off, on these contracts she was allegedly funneling to this company,\" Gagan said.\u003c/p>\u003c/blockquote>\n\u003cp>KTVU \u003ca href=\"http://www.ktvu.com/news/news/local/richmond-police-investigate-housing-authority/ngmfW/\" target=\"_blank\">broke the story \u003c/a>earlier this week and says police are also looking into exactly how the money was spent. The money was reportedly allocated for repairs and replacement of appliances at the Hacienda facility. But Gagan told the station: \"Items were purchased from Home Depot, but never delivered to the residences or units. But rather, refurbished units were put in their place.\"\u003c/p>\n\u003cp>Conditions at the 150-unit Hacienda building are so bad — with rampant mold, insect and rodent infestations, sewage overflows and broken elevators — that the city decided earlier this year to move all the residents out. That hasn't happened yet.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n","blocks":[],"excerpt":"Probe centers on $340,000 in maintenance funds allegedly steered to firm linked to insider. ","status":"publish","parent":0,"modified":1406327899,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":10,"wordCount":330},"headData":{"title":"Richmond Police Investigating Housing Authority Contracts | KQED","description":"Probe centers on $340,000 in maintenance funds allegedly steered to firm linked to insider. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"142929 http://ww2.kqed.org/news/?p=142929","disqusUrl":"https://ww2.kqed.org/news/2014/07/25/richmond-police-investigating-housing-authority-contracts/","disqusTitle":"Richmond Police Investigating Housing Authority Contracts","path":"/news/142929/richmond-police-investigating-housing-authority-contracts","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_126781\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>The Center for Investigative Reporting earlier this year drew attention to \u003ca href=\"https://beta.cironline.org/investigations/subsidized-squalor/\" target=\"_blank\">the crisis at the Richmond Housing Authority\u003c/a>. Among other things, CIR documented the deplorable conditions at one major RHA apartment building, the Hacienda housing project, and the agency's problems handling money.\u003c/p>\n\u003cp>Now the public landlord for hundreds of low-income households is in the spotlight again. Several news outlets are reporting that Richmond police are investigating Debra Holter, an RHA employee who allegedly steered $340,000 in contracts to Strong Built Construction, a firm to which her husband, Sidney Holter, is connected.\u003c/p>\n\u003cp>Robert Rogers of the Contra Costa Times \u003ca href=\"http://www.contracostatimes.com/west-county-times/ci_26210471/richmond-police-investigate-housing-authority-manager-alleged-misuse\" target=\"_blank\">reported Friday\u003c/a>:\u003c/p>\n\u003cblockquote>\u003cp>\"Goods and services paid for with taxpayer funds may not have been truly delivered,\" said Richmond Police Capt. Mark Gagan. \"This may be a symptom of the bigger problem (in the housing authority).\"\u003c/p>\n\u003cp>The investigation, which began last week, is of Debra Holter, a Public Housing asset specialist assigned to the Hacienda Housing Project, the city's largest and most troubled. Gagan said that Holter's job included managing maintenance contracts, but one company received a disproportionate share of them.\u003c/p>\n\u003cp>\"It looks like she circumvented the normal process and had no oversight, no one signing off, on these contracts she was allegedly funneling to this company,\" Gagan said.\u003c/p>\u003c/blockquote>\n\u003cp>KTVU \u003ca href=\"http://www.ktvu.com/news/news/local/richmond-police-investigate-housing-authority/ngmfW/\" target=\"_blank\">broke the story \u003c/a>earlier this week and says police are also looking into exactly how the money was spent. The money was reportedly allocated for repairs and replacement of appliances at the Hacienda facility. But Gagan told the station: \"Items were purchased from Home Depot, but never delivered to the residences or units. But rather, refurbished units were put in their place.\"\u003c/p>\n\u003cp>Conditions at the 150-unit Hacienda building are so bad — with rampant mold, insect and rodent infestations, sewage overflows and broken elevators — that the city decided earlier this year to move all the residents out. That hasn't happened yet.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/142929/richmond-police-investigating-housing-authority-contracts","authors":["222"],"programs":["news_6944"],"categories":["news_6266"],"tags":["news_6659","news_579","news_5771"],"featImg":"news_126781","label":"news_6944"},"news_135376":{"type":"posts","id":"news_135376","meta":{"index":"posts_1591205157","site":"news","id":"135376","score":null,"sort":[1399561229000]},"guestAuthors":[],"slug":"public-housing-workers-reap-thousands-in-dubious-overtime-pay","title":"Richmond Public Housing Workers Reap Thousands in Dubious Overtime Pay","publishDate":1399561229,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>\u003cstrong>By Amy Julia Harris\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_126781\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2014/02/12/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/richmondproject_832_la-2/\" rel=\"attachment wp-att-126781\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Each Saturday morning, a handyman is supposed to unlock a recreation room at the Richmond public housing complex called Friendship Manor.\u003c/p>\n\u003cp>On one December day last year, Jeffery Likely said it was his job. He told his bosses he opened the rec room at 8 a.m. and closed it at 5 p.m. He charged \u003ca href=\"https://www.documentcloud.org/documents/1155141-likelyopeningfriendship.html#document/p1/a156452\">six hours of overtime\u003c/a> for locking and unlocking one door.\u003c/p>\n\u003cp>But Allen Wheeler said he did the simple task of unlocking and locking that door \u003ca href=\"https://www.documentcloud.org/documents/1155127-wheeler-opening-friendship.html#document/p1/a156450\">at nearly the same times\u003c/a> on the same day.\u003c/p>\n\u003cp>It wasn’t an isolated incident. The Richmond Housing Authority has paid tens of thousands of dollars in questionable overtime over the last four years to its two maintenance workers, a review of overtime records by The Center of Investigative Reporting has found.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>They double-billed for the same job, charged overtime during normal work hours and regularly invoked a union clause to get paid triple for hours worked.\u003c/p>\n\u003cp>Meanwhile, Likely billed the agency for hundreds of overtime hours for driving an agency vehicle despite not having a valid driver’s license. His license has been suspended on and off since September 2012, once for drunken driving after registering a blood alcohol level of 0.22, nearly three times the legal limit. It is still suspended. His aunt, Kathleen Jones, bailed him out of jail, records show. She’s the No. 2 official at the housing agency.\u003c/p>\n\u003cp>Almost 30 percent of the 2,800 hours of overtime that Wheeler billed in the last four years occurred during his normal work hours. Wheeler and Likely both charged overtime for opening or closing the rec room at nearly the same time on 10 occasions in 2013.\u003c/p>\n\u003cp>Top Richmond Housing Authority officials signed off on all the time sheets, some of which contain glaring problems. For example, nearly every day in March 2012, Wheeler \u003ca href=\"https://www.documentcloud.org/documents/1155142-ot-during-normal-work-hours.html\">charged six hours of overtime\u003c/a> for six hours of work helping with maintenance work — his job description — from 8:30 a.m. to 3 p.m. His regular shift runs from 8:30 a.m. to 4:30 p.m.\u003c/p>\n\u003cp>In the last four years, the Housing Authority paid Likely more than $67,000 in overtime. Wheeler received more than $58,000. They each make a base annual salary of $23,000 a year and live in Housing Authority apartments rent-free.\u003c/p>\n\u003cp>The totals are a sliver of the agency’s $26 million annual budget, but they highlight the persistent management troubles that have led the U.S. Department of Housing and Urban Development to label Richmond as one of the worst-run housing agencies in the country.\u003c/p>\n\u003cp>Judy Nadler, a government ethics specialist, said that in the best-case scenario, the overtime problems are the result of messy record keeping. At worst, she said, they show a pattern of abuse.\u003c/p>\n\u003cp>“When it is taxpayer money, every dollar, every penny counts,” Nadler said. “They can’t afford to have this lack of oversight.”\u003c/p>\n\u003cp>The agency is about $7 million in debt and has \u003ca href=\"http://cironline.org/reports/residents-live-filth-fear-mismanaged-bay-area-public-housing-5902\">failed to provide basic maintenance\u003c/a> to residents, who have lived among mice, mold and cockroaches. A lack of financial controls, meanwhile, allowed one top Housing Authority official to \u003ca href=\"http://cironline.org/reports/financial-abuse-mismanagement-leave-housing-agency-verge-takeover-5904\">steer contracts to his brother\u003c/a> and others to abuse agency credit cards.\u003c/p>\n\u003cp>While city officials have said the authority is getting its act together, the overtime problems underscore that the agency remains susceptible to abuse. Time sheets and other agency records show the overtime problems persisted into this year.\u003c/p>\n\u003cp>\u003cstrong>No Comment\u003c/strong>\u003c/p>\n\u003cp>Wheeler and Likely declined to comment. The Housing Authority has forbidden its employees to talk to CIR.\u003c/p>\n\u003cp>Bill Lindsay, Richmond’s city manager, said the overtime was billed incorrectly.\u003c/p>\n\u003cp>“What it has shown is that they’re pretty sloppy with how they’re filling out their time sheets,” Lindsay said. “We’re having meetings to sort all this out.”\u003c/p>\n\u003cp>The Housing Authority changed its overtime policy after CIR brought the billing problems to Lindsay's attention. In an April 23 memo, Executive Director Tim Jones banned Wheeler and Likely from receiving extra pay during their normal shifts and limited the amount of money they can charge for being called back to work.\u003c/p>\n\u003caside class=\"pullquote alignleft\"> Expert: In the best-case scenario, the overtime problems are the result of messy record keeping. At worst, they show a pattern of abuse.\u003c/aside>\n\u003cp>Likely clocked 27 hours of overtime \u003ca href=\"https://www.documentcloud.org/documents/1155143-likely-driving-all-sites.html#document/p1/a156456\">specifically for driving\u003c/a> between the agency’s apartment complexes while his license was suspended. Most of the 500-plus hours of overtime he has billed since his license was revoked require driving.\u003c/p>\n\u003cp>A valid driver’s license is one of the few job requirements for a Housing Authority maintenance worker.\u003c/p>\n\u003cfigure id=\"attachment_135407\" class=\"wp-caption alignright\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/05/likely.jpg\">\u003cimg class=\"size-thumbnail wp-image-135407\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/05/likely-300x300.jpg\" alt=\"In the last four years, the Richmond Housing Authority paid maintenance worker Jeffery Likely more than $67,000 in overtime. (Lacy Atkins/San Francisco Chronicle)\" width=\"300\" height=\"300\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">In the last four years, the Richmond Housing Authority paid maintenance worker Jeffery Likely more than $67,000 in overtime. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>From 5 to 6 p.m., Likely often finished the workday by sweeping and cleaning up around one of the five public housing complexes he maintains, according to his time sheets.\u003c/p>\n\u003cp>Each time, he got paid for three hours of work.\u003c/p>\n\u003cp>Normally, workers at the Richmond Housing Authority receive time and a half for each hour of overtime. But if they’re called back to work after going home, they get a minimum of three hours per call — a clause known as call-back pay.The rules apply even if workers live on-site, as Likely does.\u003c/p>\n\u003cp>Lisa Stephenson, Richmond’s human resources director, used a street flood to illustrate why the benefit exists. “Call-back pay is when public works folks have gone home and then need to come back to respond to the flooding,” she said.\u003c/p>\n\u003cp>Likely and Wheeler frequently used this union rule to bill for routine maintenance. Lindsay said call-back pay should not apply to regular maintenance work.\u003c/p>\n\u003cp>Almost every week in the last four years, Likely charged three hours of overtime for cleaning the agency office for one hour. He also regularly charged triple the time he put in for sweeping the housing project where he lives, emptying dumpsters and assisting the agency with routine housing inspections after his normal shift.\u003c/p>\n\u003cp>Much of Likely’s overtime was done at Nevin Plaza\u003cstrong>, \u003c/strong>the housing complex where he lives, records show.\u003c/p>\n\u003cp>Wheeler, who lives at Triangle Court, appeared to regularly invoke call-back pay when he continued working after his shift ended. He stayed at work an extra half-hour and \u003ca href=\"https://www.documentcloud.org/documents/1155154-ot-vs-call-out.html#document/p1/a156549\">charged three\u003c/a> \u003ca href=\"https://www.documentcloud.org/documents/1155154-ot-vs-call-out.html#document/p1/a156549\">hours\u003c/a> of call-back time for maintenance work. It should have been billed as regular overtime.\u003c/p>\n\u003cp>And there were other questionable charges, like billing overtime for performing maintenance at different places at the same time.\u003c/p>\n\u003cp>On Feb. 17, 2012, Likely said he was inspecting an apartment while also responding to a call from 5 to 6 p.m. He \u003ca href=\"https://www.documentcloud.org/documents/1155180-jeff-likely.html#document/p1/a156461\">charged three hours of overtime\u003c/a> for each job.\u003c/p>\n\u003cp>On May 27, 2013, Likely double-billed the Housing Authority for cleaning the same apartment complex from 6 to 7 p.m., charging six hours of overtime for working one hour, according to agency records.\u003c/p>\n\u003cp>In his memo, Tim Jones said Wheeler and Likely now are limited to charging three hours of call-back pay when they receive multiple calls in the same three-hour window after hours.\u003c/p>\n\u003cp>The overtime charges violate the city’s policies, but it’s unclear whether they break any laws. That would likely depend on whether the men knowingly deceived the Housing Authority or simply misunderstood union rules, current and former prosecutors said.\u003c/p>\n\u003cp>Lindsay said there could be an explanation for Wheeler billing during his regular work hours. It's possible, he said, that Wheeler could at times have been entitled to a 5 percent pay bump per day for doing work outside his normal job description. But Wheeler was instead billing the government for full extra hours and sometimes triple the time put in.\u003c/p>\n\u003cp>At least one of the three top officials at the Housing Authority signed off on all the overtime: Tim Jones, Kathleen Jones or William Bounthon, a manager in the Section 8 department.\u003c/p>\n\u003cp>In February, \u003ca href=\"http://cironline.org/projects/subsidized-squalor\">a CIR investigation\u003c/a> revealed a history of leadership problems at the agency and squalid living conditions for residents of its two largest housing complexes. Since then, Kathleen Jones, who is not related to Tim Jones, has been on paid leave. Likely has been out on sick leave for several weeks.\u003c/p>\n\u003cp>The city has asked HUD for permission to relocate the residents of its largest and worst complex, Hacienda. Private attorneys are working with residents to file claims for health problems and property damage.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue. It was copy edited by Nikki Frick and Christine Lee.\u003c/em> \u003cem>It was produced by an independent nonprofit, \u003cstrong>\u003ca href=\"http://cironline.org/\">The Center for Investigative Reporting\u003c/a>\u003c/strong>. Harris can be reached at aharris@cironline.org.\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"Two maintenance workers in agency charge extra hours for tasks like locking and unlocking one door.","status":"publish","parent":0,"modified":1399569786,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":42,"wordCount":1508},"headData":{"title":"Richmond Public Housing Workers Reap Thousands in Dubious Overtime Pay | KQED","description":"Two maintenance workers in agency charge extra hours for tasks like locking and unlocking one door.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"135376 http://ww2.kqed.org/news/?p=135376","disqusUrl":"https://ww2.kqed.org/news/2014/05/08/public-housing-workers-reap-thousands-in-dubious-overtime-pay/","disqusTitle":"Richmond Public Housing Workers Reap Thousands in Dubious Overtime Pay","customPermalink":"2014/05/08/richmond-public-housing-workers-reap-thousands-in-dubious-overtime-pay/","path":"/news/135376/public-housing-workers-reap-thousands-in-dubious-overtime-pay","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>By Amy Julia Harris\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_126781\" class=\"wp-caption alignnone\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/2014/02/12/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/richmondproject_832_la-2/\" rel=\"attachment wp-att-126781\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">The Hacienda public housing complex in Richmond. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Each Saturday morning, a handyman is supposed to unlock a recreation room at the Richmond public housing complex called Friendship Manor.\u003c/p>\n\u003cp>On one December day last year, Jeffery Likely said it was his job. He told his bosses he opened the rec room at 8 a.m. and closed it at 5 p.m. He charged \u003ca href=\"https://www.documentcloud.org/documents/1155141-likelyopeningfriendship.html#document/p1/a156452\">six hours of overtime\u003c/a> for locking and unlocking one door.\u003c/p>\n\u003cp>But Allen Wheeler said he did the simple task of unlocking and locking that door \u003ca href=\"https://www.documentcloud.org/documents/1155127-wheeler-opening-friendship.html#document/p1/a156450\">at nearly the same times\u003c/a> on the same day.\u003c/p>\n\u003cp>It wasn’t an isolated incident. The Richmond Housing Authority has paid tens of thousands of dollars in questionable overtime over the last four years to its two maintenance workers, a review of overtime records by The Center of Investigative Reporting has found.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>They double-billed for the same job, charged overtime during normal work hours and regularly invoked a union clause to get paid triple for hours worked.\u003c/p>\n\u003cp>Meanwhile, Likely billed the agency for hundreds of overtime hours for driving an agency vehicle despite not having a valid driver’s license. His license has been suspended on and off since September 2012, once for drunken driving after registering a blood alcohol level of 0.22, nearly three times the legal limit. It is still suspended. His aunt, Kathleen Jones, bailed him out of jail, records show. She’s the No. 2 official at the housing agency.\u003c/p>\n\u003cp>Almost 30 percent of the 2,800 hours of overtime that Wheeler billed in the last four years occurred during his normal work hours. Wheeler and Likely both charged overtime for opening or closing the rec room at nearly the same time on 10 occasions in 2013.\u003c/p>\n\u003cp>Top Richmond Housing Authority officials signed off on all the time sheets, some of which contain glaring problems. For example, nearly every day in March 2012, Wheeler \u003ca href=\"https://www.documentcloud.org/documents/1155142-ot-during-normal-work-hours.html\">charged six hours of overtime\u003c/a> for six hours of work helping with maintenance work — his job description — from 8:30 a.m. to 3 p.m. His regular shift runs from 8:30 a.m. to 4:30 p.m.\u003c/p>\n\u003cp>In the last four years, the Housing Authority paid Likely more than $67,000 in overtime. Wheeler received more than $58,000. They each make a base annual salary of $23,000 a year and live in Housing Authority apartments rent-free.\u003c/p>\n\u003cp>The totals are a sliver of the agency’s $26 million annual budget, but they highlight the persistent management troubles that have led the U.S. Department of Housing and Urban Development to label Richmond as one of the worst-run housing agencies in the country.\u003c/p>\n\u003cp>Judy Nadler, a government ethics specialist, said that in the best-case scenario, the overtime problems are the result of messy record keeping. At worst, she said, they show a pattern of abuse.\u003c/p>\n\u003cp>“When it is taxpayer money, every dollar, every penny counts,” Nadler said. “They can’t afford to have this lack of oversight.”\u003c/p>\n\u003cp>The agency is about $7 million in debt and has \u003ca href=\"http://cironline.org/reports/residents-live-filth-fear-mismanaged-bay-area-public-housing-5902\">failed to provide basic maintenance\u003c/a> to residents, who have lived among mice, mold and cockroaches. A lack of financial controls, meanwhile, allowed one top Housing Authority official to \u003ca href=\"http://cironline.org/reports/financial-abuse-mismanagement-leave-housing-agency-verge-takeover-5904\">steer contracts to his brother\u003c/a> and others to abuse agency credit cards.\u003c/p>\n\u003cp>While city officials have said the authority is getting its act together, the overtime problems underscore that the agency remains susceptible to abuse. Time sheets and other agency records show the overtime problems persisted into this year.\u003c/p>\n\u003cp>\u003cstrong>No Comment\u003c/strong>\u003c/p>\n\u003cp>Wheeler and Likely declined to comment. The Housing Authority has forbidden its employees to talk to CIR.\u003c/p>\n\u003cp>Bill Lindsay, Richmond’s city manager, said the overtime was billed incorrectly.\u003c/p>\n\u003cp>“What it has shown is that they’re pretty sloppy with how they’re filling out their time sheets,” Lindsay said. “We’re having meetings to sort all this out.”\u003c/p>\n\u003cp>The Housing Authority changed its overtime policy after CIR brought the billing problems to Lindsay's attention. In an April 23 memo, Executive Director Tim Jones banned Wheeler and Likely from receiving extra pay during their normal shifts and limited the amount of money they can charge for being called back to work.\u003c/p>\n\u003caside class=\"pullquote alignleft\"> Expert: In the best-case scenario, the overtime problems are the result of messy record keeping. At worst, they show a pattern of abuse.\u003c/aside>\n\u003cp>Likely clocked 27 hours of overtime \u003ca href=\"https://www.documentcloud.org/documents/1155143-likely-driving-all-sites.html#document/p1/a156456\">specifically for driving\u003c/a> between the agency’s apartment complexes while his license was suspended. Most of the 500-plus hours of overtime he has billed since his license was revoked require driving.\u003c/p>\n\u003cp>A valid driver’s license is one of the few job requirements for a Housing Authority maintenance worker.\u003c/p>\n\u003cfigure id=\"attachment_135407\" class=\"wp-caption alignright\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/05/likely.jpg\">\u003cimg class=\"size-thumbnail wp-image-135407\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/05/likely-300x300.jpg\" alt=\"In the last four years, the Richmond Housing Authority paid maintenance worker Jeffery Likely more than $67,000 in overtime. (Lacy Atkins/San Francisco Chronicle)\" width=\"300\" height=\"300\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">In the last four years, the Richmond Housing Authority paid maintenance worker Jeffery Likely more than $67,000 in overtime. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>From 5 to 6 p.m., Likely often finished the workday by sweeping and cleaning up around one of the five public housing complexes he maintains, according to his time sheets.\u003c/p>\n\u003cp>Each time, he got paid for three hours of work.\u003c/p>\n\u003cp>Normally, workers at the Richmond Housing Authority receive time and a half for each hour of overtime. But if they’re called back to work after going home, they get a minimum of three hours per call — a clause known as call-back pay.The rules apply even if workers live on-site, as Likely does.\u003c/p>\n\u003cp>Lisa Stephenson, Richmond’s human resources director, used a street flood to illustrate why the benefit exists. “Call-back pay is when public works folks have gone home and then need to come back to respond to the flooding,” she said.\u003c/p>\n\u003cp>Likely and Wheeler frequently used this union rule to bill for routine maintenance. Lindsay said call-back pay should not apply to regular maintenance work.\u003c/p>\n\u003cp>Almost every week in the last four years, Likely charged three hours of overtime for cleaning the agency office for one hour. He also regularly charged triple the time he put in for sweeping the housing project where he lives, emptying dumpsters and assisting the agency with routine housing inspections after his normal shift.\u003c/p>\n\u003cp>Much of Likely’s overtime was done at Nevin Plaza\u003cstrong>, \u003c/strong>the housing complex where he lives, records show.\u003c/p>\n\u003cp>Wheeler, who lives at Triangle Court, appeared to regularly invoke call-back pay when he continued working after his shift ended. He stayed at work an extra half-hour and \u003ca href=\"https://www.documentcloud.org/documents/1155154-ot-vs-call-out.html#document/p1/a156549\">charged three\u003c/a> \u003ca href=\"https://www.documentcloud.org/documents/1155154-ot-vs-call-out.html#document/p1/a156549\">hours\u003c/a> of call-back time for maintenance work. It should have been billed as regular overtime.\u003c/p>\n\u003cp>And there were other questionable charges, like billing overtime for performing maintenance at different places at the same time.\u003c/p>\n\u003cp>On Feb. 17, 2012, Likely said he was inspecting an apartment while also responding to a call from 5 to 6 p.m. He \u003ca href=\"https://www.documentcloud.org/documents/1155180-jeff-likely.html#document/p1/a156461\">charged three hours of overtime\u003c/a> for each job.\u003c/p>\n\u003cp>On May 27, 2013, Likely double-billed the Housing Authority for cleaning the same apartment complex from 6 to 7 p.m., charging six hours of overtime for working one hour, according to agency records.\u003c/p>\n\u003cp>In his memo, Tim Jones said Wheeler and Likely now are limited to charging three hours of call-back pay when they receive multiple calls in the same three-hour window after hours.\u003c/p>\n\u003cp>The overtime charges violate the city’s policies, but it’s unclear whether they break any laws. That would likely depend on whether the men knowingly deceived the Housing Authority or simply misunderstood union rules, current and former prosecutors said.\u003c/p>\n\u003cp>Lindsay said there could be an explanation for Wheeler billing during his regular work hours. It's possible, he said, that Wheeler could at times have been entitled to a 5 percent pay bump per day for doing work outside his normal job description. But Wheeler was instead billing the government for full extra hours and sometimes triple the time put in.\u003c/p>\n\u003cp>At least one of the three top officials at the Housing Authority signed off on all the overtime: Tim Jones, Kathleen Jones or William Bounthon, a manager in the Section 8 department.\u003c/p>\n\u003cp>In February, \u003ca href=\"http://cironline.org/projects/subsidized-squalor\">a CIR investigation\u003c/a> revealed a history of leadership problems at the agency and squalid living conditions for residents of its two largest housing complexes. Since then, Kathleen Jones, who is not related to Tim Jones, has been on paid leave. Likely has been out on sick leave for several weeks.\u003c/p>\n\u003cp>The city has asked HUD for permission to relocate the residents of its largest and worst complex, Hacienda. Private attorneys are working with residents to file claims for health problems and property damage.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue. It was copy edited by Nikki Frick and Christine Lee.\u003c/em> \u003cem>It was produced by an independent nonprofit, \u003cstrong>\u003ca href=\"http://cironline.org/\">The Center for Investigative Reporting\u003c/a>\u003c/strong>. Harris can be reached at aharris@cironline.org.\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/135376/public-housing-workers-reap-thousands-in-dubious-overtime-pay","authors":["217"],"programs":["news_6944"],"categories":["news_6266"],"tags":["news_3921","news_152","news_854","news_5813","news_579","news_5771"],"featImg":"news_126781","label":"news_6944"},"news_129225":{"type":"posts","id":"news_129225","meta":{"index":"posts_1591205157","site":"news","id":"129225","score":null,"sort":[1394737916000]},"guestAuthors":[],"slug":"richmond-city-council-votes-to-vacate-troubled-public-housing-complex","title":"Richmond City Council Votes to Vacate Troubled Public Housing Complex ","publishDate":1394737916,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cfigure id=\"attachment_126781\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Richmond city officials have voted to relocate about 130 residents of the troubled Hacienda housing project, a complex at the center of a recent probe by The Center for Investigative Reporting that uncovered a panoply of health and safety threats, including rampant vermin and mold.\u003c/p>\n\u003cp>The Richmond City Council, meeting Wednesday night as the city's housing authority commission, started a marathon session hearing the results of recent inspections of the city's public housing, with a special emphasis on Hacienda.\u003c/p>\n\u003cp>[contextly_sidebar id=\"2bc9bad96313ea0f1b30cbbf5a2fba92\"]\u003c/p>\n\u003cp>Michael Petragallo of Sterling Management, an inspection firm that the Richmond Housing Authority retained to assess conditions in its buildings, said he had several concerns about conditions there, especially considering that the project is designed to serve senior citizens. He noted the complex's elevators are \"non-operational\" and that latches on security bars over windows on the ground floor are corroded and don't function properly.\u003c/p>\n\u003cp>Petragallo also noted a host of other problems disclosed in CIR's reporting, including serious roof leaks that have forced the housing authority to leave nearly all top-floor units vacant, unsecured trash chutes that pose a falling hazard, widespread evidence of excessive moisture, windows that don't open, and a \"serious and persistent\" infestation of cockroaches and mice.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Richmond Housing Authority Executive Director Tim Jones, the principal target of residents' criticism of conditions throughout the city's public complexes, told the council that he had invited the Contra Costa County Vector Control District to assess pest infestations at Hacienda. He said a preliminary inspection involving 43 apartments had found 21 with live adult cockroaches, five with cockroaches in the nymph state, 11 with dead cockroaches, seven with mice and one with bedbugs.\u003c/p>\n\u003cp>Jones also reported on results of a citywide survey of public housing residents that found 83 percent of respondents had contacted the agency about maintenance issues in the past three years. Although 85 percent said the authority or contractors had responded to the requests, just 55 percent said the problems had been resolved. Jones conceded the low number of issues resolved indicated the agency has been ineffective at dealing with maintenance requests.\u003c/p>\n\u003cp>\"In all honesty, that number should be well above 95, 96, 97 percent,\" Jones said. \"Otherwise we're not doing our job.\"\u003c/p>\n\u003cp>Given the problems at Hacienda, the council voted to vacate the premises and relocate all 130 or so residents to federally subsidized Section 8 housing units. The Center for Investigative Reporting's Amy Julia Harris was at the meeting and said many details of the relocation have yet to be settled:\u003c/p>\n\u003cblockquote>\u003cp>There's still not an exact timeline for when (the relocation) will happen, but the city manager is coming up with a relocation plan in the next two weeks, and also with a plan for how to pay for all of this. The Housing Authority Executive Director, Tim Jones, has said that moving everyone out will cost about $489,000 and they don't expect the federal government to pay for all this, and the Richmond Housing Authority is $7 million in debt, so the city would ultimately foot the bill for this relocation plan.\u003c/p>\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>After hearing hours of public testimony, the council also held a no-confidence vote in Tim Jones and another senior housing authority official, Kathleen Jones (the Joneses are not related). That motion needed a majority of the nine-member commission and failed with three yes votes, two no votes and two abstentions.\u003c/p>\n\n","blocks":[],"excerpt":"Officials still need to decide on when they'll move about 130 senior and disabled residents. ","status":"publish","parent":0,"modified":1398474608,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":13,"wordCount":623},"headData":{"title":"Richmond City Council Votes to Vacate Troubled Public Housing Complex | KQED","description":"Officials still need to decide on when they'll move about 130 senior and disabled residents. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"129225 http://ww2.kqed.org/news/?p=129225","disqusUrl":"https://ww2.kqed.org/news/2014/03/13/richmond-city-council-votes-to-vacate-troubled-public-housing-complex/","disqusTitle":"Richmond City Council Votes to Vacate Troubled Public Housing Complex ","customPermalink":"2014/03/13/richmond-city-council-holds-no-confidence-on-housing-agency/","path":"/news/129225/richmond-city-council-votes-to-vacate-troubled-public-housing-complex","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_126781\" class=\"wp-caption aligncenter\" style=\"max-width: 640px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\"size-medium wp-image-126781\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle) \" width=\"640\" height=\"426\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Richmond city officials have voted to relocate about 130 residents of the troubled Hacienda housing project, a complex at the center of a recent probe by The Center for Investigative Reporting that uncovered a panoply of health and safety threats, including rampant vermin and mold.\u003c/p>\n\u003cp>The Richmond City Council, meeting Wednesday night as the city's housing authority commission, started a marathon session hearing the results of recent inspections of the city's public housing, with a special emphasis on Hacienda.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Michael Petragallo of Sterling Management, an inspection firm that the Richmond Housing Authority retained to assess conditions in its buildings, said he had several concerns about conditions there, especially considering that the project is designed to serve senior citizens. He noted the complex's elevators are \"non-operational\" and that latches on security bars over windows on the ground floor are corroded and don't function properly.\u003c/p>\n\u003cp>Petragallo also noted a host of other problems disclosed in CIR's reporting, including serious roof leaks that have forced the housing authority to leave nearly all top-floor units vacant, unsecured trash chutes that pose a falling hazard, widespread evidence of excessive moisture, windows that don't open, and a \"serious and persistent\" infestation of cockroaches and mice.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Richmond Housing Authority Executive Director Tim Jones, the principal target of residents' criticism of conditions throughout the city's public complexes, told the council that he had invited the Contra Costa County Vector Control District to assess pest infestations at Hacienda. He said a preliminary inspection involving 43 apartments had found 21 with live adult cockroaches, five with cockroaches in the nymph state, 11 with dead cockroaches, seven with mice and one with bedbugs.\u003c/p>\n\u003cp>Jones also reported on results of a citywide survey of public housing residents that found 83 percent of respondents had contacted the agency about maintenance issues in the past three years. Although 85 percent said the authority or contractors had responded to the requests, just 55 percent said the problems had been resolved. Jones conceded the low number of issues resolved indicated the agency has been ineffective at dealing with maintenance requests.\u003c/p>\n\u003cp>\"In all honesty, that number should be well above 95, 96, 97 percent,\" Jones said. \"Otherwise we're not doing our job.\"\u003c/p>\n\u003cp>Given the problems at Hacienda, the council voted to vacate the premises and relocate all 130 or so residents to federally subsidized Section 8 housing units. The Center for Investigative Reporting's Amy Julia Harris was at the meeting and said many details of the relocation have yet to be settled:\u003c/p>\n\u003cblockquote>\u003cp>There's still not an exact timeline for when (the relocation) will happen, but the city manager is coming up with a relocation plan in the next two weeks, and also with a plan for how to pay for all of this. The Housing Authority Executive Director, Tim Jones, has said that moving everyone out will cost about $489,000 and they don't expect the federal government to pay for all this, and the Richmond Housing Authority is $7 million in debt, so the city would ultimately foot the bill for this relocation plan.\u003c/p>\u003c/blockquote>\n\u003cp>\u003c/p>\n\u003cp>After hearing hours of public testimony, the council also held a no-confidence vote in Tim Jones and another senior housing authority official, Kathleen Jones (the Joneses are not related). That motion needed a majority of the nine-member commission and failed with three yes votes, two no votes and two abstentions.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/129225/richmond-city-council-votes-to-vacate-troubled-public-housing-complex","authors":["222"],"programs":["news_6944"],"tags":["news_3921","news_18544","news_1775","news_854","news_5813","news_579","news_5771"],"featImg":"news_126781","label":"news_6944"},"news_127266":{"type":"posts","id":"news_127266","meta":{"index":"posts_1591205157","site":"news","id":"127266","score":null,"sort":[1393027999000]},"guestAuthors":[],"slug":"richmond-officials-take-action-amid-outcry-over-public-housing-conditions","title":"Richmond Officials Take Action Amid Outcry Over Public Housing Conditions","publishDate":1393027999,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>\u003cstrong>By Amy Julia Harris\u003cbr>\n\u003ca href=\"http://cironline.org/\" target=\"_blank\">The Center for Investigative Reporting\u003c/a>\u003c/strong>\u003c/p>\n\u003cdiv class=\"single-video\">\u003ciframe src=\"//www.youtube.com/embed/6Ye6jkqsnCU\" frameborder=\"0\" width=\"640\" height=\"360\">\u003c/iframe>\u003c/div>\n\u003cp>Richmond’s city manager has ordered inspections of all 715 public housing units in the city following an investigation that found elderly and disabled residents living in deplorable conditions.\u003c/p>\n\u003cp>City Manager Bill Lindsay also said he will fire the security firm in charge of patrolling the two worst public housing complexes. There, drug dealers and squatters have easy access, as security guards regularly stay glued to their cellphone screens and rarely patrol the properties.\u003c/p>\n\u003cp>Lindsay made the decisions just days after The Center for Investigative Reporting detailed \u003ca href=\"http://cironline.org/projects/subsidized-squalor\" target=\"_blank\">filth and vermin in Richmond Housing Authority properties\u003c/a> and the agency's failure to respond to residents' complaints. For years, tenants say, they've stayed quiet, often cowed by a fear of retribution from housing authority staff.\u003c/p>\n\u003cp>But the residents emerged in full force this week at a City Council hearing following the publication of the series. They recited horror story after horror story: Leaking sewage. Mice and cockroach infestations. Poor treatment by staff.\u003c/p>\n\u003caside class=\"pullquote alignleft\">Additional Reporting:\n\u003cdiv style=\"font-size: 12pt\">\n\u003cul>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/02/11/residents-live-in-filth-in-mismanaged-richmond-public-housing/\" target=\"_blank\">Richmond Public Housing Residents Say They’re Plagued With Filth, Vermin, Mold and Raw Sewage\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/02/12/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/\">Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover\u003c/a>\u003c/li>\n\u003c/ul>\n\u003c/div>\n\u003c/aside>\n\u003cp>In the coming weeks, an outside contractor will ask residents whether they have made maintenance requests in the past and whether staff responded. They also will ask about any current problems in residents’ apartments. CIR found numerous cases in which housing authority contractors marked problems as being fixed when they weren’t.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“The basic purpose of the inspection will be to determine whether each unit is meeting a high standard for decent, safe and sanitary housing,” Lindsay said.\u003c/p>\n\u003cp>Since 2009, Richmond has been on the federal government’s list of the worst housing agencies in the country. The agency is currently about $7 million in debt and owes the federal government $2.2 million for past contracting mistakes. The U.S. Department of Housing and Urban Development has called Tim Jones, the executive director, ineffective. HUD has \u003ca href=\"http://cironline.org/reports/financial-abuse-mismanagement-leave-housing-agency-verge-takeover-5904\" target=\"_blank\">threatened to take control\u003c/a> of the Richmond agency if it doesn’t improve its management and finances.\u003c/p>\n\u003cp>For months, Jones, who has been the executive director for almost nine years, blamed problems on his predecessor and the federal government.\u003c/p>\n\u003cp>This week, he did an abrupt about-face. Jones stared down a horde of angry residents and City Council members Tuesday night, and he apologized.\u003c/p>\n\u003cp>“To all our program participants, accept our personal and professional apologies,” he said. “There is absolutely room for improvement.”\u003c/p>\n\u003cp>The most severe problems are at Hacienda, a 150-unit high-rise in central Richmond built in 1966. The building’s foundation is splitting apart, according to federal auditors.\u003c/p>\n\u003cp>Cracks snake their way along walkways and floors. Contractors have been hired to fix the leaking roof since at least 2006, but it is still leaking, according to authority records. Black and green mold and stalactites hang from Hacienda’s sixth-floor ceiling. In its most recent inspection, nearly a fifth of the units were infested with cockroaches.\u003c/p>\n\u003cp>Jones conceded that Hacienda is uninhabitable. He said the building should be torn down because “it just doesn’t make sense to put that much money into that structure.”\u003c/p>\n\u003cfigure id=\"attachment_126444\" class=\"wp-caption alignleft\" style=\"max-width: 323px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_1661_la.jpg\">\u003cimg class=\" wp-image-126444 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_1661_la-640x426.jpg\" alt=\"Geneva Eaton says she has lost any hope that the Richmond Housing Authority will help with problems at its Hacienda apartment complex.“I wanna go someplace else, but I don’t have anywhere else to go,” she says. “They treat us like animals here.” (Lacy Atkins/San Francisco Chronicle)\" width=\"323\" height=\"215\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Geneva Eaton says she has lost any hope that the Richmond Housing Authority will help with problems at its Hacienda apartment complex.“I wanna go someplace else, but I don’t have anywhere else to go,” she says. “They treat us like animals here.” (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Jones said he is meeting with HUD soon to ask for permission to demolish or shut down Hacienda. HUD must sign off before the housing authority can give residents vouchers to find alternative housing.\u003c/p>\n\u003cp>The city said it hopes to have a plan for Hacienda’s future within three months.\u003c/p>\n\u003cp>Residents, who in the meantime continue to live amid the poor conditions, say the changes are a long time coming.\u003c/p>\n\u003cp>“It’s a travesty that they let it get this bad,” said Connie Gary, 71, a Hacienda resident. “When we complained before, it was like we didn’t exist. They just didn’t care.”\u003c/p>\n\u003cp>For five years, Gary lived in a leaky apartment on Hacienda’s top floor that was overrun with mold. She complained repeatedly and described how water seeped in from her roof and dripped on her belongings. She was forced to put pots all over her floors to catch the water. The mold was so thick, she said, that she could barely open her door. She eventually moved out after calling HUD directly.\u003c/p>\n\u003cp>City Council members expressed concern that housing authority staff were rude to tenants, making them afraid to come forward with complaints.\u003c/p>\n\u003cp>“In 2014, I would never have thought that we would have a housing authority that is predominantly African-American-supervised that would treat their own people with so much disrespect,” said Councilman\u003cstrong> \u003c/strong>Nathaniel Bates.\u003c/p>\n\u003cp>Much of the blame was pointed at Kathleen Jones, the agency’s asset operations manager. Tim Jones admitted at the hearing that he knew Kathleen Jones (the two are not related) has been disrespectful to residents. “Her delivery lacks tact,\" he said.\u003c/p>\n\u003cp>HUD auditors in the past faulted Tim Jones for not disciplining his staff. “Overall management of staff is poor and staff who do not perform adequately are not disciplined,” auditors wrote in a \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#/h\">2012 review\u003c/a>.\u003c/p>\n\u003cp>Kathleen Jones is a top official at the agency. She deals day to day with tenant issues, including lease enforcement and rent collection.\u003c/p>\n\u003cp>She did not return calls for comment. But the one time she talked to CIR, months ago, she likened her job to being “an unemancipated public slave.”\u003c/p>\n\u003cp>After the City Council meeting, Tim Jones sent an email to all his staff demanding that they be courteous to the people they are paid to serve.\u003c/p>\n\u003cfigure id=\"attachment_126781\" class=\"wp-caption alignright\" style=\"max-width: 307px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\" wp-image-126781 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\" width=\"307\" height=\"205\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>“Concerns have been expressed that Housing Authority Staff members have been verbally abusive and rude in their interactions with program participants and the general public,” Jones wrote. “Anything less than exemplary customer service will not be tolerated and will be cause for disciplinary action up to and including termination.”\u003c/p>\n\u003cp>Resident Jaycine Scott said that security has been a constant issue in Nevin Plaza, another housing authority development.\u003c/p>\n\u003cp>“We deserve safe and sanitary housing,” Scott told the City Council. “Let me address the safe aspect. It doesn’t exist. Our security guards are a joke.”\u003c/p>\n\u003cp>The company that runs security at Hacienda and Nevin Plaza, Cypress Private Security, didn’t respond to multiple requests for comment.\u003c/p>\n\u003cp>Some Richmond officials also are considering reaching out to San Francisco Mayor Ed Lee to hear how the city cleaned house after it landed on HUD’s list of troubled housing agencies. San Francisco and Richmond were the only two California cities on the list of 44 troubled agencies nationwide last year.\u003c/p>\n\u003cp>Many City Council members have wondered why the maintenance and security problems were allowed to reach a breaking point after residents had complained about the problems for years.\u003c/p>\n\u003cp>“Bring in some people who are professional, who know what they’re doing, and clean up the whole mess,” Bates said. “When you have the people who created the mess trying to clean it up, it’s going to be inadequate. If heads have to roll, so be it.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue. It was copy edited by Nikki Frick and Christine Lee.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cstrong>This story was produced by the independent, nonprofit Center for Investigative Reporting, the country’s largest investigative reporting team. For more, visit cironline.org. Harris can be reached at aharris@cironline.org.\u003c/strong>\u003c/p>\n\n","blocks":[],"excerpt":"Moves prompted by disclosures that housing agency did not respond to complaints of filth, vermin, crime.","status":"publish","parent":0,"modified":1393286191,"stats":{"hasAudio":false,"hasVideo":true,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":37,"wordCount":1366},"headData":{"title":"Richmond Officials Take Action Amid Outcry Over Public Housing Conditions | KQED","description":"Moves prompted by disclosures that housing agency did not respond to complaints of filth, vermin, crime.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"127266 http://ww2.kqed.org/news/?p=127266","disqusUrl":"https://ww2.kqed.org/news/2014/02/21/richmond-officials-take-action-amid-outcry-over-public-housing-conditions/","disqusTitle":"Richmond Officials Take Action Amid Outcry Over Public Housing Conditions","customPermalink":"2014/02/21/richmond-public-housing-authority-inspections-ordered/","path":"/news/127266/richmond-officials-take-action-amid-outcry-over-public-housing-conditions","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>By Amy Julia Harris\u003cbr>\n\u003ca href=\"http://cironline.org/\" target=\"_blank\">The Center for Investigative Reporting\u003c/a>\u003c/strong>\u003c/p>\n\u003cdiv class=\"single-video\">\u003ciframe src=\"//www.youtube.com/embed/6Ye6jkqsnCU\" frameborder=\"0\" width=\"640\" height=\"360\">\u003c/iframe>\u003c/div>\n\u003cp>Richmond’s city manager has ordered inspections of all 715 public housing units in the city following an investigation that found elderly and disabled residents living in deplorable conditions.\u003c/p>\n\u003cp>City Manager Bill Lindsay also said he will fire the security firm in charge of patrolling the two worst public housing complexes. There, drug dealers and squatters have easy access, as security guards regularly stay glued to their cellphone screens and rarely patrol the properties.\u003c/p>\n\u003cp>Lindsay made the decisions just days after The Center for Investigative Reporting detailed \u003ca href=\"http://cironline.org/projects/subsidized-squalor\" target=\"_blank\">filth and vermin in Richmond Housing Authority properties\u003c/a> and the agency's failure to respond to residents' complaints. For years, tenants say, they've stayed quiet, often cowed by a fear of retribution from housing authority staff.\u003c/p>\n\u003cp>But the residents emerged in full force this week at a City Council hearing following the publication of the series. They recited horror story after horror story: Leaking sewage. Mice and cockroach infestations. Poor treatment by staff.\u003c/p>\n\u003caside class=\"pullquote alignleft\">Additional Reporting:\n\u003cdiv style=\"font-size: 12pt\">\n\u003cul>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/02/11/residents-live-in-filth-in-mismanaged-richmond-public-housing/\" target=\"_blank\">Richmond Public Housing Residents Say They’re Plagued With Filth, Vermin, Mold and Raw Sewage\u003c/a>\u003c/li>\n\u003cli>\u003ca href=\"http://ww2.kqed.org/news/2014/02/12/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/\">Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover\u003c/a>\u003c/li>\n\u003c/ul>\n\u003c/div>\n\u003c/aside>\n\u003cp>In the coming weeks, an outside contractor will ask residents whether they have made maintenance requests in the past and whether staff responded. They also will ask about any current problems in residents’ apartments. CIR found numerous cases in which housing authority contractors marked problems as being fixed when they weren’t.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“The basic purpose of the inspection will be to determine whether each unit is meeting a high standard for decent, safe and sanitary housing,” Lindsay said.\u003c/p>\n\u003cp>Since 2009, Richmond has been on the federal government’s list of the worst housing agencies in the country. The agency is currently about $7 million in debt and owes the federal government $2.2 million for past contracting mistakes. The U.S. Department of Housing and Urban Development has called Tim Jones, the executive director, ineffective. HUD has \u003ca href=\"http://cironline.org/reports/financial-abuse-mismanagement-leave-housing-agency-verge-takeover-5904\" target=\"_blank\">threatened to take control\u003c/a> of the Richmond agency if it doesn’t improve its management and finances.\u003c/p>\n\u003cp>For months, Jones, who has been the executive director for almost nine years, blamed problems on his predecessor and the federal government.\u003c/p>\n\u003cp>This week, he did an abrupt about-face. Jones stared down a horde of angry residents and City Council members Tuesday night, and he apologized.\u003c/p>\n\u003cp>“To all our program participants, accept our personal and professional apologies,” he said. “There is absolutely room for improvement.”\u003c/p>\n\u003cp>The most severe problems are at Hacienda, a 150-unit high-rise in central Richmond built in 1966. The building’s foundation is splitting apart, according to federal auditors.\u003c/p>\n\u003cp>Cracks snake their way along walkways and floors. Contractors have been hired to fix the leaking roof since at least 2006, but it is still leaking, according to authority records. Black and green mold and stalactites hang from Hacienda’s sixth-floor ceiling. In its most recent inspection, nearly a fifth of the units were infested with cockroaches.\u003c/p>\n\u003cp>Jones conceded that Hacienda is uninhabitable. He said the building should be torn down because “it just doesn’t make sense to put that much money into that structure.”\u003c/p>\n\u003cfigure id=\"attachment_126444\" class=\"wp-caption alignleft\" style=\"max-width: 323px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_1661_la.jpg\">\u003cimg class=\" wp-image-126444 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_1661_la-640x426.jpg\" alt=\"Geneva Eaton says she has lost any hope that the Richmond Housing Authority will help with problems at its Hacienda apartment complex.“I wanna go someplace else, but I don’t have anywhere else to go,” she says. “They treat us like animals here.” (Lacy Atkins/San Francisco Chronicle)\" width=\"323\" height=\"215\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Geneva Eaton says she has lost any hope that the Richmond Housing Authority will help with problems at its Hacienda apartment complex.“I wanna go someplace else, but I don’t have anywhere else to go,” she says. “They treat us like animals here.” (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Jones said he is meeting with HUD soon to ask for permission to demolish or shut down Hacienda. HUD must sign off before the housing authority can give residents vouchers to find alternative housing.\u003c/p>\n\u003cp>The city said it hopes to have a plan for Hacienda’s future within three months.\u003c/p>\n\u003cp>Residents, who in the meantime continue to live amid the poor conditions, say the changes are a long time coming.\u003c/p>\n\u003cp>“It’s a travesty that they let it get this bad,” said Connie Gary, 71, a Hacienda resident. “When we complained before, it was like we didn’t exist. They just didn’t care.”\u003c/p>\n\u003cp>For five years, Gary lived in a leaky apartment on Hacienda’s top floor that was overrun with mold. She complained repeatedly and described how water seeped in from her roof and dripped on her belongings. She was forced to put pots all over her floors to catch the water. The mold was so thick, she said, that she could barely open her door. She eventually moved out after calling HUD directly.\u003c/p>\n\u003cp>City Council members expressed concern that housing authority staff were rude to tenants, making them afraid to come forward with complaints.\u003c/p>\n\u003cp>“In 2014, I would never have thought that we would have a housing authority that is predominantly African-American-supervised that would treat their own people with so much disrespect,” said Councilman\u003cstrong> \u003c/strong>Nathaniel Bates.\u003c/p>\n\u003cp>Much of the blame was pointed at Kathleen Jones, the agency’s asset operations manager. Tim Jones admitted at the hearing that he knew Kathleen Jones (the two are not related) has been disrespectful to residents. “Her delivery lacks tact,\" he said.\u003c/p>\n\u003cp>HUD auditors in the past faulted Tim Jones for not disciplining his staff. “Overall management of staff is poor and staff who do not perform adequately are not disciplined,” auditors wrote in a \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#/h\">2012 review\u003c/a>.\u003c/p>\n\u003cp>Kathleen Jones is a top official at the agency. She deals day to day with tenant issues, including lease enforcement and rent collection.\u003c/p>\n\u003cp>She did not return calls for comment. But the one time she talked to CIR, months ago, she likened her job to being “an unemancipated public slave.”\u003c/p>\n\u003cp>After the City Council meeting, Tim Jones sent an email to all his staff demanding that they be courteous to the people they are paid to serve.\u003c/p>\n\u003cfigure id=\"attachment_126781\" class=\"wp-caption alignright\" style=\"max-width: 307px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1.jpg\">\u003cimg class=\" wp-image-126781 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_832_la1-640x426.jpg\" alt=\"Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\" width=\"307\" height=\"205\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Steve Muccular visits his family at the Hacienda public housing complex in Richmond. The building’s security guards don’t venture up to the sixth floor, he says, so he squatted in the laundry room for months. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>“Concerns have been expressed that Housing Authority Staff members have been verbally abusive and rude in their interactions with program participants and the general public,” Jones wrote. “Anything less than exemplary customer service will not be tolerated and will be cause for disciplinary action up to and including termination.”\u003c/p>\n\u003cp>Resident Jaycine Scott said that security has been a constant issue in Nevin Plaza, another housing authority development.\u003c/p>\n\u003cp>“We deserve safe and sanitary housing,” Scott told the City Council. “Let me address the safe aspect. It doesn’t exist. Our security guards are a joke.”\u003c/p>\n\u003cp>The company that runs security at Hacienda and Nevin Plaza, Cypress Private Security, didn’t respond to multiple requests for comment.\u003c/p>\n\u003cp>Some Richmond officials also are considering reaching out to San Francisco Mayor Ed Lee to hear how the city cleaned house after it landed on HUD’s list of troubled housing agencies. San Francisco and Richmond were the only two California cities on the list of 44 troubled agencies nationwide last year.\u003c/p>\n\u003cp>Many City Council members have wondered why the maintenance and security problems were allowed to reach a breaking point after residents had complained about the problems for years.\u003c/p>\n\u003cp>“Bring in some people who are professional, who know what they’re doing, and clean up the whole mess,” Bates said. “When you have the people who created the mess trying to clean it up, it’s going to be inadequate. If heads have to roll, so be it.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue. It was copy edited by Nikki Frick and Christine Lee.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cstrong>This story was produced by the independent, nonprofit Center for Investigative Reporting, the country’s largest investigative reporting team. For more, visit cironline.org. Harris can be reached at aharris@cironline.org.\u003c/strong>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/127266/richmond-officials-take-action-amid-outcry-over-public-housing-conditions","authors":["217"],"programs":["news_6944"],"tags":["news_3921","news_18544","news_829","news_854","news_5813","news_579","news_5771","news_5814"],"featImg":"news_126781","label":"news_6944"},"news_126156":{"type":"posts","id":"news_126156","meta":{"index":"posts_1591205157","site":"news","id":"126156","score":null,"sort":[1392710466000]},"guestAuthors":[],"slug":"financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover","title":"Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover","publishDate":1392710466,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>\u003cstrong>By Amy Julia Harris\u003cbr>\nThe Center for Investigative Reporting\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_126791\" class=\"wp-caption alignright\" style=\"max-width: 640px\">\u003cimg class=\"size-medium wp-image-126791\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_3561_la-640x426.jpg\" alt=\"Tim Jones (center), executive director of the Richmond Housing Authority, looks over a housing report with Jackie Thompson, president of the Friendship Manor residents council. Friendship Manor is one five public housing complexes owned by the housing authority. (Lacy Atkins/San Francisco Chronicle)\" width=\"640\" height=\"426\">\u003cfigcaption class=\"wp-caption-text\">Tim Jones (center), executive director of the Richmond Housing Authority, looks over a housing report with Jackie Thompson, president of the Friendship Manor residents council. Friendship Manor is one five public housing complexes owned by the housing authority. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>The public housing agency in the East Bay city of Richmond has been racked by years of mismanagement, financial abuse and conflicts of interest, The Center for Investigative Reporting has found.\u003c/p>\n\u003cp>The Richmond Housing Authority is running a nearly $7 million deficit and has to repay $2.2 million for past contracting mistakes. The federal government is threatening to take control of the housing authority this year if key financial benchmarks are not met.\u003c/p>\n\u003cp>In 2012, Richmond failed to collect more than $157,000 in rent from tenants, according to the U.S. Department of Housing and Urban Development’s \u003ca href=\"https://www.documentcloud.org/documents/1015658-richmond-2012-mass-subindicator.html\" target=\"_blank\">most recent inspection\u003c/a>.\u003c/p>\n\u003cp>As its finances spiraled out of control and residents’ basic needs went ignored, the authority spent lavishly, records show.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[contextly_sidebar id=\"710c32e9e0a80855a25dd284662579aa\"]\u003c/p>\n\u003cp>Its executive director, Tim Jones, charged hundreds of dollars on meals in New York and Washington, including a roughly $400 meal at an upscale midtown Manhattan restaurant\u003cstrong> \u003c/strong>where a strip steak with truffle fries runs $41.\u003c/p>\n\u003cp>The meals cost as much as many public housing tenants pay each month in rent.\u003c/p>\n\u003cp>Jones’ pay also increased about 30 percent over three years as the authority ran up debt.\u003c/p>\n\u003cp>Meanwhile, the housing authority’s finance manager improperly used public money for personal use, putting gas and meals on the agency credit card, records show. Federal inspectors in 2012 called his financial knowledge \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p12/a144143\" target=\"_blank\">inadequate\u003c/a>, saying he routinely failed to provide basic paperwork detailing the authority’s finances. He’s still working at the agency.\u003c/p>\n\u003cp>The authority also made several late payments on the agency credit card, triggering late fees,\u003cstrong> \u003c/strong>records show.\u003c/p>\n\u003cp>HUD discovered that the No. 2 man at the agency had steered contracts to his brother and wanted him banned from doing work with the federal government. Two years later, the housing authority paid for his retirement party, violating city rules.\u003c/p>\n\u003cp>These revelations come on top of CIR’s findings of deplorable conditions for residents who occupy the authority’s two largest housing complexes. Residents there\u003cstrong> \u003c/strong>are dealing with severe rodent and insect infestations, mold-ridden walls and a slow reaction to fix basic maintenance problems like plumbing leaks and broken heaters.\u003c/p>\n\u003cp>Lax security has enabled squatters to take up residence in some of the authority’s vacant units. Richmond now ranks among the nation’s worst public housing authorities, according to federal data.\u003c/p>\n\u003cfigure id=\"attachment_126783\" class=\"wp-caption alignright\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126783 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/mice-640x426.jpg\" alt=\"Ruffus Carter disposes of dead mice and roaches caught on a sticky pad in Geneva Eaton’s apartment. Eaton sleeps with the lights on, afraid that the vermin she hears chewing through her walls will bite her in her sleep. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">Ruffus Carter disposes of dead mice and roaches caught on a sticky pad in Geneva Eaton’s apartment. Eaton sleeps with the lights on, afraid that the vermin she hears chewing through her walls will bite her in her sleep. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>To tell this story, CIR reviewed hundreds of pages of HUD audits, internal memos and report cards dating back a decade\u003cstrong> \u003c/strong>that show the troubled housing authority veering further and further out of control. Until now, the story of the housing authority’s financial abuses has not been told.\u003c/p>\n\u003cp>“The place is being badly managed, poorly managed, and something has got to change,” said Jackie Thompson, a resident who serves on the authority’s tenant advisory commission.\u003c/p>\n\u003cp>Jones has been in charge since 2005. He blames the housing authority’s troubles on his predecessor. He said the authority\u003cstrong> \u003c/strong>has cut its staff significantly, has a plan to get out of debt and is working closely with HUD to make fixes.\u003c/p>\n\u003cp>“When I arrived, we had a staff of 65,” Jones said. “Now there’s a staff of about 28. We are lean here. There is no fat.”\u003c/p>\n\u003cp>Jones did not respond to numerous requests for follow-up interviews once the extent of the authority’s financial abuses became clear.\u003c/p>\n\u003cp>Bill Lindsay, Richmond’s city manager, has asked HUD to give Jones a chance to turn the authority around.\u003c/p>\n\u003cp>“He inherited some terrible staff that he can’t unload,” he said. “He took something that was in dismal shape, and he made cuts and stopped this place from really heading for financial disaster.”\u003c/p>\n\u003cp>But the documents show how the financial problems and mismanagement have festered on Jones’ watch.\u003c/p>\n\u003cp>“The current executive director has been there approximately 6 years, but few improvements have been made,” according to a June 18, 2012, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p2/a144141\" target=\"_blank\">HUD memo\u003c/a>. “The financial condition of the authority has gotten worse by the year, and based on audit findings from as far back as 2009 … the total lack of internal controls has contributed significantly to the authority’s current condition.”\u003c/p>\n\u003cp>\u003ciframe src=\"https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/135520676&color=ff5500&auto_play=false&hide_related=false&show_artwork=true\" frameborder=\"no\" scrolling=\"no\" width=\"100%\" height=\"166\">\u003c/iframe>\u003c/p>\n\u003cp>The abuses weighed on the minds of HUD officials, who \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p13/a144144\" target=\"_blank\">wondered in memos\u003c/a> whether firing Jones would solve the problems. But the memos say that Mayor Gayle McLaughlin and the City Council likely would oppose such a move and that there was no qualified successor in the organization.\u003c/p>\n\u003cp>It’s now do-or-die for the Richmond Housing Authority.\u003c/p>\n\u003cp>After years of being warned about money and bookkeeping problems, it is being forced to overhaul its public housing operation. HUD says that so far, Richmond is making progress. But officials there have threatened to seize control of the authority if key benchmarks – such as turning in audits on time and getting out of debt – are not met this year.\u003c/p>\n\u003cp>To get out of debt and pay fines, Richmond is selling an apartment complex that was supposed to be a long-term source of funding for the agency. Officials also said they have a more permanent solution. They have a $65 million plan to refurbish four of the authority’s five public housing complexes and turn them over to private management.\u003c/p>\n\u003cp>The fate of its worst complex, Hacienda, is still undecided.\u003c/p>\n\u003cp>\u003cstrong>Improper contracts\u003c/strong>\u003c/p>\n\u003cp>The Richmond Housing Authority gets about $26 million a year from the federal government to provide safe and decent housing for the needy. In addition to its 715 housing units for poor, elderly and disabled residents, the authority provides Section 8 vouchers to 1,750 Richmond residents who can use these subsidies to pay rent anywhere in the city.\u003c/p>\n\u003cp>In 2005, the authority\u003cstrong> \u003c/strong>was in trouble.\u003c/p>\n\u003cp>The executive director lacked basic skills, its files were in shambles and staff couldn’t carry out rudimentary bookkeeping, \u003ca href=\"https://www.documentcloud.org/documents/846796-rha-doc-6-richmond-moa-part-b-2005-2.html\" target=\"_blank\">documents show\u003c/a>. Federal auditors swooped in and came up with a 250-point plan on how to turn around the agency. One of their solutions: Hire a qualified executive director.\u003c/p>\n\u003cfigure id=\"attachment_126785\" class=\"wp-caption alignleft\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126785 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/jones-640x426.jpg\" alt=\"Richmond Housing Authority Executive Director Tim Jones hands out copies of notes from a previous meeting to residential council leaders from the city’s public housing properties. Jones blames years of federal funding cuts for the problems plaguing the authority. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">Richmond Housing Authority Executive Director Tim Jones hands out copies of notes from a previous meeting to residential council leaders from the city’s public housing properties. Jones blames years of federal funding cuts for the problems plaguing the authority. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Richmond brought in Jones, the Oakland Housing Authority’s housing management director, to fix the broken agency. For a few years, it looked like he’d turned the place around. Employees got basic training. A new activist mayor,\u003cstrong> \u003c/strong>McLaughlin, made economic injustice a rallying cry.\u003c/p>\n\u003cp>Then\u003cstrong> \u003c/strong>HUD got a tip that something was amiss.\u003c/p>\n\u003cp>Manuel Rosario, Jones’ No. 2 man at the agency, had steered $61,000 in contracts to his brother in 2008 and 2009, \u003ca href=\"http://www.hud.gov/offices/oig/reports/files/ig0991020.pdf\"> HUD\u003c/a>\u003ca href=\"http://www.hud.gov/offices/oig/reports/files/ig0991020.pdf\" target=\"_blank\">’s inspector general found.\u003c/a> Rosario sat on a committee that gave his brother’s company an inspection contract. Months later, the contract was renewed for a year even though it didn’t have an option to be extended.\u003c/p>\n\u003cp>Rosario, HUD documents say, also arranged for his brother to get more housing authority work. Jones was supposed to sign off on these documents. But he didn’t.\u003c/p>\n\u003cp>In a properly run system, the absence of these basic functions would have raised red flags. HUD wanted Rosario banned from working with the federal government in 2009. Jones wouldn’t say whether he fired Rosario, but the agency did pay for his retirement pizza party with taxpayer funds, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144421\" target=\"_blank\">records show\u003c/a>. City policies prohibit spending public money on these kinds of events. It’s unclear from the records how much the party cost.\u003c/p>\n\u003cp>Rosario could not be reached for comment.\u003c/p>\n\u003cp>In total, the federal investigation found the agency had misspent $2.4 million on contracts over the previous decade. While some of that activity occurred under the previous leadership, the report uncovered a host of misdeeds by the new management team.\u003c/p>\n\u003cp>The authority messed up its competitive bidding process for contracts, and it approved payments to contractors without proof that the work had been done.\u003c/p>\n\u003cp>HUD trained authority staff on how to write and manage contracts. Jones, meanwhile, began overseeing contracts. But the problems continued. In 2012, seven out of 25 housing authority payments \u003ca href=\"http://www.ci.richmond.ca.us/DocumentCenter/View/27344\" target=\"_blank\">reviewed by auditors\u003c/a> didn’t have documents that backed up the work that was done.\u003c/p>\n\u003cp>“The executive director claims he is now the procurement officer, but despite attending procurement training, he lacks the procurement knowledge required to comply with requirements and disregards many requirements,” according to a 2012 \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#/h\" target=\"_blank\">internal HUD memo.\u003c/a>\u003c/p>\n\u003cp>Jones,\u003cstrong> \u003c/strong>who by this point had been on the job for more than six years, continued to blame the previous administration for\u003cstrong> \u003c/strong>the breakdown in contracts. “We’re trying to find a way to fix it,” he said\u003cstrong> \u003c/strong>in an interview with CIR.\u003c/p>\n\u003cp>The housing authority is in the process of repaying $2.2 million for its contracting\u003cstrong> \u003c/strong>mistakes. It made its first payment in July. The agency told HUD that\u003cstrong> \u003c/strong>the payments would “severely undermine the Housing Authority’s fiscal stability.”\u003c/p>\n\u003cp>\u003cstrong>Excessive expenses\u003c/strong>\u003c/p>\n\u003cp>HUD delivers an annual\u003cstrong> \u003c/strong>report card on each of the more than 4,000 housing agencies across the country. And Richmond’s low marks have placed it among the nation’s worst housing authorities every year since 2009.\u003c/p>\n\u003cp>The Richmond authority repeatedly has missed its deadlines to file annual financial reports with HUD.\u003cstrong> \u003c/strong>If it had turned in the audits on time, federal officials would have\u003cstrong> \u003c/strong>seen sooner that Richmond was running out of money.\u003c/p>\n\u003cp>The agency has overspent its budget\u003cstrong> \u003c/strong>nearly every year since 2007. Instead of making ends meet, the housing authority regularly went to the city to help pay its workers’ salaries, gradually piling up debts.\u003c/p>\n\u003cp>After Richmond got low financial marks again in 2011,\u003cstrong> \u003c/strong>HUD sent in a team of specialists.\u003c/p>\n\u003cp>The specialists found that as the housing authority was going deeper into a financial hole, top officials were loading up the expense accounts.\u003c/p>\n\u003cfigure id=\"attachment_126786\" class=\"wp-caption alignright\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126786 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/listen-640x426.jpg\" alt=\"John Oliver, 76, a 10-year Nevin Plaza resident, listens as Richmond Housing Authority Executive Director Tim Jones explains issues at a Housing Advisory Commission meeting Oct. 22, 2013. Residents say their pleas for basic maintenance often are ignored by officials paid to provide services to the poor. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">John Oliver, 76, a 10-year Nevin Plaza resident, listens as Richmond Housing Authority Executive Director Tim Jones explains issues at a Housing Advisory Commission meeting Oct. 22, 2013. Residents say their pleas for basic maintenance often are ignored by officials paid to provide services to the poor. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>On a trip to New York in November 2009, Jones got the authority to pay for a $417.34 meal at Fabio Piccolo Fiore, a high-end Italian restaurant, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144149\" target=\"_blank\">HUD documents show\u003c/a>. In Washington, he had taxpayers fund $130.60 and $279.90 meals at an upscale soul-food restaurant called Georgia Brown’s in 2008 and 2010.\u003c/p>\n\u003cp>HUD found the charges to be excessive, according to a review that stretched from 2008 to 2011. In addition to charging the meals, Jones appears to have billed taxpayers a $40 stipend each day he traveled, records show. Government officials are supposed to limit their meals to the per diem costs, so they shouldn’t be charging meals at all.\u003c/p>\n\u003cp>Jones also charged taxpayers for meals closer to home. He took his\u003cstrong> \u003c/strong>staff to the Italian restaurant Salute E Vita, which overlooks the Richmond marina, three times in three weeks, racking up tabs as high as $195.\u003cstrong> \u003c/strong>In the three years reviewed by\u003cstrong> \u003c/strong>auditors, Jones charged 23 meals from this restaurant at an average of about $80 a meal, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144423\">H\u003c/a>\u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144423\" target=\"_blank\">UD records show\u003c/a>.\u003c/p>\n\u003cp>The City of Richmond’s policy specifically prohibits employees from expensing work lunches with other city employees.\u003c/p>\n\u003cp>Jones approved all his own credit card charges with no outside oversight. “There were no internal controls to ensure that such activity does not occur,” auditors wrote. Jones declined to comment on the credit cards.\u003c/p>\n\u003cp>One of the few people who could have\u003cstrong> \u003c/strong>spotted the abuse was the finance manager. But he also was abusing his credit card, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144424\" target=\"_blank\">documents show\u003c/a>.\u003c/p>\n\u003cp>Tony Taplin, the housing authority’s finance manager, used the card to fix his car, fill it with gas and buy personal meals. The city said all unauthorized purchases were eventually repaid.\u003c/p>\n\u003cp>Taplin didn’t respond to requests for comment.\u003c/p>\n\u003cp>The housing authority also catered its Board of Commissioners meetings, which consist of the City Council and advisory commission members. One catering bill in 2008 came to $2,142.24.\u003c/p>\n\u003cp>City officials have since canceled the agency credit cards.\u003c/p>\n\u003caside class=\"pullquote alignleft\">After the housing authority first was labeled one of the worst in the country, Jones made $205,000 in salary and benefits.\u003c/aside>\n\u003cp>As the finances worsened, Jones’ salary kept rising. The city’s community and economic development director gave Jones a total of 31 percent in raises from 2008 to 2011, at a time when the agency didn’t have enough money to make payroll, HUD auditors found. Auditors described the raises as aggressive.\u003c/p>\n\u003cp>In the year after the housing authority first was labeled one of the worst in the country, Jones made $205,000 in salary and benefits, according to a survey four years ago\u003cstrong> \u003c/strong>of\u003cstrong> \u003c/strong>housing authority executives in California. He was in the top third of the highest-paid housing heads in the state, according to the HUD survey.\u003c/p>\n\u003cp>His pay since has dropped as the housing authority’s budget has gone down. In 2012, he made almost $187,000 a year in salary and benefits, according to city payroll records. HUD no longer ranks executive director pay.\u003c/p>\n\u003cp>In 2012, the agency ran $5.8 million into the red. By 2013, it owed the city almost $7 million.\u003c/p>\n\u003cp>Jones would not answer questions about his pay or his expenses.\u003c/p>\n\u003cp>He said the agency’s finances are getting better. “Our mission is our mission. It can be done as long as we’re trending north,” he said.\u003c/p>\n\u003cp>HUD found problems beyond the staff. Its inspectors faulted the board, which includes the mayor, for allowing the agency to rack up debt year after year.\u003c/p>\n\u003cp>“The Board of Commissioners do not appear to have sufficient knowledge of Housing Authority operations, programs, financial condition, or activities, and as a result, have not provided proper oversight of the Executive Director,” according to a \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p11/a144157\" target=\"_blank\">2013 HUD document\u003c/a>.\u003c/p>\n\u003caside>\u003ca href=\"//cironline.org/richmondhousing/partner?partnername=KQED\" target=\"_blank\">\u003cimg src=\"http://u.s.kqed.net/2014/02/14/CIRsmall.png\" alt=\"\" align=\"middle\">\u003c/a>\u003cbr>\nThis story was produced by The Center for Investigative Reporting in partnership with the San Francisco Chronicle and KQED. \u003ca href=\"http://cironline.org/richmondhousing/partner?partnername=KQED\" target=\"_blank\">Learn more about CIR's work.\u003c/a>\u003c/aside>\n\u003cp>The executive director reports directly to the city manager. The City Council occupies seven seats on the nine-member authority board. An advisory board of residents and community members can make recommendations. And HUD inspectors audit and inspect the housing units annually.\u003c/p>\n\u003cp>Lindsay took over the housing authority’s finances in 2012. McLaughlin, who as mayor serves as board chairwoman, said she was not aware of the financial abuses at the agency or Jones’ pay increases.\u003c/p>\n\u003cp>She said once Richmond completes the sale of one of its buildings, it will be debt-free and off HUD’s troubled list. She also pointed the finger at HUD for cutting public housing budgets.\u003c/p>\n\u003cp>“HUD needs to realize that the federal government is being negligent in its responsibility to provide public housing funds for cities that have experienced decades of economic injustices,” she said.\u003c/p>\n\u003cp>When later confronted with questions about Jones’ expenses and pay, McLaughlin deferred to Lindsay.\u003c/p>\n\u003cp>There is only one other housing authority in California that is currently on the troubled list: San Francisco. After it was labeled troubled, Mayor Ed Lee cleaned house. He replaced most of the members of the board of commissioners and hired a new executive director.\u003c/p>\n\u003cp>There has been no such change in Richmond.\u003c/p>\n\u003cp>\u003cstrong>Troubles with rent collection \u003c/strong>\u003c/p>\n\u003cp>Richmond’s most recent federal report card is its worst yet.\u003c/p>\n\u003cp>Housing agencies are rated on a 100-point system, and Richmond got a 47 on its \u003ca href=\"https://www.documentcloud.org/documents/1015477-richmonds-federal-scorecard.html\" target=\"_blank\">report released in 2013\u003c/a>. Anything below 60 is failing. In addition to financial problems, HUD gave the authority failing marks for its\u003cstrong> \u003c/strong>management.\u003c/p>\n\u003cp>The housing authority is essentially a landlord: It’s supposed to collect tenants’ rent, ensure properties aren’t in disrepair and make sure that people in public housing qualify for the subsidy. But hundreds of thousands of dollars of rent has gone uncollected. The authority also has fallen behind on checking residents’ incomes.\u003c/p>\n\u003cp>Last year, the Richmond Housing Authority was one of the only agencies in California that hadn’t completed the minimum number of income checks for residents, \u003ca href=\"https://www.documentcloud.org/documents/1015709-delinquency-report-9aph-ph-20131108-6.html\" target=\"_blank\">according to federal data\u003c/a>. Without checking these finances, tenants could be charged too much rent, or they\u003cstrong> \u003c/strong>might\u003cstrong> \u003c/strong>make too much money to qualify for public housing.\u003c/p>\n\u003cp>The dysfunction trickles down to tenants living in the housing projects.\u003c/p>\n\u003cp>Residents say the agency routinely\u003cstrong> \u003c/strong>misplaces their checks and slaps residents with a $25 late fee even when they pay on time. For residents on a fixed income, they say that can mean five meals.\u003c/p>\n\u003cfigure id=\"attachment_126784\" class=\"wp-caption alignleft\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126784 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/hasnat-640x418.jpg\" alt=\"Juanita Hasnat, 47, cleans a wound on her leg in her Nevin Plaza apartment. Hasnat, whose legs were amputated after she contracted the flesh-eating bacteria MRSA, gave herself sponge baths out of her bathroom sink for months because her bathtub didn’t have a safety bar. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"251\">\u003cfigcaption class=\"wp-caption-text\">Juanita Hasnat, 47, cleans a wound on her leg in her Nevin Plaza apartment. Hasnat, whose legs were amputated after she contracted the flesh-eating bacteria MRSA, gave herself sponge baths out of her bathroom sink for months because her bathtub didn’t have a safety bar. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Juanita Hasnat is a double amputee and former nurse. She has lived in Richmond public housing for more than three years. She said she’s paid her $233-a-month rent on time each month since she moved in. But last month and this month, she got a note from the housing agency that she was late on rent\u003cstrong> \u003c/strong>and had to pay a penalty.\u003c/p>\n\u003cp>“If your people put it in late, it’s not on me,” Hasnat said at a public meeting in January.\u003c/p>\n\u003cp>Jones told her that he’d look into the issue and, if Hasnat was correct, he’d give her an apology in writing.\u003c/p>\n\u003cp>The Housing Advisory Commission, a group of tenants and community members that airs resident complaints, repeatedly has brought up the late rent issue to no avail.\u003c/p>\n\u003cp>“It’s management,” said Commissioner Sylvia Gray-White. “They don’t seem to have a clue what they’re doing.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue and Mark Katches. It was copy edited by Nikki Frick and Christine Lee.\u003c/em>\u003c/p>\n\u003cp>\u003cstrong>This story was produced by the independent, nonprofit Center for Investigative Reporting, the country’s largest investigative reporting team. For more, visit cironline.org. Harris can be reached at aharris@cironline.org.\u003c/strong>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp> \u003c/p>\n\n","blocks":[],"excerpt":"Executive director spent lavishly, including a $400 meal, as residents' needs were continually ignored.","status":"publish","parent":0,"modified":1392765167,"stats":{"hasAudio":true,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":92,"wordCount":3268},"headData":{"title":"Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover | KQED","description":"Executive director spent lavishly, including a $400 meal, as residents' needs were continually ignored.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"126156 http://ww2.kqed.org/news/?p=126156","disqusUrl":"https://ww2.kqed.org/news/2014/02/18/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/","disqusTitle":"Financial Abuse, Mismanagement Leave Richmond Housing Agency Near Takeover","customPermalink":"2014/02/12/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover/","path":"/news/126156/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cstrong>By Amy Julia Harris\u003cbr>\nThe Center for Investigative Reporting\u003c/strong>\u003c/p>\n\u003cfigure id=\"attachment_126791\" class=\"wp-caption alignright\" style=\"max-width: 640px\">\u003cimg class=\"size-medium wp-image-126791\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/richmondproject_3561_la-640x426.jpg\" alt=\"Tim Jones (center), executive director of the Richmond Housing Authority, looks over a housing report with Jackie Thompson, president of the Friendship Manor residents council. Friendship Manor is one five public housing complexes owned by the housing authority. (Lacy Atkins/San Francisco Chronicle)\" width=\"640\" height=\"426\">\u003cfigcaption class=\"wp-caption-text\">Tim Jones (center), executive director of the Richmond Housing Authority, looks over a housing report with Jackie Thompson, president of the Friendship Manor residents council. Friendship Manor is one five public housing complexes owned by the housing authority. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>The public housing agency in the East Bay city of Richmond has been racked by years of mismanagement, financial abuse and conflicts of interest, The Center for Investigative Reporting has found.\u003c/p>\n\u003cp>The Richmond Housing Authority is running a nearly $7 million deficit and has to repay $2.2 million for past contracting mistakes. The federal government is threatening to take control of the housing authority this year if key financial benchmarks are not met.\u003c/p>\n\u003cp>In 2012, Richmond failed to collect more than $157,000 in rent from tenants, according to the U.S. Department of Housing and Urban Development’s \u003ca href=\"https://www.documentcloud.org/documents/1015658-richmond-2012-mass-subindicator.html\" target=\"_blank\">most recent inspection\u003c/a>.\u003c/p>\n\u003cp>As its finances spiraled out of control and residents’ basic needs went ignored, the authority spent lavishly, records show.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Its executive director, Tim Jones, charged hundreds of dollars on meals in New York and Washington, including a roughly $400 meal at an upscale midtown Manhattan restaurant\u003cstrong> \u003c/strong>where a strip steak with truffle fries runs $41.\u003c/p>\n\u003cp>The meals cost as much as many public housing tenants pay each month in rent.\u003c/p>\n\u003cp>Jones’ pay also increased about 30 percent over three years as the authority ran up debt.\u003c/p>\n\u003cp>Meanwhile, the housing authority’s finance manager improperly used public money for personal use, putting gas and meals on the agency credit card, records show. Federal inspectors in 2012 called his financial knowledge \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p12/a144143\" target=\"_blank\">inadequate\u003c/a>, saying he routinely failed to provide basic paperwork detailing the authority’s finances. He’s still working at the agency.\u003c/p>\n\u003cp>The authority also made several late payments on the agency credit card, triggering late fees,\u003cstrong> \u003c/strong>records show.\u003c/p>\n\u003cp>HUD discovered that the No. 2 man at the agency had steered contracts to his brother and wanted him banned from doing work with the federal government. Two years later, the housing authority paid for his retirement party, violating city rules.\u003c/p>\n\u003cp>These revelations come on top of CIR’s findings of deplorable conditions for residents who occupy the authority’s two largest housing complexes. Residents there\u003cstrong> \u003c/strong>are dealing with severe rodent and insect infestations, mold-ridden walls and a slow reaction to fix basic maintenance problems like plumbing leaks and broken heaters.\u003c/p>\n\u003cp>Lax security has enabled squatters to take up residence in some of the authority’s vacant units. Richmond now ranks among the nation’s worst public housing authorities, according to federal data.\u003c/p>\n\u003cfigure id=\"attachment_126783\" class=\"wp-caption alignright\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126783 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/mice-640x426.jpg\" alt=\"Ruffus Carter disposes of dead mice and roaches caught on a sticky pad in Geneva Eaton’s apartment. Eaton sleeps with the lights on, afraid that the vermin she hears chewing through her walls will bite her in her sleep. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">Ruffus Carter disposes of dead mice and roaches caught on a sticky pad in Geneva Eaton’s apartment. Eaton sleeps with the lights on, afraid that the vermin she hears chewing through her walls will bite her in her sleep. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>To tell this story, CIR reviewed hundreds of pages of HUD audits, internal memos and report cards dating back a decade\u003cstrong> \u003c/strong>that show the troubled housing authority veering further and further out of control. Until now, the story of the housing authority’s financial abuses has not been told.\u003c/p>\n\u003cp>“The place is being badly managed, poorly managed, and something has got to change,” said Jackie Thompson, a resident who serves on the authority’s tenant advisory commission.\u003c/p>\n\u003cp>Jones has been in charge since 2005. He blames the housing authority’s troubles on his predecessor. He said the authority\u003cstrong> \u003c/strong>has cut its staff significantly, has a plan to get out of debt and is working closely with HUD to make fixes.\u003c/p>\n\u003cp>“When I arrived, we had a staff of 65,” Jones said. “Now there’s a staff of about 28. We are lean here. There is no fat.”\u003c/p>\n\u003cp>Jones did not respond to numerous requests for follow-up interviews once the extent of the authority’s financial abuses became clear.\u003c/p>\n\u003cp>Bill Lindsay, Richmond’s city manager, has asked HUD to give Jones a chance to turn the authority around.\u003c/p>\n\u003cp>“He inherited some terrible staff that he can’t unload,” he said. “He took something that was in dismal shape, and he made cuts and stopped this place from really heading for financial disaster.”\u003c/p>\n\u003cp>But the documents show how the financial problems and mismanagement have festered on Jones’ watch.\u003c/p>\n\u003cp>“The current executive director has been there approximately 6 years, but few improvements have been made,” according to a June 18, 2012, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p2/a144141\" target=\"_blank\">HUD memo\u003c/a>. “The financial condition of the authority has gotten worse by the year, and based on audit findings from as far back as 2009 … the total lack of internal controls has contributed significantly to the authority’s current condition.”\u003c/p>\n\u003cp>\u003ciframe src=\"https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/135520676&color=ff5500&auto_play=false&hide_related=false&show_artwork=true\" frameborder=\"no\" scrolling=\"no\" width=\"100%\" height=\"166\">\u003c/iframe>\u003c/p>\n\u003cp>The abuses weighed on the minds of HUD officials, who \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p13/a144144\" target=\"_blank\">wondered in memos\u003c/a> whether firing Jones would solve the problems. But the memos say that Mayor Gayle McLaughlin and the City Council likely would oppose such a move and that there was no qualified successor in the organization.\u003c/p>\n\u003cp>It’s now do-or-die for the Richmond Housing Authority.\u003c/p>\n\u003cp>After years of being warned about money and bookkeeping problems, it is being forced to overhaul its public housing operation. HUD says that so far, Richmond is making progress. But officials there have threatened to seize control of the authority if key benchmarks – such as turning in audits on time and getting out of debt – are not met this year.\u003c/p>\n\u003cp>To get out of debt and pay fines, Richmond is selling an apartment complex that was supposed to be a long-term source of funding for the agency. Officials also said they have a more permanent solution. They have a $65 million plan to refurbish four of the authority’s five public housing complexes and turn them over to private management.\u003c/p>\n\u003cp>The fate of its worst complex, Hacienda, is still undecided.\u003c/p>\n\u003cp>\u003cstrong>Improper contracts\u003c/strong>\u003c/p>\n\u003cp>The Richmond Housing Authority gets about $26 million a year from the federal government to provide safe and decent housing for the needy. In addition to its 715 housing units for poor, elderly and disabled residents, the authority provides Section 8 vouchers to 1,750 Richmond residents who can use these subsidies to pay rent anywhere in the city.\u003c/p>\n\u003cp>In 2005, the authority\u003cstrong> \u003c/strong>was in trouble.\u003c/p>\n\u003cp>The executive director lacked basic skills, its files were in shambles and staff couldn’t carry out rudimentary bookkeeping, \u003ca href=\"https://www.documentcloud.org/documents/846796-rha-doc-6-richmond-moa-part-b-2005-2.html\" target=\"_blank\">documents show\u003c/a>. Federal auditors swooped in and came up with a 250-point plan on how to turn around the agency. One of their solutions: Hire a qualified executive director.\u003c/p>\n\u003cfigure id=\"attachment_126785\" class=\"wp-caption alignleft\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126785 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/jones-640x426.jpg\" alt=\"Richmond Housing Authority Executive Director Tim Jones hands out copies of notes from a previous meeting to residential council leaders from the city’s public housing properties. Jones blames years of federal funding cuts for the problems plaguing the authority. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">Richmond Housing Authority Executive Director Tim Jones hands out copies of notes from a previous meeting to residential council leaders from the city’s public housing properties. Jones blames years of federal funding cuts for the problems plaguing the authority. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Richmond brought in Jones, the Oakland Housing Authority’s housing management director, to fix the broken agency. For a few years, it looked like he’d turned the place around. Employees got basic training. A new activist mayor,\u003cstrong> \u003c/strong>McLaughlin, made economic injustice a rallying cry.\u003c/p>\n\u003cp>Then\u003cstrong> \u003c/strong>HUD got a tip that something was amiss.\u003c/p>\n\u003cp>Manuel Rosario, Jones’ No. 2 man at the agency, had steered $61,000 in contracts to his brother in 2008 and 2009, \u003ca href=\"http://www.hud.gov/offices/oig/reports/files/ig0991020.pdf\"> HUD\u003c/a>\u003ca href=\"http://www.hud.gov/offices/oig/reports/files/ig0991020.pdf\" target=\"_blank\">’s inspector general found.\u003c/a> Rosario sat on a committee that gave his brother’s company an inspection contract. Months later, the contract was renewed for a year even though it didn’t have an option to be extended.\u003c/p>\n\u003cp>Rosario, HUD documents say, also arranged for his brother to get more housing authority work. Jones was supposed to sign off on these documents. But he didn’t.\u003c/p>\n\u003cp>In a properly run system, the absence of these basic functions would have raised red flags. HUD wanted Rosario banned from working with the federal government in 2009. Jones wouldn’t say whether he fired Rosario, but the agency did pay for his retirement pizza party with taxpayer funds, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144421\" target=\"_blank\">records show\u003c/a>. City policies prohibit spending public money on these kinds of events. It’s unclear from the records how much the party cost.\u003c/p>\n\u003cp>Rosario could not be reached for comment.\u003c/p>\n\u003cp>In total, the federal investigation found the agency had misspent $2.4 million on contracts over the previous decade. While some of that activity occurred under the previous leadership, the report uncovered a host of misdeeds by the new management team.\u003c/p>\n\u003cp>The authority messed up its competitive bidding process for contracts, and it approved payments to contractors without proof that the work had been done.\u003c/p>\n\u003cp>HUD trained authority staff on how to write and manage contracts. Jones, meanwhile, began overseeing contracts. But the problems continued. In 2012, seven out of 25 housing authority payments \u003ca href=\"http://www.ci.richmond.ca.us/DocumentCenter/View/27344\" target=\"_blank\">reviewed by auditors\u003c/a> didn’t have documents that backed up the work that was done.\u003c/p>\n\u003cp>“The executive director claims he is now the procurement officer, but despite attending procurement training, he lacks the procurement knowledge required to comply with requirements and disregards many requirements,” according to a 2012 \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#/h\" target=\"_blank\">internal HUD memo.\u003c/a>\u003c/p>\n\u003cp>Jones,\u003cstrong> \u003c/strong>who by this point had been on the job for more than six years, continued to blame the previous administration for\u003cstrong> \u003c/strong>the breakdown in contracts. “We’re trying to find a way to fix it,” he said\u003cstrong> \u003c/strong>in an interview with CIR.\u003c/p>\n\u003cp>The housing authority is in the process of repaying $2.2 million for its contracting\u003cstrong> \u003c/strong>mistakes. It made its first payment in July. The agency told HUD that\u003cstrong> \u003c/strong>the payments would “severely undermine the Housing Authority’s fiscal stability.”\u003c/p>\n\u003cp>\u003cstrong>Excessive expenses\u003c/strong>\u003c/p>\n\u003cp>HUD delivers an annual\u003cstrong> \u003c/strong>report card on each of the more than 4,000 housing agencies across the country. And Richmond’s low marks have placed it among the nation’s worst housing authorities every year since 2009.\u003c/p>\n\u003cp>The Richmond authority repeatedly has missed its deadlines to file annual financial reports with HUD.\u003cstrong> \u003c/strong>If it had turned in the audits on time, federal officials would have\u003cstrong> \u003c/strong>seen sooner that Richmond was running out of money.\u003c/p>\n\u003cp>The agency has overspent its budget\u003cstrong> \u003c/strong>nearly every year since 2007. Instead of making ends meet, the housing authority regularly went to the city to help pay its workers’ salaries, gradually piling up debts.\u003c/p>\n\u003cp>After Richmond got low financial marks again in 2011,\u003cstrong> \u003c/strong>HUD sent in a team of specialists.\u003c/p>\n\u003cp>The specialists found that as the housing authority was going deeper into a financial hole, top officials were loading up the expense accounts.\u003c/p>\n\u003cfigure id=\"attachment_126786\" class=\"wp-caption alignright\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126786 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/listen-640x426.jpg\" alt=\"John Oliver, 76, a 10-year Nevin Plaza resident, listens as Richmond Housing Authority Executive Director Tim Jones explains issues at a Housing Advisory Commission meeting Oct. 22, 2013. Residents say their pleas for basic maintenance often are ignored by officials paid to provide services to the poor. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"256\">\u003cfigcaption class=\"wp-caption-text\">John Oliver, 76, a 10-year Nevin Plaza resident, listens as Richmond Housing Authority Executive Director Tim Jones explains issues at a Housing Advisory Commission meeting Oct. 22, 2013. Residents say their pleas for basic maintenance often are ignored by officials paid to provide services to the poor. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>On a trip to New York in November 2009, Jones got the authority to pay for a $417.34 meal at Fabio Piccolo Fiore, a high-end Italian restaurant, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144149\" target=\"_blank\">HUD documents show\u003c/a>. In Washington, he had taxpayers fund $130.60 and $279.90 meals at an upscale soul-food restaurant called Georgia Brown’s in 2008 and 2010.\u003c/p>\n\u003cp>HUD found the charges to be excessive, according to a review that stretched from 2008 to 2011. In addition to charging the meals, Jones appears to have billed taxpayers a $40 stipend each day he traveled, records show. Government officials are supposed to limit their meals to the per diem costs, so they shouldn’t be charging meals at all.\u003c/p>\n\u003cp>Jones also charged taxpayers for meals closer to home. He took his\u003cstrong> \u003c/strong>staff to the Italian restaurant Salute E Vita, which overlooks the Richmond marina, three times in three weeks, racking up tabs as high as $195.\u003cstrong> \u003c/strong>In the three years reviewed by\u003cstrong> \u003c/strong>auditors, Jones charged 23 meals from this restaurant at an average of about $80 a meal, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144423\">H\u003c/a>\u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144423\" target=\"_blank\">UD records show\u003c/a>.\u003c/p>\n\u003cp>The City of Richmond’s policy specifically prohibits employees from expensing work lunches with other city employees.\u003c/p>\n\u003cp>Jones approved all his own credit card charges with no outside oversight. “There were no internal controls to ensure that such activity does not occur,” auditors wrote. Jones declined to comment on the credit cards.\u003c/p>\n\u003cp>One of the few people who could have\u003cstrong> \u003c/strong>spotted the abuse was the finance manager. But he also was abusing his credit card, \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p8/a144424\" target=\"_blank\">documents show\u003c/a>.\u003c/p>\n\u003cp>Tony Taplin, the housing authority’s finance manager, used the card to fix his car, fill it with gas and buy personal meals. The city said all unauthorized purchases were eventually repaid.\u003c/p>\n\u003cp>Taplin didn’t respond to requests for comment.\u003c/p>\n\u003cp>The housing authority also catered its Board of Commissioners meetings, which consist of the City Council and advisory commission members. One catering bill in 2008 came to $2,142.24.\u003c/p>\n\u003cp>City officials have since canceled the agency credit cards.\u003c/p>\n\u003caside class=\"pullquote alignleft\">After the housing authority first was labeled one of the worst in the country, Jones made $205,000 in salary and benefits.\u003c/aside>\n\u003cp>As the finances worsened, Jones’ salary kept rising. The city’s community and economic development director gave Jones a total of 31 percent in raises from 2008 to 2011, at a time when the agency didn’t have enough money to make payroll, HUD auditors found. Auditors described the raises as aggressive.\u003c/p>\n\u003cp>In the year after the housing authority first was labeled one of the worst in the country, Jones made $205,000 in salary and benefits, according to a survey four years ago\u003cstrong> \u003c/strong>of\u003cstrong> \u003c/strong>housing authority executives in California. He was in the top third of the highest-paid housing heads in the state, according to the HUD survey.\u003c/p>\n\u003cp>His pay since has dropped as the housing authority’s budget has gone down. In 2012, he made almost $187,000 a year in salary and benefits, according to city payroll records. HUD no longer ranks executive director pay.\u003c/p>\n\u003cp>In 2012, the agency ran $5.8 million into the red. By 2013, it owed the city almost $7 million.\u003c/p>\n\u003cp>Jones would not answer questions about his pay or his expenses.\u003c/p>\n\u003cp>He said the agency’s finances are getting better. “Our mission is our mission. It can be done as long as we’re trending north,” he said.\u003c/p>\n\u003cp>HUD found problems beyond the staff. Its inspectors faulted the board, which includes the mayor, for allowing the agency to rack up debt year after year.\u003c/p>\n\u003cp>“The Board of Commissioners do not appear to have sufficient knowledge of Housing Authority operations, programs, financial condition, or activities, and as a result, have not provided proper oversight of the Executive Director,” according to a \u003ca href=\"https://www.documentcloud.org/documents/1015652-june-18-2012-hud-memo.html#document/p11/a144157\" target=\"_blank\">2013 HUD document\u003c/a>.\u003c/p>\n\u003caside>\u003ca href=\"//cironline.org/richmondhousing/partner?partnername=KQED\" target=\"_blank\">\u003cimg src=\"http://u.s.kqed.net/2014/02/14/CIRsmall.png\" alt=\"\" align=\"middle\">\u003c/a>\u003cbr>\nThis story was produced by The Center for Investigative Reporting in partnership with the San Francisco Chronicle and KQED. \u003ca href=\"http://cironline.org/richmondhousing/partner?partnername=KQED\" target=\"_blank\">Learn more about CIR's work.\u003c/a>\u003c/aside>\n\u003cp>The executive director reports directly to the city manager. The City Council occupies seven seats on the nine-member authority board. An advisory board of residents and community members can make recommendations. And HUD inspectors audit and inspect the housing units annually.\u003c/p>\n\u003cp>Lindsay took over the housing authority’s finances in 2012. McLaughlin, who as mayor serves as board chairwoman, said she was not aware of the financial abuses at the agency or Jones’ pay increases.\u003c/p>\n\u003cp>She said once Richmond completes the sale of one of its buildings, it will be debt-free and off HUD’s troubled list. She also pointed the finger at HUD for cutting public housing budgets.\u003c/p>\n\u003cp>“HUD needs to realize that the federal government is being negligent in its responsibility to provide public housing funds for cities that have experienced decades of economic injustices,” she said.\u003c/p>\n\u003cp>When later confronted with questions about Jones’ expenses and pay, McLaughlin deferred to Lindsay.\u003c/p>\n\u003cp>There is only one other housing authority in California that is currently on the troubled list: San Francisco. After it was labeled troubled, Mayor Ed Lee cleaned house. He replaced most of the members of the board of commissioners and hired a new executive director.\u003c/p>\n\u003cp>There has been no such change in Richmond.\u003c/p>\n\u003cp>\u003cstrong>Troubles with rent collection \u003c/strong>\u003c/p>\n\u003cp>Richmond’s most recent federal report card is its worst yet.\u003c/p>\n\u003cp>Housing agencies are rated on a 100-point system, and Richmond got a 47 on its \u003ca href=\"https://www.documentcloud.org/documents/1015477-richmonds-federal-scorecard.html\" target=\"_blank\">report released in 2013\u003c/a>. Anything below 60 is failing. In addition to financial problems, HUD gave the authority failing marks for its\u003cstrong> \u003c/strong>management.\u003c/p>\n\u003cp>The housing authority is essentially a landlord: It’s supposed to collect tenants’ rent, ensure properties aren’t in disrepair and make sure that people in public housing qualify for the subsidy. But hundreds of thousands of dollars of rent has gone uncollected. The authority also has fallen behind on checking residents’ incomes.\u003c/p>\n\u003cp>Last year, the Richmond Housing Authority was one of the only agencies in California that hadn’t completed the minimum number of income checks for residents, \u003ca href=\"https://www.documentcloud.org/documents/1015709-delinquency-report-9aph-ph-20131108-6.html\" target=\"_blank\">according to federal data\u003c/a>. Without checking these finances, tenants could be charged too much rent, or they\u003cstrong> \u003c/strong>might\u003cstrong> \u003c/strong>make too much money to qualify for public housing.\u003c/p>\n\u003cp>The dysfunction trickles down to tenants living in the housing projects.\u003c/p>\n\u003cp>Residents say the agency routinely\u003cstrong> \u003c/strong>misplaces their checks and slaps residents with a $25 late fee even when they pay on time. For residents on a fixed income, they say that can mean five meals.\u003c/p>\n\u003cfigure id=\"attachment_126784\" class=\"wp-caption alignleft\" style=\"max-width: 384px\">\u003cimg class=\" wp-image-126784 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2014/02/hasnat-640x418.jpg\" alt=\"Juanita Hasnat, 47, cleans a wound on her leg in her Nevin Plaza apartment. Hasnat, whose legs were amputated after she contracted the flesh-eating bacteria MRSA, gave herself sponge baths out of her bathroom sink for months because her bathtub didn’t have a safety bar. (Lacy Atkins/San Francisco Chronicle)\" width=\"384\" height=\"251\">\u003cfigcaption class=\"wp-caption-text\">Juanita Hasnat, 47, cleans a wound on her leg in her Nevin Plaza apartment. Hasnat, whose legs were amputated after she contracted the flesh-eating bacteria MRSA, gave herself sponge baths out of her bathroom sink for months because her bathtub didn’t have a safety bar. (Lacy Atkins/San Francisco Chronicle)\u003c/figcaption>\u003c/figure>\n\u003cp>Juanita Hasnat is a double amputee and former nurse. She has lived in Richmond public housing for more than three years. She said she’s paid her $233-a-month rent on time each month since she moved in. But last month and this month, she got a note from the housing agency that she was late on rent\u003cstrong> \u003c/strong>and had to pay a penalty.\u003c/p>\n\u003cp>“If your people put it in late, it’s not on me,” Hasnat said at a public meeting in January.\u003c/p>\n\u003cp>Jones told her that he’d look into the issue and, if Hasnat was correct, he’d give her an apology in writing.\u003c/p>\n\u003cp>The Housing Advisory Commission, a group of tenants and community members that airs resident complaints, repeatedly has brought up the late rent issue to no avail.\u003c/p>\n\u003cp>“It’s management,” said Commissioner Sylvia Gray-White. “They don’t seem to have a clue what they’re doing.”\u003c/p>\n\u003cp>\u003cem>This story was edited by Andrew Donohue and Mark Katches. It was copy edited by Nikki Frick and Christine Lee.\u003c/em>\u003c/p>\n\u003cp>\u003cstrong>This story was produced by the independent, nonprofit Center for Investigative Reporting, the country’s largest investigative reporting team. For more, visit cironline.org. Harris can be reached at aharris@cironline.org.\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/126156/financial-abuse-mismanagement-leave-housing-agency-on-verge-of-takeover","authors":["217"],"programs":["news_6944"],"tags":["news_3921","news_1775","news_829","news_854","news_579","news_5771"],"featImg":"news_126781","label":"news_6944"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. 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But is this once sleepy suburb ready for them?","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/American-Suburb-Podcast-Tile-703x703-1.jpg","officialWebsiteLink":"/news/series/american-suburb-podcast","meta":{"site":"news","source":"kqed","order":"13"},"link":"/news/series/american-suburb-podcast/","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=1287748328","tuneIn":"https://tunein.com/radio/American-Suburb-p1086805/","rss":"https://ww2.kqed.org/news/series/american-suburb-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMzMDExODgxNjA5"}},"baycurious":{"id":"baycurious","title":"Bay Curious","tagline":"Exploring the Bay Area, one question at a time","info":"KQED’s new podcast, Bay Curious, gets to the bottom of the mysteries — both profound and peculiar — that give the Bay Area its unique identity. And we’ll do it with your help! You ask the questions. You decide what Bay Curious investigates. And you join us on the journey to find the answers.","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Bay-Curious-Podcast-Tile-703x703-1.jpg","imageAlt":"\"KQED Bay Curious","officialWebsiteLink":"/news/series/baycurious","meta":{"site":"news","source":"kqed","order":"4"},"link":"/podcasts/baycurious","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/bay-curious/id1172473406","npr":"https://www.npr.org/podcasts/500557090/bay-curious","rss":"https://ww2.kqed.org/news/category/bay-curious-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93dzIua3FlZC5vcmcvbmV3cy9jYXRlZ29yeS9iYXktY3VyaW91cy1wb2RjYXN0L2ZlZWQvcG9kY2FzdA","stitcher":"https://www.stitcher.com/podcast/kqed/bay-curious","spotify":"https://open.spotify.com/show/6O76IdmhixfijmhTZLIJ8k"}},"bbc-world-service":{"id":"bbc-world-service","title":"BBC World Service","info":"The day's top stories from BBC News compiled twice daily in the week, once at weekends.","airtime":"MON-FRI 9pm-10pm, TUE-FRI 1am-2am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/BBC-World-Service-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.bbc.co.uk/sounds/play/live:bbc_world_service","meta":{"site":"news","source":"BBC World Service"},"link":"/radio/program/bbc-world-service","subscribe":{"apple":"https://itunes.apple.com/us/podcast/global-news-podcast/id135067274?mt=2","tuneIn":"https://tunein.com/radio/BBC-World-Service-p455581/","rss":"https://podcasts.files.bbci.co.uk/p02nq0gn.rss"}},"code-switch-life-kit":{"id":"code-switch-life-kit","title":"Code Switch / Life Kit","info":"\u003cem>Code Switch\u003c/em>, which listeners will hear in the first part of the hour, has fearless and much-needed conversations about race. Hosted by journalists of color, the show tackles the subject of race head-on, exploring how it impacts every part of society — from politics and pop culture to history, sports and more.\u003cbr />\u003cbr />\u003cem>Life Kit\u003c/em>, which will be in the second part of the hour, guides you through spaces and feelings no one prepares you for — from finances to mental health, from workplace microaggressions to imposter syndrome, from relationships to parenting. The show features experts with real world experience and shares their knowledge. Because everyone needs a little help being human.\u003cbr />\u003cbr />\u003ca href=\"https://www.npr.org/podcasts/510312/codeswitch\">\u003cem>Code Switch\u003c/em> offical site and podcast\u003c/a>\u003cbr />\u003ca href=\"https://www.npr.org/lifekit\">\u003cem>Life Kit\u003c/em> offical site and podcast\u003c/a>\u003cbr />","airtime":"SUN 9pm-10pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Code-Switch-Life-Kit-Podcast-Tile-360x360-1.jpg","meta":{"site":"radio","source":"npr"},"link":"/radio/program/code-switch-life-kit","subscribe":{"apple":"https://podcasts.apple.com/podcast/1112190608?mt=2&at=11l79Y&ct=nprdirectory","google":"https://podcasts.google.com/feed/aHR0cHM6Ly93d3cubnByLm9yZy9yc3MvcG9kY2FzdC5waHA_aWQ9NTEwMzEy","spotify":"https://open.spotify.com/show/3bExJ9JQpkwNhoHvaIIuyV","rss":"https://feeds.npr.org/510312/podcast.xml"}},"commonwealth-club":{"id":"commonwealth-club","title":"Commonwealth Club of California Podcast","info":"The Commonwealth Club of California is the nation's oldest and largest public affairs forum. As a non-partisan forum, The Club brings to the public airwaves diverse viewpoints on important topics. The Club's weekly radio broadcast - the oldest in the U.S., dating back to 1924 - is carried across the nation on public radio stations and is now podcasting. Our website archive features audio of our recent programs, as well as selected speeches from our long and distinguished history. This podcast feed is usually updated twice a week and is always un-edited.","airtime":"THU 10pm, FRI 1am","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Commonwealth-Club-Podcast-Tile-360x360-1.jpg","officialWebsiteLink":"https://www.commonwealthclub.org/podcasts","meta":{"site":"news","source":"Commonwealth Club of California"},"link":"/radio/program/commonwealth-club","subscribe":{"apple":"https://itunes.apple.com/us/podcast/commonwealth-club-of-california-podcast/id976334034?mt=2","google":"https://podcasts.google.com/feed/aHR0cDovL3d3dy5jb21tb253ZWFsdGhjbHViLm9yZy9hdWRpby9wb2RjYXN0L3dlZWtseS54bWw","tuneIn":"https://tunein.com/radio/Commonwealth-Club-of-California-p1060/"}},"considerthis":{"id":"considerthis","title":"Consider This","tagline":"Make sense of the day","info":"Make sense of the day. Every weekday afternoon, Consider This helps you consider the major stories of the day in less than 15 minutes, featuring the reporting and storytelling resources of NPR. Plus, KQED’s Bianca Taylor brings you the local KQED news you need to know.","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Consider-This-Podcast-Tile-703x703-1.jpg","imageAlt":"Consider This from NPR and KQED","officialWebsiteLink":"/podcasts/considerthis","meta":{"site":"news","source":"kqed","order":"7"},"link":"/podcasts/considerthis","subscribe":{"apple":"https://podcasts.apple.com/podcast/id1503226625?mt=2&at=11l79Y&ct=nprdirectory","npr":"https://rpb3r.app.goo.gl/coronavirusdaily","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM1NS9wb2RjYXN0LnhtbA","spotify":"https://open.spotify.com/show/3Z6JdCS2d0eFEpXHKI6WqH"}},"forum":{"id":"forum","title":"Forum","tagline":"The conversation starts here","info":"KQED’s live call-in program discussing local, state, national and international issues, as well as in-depth interviews.","airtime":"MON-FRI 9am-11am, 10pm-11pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Forum-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED Forum with Mina Kim and Alexis Madrigal","officialWebsiteLink":"/forum","meta":{"site":"news","source":"kqed","order":"8"},"link":"/forum","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/kqeds-forum/id73329719","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM5NTU3MzgxNjMz","npr":"https://www.npr.org/podcasts/432307980/forum","stitcher":"https://www.stitcher.com/podcast/kqedfm-kqeds-forum-podcast","rss":"https://feeds.megaphone.fm/KQINC9557381633"}},"freakonomics-radio":{"id":"freakonomics-radio","title":"Freakonomics Radio","info":"Freakonomics Radio is a one-hour award-winning podcast and public-radio project hosted by Stephen Dubner, with co-author Steve Levitt as a regular guest. 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You can also visit the MindShift website for episodes and supplemental blog posts or tweet us \u003ca href=\"https://twitter.com/MindShiftKQED\">@MindShiftKQED\u003c/a> or visit us at \u003ca href=\"/mindshift\">MindShift.KQED.org\u003c/a>","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/04/Mindshift-Podcast-Tile-703x703-1.jpg","imageAlt":"KQED MindShift: How We Will Learn","officialWebsiteLink":"/mindshift/","meta":{"site":"news","source":"kqed","order":"2"},"link":"/podcasts/mindshift","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/mindshift-podcast/id1078765985","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkM1NzY0NjAwNDI5","npr":"https://www.npr.org/podcasts/464615685/mind-shift-podcast","stitcher":"https://www.stitcher.com/podcast/kqed/stories-teachers-share","spotify":"https://open.spotify.com/show/0MxSpNYZKNprFLCl7eEtyx"}},"morning-edition":{"id":"morning-edition","title":"Morning Edition","info":"\u003cem>Morning Edition\u003c/em> takes listeners around the country and the world with multi-faceted stories and commentaries every weekday. 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