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Fiore has received two awards for his work in new media from the National Cartoonists Society (2001, 2002), and in 2006 received The James Madison Freedom of Information Award from The Society of Professional Journalists.","avatar":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twitter":"MarkFiore","facebook":null,"instagram":"https://www.instagram.com/markfiore/?hl=en","linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["editor"]},{"site":"futureofyou","roles":["editor"]},{"site":"science","roles":["editor"]}],"headData":{"title":"Mark Fiore | KQED","description":"KQED News Cartoonist","ogImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/fc4e2a612b15b67bad0c6f0e1db4ca9b?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/markfiore"},"cbeale":{"type":"authors","id":"11749","meta":{"index":"authors_1591205172","id":"11749","found":true},"name":"Christopher Beale","firstName":"Christopher","lastName":"Beale","slug":"cbeale","email":"cbeale@kqed.org","display_author_email":true,"staff_mastheads":["news"],"title":"Engineer/Producer/Reporter","bio":"\u003ca href=\"https://linktr.ee/realchrisjbeale\" rel=\"noopener noreferrer\">Christopher J. 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He is the host and producer of the LGBTQIA podcast and radio segment \u003ca href=\"https://stereotypespodcast.org\">Stereotypes\u003c/a>.","avatar":"https://secure.gravatar.com/avatar/dc485bf84788eb7e7414eb638e72407e?s=600&d=blank&r=g","twitter":"realchrisjbeale","facebook":null,"instagram":"http://instagram.com/realchrisjbeale","linkedin":null,"sites":[{"site":"arts","roles":["contributor"]},{"site":"news","roles":["editor"]},{"site":"forum","roles":["editor"]}],"headData":{"title":"Christopher Beale | KQED","description":"Engineer/Producer/Reporter","ogImgSrc":"https://secure.gravatar.com/avatar/dc485bf84788eb7e7414eb638e72407e?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/dc485bf84788eb7e7414eb638e72407e?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/cbeale"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"news","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"news_11977206":{"type":"posts","id":"news_11977206","meta":{"index":"posts_1591205157","site":"news","id":"11977206","score":null,"sort":[1709134259000]},"guestAuthors":[],"slug":"kids-are-using-phones-in-class-even-when-its-against-the-rules-should-schools-ban-them-all-day","title":"Teachers, Legislators Struggle to Ban 'Out of Control' Phone Use in Schools","publishDate":1709134259,"format":"standard","headTitle":"Teachers, Legislators Struggle to Ban ‘Out of Control’ Phone Use in Schools | KQED","labelTerm":{"site":"news"},"content":"\u003cp>In California, a high school teacher complains that students watch Netflix on their phones during class. In Maryland, a chemistry teacher says students use gambling apps to place bets during the school day.\u003c/p>\n\u003cp>Around the country, educators say students routinely send Snapchat messages in class, listen to music and shop online, among countless other examples of how smartphones distract from teaching and learning.\u003c/p>\n\u003cp>The hold that \u003ca href=\"https://apnews.com/article/data-privacy-regulation-facebook-instagram-social-media-798dbfa6004da3a2aa2c36031369a909\">phones have on adolescents\u003c/a> in America today is well-documented, but teachers say parents are often not aware of the extent to which students use them inside the classroom. And increasingly, educators and experts are speaking with one voice on the question of how to handle it: Ban phones during classes.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“Students used to have an understanding that you aren’t supposed to be on your phone in class. Those days are gone,” said James Granger, who requires students in his science classes at a Los Angeles-area high school to place their phones in “a cellphone cubby” with numbered slots. “The only solution that works is to physically remove the cellphone from the student.”\u003c/p>\n\u003cp>Most schools already have rules regulating student phone use, but they are enforced sporadically. A growing number of leaders at the state and federal levels have begun endorsing school cellphone bans and suggesting new ways to curb access to the devices.\u003c/p>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation=\"James Granger, high school science teacher\"]‘Students used to have an understanding that you aren’t supposed to be on your phone in class. Those days are gone.’[/pullquote]The latest state intervention came in Utah, where Gov. Spencer Cox, a Republican, last month urged all school districts and the state Board of Education to remove cellphones from classrooms. He cited studies that show learning improves, distractions are decreased and students are more likely to talk to each other if phones are taken away.\u003c/p>\n\u003cp>“We just need a space for six or seven hours a day where kids are not tethered to these devices,” Cox told reporters this month. He said his initiative, which is not binding, is part of a legislative push to protect kids in Utah from \u003ca href=\"https://apnews.com/article/senators-parents-social-media-regulation-199b50df19e0dc11f1fc9e5b33e2b8c5\">the harms of social media\u003c/a>.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://apnews.com/article/social-media-florida-government-2a11f9a4e9256eae341a3d54c439c5af\">Florida\u003c/a> became the first state to crack down on phones in school. A law that took effect in July requires all Florida public schools to ban student cellphone use during class time and block access to social media on district Wi-Fi. Some districts, including Orange County Public Schools, went further and banned phones the entire school day.\u003c/p>\n\u003cp>\u003ca href=\"http://webserver1.lsb.state.ok.us/cf_pdf/2023-24%20INT/SB/SB1314%20INT.PDF\">Oklahoma\u003c/a>, \u003ca href=\"https://legislature.vermont.gov/Documents/2024/Docs/BILLS/S-0284/S-0284%20As%20Introduced.pdf\">Vermont\u003c/a> and \u003ca href=\"https://kslegislature.org/li/b2023_24/measures/documents/hb2641_00_0000.pdf\">Kansas\u003c/a> have also recently introduced what is becoming known as “phone-free schools” legislation.\u003c/p>\n\u003cp>And two U.S. senators — Tom Cotton, an Arkansas Republican, and Tim Kaine, a Virginia Democrat — introduced legislation in December requiring a federal study on the effects of cellphone use in schools on \u003ca href=\"https://apnews.com/article/mental-health-crisis-schools-768fed6a4e71d694ec0694c627d8fdca\">students’ mental health\u003c/a> and academic performance. Theirs is one of several bipartisan alliances calling for stiffer rules for social media companies and greater online safety for kids.\u003c/p>\n\u003cp>Nationally, 77% of U.S. schools say they prohibit cellphones at school for non-academic use, according to the National Center for Education Statistics.\u003c/p>\n\u003cp>But that number is misleading. It does not mean students are following those bans or all those schools are enforcing them.\u003c/p>\n\u003cp>Just ask teachers.\u003c/p>\n\u003cfigure id=\"attachment_11977269\" class=\"wp-caption alignnone\" style=\"max-width: 2560px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977269\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-scaled.jpg 2560w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-2048x1366.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">A sign is shown over a phone holder in a classroom at Delta High School, Friday, Feb. 23, 2024, in Delta, Utah. \u003ccite>(Rick Bowmer/AP Photo)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Cellphone use is out of control. By that, I mean that I cannot control it, even in my own classroom,” said Patrick Truman, who teaches at a Maryland high school that forbids student use of cellphones during class. It is up to each teacher to enforce the policy, so Truman bought a 36-slot caddy for storing student phones. Still, every day, students hide phones in their laps or under books as they play video games and check social media.\u003c/p>\n\u003cp>Tired of being the phone police, he has come to a reluctant conclusion: “Students who are on their phones are at least quiet. They are not a behavior issue.”\u003c/p>\n\u003cp>A study last year from Common Sense Media found that 97% of kids use their phones during school hours and that kids say school cellphone policies vary — often from one classroom to another — and aren’t always enforced.\u003c/p>\n\u003cp>For a school cellphone ban to work, educators and experts say the school administration must be the one to enforce it and not leave that task to teachers. The Phone-Free Schools Movement, an advocacy group formed last year by concerned mothers, says policies that allow students to keep phones in their backpacks, as many schools do, are ineffective.\u003c/p>\n\u003cp>“If the bookbag is on the floor next to them, it’s buzzing and distracting, and they have the temptation to want to check it,” said Kim Whitman, a co-founder of the group, which advises schools to require phones to be turned off and locked away all day.\u003c/p>\n\u003cp>[pullquote align=\"right\" size=\"medium\" citation=\"Jared Christensen, vice principal, Delta High School in Utah\"]‘At first, it was a battle. But it has been so worth it. Students are more attentive and engaged during class time. Teachers are able to teach without competing with cellphones. And student learning has increased’[/pullquote]Some students say such policies take away their autonomy and cut off their main mode of communication with family and friends. Pushback also has come from \u003ca href=\"https://apnews.com/article/technology-health-business-education-e45811998c1b1e4046ade2dbba46fd1e\">parents who fear being cut off from their kids\u003c/a> if there is a school emergency. Whitman advises schools to make exceptions for students with special educational and medical needs and to inform parents on expert guidance that phones can be a dangerous distraction for students during an emergency.\u003c/p>\n\u003cp>Jaden Willoughey, 14, shares the concern about being out of contact with his parents if there’s a crisis. But he also sees the upsides of turning in his phone at school.\u003c/p>\n\u003cp>At Delta High School in rural Utah, where Jaden is a freshman, students are required to check their phones at the door when entering every class. Each of the school’s 30 or so classrooms has a cellphone storage unit that looks like an over-the-door shoe bag with three dozen smartphone-sized slots.\u003c/p>\n\u003cp>“It helps you focus on your work, and it’s easier to pay attention in class,” Jaden said.\u003c/p>\n\u003cp>A classmate, Mackenzie Stanworth, 14, said it would be hard to ignore her phone if it was within reach. It’s a relief, she said, to “take a break from the screen and the social life on your phone and actually talk to people in person.”\u003c/p>\n\u003cp>It took a few years to tweak the cellphone policy and find a system that worked, said Jared Christensen, the school’s vice principal.\u003c/p>\n\u003cp>“At first, it was a battle. But it has been so worth it,” he said. “Students are more attentive and engaged during class time. Teachers are able to teach without competing with cellphones. And student learning has increased,” he said, citing test scores that are at or above state averages for the first time in years. “I can’t definitively say it’s because of this policy. But I know it’s helping.”\u003c/p>\n\u003cp>The next battle will be against earbuds and smartwatches, he said. Even with phones stashed in pouches, students get caught listening to music on air pods hidden under their hair or hoodies. “We haven’t included earbuds in our policy yet. But we’re almost there.”\u003c/p>\n\u003cp>\u003cem>AP Reporter Hannah Schoenbaum in Salt Lake City, Utah, contributed to this report.\u003c/em>\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"The scene in classrooms around the country is similar: Kids are on their phones, even when school rules forbid it. Should schools ban them?","status":"publish","parent":0,"modified":1709076432,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":29,"wordCount":1325},"headData":{"title":"Teachers, Legislators Struggle to Ban 'Out of Control' Phone Use in Schools | KQED","description":"The scene in classrooms around the country is similar: Kids are on their phones, even when school rules forbid it. Should schools ban them?","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Teachers, Legislators Struggle to Ban 'Out of Control' Phone Use in Schools","datePublished":"2024-02-28T15:30:59.000Z","dateModified":"2024-02-27T23:27:12.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"sticky":false,"nprByline":"Jocelyn Gecker\u003cbr>The Associated Press","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","articleAge":"0","path":"/news/11977206/kids-are-using-phones-in-class-even-when-its-against-the-rules-should-schools-ban-them-all-day","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>In California, a high school teacher complains that students watch Netflix on their phones during class. In Maryland, a chemistry teacher says students use gambling apps to place bets during the school day.\u003c/p>\n\u003cp>Around the country, educators say students routinely send Snapchat messages in class, listen to music and shop online, among countless other examples of how smartphones distract from teaching and learning.\u003c/p>\n\u003cp>The hold that \u003ca href=\"https://apnews.com/article/data-privacy-regulation-facebook-instagram-social-media-798dbfa6004da3a2aa2c36031369a909\">phones have on adolescents\u003c/a> in America today is well-documented, but teachers say parents are often not aware of the extent to which students use them inside the classroom. And increasingly, educators and experts are speaking with one voice on the question of how to handle it: Ban phones during classes.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“Students used to have an understanding that you aren’t supposed to be on your phone in class. Those days are gone,” said James Granger, who requires students in his science classes at a Los Angeles-area high school to place their phones in “a cellphone cubby” with numbered slots. “The only solution that works is to physically remove the cellphone from the student.”\u003c/p>\n\u003cp>Most schools already have rules regulating student phone use, but they are enforced sporadically. A growing number of leaders at the state and federal levels have begun endorsing school cellphone bans and suggesting new ways to curb access to the devices.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘Students used to have an understanding that you aren’t supposed to be on your phone in class. Those days are gone.’","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"James Granger, high school science teacher","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>The latest state intervention came in Utah, where Gov. Spencer Cox, a Republican, last month urged all school districts and the state Board of Education to remove cellphones from classrooms. He cited studies that show learning improves, distractions are decreased and students are more likely to talk to each other if phones are taken away.\u003c/p>\n\u003cp>“We just need a space for six or seven hours a day where kids are not tethered to these devices,” Cox told reporters this month. He said his initiative, which is not binding, is part of a legislative push to protect kids in Utah from \u003ca href=\"https://apnews.com/article/senators-parents-social-media-regulation-199b50df19e0dc11f1fc9e5b33e2b8c5\">the harms of social media\u003c/a>.\u003c/p>\n\u003cp>Last year, \u003ca href=\"https://apnews.com/article/social-media-florida-government-2a11f9a4e9256eae341a3d54c439c5af\">Florida\u003c/a> became the first state to crack down on phones in school. A law that took effect in July requires all Florida public schools to ban student cellphone use during class time and block access to social media on district Wi-Fi. Some districts, including Orange County Public Schools, went further and banned phones the entire school day.\u003c/p>\n\u003cp>\u003ca href=\"http://webserver1.lsb.state.ok.us/cf_pdf/2023-24%20INT/SB/SB1314%20INT.PDF\">Oklahoma\u003c/a>, \u003ca href=\"https://legislature.vermont.gov/Documents/2024/Docs/BILLS/S-0284/S-0284%20As%20Introduced.pdf\">Vermont\u003c/a> and \u003ca href=\"https://kslegislature.org/li/b2023_24/measures/documents/hb2641_00_0000.pdf\">Kansas\u003c/a> have also recently introduced what is becoming known as “phone-free schools” legislation.\u003c/p>\n\u003cp>And two U.S. senators — Tom Cotton, an Arkansas Republican, and Tim Kaine, a Virginia Democrat — introduced legislation in December requiring a federal study on the effects of cellphone use in schools on \u003ca href=\"https://apnews.com/article/mental-health-crisis-schools-768fed6a4e71d694ec0694c627d8fdca\">students’ mental health\u003c/a> and academic performance. Theirs is one of several bipartisan alliances calling for stiffer rules for social media companies and greater online safety for kids.\u003c/p>\n\u003cp>Nationally, 77% of U.S. schools say they prohibit cellphones at school for non-academic use, according to the National Center for Education Statistics.\u003c/p>\n\u003cp>But that number is misleading. It does not mean students are following those bans or all those schools are enforcing them.\u003c/p>\n\u003cp>Just ask teachers.\u003c/p>\n\u003cfigure id=\"attachment_11977269\" class=\"wp-caption alignnone\" style=\"max-width: 2560px\">\u003cimg loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11977269\" src=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-scaled.jpg 2560w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-800x533.jpg 800w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1020x680.jpg 1020w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-160x107.jpg 160w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1536x1024.jpg 1536w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-2048x1366.jpg 2048w, https://cdn.kqed.org/wp-content/uploads/sites/10/2024/02/AP24058033487838-1920x1280.jpg 1920w\" sizes=\"(max-width: 2560px) 100vw, 2560px\">\u003cfigcaption class=\"wp-caption-text\">A sign is shown over a phone holder in a classroom at Delta High School, Friday, Feb. 23, 2024, in Delta, Utah. \u003ccite>(Rick Bowmer/AP Photo)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>“Cellphone use is out of control. By that, I mean that I cannot control it, even in my own classroom,” said Patrick Truman, who teaches at a Maryland high school that forbids student use of cellphones during class. It is up to each teacher to enforce the policy, so Truman bought a 36-slot caddy for storing student phones. Still, every day, students hide phones in their laps or under books as they play video games and check social media.\u003c/p>\n\u003cp>Tired of being the phone police, he has come to a reluctant conclusion: “Students who are on their phones are at least quiet. They are not a behavior issue.”\u003c/p>\n\u003cp>A study last year from Common Sense Media found that 97% of kids use their phones during school hours and that kids say school cellphone policies vary — often from one classroom to another — and aren’t always enforced.\u003c/p>\n\u003cp>For a school cellphone ban to work, educators and experts say the school administration must be the one to enforce it and not leave that task to teachers. The Phone-Free Schools Movement, an advocacy group formed last year by concerned mothers, says policies that allow students to keep phones in their backpacks, as many schools do, are ineffective.\u003c/p>\n\u003cp>“If the bookbag is on the floor next to them, it’s buzzing and distracting, and they have the temptation to want to check it,” said Kim Whitman, a co-founder of the group, which advises schools to require phones to be turned off and locked away all day.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘At first, it was a battle. But it has been so worth it. Students are more attentive and engaged during class time. Teachers are able to teach without competing with cellphones. And student learning has increased’","name":"pullquote","attributes":{"named":{"align":"right","size":"medium","citation":"Jared Christensen, vice principal, Delta High School in Utah","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Some students say such policies take away their autonomy and cut off their main mode of communication with family and friends. Pushback also has come from \u003ca href=\"https://apnews.com/article/technology-health-business-education-e45811998c1b1e4046ade2dbba46fd1e\">parents who fear being cut off from their kids\u003c/a> if there is a school emergency. Whitman advises schools to make exceptions for students with special educational and medical needs and to inform parents on expert guidance that phones can be a dangerous distraction for students during an emergency.\u003c/p>\n\u003cp>Jaden Willoughey, 14, shares the concern about being out of contact with his parents if there’s a crisis. But he also sees the upsides of turning in his phone at school.\u003c/p>\n\u003cp>At Delta High School in rural Utah, where Jaden is a freshman, students are required to check their phones at the door when entering every class. Each of the school’s 30 or so classrooms has a cellphone storage unit that looks like an over-the-door shoe bag with three dozen smartphone-sized slots.\u003c/p>\n\u003cp>“It helps you focus on your work, and it’s easier to pay attention in class,” Jaden said.\u003c/p>\n\u003cp>A classmate, Mackenzie Stanworth, 14, said it would be hard to ignore her phone if it was within reach. It’s a relief, she said, to “take a break from the screen and the social life on your phone and actually talk to people in person.”\u003c/p>\n\u003cp>It took a few years to tweak the cellphone policy and find a system that worked, said Jared Christensen, the school’s vice principal.\u003c/p>\n\u003cp>“At first, it was a battle. But it has been so worth it,” he said. “Students are more attentive and engaged during class time. Teachers are able to teach without competing with cellphones. And student learning has increased,” he said, citing test scores that are at or above state averages for the first time in years. “I can’t definitively say it’s because of this policy. But I know it’s helping.”\u003c/p>\n\u003cp>The next battle will be against earbuds and smartwatches, he said. Even with phones stashed in pouches, students get caught listening to music on air pods hidden under their hair or hoodies. “We haven’t included earbuds in our policy yet. But we’re almost there.”\u003c/p>\n\u003cp>\u003cem>AP Reporter Hannah Schoenbaum in Salt Lake City, Utah, contributed to this report.\u003c/em>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11977206/kids-are-using-phones-in-class-even-when-its-against-the-rules-should-schools-ban-them-all-day","authors":["byline_news_11977206"],"categories":["news_8"],"tags":["news_2958","news_20013","news_27626","news_17996","news_22602","news_4950","news_3457"],"featImg":"news_11977267","label":"news"},"news_11976403":{"type":"posts","id":"news_11976403","meta":{"index":"posts_1591205157","site":"news","id":"11976403","score":null,"sort":[1708529436000]},"guestAuthors":[],"slug":"californias-undocumented-immigrants-still-excluded-from-cell-phone-subsidies","title":"California's Undocumented Immigrants Still Ineligible for Cell Phone Subsidies","publishDate":1708529436,"format":"standard","headTitle":"California’s Undocumented Immigrants Still Ineligible for Cell Phone Subsidies | KQED","labelTerm":{"term":18481,"site":"news"},"content":"\u003cp>It’s been 10 years since California decided to let lower-income undocumented immigrants qualify for state subsidies for phone and internet services.\u003c/p>\n\u003cp>Today, the California LifeLine program — which helps 1.2 million low-income households get free or discounted services — still excludes hundreds of thousands of undocumented residents because they don’t have Social Security numbers.\u003c/p>\n\u003cp>[pullquote size=\"medium\" align=\"right\" citation=\"Julie Rattray, attorney, Neighborhood Legal Services of Los Angeles County\"]‘If people are missing their medical appointments, if they miss their benefit renewals, if they can’t make an appointment with social service providers, you’re going to see significant impacts.’[/pullquote]Advocates say a decade is far too long for immigrants without legal status to be denied a crucial service. Cell phones have become vital for people to access social programs and \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">health care\u003c/a>, especially during the COVID-19 pandemic.\u003c/p>\n\u003cp>“Honestly, how much longer do folks have to wait?” asked Ashley Salas, an attorney with the consumer group The Utility Reform Network (TURN). “How much longer are folks going to be harmed?”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.cpuc.ca.gov/consumer-support/financial-assistance-savings-and-discounts/lifeline/california-lifeline-eligibility\">California Public Utilities Commission\u003c/a> said Thursday it has implemented its 2014 decision to stop using Social Security numbers to determine if someone is eligible for the LifeLine program. The commission said it does not use Social Security numbers to verify applicants’ identity.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>But the LifeLine application still asks for Social Security numbers, shutting people out of the program who don’t have the numbers, advocates said recently.\u003c/p>\n\u003cp>In December, the commission asked consumer advocates and service providers to provide suggestions about how to make the changes the commission decided on 10 years ago. Some service providers responded with their own questions and with skepticism.\u003c/p>\n\u003ch2>A ‘lifeline’ for undocumented immigrants\u003c/h2>\n\u003cp>Natchelly Ruvalcava, a 51-year-old mother of one, said she could have used LifeLine’s discounts on cell phone service. The Los Angeles resident said she lost her livelihood when she got out of an abusive relationship but was stuck with more than $1,000 in unpaid cell charges she couldn’t afford.\u003c/p>\n\u003cp>[aside postID=\"news_11974704\" label=\"Related Story\"]She has since switched to a $25-a-month plan and uses an old phone with a dying battery.\u003c/p>\n\u003cp>“I use it a lot,” she said, “to connect with my attorney and people from (Neighborhood Legal Services), my church, with my son.”\u003c/p>\n\u003cp>Ruvalcava, who is undocumented, said she would sign up for LifeLine and lose the monthly bills if she could. “Twenty-five dollars saved a month is really helpful to buy things for my son.”\u003c/p>\n\u003cp>The state’s LifeLine program reimburses phone and internet service providers $19 a month per low-income customer they sign up for free or low-cost cell or internet service.\u003c/p>\n\u003cp>To qualify, a customer must earn less than 150% of the federal poverty line, which is about $45,900 a year for a four-person household. Most recipients of other social services, such as CalFresh or Medi-Cal, would qualify for LifeLine.\u003c/p>\n\u003cp>Many also usually qualify for the federal Lifeline program, but that program requires recipients to have Social Security numbers and reimburses providers $9.25 a month per customer.\u003c/p>\n\u003cp>Advocates said at least 700,000 undocumented Californians would benefit from removing the Social Security requirement from the LifeLine application. They based the estimate on how many \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">undocumented Californians became eligible\u003c/a> for Medi-Cal through recent expansions of those services.\u003c/p>\n\u003ch2>The Social Security barrier\u003c/h2>\n\u003cp>Over the years, California has expanded its welfare programs to undocumented residents, including CalFresh and \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">Medi-Cal\u003c/a>.\u003c/p>\n\u003cp>Even the federal government allows undocumented immigrants to qualify for its pandemic-era \u003ca href=\"https://calmatters.org/california-divide/2024/02/affordable-connectivity-program-deadline/\">Affordable Connectivity Program\u003c/a>, which subsidizes broadband access for low-income residents. That program doesn’t require a Social Security number.\u003c/p>\n\u003cp>In 2014, the state’s Public Utilities Commission directed staff to begin the process of expanding LifeLine to consumers lacking Social Security numbers. The following year, the commission requested a waiver from federal regulators to allow those people to apply to the federal program. So far, there has been no waiver.\u003c/p>\n\u003cp>The California Public Utilities Commission said it has stopped using Social Security numbers as a “gating factor” in determining the identity of an applicant. The agency didn’t say when it made that change.\u003c/p>\n\u003cp>Last year, multiple “stakeholders” informed the agency that just having the option to enter a Social Security number on LifeLine applications was a barrier for some applicants, said Terrie Prosper, a spokesperson for the commission. That’s when the agency started asking for feedback.\u003c/p>\n\u003cp>“The California LifeLine program is constantly evolving,” Prosper said. “Moreover, the program must adapt to evolving technology and a dynamic market while simultaneously balancing the needs of low-income qualified consumers and the challenges of managing multiple wireless service providers who participate voluntarily.”\u003c/p>\n\u003cp>Advocates say they were not aware of any changes the utilities commission made to their application process, and regardless of the changes, residents without legal status haven’t been able to access the program.\u003c/p>\n\u003cp>“It’s not making a meaningful difference for folks to be able to access the program,” Salas said.\u003c/p>\n\u003ch2>The impact of years of delay\u003c/h2>\n\u003cp>Julie Rattray, an attorney for Neighborhood Legal Services of Los Angeles County, said she discovered the state’s 10-year delay last year when a client who already had Medi-Cal tried signing up for LifeLine. The client was turned down.\u003c/p>\n\u003cp>Rattray said a staff person in the commission’s communications division told her the 2014 decision had not been implemented.\u003c/p>\n\u003cp>“We never imagined that one year later … the CPUC would still have failed to take action, but here we are,” she said.\u003c/p>\n\u003cp>Rattray said California’s LifeLine has fallen behind the trend of other state programs.\u003c/p>\n\u003cp>“If people are missing their medical appointments, if they miss their benefit renewals, if they can’t make an appointment with social service providers, you’re going to see significant impacts on households and their health,” she said.\u003c/p>\n\u003cp>That has already happened. A \u003ca href=\"https://latino.ucla.edu/research/equity-gaps-telehealth-covid-19/\">study last year\u003c/a> found inadequate cell phone devices or service were major deterrents for elderly, non-English speaking patients seeking telehealth care during the pandemic, said Arturo Vargas Bustamante, professor at the UCLA Fielding School of Public Health.\u003c/p>\n\u003cp>The Public Utilities Commission said cost isn’t an issue. A monthly \u003ca href=\"https://calmatters.org/california-divide/2022/10/california-lifeline/\">surcharge on existing telephone service funds the state LifeLine\u003c/a> program. The program’s budget for fiscal year 2022–23 was $274.4 million, according to the agency.\u003c/p>\n\u003cp>Many undocumented immigrants already are paying into the program via the surcharge, though many can’t benefit from it, said Vinhcent Le, technology equity legal counsel for the Greenlining Institute, which promotes equity for communities of color.\u003c/p>\n\u003ch2>Seeking ‘safe harbor’\u003c/h2>\n\u003cp>The California utilities commission in December asked providers and advocates some questions about the proposed change: Instead of Social Security numbers, what other forms of identity verification should the state use? And should California subsidize the federal discounts Californians won’t receive because they lack Social Security numbers?\u003c/p>\n\u003cp>AT&T wrote in its response that it doesn’t have a position on what the commission should substitute for Social Security numbers, but the state should make up for losing federal support for LifeLine participants if the change moves forward.\u003c/p>\n\u003cp>TracFone Wireless, a Verizon subsidiary, said the changes would impose a burden because supplemental ID documents would have to be manually reviewed. The company also suggested the state commission should create a “safe harbor” provision to protect providers from claims and administrative penalties for accepting LifeLine participants without Social Security numbers.\u003c/p>\n\u003cp>“Without such a safe harbor, TracFone believes that many providers will be reluctant to develop enrollment system changes and marketing that permit the no SSN enrollment exception,” the company wrote.\u003c/p>\n\u003cp>Several phone service providers said that without Social Security numbers, verifying identities to avoid fraud or duplicate accounts would be more difficult.\u003c/p>\n\u003cp>Sala said such concerns are an excuse to create barriers for low-income customers.\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>Fraud does happen, she said, but often it’s from “street teams” under pop-up tents, fabricating applications for service using fake names — rather than from real customers applying for LifeLine.\u003c/p>\n\n","blocks":[],"excerpt":"In 2014, California decided undocumented people could qualify for LifeLine, a program that helps lower-income families afford internet and cell service. A decade later, undocumented people still can’t get it.","status":"publish","parent":0,"modified":1708546285,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":40,"wordCount":1412},"headData":{"title":"California's Undocumented Immigrants Still Ineligible for Cell Phone Subsidies | KQED","description":"In 2014, California decided undocumented people could qualify for LifeLine, a program that helps lower-income families afford internet and cell service. A decade later, undocumented people still can’t get it.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"California's Undocumented Immigrants Still Ineligible for Cell Phone Subsidies","datePublished":"2024-02-21T15:30:36.000Z","dateModified":"2024-02-21T20:11:25.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"sticky":false,"nprByline":"\u003ca href=\"https://calmatters.org/author/alejandra-reyesvelarde/\">Alejandra Reyes-Velarde\u003c/a>","excludeFromSiteSearch":"Include","showOnAuthorArchivePages":"No","articleAge":"0","path":"/news/11976403/californias-undocumented-immigrants-still-excluded-from-cell-phone-subsidies","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>It’s been 10 years since California decided to let lower-income undocumented immigrants qualify for state subsidies for phone and internet services.\u003c/p>\n\u003cp>Today, the California LifeLine program — which helps 1.2 million low-income households get free or discounted services — still excludes hundreds of thousands of undocumented residents because they don’t have Social Security numbers.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"‘If people are missing their medical appointments, if they miss their benefit renewals, if they can’t make an appointment with social service providers, you’re going to see significant impacts.’","name":"pullquote","attributes":{"named":{"size":"medium","align":"right","citation":"Julie Rattray, attorney, Neighborhood Legal Services of Los Angeles County","label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>Advocates say a decade is far too long for immigrants without legal status to be denied a crucial service. Cell phones have become vital for people to access social programs and \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">health care\u003c/a>, especially during the COVID-19 pandemic.\u003c/p>\n\u003cp>“Honestly, how much longer do folks have to wait?” asked Ashley Salas, an attorney with the consumer group The Utility Reform Network (TURN). “How much longer are folks going to be harmed?”\u003c/p>\n\u003cp>The \u003ca href=\"https://www.cpuc.ca.gov/consumer-support/financial-assistance-savings-and-discounts/lifeline/california-lifeline-eligibility\">California Public Utilities Commission\u003c/a> said Thursday it has implemented its 2014 decision to stop using Social Security numbers to determine if someone is eligible for the LifeLine program. The commission said it does not use Social Security numbers to verify applicants’ identity.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>But the LifeLine application still asks for Social Security numbers, shutting people out of the program who don’t have the numbers, advocates said recently.\u003c/p>\n\u003cp>In December, the commission asked consumer advocates and service providers to provide suggestions about how to make the changes the commission decided on 10 years ago. Some service providers responded with their own questions and with skepticism.\u003c/p>\n\u003ch2>A ‘lifeline’ for undocumented immigrants\u003c/h2>\n\u003cp>Natchelly Ruvalcava, a 51-year-old mother of one, said she could have used LifeLine’s discounts on cell phone service. The Los Angeles resident said she lost her livelihood when she got out of an abusive relationship but was stuck with more than $1,000 in unpaid cell charges she couldn’t afford.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"news_11974704","label":"Related Story "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>She has since switched to a $25-a-month plan and uses an old phone with a dying battery.\u003c/p>\n\u003cp>“I use it a lot,” she said, “to connect with my attorney and people from (Neighborhood Legal Services), my church, with my son.”\u003c/p>\n\u003cp>Ruvalcava, who is undocumented, said she would sign up for LifeLine and lose the monthly bills if she could. “Twenty-five dollars saved a month is really helpful to buy things for my son.”\u003c/p>\n\u003cp>The state’s LifeLine program reimburses phone and internet service providers $19 a month per low-income customer they sign up for free or low-cost cell or internet service.\u003c/p>\n\u003cp>To qualify, a customer must earn less than 150% of the federal poverty line, which is about $45,900 a year for a four-person household. Most recipients of other social services, such as CalFresh or Medi-Cal, would qualify for LifeLine.\u003c/p>\n\u003cp>Many also usually qualify for the federal Lifeline program, but that program requires recipients to have Social Security numbers and reimburses providers $9.25 a month per customer.\u003c/p>\n\u003cp>Advocates said at least 700,000 undocumented Californians would benefit from removing the Social Security requirement from the LifeLine application. They based the estimate on how many \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">undocumented Californians became eligible\u003c/a> for Medi-Cal through recent expansions of those services.\u003c/p>\n\u003ch2>The Social Security barrier\u003c/h2>\n\u003cp>Over the years, California has expanded its welfare programs to undocumented residents, including CalFresh and \u003ca href=\"https://calmatters.org/health/2023/12/undocumented-health-insurance-new-california-laws-2024/\">Medi-Cal\u003c/a>.\u003c/p>\n\u003cp>Even the federal government allows undocumented immigrants to qualify for its pandemic-era \u003ca href=\"https://calmatters.org/california-divide/2024/02/affordable-connectivity-program-deadline/\">Affordable Connectivity Program\u003c/a>, which subsidizes broadband access for low-income residents. That program doesn’t require a Social Security number.\u003c/p>\n\u003cp>In 2014, the state’s Public Utilities Commission directed staff to begin the process of expanding LifeLine to consumers lacking Social Security numbers. The following year, the commission requested a waiver from federal regulators to allow those people to apply to the federal program. So far, there has been no waiver.\u003c/p>\n\u003cp>The California Public Utilities Commission said it has stopped using Social Security numbers as a “gating factor” in determining the identity of an applicant. The agency didn’t say when it made that change.\u003c/p>\n\u003cp>Last year, multiple “stakeholders” informed the agency that just having the option to enter a Social Security number on LifeLine applications was a barrier for some applicants, said Terrie Prosper, a spokesperson for the commission. That’s when the agency started asking for feedback.\u003c/p>\n\u003cp>“The California LifeLine program is constantly evolving,” Prosper said. “Moreover, the program must adapt to evolving technology and a dynamic market while simultaneously balancing the needs of low-income qualified consumers and the challenges of managing multiple wireless service providers who participate voluntarily.”\u003c/p>\n\u003cp>Advocates say they were not aware of any changes the utilities commission made to their application process, and regardless of the changes, residents without legal status haven’t been able to access the program.\u003c/p>\n\u003cp>“It’s not making a meaningful difference for folks to be able to access the program,” Salas said.\u003c/p>\n\u003ch2>The impact of years of delay\u003c/h2>\n\u003cp>Julie Rattray, an attorney for Neighborhood Legal Services of Los Angeles County, said she discovered the state’s 10-year delay last year when a client who already had Medi-Cal tried signing up for LifeLine. The client was turned down.\u003c/p>\n\u003cp>Rattray said a staff person in the commission’s communications division told her the 2014 decision had not been implemented.\u003c/p>\n\u003cp>“We never imagined that one year later … the CPUC would still have failed to take action, but here we are,” she said.\u003c/p>\n\u003cp>Rattray said California’s LifeLine has fallen behind the trend of other state programs.\u003c/p>\n\u003cp>“If people are missing their medical appointments, if they miss their benefit renewals, if they can’t make an appointment with social service providers, you’re going to see significant impacts on households and their health,” she said.\u003c/p>\n\u003cp>That has already happened. A \u003ca href=\"https://latino.ucla.edu/research/equity-gaps-telehealth-covid-19/\">study last year\u003c/a> found inadequate cell phone devices or service were major deterrents for elderly, non-English speaking patients seeking telehealth care during the pandemic, said Arturo Vargas Bustamante, professor at the UCLA Fielding School of Public Health.\u003c/p>\n\u003cp>The Public Utilities Commission said cost isn’t an issue. A monthly \u003ca href=\"https://calmatters.org/california-divide/2022/10/california-lifeline/\">surcharge on existing telephone service funds the state LifeLine\u003c/a> program. The program’s budget for fiscal year 2022–23 was $274.4 million, according to the agency.\u003c/p>\n\u003cp>Many undocumented immigrants already are paying into the program via the surcharge, though many can’t benefit from it, said Vinhcent Le, technology equity legal counsel for the Greenlining Institute, which promotes equity for communities of color.\u003c/p>\n\u003ch2>Seeking ‘safe harbor’\u003c/h2>\n\u003cp>The California utilities commission in December asked providers and advocates some questions about the proposed change: Instead of Social Security numbers, what other forms of identity verification should the state use? And should California subsidize the federal discounts Californians won’t receive because they lack Social Security numbers?\u003c/p>\n\u003cp>AT&T wrote in its response that it doesn’t have a position on what the commission should substitute for Social Security numbers, but the state should make up for losing federal support for LifeLine participants if the change moves forward.\u003c/p>\n\u003cp>TracFone Wireless, a Verizon subsidiary, said the changes would impose a burden because supplemental ID documents would have to be manually reviewed. The company also suggested the state commission should create a “safe harbor” provision to protect providers from claims and administrative penalties for accepting LifeLine participants without Social Security numbers.\u003c/p>\n\u003cp>“Without such a safe harbor, TracFone believes that many providers will be reluctant to develop enrollment system changes and marketing that permit the no SSN enrollment exception,” the company wrote.\u003c/p>\n\u003cp>Several phone service providers said that without Social Security numbers, verifying identities to avoid fraud or duplicate accounts would be more difficult.\u003c/p>\n\u003cp>Sala said such concerns are an excuse to create barriers for low-income customers.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Fraud does happen, she said, but often it’s from “street teams” under pop-up tents, fabricating applications for service using fake names — rather than from real customers applying for LifeLine.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11976403/californias-undocumented-immigrants-still-excluded-from-cell-phone-subsidies","authors":["byline_news_11976403"],"categories":["news_8"],"tags":["news_2958","news_27626","news_32709","news_244"],"affiliates":["news_18481"],"featImg":"news_11976405","label":"news_18481"},"news_11853891":{"type":"posts","id":"news_11853891","meta":{"index":"posts_1591205157","site":"news","id":"11853891","score":null,"sort":[1610622058000]},"guestAuthors":[],"slug":"you-used-to-be-able-to-call-pop-corn-and-get-the-time-what-happened-to-that","title":"You Used to Be Able to Call POP-CORN and Get the Time. What Happened to That?","publishDate":1610622058,"format":"standard","headTitle":"You Used to Be Able to Call POP-CORN and Get the Time. What Happened to That? | KQED","labelTerm":{},"content":"\u003cp>Here is a throwback to an earlier era some of you may remember. For decades there was a phone service in Northern California that would read you the time and date if you dialed POP-CORN, the letters that represented 767-2676. That service went dark back in 2007, and Bay Curious listener George wants to know why.\u003c/p>\n\u003cp>The answer begins at the very origins of the telephone in 1876, when just two years after Alexander Graham Bell famously invented the technology, \u003ca href=\"https://connecticuthistory.org/the-first-commercial-telephone-exchange-today-in-history/#:~:text=On%20January%2028%2C%201878%2C%20the,Herrick%20Frost%20and%20Walter%20Lewis.\">phone service went commercial\u003c/a>. The telephone began to spread across the country; those earliest phones were connected by live operators who would manually connect your call.\u003c/p>\n\u003cp>[baycuriouspodcastinfo]\u003c/p>\n\u003cp>Operators had access to something the average person didn’t in those days: the correct time. “Starting in 1870, Western Union, the telegraph company, offered a nationwide, highly accurate time service, where they would install a clock in your business that was controlled centrally by their master clock in New York City and represented super accurate time for the day,” explains Peter Amstein of the \u003ca href=\"https://www.telcomhistory.org/\">Telecommunications History Group\u003c/a>.\u003c/p>\n\u003cp>You could find these accurate clocks in railroad stations and at the phone company. Watches and clocks weren’t set automatically like they are today. You needed to start with the accurate time when setting and winding your watch, or clock, which would then maintain the correct time.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>“It’s impossible for us to know exactly when someone first called the operator to ask her what time it was,” says Amstein, “but surely that happened in the very earliest days of the (phone) system.”\u003c/p>\n\u003cp>Though never an official service, Amstein says, “The phone company wanted to be friendly and helpful. And certainly if the operators weren’t too busy and had time, they would answer all sorts of questions for people,” like the weather and the current, correct time.\u003c/p>\n\u003cp>In 1918, \u003ca href=\"https://www.history.com/news/spanish-flu-second-wave-resurgence\">the Spanish flu\u003c/a> spread across the country, killing hundreds of thousands of Americans.\u003c/p>\n\u003cp>“The phone company,” says Amstein, “started putting notices in the newspapers telling people the operators would no longer answer questions like what time it was, because they needed them to concentrate fully on connecting people’s phone calls.”\u003c/p>\n\u003cfigure id=\"attachment_11853905\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11853905\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram.png\" alt=\"A diagram showing when an operator when read the time each minute.\" width=\"720\" height=\"756\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram.png 720w, https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram-160x168.png 160w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">The kind of schedule a live time and date operator would have followed to accurately deliver the time multiple times a minute. \u003ccite>(Courtesy Telecommunications History Group)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But watches still didn’t set themselves, so in the 1920s Amstein says some phone companies “began experimenting with a live time-of-day service,” where a live operator would read the time to a revolving queue of callers at a set pace, multiple times a minute. You thought your job was monotonous? This needed to be automated.\u003c/p>\n\u003cp>“In 1934,” says Amstein, “a gentleman named John Franklin from Atlanta, Georgia, had the brilliant idea to set up a phone number that people could call to hear the time that would be sponsored by Tick Tock Ginger Ale.” To create his ad-supported call-in line, Franklin repurposed an existing piece of phone company technology called a drum recorder.\u003c/p>\n\u003cp>https://www.youtube.com/watch?v=fqkGUyFB7xA\u003c/p>\n\u003cp>A drum recorder uses a cylindrical drum coated in magnetic tape to record messages like, “The number you have dialed is no longer in service.” Franklin reprogrammed that machine to always play the current time, as read by an announcer. The company he created to sell that technology, Audichron, expanded into cities across the United States. The business model revolved around selling an ad, or the service and equipment themselves, to a sponsor. That advertiser could plug their company, and callers got the time and date.\u003c/p>\n\u003cp>Beginning in the 1960s, the voice of the time lady here in the Bay Area was that of \u003ca href=\"https://en.wikipedia.org/wiki/Joanne_Daniels\">Joanne Daniels\u003c/a>. A resident of Atlanta, Georgia, to this day, Daniels recorded the familiar announcements in a single paid session in the 1950s. And though she was paid no royalties throughout the almost 60 years her recording was used, she was the Bay Area’s POP-CORN lady until the very end.\u003c/p>\n\u003cp>In the service’s heyday here in the Bay area, you could actually call POP + any four digits, something Amstein says was “a technical shortcut” for the phone company, then called the Pacific Telephone and Telegraph Company.\u003c/p>\n\u003cp>In 1984, the \u003ca href=\"https://www.cbc.ca/news/technology/5-major-moments-in-cellphone-history-1.1407352\">first cellphones became commercially available\u003c/a> in the United States, and the road to shutdown began for Northern California’s POP-CORN and similar services across the country. In 2007, Apple unveiled the first iPhone and Americans spent more money on cellphone service than landline service \u003ca href=\"https://www.bls.gov/opub/btn/volume-5/expenditures-on-celluar-phone-services-have-increased-significantly-since-2007.htm#_edn1\">for the first time\u003c/a>.\u003c/p>\n\u003cp>More cellphone users created demand for more unassigned phone numbers. Pacific Bell’s POP + four digits “shortcut” hogged a lot of potential new phone numbers that AT&T would need to meet that demand. So AT&T shut the service down in September 2007, securing 30,000 new numbers in Northern California alone.\u003c/p>\n\u003cp>The \u003ca href=\"http://cdn.sfgate.com/blogs/sounds/sfgate/chroncast/2007/08/31/ChronRadio-Daniels-20070901-2.mp3\">San Francisco Chronicle interviewed Joanne Daniels\u003c/a> ahead of the line’s shutdown: “I feel like I’m fading away. I think it’s a sad thing because I think it’s filled a need for a lot of people that aren’t quite as modern as the trend is going.”\u003c/p>\n\u003cp>There are a few, lesser-known time services \u003ca href=\"https://www.theatlantic.com/technology/archive/2016/06/remember-when-you-could-call-the-time/488273/\">still in operation\u003c/a> all over the country. In fact, (415) POP-CORN will still get you the time and date in San Francisco, but it’s not the time lady — Joanne Daniels is retired and living in Atlanta.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>[baycuriousquestion]\u003c/p>\n\n","blocks":[],"excerpt":"For many years you could dial the numbers corresponding to POP-CORN from any phone and get the accurate time and date. Bay Curious listener George wanted to know, what happened to the POP-CORN lady?","status":"publish","parent":0,"modified":1700589109,"stats":{"hasAudio":false,"hasVideo":true,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":true,"hasPolis":false,"paragraphCount":21,"wordCount":953},"headData":{"title":"You Used to Be Able to Call POP-CORN and Get the Time. What Happened to That? | KQED","description":"For many years you could dial the numbers corresponding to POP-CORN from any phone and get the accurate time and date. Bay Curious listener George wanted to know, what happened to the POP-CORN lady?","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"You Used to Be Able to Call POP-CORN and Get the Time. What Happened to That?","datePublished":"2021-01-14T11:00:58.000Z","dateModified":"2023-11-21T17:51:49.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"source":"Bay Curious","sourceUrl":"https://www.kqed.org/podcasts/baycurious","audioUrl":"https://dcs.megaphone.fm/KQINC6308862630.mp3?key=e2c7101e14cbb1178c3b07c699edaa1b","subhead":"What Happened To The POP-CORN Lady?","path":"/news/11853891/you-used-to-be-able-to-call-pop-corn-and-get-the-time-what-happened-to-that","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Here is a throwback to an earlier era some of you may remember. For decades there was a phone service in Northern California that would read you the time and date if you dialed POP-CORN, the letters that represented 767-2676. That service went dark back in 2007, and Bay Curious listener George wants to know why.\u003c/p>\n\u003cp>The answer begins at the very origins of the telephone in 1876, when just two years after Alexander Graham Bell famously invented the technology, \u003ca href=\"https://connecticuthistory.org/the-first-commercial-telephone-exchange-today-in-history/#:~:text=On%20January%2028%2C%201878%2C%20the,Herrick%20Frost%20and%20Walter%20Lewis.\">phone service went commercial\u003c/a>. The telephone began to spread across the country; those earliest phones were connected by live operators who would manually connect your call.\u003c/p>\n\u003cp>\u003c/p>\u003cp>\u003caside class=\"alignleft utils-parseShortcode-shortcodes-__bayCuriousPodcastShortcode__bayCurious\">\u003cimg src=https://cdn.kqed.org/wp-content/uploads/2023/02/bayCuriousLogo.png alt=\"Bay Curious Podcast\" />\n \u003ca href=\"/news/series/baycurious\">Bay Curious\u003c/a> is a podcast that answers your questions about the Bay Area.\n Subscribe on \u003ca href=\"https://itunes.apple.com/us/podcast/bay-curious/id1172473406\" target=\"_blank\" rel=\"noopener noreferrer\">Apple Podcasts\u003c/a>,\n \u003ca href=\"http://www.npr.org/podcasts/500557090/bay-curious\" target=\"_blank\" rel=\"noopener noreferrer\">NPR One\u003c/a> or your favorite podcast platform.\u003c/aside>\u003c/p>\u003cp>\u003c/p>\n\u003cp>Operators had access to something the average person didn’t in those days: the correct time. “Starting in 1870, Western Union, the telegraph company, offered a nationwide, highly accurate time service, where they would install a clock in your business that was controlled centrally by their master clock in New York City and represented super accurate time for the day,” explains Peter Amstein of the \u003ca href=\"https://www.telcomhistory.org/\">Telecommunications History Group\u003c/a>.\u003c/p>\n\u003cp>You could find these accurate clocks in railroad stations and at the phone company. Watches and clocks weren’t set automatically like they are today. You needed to start with the accurate time when setting and winding your watch, or clock, which would then maintain the correct time.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>“It’s impossible for us to know exactly when someone first called the operator to ask her what time it was,” says Amstein, “but surely that happened in the very earliest days of the (phone) system.”\u003c/p>\n\u003cp>Though never an official service, Amstein says, “The phone company wanted to be friendly and helpful. And certainly if the operators weren’t too busy and had time, they would answer all sorts of questions for people,” like the weather and the current, correct time.\u003c/p>\n\u003cp>In 1918, \u003ca href=\"https://www.history.com/news/spanish-flu-second-wave-resurgence\">the Spanish flu\u003c/a> spread across the country, killing hundreds of thousands of Americans.\u003c/p>\n\u003cp>“The phone company,” says Amstein, “started putting notices in the newspapers telling people the operators would no longer answer questions like what time it was, because they needed them to concentrate fully on connecting people’s phone calls.”\u003c/p>\n\u003cfigure id=\"attachment_11853905\" class=\"wp-caption aligncenter\" style=\"max-width: 720px\">\u003cimg decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11853905\" src=\"https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram.png\" alt=\"A diagram showing when an operator when read the time each minute.\" width=\"720\" height=\"756\" srcset=\"https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram.png 720w, https://ww2.kqed.org/app/uploads/sites/10/2021/01/time-diagram-160x168.png 160w\" sizes=\"(max-width: 720px) 100vw, 720px\">\u003cfigcaption class=\"wp-caption-text\">The kind of schedule a live time and date operator would have followed to accurately deliver the time multiple times a minute. \u003ccite>(Courtesy Telecommunications History Group)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>But watches still didn’t set themselves, so in the 1920s Amstein says some phone companies “began experimenting with a live time-of-day service,” where a live operator would read the time to a revolving queue of callers at a set pace, multiple times a minute. You thought your job was monotonous? This needed to be automated.\u003c/p>\n\u003cp>“In 1934,” says Amstein, “a gentleman named John Franklin from Atlanta, Georgia, had the brilliant idea to set up a phone number that people could call to hear the time that would be sponsored by Tick Tock Ginger Ale.” To create his ad-supported call-in line, Franklin repurposed an existing piece of phone company technology called a drum recorder.\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/fqkGUyFB7xA'\n title='//www.youtube.com/embed/fqkGUyFB7xA'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>A drum recorder uses a cylindrical drum coated in magnetic tape to record messages like, “The number you have dialed is no longer in service.” Franklin reprogrammed that machine to always play the current time, as read by an announcer. The company he created to sell that technology, Audichron, expanded into cities across the United States. The business model revolved around selling an ad, or the service and equipment themselves, to a sponsor. That advertiser could plug their company, and callers got the time and date.\u003c/p>\n\u003cp>Beginning in the 1960s, the voice of the time lady here in the Bay Area was that of \u003ca href=\"https://en.wikipedia.org/wiki/Joanne_Daniels\">Joanne Daniels\u003c/a>. A resident of Atlanta, Georgia, to this day, Daniels recorded the familiar announcements in a single paid session in the 1950s. And though she was paid no royalties throughout the almost 60 years her recording was used, she was the Bay Area’s POP-CORN lady until the very end.\u003c/p>\n\u003cp>In the service’s heyday here in the Bay area, you could actually call POP + any four digits, something Amstein says was “a technical shortcut” for the phone company, then called the Pacific Telephone and Telegraph Company.\u003c/p>\n\u003cp>In 1984, the \u003ca href=\"https://www.cbc.ca/news/technology/5-major-moments-in-cellphone-history-1.1407352\">first cellphones became commercially available\u003c/a> in the United States, and the road to shutdown began for Northern California’s POP-CORN and similar services across the country. In 2007, Apple unveiled the first iPhone and Americans spent more money on cellphone service than landline service \u003ca href=\"https://www.bls.gov/opub/btn/volume-5/expenditures-on-celluar-phone-services-have-increased-significantly-since-2007.htm#_edn1\">for the first time\u003c/a>.\u003c/p>\n\u003cp>More cellphone users created demand for more unassigned phone numbers. Pacific Bell’s POP + four digits “shortcut” hogged a lot of potential new phone numbers that AT&T would need to meet that demand. So AT&T shut the service down in September 2007, securing 30,000 new numbers in Northern California alone.\u003c/p>\n\u003cp>The \u003ca href=\"http://cdn.sfgate.com/blogs/sounds/sfgate/chroncast/2007/08/31/ChronRadio-Daniels-20070901-2.mp3\">San Francisco Chronicle interviewed Joanne Daniels\u003c/a> ahead of the line’s shutdown: “I feel like I’m fading away. I think it’s a sad thing because I think it’s filled a need for a lot of people that aren’t quite as modern as the trend is going.”\u003c/p>\n\u003cp>There are a few, lesser-known time services \u003ca href=\"https://www.theatlantic.com/technology/archive/2016/06/remember-when-you-could-call-the-time/488273/\">still in operation\u003c/a> all over the country. In fact, (415) POP-CORN will still get you the time and date in San Francisco, but it’s not the time lady — Joanne Daniels is retired and living in Atlanta.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"baycuriousquestion","attributes":{"named":{"label":""},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11853891/you-used-to-be-able-to-call-pop-corn-and-get-the-time-what-happened-to-that","authors":["234","11749"],"programs":["news_33523"],"series":["news_17986"],"categories":["news_28250","news_33520"],"tags":["news_3631","news_2958","news_23108"],"featImg":"news_11853906","label":"source_news_11853891"},"news_11788032":{"type":"posts","id":"news_11788032","meta":{"index":"posts_1591205157","site":"news","id":"11788032","score":null,"sort":[1574381558000]},"guestAuthors":[],"slug":"the-new-abnormal","title":"The New Abnormal","publishDate":1574381558,"format":"standard","headTitle":"Mark Fiore: Drawn to the Bay | KQED News","labelTerm":{"term":18515,"site":"news"},"content":"\u003cp>Those cell phones we rely on for emergency alerts and updates?\u003c/p>\n\u003cp>They \u003ca href=\"http://bit.ly/fioreshutoffcellphones\" target=\"_blank\" rel=\"noopener noreferrer\">might not work\u003c/a> during power shutoffs.\u003c/p>\n\u003cp>Amid the PG&E power shutoffs in October, cell tower outages were widespread throughout Northern California, with nearly 60% of the cell towers in Marin County down for the count.\u003c/p>\n\u003cp>Currently there is no state or federal requirement that telecom companies provide backup power for cell towers – but state regulators are looking at ways to make cell providers do a better job of keeping their networks operational during a power outage.\u003c/p>\n\u003cp>With no emergency alerts, no communication and no way of checking updates on the internet, it looks like I need to make my emergency planning a lot more self-sufficient.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\u003cp>\u003c/p>\n","blocks":[],"excerpt":"Those cell phones we rely on for emergency alerts and updates? They might not work during power shutoffs. ","status":"publish","parent":0,"modified":1574381558,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":7,"wordCount":123},"headData":{"title":"The New Abnormal | KQED","description":"Those cell phones we rely on for emergency alerts and updates? They might not work during power shutoffs. ","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"The New Abnormal","datePublished":"2019-11-22T00:12:38.000Z","dateModified":"2019-11-22T00:12:38.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"11788032 https://ww2.kqed.org/news/?p=11788032","disqusUrl":"https://ww2.kqed.org/news/2019/11/21/the-new-abnormal/","disqusTitle":"The New Abnormal","path":"/news/11788032/the-new-abnormal","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Those cell phones we rely on for emergency alerts and updates?\u003c/p>\n\u003cp>They \u003ca href=\"http://bit.ly/fioreshutoffcellphones\" target=\"_blank\" rel=\"noopener noreferrer\">might not work\u003c/a> during power shutoffs.\u003c/p>\n\u003cp>Amid the PG&E power shutoffs in October, cell tower outages were widespread throughout Northern California, with nearly 60% of the cell towers in Marin County down for the count.\u003c/p>\n\u003cp>Currently there is no state or federal requirement that telecom companies provide backup power for cell towers – but state regulators are looking at ways to make cell providers do a better job of keeping their networks operational during a power outage.\u003c/p>\n\u003cp>With no emergency alerts, no communication and no way of checking updates on the internet, it looks like I need to make my emergency planning a lot more self-sufficient.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/11788032/the-new-abnormal","authors":["3236"],"series":["news_18515"],"categories":["news_8","news_13","news_248"],"tags":["news_1066","news_2958","news_19179","news_20949","news_140","news_26802","news_26806"],"featImg":"news_11788050","label":"news_18515"},"news_106288":{"type":"posts","id":"news_106288","meta":{"index":"posts_1591205157","site":"news","id":"106288","score":null,"sort":[1376071234000]},"guestAuthors":[],"slug":"amber-alerts-on-cell-phones-backlash-coming","title":"Amber Alerts On Cell Phones: Backlash Coming?","publishDate":1376071234,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cfigure id=\"attachment_105817\" class=\"wp-caption alignleft\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/2013/08/06/amber-alerts-on-your-cell-phones/amberalert-640/\" rel=\"attachment wp-att-105817\">\u003cimg class=\"size-medium wp-image-105817 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/08/amberalert-640-300x135.jpg\" alt=\"Amber Alert as it appeared on an iPhone. \" width=\"300\" height=\"135\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Amber Alert as it appeared on an iPhone.\u003c/figcaption>\u003c/figure>\n\u003cp>Scared by that Amber Alert earlier this week? You weren't alone.\u003c/p>\n\u003cp>On Monday night, many Bay Area residents were jolted by a loud Amber Alert on their cell phones. Authorities issued the statewide alert, about a child abduction in San Diego, because they thought the kidnapper might be heading north.\u003c/p>\n\u003cp>Though the new system is used only in emergencies - and this certainly was one - the alerts apparently caused fear and confusion among recipients. Some are wondering if this will create a backlash.\u003c/p>\n\u003cp>According to an NPR \u003ca href=\"http://www.npr.org/blogs/alltechconsidered/2013/08/09/210417517/new-digital-amber-alerts-could-create-a-backlash\">report \u003c/a>today by Steve Henn, a firm that analyzes Twitter traffic saw a spike in tweets containing the phrase \"Amber Alert\" in the hours immediately after the alert went out across California. \"The sentiment of the overall tweets was definitely negative,\" said the firm's representative. More than 21,000 tweets used the phrase \"Amber Alert\" and the word \"scared.\" \"OMFG\" came up more than once, and the word \"annoying\" more than 1,700 times.\u003c/p>\n\u003cp>\u003c!--more-->Henn's report notes that the alerts, at least for now, are limited to 90 characters, with no photos, phone numbers or links allowed. The lack of information could contribute to the confusion and annoyance, and lead to opting out. As our Tuesday \u003ca href=\"http://ww2.kqed.org/news/2013/08/06/amber-alerts-on-your-cell-phones/\">post \u003c/a>on Newsfix pointed out, opting out of the alerts is easy -- but no one involved wants that to happen.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"What we don't want to see is a car-alarm syndrome where people disregard the alerts, or worse, they opt out,\" said Brian Josef of CTIA, the wireless industry's lobbying association in Washington.\u003c/p>\n\u003cp>\"When a child has been abducted, it is like trying to find a needle in a haystack,\" says Robert Hoever of the \u003ca href=\"http://www.missingkids.com/home\">National Center for Missing and Exploited Children\u003c/a>, who is asking for alerts that have more useful information. \"The more eyes and ears we have out there searching for the child, the smaller the haystack becomes, and the better our chances are of safely rescuing that child.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\n","blocks":[],"excerpt":null,"status":"publish","parent":0,"modified":1398475034,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":9,"wordCount":341},"headData":{"title":"Amber Alerts On Cell Phones: Backlash Coming? | KQED","description":"Scared by that Amber Alert earlier this week? You weren't alone. On Monday night, many Bay Area residents were jolted by a loud Amber Alert on their cell phones. Authorities issued the statewide alert, about a child abduction in San Diego, because they thought the kidnapper might be heading north. Though the new system is","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Amber Alerts On Cell Phones: Backlash Coming?","datePublished":"2013-08-09T18:00:34.000Z","dateModified":"2014-04-26T01:17:14.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"106288 http://ww2.kqed.org/news/?p=106288","disqusUrl":"https://ww2.kqed.org/news/2013/08/09/amber-alerts-on-cell-phones-backlash-coming/","disqusTitle":"Amber Alerts On Cell Phones: Backlash Coming?","customPermalink":"2013/08/09/106288/","path":"/news/106288/amber-alerts-on-cell-phones-backlash-coming","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_105817\" class=\"wp-caption alignleft\" style=\"max-width: 300px\">\u003ca href=\"http://ww2.kqed.org/news/2013/08/06/amber-alerts-on-your-cell-phones/amberalert-640/\" rel=\"attachment wp-att-105817\">\u003cimg class=\"size-medium wp-image-105817 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/08/amberalert-640-300x135.jpg\" alt=\"Amber Alert as it appeared on an iPhone. \" width=\"300\" height=\"135\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Amber Alert as it appeared on an iPhone.\u003c/figcaption>\u003c/figure>\n\u003cp>Scared by that Amber Alert earlier this week? You weren't alone.\u003c/p>\n\u003cp>On Monday night, many Bay Area residents were jolted by a loud Amber Alert on their cell phones. Authorities issued the statewide alert, about a child abduction in San Diego, because they thought the kidnapper might be heading north.\u003c/p>\n\u003cp>Though the new system is used only in emergencies - and this certainly was one - the alerts apparently caused fear and confusion among recipients. Some are wondering if this will create a backlash.\u003c/p>\n\u003cp>According to an NPR \u003ca href=\"http://www.npr.org/blogs/alltechconsidered/2013/08/09/210417517/new-digital-amber-alerts-could-create-a-backlash\">report \u003c/a>today by Steve Henn, a firm that analyzes Twitter traffic saw a spike in tweets containing the phrase \"Amber Alert\" in the hours immediately after the alert went out across California. \"The sentiment of the overall tweets was definitely negative,\" said the firm's representative. More than 21,000 tweets used the phrase \"Amber Alert\" and the word \"scared.\" \"OMFG\" came up more than once, and the word \"annoying\" more than 1,700 times.\u003c/p>\n\u003cp>\u003c!--more-->Henn's report notes that the alerts, at least for now, are limited to 90 characters, with no photos, phone numbers or links allowed. The lack of information could contribute to the confusion and annoyance, and lead to opting out. As our Tuesday \u003ca href=\"http://ww2.kqed.org/news/2013/08/06/amber-alerts-on-your-cell-phones/\">post \u003c/a>on Newsfix pointed out, opting out of the alerts is easy -- but no one involved wants that to happen.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"What we don't want to see is a car-alarm syndrome where people disregard the alerts, or worse, they opt out,\" said Brian Josef of CTIA, the wireless industry's lobbying association in Washington.\u003c/p>\n\u003cp>\"When a child has been abducted, it is like trying to find a needle in a haystack,\" says Robert Hoever of the \u003ca href=\"http://www.missingkids.com/home\">National Center for Missing and Exploited Children\u003c/a>, who is asking for alerts that have more useful information. \"The more eyes and ears we have out there searching for the child, the smaller the haystack becomes, and the better our chances are of safely rescuing that child.\"\u003c/p>\n\u003cp>\u003c/p>\n\u003cp> \u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/106288/amber-alerts-on-cell-phones-backlash-coming","authors":["236"],"programs":["news_6944"],"categories":["news_6188","news_248"],"tags":["news_2958","news_152"],"featImg":"news_105817","label":"news_6944"},"news_99321":{"type":"posts","id":"news_99321","meta":{"index":"posts_1591205157","site":"news","id":"99321","score":null,"sort":[1370965849000]},"guestAuthors":[],"slug":"san-francisco-new-york-prosecutors-wait-to-judge-apple-kill-switch","title":"San Francisco, New York Prosecutors Wait to Judge Apple 'Kill Switch'","publishDate":1370965849,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>\u003cem>by Terry Collins, Associated Press\u003cbr>\n\u003c/em>\u003c/p>\n\u003cp>SAN FRANCISCO (AP) — The top prosecutors in San Francisco and New York, seeking ways to curb thefts of mobile devices, said Monday they will reserve judgment of Apple's new security feature designed to make it harder to reactivate a stolen iPhone.\u003c/p>\n\u003cfigure id=\"attachment_99327\" class=\"wp-caption alignleft\" style=\"max-width: 210px\">\u003ca href=\"http://ww2.kqed.org/news/2013/06/11/sf-ny-officials-wait-to-judge-apple-kill-switch/george-gascon-3/\" rel=\"attachment wp-att-99327\">\u003cimg class=\"size-large wp-image-99327 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/06/George-Gascon-707x1024.jpg\" alt=\"San Francisco District Attorney George Gascon (Justin Sullivan/Getty Images)\" width=\"210\" height=\"305\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">San Francisco District Attorney George Gascon (Justin Sullivan/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>San Francisco District Attorney George Gascón and New York Attorney General Eric Schneiderman have been asking the leading wireless device makers to create a \"kill switch\" that would render stolen phones useless. The prosecutors said they aren't judging Apple's new activation lock feature until they can fully determine its effectiveness.\u003c/p>\n\u003cp>Apple mentioned the new feature Monday during the Worldwide Developers Conference in San Francisco. It's part of iOS7, a new version of Apple's smartphone software that's set to be released in the fall.\u003c/p>\n\u003cp>\"We are appreciative of the gesture made by Apple to address smartphone theft. We reserve judgment on the activation lock feature until we can understand its actual functionality,\" the prosecutors said in a joint written statement.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Apple's announcement comes as Gascón and Schneiderman are scheduled to co-host a \"Smartphone Summit\" Thursday in New York City with representatives from Apple Inc., Samsung Electronics Co., Google Inc. and Microsoft Corp. \u003c/p>\n\u003cp>Almost 1 in 3 robberies nationwide involves the theft of a mobile phone, according to the Federal Communications Commission, which is coordinating formation this fall of a national database system to track cellphones reported stolen.\u003c/p>\n\u003cp>\u003c!--more-->\u003c/p>\n\u003cp>Nearly 175 million cellphones — mostly smartphones — have been sold in the U.S. in the past year and account for $69 billion in sales, according to IDC, a Massachusetts-based research firm.\u003c/p>\n\u003cp>Schneiderman said a recent study found that lost and stolen cellphones cost consumers more than $30 billion last year. In New York, police have coined the term \"Apple-picking\" to describe thefts of the popular iPhone and other mobile products like iPads.\u003c/p>\n\u003cp>While Apple didn't provide many specifics Monday, the new activation lock feature is designed to prevent thieves from turning off the Find My iPhone application, which allows owners to track their phone on a map, remotely set a passcode and delete their data.\u003c/p>\n\u003cp>The new activation lock apparently would require someone to know a user's Apple ID and password to reactivate a stolen phone, even after a thief erases all the data on the device.\u003c/p>\n\u003cp>\"We think this is going to be a really powerful theft deterrent,\" said Craig Federighi, Apple's senior vice president of software engineering, at Monday's developers conference.\u003c/p>\n\u003cp>Gascón and Schneiderman said they look forward to having \"a substantive conversation with Apple and other manufacturers\" during the summit Thursday.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"We are hopeful that the cellphone industry will imbed persistent technology that is free to consumers that will make a phone inoperable once stolen, even if the device is off, the SIM card is removed or the phone is modified by a thief to avoid detection,\" the prosecutors said.\u003c/p>\n\n","blocks":[],"excerpt":null,"status":"publish","parent":0,"modified":1370980820,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":17,"wordCount":510},"headData":{"title":"San Francisco, New York Prosecutors Wait to Judge Apple 'Kill Switch' | KQED","description":"by Terry Collins, Associated Press SAN FRANCISCO (AP) — The top prosecutors in San Francisco and New York, seeking ways to curb thefts of mobile devices, said Monday they will reserve judgment of Apple's new security feature designed to make it harder to reactivate a stolen iPhone. San Francisco District Attorney George Gascón and New","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"San Francisco, New York Prosecutors Wait to Judge Apple 'Kill Switch'","datePublished":"2013-06-11T15:50:49.000Z","dateModified":"2013-06-11T20:00:20.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"99321 http://ww2.kqed.org/news/?p=99321","disqusUrl":"https://ww2.kqed.org/news/2013/06/11/san-francisco-new-york-prosecutors-wait-to-judge-apple-kill-switch/","disqusTitle":"San Francisco, New York Prosecutors Wait to Judge Apple 'Kill Switch'","customPermalink":"2013/06/11/sf-ny-officials-wait-to-judge-apple-kill-switch/","path":"/news/99321/san-francisco-new-york-prosecutors-wait-to-judge-apple-kill-switch","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>by Terry Collins, Associated Press\u003cbr>\n\u003c/em>\u003c/p>\n\u003cp>SAN FRANCISCO (AP) — The top prosecutors in San Francisco and New York, seeking ways to curb thefts of mobile devices, said Monday they will reserve judgment of Apple's new security feature designed to make it harder to reactivate a stolen iPhone.\u003c/p>\n\u003cfigure id=\"attachment_99327\" class=\"wp-caption alignleft\" style=\"max-width: 210px\">\u003ca href=\"http://ww2.kqed.org/news/2013/06/11/sf-ny-officials-wait-to-judge-apple-kill-switch/george-gascon-3/\" rel=\"attachment wp-att-99327\">\u003cimg class=\"size-large wp-image-99327 \" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/06/George-Gascon-707x1024.jpg\" alt=\"San Francisco District Attorney George Gascon (Justin Sullivan/Getty Images)\" width=\"210\" height=\"305\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">San Francisco District Attorney George Gascon (Justin Sullivan/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>San Francisco District Attorney George Gascón and New York Attorney General Eric Schneiderman have been asking the leading wireless device makers to create a \"kill switch\" that would render stolen phones useless. The prosecutors said they aren't judging Apple's new activation lock feature until they can fully determine its effectiveness.\u003c/p>\n\u003cp>Apple mentioned the new feature Monday during the Worldwide Developers Conference in San Francisco. It's part of iOS7, a new version of Apple's smartphone software that's set to be released in the fall.\u003c/p>\n\u003cp>\"We are appreciative of the gesture made by Apple to address smartphone theft. We reserve judgment on the activation lock feature until we can understand its actual functionality,\" the prosecutors said in a joint written statement.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Apple's announcement comes as Gascón and Schneiderman are scheduled to co-host a \"Smartphone Summit\" Thursday in New York City with representatives from Apple Inc., Samsung Electronics Co., Google Inc. and Microsoft Corp. \u003c/p>\n\u003cp>Almost 1 in 3 robberies nationwide involves the theft of a mobile phone, according to the Federal Communications Commission, which is coordinating formation this fall of a national database system to track cellphones reported stolen.\u003c/p>\n\u003cp>\u003c!--more-->\u003c/p>\n\u003cp>Nearly 175 million cellphones — mostly smartphones — have been sold in the U.S. in the past year and account for $69 billion in sales, according to IDC, a Massachusetts-based research firm.\u003c/p>\n\u003cp>Schneiderman said a recent study found that lost and stolen cellphones cost consumers more than $30 billion last year. In New York, police have coined the term \"Apple-picking\" to describe thefts of the popular iPhone and other mobile products like iPads.\u003c/p>\n\u003cp>While Apple didn't provide many specifics Monday, the new activation lock feature is designed to prevent thieves from turning off the Find My iPhone application, which allows owners to track their phone on a map, remotely set a passcode and delete their data.\u003c/p>\n\u003cp>The new activation lock apparently would require someone to know a user's Apple ID and password to reactivate a stolen phone, even after a thief erases all the data on the device.\u003c/p>\n\u003cp>\"We think this is going to be a really powerful theft deterrent,\" said Craig Federighi, Apple's senior vice president of software engineering, at Monday's developers conference.\u003c/p>\n\u003cp>Gascón and Schneiderman said they look forward to having \"a substantive conversation with Apple and other manufacturers\" during the summit Thursday.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"We are hopeful that the cellphone industry will imbed persistent technology that is free to consumers that will make a phone inoperable once stolen, even if the device is off, the SIM card is removed or the phone is modified by a thief to avoid detection,\" the prosecutors said.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/99321/san-francisco-new-york-prosecutors-wait-to-judge-apple-kill-switch","authors":["237"],"programs":["news_6944"],"categories":["news_248"],"tags":["news_2958","news_4498","news_4499","news_610","news_4497","news_1651","news_4500"],"label":"news_6944"},"news_91851":{"type":"posts","id":"news_91851","meta":{"index":"posts_1591205157","site":"news","id":"91851","score":null,"sort":[1363798575000]},"guestAuthors":[],"slug":"san-francisco-muni-to-build-taxi-app-for-smart-phones","title":"San Francisco Muni to Enable Taxi App for Smart Phones","publishDate":1363798575,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>SAN FRANCISCO (BCN) — The San Francisco Municipal Transportation Agency Board of Directors voted on Tuesday to work towards a mobile phone application connecting passengers to taxis throughout the city.\u003c/p>\n\u003cfigure id=\"attachment_91859\" class=\"wp-caption alignright\" style=\"max-width: 250px\">\u003ca href=\"http://ww2.kqed.org/news/2013/03/20/san-francisco-muni-to-build-taxi-app-for-smart-phones/taxi-flickr-2/\" rel=\"attachment wp-att-91859\">\u003cimg class=\"size-full wp-image-91859\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/03/taxi-flickr.jpg\" alt=\"Photo: Flickr\" width=\"250\" height=\"188\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Photo: Flickr\u003c/figcaption>\u003c/figure>\n\u003cp>The legislation would create an electronic taxi access network that would track data while forming an Internet accessible centralized dispatch service.\u003c/p>\n\u003cp>The board voted unanimously to amend the transportation code in part to allow the mobile phone service to be implemented, MTA spokesman Paul Rose said.\u003c/p>\n\u003cp>The legislation stems from the growing competition from other rideshare and car service programs, such as Lyft, Sidecar and Uber that take advantage of the connectivity of smartphone customers.\u003c/p>\n\u003cp>Support for the city's proposed taxi application appears split within the cab industry, longtime driver Brad Newsham said.\u003c!--more-->\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>At today's board meeting, cab drivers filled board chambers and an overflow room at City Hall, with several voicing concerns about the proposed legislation.\u003c/p>\n\u003cp>Newsham is in favor of a smartphone app, calling it a \"wonderful thing,\" especially if it will improve customer experience.\u003c/p>\n\u003cp>However he said he understands qualms other drivers have about the agency collecting data through the service, such as the length of rides, pick-up and destination locations, fares and number of passengers of driver's trips.\u003c/p>\n\u003cp>\"A lot of cab drivers like myself have been clamoring for a dispatch system that would be integrated fleet-wide,\" Newsham said.\u003c/p>\n\u003cp>On the other hand, Newsham said, \"I am completely in support of the people who are concerned with privacy invasion.\"\u003c/p>\n\u003cp>He said there is reluctance within the cab industry to give such detailed information about whereabouts and other activity.\u003c/p>\n\u003cp>Another contingent of cab drivers appear to be neutral on the technological changes, Newsham said.\u003c/p>\n\u003cp>Across the board, however, cabs are feeling the effects of smartphone-based companies, who take potential customers and do not have the same regulations and fees mandated by the city.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"When you have someone from the outside taking those fares,\" Newsham said. \"It's really a problem.\"\u003c/p>\n\n","blocks":[],"excerpt":null,"status":"publish","parent":0,"modified":1363813104,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":16,"wordCount":346},"headData":{"title":"San Francisco Muni to Enable Taxi App for Smart Phones | KQED","description":"SAN FRANCISCO (BCN) — The San Francisco Municipal Transportation Agency Board of Directors voted on Tuesday to work towards a mobile phone application connecting passengers to taxis throughout the city. The legislation would create an electronic taxi access network that would track data while forming an Internet accessible centralized dispatch service. The board voted unanimously to","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"San Francisco Muni to Enable Taxi App for Smart Phones","datePublished":"2013-03-20T16:56:15.000Z","dateModified":"2013-03-20T20:58:24.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"91851 http://ww2.kqed.org/news/?p=91851","disqusUrl":"https://ww2.kqed.org/news/2013/03/20/san-francisco-muni-to-build-taxi-app-for-smart-phones/","disqusTitle":"San Francisco Muni to Enable Taxi App for Smart Phones","path":"/news/91851/san-francisco-muni-to-build-taxi-app-for-smart-phones","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>SAN FRANCISCO (BCN) — The San Francisco Municipal Transportation Agency Board of Directors voted on Tuesday to work towards a mobile phone application connecting passengers to taxis throughout the city.\u003c/p>\n\u003cfigure id=\"attachment_91859\" class=\"wp-caption alignright\" style=\"max-width: 250px\">\u003ca href=\"http://ww2.kqed.org/news/2013/03/20/san-francisco-muni-to-build-taxi-app-for-smart-phones/taxi-flickr-2/\" rel=\"attachment wp-att-91859\">\u003cimg class=\"size-full wp-image-91859\" src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2013/03/taxi-flickr.jpg\" alt=\"Photo: Flickr\" width=\"250\" height=\"188\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Photo: Flickr\u003c/figcaption>\u003c/figure>\n\u003cp>The legislation would create an electronic taxi access network that would track data while forming an Internet accessible centralized dispatch service.\u003c/p>\n\u003cp>The board voted unanimously to amend the transportation code in part to allow the mobile phone service to be implemented, MTA spokesman Paul Rose said.\u003c/p>\n\u003cp>The legislation stems from the growing competition from other rideshare and car service programs, such as Lyft, Sidecar and Uber that take advantage of the connectivity of smartphone customers.\u003c/p>\n\u003cp>Support for the city's proposed taxi application appears split within the cab industry, longtime driver Brad Newsham said.\u003c!--more-->\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>At today's board meeting, cab drivers filled board chambers and an overflow room at City Hall, with several voicing concerns about the proposed legislation.\u003c/p>\n\u003cp>Newsham is in favor of a smartphone app, calling it a \"wonderful thing,\" especially if it will improve customer experience.\u003c/p>\n\u003cp>However he said he understands qualms other drivers have about the agency collecting data through the service, such as the length of rides, pick-up and destination locations, fares and number of passengers of driver's trips.\u003c/p>\n\u003cp>\"A lot of cab drivers like myself have been clamoring for a dispatch system that would be integrated fleet-wide,\" Newsham said.\u003c/p>\n\u003cp>On the other hand, Newsham said, \"I am completely in support of the people who are concerned with privacy invasion.\"\u003c/p>\n\u003cp>He said there is reluctance within the cab industry to give such detailed information about whereabouts and other activity.\u003c/p>\n\u003cp>Another contingent of cab drivers appear to be neutral on the technological changes, Newsham said.\u003c/p>\n\u003cp>Across the board, however, cabs are feeling the effects of smartphone-based companies, who take potential customers and do not have the same regulations and fees mandated by the city.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\"When you have someone from the outside taking those fares,\" Newsham said. \"It's really a problem.\"\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/91851/san-francisco-muni-to-build-taxi-app-for-smart-phones","authors":["237"],"programs":["news_6944"],"categories":["news_248","news_1397"],"tags":["news_2958","news_320","news_4095","news_4096","news_1651"],"label":"news_6944"},"news_73028":{"type":"posts","id":"news_73028","meta":{"index":"posts_1591205157","site":"news","id":"73028","score":null,"sort":[1344884449000]},"guestAuthors":[],"slug":"google-cuts-4000-jobs-at-motorola-mobility","title":"Google Cuts 4,000 Jobs at Motorola Mobility","publishDate":1344884449,"format":"aside","headTitle":"News Fix | KQED News","labelTerm":{"term":6944,"site":"news"},"content":"\u003cp>MOUNTAIN VIEW, Calif. (AP) — Google is cutting about 4,000 jobs at its Motorola Mobility cellphone business and will close or consolidate about one-third of its 90 locations.\u003c/p>\n\u003cfigure id=\"attachment_73030\" class=\"wp-caption alignright\" style=\"max-width: 248px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2012/08/GoogleWorkers1.jpg\">\u003cimg src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2012/08/GoogleWorkers1.jpg\" alt=\"\" title=\"GoogleWorkers\" width=\"248\" height=\"140\" class=\"size-full wp-image-73030\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Google workers (David Paul Morris/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>The reductions represent about 20 percent of Motorola Mobility's 20,000 employees, and 7 percent of Google's overall work force. Two-third of the job cuts will take place outside of the U.S., Google said.\u003c/p>\n\u003cp>The job eliminations come three months after Google bought the once-dominant U.S. cellphone maker for $12.5 billion, chiefly with a view to using its large patent portfolio to bolster its legal defenses.\u003c/p>\n\u003cp>The cellphone pioneer has been struggling for years. It hadn't produced a mass-market hit since it introduced the Razr cellphone in 2005 and its market share has plummeted.\u003c/p>\n\u003cp>Before the acquisition, Motorola had been trying to turn itself around by focusing on smartphones, and the cuts announced Monday will shift that goal even further. In the first quarter, Motorola sold 5.1 million smartphones and 3.7 million \"dumb\" phones.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>The migration toward smartphones has slowed Motorola's decline, but it has still lost money in 14 out of the last 16 quarters.\u003c/p>\n\u003cp>Google said in a filing with the Securities and Exchange Commission that the changes are intended to make the unit profitable, but warned that investors should expect revenue to fluctuate over the next few quarters, and sales will drop before the cost savings take effect.\u003c/p>\n\u003cp>Severance payments will cost Google about $275 million, which will largely be recognized in the current quarter. The company also expects to book an unspecified amount in restructuring charges, mostly in the quarter.\u003c/p>\n\u003cp>Motorola announced in June that it would move its headquarters from the Chicago suburb of Libertyville to downtown Chicago.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Google shares rose $7, or 1.1 percent, to $649 in morning trading.\u003c/p>\n\n","blocks":[],"excerpt":null,"status":"publish","parent":0,"modified":1344884807,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":12,"wordCount":317},"headData":{"title":"Google Cuts 4,000 Jobs at Motorola Mobility | KQED","description":"MOUNTAIN VIEW, Calif. (AP) — Google is cutting about 4,000 jobs at its Motorola Mobility cellphone business and will close or consolidate about one-third of its 90 locations. The reductions represent about 20 percent of Motorola Mobility's 20,000 employees, and 7 percent of Google's overall work force. Two-third of the job cuts will take place","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":"","schema":{"@context":"http://schema.org","@type":"NewsArticle","headline":"Google Cuts 4,000 Jobs at Motorola Mobility","datePublished":"2012-08-13T19:00:49.000Z","dateModified":"2012-08-13T19:06:47.000Z","image":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png","isAccessibleForFree":"Y","publisher":{"@type":"NewsMediaOrganization","@id":"https://www.kqed.org/#organization","name":"KQED","url":"https://www.kqed.org","logo":"https://cdn.kqed.org/wp-content/uploads/2020/02/KQED-OG-Image@1x.png"}}},"disqusIdentifier":"73028 http://ww2.kqed.org/news/?p=73028","disqusUrl":"https://ww2.kqed.org/news/2012/08/13/google-cuts-4000-jobs-at-motorola-mobility/","disqusTitle":"Google Cuts 4,000 Jobs at Motorola Mobility","path":"/news/73028/google-cuts-4000-jobs-at-motorola-mobility","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>MOUNTAIN VIEW, Calif. (AP) — Google is cutting about 4,000 jobs at its Motorola Mobility cellphone business and will close or consolidate about one-third of its 90 locations.\u003c/p>\n\u003cfigure id=\"attachment_73030\" class=\"wp-caption alignright\" style=\"max-width: 248px\">\u003ca href=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2012/08/GoogleWorkers1.jpg\">\u003cimg src=\"http://ww2.kqed.org/news/wp-content/uploads/sites/10/2012/08/GoogleWorkers1.jpg\" alt=\"\" title=\"GoogleWorkers\" width=\"248\" height=\"140\" class=\"size-full wp-image-73030\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Google workers (David Paul Morris/Getty Images)\u003c/figcaption>\u003c/figure>\n\u003cp>The reductions represent about 20 percent of Motorola Mobility's 20,000 employees, and 7 percent of Google's overall work force. Two-third of the job cuts will take place outside of the U.S., Google said.\u003c/p>\n\u003cp>The job eliminations come three months after Google bought the once-dominant U.S. cellphone maker for $12.5 billion, chiefly with a view to using its large patent portfolio to bolster its legal defenses.\u003c/p>\n\u003cp>The cellphone pioneer has been struggling for years. It hadn't produced a mass-market hit since it introduced the Razr cellphone in 2005 and its market share has plummeted.\u003c/p>\n\u003cp>Before the acquisition, Motorola had been trying to turn itself around by focusing on smartphones, and the cuts announced Monday will shift that goal even further. In the first quarter, Motorola sold 5.1 million smartphones and 3.7 million \"dumb\" phones.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>The migration toward smartphones has slowed Motorola's decline, but it has still lost money in 14 out of the last 16 quarters.\u003c/p>\n\u003cp>Google said in a filing with the Securities and Exchange Commission that the changes are intended to make the unit profitable, but warned that investors should expect revenue to fluctuate over the next few quarters, and sales will drop before the cost savings take effect.\u003c/p>\n\u003cp>Severance payments will cost Google about $275 million, which will largely be recognized in the current quarter. The company also expects to book an unspecified amount in restructuring charges, mostly in the quarter.\u003c/p>\n\u003cp>Motorola announced in June that it would move its headquarters from the Chicago suburb of Libertyville to downtown Chicago.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Google shares rose $7, or 1.1 percent, to $649 in morning trading.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/news/73028/google-cuts-4000-jobs-at-motorola-mobility","authors":["237"],"programs":["news_6944"],"categories":["news_1758","news_248"],"tags":["news_2958","news_93","news_352","news_1783"],"label":"news_6944"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. 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