There's a battle for riders in San Francisco between the taxi industry and ride-service companies like Uber and Lyft, and it's heating up in time for New Year's Eve, expected to be one of the busiest nights of the year for the warring vehicle-for-hire industries.
Over the last few years, a growing number of people are choosing ride-service companies over taxis. A report from San Francisco taxi officials this fall showed taxi rides in the city are down by more than 60 percent over the last year, and many taxi drivers blame ride-service companies for the decline.
Uber and Lyft are expected to charge higher-than-normal prices New Year's Eve as part of a practice called surge pricing, when passengers can pay several times the amount of a usual ride when demand outstrips supply. The ride services say this encourages extra drivers to hit the streets. In fact, Uber announced on Tuesday that an average ride at 2 a.m. could be more than $100.
People don't always like the final cost of an Uber ride incurred during surge pricing. This New Year's Eve, taxis are hoping to grab those disgruntled customers with discounted or free rides. Flywheel, an app for hailing taxis, is offering a $10 flat rate for rides booked on the app between 8 p.m. and 3 a.m. Rides more than $50 will be charged the metered balance.
Flywheel CFO Oneal Bhambani calls his app a bet on the taxi industry.