'The Amazon Economy'

Founded in 1994, Amazon sells everything from couches to baby toys, with 85 million people visiting its site each month. Now, it’s partnering with other companies and taking over key parts of their businesses, like shipping orders and customer service. But Financial Times reporter Barney Jopson says there’s a dark side to that rapid growth, and that Amazon has a number of hidden practices that could hurt small businesses and brick-and-mortar stores. We talk with Jopson, who ran a five-part investigative series on Amazon for the Times. It’s now an eBook called “The Amazon Economy.”