chiaroscuro: Restaurant Info + Video | reviews | full episode video |

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550 Washington Street (between Sansome and Montgomery Streets)
San Francisco, CA 94111

Parking: Street (difficult)

Phone: 415-362-6012
Twitter: @chiaroscuro2011
Facebook: chiaroscuro

Restaurant Owners Alessandro Campitelli
Executive Chef: Alessandro Campitelli
Pastry Chef: Mark Zauski

Type of Cuisine: Roman Italian
Signature Dishes: Pasta
Vegetarian Options: 3+ items
Alcohol Served: Beer and wine
Corkage Fee: $25
Bottle Limit: 2

Restaurant Hours:
Monday: 11:30am-2:30pm (lunch), 5:30pm-9:30pm (dinner)
Tuesday: 11:30am-2:30pm (lunch), 5:30pm-9:30pm (dinner)
Wednesday: 11:30am-2:30pm (lunch), 5:30pm-9:30pm (dinner)
Thursday: 11:30am-2:30pm (lunch), 5:30pm-9:30pm (dinner)
Friday: 11:30am-2:30pm (lunch), 5:30pm-10:30pm (dinner)
Saturday: 5:30pm-10:30pm (dinner)
Sunday: Closed

Meals Served: Lunch, dinner
Take-Out: Yes
Delivery: No
Average Dinner Price Range (Per person, full meal, tax, 15% gratuity, w/o alcohol): $35-$60
Average Lunch Price Range (Per person, full meal, tax, 15% gratuity, w/o alcohol): $25-$35
Payment Options: Visa, MasterCard, American Express
Accept Reservations: Yes
Do you accept reservations through Yes
Need Reservations: No
How far in advance should reservations be made? 1 day

Accommodations for Children: Kid-friendly, but only suitable for older kids
Dining Style: Business casual
Disabled Access: Yes
Restaurant Size: Medium (30-100 seats)
Accommodate Groups (10+): Yes
Private Dining Room: No
Tables with Scenic Views: Yes
Outdoor Dining: Yes
Entertainment: No

  • Gran A


    SERVER: Would you like a bottle of sparkling water?

    US: No thanks

    SERVER: How about regular old still water?

    US: OK, that sounds good.

    The water comes out in a decorative glass bottle like you would find at Pottery Barn. The bottle has no cap/top and it has a sign on it that says “Still.” Very cute. Again, much like what you would find in Pottery Barn’s home bar-ware section.

    Dinner: good.

    Service: I thought the service was good throughout the meal (until we got the bill)

    Decor/ambiance: Very nice/clean/modern

    Then the bill comes:

    FOOD AND WINE TOTAL: about $300

    The food and wine charges were accurate. When asked about the water charge, we were told that we had ordered bottled mineral water. To their credit, they took it off the bill when I pointed out that we had been led to believe that we were drinking tap water and that we were never given a bottle that had any top/cap like you would expect from bottled mineral water for purchase.

    But I bet most people either wouldn’t notice the charge or would feel too petty/embarrassed to speak up.

    It’s a bad business model to try to scam your customers to make a few extra bucks. $14 was nothing compared to the $300 we spent on food and wine. But I do not like places that try to scam their customers. I won’t be back.

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