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A Cookbook Map Reveals What's Hot In American Regional Cuisine
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Photo: Joe Nicholson/AP","credit":null,"description":"Amazon has been testing its AmazonFresh delivery service in the Seattle area since 2007.","imgSizes":{"kqedFullSize":{"file":"https://ww2.kqed.org/app/uploads/sites/24/2013/06/amazonfresh-e1370469334356.jpg","width":640,"height":479}},"fetchFailed":false,"isLoading":false}},"audioPlayerReducer":{"postId":"stream_live"},"authorsReducer":{"byline_bayareabites_125376":{"type":"authors","id":"byline_bayareabites_125376","meta":{"override":true},"slug":"byline_bayareabites_125376","name":"\u003ca href=\"https://civileats.com/author/sparker/\">Stephanie Parker\u003c/a>, \u003ca href=\"https://ww2.kqed.org/bayareabites/author/civileat/\">Civil Eats\u003c/a>","isLoading":false},"byline_bayareabites_118353":{"type":"authors","id":"byline_bayareabites_118353","meta":{"override":true},"slug":"byline_bayareabites_118353","name":"Allison Aubrey, NPR Food","isLoading":false},"byline_bayareabites_113870":{"type":"authors","id":"byline_bayareabites_113870","meta":{"override":true},"slug":"byline_bayareabites_113870","name":"Merrit Kennedy, NPR Food","isLoading":false},"byline_bayareabites_81049":{"type":"authors","id":"byline_bayareabites_81049","meta":{"override":true},"slug":"byline_bayareabites_81049","name":"April Fulton","isLoading":false},"byline_bayareabites_62949":{"type":"authors","id":"byline_bayareabites_62949","meta":{"override":true},"slug":"byline_bayareabites_62949","name":"Maria Godoy","isLoading":false},"rgebreyesus":{"type":"authors","id":"11625","meta":{"index":"authors_1591205172","id":"11625","found":true},"name":"Ruth Gebreyesus","firstName":"Ruth","lastName":"Gebreyesus","slug":"rgebreyesus","email":"rgebreyesus@KQED.org","display_author_email":false,"staff_mastheads":[],"title":"Food Writer","bio":"Ruth Gebreyesus is a freelance writer and producer based in the Bay Area. Through stories across various mediums, Ruth explores the creation and consumption of cultural products. You can find more of her work \u003ca href=\"https://www.kotetakotet.com/\">here\u003c/a>.","avatar":"https://secure.gravatar.com/avatar/68980beab511750abbb1a58f1c768b45?s=600&d=blank&r=g","twitter":"root_g","facebook":null,"instagram":null,"linkedin":null,"sites":[{"site":"arts","roles":["subscriber"]},{"site":"bayareabites","roles":["subscriber"]},{"site":"checkplease","roles":["editor"]},{"site":"food","roles":["editor"]}],"headData":{"title":"Ruth Gebreyesus | KQED","description":"Food Writer","ogImgSrc":"https://secure.gravatar.com/avatar/68980beab511750abbb1a58f1c768b45?s=600&d=blank&r=g","twImgSrc":"https://secure.gravatar.com/avatar/68980beab511750abbb1a58f1c768b45?s=600&d=blank&r=g"},"isLoading":false,"link":"/author/rgebreyesus"}},"breakingNewsReducer":{},"campaignFinanceReducer":{},"firebase":{"requesting":{},"requested":{},"timestamps":{},"data":{},"ordered":{},"auth":{"isLoaded":false,"isEmpty":true},"authError":null,"profile":{"isLoaded":false,"isEmpty":true},"listeners":{"byId":{},"allIds":[]},"isInitializing":false,"errors":[]},"navBarReducer":{"navBarId":"arts","fullView":true,"showPlayer":false},"navMenuReducer":{"menus":[{"key":"menu1","items":[{"name":"News","link":"/","type":"title"},{"name":"Politics","link":"/politics"},{"name":"Science","link":"/science"},{"name":"Education","link":"/educationnews"},{"name":"Housing","link":"/housing"},{"name":"Immigration","link":"/immigration"},{"name":"Criminal Justice","link":"/criminaljustice"},{"name":"Silicon Valley","link":"/siliconvalley"},{"name":"Forum","link":"/forum"},{"name":"The California Report","link":"/californiareport"}]},{"key":"menu2","items":[{"name":"Arts & Culture","link":"/arts","type":"title"},{"name":"Critics’ Picks","link":"/thedolist"},{"name":"Cultural Commentary","link":"/artscommentary"},{"name":"Food & Drink","link":"/food"},{"name":"Bay Area Hip-Hop","link":"/bayareahiphop"},{"name":"Rebel Girls","link":"/rebelgirls"},{"name":"Arts Video","link":"/artsvideos"}]},{"key":"menu3","items":[{"name":"Podcasts","link":"/podcasts","type":"title"},{"name":"Bay Curious","link":"/podcasts/baycurious"},{"name":"Rightnowish","link":"/podcasts/rightnowish"},{"name":"The Bay","link":"/podcasts/thebay"},{"name":"On Our Watch","link":"/podcasts/onourwatch"},{"name":"Mindshift","link":"/podcasts/mindshift"},{"name":"Consider This","link":"/podcasts/considerthis"},{"name":"Political Breakdown","link":"/podcasts/politicalbreakdown"}]},{"key":"menu4","items":[{"name":"Live Radio","link":"/radio","type":"title"},{"name":"TV","link":"/tv","type":"title"},{"name":"Events","link":"/events","type":"title"},{"name":"For Educators","link":"/education","type":"title"},{"name":"Support KQED","link":"/support","type":"title"},{"name":"About","link":"/about","type":"title"},{"name":"Help Center","link":"https://kqed-helpcenter.kqed.org/s","type":"title"}]}]},"pagesReducer":{},"postsReducer":{"stream_live":{"type":"live","id":"stream_live","audioUrl":"https://streams.kqed.org/kqedradio","title":"Live Stream","excerpt":"Live Stream information currently unavailable.","link":"/radio","featImg":"","label":{"name":"KQED Live","link":"/"}},"stream_kqedNewscast":{"type":"posts","id":"stream_kqedNewscast","audioUrl":"https://www.kqed.org/.stream/anon/radio/RDnews/newscast.mp3?_=1","title":"KQED Newscast","featImg":"","label":{"name":"88.5 FM","link":"/"}},"bayareabites_136903":{"type":"posts","id":"bayareabites_136903","meta":{"index":"posts_1591205157","site":"bayareabites","id":"136903","score":null,"sort":[1587996006000]},"guestAuthors":[],"slug":"how-popular-food-delivery-companies-like-uber-eats-have-changed-their-health-policies-because-of-coronavirus","title":"Coronavirus and Food Delivery: A Guide to Popular Bay Area Apps and Health Policies","publishDate":1587996006,"format":"standard","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cp>During the coronavirus crisis, Californians are ever more reliant on delivery services for takeout and groceries. And, almost two months into shelter-in-place restrictions to curb the COVID-19 pandemic, restaurants are similarly relying on these services to keep their business afloat.\u003c/p>\n\u003cp>Ordering takeout can certainly support restaurants, and keeps diners sheltered in their homes. Yet the burden and health risks of acquiring food has shifted to a delivery workforce that is largely without employer-provided health insurance and other benefits like sick paid leave. And then there's the cut that delivery apps take from local restaurants.[aside postID='bayareabites_136732' label='Ordering Delivery and Takeout in the Bay Area During Coronavirus']\u003c/p>\n\u003cp>If you're someone who cares about worker protection, public safety and supporting local restaurants, what's the difference between one delivery app or another?\u003c/p>\n\u003cp>That's where this guide comes in. Below, we’ve researched the policies of the more popular delivery companies in the Bay Area, prioritizing paid sick leave, hazard pay, fees charged to restaurants and distribution of protective equipment to drivers.\u003c/p>\n\u003cp>\u003cstrong>Some basics, first:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>This guide is made to represent and track changes to policies since the outbreak of coronavirus.\u003c/li>\n\u003cli>This information is gathered directly from company spokespersons, previous news reporting, and the company’s websites.\u003c/li>\n\u003cli>Public health officials have found no documented cases of COVID-19 transmission from food or food packaging.\u003c/li>\n\u003cli>Since April 16, California mandates that all food workers get two weeks of supplemental paid sick leave. This includes delivery drivers and otherwise non-benefited employees. Food workers are eligible for 80 hours of paid sick leave if they are subject to, quarantine, isolation order or under a medical directive to stop working.\u003c/li>\n\u003cli>Some delivery companies have waived delivery fees for customers, but restaurants are still paying commissions ranging from 10% to 30% per order. (In April, San Francisco Mayor London Breed temporarily capped the fees that restaurants pay to delivery companies at 15%.)\u003c/li>\n\u003c/ul>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"//datawrapper.dwcdn.net/WeIes/22/\" scrolling=\"yes\" frameborder=\"0\" style=\"border: none;\" width=\"320\" height=\"785\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch2>DoorDash and Caviar\u003c/h2>\n\u003cp>Both provide two weeks’ pay to couriers who are either diagnosed with COVID-19, quarantined with medical documentation, or are proven housemates with someone who has been. Couriers must also have been active on the platforms for at least two months and completed 30 deliveries in the past 30 days. The company also recently amended this policy to include non-diagnosed drivers who are high-risk, or drivers who live with a high-risk housemate.\u003cstrong>\u003cbr>\n\u003c/strong>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The companies have not amended their wages or tips for couriers. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Through April, DoorDash and Caviar have offered free sign-up and no commission for 30 days to new restaurants on the platform. Pick-up orders are not charged commission.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Distributing PPE equipment is in process.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Default delivery method has been changed to no-contact. \u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1164894477.jpg\">\u003cimg class=\"alignnone wp-image-1337060 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1164894477-800x533.jpg\" alt=\"Woman pulling out groceries from a box.\" width=\"800\" height=\"533\">\u003c/a>\u003c/p>\n\u003ch2>Good Eggs\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Before the coronavirus pandemic, all employees received nine days of sick leave. After the onset, Good Eggs added two weeks of sick leave to the existing policy for employees who qualify based on the state's mandate.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003ci> \u003c/i>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has introduced new bonuses available to employees. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Vendor fees do not apply. Good Eggs acts as a supplier of goods from farmers and foodmakers.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Good Eggs is providing employees with masks, alcohol wipes, disinfectant, and hand sanitizer. Employees are allowed to wear their own mask if it meets or exceeds the quality of masks provided. The company has stopped reusing delivery boxes and ice packs. Delivery vans are cleaned and sanitized every night. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Physical distancing has become a standard practice in the company’s fulfillment center and production kitchen. When physical distancing is not possible, masks, gloves and frequent handwashing are required. The company recommends a 15-minute limit on work in close proximity.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Good Eggs has shifted to contactless delivery only.\u003c/span>\u003c/p>\n\u003ch2>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1134086327.jpg\">\u003cimg class=\"alignnone wp-image-1337061 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1134086327-800x590.jpg\" alt=\"Chinese takeout\" width=\"800\" height=\"590\">\u003c/a>\u003c/h2>\n\u003ch2>Grubhub\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Grubhub has offered \u003ca href=\"https://driver-support.grubhub.com/hc/en-us/articles/360041282891-Am-I-eligible-for-Driver-Support-Pay-during-the-COVID-19-pandemic-\">a one-time payment\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> to drivers, based on average three-week earnings, who have a documented COVID-19 diagnosis, have been ordered by a public health authority or licensed medical provider to self-isolate, or had their accounts restricted as a result of information from a public health authority. Only drivers who have made at least one delivery in the last 30 days are eligible.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Grubhub did not return requests for comment on tips and hazard pay. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has not changed its fee policies. \u003c/span>\u003ca href=\"https://www.theverge.com/2020/4/2/21206019/grubhub-restaurants-250-discounts-coronavirus\">\u003cspan style=\"font-weight: 400\">The company has come under fire in recent weeks\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> for offering a discount program that put the cost on participating restaurants without their knowledge. Grubhub updated the program to pay for a portion of the orders. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company’s website states drivers can order free protective equipment including hand sanitizer, masks and gloves on a first-come-first-serve basis. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Default delivery method has been changed to no-contact. \u003c/span>\u003c/p>\n\u003ch2>\u003cimg class=\"alignnone wp-image-136938 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-800x533.jpg\" alt=\"Open fridge filled with produce\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/h2>\n\u003ch2>Instacart\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">All workers are eligible for 14 days of paid sick leave if they are diagnosed with COVID-19, in mandatory isolation or mandatory quarantine. While some in-store only shoppers can accrue sick pay as part of their benefitted employee status, Instacart workers who shop as well as deliver are in independent contractors without benefits.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>The company has introduced bonuses of $25–$150 to in-store employees but hazard pay demands of delivery employees have not been granted. Customer tips have increased by 30% on average according to the company but some\u003ca href=\"https://www.wired.com/story/instacart-delivery-workers-still-waiting-safety-kits/\"> \u003cspan style=\"font-weight: 400\">Instacart shoppers\u003c/span>\u003c/a> have complained that “\u003cspan style=\"font-weight: 400\">“\u003c/span>\u003ca href=\"https://www.cnn.com/2020/04/09/tech/instacart-shoppers-tip-baiting/index.html\">\u003cspan style=\"font-weight: 400\">tip-baiting\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">”\u003c/span>has been detrimental to their pay.\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Three weeks ago, Instacart announced it will distribute free health and safety kits to full-service shoppers that include a washable and reusable face mask, hand sanitizer and a thermometer. Shoppers will order these kits online. So far, it seems that there is \u003ca href=\"https://www.wired.com/story/instacart-delivery-workers-still-waiting-safety-kits/\">a delay in both the ordering and fulfillment process\u003c/a>\u003c/span> \u003cspan style=\"font-weight: 400\">of these protective safety kits to shoppers, who’ve complained they were unable to order using an internal company website. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Instacart offers a contactless delivery option. \u003c/span>\u003c/p>\n\u003cp>\u003cimg class=\"alignnone wp-image-1337064 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1151646621-800x533.jpg\" alt=\"Fried chicken and a burger\" width=\"800\" height=\"533\">\u003c/p>\n\u003ch2>Postmates\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has launched a \"Fleet Relief Fund\" to help drivers cover medical expenses related to COVID-19, not contingent upon diagnosis. Drivers who test positive can receive up to two weeks of lost income. Postmates covers lost wages and some medical fees for couriers that are diagnosed or who have a family member diagnosed with COVID-19.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has not amended their delivery drivers’ wages through hazard pay or bonuses.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has waived fees for restaurants in San Francisco. The company has also launched a pilot program for qualifying small businesses new to the platform, which waives commission fees in the Bay Area, Los Angeles, Sacramento and Detroit.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company is in the process of distributing reusable and single-use masks to couriers across the country in accordance with city, county and state regulations. The company is also in the process of creating funds for drivers to purchase their own PPE. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates offers a non-contact delivery option. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1150147280.jpg\">\u003cimg class=\"alignnone wp-image-1337065 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1150147280-800x503.jpg\" alt=\"UberEats delivery person on a bike\" width=\"800\" height=\"503\">\u003c/a>\u003c/p>\n\u003ch2>UberEats\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last month Uber\u003c/span>\u003ca href=\"https://www.uber.com/blog/update-covid-19-financial/\"> \u003cspan style=\"font-weight: 400\">announced a financial assistance policy\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> for active drivers who have completed at least one trip in the past 30 days and have been diagnosed or are self-isolating at the direction of a public health authority. The company has extended eligibility to delivery drivers with pre-existing conditions who have been advised to quarantine during the pandemic. Payments vary by city. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has not amended its wages or tip baselines for drivers.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has switched from a weekly payout policy to a daily one. They have also waived delivery fees for independent restaurants, which makes up more than 55% of restaurants on their platform in California. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company is distributing 500,000 ear-loop face masks and cleaning supplies to active drivers and delivery people around the U.S. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Contactless delivery is available on UberEats.\u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-665131622.jpg\">\u003cimg class=\"alignnone wp-image-1337062 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-665131622-800x534.jpg\" alt=\"Amazon Fresh insulated grocery delivery bags on front porch closeup\" width=\"800\" height=\"534\">\u003c/a>\u003c/p>\n\u003ch2>Whole Foods on Amazon Prime\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whole Foods grocery store staff are planning their \u003ca href=\"https://www.theguardian.com/business/2020/apr/15/whole-food-protests-coronavirus-working-conditions-sickout\">second sickout of the year\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> on May 1 in protest of unsafe working conditions at the chain. The grocery store’s workers fall under different employment categories than shoppers and delivery drivers, who are hourly Amazon workers without benefits.\u003c/span>\u003ca href=\"https://www.theguardian.com/technology/2020/apr/20/amazon-warehouse-workers-sickout-coronavirus\"> \u003cspan style=\"font-weight: 400\">Amazon warehouse workers across the country have held similar protests\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and continue to hold sick outs, stating that the company has not made good on its promise to provide sick leave, masks and temperature checks. Workers in \u003ca href=\"https://www.npr.org/sections/coronavirus-live-updates/2020/04/21/839888501/amazon-workers-stage-new-protests-over-warehouse-coronavirus-safety\" target=\"_blank\" rel=\"noopener noreferrer\">over 130 Amazon warehouses\u003c/a> have tested positive for COVID-19. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In the U.S., Amazon has increased their hourly minimum wage from $15 to $17 through April. The company has also doubled the overtime pay rate. Delivery drivers do not qualify for tips. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whole Foods and Amazon\u003c/span>\u003cspan style=\"font-weight: 400\"> have \u003ca href=\"https://blog.aboutamazon.com/company-news/amazons-actions-to-help-employees-communities-and-customers-affected-by-covid-19\">both promised safety measures\u003c/a> that include protective equipment and daily temperature checks for their employees, but workers say those needs have gone unmet.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ineffective social distancing is one of the complaints of Whole Foods and Amazon workers who have called out sick in protest. Deliveries through Amazon are often contactless.\u003c/span>\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n","blocks":[],"excerpt":"During coronavirus, which food delivery companies have drastically changed their health policies?","status":"publish","parent":0,"modified":1589263244,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":true,"iframeSrcs":["//datawrapper.dwcdn.net/WeIes/22/"],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":78,"wordCount":1595},"headData":{"title":"Guide to Bay Area Food Delivery Company Health Policies | KQED","description":"During coronavirus, which food delivery companies have drastically changed their health policies?","ogTitle":"How popular Bay Area food delivery companies have changed their policies during coronavirus","ogDescription":"","ogImgId":"","twTitle":"How popular Bay Area food delivery companies have changed their policies during coronavirus","twDescription":"","twImgId":""},"disqusIdentifier":"136903 https://ww2.kqed.org/bayareabites/?p=136903","disqusUrl":"https://ww2.kqed.org/bayareabites/2020/04/27/how-popular-food-delivery-companies-like-uber-eats-have-changed-their-health-policies-because-of-coronavirus/","disqusTitle":"Coronavirus and Food Delivery: A Guide to Popular Bay Area Apps and Health Policies","templateType":"standard","featuredImageType":"standard","path":"/bayareabites/136903/how-popular-food-delivery-companies-like-uber-eats-have-changed-their-health-policies-because-of-coronavirus","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>During the coronavirus crisis, Californians are ever more reliant on delivery services for takeout and groceries. And, almost two months into shelter-in-place restrictions to curb the COVID-19 pandemic, restaurants are similarly relying on these services to keep their business afloat.\u003c/p>\n\u003cp>Ordering takeout can certainly support restaurants, and keeps diners sheltered in their homes. Yet the burden and health risks of acquiring food has shifted to a delivery workforce that is largely without employer-provided health insurance and other benefits like sick paid leave. And then there's the cut that delivery apps take from local restaurants.\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"aside","attributes":{"named":{"postid":"bayareabites_136732","label":"Ordering Delivery and Takeout in the Bay Area During Coronavirus "},"numeric":[]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>If you're someone who cares about worker protection, public safety and supporting local restaurants, what's the difference between one delivery app or another?\u003c/p>\n\u003cp>That's where this guide comes in. Below, we’ve researched the policies of the more popular delivery companies in the Bay Area, prioritizing paid sick leave, hazard pay, fees charged to restaurants and distribution of protective equipment to drivers.\u003c/p>\n\u003cp>\u003cstrong>Some basics, first:\u003c/strong>\u003c/p>\n\u003cul>\n\u003cli>This guide is made to represent and track changes to policies since the outbreak of coronavirus.\u003c/li>\n\u003cli>This information is gathered directly from company spokespersons, previous news reporting, and the company’s websites.\u003c/li>\n\u003cli>Public health officials have found no documented cases of COVID-19 transmission from food or food packaging.\u003c/li>\n\u003cli>Since April 16, California mandates that all food workers get two weeks of supplemental paid sick leave. This includes delivery drivers and otherwise non-benefited employees. Food workers are eligible for 80 hours of paid sick leave if they are subject to, quarantine, isolation order or under a medical directive to stop working.\u003c/li>\n\u003cli>Some delivery companies have waived delivery fees for customers, but restaurants are still paying commissions ranging from 10% to 30% per order. (In April, San Francisco Mayor London Breed temporarily capped the fees that restaurants pay to delivery companies at 15%.)\u003c/li>\n\u003c/ul>\n\u003cp>\u003c!-- iframe plugin v.4.3 wordpress.org/plugins/iframe/ -->\u003cbr>\n\u003ciframe src=\"//datawrapper.dwcdn.net/WeIes/22/\" scrolling=\"yes\" frameborder=\"0\" style=\"border: none;\" width=\"320\" height=\"785\" class=\"iframe-class\">\u003c/iframe>\u003c/p>\n\u003ch2>DoorDash and Caviar\u003c/h2>\n\u003cp>Both provide two weeks’ pay to couriers who are either diagnosed with COVID-19, quarantined with medical documentation, or are proven housemates with someone who has been. Couriers must also have been active on the platforms for at least two months and completed 30 deliveries in the past 30 days. The company also recently amended this policy to include non-diagnosed drivers who are high-risk, or drivers who live with a high-risk housemate.\u003cstrong>\u003cbr>\n\u003c/strong>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The companies have not amended their wages or tips for couriers. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Through April, DoorDash and Caviar have offered free sign-up and no commission for 30 days to new restaurants on the platform. Pick-up orders are not charged commission.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Distributing PPE equipment is in process.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Default delivery method has been changed to no-contact. \u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1164894477.jpg\">\u003cimg class=\"alignnone wp-image-1337060 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1164894477-800x533.jpg\" alt=\"Woman pulling out groceries from a box.\" width=\"800\" height=\"533\">\u003c/a>\u003c/p>\n\u003ch2>Good Eggs\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Before the coronavirus pandemic, all employees received nine days of sick leave. After the onset, Good Eggs added two weeks of sick leave to the existing policy for employees who qualify based on the state's mandate.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003ci> \u003c/i>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has introduced new bonuses available to employees. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Vendor fees do not apply. Good Eggs acts as a supplier of goods from farmers and foodmakers.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Good Eggs is providing employees with masks, alcohol wipes, disinfectant, and hand sanitizer. Employees are allowed to wear their own mask if it meets or exceeds the quality of masks provided. The company has stopped reusing delivery boxes and ice packs. Delivery vans are cleaned and sanitized every night. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Physical distancing has become a standard practice in the company’s fulfillment center and production kitchen. When physical distancing is not possible, masks, gloves and frequent handwashing are required. The company recommends a 15-minute limit on work in close proximity.\u003c/span>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Good Eggs has shifted to contactless delivery only.\u003c/span>\u003c/p>\n\u003ch2>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1134086327.jpg\">\u003cimg class=\"alignnone wp-image-1337061 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1134086327-800x590.jpg\" alt=\"Chinese takeout\" width=\"800\" height=\"590\">\u003c/a>\u003c/h2>\n\u003ch2>Grubhub\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Grubhub has offered \u003ca href=\"https://driver-support.grubhub.com/hc/en-us/articles/360041282891-Am-I-eligible-for-Driver-Support-Pay-during-the-COVID-19-pandemic-\">a one-time payment\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> to drivers, based on average three-week earnings, who have a documented COVID-19 diagnosis, have been ordered by a public health authority or licensed medical provider to self-isolate, or had their accounts restricted as a result of information from a public health authority. Only drivers who have made at least one delivery in the last 30 days are eligible.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Grubhub did not return requests for comment on tips and hazard pay. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has not changed its fee policies. \u003c/span>\u003ca href=\"https://www.theverge.com/2020/4/2/21206019/grubhub-restaurants-250-discounts-coronavirus\">\u003cspan style=\"font-weight: 400\">The company has come under fire in recent weeks\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> for offering a discount program that put the cost on participating restaurants without their knowledge. Grubhub updated the program to pay for a portion of the orders. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company’s website states drivers can order free protective equipment including hand sanitizer, masks and gloves on a first-come-first-serve basis. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Default delivery method has been changed to no-contact. \u003c/span>\u003c/p>\n\u003ch2>\u003cimg class=\"alignnone wp-image-136938 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-800x533.jpg\" alt=\"Open fridge filled with produce\" width=\"800\" height=\"533\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2020/04/iStock-1156620825.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003c/h2>\n\u003ch2>Instacart\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">All workers are eligible for 14 days of paid sick leave if they are diagnosed with COVID-19, in mandatory isolation or mandatory quarantine. While some in-store only shoppers can accrue sick pay as part of their benefitted employee status, Instacart workers who shop as well as deliver are in independent contractors without benefits.\u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>The company has introduced bonuses of $25–$150 to in-store employees but hazard pay demands of delivery employees have not been granted. Customer tips have increased by 30% on average according to the company but some\u003ca href=\"https://www.wired.com/story/instacart-delivery-workers-still-waiting-safety-kits/\"> \u003cspan style=\"font-weight: 400\">Instacart shoppers\u003c/span>\u003c/a> have complained that “\u003cspan style=\"font-weight: 400\">“\u003c/span>\u003ca href=\"https://www.cnn.com/2020/04/09/tech/instacart-shoppers-tip-baiting/index.html\">\u003cspan style=\"font-weight: 400\">tip-baiting\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\">”\u003c/span>has been detrimental to their pay.\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Three weeks ago, Instacart announced it will distribute free health and safety kits to full-service shoppers that include a washable and reusable face mask, hand sanitizer and a thermometer. Shoppers will order these kits online. So far, it seems that there is \u003ca href=\"https://www.wired.com/story/instacart-delivery-workers-still-waiting-safety-kits/\">a delay in both the ordering and fulfillment process\u003c/a>\u003c/span> \u003cspan style=\"font-weight: 400\">of these protective safety kits to shoppers, who’ve complained they were unable to order using an internal company website. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Instacart offers a contactless delivery option. \u003c/span>\u003c/p>\n\u003cp>\u003cimg class=\"alignnone wp-image-1337064 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1151646621-800x533.jpg\" alt=\"Fried chicken and a burger\" width=\"800\" height=\"533\">\u003c/p>\n\u003ch2>Postmates\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has launched a \"Fleet Relief Fund\" to help drivers cover medical expenses related to COVID-19, not contingent upon diagnosis. Drivers who test positive can receive up to two weeks of lost income. Postmates covers lost wages and some medical fees for couriers that are diagnosed or who have a family member diagnosed with COVID-19.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has not amended their delivery drivers’ wages through hazard pay or bonuses.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates has waived fees for restaurants in San Francisco. The company has also launched a pilot program for qualifying small businesses new to the platform, which waives commission fees in the Bay Area, Los Angeles, Sacramento and Detroit.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company is in the process of distributing reusable and single-use masks to couriers across the country in accordance with city, county and state regulations. The company is also in the process of creating funds for drivers to purchase their own PPE. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Postmates offers a non-contact delivery option. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1150147280.jpg\">\u003cimg class=\"alignnone wp-image-1337065 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-1150147280-800x503.jpg\" alt=\"UberEats delivery person on a bike\" width=\"800\" height=\"503\">\u003c/a>\u003c/p>\n\u003ch2>UberEats\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Last month Uber\u003c/span>\u003ca href=\"https://www.uber.com/blog/update-covid-19-financial/\"> \u003cspan style=\"font-weight: 400\">announced a financial assistance policy\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> for active drivers who have completed at least one trip in the past 30 days and have been diagnosed or are self-isolating at the direction of a public health authority. The company has extended eligibility to delivery drivers with pre-existing conditions who have been advised to quarantine during the pandemic. Payments vary by city. \u003c/span>\u003cspan style=\"font-weight: 400\">\u003cbr>\n\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has not amended its wages or tip baselines for drivers.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Vendor Fees\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company has switched from a weekly payout policy to a daily one. They have also waived delivery fees for independent restaurants, which makes up more than 55% of restaurants on their platform in California. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">The company is distributing 500,000 ear-loop face masks and cleaning supplies to active drivers and delivery people around the U.S. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Contactless delivery is available on UberEats.\u003c/span>\u003c/p>\n\u003cp>\u003ca href=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-665131622.jpg\">\u003cimg class=\"alignnone wp-image-1337062 size-medium\" src=\"https://ww2.kqed.org/app/uploads/sites/41/2020/04/iStock-665131622-800x534.jpg\" alt=\"Amazon Fresh insulated grocery delivery bags on front porch closeup\" width=\"800\" height=\"534\">\u003c/a>\u003c/p>\n\u003ch2>Whole Foods on Amazon Prime\u003c/h2>\n\u003cp>\u003cstrong>Sick Leave Policy\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whole Foods grocery store staff are planning their \u003ca href=\"https://www.theguardian.com/business/2020/apr/15/whole-food-protests-coronavirus-working-conditions-sickout\">second sickout of the year\u003c/a>\u003c/span>\u003cspan style=\"font-weight: 400\"> on May 1 in protest of unsafe working conditions at the chain. The grocery store’s workers fall under different employment categories than shoppers and delivery drivers, who are hourly Amazon workers without benefits.\u003c/span>\u003ca href=\"https://www.theguardian.com/technology/2020/apr/20/amazon-warehouse-workers-sickout-coronavirus\"> \u003cspan style=\"font-weight: 400\">Amazon warehouse workers across the country have held similar protests\u003c/span>\u003c/a>\u003cspan style=\"font-weight: 400\"> and continue to hold sick outs, stating that the company has not made good on its promise to provide sick leave, masks and temperature checks. Workers in \u003ca href=\"https://www.npr.org/sections/coronavirus-live-updates/2020/04/21/839888501/amazon-workers-stage-new-protests-over-warehouse-coronavirus-safety\" target=\"_blank\" rel=\"noopener noreferrer\">over 130 Amazon warehouses\u003c/a> have tested positive for COVID-19. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Hazard Pay, Wages and Tips\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">In the U.S., Amazon has increased their hourly minimum wage from $15 to $17 through April. The company has also doubled the overtime pay rate. Delivery drivers do not qualify for tips. \u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Protective Equipment\u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Whole Foods and Amazon\u003c/span>\u003cspan style=\"font-weight: 400\"> have \u003ca href=\"https://blog.aboutamazon.com/company-news/amazons-actions-to-help-employees-communities-and-customers-affected-by-covid-19\">both promised safety measures\u003c/a> that include protective equipment and daily temperature checks for their employees, but workers say those needs have gone unmet.\u003c/span>\u003c/p>\n\u003cp>\u003cstrong>Social Distancing and Contactless Delivery \u003c/strong>\u003c/p>\n\u003cp>\u003cspan style=\"font-weight: 400\">Ineffective social distancing is one of the complaints of Whole Foods and Amazon workers who have called out sick in protest. Deliveries through Amazon are often contactless.\u003c/span>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/136903/how-popular-food-delivery-companies-like-uber-eats-have-changed-their-health-policies-because-of-coronavirus","authors":["11625"],"categories":["bayareabites_109","bayareabites_752","bayareabites_10028","bayareabites_13746","bayareabites_1875"],"tags":["bayareabites_11781","bayareabites_16549","bayareabites_16545","bayareabites_2258","bayareabites_16572","bayareabites_15844","bayareabites_11039","bayareabites_12200","bayareabites_16502","bayareabites_16446","bayareabites_16574","bayareabites_92","bayareabites_12201","bayareabites_16573","bayareabites_3063"],"featImg":"bayareabites_136937","label":"bayareabites"},"bayareabites_125376":{"type":"posts","id":"bayareabites_125376","meta":{"index":"posts_1591205157","site":"bayareabites","id":"125376","score":null,"sort":[1520279041000]},"guestAuthors":[],"slug":"can-food-co-ops-survive-the-new-retail-reality","title":"Can Food Co-ops Survive the New Retail Reality?","publishDate":1520279041,"format":"standard","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cp>\u003cem>As mega-retailers like Amazon-Whole Foods and Costco go after their customer base, community grocery stores are being forced to reinvent to stay relevant.\u003c/em>\u003c/p>\n\u003cp>The Good Earth Market food cooperative in Billings, Montana, which opened its doors 23 years ago, closed in October 2017. Over the last few years, the long-loved community market had a hard time keeping up with increasing competition.\u003c/p>\n\u003cp>“Costco and Walmart and Albertsons and everyone has organic,” said Carol Beam, board president of the market for the last 13 years. “We knew what we needed to break even every week, and every week we were anywhere from $8,000 to $10,000 short.”\u003c/p>\n\u003cp>It’s not just in Montana—around the country, food retail is in a state of upheaval. In addition to co-ops being squeezed out of the organic food market they once largely provided, conventional grocery stores are also facing pressure from online retailers. And though food co-ops are no longer the easiest, or even the cheapest, way to access organic and local foods, those that have succeeded for the long haul may offer signs of hope for local economies.\u003c/p>\n\u003cp>C.E. Pugh, the chief operating officer of \u003ca href=\"https://www.ncg.coop/\">National Co+op Grocers\u003c/a> (NCG), a cooperative providing business services for 147 food co-ops in 37 states, said co-ops began seeing a change in their fates starting in 2013. “The conventional grocers got very serious for the first time about natural and organic and added lots of products,” he said. “The impacts manifested themselves almost overnight in 2013.”\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>NCG has seen six cooperatives close since 2012, but has also welcomed 23 new stores in that same period, some of which were newly opened co-ops, and some of which already existed but had not yet joined NCG. The Minnesota-based \u003ca href=\"https://www.fci.coop/\">Food Co-op Initiative\u003c/a>, a nonprofit focused on helping new co-ops open and thrive, supported the launch of \u003ca href=\"https://www.fci.coop/about-us/our-impact/\">134 co-ops in the last 10 years\u003c/a>. Of those, 74 percent are still in business.\u003c/p>\n\u003cfigure id=\"attachment_125383\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-top2.jpg\" alt=\"Minnesota’s Cook County Whole Foods Co-op. Tony Webster\" width=\"1200\" height=\"800\" class=\"size-full wp-image-125383\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-1180x787.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-960x640.jpg 960w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-520x347.jpg 520w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">Minnesota’s Cook County Whole Foods Co-op. \u003ccite>(\u003ca href=\"https://www.flickr.com/photos/diversey/36200837185/\">Tony Webster\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While the number of food co-ops in the U.S. is growing overall, some are still struggling against an influx of available local and organic markets. As co-ops face increased competition from mainstream retailers, advocates are considering how to distinguish themselves—and how to adapt to ensure survival.\u003c/p>\n\u003cp>\u003cstrong>The Rise of Organic in Conventional Grocery Stores\u003c/strong>\u003c/p>\n\u003cp>After 40 years, the East Lansing Food Co-op (ELFCO) in East Lansing, Michigan, closed in February 2017. “I have anecdotal evidence that when the co-op was started in the 1970s, there was almost no access to organic food whatsoever,” said Yelena Kalinsky, president of the co-op board during ELFCO’s last year. “Now there are a number of ways.”\u003c/p>\n\u003cp>One of which was likely a Whole Foods, which opened a store in April 2016 a mere 200 yards away from ELFCO. Even besides Whole Foods, there were already other natural grocers in town, such as Fresh Thyme and Foods for Living.\u003c/p>\n\u003cp>“Even Kroger has an organic foods section that’s doing very well,” Kalinsky added. “The positive spin is that we achieved our mission of making organic and local food possible. But after Whole Foods and Fresh Thyme came in, our numbers went down.” In May 2016, sales were \u003ca href=\"http://www.lansingstatejournal.com/story/news/local/2017/01/04/after-40-years-east-lansing-food-co-op-closing/96149472/\">down 20 to 30 percent\u003c/a>over the previous year, which the co-op blamed on stronger competition.\u003c/p>\n\u003cp>Annie Knupfer, professor emeritus of educational studies at Purdue University and author of \u003ca href=\"http://www.cornellpress.cornell.edu/book/?GCOI=80140100986350\">\u003cem>Food Co-ops in America: Community, Consumption, and Economic Democracy\u003c/em>\u003c/a>, acknowledges the abundance of organic food purveyors in today’s marketplace. “I think today the question would be, why a food co-op, when there are so many other options, like farmers’ markets, CSAs, organic food stores,” she said. “Unless you have a strong commitment to the ideals of food co-ops, you have a lot of options.”\u003c/p>\n\u003cp>Pugh of NCG echoed this sentiment when discussing the ways conventional mega-retailers like Costco, Walmart, and Kroger encroached on the organic market. Currently, Costco is the largest retailer of organic food in the U.S., \u003ca href=\"https://www.huffingtonpost.com/entry/costco-organic-produce-farmers-partnership_us_570d0a80e4b01422324a1f6c\">with four billion dollars in annual organic sales in 2015\u003c/a>, while \u003ca href=\"https://www.seattletimes.com/business/retail/costco-becomes-largest-organic-grocer-analysts-say/\">Whole Foods had $3.6 billion\u003c/a>. And in 2017, \u003ca href=\"https://www.reuters.com/article/brief-krogers-organic-produce-sales-achi/brief-krogers-organic-produce-sales-achieve-1-billion-idUSFWN1PR0WZ\">Kroger reportedly broke $1 billion in sales of organic produce.\u003c/a>\u003c/p>\n\u003cp>“This new thing with the conventional [retailers] was kind of insidious, and people didn’t quite see that,” he said. “[Co-op leaders] thought, ‘Our customers won’t go there,’ but they were already there, buying products the co-ops don’t carry, like Charmin. And so they’re there anyway, and then they see organic milk, and they think, ‘Oh that’s a good price.’”\u003c/p>\n\u003cp>\u003cstrong>Distinguishing Co-ops from the Competition\u003c/strong>\u003c/p>\n\u003cp>“Each individual co-op and each individual community has to determine its relevance today,” Pugh said. “There’s no question of what its purpose was 10 to 20 years ago, when it may have been the only source or the best source of organic products. [But] why is it relevant today?”\u003c/p>\n\u003cp>According to Knupfer, one thing co-ops offer is a sense of community and empowerment in decision-making. “You can’t go into a CSA or grocery store and participate,” Knupfer said. “But you can raise concerns at any business. So I think what a co-op needs to provide is a sense of community.”\u003c/p>\n\u003cfigure id=\"attachment_125381\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time.jpg\" alt=\"Coffee time at Ithaca’s Green Star Co-op.\" width=\"800\" height=\"646\" class=\"size-full wp-image-125381\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-160x129.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-768x620.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-240x194.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-375x303.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-520x420.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Coffee time at Ithaca’s Green Star Co-op. \u003ccite>(\u003ca href=\"https://www.flickr.com/photos/joeyz51/36409089533/\">Joeyz51\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Co-ops do this in a number of ways, including hosting community events, organizing local producer fairs, meet-your-farmer events, and other community-building activities. Some co-ops, including the Missoula Food Co-op, which \u003ca href=\"http://missoulanews.com/news/after-a-decade-at-the-burns-st-center-the-missoula/article_d525720e-ca49-11e7-9e88-630ea6e0252d.html\">closed at the end of 2017\u003c/a>, and the highly successful \u003ca href=\"https://www.foodcoop.com/\">Park Slope Food Co-op\u003c/a> in Brooklyn, have tried to build community and lower prices through a worker-owner model. For most of its existence, the Missoula Food Co-op required all members to work in some capacity for at least three hours a month, and only members were supposed to shop at the store.\u003c/p>\n\u003cp>However, this was a controversial policy. The time commitment was a limiting factor for some people who might have otherwise joined and supported the co-op. Kim Gilchrist, a board member at the Missoula Food Co-op, thinks that the worker-member policy hurt the organization in a number of ways. Adding the work requirement on to the store’s out-of-the-way location may have sent potential members to more easily accessible retailers, and she says the co-op didn’t do enough outreach in its neighborhood to be economically sustainable.\u003c/p>\n\u003cp>Gilchrist also believes the worker-owner model might have hurt the co-op through inferior customer service. Worker-owners, not being employees, did not go through a long training, and didn’t have to worry about being fired. When the store opened to non-members, it was still staffed by unpaid, part-time member-owners. The customer service, or lack thereof, became a problem.\u003c/p>\n\u003cp>“We heard feedback sometimes you walk in and there’s not a cashier, or they’re not super friendly,” Gilchrist said. “Sometimes there’s music playing, sometimes there’s not. If you’re a stranger coming into the store, you want a friendly face, you want some help.”\u003c/p>\n\u003cp>\u003cstrong>Adapting to Compete in the Changing Market\u003c/strong>\u003c/p>\n\u003cp>While some co-ops are struggling, others are succeeding in a changing market with different adaptations. “The market has gotten tougher, but the difference has been that our member co-ops have been adapting,” NCG’s Pugh said. “As the competition got tighter, management at the individual co-ops just buckled down to find ways to get better.”\u003c/p>\n\u003cp>Some co-ops, like the Harvest Co-op in Cambridge, Massachusetts and the Food Front Cooperative Grocery in Portland, Oregon have \u003ca href=\"https://civileats.com/2016/08/30/can-online-sales-bring-food-co-ops-into-the-modern-age/\">begun offering online sales\u003c/a>. Others, like the Seward Community Co-op in Minneapolis, Minnesota, are \u003ca href=\"https://civileats.com/2016/09/20/this-minneapolis-cooperative-grocery-store-is-working-to-break-the-diversity-mold/\">focusing on ensuring diversity in the food co-op landscape.\u003c/a>\u003c/p>\n\u003cfigure id=\"attachment_125382\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-top1.jpg\" alt=\"PCC Markets\" width=\"1200\" height=\"801\" class=\"size-full wp-image-125382\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-768x513.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-1020x681.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-1180x788.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-960x641.jpg 960w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-520x347.jpg 520w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">PCC Markets \u003ccite>(\u003ca href=\"https://www.instagram.com/p/BaP2nc7nzAl/?taken-by=pccmarkets\">PCC Markets\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meanwhile, as Whole Foods adapts to its recent acquisition by Amazon, \u003ca href=\"https://civileats.com/2017/12/14/how-will-local-food-producers-fare-under-amazon-whole-foods/\">its role as a local foods purveyor has come into question.\u003c/a> As it operations are centralized, co-ops may be able to reclaim their role as the best place to buy local food products and support local producers.\u003c/p>\n\u003cp>Allan Reetz of \u003ca href=\"http://coopfoodstore.coop/\">Hanover Co-op Food Stores\u003c/a>, multi-million dollar businesses with two locations in New Hampshire and one in Vermont, stressed the importance of keeping one eye on the local food system while also watching the broader market. “Cooperatives are a way to build security in your local food system and involve the community at a grassroots level,” Reetz said. “But that does not guarantee anything. You still have to compete in the marketplace you find yourselves in.”\u003c/p>\n\u003cp>Hanover Co-op Food Stores, which \u003ca href=\"http://coopfoodstore.coop/co-op-history\">date back to 1936\u003c/a>, have expanded beyond a regular food co-op to include things such as delicatessens, a sushi bar, and even \u003ca href=\"http://coopfoodstore.coop/service-center\">an auto service center\u003c/a>. It sells co-op staples like tofu and raw milk, but also offers a range of conventional food products like Frosted Flakes in order to be a one-stop shopping location.\u003c/p>\n\u003cp>Despite growing competition, the co-op is thriving. “It’s not to say we’re doing something extra special others have ignored,” Reetz said. “Grocery retail is a tough business. Co-ops have really established a market that now the big chains have moved into over the years, so there’s a lot of attention paid to the turf that we crafted.”\u003c/p>\n\u003cp>Across the country in Medford, Oregon, the much smaller Medford Food Co-op, which opened in 2011, is also doing well in this difficult atmosphere. Halle Riddlebarger, the store’s marketing manager, credits the co-op’s success to its relative youth, which she says makes the store nimble and better able to respond to people’s requests.\u003c/p>\n\u003cp>“We’re not set in our ways from having done something one way for 20 years,” Riddlebarger said. Recently, based on member requests for more prepared food, the co-op opened a café and deli. “Co-ops have to be able to respond to what people want and not take a decade to do so.”\u003c/p>\n\u003cp>In some rural areas, becoming a cooperative can offer a lifeline for struggling grocery stores. The North Dakota Association of Rural Electric Cooperatives runs \u003ca href=\"http://ndarec.com/ruralgrocery\">the Rural Grocery Initiative\u003c/a> under the direction of Lori Capouch. Because so many small, rural grocery stores in the state are struggling, the initiative has helped some become cooperatives, giving these stores the support of the local community. These cooperatives are generally conventional grocery stores, selling all the regular staples instead of focusing specifically on local or organic food.\u003c/p>\n\u003cp>“I think that that cooperative, community-owned business model is going to become more and more important in these small communities that are at a distance from a full-service grocery store,” Capouch said. “That’s going to be the way to keep fresh foods available for people living and working in small towns.”\u003c/p>\n\u003cp>Indeed, perhaps the biggest challenge food co-ops face is not the competition from Whole Foods or Costco, but finding the balance between their original ideals and the ability to adapt to what consumers want and need now.\u003c/p>\n\u003cp>“I think some of us have been a little idealistic, and we need to learn more about how businesses work, because a food co-op is a business,” Purdue’s Knupfer said. “How do you make food co-ops a small business that’s also a community? People need to think outside the box.”\u003c/p>\n\u003cp>[ad floatright]\u003c/p>\n\u003cp>\u003cem>This post originally published on\u003c/em> \u003ca href=\"https://civileats.com/2018/02/28/can-food-coops-survive-the-new-retail-reality/\">\u003cem>Civil Eats\u003c/em>\u003c/a>.\u003c/p>\n\n","blocks":[],"excerpt":"As mega-retailers like Amazon-Whole Foods and Costco go after their customer base, community grocery stores are being forced to reinvent to stay relevant.","status":"publish","parent":0,"modified":1520388262,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":37,"wordCount":2056},"headData":{"title":"Can Food Co-ops Survive the New Retail Reality? | KQED","description":"As mega-retailers like Amazon-Whole Foods and Costco go after their customer base, community grocery stores are being forced to reinvent to stay relevant.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"125376 https://ww2.kqed.org/bayareabites/?p=125376","disqusUrl":"https://ww2.kqed.org/bayareabites/2018/03/05/can-food-co-ops-survive-the-new-retail-reality/","disqusTitle":"Can Food Co-ops Survive the New Retail Reality?","nprByline":"\u003ca href=\"https://civileats.com/author/sparker/\">Stephanie Parker\u003c/a>, \u003ca href=\"https://ww2.kqed.org/bayareabites/author/civileat/\">Civil Eats\u003c/a>","path":"/bayareabites/125376/can-food-co-ops-survive-the-new-retail-reality","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>\u003cem>As mega-retailers like Amazon-Whole Foods and Costco go after their customer base, community grocery stores are being forced to reinvent to stay relevant.\u003c/em>\u003c/p>\n\u003cp>The Good Earth Market food cooperative in Billings, Montana, which opened its doors 23 years ago, closed in October 2017. Over the last few years, the long-loved community market had a hard time keeping up with increasing competition.\u003c/p>\n\u003cp>“Costco and Walmart and Albertsons and everyone has organic,” said Carol Beam, board president of the market for the last 13 years. “We knew what we needed to break even every week, and every week we were anywhere from $8,000 to $10,000 short.”\u003c/p>\n\u003cp>It’s not just in Montana—around the country, food retail is in a state of upheaval. In addition to co-ops being squeezed out of the organic food market they once largely provided, conventional grocery stores are also facing pressure from online retailers. And though food co-ops are no longer the easiest, or even the cheapest, way to access organic and local foods, those that have succeeded for the long haul may offer signs of hope for local economies.\u003c/p>\n\u003cp>C.E. Pugh, the chief operating officer of \u003ca href=\"https://www.ncg.coop/\">National Co+op Grocers\u003c/a> (NCG), a cooperative providing business services for 147 food co-ops in 37 states, said co-ops began seeing a change in their fates starting in 2013. “The conventional grocers got very serious for the first time about natural and organic and added lots of products,” he said. “The impacts manifested themselves almost overnight in 2013.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>NCG has seen six cooperatives close since 2012, but has also welcomed 23 new stores in that same period, some of which were newly opened co-ops, and some of which already existed but had not yet joined NCG. The Minnesota-based \u003ca href=\"https://www.fci.coop/\">Food Co-op Initiative\u003c/a>, a nonprofit focused on helping new co-ops open and thrive, supported the launch of \u003ca href=\"https://www.fci.coop/about-us/our-impact/\">134 co-ops in the last 10 years\u003c/a>. Of those, 74 percent are still in business.\u003c/p>\n\u003cfigure id=\"attachment_125383\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-top2.jpg\" alt=\"Minnesota’s Cook County Whole Foods Co-op. Tony Webster\" width=\"1200\" height=\"800\" class=\"size-full wp-image-125383\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-800x533.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-768x512.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-1020x680.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-1180x787.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-960x640.jpg 960w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top2-520x347.jpg 520w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">Minnesota’s Cook County Whole Foods Co-op. \u003ccite>(\u003ca href=\"https://www.flickr.com/photos/diversey/36200837185/\">Tony Webster\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>While the number of food co-ops in the U.S. is growing overall, some are still struggling against an influx of available local and organic markets. As co-ops face increased competition from mainstream retailers, advocates are considering how to distinguish themselves—and how to adapt to ensure survival.\u003c/p>\n\u003cp>\u003cstrong>The Rise of Organic in Conventional Grocery Stores\u003c/strong>\u003c/p>\n\u003cp>After 40 years, the East Lansing Food Co-op (ELFCO) in East Lansing, Michigan, closed in February 2017. “I have anecdotal evidence that when the co-op was started in the 1970s, there was almost no access to organic food whatsoever,” said Yelena Kalinsky, president of the co-op board during ELFCO’s last year. “Now there are a number of ways.”\u003c/p>\n\u003cp>One of which was likely a Whole Foods, which opened a store in April 2016 a mere 200 yards away from ELFCO. Even besides Whole Foods, there were already other natural grocers in town, such as Fresh Thyme and Foods for Living.\u003c/p>\n\u003cp>“Even Kroger has an organic foods section that’s doing very well,” Kalinsky added. “The positive spin is that we achieved our mission of making organic and local food possible. But after Whole Foods and Fresh Thyme came in, our numbers went down.” In May 2016, sales were \u003ca href=\"http://www.lansingstatejournal.com/story/news/local/2017/01/04/after-40-years-east-lansing-food-co-op-closing/96149472/\">down 20 to 30 percent\u003c/a>over the previous year, which the co-op blamed on stronger competition.\u003c/p>\n\u003cp>Annie Knupfer, professor emeritus of educational studies at Purdue University and author of \u003ca href=\"http://www.cornellpress.cornell.edu/book/?GCOI=80140100986350\">\u003cem>Food Co-ops in America: Community, Consumption, and Economic Democracy\u003c/em>\u003c/a>, acknowledges the abundance of organic food purveyors in today’s marketplace. “I think today the question would be, why a food co-op, when there are so many other options, like farmers’ markets, CSAs, organic food stores,” she said. “Unless you have a strong commitment to the ideals of food co-ops, you have a lot of options.”\u003c/p>\n\u003cp>Pugh of NCG echoed this sentiment when discussing the ways conventional mega-retailers like Costco, Walmart, and Kroger encroached on the organic market. Currently, Costco is the largest retailer of organic food in the U.S., \u003ca href=\"https://www.huffingtonpost.com/entry/costco-organic-produce-farmers-partnership_us_570d0a80e4b01422324a1f6c\">with four billion dollars in annual organic sales in 2015\u003c/a>, while \u003ca href=\"https://www.seattletimes.com/business/retail/costco-becomes-largest-organic-grocer-analysts-say/\">Whole Foods had $3.6 billion\u003c/a>. And in 2017, \u003ca href=\"https://www.reuters.com/article/brief-krogers-organic-produce-sales-achi/brief-krogers-organic-produce-sales-achieve-1-billion-idUSFWN1PR0WZ\">Kroger reportedly broke $1 billion in sales of organic produce.\u003c/a>\u003c/p>\n\u003cp>“This new thing with the conventional [retailers] was kind of insidious, and people didn’t quite see that,” he said. “[Co-op leaders] thought, ‘Our customers won’t go there,’ but they were already there, buying products the co-ops don’t carry, like Charmin. And so they’re there anyway, and then they see organic milk, and they think, ‘Oh that’s a good price.’”\u003c/p>\n\u003cp>\u003cstrong>Distinguishing Co-ops from the Competition\u003c/strong>\u003c/p>\n\u003cp>“Each individual co-op and each individual community has to determine its relevance today,” Pugh said. “There’s no question of what its purpose was 10 to 20 years ago, when it may have been the only source or the best source of organic products. [But] why is it relevant today?”\u003c/p>\n\u003cp>According to Knupfer, one thing co-ops offer is a sense of community and empowerment in decision-making. “You can’t go into a CSA or grocery store and participate,” Knupfer said. “But you can raise concerns at any business. So I think what a co-op needs to provide is a sense of community.”\u003c/p>\n\u003cfigure id=\"attachment_125381\" class=\"wp-caption aligncenter\" style=\"max-width: 800px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time.jpg\" alt=\"Coffee time at Ithaca’s Green Star Co-op.\" width=\"800\" height=\"646\" class=\"size-full wp-image-125381\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-160x129.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-768x620.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-240x194.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-375x303.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-coffee-time-520x420.jpg 520w\" sizes=\"(max-width: 800px) 100vw, 800px\">\u003cfigcaption class=\"wp-caption-text\">Coffee time at Ithaca’s Green Star Co-op. \u003ccite>(\u003ca href=\"https://www.flickr.com/photos/joeyz51/36409089533/\">Joeyz51\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Co-ops do this in a number of ways, including hosting community events, organizing local producer fairs, meet-your-farmer events, and other community-building activities. Some co-ops, including the Missoula Food Co-op, which \u003ca href=\"http://missoulanews.com/news/after-a-decade-at-the-burns-st-center-the-missoula/article_d525720e-ca49-11e7-9e88-630ea6e0252d.html\">closed at the end of 2017\u003c/a>, and the highly successful \u003ca href=\"https://www.foodcoop.com/\">Park Slope Food Co-op\u003c/a> in Brooklyn, have tried to build community and lower prices through a worker-owner model. For most of its existence, the Missoula Food Co-op required all members to work in some capacity for at least three hours a month, and only members were supposed to shop at the store.\u003c/p>\n\u003cp>However, this was a controversial policy. The time commitment was a limiting factor for some people who might have otherwise joined and supported the co-op. Kim Gilchrist, a board member at the Missoula Food Co-op, thinks that the worker-member policy hurt the organization in a number of ways. Adding the work requirement on to the store’s out-of-the-way location may have sent potential members to more easily accessible retailers, and she says the co-op didn’t do enough outreach in its neighborhood to be economically sustainable.\u003c/p>\n\u003cp>Gilchrist also believes the worker-owner model might have hurt the co-op through inferior customer service. Worker-owners, not being employees, did not go through a long training, and didn’t have to worry about being fired. When the store opened to non-members, it was still staffed by unpaid, part-time member-owners. The customer service, or lack thereof, became a problem.\u003c/p>\n\u003cp>“We heard feedback sometimes you walk in and there’s not a cashier, or they’re not super friendly,” Gilchrist said. “Sometimes there’s music playing, sometimes there’s not. If you’re a stranger coming into the store, you want a friendly face, you want some help.”\u003c/p>\n\u003cp>\u003cstrong>Adapting to Compete in the Changing Market\u003c/strong>\u003c/p>\n\u003cp>While some co-ops are struggling, others are succeeding in a changing market with different adaptations. “The market has gotten tougher, but the difference has been that our member co-ops have been adapting,” NCG’s Pugh said. “As the competition got tighter, management at the individual co-ops just buckled down to find ways to get better.”\u003c/p>\n\u003cp>Some co-ops, like the Harvest Co-op in Cambridge, Massachusetts and the Food Front Cooperative Grocery in Portland, Oregon have \u003ca href=\"https://civileats.com/2016/08/30/can-online-sales-bring-food-co-ops-into-the-modern-age/\">begun offering online sales\u003c/a>. Others, like the Seward Community Co-op in Minneapolis, Minnesota, are \u003ca href=\"https://civileats.com/2016/09/20/this-minneapolis-cooperative-grocery-store-is-working-to-break-the-diversity-mold/\">focusing on ensuring diversity in the food co-op landscape.\u003c/a>\u003c/p>\n\u003cfigure id=\"attachment_125382\" class=\"wp-caption aligncenter\" style=\"max-width: 1200px\">\u003cimg src=\"https://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2018/03/180228-food-co-ops-top1.jpg\" alt=\"PCC Markets\" width=\"1200\" height=\"801\" class=\"size-full wp-image-125382\" srcset=\"https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1.jpg 1200w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-160x107.jpg 160w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-800x534.jpg 800w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-768x513.jpg 768w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-1020x681.jpg 1020w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-1180x788.jpg 1180w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-960x641.jpg 960w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-240x160.jpg 240w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-375x250.jpg 375w, https://ww2.kqed.org/app/uploads/sites/24/2018/03/180228-food-co-ops-top1-520x347.jpg 520w\" sizes=\"(max-width: 1200px) 100vw, 1200px\">\u003cfigcaption class=\"wp-caption-text\">PCC Markets \u003ccite>(\u003ca href=\"https://www.instagram.com/p/BaP2nc7nzAl/?taken-by=pccmarkets\">PCC Markets\u003c/a>)\u003c/cite>\u003c/figcaption>\u003c/figure>\n\u003cp>Meanwhile, as Whole Foods adapts to its recent acquisition by Amazon, \u003ca href=\"https://civileats.com/2017/12/14/how-will-local-food-producers-fare-under-amazon-whole-foods/\">its role as a local foods purveyor has come into question.\u003c/a> As it operations are centralized, co-ops may be able to reclaim their role as the best place to buy local food products and support local producers.\u003c/p>\n\u003cp>Allan Reetz of \u003ca href=\"http://coopfoodstore.coop/\">Hanover Co-op Food Stores\u003c/a>, multi-million dollar businesses with two locations in New Hampshire and one in Vermont, stressed the importance of keeping one eye on the local food system while also watching the broader market. “Cooperatives are a way to build security in your local food system and involve the community at a grassroots level,” Reetz said. “But that does not guarantee anything. You still have to compete in the marketplace you find yourselves in.”\u003c/p>\n\u003cp>Hanover Co-op Food Stores, which \u003ca href=\"http://coopfoodstore.coop/co-op-history\">date back to 1936\u003c/a>, have expanded beyond a regular food co-op to include things such as delicatessens, a sushi bar, and even \u003ca href=\"http://coopfoodstore.coop/service-center\">an auto service center\u003c/a>. It sells co-op staples like tofu and raw milk, but also offers a range of conventional food products like Frosted Flakes in order to be a one-stop shopping location.\u003c/p>\n\u003cp>Despite growing competition, the co-op is thriving. “It’s not to say we’re doing something extra special others have ignored,” Reetz said. “Grocery retail is a tough business. Co-ops have really established a market that now the big chains have moved into over the years, so there’s a lot of attention paid to the turf that we crafted.”\u003c/p>\n\u003cp>Across the country in Medford, Oregon, the much smaller Medford Food Co-op, which opened in 2011, is also doing well in this difficult atmosphere. Halle Riddlebarger, the store’s marketing manager, credits the co-op’s success to its relative youth, which she says makes the store nimble and better able to respond to people’s requests.\u003c/p>\n\u003cp>“We’re not set in our ways from having done something one way for 20 years,” Riddlebarger said. Recently, based on member requests for more prepared food, the co-op opened a café and deli. “Co-ops have to be able to respond to what people want and not take a decade to do so.”\u003c/p>\n\u003cp>In some rural areas, becoming a cooperative can offer a lifeline for struggling grocery stores. The North Dakota Association of Rural Electric Cooperatives runs \u003ca href=\"http://ndarec.com/ruralgrocery\">the Rural Grocery Initiative\u003c/a> under the direction of Lori Capouch. Because so many small, rural grocery stores in the state are struggling, the initiative has helped some become cooperatives, giving these stores the support of the local community. These cooperatives are generally conventional grocery stores, selling all the regular staples instead of focusing specifically on local or organic food.\u003c/p>\n\u003cp>“I think that that cooperative, community-owned business model is going to become more and more important in these small communities that are at a distance from a full-service grocery store,” Capouch said. “That’s going to be the way to keep fresh foods available for people living and working in small towns.”\u003c/p>\n\u003cp>Indeed, perhaps the biggest challenge food co-ops face is not the competition from Whole Foods or Costco, but finding the balance between their original ideals and the ability to adapt to what consumers want and need now.\u003c/p>\n\u003cp>“I think some of us have been a little idealistic, and we need to learn more about how businesses work, because a food co-op is a business,” Purdue’s Knupfer said. “How do you make food co-ops a small business that’s also a community? People need to think outside the box.”\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"floatright"},"numeric":["floatright"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\u003cem>This post originally published on\u003c/em> \u003ca href=\"https://civileats.com/2018/02/28/can-food-coops-survive-the-new-retail-reality/\">\u003cem>Civil Eats\u003c/em>\u003c/a>.\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/125376/can-food-co-ops-survive-the-new-retail-reality","authors":["byline_bayareabites_125376"],"categories":["bayareabites_1962","bayareabites_10028","bayareabites_4084"],"tags":["bayareabites_11781","bayareabites_11936","bayareabites_3063","bayareabites_14724"],"featImg":"bayareabites_125384","label":"bayareabites"},"bayareabites_118353":{"type":"posts","id":"bayareabites_118353","meta":{"index":"posts_1591205157","site":"bayareabites","id":"118353","score":null,"sort":[1497812812000]},"guestAuthors":[],"slug":"after-the-amazon-deal-what-will-shopping-at-whole-foods-feel-like","title":"After The Amazon Deal: What Will Shopping At Whole Foods Feel Like?","publishDate":1497812812,"format":"standard","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cp>When the news broke that Amazon had agreed to buy Whole Foods for $13.7 billion, the retail food sector went a little bananas.\u003c/p>\n\u003cp>The stock prices of large food retail chains, such as Costco,\u003ca href=\"http://money.cnn.com/2017/06/16/investing/walmart-target-stocks-plunge-whole-foods-amazon/index.html\"> tumbled\u003c/a> a bit.\u003c/p>\n\u003cp>And this headline from Business Insider helps explain it: \u003ca href=\"http://www.businessinsider.com/amazons-whole-foods-acquisition-should-terrify-walmart-kroger-2017-6\">Amazon is acquiring Whole Foods — and Walmart, Target, and Kroger should be terrified\u003c/a>.\u003c/p>\n\u003cp>The message is this: The brick-and-mortar retail business that pioneered organic, fresh food and the country's dominant e-commerce company make\u003cstrong> \u003c/strong>a powerful combination.\u003c/p>\n\u003cp>Whole Foods was quick to point out, in a \u003ca href=\"http://investor.wholefoodsmarket.com/investors/press-releases/press-release-details/2017/Amazon-to-Acquire-Whole-Foods-Market/default.aspx\">statement\u003c/a>, that its stores will continue to operate under the Whole Foods Market brand, that its headquarters will remain in Austin, Texas, and that John Mackey will stay on as CEO.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Nonetheless, a lot is about to change. We spoke to food analyst David Portalatin of the NPD Group, a market research company.\u003c/p>\n\u003cp>\u003cstrong>\u003c/strong>\u003cstrong>A Moody's analyst described the Amazon-Whole Foods deal as a \"transformative transaction, not just for food retail, but for retail in general.\" Do you agree?\u003c/strong>\u003c/p>\n\u003cp>Yes. The world's largest e-commerce company is now a very substantial brick-and-mortar food retailer. I think ultimately, this is good for consumers.\u003c/p>\n\u003cp>\u003cstrong>Why?\u003c/strong>\u003c/p>\n\u003cp>Convenience. More of our shopping visits are digitally enabled, and this is going to continue to grow. Increasingly, we'll be doing everything from home.\u003c/p>\n\u003cp>Take the restaurant sector, where customer traffic is flat, digital orders are up 45 percent over the last two years. So when you give consumers the flexibility and power to procure the goods they want, and have them delivered straight to their front door, that's a winning proposition.\u003c/p>\n\u003cp>\u003cstrong>Americans have been slowly moving toward online grocery shopping. But there have been challenges. For example, when it comes to buying fresh food, we like to feel, see and touch the fruits and vegetables we're buying. At least, I do! Has that been a problem for Amazon?\u003c/strong>\u003c/p>\n\u003cp>Fresh foods are the final frontier for Amazon. And figuring out how to get it to your front door is the ultimate inconvenience for consumers. In order for Amazon to get the volume growth they are looking for, fresh foods has to be part of the equation. This deal gives Amazon a major foothold in that space. Whole Foods gives Amazon a tremendous amount of credibility around the quality of the food and the reputation they have with their customer base.\u003c/p>\n\u003cp>\u003cstrong>Especially among millennials, is that right? You point out that 24 percent of millennials bought something from Whole Foods last year.\u003c/strong>\u003c/p>\n\u003cp>Yes. That's an extraordinary penetration for a supermarket chain with just 431 stores. The deal now gives Amazon control of those 431 stores, nearly all of which are in neighborhoods that are more affluent and younger than America as a whole. Those stores solve much of Amazon's \"last mile\" delivery challenge for fresh groceries.\u003c/p>\n\u003cp>\u003cstrong>What do you think it will be like to walk into a Whole Foods 10 years from now? Will we just be stopping by to pick up what we ordered online?\u003c/strong>\u003c/p>\n\u003cp>I think it's going to look a lot different than it looks today, for sure. The stores will evolve to become more experiential. The stores could teach cooking skills, hold classes and educate about food. There could be all kinds of initiatives to repurpose the brick-and-mortar store.\u003c/p>\n\u003cp>\u003cstrong>There's also the \"grocerant\" trend — a \u003ca href=\"https://www.eater.com/2017/2/27/14706474/whole-foods-restaurant-grocery-store\">blending of grocery stores and restaurants\u003c/a>. Whole Foods already has a lot of in-store dining and lots of prepared foods.\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Yes, we'll continue to see prepared foods in demand. Tonight, 1 in 10 entrees served in Americans' homes will be a \"prepared, ready-to-eat\" item purchased outside the home. Again, it's about convenience.\u003cbr>\n\u003cem>\u003cbr>\nCopyright 2017 \u003ca href=\"http://www.npr.org/\">NPR.\u003c/a>\u003c/em>\u003c/p>\n\n","blocks":[],"excerpt":"Analysts say Amazon's acquisition of Whole Foods could hasten the growth of online grocery shopping. So, where does this leave brick-and-mortar stores? The store of the future may look very different.","status":"publish","parent":0,"modified":1497812830,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":21,"wordCount":635},"headData":{"title":"After The Amazon Deal: What Will Shopping At Whole Foods Feel Like? | KQED","description":"Analysts say Amazon's acquisition of Whole Foods could hasten the growth of online grocery shopping. So, where does this leave brick-and-mortar stores? The store of the future may look very different.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"118353 https://ww2.kqed.org/bayareabites/?p=118353","disqusUrl":"https://ww2.kqed.org/bayareabites/2017/06/18/after-the-amazon-deal-what-will-shopping-at-whole-foods-feel-like/","disqusTitle":"After The Amazon Deal: What Will Shopping At Whole Foods Feel Like?","nprImageCredit":"Stephen Hilger","nprByline":"Allison Aubrey, NPR Food","nprImageAgency":"Bloomberg/Getty Images","nprStoryId":"533239065","nprApiLink":"http://api.npr.org/query?id=533239065&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"http://www.npr.org/sections/thesalt/2017/06/17/533239065/after-the-amazon-deal-what-will-shopping-at-whole-foods-feel-like?ft=nprml&f=533239065","nprRetrievedStory":"1","nprPubDate":"Sat, 17 Jun 2017 08:00:00 -0400","nprStoryDate":"Sat, 17 Jun 2017 08:00:29 -0400","nprLastModifiedDate":"Sat, 17 Jun 2017 08:00:29 -0400","path":"/bayareabites/118353/after-the-amazon-deal-what-will-shopping-at-whole-foods-feel-like","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>When the news broke that Amazon had agreed to buy Whole Foods for $13.7 billion, the retail food sector went a little bananas.\u003c/p>\n\u003cp>The stock prices of large food retail chains, such as Costco,\u003ca href=\"http://money.cnn.com/2017/06/16/investing/walmart-target-stocks-plunge-whole-foods-amazon/index.html\"> tumbled\u003c/a> a bit.\u003c/p>\n\u003cp>And this headline from Business Insider helps explain it: \u003ca href=\"http://www.businessinsider.com/amazons-whole-foods-acquisition-should-terrify-walmart-kroger-2017-6\">Amazon is acquiring Whole Foods — and Walmart, Target, and Kroger should be terrified\u003c/a>.\u003c/p>\n\u003cp>The message is this: The brick-and-mortar retail business that pioneered organic, fresh food and the country's dominant e-commerce company make\u003cstrong> \u003c/strong>a powerful combination.\u003c/p>\n\u003cp>Whole Foods was quick to point out, in a \u003ca href=\"http://investor.wholefoodsmarket.com/investors/press-releases/press-release-details/2017/Amazon-to-Acquire-Whole-Foods-Market/default.aspx\">statement\u003c/a>, that its stores will continue to operate under the Whole Foods Market brand, that its headquarters will remain in Austin, Texas, and that John Mackey will stay on as CEO.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Nonetheless, a lot is about to change. We spoke to food analyst David Portalatin of the NPD Group, a market research company.\u003c/p>\n\u003cp>\u003cstrong>\u003c/strong>\u003cstrong>A Moody's analyst described the Amazon-Whole Foods deal as a \"transformative transaction, not just for food retail, but for retail in general.\" Do you agree?\u003c/strong>\u003c/p>\n\u003cp>Yes. The world's largest e-commerce company is now a very substantial brick-and-mortar food retailer. I think ultimately, this is good for consumers.\u003c/p>\n\u003cp>\u003cstrong>Why?\u003c/strong>\u003c/p>\n\u003cp>Convenience. More of our shopping visits are digitally enabled, and this is going to continue to grow. Increasingly, we'll be doing everything from home.\u003c/p>\n\u003cp>Take the restaurant sector, where customer traffic is flat, digital orders are up 45 percent over the last two years. So when you give consumers the flexibility and power to procure the goods they want, and have them delivered straight to their front door, that's a winning proposition.\u003c/p>\n\u003cp>\u003cstrong>Americans have been slowly moving toward online grocery shopping. But there have been challenges. For example, when it comes to buying fresh food, we like to feel, see and touch the fruits and vegetables we're buying. At least, I do! Has that been a problem for Amazon?\u003c/strong>\u003c/p>\n\u003cp>Fresh foods are the final frontier for Amazon. And figuring out how to get it to your front door is the ultimate inconvenience for consumers. In order for Amazon to get the volume growth they are looking for, fresh foods has to be part of the equation. This deal gives Amazon a major foothold in that space. Whole Foods gives Amazon a tremendous amount of credibility around the quality of the food and the reputation they have with their customer base.\u003c/p>\n\u003cp>\u003cstrong>Especially among millennials, is that right? You point out that 24 percent of millennials bought something from Whole Foods last year.\u003c/strong>\u003c/p>\n\u003cp>Yes. That's an extraordinary penetration for a supermarket chain with just 431 stores. The deal now gives Amazon control of those 431 stores, nearly all of which are in neighborhoods that are more affluent and younger than America as a whole. Those stores solve much of Amazon's \"last mile\" delivery challenge for fresh groceries.\u003c/p>\n\u003cp>\u003cstrong>What do you think it will be like to walk into a Whole Foods 10 years from now? Will we just be stopping by to pick up what we ordered online?\u003c/strong>\u003c/p>\n\u003cp>I think it's going to look a lot different than it looks today, for sure. The stores will evolve to become more experiential. The stores could teach cooking skills, hold classes and educate about food. There could be all kinds of initiatives to repurpose the brick-and-mortar store.\u003c/p>\n\u003cp>\u003cstrong>There's also the \"grocerant\" trend — a \u003ca href=\"https://www.eater.com/2017/2/27/14706474/whole-foods-restaurant-grocery-store\">blending of grocery stores and restaurants\u003c/a>. Whole Foods already has a lot of in-store dining and lots of prepared foods.\u003c/strong>\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>Yes, we'll continue to see prepared foods in demand. Tonight, 1 in 10 entrees served in Americans' homes will be a \"prepared, ready-to-eat\" item purchased outside the home. Again, it's about convenience.\u003cbr>\n\u003cem>\u003cbr>\nCopyright 2017 \u003ca href=\"http://www.npr.org/\">NPR.\u003c/a>\u003c/em>\u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/118353/after-the-amazon-deal-what-will-shopping-at-whole-foods-feel-like","authors":["byline_bayareabites_118353"],"categories":["bayareabites_10028","bayareabites_4084"],"tags":["bayareabites_11781","bayareabites_11840","bayareabites_3063"],"featImg":"bayareabites_118354","label":"bayareabites"},"bayareabites_113870":{"type":"posts","id":"bayareabites_113870","meta":{"index":"posts_1591205157","site":"bayareabites","id":"113870","score":null,"sort":[1481139244000]},"guestAuthors":[],"slug":"amazon-to-open-convenience-store-with-no-lines","title":"Amazon To Open \"Amazon Go\" -- A Convenience Store With No Lines","publishDate":1481139244,"format":"standard","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cp>Amazon says it is opening a new food and convenience store that doesn't have a checkout line.\u003c/p>\n\u003cp>Instead, the company envisions customers at the Amazon Go store picking up whatever they want off the shelves — then simply walking out with it. The items are automatically billed to their Amazon accounts.\u003c/p>\n\u003cp>Details about how the technology actually works are sparse. \"We used computer vision, deep learning algorithms and sensor fusion much like you'd find in self-driving cars,\" \u003ca href=\"https://www.youtube.com/watch?v=NrmMk1Myrxc\">a narrator says in a video from Amazon\u003c/a>. \"We call it Just Walk Out Technology.\"\u003c/p>\n\u003cp>https://youtu.be/NrmMk1Myrxc\u003c/p>\n\u003cp>The 1,800-square-foot retail store in Seattle will offer ready-made meals and some grocery basics, \u003ca href=\"https://www.amazon.com/b?node=16008589011\">according to the website\u003c/a>. The company says it is testing the store with its own employees and plans to open to the public in 2017.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>And while Amazon has not spelled out how it works in full, \"retail tech specialists and computer vision experts agree that Amazon's advertised system is entirely plausible given the state of artificial intelligence, RFID, sensor and machine learning technologies today,\" \u003ca href=\"https://www.wired.com/2016/12/amazon-go-grocery-store/\">according to Wired\u003c/a>.\u003c/p>\n\u003cp>Others are more skeptical — for example, \u003ca href=\"http://www.forbes.com/sites/ryanmac/2016/12/05/amazon-go-is-all-holiday-hype/#3ab29cb5295e\">an editorial in Forbes\u003c/a> calls the plan \"all hype\" during the high-volume holiday shopping season. It points out that Amazon regularly rolls out high-profile plans at this time of year, like the drone delivery program.\u003c/p>\n\u003cp>This isn't Amazon's first experiment with a brick-and-mortar store — it launched a bookstore last year in Seattle, \u003ca href=\"http://www.nytimes.com/2016/12/05/technology/amazon-moves-to-cut-checkout-line-promoting-a-grab-and-go-experience.html\">as The New York Times reports\u003c/a>, and has since added locations in San Diego and Portland.\u003c/p>\n\u003cp>And according to multiple reports, this is one of several experiments that Amazon is launching with the hope of capturing the lucrative market for groceries. \u003ca href=\"http://www.wsj.com/articles/amazon-grocery-store-concept-to-open-in-seattle-in-early-2017-1480959119\">The Wall Street Journal says\u003c/a> the retail giant is interested in starting a store that \"combines in-store shopping with curbside pickups.\"\u003c/p>\n\u003cp>\"You can bet that there are grocers that are quaking in their boots,\" as Shoptalk retail strategist Sucharita Mulpuru \u003ca href=\"https://www.marketplace.org/2016/12/06/world/no-cashiers-no-lines-amazon-debuts-its-new-grocery-store\">tells Marketplace\u003c/a>. She adds that groceries have posed challenges for online retailers: \"It has stubbornly stayed offline more than just about every other e-commerce category.\"\u003c/p>\n\u003cp>Marketplace pointed out that IBM attempted a checkout-free store previously, but the sensor tags ended up being too expensive. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2016 \u003ca href=\"http://www.npr.org/\" target=\"_blank\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n","blocks":[],"excerpt":"Instead, the company envisions customers at the store picking up whatever they want off the shelves — then simply walking out with it. The items are automatically billed to their Amazon accounts.","status":"publish","parent":0,"modified":1481140161,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":13,"wordCount":385},"headData":{"title":"Amazon To Open \"Amazon Go\" -- A Convenience Store With No Lines | KQED","description":"Instead, the company envisions customers at the store picking up whatever they want off the shelves — then simply walking out with it. The items are automatically billed to their Amazon accounts.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"113870 http://ww2.kqed.org/bayareabites/?p=113870","disqusUrl":"https://ww2.kqed.org/bayareabites/2016/12/07/amazon-to-open-convenience-store-with-no-lines/","disqusTitle":"Amazon To Open \"Amazon Go\" -- A Convenience Store With No Lines","nprImageCredit":"Reed Saxon","nprByline":"Merrit Kennedy, NPR Food","nprImageAgency":"AP","nprStoryId":"504570582","nprApiLink":"http://api.npr.org/query?id=504570582&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"http://www.npr.org/sections/thetwo-way/2016/12/06/504570582/amazon-to-open-convenience-store-with-no-lines?ft=nprml&f=504570582","nprRetrievedStory":"1","nprPubDate":"Tue, 06 Dec 2016 17:59:00 -0500","nprStoryDate":"Tue, 06 Dec 2016 16:59:00 -0500","nprLastModifiedDate":"Tue, 06 Dec 2016 17:59:26 -0500","path":"/bayareabites/113870/amazon-to-open-convenience-store-with-no-lines","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cp>Amazon says it is opening a new food and convenience store that doesn't have a checkout line.\u003c/p>\n\u003cp>Instead, the company envisions customers at the Amazon Go store picking up whatever they want off the shelves — then simply walking out with it. The items are automatically billed to their Amazon accounts.\u003c/p>\n\u003cp>Details about how the technology actually works are sparse. \"We used computer vision, deep learning algorithms and sensor fusion much like you'd find in self-driving cars,\" \u003ca href=\"https://www.youtube.com/watch?v=NrmMk1Myrxc\">a narrator says in a video from Amazon\u003c/a>. \"We call it Just Walk Out Technology.\"\u003c/p>\u003c/p>\u003cp>\u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutube'>\n \u003cspan class='utils-parseShortcode-shortcodes-__youtubeShortcode__embedYoutubeInside'>\n \u003ciframe\n loading='lazy'\n class='utils-parseShortcode-shortcodes-__youtubeShortcode__youtubePlayer'\n type='text/html'\n src='//www.youtube.com/embed/NrmMk1Myrxc'\n title='//www.youtube.com/embed/NrmMk1Myrxc'\n allowfullscreen='true'\n style='border:0;'>\u003c/iframe>\n \u003c/span>\n \u003c/span>\u003c/p>\u003cp>\u003cp>The 1,800-square-foot retail store in Seattle will offer ready-made meals and some grocery basics, \u003ca href=\"https://www.amazon.com/b?node=16008589011\">according to the website\u003c/a>. The company says it is testing the store with its own employees and plans to open to the public in 2017.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>And while Amazon has not spelled out how it works in full, \"retail tech specialists and computer vision experts agree that Amazon's advertised system is entirely plausible given the state of artificial intelligence, RFID, sensor and machine learning technologies today,\" \u003ca href=\"https://www.wired.com/2016/12/amazon-go-grocery-store/\">according to Wired\u003c/a>.\u003c/p>\n\u003cp>Others are more skeptical — for example, \u003ca href=\"http://www.forbes.com/sites/ryanmac/2016/12/05/amazon-go-is-all-holiday-hype/#3ab29cb5295e\">an editorial in Forbes\u003c/a> calls the plan \"all hype\" during the high-volume holiday shopping season. It points out that Amazon regularly rolls out high-profile plans at this time of year, like the drone delivery program.\u003c/p>\n\u003cp>This isn't Amazon's first experiment with a brick-and-mortar store — it launched a bookstore last year in Seattle, \u003ca href=\"http://www.nytimes.com/2016/12/05/technology/amazon-moves-to-cut-checkout-line-promoting-a-grab-and-go-experience.html\">as The New York Times reports\u003c/a>, and has since added locations in San Diego and Portland.\u003c/p>\n\u003cp>And according to multiple reports, this is one of several experiments that Amazon is launching with the hope of capturing the lucrative market for groceries. \u003ca href=\"http://www.wsj.com/articles/amazon-grocery-store-concept-to-open-in-seattle-in-early-2017-1480959119\">The Wall Street Journal says\u003c/a> the retail giant is interested in starting a store that \"combines in-store shopping with curbside pickups.\"\u003c/p>\n\u003cp>\"You can bet that there are grocers that are quaking in their boots,\" as Shoptalk retail strategist Sucharita Mulpuru \u003ca href=\"https://www.marketplace.org/2016/12/06/world/no-cashiers-no-lines-amazon-debuts-its-new-grocery-store\">tells Marketplace\u003c/a>. She adds that groceries have posed challenges for online retailers: \"It has stubbornly stayed offline more than just about every other e-commerce category.\"\u003c/p>\n\u003cp>Marketplace pointed out that IBM attempted a checkout-free store previously, but the sensor tags ended up being too expensive. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2016 \u003ca href=\"http://www.npr.org/\" target=\"_blank\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/113870/amazon-to-open-convenience-store-with-no-lines","authors":["byline_bayareabites_113870"],"categories":["bayareabites_10028","bayareabites_4084"],"tags":["bayareabites_11781"],"featImg":"bayareabites_113871","label":"bayareabites"},"bayareabites_81049":{"type":"posts","id":"bayareabites_81049","meta":{"index":"posts_1591205157","site":"bayareabites","id":"81049","score":null,"sort":[1398807442000]},"guestAuthors":[],"slug":"a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine","title":"A Cookbook Map Reveals What's Hot In American Regional Cuisine","publishDate":1398807442,"format":"aside","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cfigure id=\"attachment_81050\" class=\"wp-caption aligncenter\" style=\"max-width: 839px\">\u003ca href=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2014/04/screen-shot-2014-04-28-at-5.48.47-pm-841599db5dc357980ec63203438f716e10b8a0d6.png\">\u003cimg src=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2014/04/screen-shot-2014-04-28-at-5.48.47-pm-841599db5dc357980ec63203438f716e10b8a0d6.png\" alt=\"Region by region, Amazon food editors found the favorite cookbooks from across America. Map: Amazon\" width=\"839\" height=\"629\" class=\"size-full wp-image-81050\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Region by region, Amazon food editors found the favorite cookbooks from across America. Map: \u003ca href=\"http://www.amazon.com/b?ie=UTF8&node=7331307011\">Amazon\u003c/a>\u003c/figcaption>\u003c/figure>\n\u003cp>by April Fulton, \u003ca href=\"http://www.npr.org/blogs/thesalt/2014/04/29/307770050/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine\">The Salt at NPR Food\u003c/a> (4/29/14)\u003c/p>\n\u003cp>From upstate New York's heirloom veggie craze to the Pacific Northwest's baking boom, regional fare is taking off.\u003c/p>\n\u003cp>But with zillions of cookbooks coming out every year, how do you figure out which culinary jewels will be worth your precious time and shelf space?\u003c/p>\n\u003cp>Amazon, that giant aggregator of all things, breaks down about 500 regional cookbooks into manageable bites by curating what it considers the best of its vast collection. With the click of a mouse, you can explore them through the interactive \u003ca href=\"http://www.amazon.com/b?ie=UTF8&node=7331307011\">Great American Eats map\u003c/a>.\u003c/p>\n\u003cp>Hone in on the frying pans to browse by region and then further refine your search by author and whether you want new, coming soon, used, collectible, hardcover or paperbacks.\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>Mari Malcolm, Amazon Books food editor, says she learned a few things putting the map together. For example, while California is a healthful hub of juicing how-to's and guides to going gluten-free, it's also a place where cookbook authors obsess over fatty meat.\u003c/p>\n\u003cp>\"There's lots of charcuterie coming out of California,\" Malcolm says, like \u003cem>In The Charcuterie: The Fatted Calf's Guide to Making Sausage, Salumi, Pates, Roasts, Confits, and Other Meaty Goods\u003c/em> and the new \u003cem>Charcutería: The Soul of Spain\u003c/em>, and \u003cem>Sausage Making: The Definitive Guide With Recipes\u003c/em>, which is due out May 13.\u003c/p>\n\u003cp>And while we're on the subject of meat, it's pretty much tops in Texas. The Lone Star state's best cookbooks are \"a lot of what you would expect, with barbecue and paleo [diet books],\" she says. But \u003ca href=\"http://www.amazon.com/Recipes-My-Home-Kitchen-MasterChef/dp/1623360943/ref=lp_7449751011_1_11?s=books&ie=UTF8&qid=1398781285&sr=1-11\">Christine Ha\u003c/a>'s \u003cem>Recipes from My Home Kitchen: Asian and American Comfort Food \u003c/em>is a fan favorite. Ha won Season 3 of \"MasterChef\" on Fox and lives in Houston.\u003c/p>\n\u003cp>The most prolific region for new cookbooks in recent years is the South, with 152 books — think \u003cem>Bobby Deen's Everyday Eats\u003c/em> and \u003cem>The New Southern Table. \u003c/em>It's followed closely by the mid-Atlantic, which boasts 105 of the 500 cookbooks on the list, including the coffee-table worthy Beekman Boys' latest, \u003cem>The Beekman 1802 Heirlook Vegetable Cookbook,\u003c/em> and new contributions from celebs Ina Garten, Mark Bittman and Lidia Bastianich.\u003c/p>\n\u003cp>Up north in New England, it's history and science-y tomes from America's Test Kitchen.\u003c/p>\n\u003cp>To develop the map, Malcolm started with books she personally liked, then James Beard and International Association of Culinary Professionals award winners, then historically significant ones like Fannie Farmer and the quintessential African American \u003ca href=\"http://www.amazon.com/Southern-Cooking-Pickles-Preserves-Classic/dp/1440035504/ref=sr_1_1?s=books&ie=UTF8&qid=1398781766&sr=1-1&keywords=What+Mrs.+Fisher+Knows+About+Cooking\">contribution\u003c/a> from the 19th century: \u003cem>What Mrs. Fisher Knows About Old Southern Cooking, Soups, Pickles, Preserves, Etc\u003c/em>. Then she threw in highly-rated reader favorites. \"Editorial selection criteria didn't have anything to do with sales,\" she says.\u003c/p>\n\u003cp>Beyond the map, Amazon says, more American cookbooks these days are incorporating food with once obscure ingredients and a global edge, be it Asian, Middle Eastern or Latin. \"There's a lot of international cooking ... across the country,\" Malcom says. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2014 \u003ca href=\"http://www.npr.org/\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n","blocks":[],"excerpt":"Amazon Books has curated an interactive map that shows who's invigorating regional cooking. And there are some surprises: Texas is moving beyond barbecue, while charcuterie is cool in California.","status":"publish","parent":0,"modified":1398807519,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":15,"wordCount":523},"headData":{"title":"A Cookbook Map Reveals What's Hot In American Regional Cuisine | KQED","description":"Amazon Books has curated an interactive map that shows who's invigorating regional cooking. And there are some surprises: Texas is moving beyond barbecue, while charcuterie is cool in California.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"81049 http://blogs.kqed.org/bayareabites/?p=81049","disqusUrl":"https://ww2.kqed.org/bayareabites/2014/04/29/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine/","disqusTitle":"A Cookbook Map Reveals What's Hot In American Regional Cuisine","nprByline":"April Fulton","nprStoryId":"307770050","nprApiLink":"http://api.npr.org/query?id=307770050&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"http://www.npr.org/blogs/thesalt/2014/04/29/307770050/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine?ft=3&f=307770050","nprRetrievedStory":"1","nprPubDate":"Tue, 29 Apr 2014 15:31:00 -0400","nprStoryDate":"Tue, 29 Apr 2014 15:19:00 -0400","nprLastModifiedDate":"Tue, 29 Apr 2014 15:31:15 -0400","path":"/bayareabites/81049/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_81050\" class=\"wp-caption aligncenter\" style=\"max-width: 839px\">\u003ca href=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2014/04/screen-shot-2014-04-28-at-5.48.47-pm-841599db5dc357980ec63203438f716e10b8a0d6.png\">\u003cimg src=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2014/04/screen-shot-2014-04-28-at-5.48.47-pm-841599db5dc357980ec63203438f716e10b8a0d6.png\" alt=\"Region by region, Amazon food editors found the favorite cookbooks from across America. Map: Amazon\" width=\"839\" height=\"629\" class=\"size-full wp-image-81050\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Region by region, Amazon food editors found the favorite cookbooks from across America. Map: \u003ca href=\"http://www.amazon.com/b?ie=UTF8&node=7331307011\">Amazon\u003c/a>\u003c/figcaption>\u003c/figure>\n\u003cp>by April Fulton, \u003ca href=\"http://www.npr.org/blogs/thesalt/2014/04/29/307770050/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine\">The Salt at NPR Food\u003c/a> (4/29/14)\u003c/p>\n\u003cp>From upstate New York's heirloom veggie craze to the Pacific Northwest's baking boom, regional fare is taking off.\u003c/p>\n\u003cp>But with zillions of cookbooks coming out every year, how do you figure out which culinary jewels will be worth your precious time and shelf space?\u003c/p>\n\u003cp>Amazon, that giant aggregator of all things, breaks down about 500 regional cookbooks into manageable bites by curating what it considers the best of its vast collection. With the click of a mouse, you can explore them through the interactive \u003ca href=\"http://www.amazon.com/b?ie=UTF8&node=7331307011\">Great American Eats map\u003c/a>.\u003c/p>\n\u003cp>Hone in on the frying pans to browse by region and then further refine your search by author and whether you want new, coming soon, used, collectible, hardcover or paperbacks.\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>Mari Malcolm, Amazon Books food editor, says she learned a few things putting the map together. For example, while California is a healthful hub of juicing how-to's and guides to going gluten-free, it's also a place where cookbook authors obsess over fatty meat.\u003c/p>\n\u003cp>\"There's lots of charcuterie coming out of California,\" Malcolm says, like \u003cem>In The Charcuterie: The Fatted Calf's Guide to Making Sausage, Salumi, Pates, Roasts, Confits, and Other Meaty Goods\u003c/em> and the new \u003cem>Charcutería: The Soul of Spain\u003c/em>, and \u003cem>Sausage Making: The Definitive Guide With Recipes\u003c/em>, which is due out May 13.\u003c/p>\n\u003cp>And while we're on the subject of meat, it's pretty much tops in Texas. The Lone Star state's best cookbooks are \"a lot of what you would expect, with barbecue and paleo [diet books],\" she says. But \u003ca href=\"http://www.amazon.com/Recipes-My-Home-Kitchen-MasterChef/dp/1623360943/ref=lp_7449751011_1_11?s=books&ie=UTF8&qid=1398781285&sr=1-11\">Christine Ha\u003c/a>'s \u003cem>Recipes from My Home Kitchen: Asian and American Comfort Food \u003c/em>is a fan favorite. Ha won Season 3 of \"MasterChef\" on Fox and lives in Houston.\u003c/p>\n\u003cp>The most prolific region for new cookbooks in recent years is the South, with 152 books — think \u003cem>Bobby Deen's Everyday Eats\u003c/em> and \u003cem>The New Southern Table. \u003c/em>It's followed closely by the mid-Atlantic, which boasts 105 of the 500 cookbooks on the list, including the coffee-table worthy Beekman Boys' latest, \u003cem>The Beekman 1802 Heirlook Vegetable Cookbook,\u003c/em> and new contributions from celebs Ina Garten, Mark Bittman and Lidia Bastianich.\u003c/p>\n\u003cp>Up north in New England, it's history and science-y tomes from America's Test Kitchen.\u003c/p>\n\u003cp>To develop the map, Malcolm started with books she personally liked, then James Beard and International Association of Culinary Professionals award winners, then historically significant ones like Fannie Farmer and the quintessential African American \u003ca href=\"http://www.amazon.com/Southern-Cooking-Pickles-Preserves-Classic/dp/1440035504/ref=sr_1_1?s=books&ie=UTF8&qid=1398781766&sr=1-1&keywords=What+Mrs.+Fisher+Knows+About+Cooking\">contribution\u003c/a> from the 19th century: \u003cem>What Mrs. Fisher Knows About Old Southern Cooking, Soups, Pickles, Preserves, Etc\u003c/em>. Then she threw in highly-rated reader favorites. \"Editorial selection criteria didn't have anything to do with sales,\" she says.\u003c/p>\n\u003cp>Beyond the map, Amazon says, more American cookbooks these days are incorporating food with once obscure ingredients and a global edge, be it Asian, Middle Eastern or Latin. \"There's a lot of international cooking ... across the country,\" Malcom says. \u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2014 \u003ca href=\"http://www.npr.org/\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/81049/a-cookbook-map-reveals-whats-hot-in-american-regional-cuisine","authors":["byline_bayareabites_81049"],"categories":["bayareabites_4084","bayareabites_10916"],"tags":["bayareabites_11781","bayareabites_2250","bayareabites_1289","bayareabites_250","bayareabites_320","bayareabites_11239","bayareabites_13292","bayareabites_3156","bayareabites_10921"],"featImg":"bayareabites_81050","label":"bayareabites"},"bayareabites_62949":{"type":"posts","id":"bayareabites_62949","meta":{"index":"posts_1591205157","site":"bayareabites","id":"62949","score":null,"sort":[1370468236000]},"guestAuthors":[],"slug":"amazons-grocery-delivery-a-trojan-horse-to-get-in-your-door","title":"Amazon's Grocery Delivery: A Trojan Horse To Get In Your Door","publishDate":1370468236,"format":"aside","headTitle":"Bay Area Bites | KQED Food","labelTerm":{"site":"bayareabites"},"content":"\u003cfigure id=\"attachment_62954\" class=\"wp-caption aligncenter\" style=\"max-width: 1024px\">\u003ca href=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2013/06/amazonfresh.jpg\">\u003cimg src=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2013/06/amazonfresh-1024x767.jpg\" alt=\"Amazon has been testing its AmazonFresh delivery service in the Seattle area since 2007. Photo: Joe Nicholson/AP\" width=\"1024\" height=\"767\" class=\"size-large wp-image-62954\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Amazon has been testing its AmazonFresh delivery service in the Seattle area since 2007. Photo: Joe Nicholson/AP\u003c/figcaption>\u003c/figure>\n\u003cp>Post by Maria Godoy, \u003ca href=\"http://www.npr.org/blogs/thesalt/2013/06/05/188959969/amazon-s-grocery-delivery-a-trojan-horse-to-get-into-your-door\">The Salt at NPR Food\u003c/a> (6/5/13)\u003c/p>\n\u003cp>Amazon already delivers everything from toothpaste to televisions to your doorstep. Now, it wants to bring your berries and beer, too.\u003c/p>\n\u003cp>The online retailing behemoth is planning a major expansion of \u003ca href=\"http://fresh.amazon.com/\">AmazonFresh\u003c/a>, the home delivery service of meat, dairy and other fresh and frozen foods that it has been field-testing in Seattle since 2007. The service could launch in Los Angeles as early as this week, and delivery in San Francisco is on the horizon for later this year, according to \u003ca href=\"http://www.reuters.com/article/2013/06/04/amazon-grocery-idUSL1N0EG1JH20130604\">Reuters\u003c/a>. By 2014, the company could expand grocery delivery to as many as 40 major urban areas.\u003c/p>\n\u003cp>So why would a heavyweight like Amazon bother diving into the grocery business, with its notoriously razor-thin profit margins? After all, the online grocery business has been a tough nut to crack — becoming a sort of Bermuda Triangle for many companies, including \u003ca href=\"http://en.wikipedia.org/wiki/Webvan\">Webvan\u003c/a>, one of the most spectacular failures of the dot-com era at the turn of the 21st century.\u003c/p>\n\u003cp>But home grocery delivery could prove to be a Trojan horse for Amazon to get inside your home more frequently, says \u003ca href=\"http://www.retailnetgroup.com/analysts/profile.aspx?id=22\">Justin Bomberowitz\u003c/a>, a senior analyst with RetailNet Group, which released a research note on AmazonFresh in April. (The firm shared the note, which is behind a pay wall, with The Salt.)\u003c/p>\n\u003cp>[ad fullwidth]\u003c/p>\n\u003cp>\"What this does is give Amazon the opportunity to connect with customers on a more frequent basis,\" he tells The Salt.\u003c/p>\n\u003cp>Right now, Bomberowitz says, most Amazon customers tend to make small purchases, one or two items at a time. But if Amazon can bundle your bananas with your books and batteries, it can make that stop at your door all the more profitable.\u003c/p>\n\u003cp>As for the grocery biz itself, it doesn't need to be a cash cow for Amazon right away. So can Amazon afford to lose money on grocery delivery?\u003c/p>\n\u003cp>\"Absolutely,\" Bomberowitz says.\u003c/p>\n\u003cp>For now, analysts say the goal is really to break even with grocery delivery while also using the service to grow Amazon's same-day-delivery service.\u003c/p>\n\u003cp>In the past, distribution logistics have been one of the major stumbling blocks for online grocers, says industry analyst Bill Bishop of the consulting group Brick Meets Click. \"Grocery products are heavy, large and bulky and expensive to distribute, but there isn't much money in the cost to cover that distribution,\" he says.\u003c/p>\n\u003cp>But Amazon, Bishop notes, has been busy building smaller distribution centers in more populated areas to stock items for same-day delivery. Amazon hopes that grocery delivery will get its trucks in these denser neighborhoods on a daily basis, RetailNet Group's report notes.\u003c/p>\n\u003cp>Same-day service, says RetailNet Group's Bomberowitz, \"has proven popular enough in Seattle that Amazon is expanding it.\"\u003c/p>\n\u003cp>Indeed, part of the reason Amazon spent so many years testing the AmazonFresh concept in Seattle is that it wanted to get the model right, analysts say.\u003c/p>\n\u003cp>The service, says Bomberowitz, is designed to deliver \"ultimate convenience\" and includes features like no minimum order, pre-dawn delivery (the most popular option) and the ability to choose the time when your food shows up. You can also opt to have your groceries dropped off in a chilled tote bag. (And as we've previously \u003ca href=\"http://www.npr.org/blogs/thesalt/2013/05/01/180330444/grocery-home-delivery-may-be-greener-than-schlepping-to-the-store\">reported\u003c/a>, there's also the benefit that such services can be more environmentally friendly than schlepping to the store yourself.)\u003c/p>\n\u003cp>In Seattle, at least, the service also includes delivery of goods from a select group of \"favorite\" \u003ca href=\"http://fresh.amazon.com/Category?cat=seattle\">local vendors\u003c/a>, from artisan breads and doughnuts to craft beers from the famous Pike's Place Market, plus delivery of meal components from local restaurants. RetailNet Group analyst \u003ca href=\"http://www.retailnetgroup.com/analysts/profile.aspx?id=24\">Logan Gallogly\u003c/a> says she expects AmazonFresh to offer a similar local component as it expands into Los Angeles and San Francisco.\u003c/p>\n\u003cp>So who are the likely shoppers for this service? This is not for the people who find joy in squeezing avocados to find the best one in the bin. But it is for busy, moneyed professionals who will happily delegate that task to someone else, Bishop says.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2013 \u003ca href=\"http://www.npr.org/\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n","blocks":[],"excerpt":"Yes, the Web is littered with the corpses of failed online grocers. But AmazonFresh doesn't have to be a cash cow for the retail giant, because Amazon can also drop off books with your bananas. And for consumers, it could mean convenience, no minimum fees, predawn drop-off and maybe even delivery of local, artisanal goods.","status":"publish","parent":0,"modified":1370468236,"stats":{"hasAudio":false,"hasVideo":false,"hasChartOrMap":false,"iframeSrcs":[],"hasGoogleForm":false,"hasGallery":false,"hasHearkenModule":false,"hasPolis":false,"paragraphCount":20,"wordCount":705},"headData":{"title":"Amazon's Grocery Delivery: A Trojan Horse To Get In Your Door | KQED","description":"Yes, the Web is littered with the corpses of failed online grocers. But AmazonFresh doesn't have to be a cash cow for the retail giant, because Amazon can also drop off books with your bananas. And for consumers, it could mean convenience, no minimum fees, predawn drop-off and maybe even delivery of local, artisanal goods.","ogTitle":"","ogDescription":"","ogImgId":"","twTitle":"","twDescription":"","twImgId":""},"disqusIdentifier":"62949 http://blogs.kqed.org/bayareabites/?p=62949","disqusUrl":"https://ww2.kqed.org/bayareabites/2013/06/05/amazons-grocery-delivery-a-trojan-horse-to-get-in-your-door/","disqusTitle":"Amazon's Grocery Delivery: A Trojan Horse To Get In Your Door","nprByline":"Maria Godoy","nprStoryId":"188959969","nprApiLink":"http://api.npr.org/query?id=188959969&apiKey=MDAxOTAwOTE4MDEyMTkxMDAzNjczZDljZA004","nprHtmlLink":"http://www.npr.org/blogs/thesalt/2013/06/05/188959969/amazon-s-grocery-delivery-a-trojan-horse-to-get-into-your-door?ft=3&f=188959969","nprRetrievedStory":"1","nprPubDate":"Wed, 05 Jun 2013 17:25:00 -0400","nprStoryDate":"Wed, 05 Jun 2013 17:08:00 -0400","nprLastModifiedDate":"Wed, 05 Jun 2013 17:25:30 -0400","path":"/bayareabites/62949/amazons-grocery-delivery-a-trojan-horse-to-get-in-your-door","audioTrackLength":null,"parsedContent":[{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003cfigure id=\"attachment_62954\" class=\"wp-caption aligncenter\" style=\"max-width: 1024px\">\u003ca href=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2013/06/amazonfresh.jpg\">\u003cimg src=\"http://ww2.kqed.org/bayareabites/wp-content/uploads/sites/24/2013/06/amazonfresh-1024x767.jpg\" alt=\"Amazon has been testing its AmazonFresh delivery service in the Seattle area since 2007. Photo: Joe Nicholson/AP\" width=\"1024\" height=\"767\" class=\"size-large wp-image-62954\">\u003c/a>\u003cfigcaption class=\"wp-caption-text\">Amazon has been testing its AmazonFresh delivery service in the Seattle area since 2007. Photo: Joe Nicholson/AP\u003c/figcaption>\u003c/figure>\n\u003cp>Post by Maria Godoy, \u003ca href=\"http://www.npr.org/blogs/thesalt/2013/06/05/188959969/amazon-s-grocery-delivery-a-trojan-horse-to-get-into-your-door\">The Salt at NPR Food\u003c/a> (6/5/13)\u003c/p>\n\u003cp>Amazon already delivers everything from toothpaste to televisions to your doorstep. Now, it wants to bring your berries and beer, too.\u003c/p>\n\u003cp>The online retailing behemoth is planning a major expansion of \u003ca href=\"http://fresh.amazon.com/\">AmazonFresh\u003c/a>, the home delivery service of meat, dairy and other fresh and frozen foods that it has been field-testing in Seattle since 2007. The service could launch in Los Angeles as early as this week, and delivery in San Francisco is on the horizon for later this year, according to \u003ca href=\"http://www.reuters.com/article/2013/06/04/amazon-grocery-idUSL1N0EG1JH20130604\">Reuters\u003c/a>. By 2014, the company could expand grocery delivery to as many as 40 major urban areas.\u003c/p>\n\u003cp>So why would a heavyweight like Amazon bother diving into the grocery business, with its notoriously razor-thin profit margins? After all, the online grocery business has been a tough nut to crack — becoming a sort of Bermuda Triangle for many companies, including \u003ca href=\"http://en.wikipedia.org/wiki/Webvan\">Webvan\u003c/a>, one of the most spectacular failures of the dot-com era at the turn of the 21st century.\u003c/p>\n\u003cp>But home grocery delivery could prove to be a Trojan horse for Amazon to get inside your home more frequently, says \u003ca href=\"http://www.retailnetgroup.com/analysts/profile.aspx?id=22\">Justin Bomberowitz\u003c/a>, a senior analyst with RetailNet Group, which released a research note on AmazonFresh in April. (The firm shared the note, which is behind a pay wall, with The Salt.)\u003c/p>\n\u003cp>\u003c/p>\u003c/div>","attributes":{"named":{},"numeric":[]}},{"type":"component","content":"","name":"ad","attributes":{"named":{"label":"fullwidth"},"numeric":["fullwidth"]}},{"type":"contentString","content":"\u003cdiv class=\"post-body\">\u003cp>\u003c/p>\n\u003cp>\"What this does is give Amazon the opportunity to connect with customers on a more frequent basis,\" he tells The Salt.\u003c/p>\n\u003cp>Right now, Bomberowitz says, most Amazon customers tend to make small purchases, one or two items at a time. But if Amazon can bundle your bananas with your books and batteries, it can make that stop at your door all the more profitable.\u003c/p>\n\u003cp>As for the grocery biz itself, it doesn't need to be a cash cow for Amazon right away. So can Amazon afford to lose money on grocery delivery?\u003c/p>\n\u003cp>\"Absolutely,\" Bomberowitz says.\u003c/p>\n\u003cp>For now, analysts say the goal is really to break even with grocery delivery while also using the service to grow Amazon's same-day-delivery service.\u003c/p>\n\u003cp>In the past, distribution logistics have been one of the major stumbling blocks for online grocers, says industry analyst Bill Bishop of the consulting group Brick Meets Click. \"Grocery products are heavy, large and bulky and expensive to distribute, but there isn't much money in the cost to cover that distribution,\" he says.\u003c/p>\n\u003cp>But Amazon, Bishop notes, has been busy building smaller distribution centers in more populated areas to stock items for same-day delivery. Amazon hopes that grocery delivery will get its trucks in these denser neighborhoods on a daily basis, RetailNet Group's report notes.\u003c/p>\n\u003cp>Same-day service, says RetailNet Group's Bomberowitz, \"has proven popular enough in Seattle that Amazon is expanding it.\"\u003c/p>\n\u003cp>Indeed, part of the reason Amazon spent so many years testing the AmazonFresh concept in Seattle is that it wanted to get the model right, analysts say.\u003c/p>\n\u003cp>The service, says Bomberowitz, is designed to deliver \"ultimate convenience\" and includes features like no minimum order, pre-dawn delivery (the most popular option) and the ability to choose the time when your food shows up. You can also opt to have your groceries dropped off in a chilled tote bag. (And as we've previously \u003ca href=\"http://www.npr.org/blogs/thesalt/2013/05/01/180330444/grocery-home-delivery-may-be-greener-than-schlepping-to-the-store\">reported\u003c/a>, there's also the benefit that such services can be more environmentally friendly than schlepping to the store yourself.)\u003c/p>\n\u003cp>In Seattle, at least, the service also includes delivery of goods from a select group of \"favorite\" \u003ca href=\"http://fresh.amazon.com/Category?cat=seattle\">local vendors\u003c/a>, from artisan breads and doughnuts to craft beers from the famous Pike's Place Market, plus delivery of meal components from local restaurants. RetailNet Group analyst \u003ca href=\"http://www.retailnetgroup.com/analysts/profile.aspx?id=24\">Logan Gallogly\u003c/a> says she expects AmazonFresh to offer a similar local component as it expands into Los Angeles and San Francisco.\u003c/p>\n\u003cp>So who are the likely shoppers for this service? This is not for the people who find joy in squeezing avocados to find the best one in the bin. But it is for busy, moneyed professionals who will happily delegate that task to someone else, Bishop says.\u003c/p>\n\u003cp>\u003c/p>\n\u003cp>\u003cem>Copyright 2013 \u003ca href=\"http://www.npr.org/\">NPR\u003c/a>.\u003c/em> \u003c/p>\n\n\u003c/div>\u003c/p>","attributes":{"named":{},"numeric":[]}}],"link":"/bayareabites/62949/amazons-grocery-delivery-a-trojan-horse-to-get-in-your-door","authors":["byline_bayareabites_62949"],"categories":["bayareabites_1962","bayareabites_4084","bayareabites_10916","bayareabites_1927"],"tags":["bayareabites_11781","bayareabites_11782","bayareabites_11783","bayareabites_11349","bayareabites_10921"],"featImg":"bayareabites_62954","label":"bayareabites"}},"programsReducer":{"possible":{"id":"possible","title":"Possible","info":"Possible is hosted by entrepreneur Reid Hoffman and writer Aria Finger. Together in Possible, Hoffman and Finger lead enlightening discussions about building a brighter collective future. The show features interviews with visionary guests like Trevor Noah, Sam Altman and Janette Sadik-Khan. Possible paints an optimistic portrait of the world we can create through science, policy, business, art and our shared humanity. It asks: What if everything goes right for once? How can we get there? Each episode also includes a short fiction story generated by advanced AI GPT-4, serving as a thought-provoking springboard to speculate how humanity could leverage technology for good.","airtime":"SUN 2pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2023/08/possible-5gxfizEbKOJ-pbF5ASgxrs_.1400x1400.jpg","officialWebsiteLink":"https://www.possible.fm/","meta":{"site":"news","source":"Possible"},"link":"/radio/program/possible","subscribe":{"apple":"https://podcasts.apple.com/us/podcast/possible/id1677184070","spotify":"https://open.spotify.com/show/730YpdUSNlMyPQwNnyjp4k"}},"1a":{"id":"1a","title":"1A","info":"1A is home to the national conversation. 1A brings on great guests and frames the best debate in ways that make you think, share and engage.","airtime":"MON-THU 11pm-12am","imageSrc":"https://ww2.kqed.org/radio/wp-content/uploads/sites/50/2018/04/1a.jpg","officialWebsiteLink":"https://the1a.org/","meta":{"site":"news","source":"npr"},"link":"/radio/program/1a","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?s=143441&mt=2&id=1188724250&at=11l79Y&ct=nprdirectory","tuneIn":"https://tunein.com/radio/1A-p947376/","rss":"https://feeds.npr.org/510316/podcast.xml"}},"all-things-considered":{"id":"all-things-considered","title":"All Things Considered","info":"Every weekday, \u003cem>All Things Considered\u003c/em> hosts Robert Siegel, Audie Cornish, Ari Shapiro, and Kelly McEvers present the program's trademark mix of news, interviews, commentaries, reviews, and offbeat features. Michel Martin hosts on the weekends.","airtime":"MON-FRI 1pm-2pm, 4:30pm-6:30pm\u003cbr />SAT-SUN 5pm-6pm","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2021/10/ATC_1400.jpg","officialWebsiteLink":"https://www.npr.org/programs/all-things-considered/","meta":{"site":"news","source":"npr"},"link":"/radio/program/all-things-considered"},"american-suburb-podcast":{"id":"american-suburb-podcast","title":"American Suburb: The Podcast","tagline":"The flip side of gentrification, told through one town","info":"Gentrification is changing cities across America, forcing people from neighborhoods they have long called home. Call them the displaced. Now those priced out of the Bay Area are looking for a better life in an unlikely place. American Suburb follows this migration to one California town along the Delta, 45 miles from San Francisco. But is this once sleepy suburb ready for them?","imageSrc":"https://ww2.kqed.org/news/wp-content/uploads/sites/10/powerpress/1440_0018_AmericanSuburb_iTunesTile_01.jpg","officialWebsiteLink":"/news/series/american-suburb-podcast","meta":{"site":"news","source":"kqed","order":"13"},"link":"/news/series/american-suburb-podcast/","subscribe":{"npr":"https://rpb3r.app.goo.gl/RBrW","apple":"https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?mt=2&id=1287748328","tuneIn":"https://tunein.com/radio/American-Suburb-p1086805/","rss":"https://ww2.kqed.org/news/series/american-suburb-podcast/feed/podcast","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vS1FJTkMzMDExODgxNjA5"}},"baycurious":{"id":"baycurious","title":"Bay Curious","tagline":"Exploring the Bay Area, one question at a time","info":"KQED’s new podcast, Bay Curious, gets to the bottom of the mysteries — both profound and peculiar — that give the Bay Area its unique identity. And we’ll do it with your help! You ask the questions. You decide what Bay Curious investigates. 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We cover topics like how fed-up administrators are developing surprising tactics to deal with classroom disruptions; how listening to podcasts are helping kids develop reading skills; the consequences of overparenting; and why interdisciplinary learning can engage students on all ends of the traditional achievement spectrum. This podcast is part of the MindShift education site, a division of KQED News. KQED is an NPR/PBS member station based in San Francisco. 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Hosts Steve Inskeep, David Greene and Rachel Martin bring you the latest breaking news and features to prepare you for the day.","airtime":"MON-FRI 3am-9am","imageSrc":"https://ww2.kqed.org/app/uploads/2021/10/ME_1400.jpg","officialWebsiteLink":"https://www.npr.org/programs/morning-edition/","meta":{"site":"news","source":"npr"},"link":"/radio/program/morning-edition"},"onourwatch":{"id":"onourwatch","title":"On Our Watch","tagline":"Police secrets, unsealed","info":"For decades, the process for how police police themselves has been inconsistent – if not opaque. In some states, like California, these proceedings were completely hidden. After a new police transparency law unsealed scores of internal affairs files, our reporters set out to examine these cases and the shadow world of police discipline. On Our Watch brings listeners into the rooms where officers are questioned and witnesses are interrogated to find out who this system is really protecting. Is it the officers, or the public they've sworn to serve?","imageSrc":"https://cdn.kqed.org/wp-content/uploads/2024/01/OOW_Tile_Final.png","imageAlt":"On Our Watch from NPR and KQED","officialWebsiteLink":"/podcasts/onourwatch","meta":{"site":"news","source":"kqed","order":"1"},"link":"/podcasts/onourwatch","subscribe":{"apple":"https://podcasts.apple.com/podcast/id1567098962","google":"https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5ucHIub3JnLzUxMDM2MC9wb2RjYXN0LnhtbD9zYz1nb29nbGVwb2RjYXN0cw","npr":"https://rpb3r.app.goo.gl/onourwatch","spotify":"https://open.spotify.com/show/0OLWoyizopu6tY1XiuX70x","tuneIn":"https://tunein.com/radio/On-Our-Watch-p1436229/","stitcher":"https://www.stitcher.com/show/on-our-watch","rss":"https://feeds.npr.org/510360/podcast.xml"}},"on-the-media":{"id":"on-the-media","title":"On The Media","info":"Our weekly podcast explores how the media 'sausage' is made, casts an incisive eye on fluctuations in the marketplace of ideas, and examines threats to the freedom of information and expression in America and abroad. 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